Reviews of Hard Rock Cafe (Restaurant)

125 Bourbon St, New Orleans, LA 70130

Average Rating:

DESCRIPTION

Here you have the reviews of real people who consume the products of Hard Rock Cafe (Restaurant) in the area close to Alabama.

To this day this business gets a rating of 4.2 over 5 and the rating has been calculated on 2533 reviews.

You may have noticed that it has an average rating is quite positive, and it's based on a very high number of opinions, so we can say that the assessment is very reliable. If many people have bothered to value when they've done well with the service, is that it works.

You know that we do not usually stop to place tatings when they are positive and we usually do it only if we've had a problem or issue...

This Restaurant is included in the category of American restaurant.

Where is Hard Rock Cafe?

REVIEWS OF Hard Rock Cafe IN Alabama

Tori Harris

Our party of 3 were seated at 11 am, waitress got our drink order, took our order when the drinks were brought out and that was the last time we seen her during the entire dining experience. She did the same to another table. I had to ask other waitresses and cooks to get our refills. Aubree really needs a lesson in serving. I doubt we will ever go back to this location.

Akshay Mehra

Amazing place, great food, nice music, excellent service. The portion sizes are good enough for two for most dishes.

Carl Weber

Completely ignored us. We walked out after 10 minutes. Absolutely no acknowledgement. Spoke to manager. Won't be returning. Hope other Hard Rock's aren't like this. And it's my birthday! Wow!

Carmen Russell

We were there with a large group. The staff were excellent to work with and made it a great experience. I was especially thankful for the gluten free bun.

Eddie Clayson

Great burger and the service was awesome. Would definitely recommend

Jarek Halat

Menu items are pricey, as expected for a downtown restaurant. Food quality is great!

J Victor Mastronardi

Solid venue for shows. Great sounds, great views.

Adam Mayo

Great Spot The GM is An Awesome Guy... The Location is Pristine!

Samantha Williams

I came here with some girlfriends and we had a great time! They were very busy but the staff was extremely attentive. I got a burger and it was amazing! Drinks were great, and overall, we had a great time. I've been here several times and always enjoy it! We will be back!

David Taylor

My Cowboy rib eye steak was cooked to perfection. Service was superb. Life is good!

Raymond Miller

Best place to get a white Russian drink. While watching different costumed people run around.

North Ryan

Very big, nice & delightful corporate governed Hard Rock Cafe as they all are. However, it would seem as if though the employees are happier than at most corporate run restaurants. Our server was cheerful, comedic, and outgoing. It’s also a museum, not just a restaurant/bar, with memorabilia displayed throughout the space, a Rock Shop to be able to take something home with you to remember the occasion.

Adam Nolt

I found my pulled pork sandwich delicious! My Wife did not like the Chicken sandwich she had.☹

D Daniels

Service could have been better and the waiter could use a bit more experience.

Eugenia Calvo

Had a really good time having some drinks at the bar. The bartender was incredibly nice and the drink suggestions were great.

Tom Strong

One of the smallest I've been to, but the burger was good

Jen Johnson

I was there a couple of weeks ago on vacation. I have been to 30 plus Hard Rocks around the world and this was one of the worst experiences I have had. I expect it to be busy and over price and very much a tourist trap, but I go because it is my thing to have one meal and buy a shot glass or beer glass in every city I visit with a Hard Rock. I went with my two children midafternoon (after the lunch rush and prior to the dinner rush) although we got a table right away the actual service time took forever, and our server seemed to be very stressed out and unable get to all his tables. Once we finally ordered and got drinks refills did not come, food arrived but we had no napkins, silverware and needed drinks. I had purchased the beer with the glass and in my past experiences (I have over 30 shot glasses in addition to beer glasses) the server brings a clean glass to go with a bag at the end of the meal. When I asked, I was told after I paid, I had to go to the gift shop to exchange, not convenient but fine. I got there waited in line to exchange a glass I had already purchases and then got told the paid receipt was not good enough I had to show the detail receipt which was at the table (because I guess the obviously used glass with an paid credit card receipt was not enough). Lucky the service was also slow to clear the table so my son was able to go back and get the full receipt so we could do the exchange and get out after a 2-hour lunch stop. I mentioned my frustration to multiple staff who seemed not to care. I saw other customers complaining about the slow service, but no one seemed to think it was an issue. This is one Hard Rock I would recommend skipping on your next trip.

Hafiz Datoo

Not impressed with the food. Food came out only warm (burger and fries). Good drink selection though. We were there on a Thursday around 9 and it was pretty quiet.

Terry St. Germain

Look, you can get a less expensive burger for sure, but you're paying for the ambiance and the location. More than that, you are paying a few dollars more for a genuinely amazing burger, club sandwich, rack of ribs, fajitas, nachos... a chain restaurant is tough to convince someone is good, but it is. And can we talk about the staff? A#1. Friendly as can be and eager to help. Real people with real genuine care for the customer.

Michael Johnson

Food was mediocre, but atmosphere was worth it. Live music made for a good experience, and the staff was able to accommodate a large party.

Daniel Bertolozi

Great beverage and food. We had an excellent experience there. Very polite employees.

Ivy Deloatch

Service was horrible, 45 min wait for a half empty restaurant. ordered a salad and it was warm. For a $15 salad I just wasnt happy at all.

Dennis Loock

Good burger

Amy Bransford

I've eaten at several Hard Rocks around the US and this one was the best so far. We had great service, great food, not to mention good portion sizes, not as long to wait.The staff in the store were really friendly. Really impressed.

Lisa Williams

Food was good. Service was good. It's hard rock.

Nadia Ganjy

Awesome place and food is good)

Barrie Swift

Good food and happy staff.

Marla Fain

Went here for dinner on a busy Friday night. Was sat in a booth seat closest to the kitchen. Overall meal was pleasant. Gabby was an awesome waitress. After we paid and tipped, we sat a little bit longer to enjoy the rest of our beverages and I could swear I heard a female yell a profanity. I'm sure whoever said it didn't realize that you can hear the staff from that seat. It's the only thing I heard from the kitchen all night. So she must've been really peeved about something.

Gene Keehfuss

Food and drinks were great. Service was a little slow, but nothing too bad. Great experience overall

Riya Gupta

I like to hang out at this place. I usually visit during happy hours. The happy hours is only available for the people sitting around the bar. Normal dining tables does not offer any happy hour menu.

Judy Reedy

Great vibe, good food and service.. and very convenient to Talking Stick Resort Arena across the street.

Steven Wolf

Cool but pricey. Very helpful staff

Dean Barnett

Decent Margarita, kitchen needs to learn what a medium rare burger looks like.

Steve Kuyten

Ribs were fridge cold. Burger with cold cheese and pattie. They offered new stuff but it was still tastie and didn’t wanna wait. Had a few drinks and then Compt all our meals. Didn’t ask it was offered. Manager was great.

Steve Esser

Friendly service, and a good menu. The BBQ ribs were really good, the burgers are tasty and very juicy. The steak salad was good as well.

Ashley Wysper

Really enjoyed my first ever visit. Our waitress was really awesome and friendly.

Nita Scott

Great staff and food. Tracy was especially wonderful and helpful.

Wanessa Gomes

The Nachos are delicious and de Whiskey Bacon Stickers too!

Louis Wofford

We were here for only an hour and a half, after dinner time, for music and a drink. Server was friendly and efficient. Atmosphere was vibrant. We will return.!

Brandon Puccio

Was very similar to my other hard rock experiences. Had a good variety of food. Was a bit pricey. Service was good

Sandy R.

Was easy to make a reservation for a party of seven. We went for a walk along the walk of fame while we waited. It took around forty-five minutes when they called us to let us know our table was ready. The food was tasty and the portions are quite big. I recommend the Texas burger and some onion rings.

sheila shaver

Great fajitas and service!

Donna Cooper

Good salad. I had the Waldorf salad with dressing on the side. Good service.

Jenee Williams

I understand that this is a really big and busy city. I really enjoyed the rock memorabilia. Food is a little pricey for a family of four. It was good but, I felt like a fan girl.

M Rol

They moved since last time I was here. Been to about 30 HR around the world. Nice job on New location. Service was excellent and folks super friendly. Would recommend and take a walk inside to check out memorabilia. Would go again

kaylee r

The hard rock cafe is a great place. I was in Hollywood for the day, I was going to the bt21 store. I decided to make a fun day out of it and the hard rock is just across the street. I ordered delicious grilled chicken. Great service. The waitresses were so kind and on top of things. it was a little more expensive but totally worth it. Super cool decorations and you get to watch music videos while you eat. love it!

Dalton Revette

The alcohol looked very good.

Mike J

Over an hour to set 2 burgers and an appetizer on the table. At 75 dollar for a nearly 2 hour lunch.... never again.

clément le bleis

A nice place to eat, that restaurant is big enough to sit all people on hollywood Bd (It's a joke). The staff is really kind, we waited 45 min before to be seated. I didn't get a reservation but we can drink a glass at the bar. The guy who showed me the table was really cool and the waitress was fast and kind. I have never been dissapointed about hard rock cafe. I will rate 5/5. When I will go back to LA, I will return there.

Ron Carleton

Bad food and high price

Mitch Tse

Typical Hard Rock standard. Service was good just missing the last star for prompting waitress for soda refill and my one meal came with protein and had to be sent back but returned promptly.

David Foxx

Great food great place

Herb Johnson

The food was good as was the service

Peggy Tawney

We were in town for a one night layover, stopped for lunch, everything was cooked/ baked just right. Highly recommend this restaurant in Anchorage Ak.

Dr Stone

Great food, and the staff were amazing. Keep up the good work.

Jordan Smith

Great place like the others

Jennifer Bennett

Clean, friendly staff, but not thriving. I liked the music, but unfortunately nothing has changed in decades. The food was OK and arrived quickly. Easy to get into at lunch.

The Master

Seems ok. They used to be more nostalgic before they turned half the building into a gift shop.

Traci Reeves

Great burger and cheese fries. ...kind of busy for the waiter and cold in the room. ...wish I would have brought a coat

Bill Cameron

Good atmosphere but very slow service.

Gail Lager

If I could rate zero stars I would. This place is horrible! Had a reservation for 7:30. Front host was rude and sat us next to a door with freezing draft (other customers complained about this as well). Took at least 20-30 min to get acknowledged. Put in food order when we ordered drinks and all tables around us - some came in after we had - got their food. At 9:38 still no food. We left. First time in Memphis - 17 yr old daughters birthday dinner totally ruined.

Uluk Kydyrbaev

My family had an amazing time there. The service was great, and legendary burgers were too. Also there was a live performance.

Lori Carpenter

Great food with good staff and a great atmosphere of music fun and good food. My boyfriend and I came here on vacation and enjoyed it very nuch. Our waitress was awesome

Justin Wise

Love this place! The staff very friendly and food superb.

robert barron

Slow service on a slow night, food is over priced and really not all that great.

Brandon McMullen

Not bad. Very nice waiter. Drinks could have been done a little better. Didn't eat so I can't comment on that. Overall nice atmosphere

Spencer Eisenhauer

The food, service and ambiance was fantastic.

Gshei Chuckavorte

EVEN BETTER THAN YOUR ORDINARY DINER AND HARD ROCK CAFE! The waitresses that served us the three days we went there in our stay at Vegas were so kind. The food was way better than any diner food I’ve ever tasted and the overall atmosphere was buzzing. Bold six stars!

Rob Wierman

I really enjoyed the visit there. To sit and be able to look it's a history for that region is amazing.

Fonda Jennings

Cool restaurant. Great atmosphere.

Andrea Carr

Food was not what you expect for the price you pay! Ordered a side of mac and cheese, a appetizer and a ceasar salad with 3 drinks.... the bill was 97.00!!! Service was just ok. Would have been better off at Apple bees! At least you get what you pay for there!

lynn cartwright

Waitress was Amazing! Food was Amazing! Would definitely go!

Tara Kelley

Great service and delicious food! We came in for a late dinner and had a very short wait to be seated. Had a great visit overall.

safuan ramli

Close to the walk of fame, next to dolby theatre and good souveniers..

Iris Ramirez

The salad I had was delicious!

Cody Banks

The wings here were awesome! The atmosphere is chill! The live music upstairs was way cool to watch and listen too! All the historic outfits and info about bands is way cool to read and learn from. everyone that works at hard rock, were amazing! Friendly and willing to help with questions and direct us were to go.

Samuel Riley

Went to see Kash Doll at hard Rock live...VERY DISAPPOINTING EXPERIENCE!!! We had vip tickets not knowing we had to stand up even tho the tickets said seating ...and to get a table you had to get bottle service...crown Royal was $420 a bottle! We couldn't even get a refund... guess it was just a $100 and a very hard lesson learned... will never go back!

Josh Linvog

Clean, as one would expect from a Hard Rock Cafe. Friendly, prompt service from the staff. Great food and Jenny the bartender rocks! Great for locals and visitors alike!

L Williams

Everything was great, waitress went above and beyond

Becky Coffman

Great food amazing service.

Kylee Haslam

The waiting staff was so so kind and great with their knowledge of their workplace. It's a neat place to go to as a tourist!

Jason Kirby

They moved since last time I was here. Been to about 30 HR around the world. Nice job on New location. Service was excellent and folks super friendly. Would recommend and take a walk inside to check out memorabilia. Would go again

Deb Anker

I wanted a frozen BlackBerry flavored drink, so they made a smoothie and added tequila, yummy. I was weary about the coleslaw and apple pull pork sandwich, it was needed or it would have been too dry and it worked well together. Onion rings were big juicy onions, they were very good. Very nice and friendly staff.

Uta Gagnon

Loved it! We went every morning for breakfast. Live music, great food, nice view from the patio!

Jenlynn3d

Food is okay, service was good.

Darren Banks

Great spot for some lunch and very busy also. You may have to wait but it's worth it.

Heather Langley

Delicious vegan burgers. AWESOME WAITER!! HAD A GREAT TIME!!

Jose Morales

Noche food, good service, a little bit expensive, bit a nice place to visit.

Carl Keiffer Jr.

Great food and friendly environment

Rod Clayton

Best waitress ever. Your the best good luck in Orlando. You'll do well in life. Your are a special person.

David Skelton

We stopped here for dinner on our way to a concert and we're glad we did. The service was great and so was the food. We'll be back the next time we're in the Highland and Hollywood area.

Wayne Stone

Great venue for live music. Awesome atmosphere and good food!

Scott Rose

I have always loved the concept. Restaurant didn't have too many customers when we went there so we were given great service. I hope that that they update the menu soon. The food was good but the selection could be better and a bit healthier.

Matt

Good Food/atmosphere!

Desiree Guzman

Great food. Amazing attentive staff. Granted we came on a slow day. But great atmosphere.

John Milster

Their new beet salad is really good. Swap the cheese for beans and you've got a great vegan meal.

Luigi Dipace

Over priced and nothing good that pops at you just burgers

Demetrius Gooden

Was not too packed on a Friday afternoon. Food and drink service was very fast. ALL employees had a sense of urgency in everything they did. They smiled a lot have a stage for bands, food was amazing. Drink selection was great. If i could rate them a 10 i would. Great location near a nice parking garage. Can take elevator to the main street from there.

Phillipe Mallet

A great option, but the front desk attendant is very poor. We almost gave up the restaurant because of the lack of sympathy from the official Mark. But, walking away is terrible reception, the restaurant is great. Food good, location good and the attendant of the waiters is great. Our table was serviced by the waitress Nancy, very attentive and friendly. Do not be impressed by the bad service from the front desk, otherwise you will miss a great visit in this hard rock unit.

Brian Durbin

Hey, it's Hard Rock! That's about it. The food is okay and pricing is reflective of the location and not the quality of the food. The restaurant is clean and the staff friendly. We will come back again next year.

Jessica Steen

We make it a point to visit all Hard Rock Cafe's we can. Each time they are great and Las Vegas didn't disappoint. We ate outside on the patio and it was perfect!! Food, service, all of it!

Shelli Barker

Great waiter named Cory!

Robert Vigil

Awesome experience. Great food.

C Burton

The service was good, our waitress was very nice. The food just wasn't very good. They were out of onion rings and the impossible burger on our visit. I settled for nachos and they were basic. I've been to several other hard rocks in different cities and this one couldn't compare.

Barbara Pangalos

Amazing food and great service

Tremaine Forbers

Drinks are high but nice place and atmosphere

April Knebel

Super fun place

Ian Catlow

Great food and great service

zynthia franco

Sliders were not cooked well done as ordered. Too greasy. Waitress was great.

Mathias Mustillo

Needs more Live music on the stage, stage is always empty. Would be good to support local bands. Could have a nicer atmosphere and Vibe with the lighting.

Brandon M

Didn't live up the the hype. Our service was downright bad - it took a very long time for anyone to take our orders and then the beer orders weren't even right. The flat bread we ate was delicious though and the views of the strip are pretty cool. I just wouldn't want to come back and spend my money here.

Lea Crittenden

Good eat after long driving, kid friendly!

Janet Horton

Friendly quick service ,food delicious.

Wayne Ossman

Nice place for young singles or couples. Not a family atmosphere. Food was good just not much of a selection.

Hugo Kuttner

A little expensive and sometimes it's hard to get a table but boy it's worth it. Staff is lovely food is delicious and the restaurant by itself is beautiful.

Leona Pořádková

We have had the best experience! We went there with my friends two nights in row while visiting San Francisco and service was awesome, cocktails were perfect and food was delicious :) definitely coming back when I'm back in town :)

Rich Smith

We were looking for a place to host a lunch for a friend that was leaving state. We called to see if we could make a reservation and not only were we welcomed to do so but they were going to open early for us to have our lunch. This was my first time ever visiting a Hard Rock Cafe and was really looking forward to it. Our food was good and came out pretty quickly. Our server was great and the manager stopped over a few times to make sure everything was ok. I'll definitely return next time we're in downtown Anchorage and looking for a place to eat.

Michael Maxwell

Great service and I tried the impossible burger and it was delicious. I think Kerry told them to season it differently or that is what she told me and I appreciated it. Their wings were amazing and so were the onion rings. A great quick dinner with good service.

Becky Bahena

Food is always great. Ended up going last night for dinner after seeing a football game at the state farm arena in Glendale, Drinks are fantastic here! Everyone is always very friendly we ended up staying past closing but service was the same and they weren't rude and didn't rush us out, it was the first time the group I went with had gone. I can definitely say that they will be going back again. Thank you for the excellent service.

Stephani Brown

Our food was amazing! The cheesecake was to-die-for. Shane, the manager, really engaged with us and made us feel so welcome.

Juliet Moore

I had the best time and the best drink at The Hard Rock! And you get to keep the glass! ❤❤

roberto fernandez

It is okay since you always know what you are going to get. The location is good. Long lines and pricey for what it is. But I found service very good.

Gary Waldron

Sorry to be so negative towards Hard Rock.... but as a brand it Must Do Better !! Food ( breakfast was ok, herb fries burnt ) service was poor. I asked for refill on my coffee the look from the waitress was to behold. Waited ages for the bill. The saving grace here was Papa Smurf in the store. Good advice and laid back.

Akshay Mehra

Amazing place, great food, nice music, excellent service. The portion sizes are good enough for two for most dishes.

William Tompkins

Wow! Just beautiful. The food is sumptuous and Devine. You get what you pay for here and it is worth every dollar!

Mario

The food was great and the personal treatment even better. Thanks to the waiter Keith, who treat me and my wife perfectly and brought a small ice cream as present for the birthday of my wife. He made the experience just better. Thank you very much to him and the others waiters.

stacey brown

Great atmosphere, good food just little expensive for me being on a budget and it was my first to visit..

Deshawn Crawford

Food was not so great but service was awesome

Shawn Wilson

I have been to several Hard Rock Cafe's both in the US and International. This was by far the most disappointing HRC. We are an early dinner (4:30pm) before heading to a concert. We weren't in a hurry or I would have left. The HRC was relatively empty because of the time but service was absolutely horrible. We waited 15 minutes before our server came to take our drink order. Since it had been so long we gave our appetizer and food order at that time.15 more minutes and our drinks arrived. 30 minutes later (which was fine for the main dish) our appetizers came out with our dinner. In that 45 minute time of arriving to dinner, no one checked on us for refills. Thie service and atmosphere is why we go to HRC's. Both were horrible. 2 stars because the food was on par with other HRC's - but we don't go for the food - it's normally for the atmosphere and service.

Mark Hatlan

Service was not only bad, but the food was too. We asked for plain steamed broccoli for a side and got garlic moldy broccoli (see pic). Our server was busy doing her “side work” to get out of her shift instead of filling our water or asking us about our food. We actually overheard her at the bathrooms about finishing her side work unusually fast to the head server. Hard Rock needs some new management from the top down or they will go out of business. In short I wouldn’t recommend anyone eat here.

terry alderson

Great food and service!

Tom Khawaja

Good place for lunch but parking was an issue

Patricia Doyle

Myself my daughter her boyfriend and my granddaughter went here for dinner. The wait staff was amazing! I had the ribs and they were the best I've ever eaten! The atmosphere and music made for a fun environment.

Justin Lee

This place is unique, because it is front of Beale st. Also you can see some rock lovers? Often

Tazsha Prim

Place was nice love the vibe and set up the food was alright

Lorinda Moore

I visited this Hard Rock Cafes three times :-) I've never been disappointed. The food is good and the service it's nice

Amit Gupta

Food was delicious. Staff was humble as well.

Duane Trejo

I don't usually visit chain restaurants when out of town but $18 bottomless mimosas were too good to pass up. The food was as expected. Nothing exceptional but definitely adequate. Decent value as well. Mimosas were free flowing and I don't think anyone at the table ever got to the bottom of their glass before another fresh mimosa was placed in front of them. Nellie was our server and she is the main reason we will be back. Friendly, funny, attentive, and just all around a great server. We had a pretty gross experience while there. A cigarette butt flew from the upper level and landed in the coffee cup of one of the ladies at our table. Nellie handled it without skipping a beat. Having worked in restaurants for over 10 years, I've seen my fair share of great servers. She is definitely one of the best. Thanks Nellie...we'll be back!

Deb Seeber

Service was slow and miserable, acting like everyone in there was bothering them, none even tried to go out of their way to greet or serve you and when your waitress walks by and says how is everything and keeps walking. Rude. . Manager was the same way, luckily the food was good, next time walk in, look around and leave, plenty of great places to eat near bourbon st

Miriam

We had an amazing wedding diner there. The staff is really nice and the food was much tasty. Thank you for a wonderful day.

Robert Banham

Great food and helpful staff. Great for anyone with Gluten issue.

Roger Reese

We arrived at 2:30. There was only 3 groups in the dining area for a total of 6 people. My soda glass would be empty and it would take Latasha over 10 minutes to get me a refill. This happened 3 times. It took almost 1 hour to receive our food. I don't see how it would take that long to receive our food as slow as it was.

Jeff J

Downtown, great service, good burger and best fries I've had in a while

Scott Moyers

Awesome Customer Service, Awesome Environment, and I'll let you know about the food.

Stacy Jackson

Such an iconic restaurant. We always have a great time. The service is exemplary and the food is always delicious and made with attention to detail.

Trish Scott

Food (buffalo wings) was average but the service was out of this world. Christian was our server. When I asked for Coke he told me they serve Pepsi so I requested water. He brought our drinks took our order no big deal. He came back maybe 5 minutes later with 2 Cokes he ran next door to purchase. This was a whole other level of service! I was speechless. What an amazing experience.

Jean and Mike Stevens

Terrible service and burger was okay

Eric Epperly

Always a fun time and Beale Street and the Hard Rock is always on our list. Fun, great music, and lots of people to watch.

Jordan Couture

Was rough, don't order any cocktail not on the menu and stay away from the calamari. Fries where okay.

Tyna

Best place for a good time

beth adams

The experience we had at your restaurant was the worst by far. The bartender who was a young female left four times without asking anyone if they needed anything. Once I saw her walking through the shop next door on her cellphone, people got up and left the bar from lack of attention. She was gone from five minutes to ten on each occasion. As I looked around people were waiting for their waitress. I saw one table had a spill and the gentleman had to go looking for help. It was not busy when we first entered but became busy at the door when we left. Your restaurant needs better management of their people!!!!

Mariam Hall

I went in for lunch to try out their burgers. The place was fairly empty as it was in the late afternoon, after normal lunch hour. I was sat down by the hostess after which one of the waiters came over and rebuked the hostess rudely in front of me about where she had sat me. After that I waited for about ten minutes until a waiter eventually came up to me and asked if I had been helped yet, to which I replied that I had not. She then left, presumably to get my drinks, but instead came back a few minutes later and rudely informed me that she couldn't bring me anything because I was holding a coffee purchased outside, and outside drinks where not allowed, so I needed to get rid of it. Since my lunch hour was almost up at this point, and I had not even gotten my drinks yet, let alone ordered my food, I thanked her for the information and left the building.

Heather Blaney

Food was great. The manager was present and making rounds to introduce himself. Our waiter and the rest of the staff was also great.

L V

Chowder was great. Service good. Ordered too much food; had to get a takeaway box.

gary STINNETT

Best place to eat,great staff Shane the manager was very friendly and informative.Our server Sheila was always available to help with the smallest things our teenagers needed at the table! Best service in town!

Rosalind Griffin

I attended a Catered event and it was great. The food and atmosphere was Hard Rock Cafe all the way. Great Job.

Amber Meads

waitress was nice. food was so slow it was ridiculous at 2pm and only 3 tables. waited 45 mins for our food. not impressed with anything. over priced and slow food

Rosalbina Dominguez

They have really good food but come when you are literally starving because they serve so much food it's impossible to finish it! You definitely won't have to worry about lunch or dinner the next day, just have what you had at Hard Rock and you'll be solid! Their little gift shop is really cute, they have a clearance rack, but not a lot of selections.

Moe Lester

Went in, it was packed it didn’t take long for us to be seated we got our food in less than 25 minutes, the food here is extremely good I recommend anybody to come here

Ricky Youngs

It was great I had the grilled chicken breast it was kind of a little runny but it was still good.

garett puckett

Obviously not as good as Nashville HRC, but still damn good!

Alan Saiz

Do not waste your time. The service was terrible on a weeknight. Took about 10 minutes before hostess even acknowledged our group, and once seated was another 10 minutes before the waitress came by. Mixed drinks took another 20 minutes to come out. They were out of stock on some dinner choices, and the meals were sub par. The Salmon was under cooked to the point of sushi like. The whole ordeal took about 2.5 hours for a party of 6. The service was so bad the manager came out and apologized and gave everyone in the party $5 off. Go somewhere else...

Amanda Hill

Our favorite place to eat in vegas. Great food, drinks, and service

Janice Galloway

Great atmosphere and food as always!

June Giardetti

We went in to buy a magnet and a tshirt. When we got back to our hotel we noticed that the shirt had a stain on it. I called and they said they could exchange it for us but we had to go back to the restaurant. That was really inconvenient! We did get a new one with no stains

Freedom FromAbuse

Food was good limited menu choices

Calvin Charlie

The service and food was terrible , waited for almost an hour just to get our drinks, Nachos burnt , steak in the nachos were dry, we got our salads after our meals. Didn’t get a check for almost two frickin hours. I pretty much waisted 2 hours of my life at this restaurant. Never going back

A Brandon

Stopped in for food before a Suns game with a friend. We sat at the bar for quick service. The service was good and the food was great. I had the impossible burger

Matt Updike

Really good food and drink. The rock and roll atmosphere is really nice and even for a weekend it wasn't very loud. The Hard Rock cafe has a built in Hard Rock store where you can buy rock memorabilia and Hard Rock branded items. Being able to pay a bit extra for your drinks and getting a souvenir glass is a nice touch. Prices are reasonable given the ambiance, it's not dirt cheap, but it isn't a bank-breaker either. Only real downside is being located right across from the Talking Stick arena, and as of the writing of this review, the construction going on downtown the parking situation is pretty bad. If you don't want to have to walk a little bit to get here you're going to want to make this a late lunch-early dinner spot. My wife and I had to pay to park in the Chase Bank parking garage off 1st St. and Van Buren and walk down because there was absolutely no parking around the Hard Rock Cafe. I'd definitely go here again, a good place to eat and absorb the rock environment.

milehigh5280dg

Fun wait staff and cool enviornment. Food is overpriced for what it is. This is a one and done kind of place.

Jeanne Johnson

Great downtown location. Great staff.

Frank Hawkins

Went here twice over the weekend. This first time was a great experience however the second visit was a stark contrast. We sat at the bar and both bartenders we interacted with were abrupt, rude and seemed like it was a chore to have to do their job. Very disappointing 2nd visit.

Nicole Smith

I just left from this place 5 minutes ago. The hostess was very rude. I really feel very disappointed we walked 20 minutes trying to find this place. I have been in different hard rock cafe's around the world and this is the first time that have to deal with a person like her.

M Rut

Extremely friendly, welcoming staff and management. Food took a little long coming out and was small portion for the price (but delicious!). Remember you are paying for the brand when you head in.

Ruben Caro

Pretty slow when we went. But fun experience.

Zuri Mervyn

Great food as always. I had a burger with fries and a slice of Oreo cheesecake. Fries were amazing!

James Silk

Good service and great tasting food. There is a Gluten Free menu, but not a good range of deserts.

Joe Abrams

Literally the worst Hard Rock Cafe I have ever been to in my entire life. Extremely small and dirty.

Justin Kruger

Sweet collection of music memorabilia some of which have interesting background stories to them. This was the first Hard Rock I've been in and if the rest are like this one, it's going to be a blast going to them all!

Gladys Wood

Food was okay. Staff sure went all out for my birthday girl. Thanks for making her day!

dioguito skyfly

A great variety of cocktails if u like sweet alcohol!! The food menu is also good! Overall great experience I had there

Connie Wiggins

The grandkids as well as grandpa love this place. The food was good and they got a tour throughout a waitress even after it was closed off.Was well worth the stop .

David Russell

Drinks were good

Eddie Clayson

Great burger and the service was awesome. Would definitely recommend

Lisa Tatum

I really enjoyed this place and the atmosphere was great food and drinks

angellyca liz

I love this place . Period

James Snyder

Excellent food and service, a bit pricey but what restaurant isn't in Hollywood?

Marissa Payn

I didn't even know this place was there. I didn't sit and eat but I had a good time browsing the store and had a fun conversation about my sugar skull obsession with the woman behind the counter

bryan roddy

Was good food and the staff here was really great.

Josh Alldredge

Awesome place. We love the hard rocks. The family has been to many over the years. We hope to keep going.

Cassandra Renee

Food wasn't good and service terrible.

Stefan Lumb

Great service from Billy. Will definitely return.

Scott Feik

Great steak and drinks thanks to my home girl Jamie

Selby Willcox

if you like h/rocks.great.all same.wherever you go.

JMPJOSE

Friendly service and ok food. Had a burger in the patio bice wheater that day. Service was good but took a while to get food and check.

Ashley Newton

When my sister passed away years ago and I worked here they each personally threw in funds to get me a ticket home and pay my bills that month. This was in 2012 and I still remember my time there and the love that was given. They care about the guests just as much always doing things for special occasions and partnering with make a wish. I think of this particular cafe often and recommend everyone visit there.

Jacob Henderson

I dont know about others but my sevice was terriable, my food sat in there window for ever, it took an hour to get our food, then everything was ice cold and gross, they get two stars because the manager offered to pay for the food and get us new food but we said no. Terriable place.

Arindam Chakraborty

Came on St Patrick’s day evening.. after taking order of our drinks, the waitress came and informed they cannot serve that due to a missing ingredient. Then she took another drink order and that was very poorly prepared. We came out disappointed but liked the overall decor of the place and the polite and cheerful employees who tried hard to make good the situation.

Abby Estrada

Nice place and not to expensive

Jarek Halat

Menu items are pricey, as expected for a downtown restaurant. Food quality is great!

Sean Clausen

It was pretty good. Went for the show and had a great time. Food was what you expect for a big chain.

WrxDiego

Got seated right away.. Waiters passed by us but didnt take our drink order nor food order for 35 minutes. After being helped food took another 40 minutes only to get our order wrong. They also spilled alcohol on my 6 year old daughter and didnt offer to clean up. We saw 2 couples literally get seated, eat and leave from the same are we we're seated. Big dissapointment. I told them to cancel my order theu wanted me to pay for the food and drink either way.

Julie Orf

Overpriced meals! Burgers too large! Food was okay...dynamic server! Best part-- memorabilia & the men's shop next door!

Angela Urbaniak

Amazing food, fun wait staff, fun atmosphere

Katrina Arcieri

Loved breakfast here! Had the slider Benedict and it was fantastic! Perfect poached egg! Great service and live music! I'll be back!

Rose

Awesome food! A little high but worth it! I got the bbq ribs& pulled pork combo, wasn't impressed with sides but everything else was great!

Joe Greico

Great wings! and Cesar salad. Service was on point....great service!!

Paul Sherman

Food was great and the gift shop had plenty of things to collect. However I miss the original Hard Rock Cafe. Original had better atmosphere. Great music and video.

Joshua Flinn

Excellent service and delicious food!!!!

Delfinka Modra

Amazing hotel, big room with comfortable bed, very clean, friendly staff

Jeremiah McHoes

I went here today and I am very disappointed in this visit. I usually never have a problem with Hard Rock. First thing was minor; I asked for a sweet wine and they recommended Pinot Grigio. I never had that before, I usually go for Moscato or Riesling. The wine was dry and not sweet at all. I settle for the Blue Hawaiian. Then going to the food I had the calamari which was the most disappointing calamari I've had. And lastly is my bacon cheeseburger I had. That thing was so undercooked I shouldn't have eaten it. (posted is a picture) The burger was supposed to be medium well. Well both bacon and steak was pink. Disgusting. I have never had such a bad experience at a restaurant before.

Crystal Smith

The server we had was amazing! Wish I could of looked more at the memorabilia without looking like a complete creeper at other tables. But have some really cool things in there!

Galina Bogdanova

We had horrible experience here. We were supposed to catch a boat but we missed it, so we had to find a place to celebrate my birthday, it was very busy at the pier and most nice restaurants had 2 hours wait or even didn't take any new customers for the night. Hard rock cafe had only 30 minute wait so we decided to give it a try, well.... big mistake! First we waited for a server to just come say hi for about 40 minutes after we hot sat! Then finally a waitress was sent to our table, after complaining to the hostess. She took our order and the food came out BEFORE our drinks!!! It was just ridiculous! By the time our beer and even water arrived the appetizers were already cold and the main entrees had just been brought as well!. Horrible , horrible experience. They ruined my birthday dinner and our experience at the pear as a whole! Wouldn't reccomend to anyone to dine there! Very poorly managed!

Shjon Gilbertson

Pros: Decent atmosphere. Some rock memorabilia to see. Cons: Very expensive for 'meh' good Hard to get to. Parking. Food used to be good when on Van Ness. Atmosphere was better there too on Van Ness. I won't go back. Sad.

inkie88 gazette

Visiting from Seattle. First time to a Hard Rock. The staff was kind and quick to get us seated. The guy who showed us to our seat was kind, funny and CUTE! He told us where some memorabilia was that we did not know about. The waitress was kind and quick to take our order and checked on us multiple times. The food was delicious as well. Very filling. If I ever come back to LA I will definitely be going back there.

Wade Couch

Food was good but the waiter could have been more attentive. Had to set my empty glass at the side of the table and still waited close to 10 minutes to get a refill, and it was not busy..

Tim Ryan

Killer burgers, cold beer, and Shelly was a great bartender. Oh... And cool pins too!

Sabrina Stufflebeam

Food was so good and the drinks

Kandi Snow

Great Chicken Tenders! Shelly is the best, funniest bartender that I've come across in a while.

Dan Berglin

Their food actually looks like on their pictures but tastes even better. Great place! Highly recomended. Had place for 12 same night no problem. 5/5

d s

We had Thanksgiving dinner here and it was quite good. Our server was very sweet and cheerful - we appreciate people who can work holidays with a great attitude. The turkey and dressing were very good, along with a really nice pumpkin pie.

Mona Talabock

Good bar service and excellent onion rings

Miranda Clark

I work downtown Denver and tend to avoid the "chain" restaurants like this on 16th Street Mall and after today, I will continue to avoid them. Dined for lunch with three older female colleagues of mine. We were originally planning to have lunch nearby at a fast-casual food establishment, so I brought my re-usable plastic, clear water cup with water in it so that I wouldn't waste a plastic cup at the other fast-casual restaurant. I didn't think bringing in water cup to a sit-down restaurant would be a problem, but before we were seated, the host insisted that I couldn't bring in "outside beverages". The drink was clearly just water and was not in a disposable cup I could just toss, so I don't know what they expected me to do... leave and not have lunch there after all? The host reluctantly allowed me to keep my cup IF I put it under the table (gee thanks... sounds sanitary). Meanwhile, the table next to us had a disposable coffee cup on their table. Server greeted us quickly and was friendly explaining the decor around the restaurant. After initial greeting, everything seemed to take a while including orders and receiving food. I asked for burger with no lettuce or tomato and a side of ranch and it came with none of these modifications, but food was fine otherwise. Server never refilled our water and we left with empty glasses. Server kindly split our check four ways (which he checked with us about before ordering), but didn't remember who ordered what to individually hand us our checks and credit cards/receipts. I used to be a server, so I'm not very forgiving when it comes to lack of memory in these areas for better customer service. Overall, service was really slow considering it was not busy inside. Would not recommend if you are looking for a quick lunch.

Kimberly Ramsey

My experience today at this restaurant was terrible. We sat on the second floor. Our first waitress was very rude. We ordered appetizers first. The meat on nachos was red, and the dip was cold. When our meals finally came, everything was awful. The chicken was hard, and the fish was dry. Ribs were not good, no seasoning, and burger horrible. We did not eat it, and left full plates of food. Our server did get the manager. He took 30.00 off the bill, and gave us a free entree. They had children bands singing. Music was so loud you could not hear at all. Worst experience ever...

Norman Reynolds

Great place too eat loved it

Isiomela Momoh

Loved it. Unfortunately almost finish b4 I remembered to take a picture. That's how good it was

Misha Vargas

Awesome atmosphere and waitress.

Lisa Covert

Love this Hard Rock Cafe!! The place is so clean & nicely decorated! Every Staff Member is Happy to be working there & their Happiness spills onto you!! The Most Courteous, Kind, Hospitable & Friendly Staff!! Service is great!!

Brady Wendeln

Nice time

Alton Williams

Staff was very pleasant and management is Great. I will recommend the Hard Rock to all to all I'll guess that visit the museum. Happy Easter to all the staff and management.Alton From Carl Mack.

Brendan O'Neill

Thin crowd, dark room, and not a good view of TVs for NFL Sunday. Perhaps a better place on a weekend night.

Amanda Dreams

Walked in. No one was there to seat us. Once seated it took forever to get a server. Food was mediocre. Scenery/venue not as great as other Hard Rocks I have been to accross the country.

Jason Fleer

Food was good , we were given a bad table even tho there were plenty of other available and we asked for one, she ignored us completely, like she didn't hear us. Typical chain restaurant staff that didn't have any interest in us at all.

Nacho Jones

Below average service. The server was busy but the place wasn't. The food was just average. Probably won't return. Only visited because friends wanted to go there.

Joseph Hynst

Great food, service and atmosphere!!!

Harry Whitby IV

Bartenders were awesome, however you need to replace your hosts. I've never encountered such rude service industry employees. I was in the business for over 12 years and if I was their manager they would have been terminated on the spot.

Sherry Sundin

We were there for a group event / dinner. Everyone was very friendly, accommodating and patient, especially with a larger group of young people.

Tricia Enell

Good food excellent salmon. Service super fast and wonderful. Right next to dolby.

Lindsay Page

We ate here Tuesday night, and we weren't too happy. We were the only people in there, yet it took awhile to be waited on. Then the food we were served wasn't even hot or fresh. Had to ask it be warmed up- which they did with no apology or anything. I understand when things are busy, or theid possibly short staffed. But with 5 people working there that night, wasn't impressed.

Stas Meirovich

Was okay. A bit pricy. The food is good, but service was slow and lacking, probably won't go there again.

Samantha Ruter

Server was amazing, food was great, drink were impeccable.

Bergandi Davis

Not as cool as i imagined

Jonathan Fell

Excellent service, much better food service than UK HRC.

Nick Cipriani

The food and atmosphere was great here.

Kevin McKinley

Service was great and the food was good but it was a little dark to see the food. The comedians had a great night and we laughed big time. I have been to comedy there before and had a great time but this First Friday show was awesome.

Tamra Jackson

Great food. The waiter was very pleasant and friendly.

Elisa Trapp

Amazing food! Great bottomless mimosas! Lovely view. Great for pictures.

Randy Rienth

Music was to loud, food was ok

Collette Mata

Food was not good at all!! We were really bummed.

Bert Cull

The best place in the town. I absolutely love this place and I love their burgers. They sell such fulfilling and hunger bursting food at such affordable prices. The place is definitely worthy of more than 5 stars. The amazing treatment that this place gives along with the tasty food makes it altogether a worth visiting place. It is a really good option for dining out. We usually visit this place for family dinners. Everyone in our family is fond of this place and it's food. Best in the area. Great atmosphere, super friendly staff.

Karla Franco

Such a cool spot to eat, drink and enjoy the atmosphere. Lots to see and eat!

Michael McKeon

Can't remember the servers name but she was so lovely. Helpful, chatty and making friendly jokes the whole time. Really added to the experience. Food and atmosphere of the place is really good. Would definitely go back.

Chad Mills

My wife and I were visiting New Orleans for a week from Iowa. We had so much fun we decided to review everywhere we went. Good and bad. This is one of the good ones. I was hesitant about eating here as I was in NOLA to experience new foods and local cuisine. However, after a busy day we decided to end our evening here. I was impressed. In Iowa we know beef and the burger I ordered was just as good as the ones we get straight from the locker.

Linda C.

I'm giving Hard Rock 4 stars, only because it was an "as expected" experience. We arrived at 6pm on a Friday, so we knew it would be busy. Thankfully, we had made reservations, so they seated us right away. They were telling walk-in customers that it would be a 45-minute wait. I had the Tupelo chicken fingers with seasoned fries and a Hurricane cocktail. The chicken fingers were barely edible. Clearly frozen. I honestly didn't expect much better than that. The fries were your average fries. The Hurricane was a disappointment. I had some Hurricanes in New Orleans last year, and they were twice the size with more hard liquor. The Hard Rock's Hurricanes were slightly larger than a mojito, and as weak as Kool-aid. Oh well. The vibe was the mellowest Hard Rock we've been to. We visit a Hard Rock in almost every state we visit, only by coincidence. I'm used to a DJ and a lot of energy. This place felt relatively mellow, in comparison. Come to the Hard Rock in Memphis, or don't come. If you want traditional American food, you're okay with coming here. It's the Hard Rock. After your mediocre meal and watered down drink, visit the gift shop and buy a t-shirt or magnet, just to say you were there. I think the average person isn't expecting a gourmet meal. Just work on improving your Hurricanes, Hard Rock!

Bill Timmer

Good food and service. Gift shop employee was very helpful. Food could have been served hotter.

Jeri Jo Antes

Way to go Joel! Being ex-restaurant employees ourselves our group is generally patient and understanding guests but we had an experience that required us asking to speak with a manager. In comes Joel to save the day! He patiently listened to our complaint and bent over backwards to make sure we left happy. We applaud his managment skills, character and kindness. Way to go Joel! Thank you!

W V

Not bad and not great. We stopped just for a good cool spot to grab a snack and cold drink. Our 1st time here was last year food and service were GREAT. This time was just so-so. Service was slow, appetizer portion was noticeably smaller than last year too. Will we go back again?? Yes, maybe. But it's definitely not a 'must-go-there's spot for my husband and me.

Xavier Smith aka Coach X

This was an awesome experience and I totally loved the veggie burger that I had. The service was extraordinary as they made sure we were taken care of and the water was delicious.

Emily V

This was the worst experience I have ever had in my life. When I first walked in the building the people in the front kept on talking even after I said I made a reservation. They kept me waiting for a while and then they took me the the back and there was so many tables open.. they had kept me waiting for nothing. They switched my waiter twice, the first one was really sweet and on top of his game.. the second one was horrible. His name was “ nay nay “. First our food was cold, second he never brought us our refills even after we asked TWICE. But he had no problem taking refills to the white couple next to me.. we clearly saw how he was treating them so nicely and my family and I so poorly. He not once came to our table( only when he brought our food). We had no napkins even after we asked for some. I had to go to another table and grab the napkins from there And the only way we got our check was because we were standing up and calling him over. HORRIBLE SERVICE.If I could give this 0 stars I would .. the restaurant itself was beautiful but “ nay nay “ made my experience horrible!

Mark Mefferd

Same as Hard Rock Cafe everywhere else. Good food and awesome scenery.

Stephanie Burt

delicious food very friendly well presented staff

Ella Segovia

Lovely food and service. I wish to go back and have a lovely meal next time I'm in Hollywood LA.

Destiny Hutchinson

Vlad was a very amazing waiter!

Laura Robleser

Great customer service our waitress Bri took great care of us we will be back maybe for dinner lol

Bill Zawada

Most excellent as always! Live singer was great!

Agustin De La Hidalga

Food quality is sub par, and massively over-priced. Service is not good. Got a warm milkshake, dirty plates sat at the table for well over 15 minutes, only saw our server when he took our order, dropped off drinks, waved him down for the milkshake, and when we paid. Didn't really check up on us in regards to refills, additional cocktails, food satisfaction, etc. Very basic. Oh, and the greasy floors made for a slip hazard throughout the dining area. Definitely here as just a tourist trap/cash grab.

Lokela Lane

I ordered a classic club. It didn't have tomatoes. Didn't have much mayo on it either. So I had the waitress to bring me tomatoes, onions & pickles. I paid too much for that sandwich. I also had a side of shrimp. The only thing good on that sandwich before I spruced it up was the bacon. Everything seemed so artificial, even the shrimp. It wasn't quality. My hurricane was pretty good though. I had higher expectations.

Ben Jones

Cool place - friendly staff and great food in an awesome location!

Jayme Warner

What can I say, it's The Hard Rock Cafe. Of course it was awesome. Brian, our server, was great. All of the employees were friendly. The Hard Rock Store was so personalable and helpful. The food was so good, as always. Do t forget to wander around and take in all of the memorabilia. Such an iconic place.

Ryan Mirbolooki

It was good. But had bad service

Ruben Vicuña

Average food but good ambience and service. Must go if you are really into rock history

Luke Lewis

What a great place to eat... food and staff are great! Ten stars❤️️❤️️❤️️❤️️❤️️

Michelle Ugarte

Food was meh and over priced. Our server was really nice

Joseph Friedling

Great staff, Hard Rock is always cool, food was pretty good too!

Eric Coulter

Great burger, but I felt menu was limited. Beer selections range from local to the standard offerings. The crowd was small except for a cool watercolor painting class held twice a week here. The instructor's voice could be heard all over the restaurant and had a pleasing quality.

Kathleen Brown

We just stopped to pick up souvenirs...There was a great selection of Hard Rock items

C C

Delicious food and friendly staff!

Mike Wert

Was worth the visit... FOOD and SERVICE was Great and we added to our Hard Rock memorabilia collection.

Allison Wilson

Me and my partner come here once a year for DEFCON and this year I was incredibly depressed to see that they have mutilated their menu and are just an overpriced TGI Fridays now. The menu is 40% more expensive with half the options from last year. There is not a single spicy thing on their menu. Good service, weak drinks and an awful overpriced menu. Skip.

Mary Davis

The food was way too expensive and wasn't that great

Lisa Rhoades

I love rock n roll. And I love food.

Matt M.

The atmosphere is the draw here. Really cool rock decor, and the music is great. Food and drink choices are stand - classic American cuisine. They have some interesting mixed drinks on the menu, but I have tried any... I'm a Guinness and scotch guy. Overall my wife and I had a nice experience.

Anthony Foley

It has really good food and scenery

kai steffen

Very nice waitress... Thanks for all Aleesha...

Moriah Chandler

Wonderful, friendly staff! The service was great, and the drinks and atmosphere was something to remember! Didn't get food this time around, but we definitely will next time!

Reanna mann

Don’t get the chicken wings!!! Our group of 5 all got food poisoning! Holiday ruined....

Teaire La'chell

Nice atmosphere.... our waiter was nice at first but seemed to get irritated easily he seemed to be preoccupied! It seemed as if he was high and couldn't focus

Kimberly Fisher Wood

Slow, inattentive server. Food that a person can typically purchase at Applebee's; twice the price here. Very disappointing

Carlotta Thomas

The staff was nice but the food was not good

MIKE SHILYAN

Food was terrible and so disclosing and way over price Drink were also so full of ice and water down

Teresa Tan

Great food. Large portions. Two can share

Trish Cosey

Very busy, and loud. But great food and awesome service.

Apurva Kambale

Average drinks... Extra long wait to get the food.. Disinterested server..... Avoid if you're in the area...

Cindy Grieve

Great staff and food. Enjoyed our lunch

Keri Longacre

Food was delicious and our server was great! It's just another Hard Rock Café nothing more special about this one than the next but food was good and prices weren't too expensive.

Snow Petersen

Touristy obligation. Good music. Consistent chain food, beverages, and swag with a local twist.

Jasmin Osbourne

Great atmosphere and service! We ordered a burger that wasn't cooked as requested but they definitely went above and behind to correct it. The fact that we were able to make a reservation through the round table app was perfect since its Mardi gras

Becky Tollens

Great atmosphere, great waitress, great food

espresso

As every HRC this is s great place for lunch! But the food could and should have been better.. (for example: look at the grapes - i cut off these bad parts... )

Lawrence A Mansfield

I'm a local and eat on the strip quite often. The food we had was very average. I had steak fajitas, friend 1 had chicken fajitas and friend 2 ordered a steak (medium). Both varieties of fajitas were decent, nothing to rave about and nothing to criticize. The steak came out so rare my friend had to send it away and made a different choice. They did take the steak off the bill and even took his second order off the bill which was very generous. So I have to take away one star because of the overall quality of the food. Other than this everything else was exceptional. The service was great, the view from the outside balcony is great, the music was great. For me the menu selection seemed rather limited but then again it is a "Cafe". I might could see myself going back but I would consider other options first.

Elia Granchi

After our order was taken, we were left alone for over one hour. The waiter brought us the drinks and then literally disappeared. We saw him again after 20 minutes, when he gave us refills for the drinks we got (refills he didn't notify us were available). Next time we saw him was after another 25 minutes. We asked him updates about our food, to which he answered "In 5 - 10 minutes it should be out". This exact same thing, with the exact same questions and answers happened 10 / 15 minutes later. We then got to talk with the chief waiter, who was very understanding about our issues. She didn't procrastinate and called the manager, to whom we explained what was happening. All he said and kept saying was "I know" or "You're 100% right". The food came out, I mean, sooner or later it had to, and it was HRC - quality. But there's some fun to it: I ordered Nachos, who don't come with guacamole, and being a big fan of it I asked to have it on. After we talked with the manager, the waiter told us our ticket was the next coming out. But my nachos were without guacamole, meaning they had rushed our order forgetting about details. If I had asked to remove something that would have caused severe allergic issues, in the same conditions as last night, I don't want to think of what could have happened. The manager paid for the drinks. Though we appreciated this offering, we are highly upsetted by the service. They clearly forgot about our order, this assumption because people who got seated after us got served before.

Donald gaines

Awsome food. Great customer service with music videos on the TVs and of course a live band on the weekend's

Brent Fessler

pretty fun shows very limited menu but what they got is good and was put out quickly

lindsey huth

The places is really fun, my teenage daughters love 80s Rock so I thought this would be a fun place to go for lunch. Kendra our server was great but the food wasn't as good. The bankock shrimp was pretty bad, not sure how you get shrimp to taste like cigarettes. I spent $72 on lunch for three and no alcohol. They can do better! If the kitchen changes I would come back

Nour Martina

Rock café is my favourite place all around the world. In SF the waitress forgot one meal we ordered so she offered us coffee for free as an excuse. We unfortunately found all coffee's on our bill to pay. Anyways that girl was really nice and I believe it wasn't her fault.

Michael Diehl

I'm not a fan of the Hard Rock Cafe chain as a whole but this individual establishment was incredibly accommodating to my daughter's Celiac needs. It does not seem like the are many options to be gluten free in downtown Anchorage and it was nice to have this place come to the rescue. The rest of use enjoyed the above standard pub fare, fantastic service and tacky atmosphere.

Zachariah Strango

As expected, the Hard Rock Cafe did not disappoint. I didn't even know Phoenix had one, but with their amazing downtown location just off the light rail and near Chase stadium, their great atmosphere (including what I would call an "electric guitar chandelier"), attentive staff, and delicious food, then this one is a great destination for locals and visitors alike. I got the burger that came with edible gold leaf and a delicious steak sauce, which they offer as a gimmick, and some amount of the proceeds go to a local charity, which is a nice touch. They were out of the milkshake flavor I wanted, but they were willing to adapt a non-alcohol shake into an alcohol shake to suit my request regardless. I intend on returning. The best part is that you can make a day of it--just go to the Musical Instrument Museum and then the Hard Rock Cafe for dinner and you've got yourself a musical day!

Shannon Johnson

Thank you HRC for another amazing experience! We were celebrating my birthday and engagement, and It's my daughter's first time and she was super impressed. The wait staff was always there to get what we needed, and even the bar tender came around to give us are drinks.Customer for life all over the world!! The food service was outstanding, and the atmosphere was entertaining. Everything was served in a timely manner and made to perfection. A good fun time all around. If we could give it 10 stars we would. 5 out of 5. Thank you Hard Rock Denver for a great time and meal. Love you guys! Shannon

Socal Jonny

Live music on the weekends, easy access to downtown. They also have special events upstairs. It's nice for ancorage

Wei Leng Teoh

We went when there was a change in shift between day and night time. This was approximately 425 pm. The front staff (a lady) told us there is a 25-30 minutes wait when there were clearly plenty of seats in the restaurant! I think this is ridiculous to stop seating for as long as 25-30 minutes. I received a text 8 minutes later but by that stage, I'd had already gone shopping because I was told 25-30 mins wait..... What a waste of my time. In this day and age, the changeover of shift should be seamless. Food was standard for hard rock cafe.

Dylan Mence

Went there to have lunch with my family. The food and drink was delicious and the staff were very polite, helpful and friendly. The shop also had a great range of souvenirs such as T-shirts, plushies and key rings.

Kris Dietzen

Always fun! Renovated a few years ago to add outside seating. Great collection of rock memorabilia. Entertaining videos. Love their chicken fajitas! Staff members are kind and attentive. Try to have dinner here every year during my July birthday month:)

Michael C

Decent but small bar area. Clothing store is very small with some pricey items. Friendly waitress. Typical bar food and drinks. Good mango berry cooler drink. Wings were a bit dry but good, 1/2 each of buffalo and BBQ.

mumof3tck Rios

The Restaurant is amazing, it's a massive place but awesome too. Like any other Hard Rock the atmosphere is to die for, on the main street pretty convenient. The service was really good, friendly and familiar, the menu has a big selection of dishes even for the little ones, the smoothies were refreshing.

Larry Jack

Great quality food and fantastic surroundings. I had the fajita chicken dish it was well prepared and worth the money. The memorabilia and surroundings are everything you would expect them to be. The staff was polite and helpful I would definitely go there again.

David McKendry

This is only the 2nd hard rock I've been in, but it was definitely head and shoulders better than the first. The atmosphere was good, the service was great, and the food was good value for money. I don't usually visit chains when I'm in the states, but this restaurant was pretty good. I would recommend to friends and family.

Anthony Wehner

Had a spectacular time at Hard Rock. Everybody was really great, a semi easy location for parking, and the best part....the food. Great experience and I would definitely go again! I highly recommend this Hard Rock Cafe.

Ai Kobayashi

Food was great! The impossible burger was delicious. The staff was also very quick and friendly.

Carlos Hernandez

Tiny compared to other Hard Rocks. Also very fancy feel compared to others. Like they tried to make a fine dining cafe if that makes sense. Food is good but pricey as per the Hard Rock. Also not as many exhibits. Our server was awesome though. Nice place but not as cool as Hard Rock used to be.

Lisa Dees

From Monique to Sam and the crew everything was great the food never disappoints. The mgr even came by to laugh a sec with us while making his rounds. Loved it.

Daniel Inman

Amazing food

Richard F

Unfortunately i didn't dine with you guys tonight, I worked at the tampa property and hard rock has a special place in my heart. Atmosphere is typical hard rock, My concern is your host stand, there was a girl with dark hair and an olive skin tone, i didn't catch her name as she didn't have a name tag. Upon entering i was completely ignored, and when she finally seen me i wasn't greeted, i was told i can go to the bar, and treated like an inconvenience. She really needs to be retrained in customer service as she's the first face you see, and sets the tone of level of service. Hopefully management reads this and takes action.

Bill Klaitz

Cleanest place on hollywood blvd. Good food and drinks.

Anthony Vaccaro

Sper bad service. Manager had to comp the entire check. He did apologize immensely and asked that we give them another chance later.

James Smith

Decent food and service right on Beale Street

Anna Steinmetz

We had a fantastic lunch, the team was really friendly, not that typical artificial friendly. The atmosphere was cool and we enjoyed the meal, it was a pleasure to be there.

Andrea Whitney

The service wasn't great and the food was just good, not great. But the live singing was worth it! My 1 year old had a blast and it was very entertaining to listen too!

Shelli Bennett

My server, I'm pretty sure her name is Megan was amazing. She memorized all of our orders. That's nuts. Food is great! Keep it up.

M O

Service was great, food was decent. I ordered a burger and it was good; not mind blowing, but alright. Highly recommend opting for the cheese fries.

Don Keleman

Nice looking Hard Rock Cafe. Staff was a little bit confused and the food was less compared to other locations

Katherin Silvas

If i could rate 0 stars i would. The service was horrid. The server didnt greet ys for the furst 10-15 minutes there then said he would be right back and it was another 10 before we saw him... then we ordered everything at once...I ordered a margarita and was brought some fruity sweet tropical drink with rum. Then we both ordered the Original burger and i told him several times i cant have tomatoes... so he took the tomatoes of my husband medium burger and put them on my well done burger. Then when i asked for a salad it was covered in tiny mushy chopped tomatoes.... we have only seen our server twice and we have been here an hour. We had to flag him down from other tables and that was the twice we saw him... maybe he should focus less on his half ponytail and more on his service. My drink made me sad. :( The reciept shows our server as Caleb... yeah dont request him

James Phillips

Not sure of it was an off day or what was going on. Service was terrible. The one and only time we got a refill was as he was giving us our check. Three of our party ordered items that needed syrup. They dropped off food and no syrup. Took several minutes to get syrup. Chicken was nearly burned and very dry. Potatoes were dry. No apologies. Certainly not worth $140 for 6 of us.

James Sanford

Good food. Good service. Great management.

Eric How

Here for lunch and the place was packed!! Did a reservation online before coming and Shane had our table waiting and we were promptly seated and served. Ribs were AWESOME!! The first steak we ordered was slightly burnt , I told Shane and they quickly replaced it with a deliciously cooked one and took it off the bill. I’m blown away by their service excellence!! Great job Shane and team.

Ryan S

Great food, great gift shop, and great, great exhibits on the walls. Lots of guitars, costumes, records, etc from incredible musicians. Go here to eat and check out the history on the walls.

Donald Cook

It was a Saturday afternoon and the place mind you was busy , but they are supposed to be prepared for such occasions. The waitress was friendly , but she was a bit forgetful. Ordered drinks and it took forever to get them. One was a strawberry daiquiri and it had sat so long before we got it that it had melted. The food was good and we had fun. And yes we would go back.

Daniel Bradley

Wait time wasn't too bad, we were able to sit within roughly 45 minutes. Food quality was really good, and we enjoyed seeing the collection and memorabilia. Server was also very polite and prompt.

Kevin Bauer

Hard Rock is one of my favorite chains: consistent food quality everywhere you go, and a loud, lively vibe that is furthered by all types of Rock being played in the background. This location is no exception! Great!

Amy Brant

See this burger?? It is worth every single ingested calorie. All of them are delicious. Yep. This is yum!

Katie Wiedman

Fun place. Great entertainment!

Samuel Langley

Anyone who loves music should definitely visit this venue. Drinks are fantastic and food is equally amazing - this was one of the best meals I had all holiday in Vegas. The staff is also really friendly and make sure you get top notch service. As for the venue, there are TVs scattered about playing music videos which are great for those who enjoy watching music videos.

Mike Hayes

Terribly slow service Still waiting for my beer for 20+ "

Ashleigh Lamb

Amazing atmosphere. The manager was amazing. There was a mixup at the rock shop on a price and he took care of it personally. One of the warmest welcomes I've ever had at a restraunt. The all American sliders were juicy and well prepared. I will definatly be back. The memorabilia almost made me cry when I laid eyes on David Bowie's pants. Parking is 1.50 an hour on the street. But even that was completely worth it. #RockAndRollLives

Richard Rodriguez

GREAT PLACE TO HAVE A QUICK BEER , AND A LIGHT MUNCH

Samuel Day

Enjoyed the drinks , but the ribs should have been better.

Tarasa's World

Food is always just ok. Not bad just a average menu you will find at any chain place.

Kevin Kauffold

Totally not impressed. Despite making a reservation online AND calling to confirm 4 days in advance, when we got there they had no record of our reservation and treated us like WE were the a$$holes. Food was so-so. Certainly didn't live up to the price or hype. Got the order wrong twice before getting 2 members of the party their food 20 minutes after everyone else was done eating. Considering how much of pain it is to even get to this location combined with the price, I expected A LOT better. I didn't get it....

Jeremy Wiseman

4 guys, 4 burgers, took over 2 hrs. Drinks were awful, burgers were cold, orders wrong. Terrible service. Took forever to even acknowledge we were sitting at the table. Wasn't a busy time either, less than 1/2 full

Ryan Stringfellow

Overrated. Overpriced. Food was not that good. Expected more from a Hard Rock

Anna Iurchenko

Great exhibition of famous artists outfits, friendly staff and substantial portion to make you full. Be ready to wait your food 30 min (salad and impossible burger).

Oscar Fonseca

I have been to the Hard Rock Cafe in different cities and countries. This one definitely keeps up with the quality in food, music and offerings as the other ones. I do recommend stopping by when visiting New Orleans! (And the location is pretty good too, since it is in Bourbon street, almost cornering Canal!)

Michelle Dawson

Love this place. Great food n people

Rusty Wolfe

Hard Rock was great in the 80's... Now it's a gimmick with average food If you skip it, don't feel bad... Lots of other options in the area that try harder and nail it better.

Jeff Gray

Drinks were affordable, nice atmosphere and very polite and helpful bartender

Isaac Lomprey

First time at Hard Rock Cafe... Very bad and over priced for what it is. Better off going to Chilies/Apple bee's if your in the mood for chain sit down. So many better options at your fingertips. If you don't like sit down chains there are many more better options

Sunniva Gravdahl

We had reservation at 7.45 p.m.and quickly ordered food that didn't arrive until 9 p.m. Appearantly there had been a mistake somewhere but the staff was very friendly and the manager even offered to take care of the bill due to their mistake. The food was good as always, and the restaurant is family friendly and laid back, however I'm removing a star due to all the fuss.

Florence Hornbeck-Kaiser

I can't complain about the food or service. We had a great waiter and excellent burgers. A little pricey for our budget though.

Amber AH Mitchell

I tried to take my husband to the Hard Rock Cafe on Pier 39. He has never been to Hard Rock Cafe and probably never will be now. I have usually enjoyed Hard Rock Cafe, but not this time. We walked in and went straight to the hostess stand. While we stood there waiting, three employees had several personal conversations with each other while they continued to ignore us. When one of the employees finally acknowledged us, she was rude and acted like we were interrupting her. Eventually she grabbed two menus and walked away. At that point, we knew that our business was not wanted and left to go somewhere else for dinner.

Ashley Zinn

They were so busy the service wasnt very good. Took forever for food to come out. When it did it was good. It was just a long wait.

Ryan Vanschoonhoven

If the service was better idea rate it better....and well the food is kinda lacking too. But for a mall spot it's ok I guess

Cabron Mack

Went if for a girls trip and they messed up half of the meal. Offered no compliments... Not customer friendly.

171michaelg

Good food . Considering the location reasonable price

bob chadwick

Friendly welcome, nothing too much trouble. Great Freddie milkshake. Excellent service from Brandon. Well stocked Rock Shop.

Flap Jack

Pretty nice. Good location, kinda rough service

Andy Barillas

Service was fast and friendly! Local Legendary burger was a good experience with a tortilla soup topping and jalapeno!

Cavit Kubalı

Great location. Hard Rock Cafe as usual.

Sherika Crimes

Waitress was nice, bartender made one of our drinks wrong. Food was just ok. Very overpriced!!!! Never again! I have been to other Hard Rock Cafes that was way better. I do not see what the fuss is about.

Larry Banks

I am from Mississippi and I remember I went there for the first time and I loved it. The food was amazing and the customer service was awesome! It's funny how I saw Tokyo Toni wearing a Hard Rock Cafe shirt while she she was going off on Jess Hilarious the comedian and that brought back wonderful memories how I went to this cafe and I can't wait to go back there again.

David Sherman

Nice and clean including bathrooms. Love the staff from the gift store to the 2 young ladies who seat people.

Ted T

Just another basic Hard Rock Cafe with over inflated prices. The margarita I had you couldn't even taste any alcohol in it. The bartender we had was a blast, she had a great sense of humor. The inside is very clean with a beer bottle ceiling at the bar.

Ron Weisman

We went for lunch. It was not particularly busy, our service was good. It took a bit longer than what I would have liked to prepare our food, but not ridiculously long. We went here on our 5th day in Memphis after eating our way from one barbecue spot to another, so we were looking for a reentry point to "normal" food. I had the burger which was very good. Cooked to my liking and flavorful. The cost was reasonable. I would go here again.

Jillian Wolf

Everyone that works here is a beautiful person

Tony Cue

Great music, cold beer.

June Bryant

Was very friendly and well food was great.

Bryan Kneller

The place in PHX up from Adams St is a really cool place to be, please visit to , see✌️☝️

Angela ray

Our server talked super fast and was always in a rush. Didn't explain they were out of things. When my food arrived the fresh cooked vegetables were a pile of onions. The mashed potatoes were cold and had no flavor. Very disappointed

Mike Scherback

I've had great experiences everytime I go in to eat of have a few drinks. Definitely recommend going.

Ilaria Mazzetti

Amazing. I've been here for lunch and I have to say that the service and the food quality were absolutely astonishing. There are also many music pieces on the walls 9f many famous and important names of the world of music that you can't miss. And the merchandise shop was well equipped. Wonderful place!

James Jackman

I must say that it was a unique experience. I've never been to a Hard Rock before and we decided to come here as a group. The server takes our drink order and when my wife asks for a rootbeer and a water and was told they are short on glasses and to choose only one. Huh??? I go to the bathroom and the urinal overflows onto my feet. Then our server turns us over to a different server who redeemed our experience. The food was really good though!

Michael Diehl

I'm not a fan of the Hard Rock Cafe chain as a whole but this individual establishment was incredibly accommodating to my daughter's Celiac needs. It does not seem like the are many options to be gluten free in downtown Anchorage and it was nice to have this place come to the rescue. The rest of use enjoyed the above standard pub fare, fantastic service and tacky atmosphere.

katrina Ramirez

HORRIBLE SERVICE! First off it took over 20 minutes just to be greeted by our server, Emily. Another 15 minutes to get our waters. Plus another 15 for my mixed drink. I would like to point out that it was not busy at all. Our food took a long time as well and my sister didn’t get her food until 45 minutes AFTER everyone had gotten their food. Emily would have known this if she had ever come by our table to check on us. I ended up having to go up to the hostess stand to get service because Emily could never be found. We never got refills, never got an apology. We would have been more understanding if she had apologized or offered an explanation but we got nothing! We asked to speak with a manager twice, never had a manager come to the table. Completely underwhelmed with the service. The only good employees were the hostess who brought us our food and the buss boy who cleared our table.

Joe Philipsen

Extremely rude staff. Walked out after lack of service.

Linda Sue McKinney

Trying to think of something good other than the fork and knife was clean and the waitstaff seemed to be working hard. We waited for a sandwich and a salad 70 minutes. Reason given was the kitchen was behind due "to a thing they're having upstairs ". Really? Anyhow after the long wait, food was barely edible. Waitress offered free desserts to make up for the delay but all we wanted was to get out. Yes we should have left after a much shorter time so that was on us but really this was not good same as everywhere else chain restaurant food, so maybe it was an off night but my poor rating is fair.

Patrick Harris

What you would expect from Hard Rock Cafe. Beautiful restaurant. Clean, great service and lots of memorabilia

Richard Jimenez

They were unorganized with serving customers, and brought me the wrong order. That said, they genuinely felt bad about it and corrected the mistake. We’re human; no big deal.

megan hoffman

Amazing!!! I had barbecue bacon cheeseburger on the softest Gluten Free bun ever. Best burger of my life. The French fries were in a dedicated fryer. Made my entire night. My bf also adored his meal. Can't wait to go back. New favorite for sure!!!

Marcin O'Brien

It's a Hard Rock.....great music....great burgers.

Limitless Lifestyle with Yaya

The food and atmosphere was fun. Inside the restaurant during the day felt like night time. We had so much fun.

Szilard Kiss

Was ok, went there for a burger, team was just great, super sweet and friendly as usual. Burger wasn’t that good as used to be, cools down pretty quick because of the arctic temps in here. Don’t know why on earth they climate the ding area that bad. Don’t thing they expect polar bears in here. Later on they had a life band but acoustic was terrible, high pitch was terrible, so we left

Tero Venäläinen

Verry nice, HRC Bacon cheeseburger classic and tasty. Cauliflower wings was too BBQ-spicy for me, and vinegary. But still a great place.

Patrica Wilson

The service here is usually pretty slow, but once you get the food it's usually great. I live fairly close to this restaurant and I eat here a lot. My granddaughter loves to eat here.

Tiffany Douglas

WORST PLACE EVER I had to edit this since I can't do a new one i came a second time because they said they would make it good but nope left crying once again took my friend to the location on 16th street in Denver Colorado for the first time. He has never been here till tonight. It was not a very good first time experience and it was only my second time at he restaurant but I am paying over $50 dollars and I surly did got my moneys worth so we sure won't be back everyone except one person was careless and then I go to buy a shirt and this kid is having a personal conversation and ignoring me when I'm standing right in front of him

Jake Robeck

Hard rock cafes are a must. Food is as good as their taste in music

Jim huston

Didn't realize they closed in 10 minutes. The staff welcomed me in, i had great local beer and the Mac-n-Cheese.

Ágnes Pelle

I would like to be there. Cool clothes , nice bar, amazing city

April Bacongco

This place was pretty good to have lunch has the perfect view of Vegas. The store to buy souvenirs and t-shirts was down stairs but restaurant was up stairs. The service and host we're very friendly. This place had quite a display in the restaurant. Their hamburgers was great! One thing I didn't like was the cleanliness in the bathroom.

Mike North

Great food very nice atmosphere

Barbara Silvas

Service was Great. Disappointing that it seems small and didn't have many artifacts. Only ate because we had a coupon, and collect magnets.

Samantha Mary

Service was very slow but the staff were very friendly and welcoming. The food was good, I ordered the impossible burger. The atmosphere is great, it's not as loud or exciting as some of the other Hard Rock Cafes but I had a good experience nonetheless.

avital brudno

Very good food, was very tasty, service very quick and pleasent

Anthony Cupp

This was one of the few places on Bourbon St where my pregnant wife could get a virgin daiquiri. That was a HUGE plus. I'm not sure the bartender was very good though.

Florence White

First time at Hard Rock. Drinks were great. Food very good, service was fine. Will visit again wherever I find a Hard Rock Cafe.

Nick R. Zywot

Great food, excellent service. I took my daughter there for Valentine's Day dinner it was fantastic. I would recommend Hard Rock Cafe of Anchorage to anyone.......

Sean Lloyd

Great Food, Excellent Service, and Variety of Music. The service is phenomenal because server had a personal touch and was very accommodating. She was execellent in helping me narrow down the choices from the vast selection on the menu of Hard Rock Cafe Hollywood. I recommend this place to anyone who wants a good bite to eat and great service that has the personal touch. 10/10

Jordan Rhoades

Legitness....everyone was painting it was great

Darren Byrne

Food was great service fast and friendly

Stephanie Draper

I came in with a small group before a show across the street. We were seated right away and didn't wait long for anything. Brandy kept our glasses full and the conversation friendly. The food was amazing, I really enjoyed the bbq pulled pork sandwich. I also liked the sparkling blackberry spritzer, but, didn't partake in the collectors cup for purchase. Will definately come back again!

Ellis Field

We breezed into the bar on our way off of Beale St toward the room. We where treated warmly at the door by a manager. The bartender was friendly and actually from the same area that we where visiting from. If you do pay the extra for the Hard Rock Mason Jar just make sure you get a new one before leaving due to the strict open container laws.

Leanna alvarez

The food and staff was AMAZING the wait not so much but they can't help it if they're so busy. Definitely can't wait to go back. The drinks are delicious too!

Mark Schützler

A great HRC. They have a great layout with a lot of memorabilia to look at. A nice gift shop with some nice pins. I ate at the bar and the food was hot and fresh. I recommend stopping by.

Tracie Garvey

Live music. Good drink selection.

Mike Dowse

What is wrong with establishments these days that don't carry non- alcoholic beers? Is it too much to ask for us non drinkers to at least have ONE non- alcoholic beverage on hand? Do these beers take up that much room in the cooler? Oh, I get it, the people that work there must be too lazy to RE- STOCK so they just overstock the popular beers so they don't have to work that hard!!

Rachel Anarchy

Food was amazing, fantastic service, awesome memorabilia, good music; and they have a small non-alcoholic menu which put icing on the cake for me; definetly recommend the hard rock cafe for a nice vegas vacation meal!

Tori Garcia

Nice atmosphere. The restaurant is upstairs and has indoor and outdoor seating with good views. We went for brunch and had endless mimosas. Our server was fantastic. Super funny and kept the drinks coming. A guy was there playing acoustic guitar and was great. Not too loud, had an amazing voice, and played a variety of different songs. Would definitely recommend this place for brunch for sure.

R L

Terrible terrible customer service. Needs new management. Unaccommodating, angry hosts who would prefer you go away. Worst Hard Rock of the several we have been to around the world.

Barbara Foxx

There were 4 of us eating outside. We ordered simple things; chicken strips for one child the others all had salad. Our food was delivered to our table about 30 min. after we ordered. (It was not busy) but, that’s when the real real dissatisfaction started. We did not have silverware or napkins. We had our food but nothing to eat it with. The server said, “it will be out in a minute, the dishwasher broke, the manager sent the hand dishwasher home so the manager was doing dishes by hand.” After we asked again for silverware and napkins we decided it was time to start timing them. It was another 10 min. probably 15 min after our food was delivered that we were given silverware. By this time the salads were soggy. Before we left we went upstairs to go to the bathroom. Every table upstairs had silverware set. There was not a single person at the tables upstairs. I asked why we had to wait for silverware when there was plenty of it upstairs. She said, I don’t know that’s what the manager said”. We came very close to leaving. The server was doing all she could but management needs to be replaced immediately. I wish I would have gone to the bathroom sooner, I would have just taken the silverware off the tables upstairs which is what they should have done. We will not dine there again! Bazaar!

Socal Jonny

Live music on the weekends, easy access to downtown. They also have special events upstairs. It's nice for ancorage

Lynnie Bell

Great food, drinks and service. Great merchandise and got the hurricane and 23oz glasses

Steve Tayrien

Food was good service was just average. Patio view was wonderful.

Jay Holland

Ok atmosphere! But drinks were not mixed well and very week.... Service was not good at the bar... But the girl at the gift shop knows alot of info on the pins, as I am a "pin collector" I was very impressed!

S H

No matter which city.. My all time fave resto

brandon stark

Had a great meal. Atmosphere was nice. Food superb! Had the cowboy ribeye added shrimp skewers. Cooked to perfection!

brice hall

Outstanding service and atmosphere. Great food quality and awesome drink menu.

Victoria Mull

Great service to go along with the awesome weather

Anil Maddimsetti

Review from visit in 2018. I am always conflicted if I want to be in a chain or a local bar when I am traveling, but this HRC was so good to pass on. Great staff and ambiance especially with the crowd on a weekend.

Chris Bels

We needed to wait and queue even when having reservations. The seats were on bar tender chairs. The steak cuisson was not medium but over well done. A petty for the good meat. The burgers were fine. The atmosfere as in every hard rock very nice. Being a very frequent visitor all over the world, this was an average visit. I hope San Fransisco and Hollywood are better.

Miguel Estrada

Much better than expected. I thought this was going to be a tourist trap but the staff was kind and fast. The food was delicious and plenty. There are cheaper options in the area but it was worthy.

John J

Walking in we were told that without a reservation it would be a 45 minute wait. I turned around made a reservation for the next available time and we were seated in 10 minutes, we had to wait because they forgot about us and seated other reservations for the same time as ours. The server was cheery. The entrees tasted great. The drinks had virtually no alcohol and there is nothing they will do about that. The dessert was disappointing. That's the last chance I give this Hard Rock location.

Anjele Amacker

Treated myself here after a long week. Hostess had an attitude becz I asked for a booth instead of a table. When she should’ve asked me do I prefer a booth or tablet. The waitress threw my Id on the table when I gave it to her in her hand. Nobody in the staff said thank you once I walked out. Don’t think I’ll return

Gamila Halim

Failed to serve our timely dinner in a timely manner and said kitchen closed left with no dinner and still paid for the drinks as they did not offer any consolation service.

Jesse Carter

Service was meh, but food and atmosphere were great

Wei Leng Teoh

We went when there was a change in shift between day and night time. This was approximately 425 pm. The front staff (a lady) told us there is a 25-30 minutes wait when there were clearly plenty of seats in the restaurant! I think this is ridiculous to stop seating for as long as 25-30 minutes. I received a text 8 minutes later but by that stage, I'd had already gone shopping because I was told 25-30 mins wait..... What a waste of my time. In this day and age, the changeover of shift should be seamless. Food was standard for hard rock cafe.

martha

the memorabilia is cool but literally nothing is under 1000 calories, we just walked out.

Kevin Halliday

Went to the hard Rock Cafe in Vegas on the weekend, the service was great food was good. the price was high but we are in Las Vegas on the strip so what can you expect. The atmosphere was good lots to look at and experiance in the Resturant. The washrooms very clean. I would highly recommend going to the Hard rock Cafe in Vegas if you have never been. They also hand out free mugs if you ask.

Shayla Hutchison

Dissapointed. Super cool memorabilia. Ok food, definitely over priced. Took forever to get food and even longer to get coffee and drinks that were made wrong.

Imani Jones

First time being here and I can honestly say that was the best service I've ever had. The music and atmosphere was nice. The burgers my friend and I had were cooked well and the fries were great. The lemonade taste just like grandmas. Our waiter, Brandon, was great. Extremely entertaining and very attentive. I don't live in Memphis was only here for a concert but best believe if I come back I'm definitely making a stop.

Daniel Harrison

Love hard rock cafe's and this is a another great place to eat in an iconic location.

Chela p

We stopped by real quick before heading to a museum nearby. I guess we entered through the wrong side so they made us walk to the other entrance just to be taken all the way back where we started from. That made no sense at all but ok, I guess I would understand if the place was packed but it wasn't. We had a little issue with one of our dishes but it was fixed right away. Our waiter was very nice and helpful, Charlie was great. Apologized for our issue even though it wasn't his fault. He definitely gets 10 stars for service. The food wasn't bad, the jumbo combo had a little bit of everything. Turns out we got more food than we could finish for two of us lol and it was only appetizers.

Robert Cross

Great food and friendly service.

ned kibad

I enjoyed the treat of my aunty kurtney here, great beer and service, most of all great ambience and the life size mannequin of stars with the original clothes of them on. :D

Yolanda J.

I only visited the store part. However, if you're there to buy touristy outfits, perfect or simply take pictures, perfect.

Tahseena Kahn

The restaurant is located in the heart of Hollywood where thousands of people come to visit the Walk of Fame, Chinese Theater and Wax Museum. Therefore most people who eat here are tourists and thus the long wait is understandable. At the end, the only thing matter is food is good and served by some excellent, hardworking people.

Zak Konstas

It was fun with a live band. Two floors to move around somewhat comfortably. But their souvenirs are overpriced, unfortunately.

MaxsDadAK

Food was good, service was normal. Not a bad time, but nothing that stood out from the norm.

jenny archuleta

Place is nice the first waitress was really nice.

Sima 57

Very kind and cozy atmosphere

Jay Richards

Really good burgers fries and Service and you gotta try the Hard Rock Hurricane.

James Hunt

Way over priced for what you get. I went here for some variety since I eat out for every meal. The taste was good, but not any better than the other local establishments that charge much less for the same thing.

Carolina Salvatierra

Food is great, service is slow..

Money Bags

Good food and good music additions to let you see music history

Dawn Cabrera

Service was great. Food service was the worst. Every dish was wrong.

Esmeralda Serrano

They took like an hour to bring our food. Plus at the end when it was time to pay they put extra stuff on our receipt they thought we weren't gonna check what we ordered trying to over charge ITS NOT GOOD! I was gonna pay with my card but instead I paid with cash I didnt want to take my risk. Very disappointed

Edison Graff

This venue has it all! First off the location can't get any better as it is smack right in the middle of the action on the Las Vegas BLVD. The two large second floor and third floor patios give some of the best bird's eye views of ALL the action along the Las Vegas strip. Second the food is delicious and always evolving with the season. Lastly the music venue is intimate and every spot in the venue is a perfect view of the stage.

Bryce A Elemond CAI, BAS

Jameson is a first rate Hard Rock Employee he has been stopping frequently to take care of us while we are preparing for a Live Auction and his service is the best. I can see why he has been here 20 years and am glad we have here taking care of our staff.

Michelle Lewis

The food was good I had a large hamburger and it filled me up for the whole day

Brenda Buckley

My opinion may not be note worthy but it's honest. I found it to be somewhat over rated. The atmosphere was nice; a nice place to meet, drink, and chill a bit. The menu selections were over priced and low on variety. The taste was somewhat bland, although it may have been my selections of chicken club and salmon, on the 2 occasions I 've been. The waitress service was lacking but the manager did stop at the table to check on our party. That being said, different places appeal to different people. Hope it's the experience you want it to be.

Anita Weave

My husband and I started collecting Hard Rock shirts a couple of years ago. This location had a great selection of shirts and jackets. They also had super friendly staff and fast service.

Mike Freshour

Very nice store although smaller then some of the others that I have been to. Good selection of San Francisco themed Hard Rock souvenirs.

Arlene Kingrey

Moved to new location and like the old one better but food still rocks!!

Dillion Baker

Food was good everything else sucked

De'Andre Washington

Delicious burgers & beers. In excellent cook service! Right in time before the Suns game. I recommend it too everyone local or visiting team!

Sue

Pretty disappointing. I had the pulled pork, it was in 5 large chunks and almost warm. Service was pretty bad lots of open tables took about 1/2 hour to be seated

Vishnu Thankachan

My friend and I've eaten at many Hard Rock Cafe's and we both think this one is arguably the best! Big and clean, the server was very nice and attentive. Food was better here than at other Hard Rock's. Very happy and pleased.

Marvin Williams

Great food, good service

jamie tollison

I love this place

Chris G

Probably the worst hard Rock Cafe I've ever been to. The ribs were good, but that's about it. What was worse though was the service...When we first walked in, we had to stand there for a long time because nobody came to seat us and we were totally ignored even though we made eye contact with the waiters several times. Finally we just had to seat ourselves and wait to be given menus. After going as far as waving at waiters several times to indicate we needed service and being completely ignored again when they clearly seen me waving at them, I finally had to get up to get the menus myself. Took forever to get our drinks refilled and when it was time to finally get our check, again I had to walk up there to even get it and pay the bill. I had almost thought the food was free given how long I waited on that check and was about tempted to walk out lol. Anyways, I always leave the tips that I feel are fair and deserved. That's why on my first and last visit to this place, I left for the tip a much deserved big fat $0.

Suezette Smallwood

Service was great. Our server was outgoing and fun. I had the grilled chicken sandwich and requested it blackened. Very tasty.

Chris Jenkins

Very long wait. Poor service. Food was just ok. Have had much better experience at other Hard Rock Cafes.

Verne J. Washington Sr

The food was outstanding! The staff was excellent! We had a great time!

Lorenzo Hopkins

This lorenzo hardrock made me i don't have no experience. Thank hardrock for teaching me.now am the best

Julio Figueroa

A clean, beautiful and fantastic place to have some drinks before heading to Chase field to catch a game! All the staff were super courteous and accomodating. Luis and Dee behind the bar counter were awesome and great fun to talk to on a wide variety of subjects..haha! Will be making this a regular stop and will try the menu items next time. Thanks guys!

John Newell

Great food, good service....in the heart of what is Beale St.

Gayle Griffin

Awesome place to eat. Very enjoyable

Virginia Anderson

They have little to no accommendations for people with allergy’s and dietary restrictions. For me myself, I am allergic to onions and apparently everything on their menu has onions down to the bbq sauce, the seasonings everything. When asked what I could order that doesn’t have any onions they said nothing and got upset when I said I was going to leave. If I can’t eat anything of course I’m not going to order. They were very rude and made several comments about how “difficult” I was being when I literally was not. Get better management, customer service, and menu items for all people.

Morne Rooschuz

Good prices for drinks and food. We'd normally avoid hard rocks in Europe because they are comparatively more expensive, but that isn't the case in the states.

Shawnda Wells

We went last week, wait time wasn't too bad, about 30 mins which gave us time to see the Chinese Theatre right next door. Our waiter was friendly but forgot to bring one of us our plate for about 20 mins, so others at our table were waiting and waiting and our food got cold in the meantime and lost its greatness. :( Probably wouldn't visit again because of this, the waiter didn't offer anything in return for the rudeness and inconvenience and didn't seem terribly sorry.

Jenny Miner

Good place I cannot wait for ours to open a casino one

Amanda Carullo

Best Experience on the last day of our trip!!

Tyler Barkmeier

I ate here last night, 5/25/19, with a friend and we both got extremely sick. We both ate the same thing, chicken strips, and both have the same symptoms. I would recommend never eating here.

Lie Rocio Wijaya

The food was not great. Onion rings, chicken nachos, steak fajitas: all flavorless. The veggies that come with the fajitas were drenched in soy sauce. The New York strip steak is served with a huge side of broccoli unless you upgrade to a pricey premium side. Skip this place altogether if you can, the place is difficult to get to and parking outside the garages is hard to find. If you are still keen though, no need to make a reservation as the place is mostly empty even on a Saturday.

Casper Gutierrez

Amazing, rockin as always, scrumptious sampler platter, delicious entrees, hard rock cafe rocks

April A

It was a great atmosphere but, i was disappointed with what I ordered. The 2 side dishes Mashed potatoes and the Broccoli were COLD, the salmon was perfect how can 1 thing be perfect and they ruin the meal with cold sides. Our waiter did bring me fresh hot side dishes but, I was just about done with the Salmon. It wasn't the waiters fault . I can't say I wont go back the next time we are in Hollyweird but, it won't be anytime soon that I do know!

Diane Lafrance

Lots of fun great service

Donna Fisher

We had the best waiter, sorry can't remember his name, but he told us he was Italian. All the staff was friendly.

Devi Scannell

Great food, love the iconic atmosphere.

eee h6x

Hard Rock Cafe from the San Francisco pier. The staff was great with us and we had a good evening. Thank you guys.

Morgan Weddle

Great place to eat and hang out. Our waitress was really great and friendly. The food was really good and the atmosphere is really cool. It was pretty empty because a dust storm came through. The waitress helped us feel welcome and not rushed while we waited the storm out. My only critique is that the restrooms needed attention.

Tiffani C

Food was good, customer service and drinks were okay.

Dawn Senensky

Twisted pasta was fabulous and the salmon was cooked to perfection.

Laura Cipielewski

Fun Hard Rock Cafe location on the Las Vegas strip. It is down near MGM. I went with a group of 10. Our server was great and the food waa very good. Of course the music was great. All the memorabilia was cool. If you're looking for a relatively inexpensive meal while you're in Las Vegas I recommend the Hard Rock Cafe.

Jessica Ross

Food and atmosphere was great but there are NO lower calorie options... Even the salads are like 1000 calories. I asked for veggies instead of fries and got half a head of broccoli steamed whole. Overall a great place but not if you're on a diet.

Cameron Deakin

Went above and beyond for my mothers 50th birthday. Awesome! Great food too

mumof3tck Rios

The Restaurant is amazing, it's a massive place but awesome too. Like any other Hard Rock the atmosphere is to die for, on the main street pretty convenient. The service was really good, friendly and familiar, the menu has a big selection of dishes even for the little ones, the smoothies were refreshing.

Mark Deschere

Classic Hard Rock. Good food, great service; only reasonably priced. Eaten at Hard Rock all over the world and always impressed with uniform high quality.

Danille McCann

Amazing experience at Hard Rock in Memphis, Tennessee. We were quickly seated and greeted by our waiter. We had our drinks on the table within 5 minutes and our food within 20 minutes of ordering. The food was amazing and one meal turned into 3 small meals since the portions were so large -- definitely worth every penny. The walls and atmosphere was your typical Hard Rock Cafe vibe, yet this location had a huge touch of Memphis to it. My family and I had a great time and cannot wait to visit again.

Kennyred

Had a great Fathers Day Dinner

Mary Philippsen

Great food and music.

Paulina Villasana

Verry nice place to eat, surrounded by legendary items and the waitress was extra cool and polite

Cassy Bug

The atmosphere is fun and the staff is friendly but I was waiting for my lemonade for a while.

Bradley Blois

Really disappointed. Food and drinks were mediocre at best, no flavour, dry , and cold. Appy's took forever and came out moments before entrees. Pick up your game SF Hard Rock Cafe that was sad.

Devin Fernandez

I don't recommend the hard rock for a large group over 5, the food is great when you actually get served with the rest of your family, half of us got served 20 minutes before the others,one family member didn't even get his food till we were paying the ticket. Its a nice atmosphere seening all the cool rock stuff just lacking servers and cook's

Sean O'Sullivan

At first I wasn't really sure about this place but after trying their food I was pleasantly surprised, their burgers are amazing cooked perfect and you got to try their milkshakes, delicious

Bianca Guevara

Amazing place to eat at!! First time here from Texas with four friends, we reserved seating online and were seated at our time! Staff was great , well attended and taken care of. The food was delicious. . Will make sure to come back when we visit again! Thank you Shane , Johan and the rest of the team!

stuart horner

When ever I'm down town on 16 the street I always stop in for a drink. Bartenders and great and good service provided!

Tina Webb

Great food. Loved the burgers. Cool stuff from movie stars, all through the place. Great view of the strip. You can eat out on the patio.

Charles Engers

Burger (1/2 pound) was excellent. A bit pricey at $16.

Chris Barr

The waitress was ok and food was on par but bar service was terrible for a Friday afternoon not even half full. My food got here before the drinks .

mike schnekenburger

Had a good time check out Timothy Leary's blotter acid by the bathroom upstairs

chris truppi

If i could give a zero i would. I know this review wont mean a hill of beans to them but it is what it is. If the food was average i wouldnt say anything. Its terrible. Chicken flatbread, burnt. Mac n cheese for 21.95, chicken cold n noddles undercooked. 3 hamburgers, all burnt. 3 orders of fries, they all tasted like they had been under a heat lamp for an hour. Fajitas were ok. Nachos.... just ok. Asked fof a craff beer and was directed to a place that in our servers words was not so corporate and had a good selection. He was right, there is a terrible selection here. To top it off our check was screwed up 3 times. My family is moving away from the corporate restaurant model for this very reason. Hi priced without the quality. They simply dont care. Mass produced food, nothing fresh, nobody cares. Glad to say ill br spending my dollars at local craft food and mom n pop restaurants.

Emily Petersen

Absolutely horrible! Corttney was the worst waitress we’ve ever had. We had been seated for 45 minutes before even getting a drink. The drinks came after our food came out. My order came out wrong and she argued with me about it before finally taking it to get it fixed. We asked for waters and never received them. Then, when everything was said and done, she charged us for an extra drink and side and expected us to pay for them! After again arguing with me she finally got her manager, but it was absolutely the worst dining experience!

Lenora Lalat

I love how personable the staff is. They really make you feel like a rockstar here!

ryan ashley

Beautiful place, amazing food. Bit pricey, but thats of course to be expected

Waldine Fox

We usually stop in for the great burgers! And great service from Shelley the bartender!! This place has me coming in at least twice a month! We prefer Shelley because she knows our drinks and knows us by first name. I love this place and I love the diversity and establishment!!!!

Beaux Schaffner

We were a little tight on time and it took shaking things up with the server to get on track. Manager took interest personally and helped get it together and made it work! I highly recommend Hard Rock Cafe! My Mom had the veggie burger - said it was the best veggie burger she had ever had. My burger was requested as medium and that is exactly right. GGGRRREEEAAAATTT!

Duygu Oztek

I waited almost 20 minutes for a menu. At the end I had to ask for service. The lady at the bar took care of me well.

Annasta Cat

Good food and customer service

jessica hess

Service was good, but the food was not great, especially the ribs were tough and very hard to really enjoy! Ended up tossing half of it or not able to eat because so tough...

Caroline von Haller

To bad there is not enough employees for all the guest! We waited 15 minutes with no attention so we left!

shannon deweber

A little more expensive but love the food.

Gabriele Caracausi

Nice to visit, if you want to buy the typical t-shirts.

Cynthia pitts

Buffalo sliders are excellent.

Davina Barnett-Doster

Great service, food, drinks & atmosphere. Hard Rock never disappoints! The manager came over to make sure everything was good. It was excellent!

Becca Brodin

Okay so the food is overpriced and tastes pretty terrible. however, the staff and environment is great which is why I gave four stars

Angela Farrell

Expensive and very long wait. Food was great and staff were attentive.

David Robbins

Friendly, helpful staff and located in the centre of hoĺlywood boulevard are it's good points, value is not bad either. The chefs need to learn about seasoning though as the food is bland but plentiful.

Li P

So it was our first trip to New Orleans...decided to go to Hard Rock Cafe for dinner but oh boy wrong decision..food didn’t even come out after 40 mins ..whatever came was in very small portion..had to ask multiple times for the kids milk.. came in after my kid finished his meal.. what a shame..and the bill came to around 100 bucks for drinks and appetizers..never going again. How can I go when I remember leaving hungry after 40mins and paying almost 100 bucks..nope not me!

Olena Kulish

So far the worst Hard Rock cafe location we have been to. Although the servers are pleasant and nice, the quality of food is surprisingly poor. Everything we ordered, from their signature burger, nachos or macaroni and cheese didn't taste good. The food was barely warm when served, the fries with the burger were soggy.

Jason Bobelu

Greatest place on earth. Professional service and very excellent service.. The entrees and prices are so worth it. Came out satisfied and full tummies

John Gates

good food and beer selection

Samuel Whiteheart

Sure it has a cool look but paying 20 bucks for a burger and not being able to hear anything really puts a damper on the mood. Not to mention the complete lack of good service. They obviously are aware that 80% of people who pass thorough won’t come back and they don’t seem to care...

James Barton

Had a party of 6. Seated almost immediately and waitress came by moments later. Two hamburgers in the group were undercooked. Service could've been a little faster, but the establishment was busy. All in all, i would eat here again if I wanted an establishment that I was familiar with

Russ Matthess

Sat at the bar in a Thursday afternoon, not busy at all, took far too long to get a drink order in, then the bartender never came back to take the food order I was planning on getting. Manager was consulted, and didn't seem to give two cents, offered to take my order but no apology, which left me with no appetite. Avoid this place that relies on a well known franchise name but offers poor service.

Anthony Wehner

Had a spectacular time at Hard Rock. Everybody was really great, a semi easy location for parking, and the best part....the food. Great experience and I would definitely go again! I highly recommend this Hard Rock Cafe.

Diamond Lewis

Cauliflower burger!! Doesn't look as good as it taste but it was so surprising. I loved it. The staff were all really knowledgeable about the menu and drinks. Of course the place always looks amazing, no matter which hard rock you attend you always get the theme, the shimmer. Very clean, np complaints

Brendi Wilkeson

The best thing about this place was definitely not the food. Our food was cold and our sampler platter was extremely overcooked. The manager was super nice about it tho. Won't be back for the food but maybe the memorabilia.

Dennis Sabol

THE WAITER WAS EXCEPTIONAL (BRIAN), THE MANAGER CHECKED-IN TO SEE ALL WAS WELL, AND THE CHECK-OUT STAFF WERE FUN AND VERY HELPFUL WITH ADDITIONAL PURCHASES.

Christina Illes

Food wasnt to order. Not good at all.

Amber S.

Not very busy when there are no events downtown, but if things are going on around the area, be prepared for a wait. No big deal- grab a drink at the bar and strike up a conversation with one of the awesome bartenders. Shelley will change your life with only her laughter. Burgers are on point, and that bruschetta... Oh Lord the bruschetta. Don't miss that one. Atmosphere- epic for any music lover. Music memorabilia is truly authentic, great variety of music played, and they very rarely will put sports on the tv. This is a different experience than a sports bar- and that's refreshing.

Faron Square

Meh. I didnt expect to be wowed by the food, but I didn't expect to hear Snoop Dog and Imagine Dragons at the Hard Rock either. Dont get me wrong, I like Snoop as much as the next guy, but if you pick a theme, stick with it or serve better food.

Jarod Allen

Helpful friendly staff... I purchased a hardrock brushed copper/gold zippo and a collared hardrock cafe shirt.

Shadow

You will not be disappointed eating at this place! Great customer service, great music and the food is awesome!

Paul Weinberg

We really enjoy this place. The food is pricey, but every time we've gone it's been a fun experience. We've never had bad service and we love the atmosphere. Would definitely recommend.

Brent Unger

I had the jumbalaya special at the NOLA Hard Rock on 27 Jul 19. Literally some of the best food I've ever tasted. It was absolutely incredible. I couldn't believe it. I was so enthralled that I wanted to personally go back and thank the cook. Seriously. I definitely will be back. Thank you for the amazing experience!

Charlene Snow

Wonderful food . Great atmosphere. Great customer service

Krister selvikvåg

Big restaurant with a stage, ha good hard rock cafe , but there are better hard rock cafe out there

Curtis Brown

It's Hard Rock. Food was good...not great. But everything that you want at a Hard Rock is there. I will say that the staff are all incredible and made it a great night out.

Karen O'Halloran

Once you've been to one Hard Rock Cafe you know exactly what to expect at other locations. It's a cool place if you like to check out rock'n'roll memorabilia whilst grabbing a quick meal.

Cynthia Arellano

The food was good. The service was horrible. I had heard so much about this place. First time here. What a disappointment

Ellis Hart

Service was, adequate?

Wayne Gilbart

Nice familiar spot on Bourbon Street to take a load off and enjoy all the memorabilia. Great music playing in the background too. Not too loud and very laid back atmosphere. Don't pay attention to the calories listed on each menu item or you might just end up ordering water! Service was great and the food came pretty fast. Definitely recommend giving it a try.

Nathanael Lucas

Watched solo guitarist performing, she was great. Atmosphere was fun, food was good. I enjoyed my time there, kids liked their kid meals. We will go back!

David Lee

Jad the ribs. A little dry, but good. Overall awesome atmosphere though!

Steve Hoover

Very bad tonight 2 hrs for food and food was cold. Bad service.

Heather .Heater

Always have to make a stop when we come across one, fun, loud atmosphere.

Cori Rempel

Amazing service! Madison was our server and she was great!! The manager, Shane was great aswell and made sure our experience was perfect!! We Will definitely be back!!

Gail George

Service was not great but food was good.

Arsonist

Medium rare cheeseburger is garbo, chips are below decent

michael denis

French tourists have come to the hard rock comics Vegas. the welcome is great with a very friendly staff. the burger with the salad caesars still delicious as well as the french fries. we recommend this place

john brady

Great atmosphere! Great local IPA!

David Fontaine

The souvenir shop was good, but I can't rate the dining room because after a long wait, we gave up and left.

411 Women Ride Tanya Gaborit

Our server was awesome! The food perfect!

Dylan Pullam

The food tasted pretty standard here. Nothing to write home about. I decided to order the Smokehouse combo and it wasn't quite as good as I expected considering the name. The ribs didn't fall off the bone and the fries/pulled pork were just okay. I have just heard many good things about Hard Rock Cafe over the years and it didn't fully live up to the hype. Beale Street sure is beautiful though!

EXPRECDJ

This is an essential restaurant on your visit to Hollywood and Los Angeles. Right in the heart of Hollywood with the pulsing beat of the area literally outside the front doors. Upon arrival and notification of our reservation, we were promptly seated a great table on a terrace with a great view of the entire restaurant. Our server was wonderful, the food was delicious, and the whole experience was awesome. Parking was easy to find in the parking garage. We will definitely be back. Highly recommended.

Mark Britton

I am only giving this place two stars because our waiter was pretty good. The restaurant was completely empty on a Sunday evening and I quickly realized why once our food arrived..... The food was very bland as if it wasn't seasoned with anything at all! If they start seasoning their food and keep it fresh, they would probably do much better.

William Jones

Hard Rock on Bourbon Street serves American dishes and a variety of bar choices. Attentive service, interesting Rock memorabilia, and merchandise in the Rock Shop complete the Hard Rock experience.

Kristin Smith

Great food, great service, great atmosphere. The location was perfect right off Bourbon Street. We could see all the madness from our seats.

Randall Schirra

Good foodm. Service was a little slow even for brunch when there was only a few tables. The collection is great.

Nikki Giacoletti

Went a few weeks ago with my friend and her two kids. Our appetizer came out after all our dinner plates. So they comped the appetizer. I thought i was paying almost 35 bucks for my meal to be perfect and for my appetizer to come out when it should. We also waited 20 mins at the front door to be seated. Id say eat some where cheaper you get the same service here.

Debbie Norris

Nice show. Food was decent

Trista Stewart

Very good food. Fast service and great location.

Nathan Saunders

Great atmosphere. Food was very good. I loved the memorabilia.

Shawn Robinson

Had reservations for 12 ladies however they claim we didn't. We had to crowd around the bar to eat dinner. Food was subpar. Bartenders were the only plus. They were very accommodating & great personalities.

Rhiannon K

We reserved a table from opentable at 7 p.m and we came in a bit early, so we asked if we could have seating early and they led us to a booth. As we were getting our food the manager came out and tha led us for reserving a table, and was being super polite and just great costumer appeal. Honestly he treated us like adults instead of the kids we look like.so 10/10 We got good hot food, and the bbq sauce tasted a bit too much like Wistershire sauce.

Justin Carhart

This wasn't a very "Hard Rocky" Hard Rocky. I've been to many throughout the world and this one was pretty much just a restaurant with musical stuff on the walls. All the others were more like an experience.

Amberlea Rose

If you are into the whole Hard Rock Cafe scene, it is probably worth it. Loud music, food is okay.

Ivy DeLoatch

Menu was limited and my salad was warm, just wasn't what I expexted from them. And not well staffed for an event like this

lil Mnstr99

The food was good as it was last time but the service today was poor. This time around I was seated at the bar.The server kept me waiting far too long with taking my order, getting me a side of ranch and bringing me the check. He did not check in on us once. I found myself waving him down because he just kept passing my table. On top of that a huge group of obnoxious college kids come to the bar table which is close to my table. There is about 12 of them and they are just standing all around my table chatting and shouting. Some were brushed up against me as well. I had a hard time understanding why they were not told anything when they were blocking off not only a walkway for me but other customers as well. Very disappointed with my visit today.

Delorse

Nice friendly place to sit down and talk. Listen to some good music and dance if u want to. The salads and bar b q wings is what I get and it taste good to me. Thanks

Valerie Curran

Atmosphere is great. The wait staff was courteous and efficient. Food was great, had the chicken club definitely a meal. Great place to go in the middle of downtown near other venues.

Melody Patterson

Great place, Atmosphere, Food, Drink , waitress and Bartender were excellent

Roger Toon

Not the best atmosphere for my taste. Food was typical for a Hard Rock, but I was never into Punk, which is what was on the videos. Not much memorabilia either.

Mandy Cremer

They didn't have the size I needed. Such a big and famous shop should have every size in stock..

Paul W

Very busey. Hard to get a table on busey days. Most days victim of its success. Not there fault

kafkaf mapira

Love this place! The staff is always friendly, and they're down to rock out with you!

Mz. Apache

Great food and service.

Mandi Winn

Good food. Great atmosphere. Awesome waiter!

Big Boy Swag

It had really good burgers and for a decent price

Brigitte Ford

This location features unique decor=an amazing chandelier...must see!

Glenda Maxey

I really didn't like this place the floor was so sticky and slippery I didn't eat. I really didn't like the food on the menu

Rob Aussie

Food and service were both good, although very crowded.

Rich Lockwood

Burger was great service not so much.

Linda Ross

Love this place. Fantastic service and the best food.

Christy Eller

Server was amazing

Becky Moore

What's not to love about Hard Rock,, I've been to them all over the world, this trip I got both my grandsons there 1st hard rock tshirts one of many I'm sure

Cam Simpson

Serves food late at night, waitress very helpful

annie carlin

Kendra and Kristen were awesome. Very attentive, smiling and we never had to look for our sever for drinks. Kristen was very knowledgeable and shared the history of Hard Rock from memory. I watched as she table touched and made her rounds. We will be back again!

Arla Wilson

My husband and I went to the Hard Rock in Anchorage, AK. It was disappointing. For two meals and one cup of coffee it cost over $50 and those were the cheaper meals. The serving size was extremely small and the fries really greasy. That will be my last time at a Hard Rock Cafe if that is standard.

Lisa Dees

From Monique to Sam and the crew everything was great the food never disappoints. The mgr even came by to laugh a sec with us while making his rounds. Loved it.

Scott

Great food. Great merchandise. You have to go to the Hard Rock Cafe whenever you’re in a city that has one. It’s a must. This one doesn’t disappoint.

Robert Mclean

When did they cheap out and butterfly their chicken and only serve half? No #30 of HRC garlic butter and no hot sauce on the bottom of the dish. This was the only bad meal I had in New Orleans. I have this dish all over the world as a go to comfort food. Disappointing. The host was awesome though.service was drop and go at lunchtime, heres your bill for your soupy meal. Managers response was nice but clearly just a response.

Alex Le Blancq

Really lovely place. Nice atmosphere. Nachos were nice and drinks were as expensive as youd expect in a place like that

Michael Padgett

Great live entertainment, great food, good service. The salmon was perfectly cooked.

Gwendlyn Heinle

Very friendly staff, if you have a birthday, they will get the whole restaurant to give you a shout out, delicious food, great souvenirs and memorabilia. Make a reservation thru Open Table to get a seat without having to wait.

lisia davalos

Long wait for food and service was just OK. Food is as expected. I've been to many Hard Rock Cafe's and this was the worst experience.

Jennifer Hemphill

Floor Staff was amazing! My burger was burned and my hot brownie desert had freeze burned ice cream no cherry, no chocolate sprinkles and no walnuts. Hard to flag someone down before my teenager ate a bunch and didn't care about it

Angie Cromer

Wonderful time! Food and service was excellent!

Lonzell Cross

Th drinks were okay, the atmosphere was cool and the food was decent.

Felicia Garza

Hard Rock was the best place of all my vacations so far. Servers/service, food, drinks, memorabilia all of the above were the best experience ever. Never disappointed when at where regardless of the location.

Rakshanda Visave

I love the service and ambience. The food was excellent apart from the legendary burger

hbomb2579 Thaman

VERY corporate feeling place to eat. VERY tourist friendly, if that's what you're looking for. Vegetarians/Vegans beware, their menu is carnivore centered, although flexible......

Luke Peel

Great food and a great happy hour deal. Great to have a few drinks to settle you into the Vegas madness

m mcal

This visit was just ok. They need to pick up the pace a bit. Everything from A to Z was slow today.

Dominica Hawkins

The best buffalo wings q

Ana Paola Cabral Basurto

The food is not good. They have a bad service even when the place is not packed.

Alberto Escutia

Excellent location. Cool environment. Cool service. Awesome food.

Keith Johnson

Service disappointing. Menu limited. Won't go there again.

Paula M

Great food. Amazing waitress, thanks for the Shinedown Kristen!

Matthew Noble

Great venue. Take my advice and call in a reservation. This place fills up very quick and you will be stuck waiting at the door.

Keegan Courtright

I don't usually go to chains, but this was the best experience at a chain we've ever had. The manager was great! He showed my fiance a hidden Courtney Love guitar and it made her day! Thank you! Food and drink was good too!

Ajay Raina

Service sucks. People at the table walking to the bar as they were not being served. We sat at the bar but the service was too slow there as well. Finally got the drinks we ordered but food never came and we had to leave without eating. Not going back there.. lots of good places around here that have way better service than this place. And these people don’t seem to care about the service and give lame excuses like they forgot to put the food order in the system.

Mario Robinson

I enjoyed how my server made me feel welcome as I was traveling alone. I had a salad and a burger. But this old fashioned apple pie though!!! I had it the next day for.brunch and realized half way through that it had walnuts in it which I never like on my food. After eating this I'm including more walnuts and pecans in my diet. I know they are healthy so thanks hard rock for getting my year off to a good start!!

Bryan Bankhead

Ok place to eat. The food was good and service was good, I just expected a little more out of Hard Rock Cafe

Andrew Scott

Just another chain front. Everything was good. The benefit of being able to get food b4 the NOLA French Quarter opens 4 dinner.

Mike Neat

Excellent food and service.

MO GONZA

One star....wish it could be 0 It was crowded when we came in, no big surprise, but we had a reservation and still had to wait a bit. While we waited the kiddos look at the menu and got excited over the crafted, specialty milk shakes. Fast forward to being seated. After coming back with our drinks our server started to take our order....The kids started to order shakes and we were told they didn't have any specialty shakes..only chocolate, strawberry and vanilla...it didn't make sense to me since the specialty shakes are that with candy or other items added...but ok no milkshakes. I'm a vegan and was excited to see the impossible burger on the menu..guess what? They dont have it...since the menu , in general , is NOT vegan friendly at all, I ordered French fries and a salad. My son ordered a steak and green beans...except they didn't have green beans...I was very frustrated, but we managed to put in our order....the final straw was when the server left my nephew noticed that there was a huge wad of wet chewing gum under the table that had gotten stuck to his knee and smeared all over his pants. I asked to speak to a manager and told him we wanted our order canceled, he was slightly apologetic, but not really. We paid for our drinks and went to Dave and Busters on the 3rd floor. Better menu, service, atmosphere and prices.

Eric Brinker

Great food, good price, cool memorabilia to look at during the short wait for your food

Tiffany Faniel

Food was good. Can't wait to try the gold burger.

David Snipes

The service was prompt and consistent.

Fly Girl

Bought a shirt for my daughter, horrible Quality..not what you expact from Hard Rock, the lady working there was unfriendly, I sent a complaint about the shirt quality to Hard Rock Cafe 4!!! weeks ago- no reply until today! Very Very disappointed!!! First picture shoes the same size shirt from Teneriffe, bought just 3 weeks before

chrismaxim@gmail.com Maxim

Most intimate place to see a show. Great view of Strip. Biggest regret is missing Chris Cornell a few years ago here. This is one of our favorite bands All that Remains. Great picture of Phil

Todd Mowen

Great Burger and fries on a gluten free bun!

Thomasine Townsend

The Phoenix location is a bit quieter than most but that improves as the downtown area becomes busier. I had company in from out of town so we made the trip down in between lunch & dinner. There was a ballgame starting at 5pm and we wanted to make sure we were out of there before the crowds hit.

cherie ito

Hard Rock Cafe is known for the busy nightlife, Hollywood attracts even a more different type of crowd. The host last Saturday could have been more helpful But I don't think he cared to tho. Our server was nice but seemed a little distracted. But on a tastier note, one of the best things on the menu is the slider burgers they're very tasty, compliments to the chef! Lots of band/music memorabilia makes a edgy atmosphere

Andrew Fox

Not bad but a bit played out as a restaurant theme. Not trying to be rude. Just trying to be accurate. More for the middle-aged and older crowd who like really old music. But, if that's your thing, you'll probably love it...ONCE! The food is decent but the atmosphere is far from anything cozy... Especially on the weekends. Food quality is pretty good, though. But don't be surprised if you're told "we're out of that" or "that food item is on back order" (like the Impossible Burger) or "that's an old menu, we don't serve that anymore". But, hey! There's a gift shop! Because... Who doesn't want to buy clothes from a restaurant?

Ruben Marquez

It's a must see location. If you have the opportunity to speak to papa smurf. You should. You will recognize him with no problem. He is informative and proud of his location.

Marie N.

Very good place. I loved it, I recommend it. It's very nice there

kristen klingbeil

Google says they close at 10pm but I called at 9:25pm for dessert and was replied with "they are closed". Unsatisfied.

gary dean

Nice atmosphere but they seem to be having some staffing issues right now.

Michael Allen

The food is good. Pricey, but good. The drinks are also delicious

Michael Gilliam

Service while not busy was terrible. Waited 30 minutes after seating to place a drink order. Terrible place. Will not be back

Josh Wells

After Universal, we all agreed on Hard Rock for dinner and did not regret it. We ate here, and it was very good. The service was great, and the food was as well. I ordered fajitas and they were outstanding. Ambiance was good of course too. Overall great place definitely recommend.

edgar andrade

Great food and atmosphere! Had a great breakfast with live music.

John Mcgee

Great service, food, Guinness.

Bob Lavelle

Typical Hard Rock Cafe. Loud musuc and conversations. Wait time for a table on a WEDNESDAY night at 6:30 was an hour. We went to Court of the Two Sisters instead....wait time was 30 minutes, but were seated in 5 minutes. Go figure.

Michael Kenny

Had a quick bite at the bar. Food was really quick.

Michael Barbee

Wonderful food perfect customer service good drinks kinda pricey but worth it

Stephanie Tabor

Hard Rock is always worth checking out. The food is always good, entertainment is always there. The atmosphere is one you cannot get anywhere else! They are busy at times but the wait is worth it, and the gift shop is a good place to browse through anytime!

Kathy McMullen

Strong drink... Some kind of Moscow Mule.. Yummy tho!!!

Andrea F

I came here for an event a few years ago in their private room in the back. There wasn't enough food for the entire group, which was kind of sad. The sound system was wonkey. But the decor is great. I came back for a gift for someone. While I won't ever make a special trip, this is close to Canal on Bourbon, and it is very clean.

Midnight Shadow

Gee, where do I start? The service was slow. I asked for ketchup for my fries three times and didn't get it until I was almost finished with my food. The sweet tea I ordered was not sweet at all. There was no sugar at the table, so the waitress brought me some sugar packets. It was raw cane sugar, which is thick and chunky and doesn't dissolve in cold tea. The other person in my party upgraded his fries to beer cheese fries. He was served regular fries and had to send it back. When he finally got the beer cheese fries, it was melted Velveeta cheese with bacon sprinkled on top. Overall, the service was slow and we weren't impressed with the food. This place used to be great. What happened?

Henry Robles

I love this place. I just can't wait until the Constitution outside is complete

Alan Scoggins

Food is okay for the convenience and wasn't too busy

Gary May

This is a great location on Bourbon St! The staff is friendly and fun....enjoyed the dining and drinks experience and the music was the best!

Tracie Glasoe

Really good food. Service sucked. We could never get our sever. Bang shrimp was good but sauce was only on a few of them. Rushed. We pay to be there for the experience, Take your time with the food please.

Jeff Witt

This is one of my favorite places to get a drink

Jay McDonald

Superb food served in an immaculate surroundings, super friendly staff, not a huge choice from the menu but quality food in a clean environment.

Colin Martin

Came here for a hypnotist show, enjoyed my time.

David Iannotti

Good Food. Live music, which is nice if you don't plan on talking. Had a nice mother's day present for each of the mother's. Good location for shopping and walking along 16th street.

Warwick Smith

I'm black. I had a VERY racist experience at this establishment. Throughout my time I insisted the staff pronounce my homeland name of "Klognck" with is done by making a powerful click with your tongue. They outright refused me, when I asked it if it was due to my race, they had the audacity to tell me I was white! Their bathrooms were also racist as the mirrors showed me myself as a white man. I've been pale all my life but I am black!!

Sammy moses

Food was great! And the staff were nice and kind.

Robert Stevenson

Good place. Fun

Ruzanna Pogosian

Food was good .Our server Elvis was amazing. Very very friendly and happy thank you so much ☺️.

Shuaib Winters

This Hard Rock location hosted brunch for my Family Reunion. There were 70 people in attendance! They knocked it out the park. The service was phenomenal, the food was spot on, and we had a private area all to ourselves! I highly recommend this location for your New Orleans events.

Karl Sheridan

I love to visit the hard rock Las Vegas great staff great food and of course I always leave and a T-shirt

Alexandr

Bad service, you can't choose a table, people around tired and unfriendly, not recommended

david shepard

What an incredible place. Got to ask for Igor, he is the best.

Paul Herrera

Very bad sevice not enough servers

Rachel G.T

We have 300 fans from all over the world expecting Hard Rock cafe to play Michael Jackson songs on the tenth anniversary of this death and they said no because of the documentary despite having his hat at the door. He is played elsewhere.

Shelly Morgan

The food was beyond terrible and the menu isnt even clear. It's quite a shame. They desperately need a chef who knows how to prepare food. Not only is the menu extremely limited, but the food is awful!

Ginny Miller

Our waiter was amazing, the atmosphere was welcoming, the food was yummy, and the music was great!

Shauna Mohart- Mills

Always a fun local spot to take out of state company. Food was good so was service. Can’t wait till more out of towners come to visit to show off our Hard Rock.

Tera L

Our waitress took really good care of us which is the only reason why this review isn't one star. If you book through Expedia for the acoustic menu reservation and priority seating, this is the menu you get. My husband was disappointed so we ended up wasting our pass and ordering from the regular menu. We didn't need priority seating anyway at 2pm on a Sunday, it wasn't very busy. My burger was greasy & my husbands pulled pork burger was very dry. The nachos (appetizer) however is huge and very delicious. It had picked onions to die for. I would probably return, if only for the nachos.

Michael Thomas

Fun drinks, really cool memorabilia! Staff not very friendly, make you feel like you're bothering them, but still cool place to check out!!!?

Shane Mecham

Decent burgers, fries were good. Exciting atmosphere. Drinks were good. Absolute Mule was tastey. Staff was quick and attentive even when busy.

Antonie Cuerrier

Great restaurant and nice bar area far inside. Food is always good and plates are warm and big. Well located at the famous Pier39 gates. It can be difficult to accommodate even small groups, should definitely book in advance. Some seats can get cold around the entrance. Staff is alright but this location is well managed.

Joseph Melanson

Excellent salads! Cool artifacts!

Bob V

Best gumbo I ever had! Great staff from the manager all the way down. Our waitress, Pamela was 1st rate a

Emelie Cornwell

May 18, 2019 we celebrated our daughter's graduation. We called ahead to let them know we would have a party of 11 at 6:00 coming. We arrived 20 minutes early and we were seated right away. It was 10 minutes before we were greeted and asked for our drink order. We informed the waitress we would have four seperate tickets, then identified who would be on each ticket. Our drinks and appetisers came out. Then it was another 15 minutes before we were asked for our order. Again we clarified who would be on each ticket. It took 10 more minutes to get drink refills. We waited for 40 to 45 minutes for our food. At one point I asked what was taking so long. No more refills were offered or given. I was told she would check on it, but she didn't come back. In the meantime, to other large parties came in and were served, paid and left. Our food finally came out. My fish was not cooked all the way, my husbands order was wrong, and still no refills. I went to get the manager. While she was polite and offered to remake the food and correct the mistake, we just did not have the time. She did not come back to the table either. To make matters worse, the tickets were wrung up wrong and two people ended up paying for things they did not order. My meal was taken off but my husbands was put on a different bill. The appitisers we ordered were split onto the other two bills, not ours. The whole thing was horrible. We will not recommend this place to anyone, and highly suggest people who go there make sure the food is cooked properly.

Mike Brad

Food at this Hard Rock is typical of many others within the chain. Each meal I had the food was pretty tasty and the servers were extremely friendly and helpful. The drink menu is pretty good and they have many beers to choose from. Typically, they have unique cocktails for you to choose from. There's practically no parking at the location so be prepared to walk a distance. The restaurant gets quite crowded during baseball games so get there early or be prepared to wait.

TrailRdrs Outdoor

Great location, semi- busy, friendly staff, slow on the refills.

J.F Warouw

Remember BB and Loius Amstrong. This is the place you can experience where the blues music origenal growth after you visit the graceland of Elvis Presly in Memphis.

안은영

Kind staff, nice mood, and good food!

Vicki Graf

Slow service and the food wasn't the best

Lynn T

We ate here last week. We all came from a Lacrosse tournament. And my crew and I were craving a tasty burger! We have ate here last year. So we came here again. We all had the “Legendary Burger”, oh boy it was good. I ordered my fries with no season or salt, which came out like that. Best place to get a burger. Love the rock n roll vibe & kick back atmosphere. We didn’t know where to park, we end up parking @Top Golf & made our way into the MGM casino and got here. I’m not too familiar with parking. But it was worth the walk.

Sandy Harker-Smith

Nice dinner in the area

Exodus Riley

1st time I ever did Paint Night and enjoyed the environment and company didn't have time for food. I was late and had to play catch up. But the Service....was great! I will definitely go back to try the food.

Freeman E Thompson JR

First Con and First time at Hard Rock! Absolutely amazing! Thank to the staff and thank you to the people that attended this amazing event!

Stephen Plott

It has been years since I have been to a Hard Rock Cafe. It had a fun atmosphere. The burger was actually pretty good. Bacon cheese burger. Service was great.

mcrchickenluvr

Great service. My server, I forgot her name sorry, was very courteous and professional. She knew the menu very well and was able to recommend stuff that we might like. I ordered the twisted mac-n-cheese with grilled chicken and it was very tasty.

Alexandra Rabjohns

I typically avoid chain restaurants however I had family visiting from out of town who wanted to check out the Hard Rock. I made a reservation online for 8:30 anticipating a Saturday night to be busy; surprisingly when we arrived the restaurant was almost completely empty which seemed odd. We were seated right away which was great, however our server was extremely slow, did not have knowledge of the menu and the bar took about 15mins to get our drinks (there were only 6 people sitting at the bar). About another 20 minutes pass and our server comes or to say “I’m sorry the kitchen made your food wrong, do you want to take the dish or have them remake it?”, the member of our party said to remake the dish to which the server asked again “really are you sure?” Said with a very disgusted tone so we had to reiterate that yes we wanted the correct dish made...the server walked back to the kitchen and brought out the other two dishes we had ordered, the strip steak and Mac cheese. The steak was burnt and nearly impossible to cut (was ordered medium rare), and the Mac was undercooked and had chunky fake cheese powder lobbed in. The third dish the buffalo sliders (that had been remade) finally came out and since the steak was so poor I decided to not eat the dish. The server again scoffed and said what’s wrong now? Do you need this remade too? So I stated that no I didn’t want a new one and for her to just take it away and would eat somewhere else. Additionally I went to use the restroom and there were approximately 8 servers hanging out upstairs complaining that it was going to be another slow night which doesn’t say much for the team culture. Two of the dishes were comped as a gesture however no manager visited the table and the overall experience was honestly what I expected - poor quality food, service, attitude, and environment.

Mark Smith

The service and the music was good, the food...not so good. I had the eggs Benedict for breakfast. The hollandaise sauce was excellent. The eggs we're cooked perfect. The ham and the muffins we're tough, chewy and rubbery. It came with a very small helping of fried potatoes. They were so tough and chewy, I could bearly eat them. Honestly they tasted like yesterday's. They couldn't possibly be fresh. I will not eat here again.

Zach Ford

This place was amazing. Our server, Lee, was very hospitable and was great with what to get in order to save that extra buck. The food was superb and even looked great! Would recommend if in the 16th Street Mall but looking for a good bite that's not cheap food.

Tiffany La Shae

Complete Rock 'n Roll experience! Memorabilia, great food, great music... definitely should stop in!

Randy Webb

The building looks great as expected. Some of the price are a bit expensive for Memphis but people from larger cites would think the prices are normal or possibly cheaper. Unfortunately, we had the "new" server. I ordered a draft beer. He said none of the draft was working so he brought a bottle. Later a person checking on our experience said only one draft out of all of them wasn't working. I asked for water with lemon. I got water no lemon. He brought the bill but didn't give us a pen to pay the bill. In other words, he wasn't trained enough to be on his own or this isn't the right job for him. Overall we enjoyed our visit, but training is crucial since this was our first visit since thet moved into the new build 4-6 years ago.

Carter Humphrey

Prior to the Segar concert we made a reservation at the Hard Rick Cafe. We arrived on t8ne and were promptly seated by a friendly hostess. Our server was soon at out table and took our drink order. Although the place was “packed” our server was attentive and engaging. Our entrees arrived in a reasonable time and were prepared as we anticipated. We sat at the outside area and that was OK as the weather was moderate. No major issues and the experience met our expectations.

Carol Wood

Excellent.Amazing so mutch history.spent six hours their.didnt get to see the hotel.so mutch to do.thoroughly enjoyed it.trip not to be missed.

Titan Smith

Great place. Decent prices. They make a good steak. Small portions for the sides tho. Kinda weird that they give you small amounts on the sides

Pollux 07

Good food and good service thank you..

Luba B

Tasty food, friendly service, good crowd.

Alyssa W

Great server and of course, memorabilia realized to the area was nice.

Dave Morrison

Good food fast

Sarah Magee

The food was delicious! The only reason I didnt give it 5 stars was the service. It was almost empty when we went to eat, yet our server didnt come take our order for 20 minutes. And never mind getting a refill! He was more concerned with chatting up a friend than us. When we were finished, it took forever to get our check as well!

Francisco -Altenio Diaz

Perfect place to eat and enjoy with friends..... Very good service

vrivera1010

Good service

Wendy Dunkerton

Great Food and service at the bar.

Mackenzie Marlow

It was expensive but it worth it for the food we got. It has a great view from the top

Mary Thompson

The food is decent but the service was excellent. Our waiter was Chuck Norris ...that's his real name and he was fantastic! The resturant is covered in memorabilia and a great deal of it is from Hard Rock bands like White Snake, Metalica, and other note worthy musicians. You can get up and wander while you wait on the food. The food is on the same level as most chain resturants....nothing mind altering good...nothing horrible. If you are bring a tourist, go here and embrace Hollywood.

Ashley Kristen

This was my first time visiting here and it was great! Our waitress was so sweet and nice. She was attentive and helped decide what to try off the menu. She also was helpful with picking drinks. The bartender made our drinks very well, and they were very good in flavor. Our food also tasted good. I will definitely be returning.

Glenn Nystel

Slow service, but nice and clean. Of course, it's pricey, but the food is good.

Shawn Hunter

Service so bad that I never even recieved my meal. There is only 1 photo of the food I ate, because that's the only food I received. I have no doubt that this place is capable of being a good restaurant. The menu looked ok, mostly burgers and drinks that force you to buy a commerative cup. We waited a few minutes, sat down and waited for a few minutes to meet our waitress. We were pretty excited as it looked like a good place for a solid burger and the wait was minimal for being in the heart of Hollywood. I was a little concerned after seeing the kitchen staff, they had an open kitchen that's viewable to the guests, was throwing food at each other and playing around in the kitchen. Once we ordered I was told they were changing kegs for the beer I ordered so I ended up waiting about 15 minutes for my beer. Once it came out, it was half foam. The waitress assured me they would come out and top it off, which seemed odd. Why serve that? Halfway through my beer, I had to ask about getting the rest of my beer so they whisked away my beer and it came back full. Ok, so it took 20 minutes for a beer, not a great start. We get our appetizer, which wasn't anything special, and they didn't give usnplates or anything with it, then I await our waitress to order another beer, hoping Id I order it early enough I can have it faster than last time. We have to flag her down because she won't look at us as she walks by our table and I'm finally able to order another drink. My drink comes and then our food arrives. First off, the kids meal is a sloppy slice of cheese pizza thrown on a plate from what looked like was across the room and 3 bite size chunks of pineapple in a stainless steel cup. My wife's burger looked ok, but mine was not what I ordered. I tried the side dish I ordered, Mac and cheese, and it was ice cold. I've never sent anything back in my life at a restaurant, but this was noticably old and room temperature. The food and drinks are delivered by random staff throughout so we don't get asked if everything looks alright, or if we need anything. It just gets dropped off. So, now I have the wrong food and I haven't seen my waitress in 15 minutes. I flag down what looked like the manager and asked him what was on the local burger, which is what i ordered, and he assures me that what I was given. I had to pull apart the burger to show that what he said was on it wasn't there. He realizes I'm right and he takes back the food apologizing. I'm told my burger is coming right out a few different times, but after another 15 minutes, my good is still nowhere to be found and my kid and wife have been done with their meal for a few minutes now. We've now been at the restaurant almost an hour and a half and decide to just cut our losses. I flag the manager down and let him know we just want to pay and leave. He apologizes a lot and takes care of everything except the beers I had. Another rmanager comes out and apologizes, which was nice, but we were ready to go so we decline anything they offer. Eventually, I'm given a free pint glass and we leave. The management crew did good at reacting to the problems, but the service we received might be the worst ever. My daughter loves her pizza, but my wife wasn't impressed with her food. Ever the appetizer wasn't anything special. All in all, the place has some serious work to do on basic customer care. I'm sure it was a newer waitress, as she seemed lost the entire time, but the experience was still really bad. There is no other way to put it. The management team reacted well, but by that point we were too frustrated to have anything fixed. We just wanted to leave. So I informed the manager how badly the service was by the waitress and we left. Like I said, I'm sure this place is capable of being a solid spot for dinner, but in this particular instance, it ruined our family day out. All bad.

Diego Lara

It’s definitely located in a great atmosphere. We sat outside on the rooftop. The server which attended us Saturday morning (Sept 29) was absolute trash. Two of my friends had hair in their food. We were missing cutlery and basic ingredients. Not worth your money.

Mr. B Unkown

Small, slow, ok food. If your a hard rock fan and you do all that, you might appreciate it more. Not terrible, but i can think of 100 better places in Anchorage to eat at.

kristina duraski

Hard Rock Cafe: Server was great Hosts did get us in when super busy on short notice on a Saturday night and they were pleasant and polite Drinks were great and on point, food good too I had bbq burger and fries which were seasoned and amazing and husband had pulled pork which was really good he said had apples and coleslaw which made it lighter

Donald Foreman

Very slow service. Long time to get food and even longer to get the correct bill. We had a party of 6 and everyone of us wished we had went elsewhere.

Tifffany Reilly

The food here is amazing! The chefs really know what they are doing. The employees are friendly and make it a real experience! Music is always playing and you never know what will play. Can get busy, but it's worth the wait!

Eddie Pincock

Great venue with a good atmosphere really good music and food Manni our server was really and attentive and made us feel welcome

Chaz Barnett

Food was amazing especially gold burger

Matthew Kitchin

Food was overpriced and it was SLOW! More details per request from owner. Family of 4 after Suns game on 3/21/19. Not too many people eating there. It seemed way under staffed even for the small crowd. It took a really long time for our order to be taken, and then a really, really, long time to get our food.

Gordon Newlands

Great hurricane and great staff

Thee Zee

Dawn was the best! The live music, food, great service! Next time I come to Vegas I’ll definitely be back!

Natasha Hugo

We didn't eat there, only walked through to the shop, but it had a great vibe and wonderful smells coming out of the kitchen.

Sarah Patterson

The food was awesome, definitely up to hard rock cafe quality and a good location despite it's smaller size. I had the twisted mac and cheese - a personal favourite - and my husband had the pulled pork and we both thought our food was to die for. Our waitress was great and I don't recall any one in my party having a complaint in that area. We also picked up a couple souvenirs that I'm quite fond of (they have some decent merchandise if that's something you may be interested in) and the people who worked in the little store were really helpful as well. I will definitely return the next time I come back for a vacation : )

Michel Null

Working there is absolutely great. Great management, awesome coworkers and the kitchen staff makes sure the food comes out impeccable. I never frequented this location but would have if I would have known the burgers are always juicy and the nachos are phenomenal. Now that I work there I can appreciate how amazing this establishment is. Not just for the ambiance, which is true to hard rock standards, because the food is truly worth it. If you are in the quarter stop by and try the local legendary burger, listen to some jams, and leave smiling. U won't be disappointed.

Yogesh Chaudhari

Not bad restaurant to eat if you’re in hurry.

Lori Peltier

Great service and the shrimp appetizer was the bomb

Aletta Roebuck

Had the best grilled chicken sandwich and mango pineapple drink!!! Service was great..sat at the bar...food steaming hot!

Wenda Taylor

Food was good. Waiter was attentive. Music too loud...had to shout at times to be heard.

Dorothy

Not what I expected. Went there for lunch waited about 30 more minutes for order to be taken and another 40 minutes for the food. Did not get to eat my food due to only 90 minutes for lunch. I can only guess that the food was good because I did not eat my sandwich until later that evening. We did however return a plate of food to the kitchen sue to the stake being bloody when it was requested to be cooked well done. Overall experience left a lot to be desired

Andreas Ritterbach

Nice table with view onto the strip, best nachos in town - Rest @HRC as it is! Nice stay with good music! (Outside table on the balcony direct to the strip available!)

Keith Reitz

Very slow and disorganized service. Forgot orders, had to ask multiple times for the same simple things like, a spoon, catsup, dressings and left one order out completely. Will never visit again. Just chain food selection. Visit one of the small restaurants down the street. Took over 30 min just to get a bill

Darcy Nightingale

Jordan was awesome!! Answers all of my questions concerning the memorabilia within the building!! Great staff here!

J Hosick

We had a very friendly and awesome waitress. The food also went beyond my expectation as well. I was expecting typical tourist trap bar food, let my hamburger was excellent!

Nick Garner

This is a great location for a Hard Rock Cafe amongst the other Hollywood tourist attractions. A must stop for Hard Rock Csfe memorabilia collectors.

Kendra Hazel

Our server was awesome (Good luck in Vegas Heather!!!

Steven Underwood

The food was awesome. And the service first rate.

Joan Shillings

Excellent food, Excellent service!

Chad Nesteby

I was here for a concert / silent auction / fundraiser. It was a nice venue. Very classy, great staff. Highly recommended.

Guy Hannaford

ID for a 25 year old is a passport only and a driving licence is not accepted!!

Kris D

Food was great, atmosphere was great and service was great!!! Loved it and love my Hurricane glass for $15.99!!!

Marilee Davieau

Food is good, decor and ambience are fun.

Frankie Henley

Slowest service I ever had

Bret Christian

my wife and kids Andi went down to the rest on pride Sunday it wasnt packed but busy .the food was terrible . buth salads where warm and the chicken was cold .never will go back .Bret Christian

Keshawn Coker

Love this place bc my place of employment. Started with the company back in 2017 in Atlanta Hard Rock then Moved to Cali n transfer to Unverivsal Hollywood now working the Cafe on Hollywood Blvd..

Candy Long

Great place to eat. Try to eat at a Hard Rock in every city I can.

Kezia Shugrue

Everything about this place lives up to the hype, except for the food. The menu is trendy, but the dishes we tried really didn't impress. Also, they got some of their music trivia wrong, which in my book is really unforgivable. The shop is great, though, and we got some awesome Xmas gifts.

Joseph Tolar

Had to send a drink back. Food was slow but did taste good. Definitely room for improvement.

Susan Bode

Fun place .. Great drinks!!!

Sachiko Brandl

Had a great time at the talent competion they held here.

Michele Del Valle

It was ok service was good food not that great.

Scott Shaver

Been to a lot of Hard Rock Cafes... used to be the pig sandwich that would have "local flavor" now its a burger called Legendary... except Anchorage no longer has a "local legendary" burger... would have gone elsewhere had i known...

Floyd Kaiser

Horrible service, I ordered a NY strip steak, my wife ordered shrimp fajitas. Got a drink and waited on are food. Are drinks were gone, and we waited and waited. Finally our food came, we had no silverware. Took 10 minutes to get silverware. Ordered my steak medium, got it well done. Refused to eat it, my wife's meal came with only half of what she was supposed to get. We got up, saw the manager. He said he would buy our dinner and re do it. We left and ate down the street

Benin Badyal

I didn't exactly get what the theme was, but there was so much memorabilia my head was spinning. I loved the music quotes and the wait staff was friendly. I had the legendary burger which was great as well. If I had more time to explore I would have gone to the dining room with a bunch of signed guitars.

Tim Hufford

Attended an event upstairs for an evening. The little buffet was pretty good variety, and a the upstairs is a great place to have your small functions or get togethers at

Justin Grasseschi

Babs never came! We were seated but never got a drink order or a hello from her. Has she been found since then? It was 9-6-19 around 7pm

Dorothy Massey

Service & staff are phenomenal!! Food was great too! Thank you for the awesome experience!!!!

Nick Droog

We (my wife and her parents) went to celebrate my wife's birthday. We were greeted downstairs right away and were told that there would be someone waiting for us upstairs. When we got upstairs there was nobody there except a few diners. We waited a bit, then decided to set ourselves. I walked around to try and find some of the waitstaff. The only person I found was the busboy who in turn alerted a waitress. She then waited on the table next to us (being very rude to them) and totally ignored us. We sat there for 20 minutes and decided to leave. I've been to Hard Rock Cafes all over the world from Amsterdam to Tokyo and this was by far the worst experience I've ever had in any restaurant period.

Erick Gomez

Best service I got while in Vegas. Great music, amazingly good food, super friendly staff. Even a manager just passed by and started a conversation with us only to end up setting up some of our favorite music in the queue.

Jesse Perez`

Excellent. Great food. Great prices

Anthony cutrono

Local Legendary Burger was amazing

Simon Bannon

The atmosphere is great, the prices are reasonable, especially considering it's Vegas. I had the bacon BBQ burger which was great, my wife had the steak salad. The only complaint I can make is that the vinigarette seemed to be just refined garlic. Thankfully we ordered it on the side or it may have spoiled the salad.

Nicole Esptine

Me and my friends got a chance to visit the Hard Rock Cafe in New Orleans and I must say it was a way better experience then the others we visited across the country.... Food was great and service was incredible...... The Young lady Naishl that works in the Rock Shop was amazing and very helpful in picking out items for us with her cute little southern accent thanks chic

sam morgan

Great place and great food. This made #30 hard rock visit for us. Victor and Brian took great care of us

Munish Prabhakar

What a great ambience and very smiling and hospitable staff to select the kind of food to enjoy. Fast service excellent food and drinks. Portions are very big and of not ordered carefully, lits of wastage ocuurs, which we noticed on all the tables around us. Best for great food drinks and ambience.

C Blum

Fries were all wayyyyyy over cooked. Over $100 for three adults and one kid also waited over 30min for our purchased glassware

Victoria Russell

The staff has great energy with each other. Great location and decoration!

cherie ito

Hard Rock Cafe is known for the busy nightlife, Hollywood attracts even a more different type of crowd. The host last Saturday could have been more helpful But I don't think he cared to tho. Our server was nice but seemed a little distracted. But on a tastier note, one of the best things on the menu is the slider burgers they're very tasty, compliments to the chef! Lots of band/music memorabilia makes a edgy atmosphere

Aditya Singh

Ambience was good. Food was decent

Erin Hemms

AMAZING. Really good service and delicious, great quality food. The manager was also very friendly and came over to welcome us as we arrived. Would definitely recommend!

Samy Vernet

This place is always a treat. Great atmosphere. Better food. Hard Rock, to me, is notorious for their burgers. Lots of interesting recipes to choose from. It's a very, 80s/90s vibe, but there are a few new artist in the mix as well. One of the most enjoyable restaurants outside of it's cuisine. A must see in any city!

E Sullivan

Baby back ribs were very good. Literally fell off the bone. I had to use a fork. Service was excellent.

redwall1501

Great service and atmosphere. The local burger was good.

Alan Bradshaw

It's a hard rock... staff was great though. We had the sweetest waitress with a southern accent! -Jessica! Thanks Jessica!!

Albert Ravel III

Typical Hard Rock atmosphere!

Mitch Wilt

Awesome!! Great food!! And you can meet people from all over the world here!! I walk here from my condo in 2 minutes!! Great staff

Cheryl Elam

Great atmosphere and run of the mill food for the money. Server was good and friendly

yorgen flexman

The food here is the best! The drinks are presented beautifully.

Anthony Zabala

Burgers were undercooked and overpriced. Service was mediocre.

Mike Badovinatz

Good overpriced food, our waitress was odd and awkward, only played rap music which was also weird. Never have to wait when we come.

Pedro Rodriguez

Of all the hard rock we been too this one has been the worst. Food was cold n beer for ever

Yacob Alsulaiti

Service and Location are both Excellent

Kelly Schulte

Waiter was great but the food took way too long. We had 4 orders of ceasar salad, Mac n cheese and 1 burger and it took almost 30 mins for the food. Their menu is very limited and they didn't even have a lunch menu during lunch.

Michael Wilson

As one might expect, it's very busy and crowded. Food was good and it was nice to order a drink and choose to buy the glass. I wouldn't say it's a must see, but rather, if you're there, it's a decent option.

deborah reid

Stopped by the gift shop and the sales girl was so much fun they're lucky to have such a great person in that area

Darinka Robles

I loved my golden Hamburguer! Amazing place!

Daniel Wade

Super food and drinks from a great team at Hard Rock in San Francisco. Shop staff were awesome as well.

Aaron Haynes

Had the place to ourselves in the morning. Great friendly staff, good quality and nice sized meals. Live music was a bonus.

Oscar Mendez

Good food and beverages. Awesome decor. However our waiter Carissa gets a 1 star. Was not the most pleasant service.

Adalhi Montes

It was my first time here and our waiters name was Vlad He totally suggested great menu options! And gave us a free ice cream! Totally coming back here again superb custumer service! (:

Tarresse Jones

The food was excellent but the waitress was pushy. I ordered a mango drink and saw on the menu that you could buy a specialty glass. I asked the waitress the price and she pointed to the price of the menu. Then I told her cute glass but no thank you. She brought my drink in the specialty glass anyway. I told her I was not purchasing one and she just smiled. Then when she brought the ticket she charges me for the glass. After I told her I wasn't paying for it she got an attitude and took it off the bill. I still left her a tip because she did do her job well and I respect her hard work. I don't respect her trying to charge me for a glass I did not want. The restaurant was clean and the environment was amazing. I do recommend this place to anyone visiting or living in Memphis but watch your bill.

Chad Smith

Fun expressions and staff treat you well! They had good knowledge about the beer and the menu. The lighting and cleanliness was solid and lots of smiles throughout!! Good times

Mr Kayotik

Very good food and service

Phil B

Atmosphere was great, food was good. Server was great "but " $22 for a burger and fries with an ice tea. Crazy! The atomic burger was no better than your local $10 burger. I won't be back.

Jackie Summers

The staff are very friendly and welcoming. A great place to shop and eat.

Winfred Brown

Good food and environment, but way too expensive.

Ekhym Wethered

Stopped in with my roommate on his first visit to Las Vegas. This is an iconic place on the south Las Vegas Strip with views of the Park MGM and New York New York. Lauren was an amazing server. She's knowledgeable about the menu, made great suggestions on drinks, and didn't miss a beat on the service. She made a good meal great just with her smile and style. I had to make a point to speak with Kimberly, the assistant GM to share why we really were so happy with the food and the service. The Legendary Burger was exactly that and my grilled chicken sandwich hit the spot. Neither the kitchen nor Lauren had a problem with a couple of custom substitutions on my sandwich. The Purple Haze cocktail was a bit sweet for my taste, but we both loved the Southern Rock.

Kevin Dowd

Fantastic food, great location and great customer service!

Annie Ryan

It was good. Got a huge free dessert because food was running late. Good food

Vacations By Mercy

Great atmosphere service and food!!! Must ask for Jules as your server she is awesome!!!! Best server I've had in a long time! Great for kids and families. highly recommend the Nachos as a starter... Delicious!!

Tosca De Wit

Very friendly staff. My fajitas were delicious

Rachel Jenke

Great place to stop in and beat the Arizona heat. Food was good, staff was friendly. Drinks could've been a bit stronger for the price but weren't bad.

marc pellerin

Great place to have drinks and a good food. That place is well maintained and also big enough to contain a lot of people. Right on the walk of fame strip. To park you'll have to get to the mall into the underground parking, no choice. I fund few interesting guitar there to.. enjoy your trip and relax

Phillip Coonce

They took good care of us there. Than km you for making our night wonderful

Michael Messer

Food was good hospitality was good our server Hannah was amazing, kind ,and sweet but i must add very very pretty as well.

Garett Merk

I've always made it a point to eat at the Hard Rock Cafe when I visit a new city. This one had a nice atmosphere, but like many others recently the food quality is lacking. The french fries were hard and the cold slaw was under dressed. Our waitress had to be flagged down every time we needed anything because she was always checking on her big table, neglecting ours.

Mary Keller

Saw Mr Whitekeys AGAIN. Great as always. So busy. Wait staff working hard but falling behind.

Nesee Karen

For the comedy show: seating ran out pretty quickly and setvice was kind of slow, but the bartender apologized so I appreciated that. I could tell he was busy and tryna keep up. I can't wait for the next comedy show

Laura Delaney

Service was great and food was good. This was definitely a better experience since the last time I was here a couple of years ago

Carina Christiansen

Super easy to reserve a table. Great Hard Rock Cafe experience and service! Will come again next time in San Francisco.

mona packer

Food okay. Service great.

Roger Mozina

I love this place. Every Vegas visit I stop and eat here. Staff is friendly, food is always great, and of course Vegas stuff to look at on the walls. Indoor and outdoor seating. Plus a nice wrap around bar!

Linda Ptuyac

Fun atmosphere. Sat at the bar for drinks, they were tasty! Bartender was personable & fun!

T Loving

Ordered southwest spring rolls & fries. Fries were very good. Southwest spring rolls have pretty good flavor. They're a little one note but they were spicy, which was what I was looking for. The big issues were the spring rolls were not cooked all the way through so the inside of the wonton was doughy. Also they serve the spring rolls on a bed of lettuce so several got mushy on the bottom. Staff was pretty friendly. Not necessarily the speediest bunch. Not great. Not bad.

jr Carson

Great food, wonderful atmosphere, service is lacking at times but over all not bad.

Michele Hodges

Enjoyed our Food. But, Server went missing on several occasions.

Bernadette Brown

My most recent complaint is we were seat for lunch and no one had some to talk or get our drink order for 15 minutes. A waitress walked by slammed 1 water at the the end of our table eventhough there were 2 of us and talked away. We thought maybe she's be back with another and waited a few more minutes. Nothing. We got up and left.

Christopher Rhoads

Nice location. Food was good.

Michael Atherton

Good food. Good memorabilia

Karen Thomas

Over rated... service was slow an food was mediocre.

Phillip Nichelson

Great cheeseburger, fries, and a Guiness. Good decor.

chris cabibi

It was nice. Definitely compared to the one in Atlanta

D L

It was good. Food came quick

Kanda Fernelius

Loved this place! I ordered the French toast and it was wonderful. Friendly helpful employees. Loved the memorabilia!

Jamie Ellis

I've been to Hard Rock locations all over the world - coast to coast in the USA, several countries in Europe, etc. I'm a fan of the brand. Consistently good food, service & a fun atmosphere surrounded by some great rock & roll memories. The Phoenix location was no exception. On my first visit to any Hard Rock location, I tend to stick with one of two dishes. This time, it was the Twisted Mac, Chicken & Cheese. I was surprised by how spicy it was compared to how I've had it at other locations, but it was still great. Of course there's a store, so stop by after you eat & take a look at the t-shirts, drum sticks, pins & other souvenirs. Lots to choose from!

Kevin Tittsworth

Would be 5 stars if they had better bourbon.

Kicking Saturday

I love hard rock cafe.

Pilar Vidal

Delicious food, good drinks, great live music! Great service!

Regina DiMayo

The Cowboy steak was so much more than I expected! Meaning more awesome than I anticipated. The veggies had obviously been cooked a while before serving and with such a high volume restaurant on the Las Vegas Strip, I totally understand, but fresh broccoli and mashed potatoes should kind of taste fresh. However BRAVO on ambiance, staff, amazing steaks and drinks! 5 stars.

Michael Barker

Fun in every city! The one in New Orleans has some great local cocktails and a drum set to post with pictures

Really Stupid People

Great food. They are very nice to everyone. Had alot of decorations

Michael J

Day after S & M 2 . Everyone seemed to be at Metallica the night before . Lots of great people .

Kristi McFadden

Not the best service. Food was ok. Seating was an issue and some tables were too close together causing chairs to hit and leaving little space to maneuver. But, it's a Hard Rock so there were redeeming qualities

Brad Thibault

Great burgers, cold beer on Bourbon Street.

Michael Muncie

Always love this place.

Raelyn Hulquist

We were here earlier in the month. The bar service was great, however the food service was terrible. Apparently they were short handed and it definitely showed. Good drinks though

Kat Kat

Friendly staff. Great atmosphere, but limited memorabilia

Paul Grant

The service was amazing and the food was good as expected.

Cale Anderson

Overrated, good location though.

Dee Matlock

Ita amazing how Hard Rock infiltrates the culture of the city and infuses into their atmosphere and menus. Thoroughly pleased with the French Quarter location in New Orleans.

H M

Loved the memorabilia. Fun place to get a drink and chill with staff. Very friendly service. Left with merchandise of course.

Lorraine Booth

Fab atmosphere didn't try the food but it looked really nice from what I could see we just had drinks. Expected more rock memorabilia to be on display. Shop to buy Hard Rock Cafe merchandise lots of choice

Tracy L. Morgan

First of all the positive- thanks for being open after the Saints game! We passed several restaurants that were closing as everyone walked by. By the time we left, the restaurant had a good crowd. Our food was good and our service was great! 3 stars for this visit is for the man next to us. He came in after us and was seated with a menu ( restaurant was not crowded at the time) NOT one wait staff person talked to him!! Nobody came and took his drink order, he had to ask a hostess for service and still patiently waited several minutes for his iced tea and late for his food. So not only did EVERY employee walk by him but there was a man with ear piece standing in the back ( a manager perhaps) watching this and doing nothing!!! Later this manager did come up to a table beside us to address a food issue and never spoke to the ignored man. The man was very patient and kind, I just hate he had such a long, unnecessary wait! Come on people, this is New Orleans- people expect better!

Aaron Gleeson

Such a shame. Food was fantastic, service was overall attentive & live music was good. We we’re however conned by Hard Rock Cafe’s & the waiters deception regarding Cocktail glasses. We we’re effectively charged double the cost to purchase the glasses in which the liquid was served in, not apparent until the bill was served. This tactic I can only assume is used to gain further bucks from tourists. I have therefore knocked off multiple stars & unfortunately we could not leave a tip on this occasion, deception has no place in any business.

David O'Brien

Mr. Whitekeys' Whale Fat Follies is a fabulous show!

Michelle Carter

Hard rock , Denvor was in one of the bast places downtown. Good food,s

Mike Heitzman

I had the worst Burger in my life, it was so sloppy and nasty I could barely eat half of it. And the service was horrendous. It is way overpriced when you can get the same service and food at a Denny's or Waffle House.

Alice Sonned

Hard Rock has always been a staple when we go on vacation! I always enjoy the different displays.

Charlie Cendejas

Employee went to the bathroom and did not wash his hands. Kind of killed the experience for me.

Latryce Wilson

One star because you had to rate something in order to write a review this place sucked... the wait time was no problem our waiter was just ok. The main issue for me was the food i order was a primary cold dish but I was serve it last after the others I was having dinner with was well into there dishes I had to wait longer than neccesary.. Hard Rock I give you No stars you need to relocate off Hollywood Blvd.

Kim R

Excellent southwest spring rolls. Loved the sauce. Veggie burger also very good, tasted like hamburger meat. Service excellent.

M 2tal

reliably decent food. Thru pay the calories on the dishes which discourages me from getting the more decadent dishes. My teensgers always want Hard Rock when we travel.

Мария Сарапульцева

Typical Hard Rock Cafe - overcrowded, loud, but very atmospheric. Be prepare to wait until be seated.

W. Paul Borkowski

Hollywood Hard Rock Cafe is very, very good, trendy and great food. One never knows who is also dining there. Agent calls really do take place and I witnessed one!

Steffani Peters

We had something special to celebrate and this is where my son decided he wanted to go. I was very impressed with not only the decor on the walls and ceiling but the atmosphere of the whole place. The staff was friendly and attentive and the food was awesome!

Ender Knight

Not my favorite but it was alright for me. If you try it you'll most likely have a better time than I did.

Kjersti Einan

Great service, cool location, very nice food! I had the California cobb chicken salad!

Elizabeth Herrera

I had a great burger and fries

Linda Perdue

Got there saw several open tables. Said it would be 20 minutes wait. So we finally left and went to wideouts. Great place no unnecessary wait.

Allison Arrigoni

Great service, good food, nice rock shop and awesome memorabilia. Everything you want in a Hard Rock!

Dorothy Marie

Awesome food. Best staff in the world

Mary Ford

It was great good food the staff is remarkable and we just had a wonderful time celebrating my granddaughters birthday, just a great place!

Deborah West

The bar tender Nicole was awesome. I had a great time. Thanks Nicole

Kimmie Robinson

Visited Hard Rock last Sunday. We were greeted with friendly staff. Restaurant looked clean and organized. Waiter went above and beyond to accommodate our teenagers questions regarding the memorabilia. Food was delicious and looked amazing. I can’t say enough about the friendliness of the staff. They checked on us frequently and kept our drinks filled. They had a lot of cool memorabilia and great music on the big screen. Thanks Hard Rock, Because of you we may come back to Memphis for a future get a way.

Jeff Z

Stopped in last night before a movie, and every single beer I wanted was out. Not just one or two, but most of them. Notwithstanding that, the service was good and food was good, just the lack of beer was an issue.

Joel B

Ridiculously slow bartender. Waited 10 minutes for a simple acknowledgement and still didn't get to place an order. We left.

Kimmy Arnold

Awesome service! Sat at the bar to eat service AMAZING!!

Niels Willumsen

Atmosphere/decor not as good as other HR locations. Kitchen missed one meal out of 7. But they did compensate for the mistanke. Fajita meatplate did not arrive sizzling hot as usual

Athena Williams

Great service, great atmosphere, great food!

phoenix Cardwell

Had a blast. Best burger ever. If I were to do it again I would ditch the teens they don't apperciate that genre.

Curtis Hubner

Great atmosphere in a really cool part of town. The food and srinks were just good. Not great. Not bad. Just good.

Pat Kuzniar

Food is ok. Little pricey. Apple cobbler dessert is awesome!!!

Doug DeAmba

The atmosphere was nice. The staff is friendly and efficient. But the food is quite pricey and just barely mediocre. The pulled pork sandwich had almost no flavor at all. It wasn't bad per say, just not good. The wife's Guinness burger was better but not cooked consistently, do by the middle she was pretty done with it. It's not a bad experience if you like music and want to visit for that reason but don't go expecting anything more impressive than Tilted Kilt or other themed dining experiences.

Ashton Hettich

The atmosphere is great and the food is good, but they need to do more to make us feel like we are customers, as the service was pretty slow.

Jemma Lee

Shoutout to Nelly & Lauren! Absolutely unreal service and the personalities of the servers make them not only incredible people but they are fantastic at their jobs. we feel like rockstars when we eat here! We will always always come back! Food is also killer.

Kendra Kelley

Great time after the Red Sox game! The tropical margarita is delish!!!

J. K.

Absolutely gorgeous. I had a short visit here in June 2K18. Very nice atmosphere and also nice people. Special greets go out to Ian and his great beard.

John Miles

Service was somewhat slow. Food was served warm but wasn't outstanding. BBQ ribs & pulled pork combo could use more sauce. Burger and fries were good. Nice atmosphere.

Phat Girl

I have wanted to go to a Hard Rock Cafe since I was a child. I was not disappointed. The memorabilia is scattered throughout. The food & service were on point. Everything was cooked very well. Gordon Ramsay would be happy. Their staff is great. Their mission is amazing! A+++ Worth the money!

Randy Kelly

Waitress was very personable and informative! Great atmosphere and the best gumbo in town!!

Lola Marcus

I love their apple cobbler! Never tasted this food before and it tastes really really good and I keep on coming back to this restaurant because of that. You all lots should give it a try when you get into this restaurant and I assure you will love it too. The place is located in a very spacious place that makes you feel so relax.

Tamara Thomas

The food was great and seating was fast.

Jake Bale

Had an amazing dinner! Rib streak was super tender and tasty! Excellent service too. A callout to Cammie from the Hard Rock Honolulu for hooking us up.

tabatha zimmermann

Great staff. A chain restaurant that consistently tastes good.

Ohad Zafrani

Great place yeasty food

Kim Richards

Prior to the Segar concert we made a reservation at the Hard Rick Cafe. We arrived on t8ne and were promptly seated by a friendly hostess. Our server was soon at out table and took our drink order. Although the place was “packed” our server was attentive and engaging. Our entrees arrived in a reasonable time and were prepared as we anticipated. We sat at the outside area and that was OK as the weather was moderate. No major issues and the experience met our expectations.

Dustin Gaylor

Very good food and drinks. Our server/bartender was very nice and accommodating!

Art Lyons

The steak was rockin'

Sheila Allison

Loved the food and environment plus met some really cool people!

Kevin Delvalle

We have visited over 70 Hard Rocks around the world and for service this was absolutely the best and all due to Derek our server. He was friendly, attentive, informative and gave us great tips for visiting the area and things to do whilst in Phoenix for a few days. Genuinely the best server and a credit to the HRC team. Our cocktails were lovely and the wings and ribs amazing, couldnt fault them at all. Thanks for a rocking visit!

Marlon Perry

My family and I came to Memphis this past weekend to tour the city. After our tour bike ride on Saturday July 27, we all decided to stop at the Hard Rock Café on Beale Street. When we got there, they seated us in a pretty good amount of time for a group of 10 people. We were seated upstairs that night. Our waiter was very nice and the majority of our table ordered burgers that included bacon (I would say 8 out of 10 people). When we finally got our food, not one single burger have bacon on it, which is very odd considering the fact that most of the orders were BBQ Bacon Cheeseburgers. I told our waiter and asked for the manager and explained to him what happened. He apologized and offer to bring us out bacon for the burgers. We agreed. 30 mins or so passed before we got the bacon, at this time our food has gotten cold and some of us just started eating the burgers without the bacon. The bacon was soggy when it did come out and we have been here sitting for a while now (about 2 hrs). At this point we are upset and tired and ready to go because we had other plans that night. We asked for our checks to pay and gone finish our night in the city. When they brought the checks out they were wrong so they took them back to correct them. Now, we are waiting, and waiting, and waiting. Over 45 minutes went by like they just forgot about us up there, all the other people were gone except us. We went and found someone and told them we had to go, because this is ridiculous. They finally got us our checks, I really didn’t care how much they were or if they were still wrong at this point because we were waiting so long and end up missing one of our event that we paid in advance for because we spent over 3 hrs here, and the majority of that time was waiting and get messed up food. This is not how you run a business in a tourist city, or anywhere for that manner. My family and I were very dissatisfied and I will NEVER go back there again.

Arica Cornejo

Been to many hardrocks.. unfortunately they were out of the impossible burger..chipotle flat bread was good but a little too much seasoning.. my daughter ordered chicken tenders and the breading flavor wasn't the best and tenders were hard.. waitress was great!!!!

Lílian Campos

I went there with my friends. 5 plates we ordered, 4 were tasteless and the steaks overcooked. Waiter was considerate but the manager was rude and sarcastic. I do not recommend it to anyone.

Gordon Diem

The only place in Las Vegas that was truly friendly. Great waiter, JoJo. Beet salad was excellent. Hand made cherry coke was outstanding. Pulled pork was excellent, but six hours later it proved to be too rich for my stomach.

Mike Sax

Delicious food and cold beer! Matt the bartender was friendly and professional.

Kenneth Dunn

In wheelchair and was seated quickly. Service and food wonderful.

Baby Nyang

They had a special where we received a free dessert for filling out a survey. Service was fast and excellent. My sandwich was good. Prices were on the higher side, but worth it.

Tolease Princesmom

The food was okay. But there is not a huge selection but its good for a quik meal on the boardwalk.

sky johnson

Still live our Hard Rock in Vegas best but Anchorage location was lively.

Richard Bell

Had a great time. The food was great. BBQ ribs were AMAZING!!! Our waiter, Javi, was awesome. Great sense of humor and above and beyond for service. Management was great. Came to check on us, we talked for a while. Cant wait to go back and taste the managers home brew. Thank you all so much for making the trip and day amazing!!!!

Deisy Ramirez-Michel

Quick to be seated. Everyone was friendly from the hostess to the waitress to the server. We even browsed the gift store and got a collectible pin. The food was good we ordered the duo fajitas and nachos. The strawberry basil lemonade was sooo good. Great time here.

Dar Lawrence

I am revising my review from a 1 to a 4. A couple weeks ago I was listening to a video with my eyes closed while waiting for my food to be served. At that time a bartender grabbed my iced tea off my table and told me I was not allowed to sleep in the restaurant. I left in disbelief and anger and wrote a review. The Manager reached out through the review and we talked. I explained to the GM, Cecil Gregory that I enjoyed the Hard Rock brand in the past and this incredibly rude behavior was unacceptable and he made no excuses. He 100% agreed and thanked me for sharing my perspective so that he could properly train his staff to meet my expectations. Cecil promised me that the bartender would not receive disciplinary action but would instead to be retrained. Since I do not live in Phoenix I can only hope that their service has improved. In the mean time, Cecil has followed up with a hand written note and a couple gift cards good for any location. Thank You Cecil. I will have some ribs when I am working in Vegas next week!

Veronica Liliana Morres

I absolutely love this place and so much to do around as well. The food is excellent and the service was great

Patricia Valencia

Nice place good food a d drinks

Jacqueline Reed

Service is horrible even with a half empty dining room. The food is mediocre at best but I wouldn’t recommend to anyone.

l. hutchinson 2

All views from Hard Rock Cafe!! Food was amazing, service is great!! Great strip views!! They have live music here also. Great Vibes!!

Luke Schwichtenberg

Food was poor. Service was poor. Menu was small and simple.

Sarah Luna

I love the Hard Rock. Good atmosphere, good food, good drinks and great staff.

Kelly Parks

Our server was great! Food was ok but a fun experience for the family.

JoEllen Ryan

Service was fine. Burger was good. But the fries were terrible- pieces of overlooked, dried out bits.

Chief Reviews Everything

Service was not very good, food was mediocre. This city has to many good options go try something local, you won’t regret it!

Tracy Peat

Well let me tell you. There is over a thousand fans in town for Michael Jackson. Your bar refuse to play Michael Jackson music yet you support him with all the his items on your walls We told your staff we are leaveing. We all walked out of your bar an we all are at the Roosevelt. All 200 of us ... CHEER'S....YOU LOST ALOT OF BUSINESS. By the way your brainless employees DGAS!!!!!

Lilliam Cyprian

I rarely ever post negative reviews on restaurants but tonight I’m “pisted.“ So the husband and I were in NOLA decided to grab a quick bite. We had never been disappointed with Hard Rock before. Great so we see the lights on and walk on in. Greeter was very friendly. Our server comes over (not so friendly) we order the Jumbo Combo to start. Bam it’s out in less than 4 minutes. (Yes you heard me... less than 4) The husband even says to the food runner “Wow that was fast” Bam great, we’re starving... so we jump in. My feelings were so hurt. The onion rings were greasy and luke warm. Okay, I say to myself... maybe because it’s on top. I grab a chicken strip... luke warm also. I grab a wing... and Yuup you guessed it...luke warm!! At this point my stomach is eating my liver. We wait literally 15 minutes or so for the server. She never came back to check on us. I ask one of the other servers who happened to pass our table if they could see where she is. She finally comes to the table...we tell her we are pleased that the food came out so quickly less than 5 minutes. But it was basically cold. We just wondered how 5 different items could have been prepped and cooked so quickly. She didn’t try to remedy the situation she basically grabbed the food up and walked away. We remained at the table to see if what we owed. She comes back about 10 minutes later and says you guys are good, you can leave. We just assumed the manager would come to the table or the cook, someone/anyone so we could at least talk to them. We were even still willing to leave a tip because after all... she did take our order. But after the dismissal we didn’t leave one. I am so hurt. I’m starving!!

Piotr K

I usually love Hard Rock cafe however I ended up waiting for over 40 minutes for my meal, granted I didn't have to pay for it however it has ruined the HRC atmosphere for me.

TheValarieKay

Brandon was an awesome server, got to catch the Saints game and cool off during a downpour. Definitely coming back next trip ❤

Emily Stuenzi

Me and my man Freddy P came in recently and had a wonderful time!! Service was excellent and the food was great. Our server, sweet brunette girl, was very attentive and the manager Joel even stopped by to make sure we were taken care of. Great experience and we'll be back soon!!

Sheila Worthington

Great burger and drinks. Had to have a hurricane

Martin Čemsák

Again like always in all Hard Rock restaurants perfect burger and ribs.

Teri Valmore

It was very nice and clean and the atmosphere was really Pleasant

Elena C. Voults

Very kind staff.. they helped me do a members card.. will visit as many hard rock cafes I can.. very kind n quick service at the restaurant too.. but not the greatest cocktails I drunk.. would defo recommend though.. its worth the experience

kathy oen

Pretty good food. First time ever coming to Hard rock

Stephen L Manske

A better than normal service for a large crowd.

Jamie Guffey

A party of 165 kids showed up before we got there. Jimmy(Manager) and Darlene(Server) were AMAZING! They warned us that things might be slow and then proceeded to handle our meal like nothing was going on. You rock, hard rock!

Anthony Harrell

Good was good. Service was good. Someone in waitstaff had body odor which was hard to deal with when eating.

Jian Xu

Great ambience with friendly service. Plenty of seats.

Hans org

Nice place. Friendly staff. Food not that tasty

Annie Murray

Food is great. Service is friendly. Music is awesome!

oArrw YT

Amazing food served by brilliant and happy people unlike anywhere else you go

Donna Murphy

Great food great service great atmosphere.

Dick Nelson

Wait staff was lazy but the food was good

Luis Colarino

Always a cool and safe option. Food and service are outstanding, service staff friendly and always available. A perfect choice anywhere in this world, always!!!

Stephen Hartman

I have been to many Hard Rock Cafes on 3 continents and Hawaii. Memphis has a very nice one here, that is low key, and fits in with the "Home of the Blues". Mainly a large open room here with a balcony for extra diners. Staff was friendly and helpful, and drinks are always very good. My son, Ben, enjoyed the themed collection of rock/ blues displays around the walls, especially the guitars, as we both play bass guitar. Restaurant is located on corner of Beale Street with easy access to BB King Club, and other blues bars. All in all, a fun place to visit once you find a place to park.

Brian Cole

Because I love rock n roll

Kitty poole

Waited 15 to 20 mins to get waited on. Then manager waited on us. Food was good. Place was clean. They have a nice gift shop also. I felt that they were understaffed.

M Y

Nice people. Waitress carried our clean plates against her dirty uniform to get them to our table. We didn't use them for the appetizers. The drinks and food was good otherwise. Why not use a serving tray to carry all of that? Gross.

Elizabeth

I've been trying to go here for a while but somehow never made it till this last weekend. It was so good! Their wings were the best I've had in Alaska so far and I love wings. Their kids menu was refreshing too. More choices that worked for my 1 and a half year old. Not just mac and cheese but a good variety. My husband and I both really loved the food.

Marshmeow Cactus

The service was very good. Our food took a little long to get to us and the bar got one of my party's order and didn't get her drink and was slightly rude when we asked about it. For a hard rock, the music was really quiet. There than that it was pretty okay food.

Toni Zhao

Service was very slow. Basic items like a steak knife for the steak were forgotten. The food was nit very good. The drinks were good. Would not spend the money to go here when ther is much better options on Pier 39

Afton MacKay

Dee was great behind the bar! Fast and friendly service. The cheese fries were so good! No wait before the D-Backs game. I will definitely be back!

Debbie West

We have loved visiting the Hard Rock all over the world for 40 years. This was by far the least enjoyable location. The music wasn't very loud and not even good music and the service was extremely slow even though the place was pretty empty. The memorabilia was also lacking, lots of empty space on the walls. Not what it used to be. Love all, Serve all is gone. I guess that tells it all.

Buddy Fazzio

First let's get the good points out of the way. The staff was friendly, energetic and attentive. Nothing at all wrong with the service. The food was not bad, it was however extremely mediocre. My wife had the chicken and some parts were slightly tough and dry, it was served with fries which may have been the best part of either of our meals. I had the salmon and while it was cooked it was plated extremely unimaginably with plain steamed broccoli and a scoop of mashed potatoes. Nothing special about the salmon of the sides. No crunchy skin on the salmon, nothing to make it stand out as a meal. And this was pretty much the most expensive meal we're have had on or road trip. We've had mouth watering burgers and fantastic street pizza and awesome Texas BBQ. To come to an awesome place like the Hard Rock Cafe and get boring plain fare was a huge disappointment.

Natalie Grand

Came for a few drinks and nachos. Outstanding flavor and was perfect for sharing . There wasn't a huge crowd in the late afternoon so made for a good experience. The music wasn't loud , you can carry on a conversation amongst friends without shouting . Would visit again to try more of the menu

Nancy Manning

Happy to have had a vegan option, but the Impossible Meat burger was very dry. If there had been fixings on the burger like tomato, pickles, avocado etc, it would have really helped boost the flavour & the dry texture. My friend had a beef burger & it was served to her raw. Especially being pregnant, she needed to have a better cook on it. They gladly took it back, but by the time it came back out, my meal was done & we had to get going. An unfortunate experience.

Angelica Estrada

Food was amazing. Other than that service was lacking. They were not so busy when my brother and I went, yet there was still a lack of service. We both ordered the original legendary burger. It took a while to get to us, obviously. The black female waitress served it to us and asked if we wanted anything else. I asked for a side of ranch. She took her sweet time. I could clearly see her walking back and forth just socializing. By the time she brought it, I was nearly finished with my food. Not the best impression for my very first time.

ryo yoshizawa

This Hard Rock is one of my favorite one. Staff was greeted us amazingly and seated us. Our server was fantastic. Even though she was busy with something, she checked us and told when she would visit and take our orders. Then we had Nachos which was very different taste from the one I knew, she told that Nachos beans had been changed. She brought us a small portion of beans so we could find out which I was very appreciated for her kindness. She recommended us where to go and do in Hollywood to have some chitchat. After we left for Shopping at its store, she came us and bought us a pin with her tip we gave. I had amazing time there with our server. A few days later we came back for drink and wanted see her again. Unfortunately, she wasn’t there but this place is highly recommend, I would come back here.

Ty Devore

Service was okay. The burgers are quite small for the price. I think you pay for the name of the restaurant. My son's pizza from the kids menu was a cracker with pizza sauce and rubbery cheese. Dont order the wings. They were also rubbery and lacked freshness. You can definitely tell the place needs a good scrub, it was dirty and smelt of old alcohol and cigarettes

Melody Boles

They had some cool things to look at while waiting for a table. Gift shop had some really cool items, but a little pricey for me. As for the food, I loved the pulled pork sandwich and fries. It was way better than Hogsbreaths, in Carmel.

Leon Skylakis

Great environment, excellent food and service.

Mehmet Görgü

Servers are nice people, so tip them good. Food is decent. Prices are, well, let's say OK for a touristic spot.

daniel lefevre

Great food and drinks! Excellent service and atmosphere while located in the heart of downtown Phoenix that offers plenty of parking options and of course one way streets. Again food was great!

Erik Martinez

Had a great experience at the Hard Rock Cafe, even though we had to send food back twice. They made it right and exceeded our expectations when it comes to hospitality and service. The Assistant manager came and spoke to our table and was very sympathetic and kind. 10/10

Hendrik Havik

Awesome food, great service by Sheila and Sammy!!

Phillip Morton

Memorabilia somewhat disappointing. Otherwise good food and service.

michael huston

Great food. Killer server. He was on top of his game. Atmosphere was good.

DrumminDrew0

As Hard Rock cafes go it was disappointing. The bar is nice.

Mike Barger

UPDATE: General Manager's response below asked me to contact her. So I sent an email, which has gone ignored. Just my opinion, but her response her seems to be purely for show. ORIGINAL REVIEW: I have been a Hard Rock Rewards member for 20 years - going back to the paid membership when it was not free. I still have my VIP Rewards card. I have eaten at a dozen Hard Rock Cafes and stayed at multiple Hard Rock hotels. This place does not meet their normal standards - not even close. Stopped in here on February 17 before the Bob Seger concert. Was planning to have a couple drinks and dinner, but the place was so filthy that we left after 2 beers. We sat at the bar because they had a wait for tables even though the restaurant was not full. A VIP Rewards card used to get you priority seating. Now it gets you nothing. In fact, I checked my account and did not even get credit for our ticket on this visit. The worst part was the food and garbage all over the floor, uncleaned tables left sitting for half an hour after guests left, and the generally unclean nature of the entire restaurant. Behind the bar there were food scraps, dirty napkins and soiled food containers laying on the floor and the staff continuously kept stepping over them like they were not there. I was shocked. I kept thinking someone was about to pick them up, but they never did. It took 10 minutes to get a beer, half an hour to drink two of them, and another 20 to get our check and pay. This garbage laid there the entire time. 4 different bar employees walked through and never picked them up. I am afraid to think what the kitchen might look like if customer areas looked like this. That's why we did not eat. Between the garbage on the floor and the two plates of dead chicken wing bones on the table near us that also sat there the entire time, our appetites quickly vanished.

Patrick McDevitt

Awesome W/Graduates of "The School of Rock"; 'Rock On"!

Cece

Loved! Had live music when I stopped by fun upbeat atmosphere . Food wad delicious I will be back for sure. The only part of my visit that was not pleasant unfortunately was my server. She was friendly but not very attentive to my table. The table next to me server had been to my neighbor 3 times before we even received a refill on our drinks. I hope next time we get a better server other than that we left satisfied with full tummies!

Inday Girlie

My youngest enjoyed the food and the location.

Blaine Bradley

Good food and good service...

Steven Sigala

Friendly service and good food.

Gary Wieske

Great food.

Nick and Celeste True

We have always liked to seek out Hard Rock Cafes in different cities that we visit. This one didn't disappoint. My nephew knocked over his drink onto the floor, which was cleaned up in a timely manner. Good food and service.

Andrew Lek

Clean restaurant and attentive staffs

Jamia

Mississippians, all the way down south on the coast, visiting Memphis on vacation. Greeted upon entry by waitress, supervisor Brandon and the cook. Great experience, awesome hospitality. Food and drinks were amazing. Will definitely recommend to family and friends and we will be back

Norman Szekely

Great atmosphere and always good to see the rock memorabilia. I had the New York Strip and it was cooked perfectly. It had a lite more gristle than usual but still very good.

Charlie Rosenbam

It is a nice novelty. Not great food. Better to buy from the street vendors outside.

Alex Lupeta

I just love this place. It's great to have one of their traditional cocktails while listening to some good local rock band on stage. Burgers are awesome, too! Big thanks to very friendly staff providing quality service.

Eli Grey

I called ahead and asked if they had Impossible burger in stock. They said yes, and I then asked the employee on the line to double-check. They refused to actually check and kept reassuring me that they had Impossible burger in stock. After my fianceé and I traveled for 45 minutes to get to Hard Rock Café, we were informed by restaurant staff that they have been out of Impossible burger for 5 days! We ended up going to Boudin Bakery instead.

Simon Turner

Probably one of the best meals I've had in a HRCafe across the globe. Great staff. Too many Nickelback signatures on the wall.

Peter Lopez

God fun, good food. Outdoor patio at 4pm sucks though.

JoJo Siwa

Spent the day with my daughter and we had lunch there..... Food was good, service was good, no long waits for anything...... Will definitely return

Michelle Hoogland

Very nice atmosphere and decor. Food was very good and was the service. Loved the music and pictures all over.

Shantae Bosslady Stone

Went here for the first time, and it was two people standing at the door with menu's, so I'm thinking we have to place our order at the door. Come to find out the man who was at the door really didn't want us to come in, but we did. So far as seating we wanted to sit upstairs but the guy claims it was something else going on and we had to sit down stairs. Okay! So I ordered wings and specifically asked for well done upon ordering, so I get my wings I asked the waitress are these well done? She says I told them to cook them well done for you. So I eat one wing and it's not even hot or fresh so I eat another one and they are salty and under cooked. So I didn't want to cause a scene so I just the waitress that I wasn't pleased at all with my food and she leaves and come and say well I gave you a military discount. So I'm okay I'm still willing to pay I wasn't trying to get anything free, so the manager comes and asked how was everything? I tell him the same thing I told the waitress, and he was pretty fair and nice about it and gave me a full refund. I can't say that I'll ever come to this restaurant again but I do know that the guy made it right. Thanks.

Ann Marie Veysey

We were seated for 10 minutes or more and no server came to get us drinks or get our order. I had to ask the hostess to find a server. Again, we waited. We eventually walked out. When we left and walked by the hostess station she said " Thanks, come again." She had no idea I spoke to her 10 minutes prior. Incompetent employees all around.

Eric Dolanski

I now like going to Hard Rock locations to check out the things on display, I guess I'm getting old. Great service in New Orleans, food. The baked beans have a curry flavor, very good.

Julie Rennie

Was surprised it was peaceful in there and was a proper escape from the busy and bustling fun around Pier39. Great value meal and pleased with the quality compared to other more expensive and more busy local alternatives. Silver our server was great, really friendly and did a great job. Also really enjoyed my cocktail.

Julia Kruckow

Food was excellent, environment very nice, servers good. Alcohol was very good!

Brian MacKenzie

Very disappointed, waited 15 minutes and was not even greeted. They were not even busy. Went across the street to Blues City Cafe and got right in. Guess big chain didn't win this time.

Madison Marie

This restaurant was magnificent from the minute we walked in! The host was super friendly—told us where the bathrooms were, asked if we wanted the bar or a booth, informed us who our waitress would be, and was extremely welcoming! The drinks, food, sides, literally everything—was top of the line. I couldn’t tell you which portion of the meal I liked best. Even the fries came with a special sauce... possibly a chipotle ranch, I couldn’t tell but it was AMAZING. The burger was perfectly cooked, and my drink was delicious. Besides this the ambiance and the music was great, perfect lighting, not too loud, and music videos on the screens for entertainment. Definitely visit Hardrock if you’re in Denver!

Memo's Garage AZ

The Fajita's I ordered were brought to me almost cold, like they came out the grill and sat around for a few before they brought the skillet out to me. Anywhere I've always ordered Fajita's at have always been brought out to me while they're still sizzling, but not these. Gave it a 3 because the bar tender was good and funny, otherwise it'll be a one star.

Milk Bridge

Alittle wait for the meals but we'll worth it, great music, staff and scene

Brie Makatchie

The food and drinks were super good. Great staff and quick service

K Yeaw

Very quiet , absolutely no one in dining room, only few patrons in bar. Waitress was very friendy

Jan- Dirk Kieback

Location is good, though the restaurant itself is quite uninspired in decorum in comparison to other Hard Rock Cafes. Frank Zappa's and the Lizard King's pants give the place some mojo, though ;) the food is excellent, as per custom at HRC, but im only giving three stars because its atmosphere just doesnt stack up to others ive been to. cheers!

Douglas Rimmer

Great food and atmosphere. Been to many hard rock cafes . The staff could have been a bit more attentive. The ladies in the store were great.

Maria Chełmińska

Do not recommend. We waited over 30 minutes for drinks, while other guest got it instantly. The waiter did not offer anything for us within this time, the worst HRC we have ever been to. I wish i could post a photo, but unfortunately there was nothing to take photos of.

Phil White

Absolutely had the best waitresses... having 3 daughters can be quite overwhelming, specially when you're out; let me just say, these ladies where on it from the moment we sat down. Unexpected greatness in unexpected place!

Frank Bedard

Service was awesome the food was perfect made exactlly how we requested and even the busboy was a great guy!!

Pamela Albert Jones

The Hurricane drink was really good. Our meal however was BAD. I ordered gluten free and my chicken sandwich came on a regular bun. Additionally, I ordered the bacon to be put on the side so I could give it to my husband and it was put in the sandwich. The service was not good as she was inattentive. One good thing was they credited us back some for order being messed up. I am lucky I asked about the bun before eating my sandwich as I would have been extremely sick for a couple of days had I eaten the regular bun and we are headed on the cruise portion of our vacation in the morning.

Irene Quade

We are visiting Phoenix and happened to see the restaurant when we watched basketball game. And when we came back on Friday Feb 8th the host was very helpful in guiding me through making a reservation. He waited us while we are shopping at their shop. The server Olivia was very sweet and approachable. She has all the positive energy when she gave our orders. We felt a good atmosphere there. Thank you for the experience.

Shirley Thompson

Good healthy salad they fill you up and it's enough for two

John Alvarez

I have been to this location quite a few times. Sometimes its entrees are great and delicious. Other times, it can seem cold or rushed. I still enjoy the atmosphere and aesthetic but it is never constant to me. Would still recomend due to the amount of memorabilia and decent food they offer.

Jan Davis

Prices have gone up dramatically. I'm not paying $15.95 for a burger. We did the Jumbo Combo. Of the five things offered, we liked two. The onion rings and chicken wings. Didn't care for the seasoning on the chicken tenders, the bruschetta was soggy by the time I got to it and the spring rolls were meh. I used to like the nachos, but if everything else has changed so much, who knows what they would've been like. Wife did enjoy the beet salad, though.

Lee Moseley

It's the Hard Rock, always a mix of music (good & bad depending on taste) people, good food. Not very crowded, but still very noisy.

Holly Harmon

It was an amazing experience...you have to sit yourself to your own table, but there will be someone there to help. While you wait for your food, you can go look in the gift shop and buy something. The burgers are huge so I had to share, so prepare for a big burger. After you eat, you can go the museum that is upstairs for only a small price ($5 I think) and it has some famous singers items. Really fun place to go and definitely would go again.

C. Tyler

I know HRC is not an official "sports" bar by any means, but there were a ton of really bummed football fans at the bar yesterday who went in to enjoy a drink and watch the Packers/Vikings game. There was a row of us trying to watch the game on our phones as we were stuck, having already ordered drinks before being informed the channel the game was on was not a part of their Directv package. That has honestly never happened to us before. Anyway, all the other bars were packed because they all DO have the NFL package, so I guess we should have realized before we sat down and ordered, but when we saw a few TV's playing football we just assumed I guess? I don't know. I hate to make a big deal of it, but we really wanted to watch that game and were just stunned that HRC would not invest in the NFL package and get a piece of that huge game day action! Of course I do realize it is a rock bar and not a sports bar though, and to be fair the Bloody Marys were just marvelous. ;)

Todd Stratton

Hard Rock Cafe is the same all over the country -- this one was my 14th to visit --2 of those were in Mexico.

Fiona

Boring. Same old. Owned by investors who dont need more money.

L P

Great service,Friendly and nice ambiance.Also we enjoyed the good food served to us.

Robertson Mendez

Best place ever

Rajat Agarwal

it's a typical hard rock like you see in every city. Kind of pricey. I did really like the veggie impossible burger they serve.

BenAxe Man Screenprint Northwest

The g/f always likes to stop and shop at the hard rock cafe whenwer we go travelling :) Love the rock bands memorabilia

Jeff Chandler

Fantastic service. Awesome Guitars

Kathy Robinson

Great ambience. Great bartender Cory! Fun place!

Ash Black

Great drinks, service and American fare. A happy joint!

Morgan

Service was efficient and friendly but the food was a little dry.

Cris Ratkovic

loved it - kids loved it - fun place - good food - good service!

Carl Will

It was a slow Saturday... wasn't impressed by the food... It was expensive and not that great. If I'm gonna pay 25 bucks for a burger and a beer... It better be pretty great! It wasn't. I probably won't be back.

Saif Mubarak. UAE

Great food , great staff great location

jason wong

Staff and management were helpful and supernice.. Good place to go if your around Pier 39

Betty Piper

Meal was not cooked as requested. Painting class ruined the atmosphere.

Nicholas Kough

Our orders were completely wrong, the prices are ridiculous, and the wait staff was unattentive and rude. This was my first time at a hard rock cafe, and it will be my last.

Tony Zucarelli

Great food and the staff was excellent. Very friendly and helpful especially when it came to pointing out gluten free options.

Kaylie Hardaway

Has great food and their burgers are freaking delicious.....highly recommend!

Michelle Park Bulley

Good food great atmosphere, right on bourbon so you enjoy the bourbon street atmosphere from there.

Rebecca Fields

Just not worth the visit. The food and service need improvement. There are too many good places to go in Vegas, this isn't one of them.

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