Reviews of Dairy Queen Grill & Chill (Restaurant)

4318 Mobile Hwy, Montgomery, AL 36108, United States

Average Rating:

DESCRIPTION

Here you have all the information of people like you who consume the products and services of Dairy Queen Grill & Chill (Restaurant) around Alabama area.

At the moment this firm gets a score of 3.9 stars over 5 and this score has been based on 265 reviews.

As you can see the average score it has is high, and it is based on a high number of reviews, so we can be pretty sure that the valuation is very reliable. If people have bothered to give their feddback when they are happy, it works.

You know that we don't usually bother to write feddbacks when they are good and we usually do it only if we have had a problem or incidence...

This Restaurant is classified in the category of Fast food restaurant.

Where is Dairy Queen Grill & Chill?

REVIEWS OF Dairy Queen Grill & Chill IN Alabama

Lisa Stewart

Crazy busy after the fireworks show. We almost did not go in because of the crowd but we decided to try it. We ordered quickly and got our food pretty fast. Our order was a little mixed up but the staff handled it quickly and professionally. Everything was delicious especially the onion rings!!

Cadence Walker

Ice cream melted as soon as we got it. All 5, long wait, can barely hear them when ordering. I ordered the Zero Gravity, more like zero gravy. It was gray! No toppings, half full, def will not be back. Wish I could leave lower scores. Save your time and go three minutes up the road the Sweet Cone Alabama, at least it isn’t melted

ERICA Jackson

Food fresh and getting order was quick. Excellent service. Busy Area. Prices are high but food is usually fresh and I had bad experiences with how fresh they buns be sometimes. It seem like they just throw a old bun on a grill but only happened once. So 4 stars

Veronica Condrey

Guy taking order could not get our order right. Took twenty minutes to explain we were ordering from the 2 for $4 menu. Two 2piece chicken strips with 2 chocolate sundaes, a cheeseburger and another chocolate sundae. Two sandwiches, two large fries, two mini blizzards. Twenty minutes. Still not right. Got over charged because by the time we got it all on the menu he didn't pair everything so that we got the 2 for $4 deal. Handed out our food but didn't give us a chicken strip basket, one order of fries or our blizzards... This place keeps getting worse.

Ingeborg Wilson

Worst food and service I ever had the manager and other employees that work behind the counter where eating while fixed the customers orders. We stop here before checking in to condo first day of vacation coming from Oklahoma sure hope that not everyone in Alabama is that unfriendly

Kimberley Duarte

This location was out of bananas and caramel, this in itself would not have been too terribly bad, I'm flexible. What has me rating this low is the awful bad attitude of the lady taking our order.

Edna Nettles

The service was great and employees were nice.

Lacinda Nolte

I am only giving it a 4 star because the employees were dealing with what they had with a smile on their face. The registers were not working properly and they were out of a lot of items. Not getting a delivery due to a possible hurricane was probably the main reason. Good job to the staff for continuing to have friendly service.

Garry Siggelkow

The hot food was hot, the fries blazing hot, and the Blizzard was a great way to cool down. If you have never had their flame thrower burger it's a real treat. Thanks DQ!

Bill Çypher

Good ice cream

lambchumps

Food good ice cream sucks

Deloris Sadler

#Wonderful. I am so glad they still have the DQ's still around.

William Burke

The blizzard's are the best

Mike S

We you have to have ice cream it should be DQ

Stephen Swartz

Outstanding DQ. Quick, courteous, and clean.

Cindy Brown

This Dairy Queen is a great stop when your on the west side of town, plenty to select from, with a nice atmosphere.

Chucky Blake

Enjoyed the food treats senior citizens with respect enjoy myself there and my family

Michael Corley

It was ok. Kind of what you'd expect from a fast food joint but the building is a little rundown.

Camella Hollaway

The ice cream is delicious!

Sharon Gibson

Food ok but personal needs to have a little more people skills

darnell jones

Today i was at dairy queen and im watching has they are serving customers. To my surprise out 6 maybe 7 employees working there was only 2 that wearing gloves. I watch the manager fixing orders without gloves touching customers items and wiping his face. Even when i told him about what i saw Jeremy offer no apology. He simply went back to what he was doing. Awful customer service. He should be setting an example in leadership.

Saltine Crackersz

Nice and clean and good customer service.

Jerre Hudgins

The drive-thru line wasn't moving so I went inside where there were people leaving before getting their food because they waited too long. One lady I struck up a chat with also went through the drive-thru to no success and said she had been waiting thirty minutes and at that point in time said, "I'll take anything just resembling my order" because she, like myself, was running late to be somewhere else. The whole staff looked like barely-trained teenagers with no supervisor in sight. The food itself wasn't bad which is the only reason I gave this review two stars instead of one. I highly suggest avoiding Dairy Queen. It's nothing like it used to be.

C. Jahnz

No comments

Willy Guyll

My fries were cold and my hamburger was burnt. Not so good. Ice cream was great.

Gracie Toler

Ordered a chocolate brownie extreme blizzard and let me tell you, there was nothing extreme about it. Got vanilla ice cream with a few chocolate fragments.

Laura Homan

Great ice cream

Bruce Kempen

Don't buy anything from the freezer, its always in bad shape

Redneck Angel

The food is good but service is slow and the employees seem to hate their jobs - always rude.

Bonnie Day

I have been to this store many time in the past year. I was at this store on Monday Feb 4th with a friend of mine. There was a young man there working, his name was Anthony. He was moving the chairs, sweeping the floor, wiping down the tables and chairs, the soda fountain was spotless and napkins, straws and the sort were all neatly organized. He himself was clean, neatly dressed, hair groomed, and polite. When he brought us our food order, he asked if we needed or wanted anything. I was quite impressed with this young man. In the fast food industry, you seldom see the young people taking pride in their work and doing a through job. I hope this young mans boss/manager is paying attention. PS The food was good too. The $5. chicken strip basket with fries, drink and a hot fudge Sunday can't be beat. Thank you. B. Day

Jim Kelly

Worse Dairy Queen I've been to in my 58 years. They were so cheap on toppings that I had to make sure I was in a DQ. On my Banana Split I had less than one strawberry, 1/4 teaspoon of pineapple, and less than teaspoon on chocolate syrup. The ice cream was light as well. My spouse was given attitude by the cashier & Ray the Manager on duty. She was told that they gave us the standard amount. We know this to be less than honest because we have family that owns a franchise as well that we travel the US extensively. When I spoke with Ray and informed him of these facts he changed his words to their standard and alluded to it being because of "what's going on there". I will never go back to this DQ again.

Sabrina Prescott

Ice cream is wonderful

Paul Faulkner

Yummy

Lisa Holton

Good quality food and ice cream treats, but the service is slow. They prioritize the drive thru, so when you eat in, expect a longer wait.

Melanie Munson

Literally the slowest fast food place in Anchorage

Nathan Elliott

Decent "fast food" burger, friendly staff, ice cream, not too shabby!

R Roberts Hoffer

Decent service. Busy w/long wait. We watched server put her hands in food & IC over & over as she reached on tiptoes to high pickup counter! IT WAS GROSS! They needed more staff for sure! Oh & Our gravy was upside down all over chicken! Spent over 50$ & disappointed!!!!

Jesse Bartle

I loved the cashier from Jamaica , very nice , very sweet !!

Lee Fox

Need more staff! Good food.

Indy Psydoc

This was a good Dairy Queen but a little small. There needed to be another register open for the crowd that for aFriday night at the beach should have been a given. Otherwise a great experience and they did work very fast

Jayel Lane

Cheap and good customer service.

Andrew DiRoma

It's a DQ in Alaska it always busy and food and ice cream are great.

Christy Duff

My granddaughter obviously loves the blizzards

Jeffery Carroll

Very Good Food

kendall kyle

Only giving 3 because normally I have good service at this location but today when I went, it took them 25 minutes from me ordering to me waiting in the parking lot for my food. just fries and burger. lots of people went inside and came out with food and left and I still hasn't received anything, on top of that, I get home and it's the wrong burger. ridiculous.

Carmenita Burch

Slow service, order mess up

Eman Groove

The service at this DQ was excellent! The line was long and crew & staff were very efficient at serving the customers at a very busy time of day. Large groups of people entered the store and the staff was very efficient at clearing tables and cleaning the tables for the next guest. The ice cream was great!

Melani Conroe

Good good bad service

Heather Manchester

I have gave this place a couple of tries. Never can get my order right. Either cheese burger or chicken sandwich plain. And say the can’t do chocolate blizzard due to they don’t serve chocolate ice cream completely disappointed

Sury Souza

Visited this place because there was absolutely nothing else nearby and my son wanted to go here, because you know, dairy queen is known for their awesome chicken tenders baskets with gravy and sweet treats. Except this place looks like it was forgotten in time and the shipments of chicken and gravy and anything nice had stopped long time ago. There is absolutely nothing nice about this place. DO NOT GO HERE. You will get asked what type of sauce you want for your chicken tenders, and when you point out it should come with gravy, you will get told it doesnt and will get offered ketchup. You will also get a cone that has about one inch of ice cream on it, nothing else. My dog didnt even want to eat the fries (she loves fries) that's how bad it was. If you are traveling and hungry and have hungry kids in your car for what seems an eternity, go somewhere else, it will not be worth it Sharon, trust me. Now if you live here and you actually choose to go here, I cant help you there, just know you could do much better, much, much better.

Charles Gray

Slowest fast food place I have ever been to. Cashier had no clue what, when or where ,she wasn't sure what she was doing, when she was doing it, or where. Lunch was 30+ wait and 30+ min for a small sundae after lunch. Workers from across the street said it is the same every day. Food was fair but not even up to being comparable to other DQs. No Ice in the machine so waited 10 minutes to get ice in our cups from drive thru ice machine, lady grab our cups with her fingers inside the cups. She finally did put ice in the dining room machine after it had been out for over an hour.I would spend the extra time and drive somewhere else even though DQ is across the street from our hotel.

Roy Buckalew

good food easy acess

Elizabeth Sherlock

Way better than Sonic.

Florence Bailey

This place has gotten some pretty bad reviews so I've decided to take a trip and try it out for myself with my family. The service was fast, the area was clean. I ordered the Oreo brownie earthquake and a triple berry smoothie. They were both incredibly delicious. We sat down with a number and 2 minutes later, they brought us our orders. great service, in my opinion. I would definitely eat here again. We'd eaten here a few months back and ordered meals and it was a great experience. They let us eat there even though it was near closing and the food was very delicious.

Nancy Lynne

It's Dairy Queen! Great ice cream a great burgers. Yum!

Brie Hawkins

Always nice and helpful everyone we go the manager even helped me tote drinks and ice cream to the table because my hands were full

Elizabeth Tugatuk

DQ is the best place and l like eating here and they have the best employees Janet Justin and Mi Mi

Howard Davis

Best Dairy Queen EVER!!!

Faith Powell

Favorite place in the world handsdown

Daniel Kalmar

I would give 0 stars if I could. I was in the drive thru and I ordered a single dessert. I got told to pull around to the front of the store. 20 minutes later I still didn't have my order even though I watched countless other cars and customers get their order before me. I was on break for my work so I couldn't stick around any longer than 20 mins. When I tried to call the store they wouldn't answer. Don't waste your money and time at this DQ. Stay away. You might not even get your food. Worst service I have ever had the displeasure to come across. I ordered 1 item and they couldn't get it to me. Enjoy my 5 dollars I'll never get back DQ.

Janet Welch

Burgers are served faster than ice cream.

Robert Savello

$5 lunch combo? Oh heck yeah. Even in Alaska? Oh yes please. 10/10, will return.

Joe Johnson

Very clean and inviting environment. Food was very presentable and fresh...not to mention "Good!"

Chelsea Clack

The open sign is not visably lit, so it is difficult to tell if they are open. Also, i came just for cheese curds. They were not even hot when I got them.

Joe nash

Can't go wrong here lol

leon wynn

Lady was smacking gum at the register yesterday at 2. Waited in line 30 minutes. Chicken tenders were tiny

Cherry Kilow

Love it

jessie tompkins

DQ has it all

Margaret Harden

Bacon cheeseburger was no good at all

nathan jenkins

Not crowded, service okay, food quality good, parking lot dirty, with potholes

Allegri Arnold

First of all, my car along with just two others were in the line for almost an hour. When i finally got my food they messed up my order and gave me all the toppings on my burgers when I specifically ordered them PLAIN with JUST CHEESE AND THE PATTY so they eventually gave me the right burgers. Which gave me and my friend awful food poisoning. We both had the cheeseburger and fries (not sure which gave us food poisoning) and we couldnt eat the rest of the day. Just warning future customers !!!

Anna Despain

The food was good although I could have used more gravy. But the blizzard wasn't mixed very well so I ended up with just vanilla on the bottom!

Ramiah Vaoalii

Great food, long wait. Plan for a long lunch if you want to eat here. Even a 1 hour break from work would be cutting it close.

Krystal Ellis

Drive through took forever! My order was wrong!

Jason McGuire

Good food

Mitchell Arnold

This was one of the most unclean, disorganized DQs I have ever been to. We placed an online order, and they didn't even know we placed the order. We had to show them our confirmation email, and then they tell us someone didn't check their submitted online orders.

Kimberly Vaughn

Food was cold.

Frances LeLava

Just great ice cream! Wouldn't really eat burgers here again mainly dessert.

Travis Keene

good food and tasty drinks!

Allí Son

The manager Jennifer was very rude and is unprofessional. I ordered in drive thru got the wrong order when I came is to get order fixed she said did you order wrong thing huh? I said no ordered what’s on receipt I was given wrong thing and my chicken strips you got right are frozen and fries are cold and hard soda was just seltzer. Well this sent her over the edge because all she had to do is apologize and get me. New order but no Jennifer wanted to get combative with a person that argues for a living . Either way check your orders before leaving drive thru if asked to pull up say no I payed here my service should be here . By the way stop in say hi to angry unprofessional Jennifer that not only isn’t a good manager and doesn’t do well under pressure . Don’t be like Jennifer ,rude and unprofessional .

Thomas Greenman

If I could give this place zero stars I would. I've been here many times for lunch over the years and it's bad more often than good. Consistently inconsistent food and service. Orders are wrong, burgers are burnt and crispy. It seems the only thing Ive gotten that wasn't bad is the ice cream, I guess they do that right at least. I don't usually give bad reviews but I've given them plenty of chances and I'm not sure why I keep coming back. Even my surveys that I fill out are met with zero response. Your mileage may vary but this is a fill up somewhere else kind of place.

Clayton Ellsworth

Good food, slow service

Jack White

Great!!! Manager is terrific!!! So pleasant and really takes care of business..

terry gwin

Our food was cooked to order and came out hot and fresh. Onion rings and fries were crisp and warm. Chicken sandwich, Kansas bbq sandwich and chili dog all were hot and good. Food was brought to the table and staff was polite.

kawaiisteph247

Good food everytime I go there

Sabrina Richardson

Great food,nice employee and was informed of sweet treats after 8

Willie J. Smith

Good food an d staff

Beda Warrick

Terrible customer service. Especially at the drive thru. I have received the wrong food, been told once I got to the window that they couldn’t make my order because the machine was broken (so waited on a long line for nothing. The machine wasn’t broken when I ordered?) and finally, waited on a long line to be told when I got to the window that they were closed. I like their blizzards and their pretzel sticks, but the service is so hit or miss (mostly miss) that I won’t go back.

Heather L'Esperance

These people were so RUDE!!!! They locked us out and yelled at us. They weren’t even close to closing and they yelled at us to get out! They said “y’all can’t be here” NEVER GO TO THIS DQ EVER!!!

Alexander Remrey

Well it’s 933pm on a Saturday and according to the posted hours on Google it’s supposed to be open now and until 11pm, nope closed at 930pm. I’d like to say thank you to whoever posted those hours incorrectly.

Ryan Zappia

Don't. Do. It. The customer service was beyond bad...

christian vega

Just went for dessert.. Can't beat that task

Alentha Hart

Not like normal dairy queens

Fabiana Kirtley

Mouth watering!

Sarah Dalarah

What is with this place!? Seriously, who doesn't serve chocolate ice cream! Drove for 20 minutes just to find out they don't have chocolate ice cream OR sprinkles. Was in the area again a week later and decided to try again......guess what.....NO CHOCOLATE ICE CREAM. (After we asked if they had it and they fumbled with the question finally saying yes, everything is working) They then said the machine is broken, it's not freezing anymore. But when we went to drive away they flagged us down and suddenly the chocolate ice cream machine is working. So I guess they pick and choose who they give chocolate ice cream to, or the employees don't know how to do their job and make ice cream. Btw the sprinkles lmao what a joke, big round sprinkles that are sparse, not the traditional Dairy Queen sprinkles that cover the entire ice cream and taste good. Get your act together your embarrassing yourself and the Dairy Queen brand.

Melodie Naquin

The door was locked when the lobby doesn't close till 9. We showed up at 730. The employee taking the order was talking to another employee and not paying attention to the food order.

Able Pardo

Very horrible food burgers were cold and small nothing like texas dairy queen do not go eat there not worth it dont even offer the hunger buster chicken strips look like kids meals very disappointing again do not go there I will not recommend no one to go there the owner needs to be more in touch with his business and get ideas to better his food servings hope this ace changes to something better especially if it wants to compete in a tourist area

Allen Lake

I had ordered a double cheeseburger with fries, a drink and a sundae. As well as a crispy fish sandwich. So, my burger and fries were warm, and my fish sandwich was hot.

Mike Clarke

Great blizzards and friendly professional service.

Belinda MacIntire

Never get my order right and its usually a simple order. The staff is less then friendly. One time staff was just rude. If I wasn't in a hurry in the drive through I would have gone in to get the manager..

brandi mcdougle

Went to the drive thru told us to wait up front would be a few minutes. We waited for 20 minutes finally had to go inside to check on it, they forgot our order had to make the whole order after another 15 minutes we finally received our $30 order. Not happy. No I'm sorry or anything from the employees. We will not be going back. The kids inside were very unprofessional.

David Blaydes

One on drive thru. One on register and ice cream. One cooking. Shorthanded, which was fine, but getting ice cream before food was cooked for a takeout order was a mess.

S L Kerr

They have me my senior discount without me asking for it

Yung Eskimo

The DQ is Awesomely Great! Janet is the best employee and Should be employee of the month. Props to a very good friendly worker. Shout out to Justin also

Chris Berry

Is this really a Dairy Queen?? This was the worst food I’ve ever had. The meat was like rubber. I ordered a double cheese burger and it came with pickles, ketchup, and cheese. Is that the kid version? None of us could finish our burgers they were so bad. They were possibly sitting under a heat lamp for an hour. Bad bad bad.

Kade Greenburg

The interior was well kempt, service was excellent. The food was nice and fresh. I could actually see my burger steaming! Prices were the same as in the lower 48, which was refreshing in an area where price inflation is high. The only problem was how cold it was. It was only 65 or so degrees outside, but I was COLDER inside. Maybe don't crank the AC up so high DQ... you'd save some energy that way.

Natalie Knight

Food took forever (it seemed). Air conditioning was on so high, by the time I received my food, I was frozen. Ate my food super fast to warm up. I wish restaurants would stop turning on the ac so high. TOO COLD.

Don Hardwick

Very friendly drive through on a busy wed night at the Beach!

RG Geiger /LoopZine tv

One of the few places in Alaska that makes good national advertised special prices. The $5 meal is that, $5.

Maggie Zorn

They said that there was a 2 for $4 deal on Tuesday nights, but we arrived only to find they “haven’t started it yet.” There was a hand written post it that said “coming soon” when we arrived. I’m a big dq fan, but this has greatly tarnished their image. I don’t plan on returning to this location, and I’ll be more hesitant to go to other dq’s in the future. Other ice cream options in the area are much better.

Yoon Lee

Very competitive prices, nice foods, and tasty ice cream.

Sarah Kreitzmann

Very slow to get food and the order is NEVER correct. It's correct on receipt, but never when you get it. I wouldn't even give one star or come back if it wasn't close to work.

Audrey E

Omg. This was the 1st time I had a blizzard. Go get you one yummy

Jack McDaniel

The lunch special is a bargain. Chicken or Burger, with a fudge sundae.

Sarah Corneilla

They have great blizzards

Tommy Billups

Sloppy food price is too high for sloppy food

Pamela Hilliard

We've been there a gand full of times & have had maybe 1 good experience with ice cream. The sandwiches & burgers appear to be & taste reheated. Will not teturn

Joshua Gholston

Yet again I go and does not get all that I ordered. It is my job to ensure i have everything but when i tried to go back thru the drivethru, it wasnt worth the wait with kids in the car as well. Guess I'll minimize more of my visits and be more attentive when I go to this particular location

Michael Yaeger

Great staff and clean environment!

M Tauf

Food tasted bland and warm. Service almost forgot drink and handed a messy over flowing drink.

mohammad ali

Very very SLOW! Terrible service!

Latasha Crenshaw

Loved it was nice

Camilla Menzer

Front people around 4 were super rude. Yelled at my foreign friend for trying to explain what she wanted and was patronising when she said summer Oreo blizzard.

Frederick Graham

Two dip cones.

Shirl Harris

Worst Dairy Queen I’ve ever been to. They literally need retraining in customer service and general job duties. Openly criticizing a customer with a co worker and laughing about it. Really!?!?!?!? Are you 5 y/o.? Think I will drive the extra miles and go to the other Dairy Queen

Daniel Peters

I went to this place and Anchorage and they made what I wanted and it was great then a week later I go back and it was terrible. I hardly ever have good luck with Dairy Queen in Alaska.

Eric Browning

The military taught me many things, but "Hurry Up and Wait" is definetly fitting for this DQ. When we got in, there were three, maybe four guest, all waiting on food. That should of told us something. After ording, one lady said she had been there 20 minutes. We actually saw our food go into the window after about 5 minutes of waiting. Then it sat there for another 5 minutes. While waiting, other diners walked in, but walked out as they saw the look of desperation on everyone's face waiting. The crew seemed to be short handed and more concered with the drive through then guest in house. This seemed to be a patern every evening from what we could see from the hotel balacony.

Albert Culbreth

Good food. Slow wait time during dinner hours

THERESA PERDUE

Staff friendly

Gage Stone

Each time I've gone, the service and ice cream have been great. The ONE time I go inside to order and use the restroom, it's out of service.. only reason for 4 stars.

Michele Bryant

Always good food, nice service!

Chad Konieczny

They were out of chocolate ice cream... But the employees were very nice.

Kim Dobbs

Ice Cream was delicious as always

Elijah Todd

Great food

Connor Cobb

good stuff man

Samantha Jarrett

I usually love dairy queen. They have great ice cream, but this experience was very different. My boyfriend and I went at 9:00 and pulled in. The drive thru is very confusing to get around and with the way it’s set up you can’t hear what the worker is saying and they can’t hear you. We ordered a cookie dough concrete and a medium chocolate cone. They gave us the correct cookie dough concrete, but they gave me a chocolate covered vanilla ice cream cone. I went inside to switch it out for what I ordered, and it was clear they were extremely understaffed. It was obvious everyone waiting had been waiting there for a while and they were all getting frustrated. When I finally asked to switch it out, the worker told me that they were out of chocolate ice cream. Moral of the story, I left without my ice cream cone or my money back.

Caitlyn Avery

The intercom in the drive thru wasn't working properly, so half of my order wasn't even on my receipt. We ordered the chicken strips which tasted good. We also ordered a hot dog that they microwaved to the point it was hard to even bite into. Not the best experience but it is what it is

Martin Moody

Alright. Not the best. Same ole same ole same ole same ole.

Fred Clingen

Had the Mushroom burger and the kids had a hot dog with banana. All the food was really good, service was great and cheerful. Fairly fast to boot, will definitely be back.

DENISE WIGFALL

Very good food fresh food and GOOD service and friendly welcome...

William J Soule

Really good burgers and fries.

Sarah Jones

I will have to admit that first of all this place stayed really busy however there was such a huge weight and we only ordered chocolate dipped cones and the chocolate dipped cone didn't even have half a scoop of ice cream on top and they were melting all over the place. The customer service there was horrible and I would not recommend this place to anyone

David Johnson

Good

kylie coston

They're ice cream is the best! The service is really good.

Brady Kuenning

Can't go wrong with $5 chicken with ice cream.

John Griner

Top notch food and service!

Tracie Hendrix

Food tastes terrible. Everything is so over processed. What happen to a fresh patted out hamburger?

Christal P

Very busy but staff was patient and quick. Good food and desserts

Cora Porter

the 5 buck lunch box is the best deal you'll find in town, and happy hour has good tasty options too.

Jesse P. Szmyd

Great place to get an ice cream treat!

Why Do You Need To Know?

Very friendly and helpful staff, fast service.

Sydnika W

Love the crispy chicken sandwich

Donna Rae Keyes

The Best blizzards ever!

Cecile Cooper

The only thing I buy is the ice cream. I don't eat the food

DEBRA RUSSELL

This store always has terrible customer service. Majority of tables dirty. Overflowing trash right under food service window. Front counter employee (kathy) was super rude to numerous customers. Needs more help

Joseph Wiese

Should tell customers that your making dilly bar shakes. Yuck no thanks. Was excited when wife picked me up from work and said she had brought me a cherry shake. Until took a sip and realized it was a cherry dilly bar ground up. Wth

asdrygaming

I liked it great and filling i would do 5 stars but they forgot the pickles... not me i made sure i said pickles.

Savannah LaVergne

I used to work here, there is a reason why I don't anymore. They never call me and tell me when I have to go in to work. When I would call, they would tell me that I am not on the schedule. I would also go in and they would also tell me the same thing. They think I quit cause I haven't been showing up, well its their fault for not calling me and telling me when my shifts were and all that. I found a better job so and they call me so yeah.

Erica theesfeld

Over charged me and took forever

Gerald Miller

Great servive

Brian Shaw

Good people, good food, and their specials are a good value.

Tina Porter

Drive-thru moved in a timely fashion

sean holleman

Awesome!!! We live in florida now and there is not a Dairy Queen there so we always stop when we come up to visit family and friends

Whats Next Remodeling

Great service and fast.

ISMAEL LOPEZ

Best bandanna splits!

Melany Howard

I normally go through the Drive through to order. The employees are courteous and willing to answer questions about certain foods. The service is normally speedy. I especially like that it is a rare thing for them to get my orders wrong.

Travis Harris

Great service

ronald hatcher

Great food

Larry Apalatea

Went through the Drive Thru, it was fast order was correct and employees were courteous.

Nathan Moody

Food is usually pretty good, just depends on when you go on how fast the service is. I have been in there before and had to wait almost an hour for 1 burger and fries.

JaLeesa Williams

Love it

Jozph G

It's DG home of the awesome Blizzard with the amazing flavors! Mmm mmm I can hear myself getting fatter ....lol

Joel L.

Over price junk food...not fan food!

Jason Pickens

Good food. Didn't fill up our cups near the top

Lilley Kastamo

So rude. Locked us out long before closing, and yelled at us for coming in and giving them good money and business.Horrible customer service. 10/10 wouldn’t reccomend coming here.

Heather Ossig

Awesome malts!

Luis Lopez

Pretty expensive for a burger place. But tasty

Kodi Sony

It's not bad, it's just not a place I'd like to go to myself.

Morgan Day

Super slow to get food out, took about 30 minutes for 2 meals and 20 for 2 ice creams in a not busy time of day. Food was greasy but ice cream was okay. Staff was friendly enough

Nathaniel Ellison

The workers here were surprisingly pleasant and friendly.

Robert Curren

Went to try one of the new blizzards. I actually got 2 for my wife and I. First blizzard was flipped upside down 2nd wasn't. By the time i got to C st they were already melted enough to get all over my car. When i got home (which is off …

Deon Oakley

Bad service I waited 15 minutes for a chocolate Sunday and clearly seen it ready and when the employee finally brung it too me I said I need that made over the look I got from that was rude mind you there was two managers on duty me and my wife used to love going up until now bad service and bad food it's like this at both locations

misty nukapigak

Yummiest yummies great service and wonderful atmosphere

Stephanie Simpson

Best Blizzard in town!!

Mike Gates

Good service. Onion rings were a bit crunchy. Blizzard was great.

Laporsha Evans

Ice cream was great! Our food came out super fast and staff was very friendly! Right across from the beach and the seating outside was great!

Lauren Burkhart

Nice atmosphere. Family friendly. Staff was nice and helpful.

Lisa George

Just the BEST one stop shop!!!

Jessica Teague-Beach

It did smell like something was burnt when we walked it. And most of the employees are late high school/early college age. Service was nice and punctual. Food that was made was yummy and presentation was good.

Cyndi Street LeTourneau

Friendly staff and the banana split didn't let me down.

Keon Knight

I love their sundaes

Cecil Malone

Malted shake is the best

Gordon Swatzina

Very good service

Wesley Walker

Ice cream wasn't good!!

sophia

We wanted 1 soft serve cone, but they turned us away at 956 because they close at 10. Refused to serve us and the woman had an attitude. Go to a better ice cream spot. There are tons that happily serve their customer

Judy Taylor

Food is great. Prices are reasonable. Clean atmosphere. Friendly staff.

Nicole Barbee

Very bad experience. My daughter ordered a blizzard that she did not like I simply asked if they could make her something else. The manager said no and that was final. Did not try to fix the issue at all. We just spent $40 on food there and the cashier actually charged us for an extra sundae that we did not order but we kept it anyway. They clearly don’t care about satisfying their customers.

Van Strebe

Dairy queen only landed in Anchorage not very long ago. They never disappoint with thier ice cream. Whether it's when they flip it to show you how frozen it is. Or all if their ice cream babies mixtures and toppings. Ok now we talk about thier food. Not my favorite and the gravy is awesome though. One thing I will say is I never seem to get old product from them so still 4 stars.

gary dean

Good service. Food is good for what it is: fast food.

Danny nib

The food was great and the service was awesome

Linda Mccain

Hot food today

MYRIO HILL

good food

MMcClure McClure

The food was alright service at drive thru was a bit slow.

Memonjahh

To all customers that are reviewing this Dairy Queen because they are going to eat here or are a previous customers, PLEASE stop coming to this restaurant and being absolutely rude to the employees. Just because you are a customer does not give you the excuse to be rude and disrespectful to the workers, they have their own lives outside of their job so they don’t need you coming through the drive through or the front counter and being disrespectful. Not only are you disrespecting adults but you are also disrespecting minors that don’t need your negativity in their lives. It is FAST FOOD not some fine dining restaurant, where you get top notch service. Their job is to make your food as fast as they can, while treating you with the best service they can offer. Imagine if you worked here and some customer was being brutally rude to you, you would feel disrespected because you are just trying to do your job. -Think before you speak

Trey Pollard

I gave this five stars because we were greeted in a very friendly manner and it was the only cheeseburger we could find after 11 p.m. right on the Strand. Definitely hit the spot after a week straight of seafood.

Meghan Randall

Good food. The drive-thru was a little slow, but to be fair we ordered a LOT of food.

Rick Wilson

Employees are rude, short with customers, and don't seem to want to be there! I would recommend anywhere else.

Dale Edinger

Solid DQ menu... Staff friendly and service fast... One of the few fast-food franchises on the Beach Rd...

Gary Pearcy

Very busy but still got orders out.

Tina Thomas

I ordered the chili cheese coney meal...it was delicious

T Reed

Haven't been in a while, way better today than it used to be. Hamburger tasted fresh, not nuked to death.

Lori Hartley

Terrible customer service. Can NEVER get your order right .Don't waste your time or money here

Juan Jauregui

Fast drive-thru service. Great place to stop for a quick cool treat. Nothing else really in that area

Adam Pilkinton

This is the way you should do customer service. Courteous, quick, accurate, and even wished us a happy new year. Fantastic.

Raven Dominique

Horrible customer service very rude would never recommed anyone to eat here had to get a refund tjat took 24 hrs to come back on my card very disgusted

kraig barritt

Chicken strips were actually chicken nuggets. Tiny

Kayla Sisneros

Love y'alls ice cream the most. But it's all great.

Tisha Creel

The person at drive thru not so pleasant today

jai abercrombie

Rude manager. I actually give it 0/10 will not return. I drive to brusters or atlanta hwy location

Ben Bassler

Good burgers and fries

jamison groh

Garbage! Staff was horrible so was food.

thomas krogman

The food is always hot and fresh, the Blizzards are the desert to come for.

Viki Kelly

The best peanut butter n chocolate sundae

Gail Hornsby

Slow

Deborah Trimmer

Average DQ, soft serve is the same as national, order your ice cream cakes fresh, the ones in the freezer can be stale.

Cam Kay

Great ice cream and staff.

george moreno

Visit often.weather I want lunch dinner or dessert.or a combination.

Thurimen Mitphen

So many options on the menu. If you've never been here before, expect to answer a bunch of questions. Lady had a think accent and spoke softly so it was difficult to understand. Food was good and we have no complaints about that. If you know what you want and go here often you'll be fine. I don't go here often enough to know what's offered.

Sharica Johnson

Great customer service

Carrie McCrorie

The 5 buck lunch is a good deal but the service is typically sub par. Last time I was there, no one was behind the counter for several minutes despite 4 people being in line. It’s a good place to go for dessert but if you’re really hungry it’s not your best bet for food. There will be a wait and the portions are small.

Moose

Nice to get the late night offerings..

Porkchopranch

It was extremely slow. They only had one register open and people lined up to the door. Finally a manager open another register. The family ate here the day before and had the same problem. Food was good it just took longer to get to order it than it took them to fix it.

Polly Alexander

My sister and I ate here today. The lady in front of me said she didn't have any money and she was giving her order for free. It was close to $5 . Not that much but not the point. We were headed to the car and one of our ice-cream cones dropped to the ground. Keep in mind now we paid for our food. So my sister wanted to go see about another cone and they wanted to charge her full price to get another one. I can't believe after giving away a higher price item because the lady said she didn't have any money they would not replace the ice cream cone that was paid for and dropped. That just wasn't right. If they could give away that item they just gave away they could have replaced her ice-cream cone or maybe even half price. It was the Dairy Queen off southern Blvd. and high way 31. I don't think its fair. And will not spend any more of my hard earned money there. If you can't treat customer fair you shouldn't be open. Just my opinion......

Sara Attman

(I created a fake profile so no one will know who I am.) We visit Dairy Queen every time we come to Orange Beach. This particular time made us rethink our traditions. Brodenia took our order tonight. She was completely rude to my father in law when he was ordering saying things like “huh” and “what?” And laughing at him When she couldn’t understand him. She was also unprofessional because she never took her mic off so we could hear everything she was saying to her coworker next to her about us. After we took 7 whole minutes trying to order our 5 ice cream/drinks she still got 3 of the orders wrong. When we tried to tell her that we ordered a hot fudge shake and an extreme frappe and that she gave us a regular shake (?) and an Oreo frappe she argues with us for 5 minutes. My diabetic father in law ordered a SUGAR FREE dilly bar and we just asked if it was sugar free and she said LOOK ON THE FRONT ITS CLEARLY RIGHT THERE. We had to throw away 2 items because 1 we didn’t order it and 1 the person who ordered a regular frappe hates oreos. The only reason we put 2 stars was because the 2 people who got their order right actually enjoyed their order. We won’t be back.

taha young

Very delicious food and pretty good staff

Denise Brown

$5.00 meal what a joke, dirty bathrooms

Lisa S

How do you not have chocolate ice cream?!? I’m done with DQ. For the price of it I should be able to have a choice of more than just vanilla ice cream.

Don Edmonds

Confused in getting orders out

Dorothy Massey

Love getting a blizzard from here!!

Josh Kemerling

It’s 2019 and you are nickel and diming your customers over American Express cards! DQ Corporate should be ashamed of you!

Neatria Osborne

The best Oreo blizzard in town.

Michael Morris

Was awesome. Meal deals were worth it and employees are super nice

Azalia Isenhart

The smoothies and shakes were delicious

Maria Lee Jordison

Great fries & icecream!

Mr. Brett Kirk

Wife wanted something quick and hot for lunch while through with a hospital visit. Right down the road we went to DQ. I enjoyed a 1/2 lb flamethrower burger with no fries. She enjoyed a crispy chicken grilled sandwhich and a plain cheeseburger both with no fries. We really enjoyed their burgers. The chicken sandwhich needed a little extra sauce which we didnt think it would need.

Rodney Trone

Great visit love how I was treated

Chris Scowden

Hard to beat DQ ice cream

yukon2546

Just went through the drive thru to get food for the family. They were taking and filling orders at the window so it was quite a wait to start with. I ordered a cheeseburger for my wife. She opened it up after we got out on the road...NO BURGER OR CHEESE!!! Just a bun with lettuce, tomatoes, mustard, & ketchup! Unbelievable...Great job team!

Brian Staub

Nothing beats a summer berry cheesecake blizzard. Better than anything Miller's offers.

Jessica Lasky

Worst DQever been to. The food was fine but customer service is horribble. Rude and waited 30 mins for food. The 5 people in the drive through and 6 customers who came in after us got their food before ours. The employees also mocked us because we got upset and complained and asked for a supervisor or a number of management to talk to.

Nate Ivanoff

Okay so today I was having a cone dipped in cherry flavor, and there was a hair on the cone. I thought maybe it was mine at first. Then I realized it was there when I got the cone. I threw it out right after it was so gross. Never going to that Dairy Queen again.

Debby Ditson

I love DQ

Taquita Hayes

Great food but was charged for something. I didn't get

Erica Greene

a bit pricey and barely speaks English

Aolani Silva

the foods are okay and the ice creams are awesome. service is okay

Shannon Zuo

we ordered 4 blizzards and 3 burgers. 20 minutes later, they brought the blizzards, half melted and they didn't even bother turning it upside down. after inquiring about the food, the server's / employees reply was 'i don't know'. it took 3 trips up front before the manager made the 3 burgers. of course that was after he clocked people in and out. when you have hungry kids, 30 minutes is a long time to wait for food, ESPECIALLY in / at a fast food restaurant. oh, but their was an act of kindness. a free coupon for a small blizzard. yeah, like thats going to make up for bad management, bad employees and down right crappy customer service. i am forced to give 1 star to post about bad service, should be an option available to give negative stars.

Joseph Born

Waited 53 minutes for our order, which was taken wrong.

Tititana Williams

Great My Job!

Edward Rossback

Food was good. Air was broke and it was hot.

Sharon Williams

Enjoyable place

Paige McGallagher

Stood in front of the counter for a good 7-10 minutes before the girl in front of us even acknowledged we were there. ( She was looking at us, it’s not like she didn’t know we were there) When she did she wasn’t friendly at all. Will be taking our business elsewhere.

Joshua Osborne

Apparently gravy doesn't come with the chicken baskets anymore unless you pay extra, and the employees make fun of you for thinking it does.

TishAnne Steele

Maybe they're not always super slow, but we pulled in behind a bunch of tourists. 40 min wait for food. Would've never placed theborder if we'd known there was that much of a backup. This is the kind of I fo they should share with potential customers before they place orders.

wheatley berger

Tried to go through the drive-through last week and the drive through headsets we're not working. No sign or nothing so I drove around and was told by the young lady at the window that they were not working. She took my order and it was good. Tried again today and again no answer at the drive-through speaker. Assuming the headsets were still not working I drove around to the window. A young lady comes over and unlock the window and says that they are not open because they don't have a manager there. 4-5 employees there from what I could tell. There was a supply truck in the back and no manager to sell to the customers. it just seems like this store is not being run very well.

Steven Todd Thaxton

Dude (jerk) sweeping the floors was the same guy that put my food in the to-go bag. What?!!

Desiree Spezialy

One of the re-done joints, good food done fast and right, but be super careful leaving. Remember it's a divided 4-lane.

Domonique Hails

Great food but prices to high

Abigail Powell

After work this was one of my only options that wasn't out of my way but I was really upset with how little I got with my meal. I got all my chicken tenders but I only got a few fries.

Steven Hoeppner

Friendly staff, good product. Waited in line a while. Maybe short staffed.

Kiara People

I love the food and the owner is always nice but the only for 3 stars are the employees rude

Heather Norris

Its fast food. Friendly staff. Great ice cream

Tiffany Flynn

Always hot and tasty yum!

Maxii Barrera

First time trying and to be honest it's pretty good

Naynaylovesmakeup

I gave it two stars because the cashier girl was so polite and helpful. she was running around like a chicken with her head cut off because the place was packed and she was the only cashier and there was one manager running around assisting her making sure everybody got their orders. But it was still a mess we waited 20 minutes for a blizzard and an orange Julius nothing else and it took that long only to have messed up both desserts. I ordered an Oreo blizzard but got a mint Oreo blizzard which I didn’t want an orange Julius was so liquidy it was gross I understood that it was busy and I’ve worked in shops where you never get a second to slow down to just stop doing and going fast fast fast hurry up hurry up but when I was rushing I still made sure the quality was there behind what I was making, these kids just didnt give a damn.

Joretta Long

Pretty good customer service

Matthew Shotwell

Their soft serve machine couldn't keep up with demand. It was very busy. Had to wait about 20 min for a dipped cone.

Cody Oates

Getting the shrimp basket for reaching a goal of mine

Nichole Sandahl

Ordered the chicken breast sandwhich... All i got was 2 chicken tenders on a bun and the tenders were thin and over cooked extremely dissapointing and the onion rings were small and also overcooked...wont go there for regular food again

Ryan Harrison

Decent food, not very hot - as if it had sat for a while pre-prepared. Wasn’t great.

Alan Andress

Nice place. Super friendly staff.

Steve Campbell

Yummy ice cream on a hot evening.

Bone krasha

I love their ICE Cream

Eli Bryant

Good burgers and good ice cream

Debi Bloom

We always love to get their 5 or 6 dollar lunch and upgrade to a blizzard for a buck. My favorite is the mint oreo. Their chicken strips are the best! The burgers are a little dry and too much mustard, except the one with mayo and lettuce and tomato. I wish they had a location in North Anchorage or Eagle River. We'd be there every day! So maybe not.... or I'll get too fat.

Aunteejudy Taylor

Friendly staff, delicious food, great prices. Clean atmosphere. I will be going back.

Erik Bryant

I like my ice cream

Jeremy Chung

Good food and blizzards overall. But they’re workers don’t know how to bill. I got 3 blizzards and got charged for 9. They need better management and training

Orita Mine

The ice cream is great but the drive thru line time could be cut down by parking some of the food orders. There have been times waiting 5 minutes behind someone at the window and all I want is a cone. Also might want to have pictures of cone sizes for the staff. I order the same size but it never comes out the same height twice!

Sue Smith

Love their $5 lunch deals. Good for adults and great for kids! Makes it affordable to eat out.

Beverly Davis

Drive-in service is a plus, friendly staff. I ordered Chicken Fingers Basket.... food hot, good portions, but sadly Chicken Fingers were extremely dry, too much breading, tasteless like cardboard. Sorry Dairy Queen. I suggest skipping the Chicken Fingers!

Jerry Masiello

Service was fast and friendly

Iduvina rivera-sorto

The drive thru at Dairy Queen around 12:00-2:30pm is insane. So if you have lunch around this time your average wait time in the drive through would be probably 10-15 sometimes 20 minutes. It’s definitely slower than McDonald’s by a ton. But this is just a heads up. I’m here a lot during that time because it’s usually when I take my lunch breaks from work. I love the food here and the staff here are great. I’ve never been the picky person. So if you are someone who expects the world around you to be perfect or get whatever you want the second you want it from the from the employee- don’t come here. And if you come here regardless of the fact and are rude don’t expect the employee to be happy to serve you. I’ve seen too many rude and idiotic people come through the drive through. Be patient or leave. It’s easy. The human being behind the counter makes mistakes too sometimes. If they do make a mistake you can politely tell them about it. Every time I have came to the drive through and they have forgotten a drink or what have you- once I bring it up to them they are apologetic and fix it for me simple as that.

Nikita Wright

Eat here before ice cream good

Carol Bourquin

Today was awesome. Saw some vast country. So beautiful to. I have flown with John before and will do it again... I totally recommend flying with John.

Melissa Davis

The best foot longs I’ve had in a long time! The one on Mobile Hwy in Montgomery has a high score and no problem with the food order.

David Nielsen

Posted hours say lobby open until 8:30. Not open....drive through only. Total chaos trying to order from under-trained staff. They offer two flavors of soft serve, chocolate and vanilla, but were out of chocolate. They offer two kinds of milk, chocolate and white and were out of white. Struggling!

Teresa Robinson

Service was extremely slow. Not enough employees? Or improperly trained on time management? I ordered the pumpkin pie blizzard. Oh my was it ever good! That is until 2/3rd of way down when it turned into plain vanilla ice cream. Again, this is reflection on staff more than product. Maybe next holiday they will schedule more help.

Alex Slaght

My husband got a meal and I got a blizzard. They were great! I saw the Pumpkin blizzard and knew what I was getting. It's so good! The staff were quick and super friendly as well.

Juanshijo C

Yummy to my tummy

Kyle McClanahan

Food was delicious as expected, but my favorite is the Orange Julius now. Mango Pineapple smoothie was A+ and a new personal favorite. I don’t even like mango lol.

L J Dude

The employees were rude and not professional. The food wasn't good. The soda was good though.

Steph Morgan

Very poor service and very slow

Cheryl Van

The food was awful, it was cooked to hard, food had no flavor, service was slow, and they had no gravy to go with the steak fingers. Not going back there to eat.

Jeremy Kashatok

Drive through window took forever. For... ever...

Adam Aschenbrenner

We ended up here because it was late, we promised the kids ice cream and the local shops closed already. DQ is all right

Sam Renney

The service was fast and the food was good. Could use a little coaching on how to be more friendly with the customers. Smile more and don't show that you dislike your job, or wear an expression that says it's the end of the world. Other that the frowns the food and service was great.

Zstudios The best

When he turned my blizzard upside down..i was blown away. Ill keep coming back.

dorothy moss

The place is nice and clean good food a,d very good Ice cream. D M

larry Roark

Decent for fast food drive thru. Brownie dough shake was good

Chrystal Galovin

I usually have a good experience going through the drive thru. They always flip the blizzard upside down for us but this time the girl handed ours to us in a cup holder. I asked "Don't you guys usually flip the blizzards?" The girl at the window said yep and then just walked away as if she was annoyed with my comment. I am not complaining about the food but the customer service could have been better.

Esteban Hill

They did a wounderful job ! Thank you

julia medina

I love the vibe of this place! Food wasn’t that great. They could work on food presentation.

Neil Arthur

Fast service and awesome blizzards!!! Thank you guys

Morris Weeden

Great place to eat

William Greenlee

The grilled chicken sandwich...consists of bacon, cheese, and a bun. NO CHICKEN....AND THE DRIVE-THRU CHECKED THE ORDER BEFORE HANDING IT TO ME. PITIFUL. REFUND TOMORROW AND NEVER GO BACK. I wish I could post a picture.

Ada Ejike-Maduakor

Love their Barbecue chicken strips.

Ryan Stafford

You'll find plenty of desserts here and different types of hamburgers. The service is slow, so please don't be in a hurry. The food tastes good, but I think it's the desserts that give DQ a good reputation. If this review was helpful please click the Like button. April 2019 (1) OREO Cookie Blizzard Treat (Large): $5.79 (1) Chocolate Dipped Cone (Large): $4.19

Joseph Frye

Love dairy queen. I really enjoyed this one though. It was really nice and clean. The ice cream we ate was perfect for the heat. Best ice cream in the area and we will always go back to it. The price here isn't too bad either. My kids were quite happy with the choice.

Rob Craig

Usually a long wait and the service is better in other places but it is conveniently located right off the beach.

Charles Meza

Terrible terrible place. Every time I swear them off then I go back thinking it will be different. It never is. I've never in my life has good food here. I'm not picky but I can never even finish my meal because it's so off putting.

Maddawg

Went and got a 6 buck lunch which I told the cashier that I wanted my order to go which when it was ready the other sales person tr gave to me without it being bagged I advised that person that it was to go in not mad but people there really need to pay attention to the customers request

melanie williams

Asked for a Peanut Buster Parfait... got vanilla ice with pecans and the top drizzled with chocolate sauce

Stephanie Cullers

Great food and deals.

Tracy Blythe

Yummy $5.00 or $6.00 lunch specialz that INCLUDE ICE CREAM!!! OMG...How AWESOME iz that?!?!

Dennis Traylor

Great food for incredibly low prices. 1/2 off any drink you can out a straw in. Great place for a date and a shake.

starlet matthews

Good, hot food, cold shakes.

Baleigh Daugherty

This was by far the worst DQi have ever been too. They gave me frozen fries and my grilled chicke was black. I don’t care if they are busy, a customers satisfaction is the number one responsibility. I was NOT satisfied. You need serious change.

Baby baby

Good fresh fish sandwich and just delish

sheila guidry

Love dairy Queen wish there were more

Steve Bryant

great staff and presentation

J Redmond

Good food and very friendly service but the drive thru speaker was very loud and made it unbearable to eat there. Couldn't wait to leave.

TrueNorth AK

Very nice service and awesome food.

Annie Feliciano

Its ice cream and goodness!!

robert williams

Its DQ be thankful we have 3 finally

Greg Lester

Out of many things on the menu. When we asked for a standard blizzard that all other Dairy Queens have had for years, they looked at me funny and said that they would not advise of that combination and then they said they couldn't do it. …

Hosheyah Yisrael

Awesome

Mady Sheehy

I went in to ask about ordering an ice cream cake for my nephew's 3rd birthday and everyone completely ignored me. If they were busy I would understand, but they weren't. I had to take a step behind the counter to get someones attention, and even then she barely looked up at me to respond to my question. Skip this location and travel 15 min to the Gulf Shores location like I did. They were very helpful, unlike this team.

OBAmy J

Best Burgers and banana splits

M&R VASQUEZ

PERFECT FOR FASTFOOD! THERES EVERYTHING YOU MAY WANT. SWEETS AND FOOD.

Ted Stough

Good ice cream

Alexia Noel

I love DQ!! Fast and friendly service, and pretty exceptional in quality menu (when it comes to fast food anyhow) ! Always clean, short waiting period. I really like that they will bring your food to the table as it comes (if time permits of course), so for example you can snack on your hot, salted pretzel sticks w/ mildly spicy white queso dip while you're waiting for your A1 Angus Steak Burger or your 5$ buck lunch (+dessert=✓)!

Denise Allen

We go before 4:00 pm so we can still get the 5 and six buck lunches. They are perfect for an early dinner with a treat!( in addition I dont have to cook)

Phil Sczykutowicz

Quick service. Ice Cream was good.

Floyd Todd

The worst food and experience ever. I order the crispy chicken sandwich and what I got was 2 small chicken tenders that were dry. I paid almost $7 for the meal. I waste of money

Shannon Madill

I just wasted 25 minutes waiting for cold chicken and it's been 30 minutes and she's just now making my blizzard when three guests have been in and out of the door with thier blizzards and food.... I don't write bad reviews cause I know how it is but this was ridiculous!

Ryan S

We came and ordered inside around 2pm on a weekday. We were the only people inside the restaurant, aside from a couple who came in after us. Service was very slow - it took us about ten minutes to get our food (which was just two sandwiches), then another five minutes after to get our shakes. The sandwiches were not very warm and holy cow, layoff the mustard...my burger was swimming in it! While this is a new and convenient location, and very clean inside, I don't think we'll be back. We spent $25 on just two mediocre sandwiches and two shakes.

Daddy Girl

Hot an fresh

nclgmb

Blizzards are subpar (the toppings mixed in are only at the top. It's not mixed well and overpriced for what you get. But burgers are good

Yolanda Thomas

Fun place to take a group 6$ lunch

Robert Wendling

Cassandra made everything run so smooth in this place I don't know where it would be without her thank you

SSG Behr

Just the perfect snack

Desmond Williams

It was pretty Kool to visit my child hood restaurant.

T-L Carter

Just picking up my nephew

Zachariah Sanders

Mmmmm mmm mmmmm Calories galore

rocco k hogrefe

Grab a meal and some ice cream ,can't go wrong dq

Lenci P

Great service!

Debbie Fanning

Crowded, but good. The line moved quickly. Very organized and efficient, as well as friendly and polite.

Michael Roberts

This Dairy Queen is really great! Very fast and friendly service as well!!

Mark Francis

Seems to be a recurring problem with DQ through out the country. Out of chocolate soft serve. Happened twice in NC &, SC recently. Hey DQ get your act together or you'll go the way of K Mart...

Bre McGhee

Only come for DQ’s ice cream. This location made me a great ice cream cake once before and the Arab guy who I think is the manager was pretty nice. However the rest of the staff never have smiles on their faces. Went today and the lady said the basics, have a great day, and wasn’t rude but had the same “blah”, dull expression on her face the entire time. Also some staff are always outside taking smoke breaks or going around in the parking lot with other people. Can be quite slow service sometimes too. It’s a hit or miss with this place

Rebekah Beck Bassett

Lovr it serves great food.

Pangna Brandne Vang

Horrible food! Taste like its been soked in oil and sat there all day. Ketchup bottles didnt even have ketchup. Didnt even get a serving tray, the person just threw our food on the table.

Alfreda Murphy

Poor service

sircharlesjonesbro#3

The best banana splits

Robin Crum

Very pricey. The waitress was extremely nice. But the place was unorganized. I won't go back.

Victoria Hamby

Wouldn't even give a star. Terrible customer service!!! You never get the correct order!!!

becca thomas

By far the worst restaurant I have been to. My hamburger had more sauce on the outside of it than it did on the inside took him 10 minutes to make one hot dog. The toast was cold and soggy, they put in half a chicken strip and counted that as one. The people were nice but their food and the way that they handle their food is baffling I will not be going back.

Pete Donahoo

Great products as always. And the happy hour that they have in the afternoon is pretty awesome also.

Martha Johnson

The food was delicious

BOBBY LEIBFREID

Cold food when asked specifically to cook it fresh. Salad was disgusting.

Justin Williams

Food was dry and overcooked like it had been made 2 hours earlier and heated up in the microwave. I ordered a Turkey BLT and for some reason it didn't have lettuce and came with a chicken breast on it. I brought it back thinking I might have gotten someone else order and they tried to tell me that is they way its made. Lied right to my face. Not coming back any time soon, if at all.

Douglas Markussen

My burger and fries fit the bill - I was really hungry. The banana split topped it all off.

James Galyon

Worst DQ ever there could be one car in front of you it will be a minimum of 10 minutes

Elizabeth Royalhouse

HavIng not been to a Dairy Queen for many years, I was unfamiliar with the menu. But Jenny and David were very helpful and personable, so I felt comfortable and enjoyed my dinner and visit. Congratulations to Anchorage, Alaska DQ!

Teri Ervin

Delicious DQ

Evan Bryner

The food is hot, fresh and cheap but you get what you pay for. The fries taste like fish and are cover in little black specs which make me think the oil hasn't been changed enough. The wait times are barely acceptable. I ordered a small Reeses' blizzard and they tried to charge me for a medium butterfinger blizzard. And they forgot to give me my drink. Spend a couple dollars elsewhere and save yourself the trouble. Asked for no ketchup on my burger and it appears they gave me a extra mustard instead.

James Banks

Should be open very early for breakfast

Clint

Excellent service. Friendly and courteous staff. Food was very good.

Aliyah Boswell

If I could give zero stars I would. The cashier was friendly and courteous, but the food was bad. I've been going to DQ for years and I don't know what happened, but I won't be back. My mom's burger was raw, my sister's toast was so hard it was inedible, the lettuce and pickles on the sandwiches were old, soggy and had changed colors, and the mayo tasted old or like it hadn't been properly stored. I've worked fast food and I suspect that they haven't had a truck come in and they're selling old food that should've been thrown out. Disguisting.

Liliana Yazmine

The food wasn’t fresh at all .Me and my friends were looking for a fast food place to eat on our vacation we got the chicken baskets there really wasn’t chicken it was breading .Not only that it wasn’t fresh , barely warm !Fries weren’t done not crisp had no flavor . Burgers were ok .Bathrooms fairly decent.We spent over 30 dollars and this was a disappointment.

Ana Johnson

The ice cream was fine, looked dirty as hell on the walls though

Business Hours of Dairy Queen Grill & Chill in Alabama

SUNDAY
10:30AM–9:30PM
MONDAY
(COLUMBUS DAY) 10AM–9:30PM HOURS MIGHT DIFFER
TUESDAY
10AM–9:30PM
WEDNESDAY
10AM–9:30PM
THURSDAY
10AM–9:30PM
FRIDAY
10AM–10PM
SATURDAY
10AM–10PM

PHONE & WEBPAGE

Dairy Queen Grill & Chill en Alabama
View Phone Number
View WebPage





Others also saw
Aji Sai Asian Cuisine
Aji Sai Asian Cuisine
Restaurant - Alabama

Chinese restaurant

Golden Corral Buffet & Grill
Golden Corral Buffet & Grill
Restaurant - Alabama

Buffet restaurant

Hooligans Restaurant
Hooligans Restaurant
Restaurant - Alabama

Mediterranean restaurant

Acre
Acre
Restaurant - Alabama

Southern restaurant (US)

Meadowlands Sports Complex
Meadowlands Sports Complex
Restaurant - Alabama

Sports complex