You will see the feddbacks of real people who buy the services and products of City Hardware (Restaurant) in Alabama.
Nowadays this firm gets a score of 4.4 out of 5 and that score has been based on 521 reviews.
As you can read, its rating is positive, and it is based on a very high number of scores, so we may say that the assessment is very faithful. If there are many people who bothered to rate when they are pleased, is that it works.
As you know, we do not usually stop to write opinions when they are good and we usually do it only if we have had a problem or issue...
This Restaurant is classified in the category of American restaurant.
Great food good atmosphere and nice staff...The wings were great and the wood smoked Salmon is Awesome ( smothered in dill lemon sauce)
Food wasn't worth the bad experience of setting and waiting. Really, go somewhere else.
Love service/is awesome. Love all the food,from salads to desserts. ❤
Excellent meal and very reasonable prices.
We stopped in for lunch and were very pleased. The catfish platter was delicious, lightly beer battered with an amazing dill flavored tartar like sauce. We had the shrimp appetizer and it was also delightful sweet and spicy. We finished our meal with a chocolate cheesecake. The atmosphere was industrial rustic, wait staff was pleasant and attentive (my cup was never empty ;). Would reccomend it for anyone e looking to eat I. Florence,AL.
The food was real good. They have some of the best chicken tenders in town. The service was good, but could've been better. But, our local college, had graduation, so it was understandable. Good decor, real good food, and good service. If you've never been, I would highly recommend it.
Comfortable seating, surprisingly good food, excellent service, and great atmosphere. Live accustic music, and singer was a nice tastful touch. First time visit, and do plan to go back!
I like the food here a LOT, but there is pretty much nothing to eat if you're vegan. The atmosphere is always awesome. Great location. Even when it's crowded the wait usually isn't bad. I like the upstairs bar.
Poor service. Waited 30m for server. She was too busy chatting with co-workers. Food is middling at best....on par with chain restaurants like Applebees or chili's (which is a really low bar). Some of the hole in the wall bbq places in the local area have much better food.
City Hardware is consistently one of the best restaurants in The Shoals! Great steaks, wedges, etc. Great service too!
The Mediterranean flatbread sandwich was amazing. Loved it. Service was friendly and timely. Thanks Eric!!
I love the atmosphere and good service. I got the ahi tuna salad. The combination of flavors was great, but the tuna could have been seared better
Great food, and service. There was live music when I went and it was very good, but maybe a little too loud. "lunch" portions are available for dinner for those looking for smaller portions of the dinner dishes. Highly reccomend
While the menu may be a little pricey, that doesn't bother me at all. The food is high-quality and creative. The butter that they make here is out of this world. One might say it's butter than sex. The potatoes and veggies were fresh and cooked perfectly. My steak was red and mooing. They know how to do a real rare steak. If you're up for a fun date night or a more special occasion, this is definitely the place to go.
Just okay food, I had the meatloaf that had more filler than meat.
Hammered Chicken Salad is awesome and service is good.
Super good ceasar salad. Great atmosphere
Chicken Marsala was fairly good, and the potato soup was cold when brought out. My main issue was one person in our party had a food allergy and the waitress didn’t really care about it whenever we tried to order. Probably won’t be back.
delicious food, cozy atmosphere, and super-friendly service. highly recommend!
Great Location Food and Service
These cheesecake filled donuts knocked me out! They're so good!
This place was excellent. I had the bacon wrapped meatloaf and the lemon blueberry cheesecake for dessert. It was so good we'll be going back tomorrow.
The atmosphere is nice the wait staff is friendly the prices are a bit high on something's and always ask when it says market price on the menu expensive lesson learned and the dessert was amazing as well as the sushi
Service was excellent and food prepared as ordered. Beautiful old building and comfortable seating.
Bartender was nice enough had to run downstairs to get change and $6.00 for a well drink is a little excessive
Try the crabcake. Good ribs and catfish. Best chicken tenders in town.
Great service. Welcoming atmosphere. Wonderful foods.
Wonderful food.
So not good. Especially for the money. Total disappointment.
Great food.
The food was amazing, the service was lacking for a slow night and gratuity was added. It was aggravating to pay 18% tip and have empty glasses all night.
The service is great, the view is great. The food, I found a little bit lacking. I'm not saying I won't go back I just wasn't Blown Away
Great location, nice atmosphere. Food was not great though. Rotisserie chicken was ver dry and garlic mashed potatoes seemed old or from the previous day.
Not great, but interesting atmosphere. Too much bbq sauce on the meatloaf. Cold mashed potatoes. Shrimp and grits sauce was turkey gravy. Service was average at best. Overall 5 out of 10, being generous....
Great place to eat. Everything I've had there has been great. You have to try the skillet cookie.
Great food nice people
I had a balsamic chicken special here that was amazing! Not sure how often they have it though.
Owner was friendly, service was excellent, the catfish was delicious!!!
Ordered a Wedge salad and soup . Mine had brown lettuce throughout so I alerted the waitress they brought me another one .Then soup I ordered was brought to table took a bite tasted burnt looked into soup and big chunks of Black crust from apparently bottom of pan was burnt Called for waitress she asked if there was anything else I wanted I said No Thanks .She sent the manager over he apologized and said it was burnt cheese in bottom of pan and they dumped the pan out and was also sorry about the salad he said he took the soup off the bill and offered us a cookie My husband enjoyed his food he had salad and meatloaf wrapped in bacon . We ordered appetizer of fried green tomatoes they was pretty good ! Pricey place to eat $30 + for our food . We tipped the waitress and left wasn't her fault she was sweet . Manager was Nice too ! Just was disappointed after all the hype of this place both items I ordered wasn't edible .When we was leaving there was a band apparently upstairs that started playing they sounded good as we was leaving .
Had the rotisserie chicken for the first time, and loved it!
The guy that owns Ricatoni’s next door also owns this. That place was excellent until they abandoned fresh-ground pepper, great croutons and chilled salad bowls. City Hardware is the next level. They have great bread, burgers and beers on tap. The prices are affordable and they have pepper and salt mills on the tables! Great touch! Get the cookie in the cast-iron skillet for dessert. I didn’t this night because I’m fat and am trying to lose weight.
Terrific experience for Valentine's day! Sushi was on point.
It was absolutely fabulous as always. Our waiter, Linden, was incredibly attentive, and fulfilled every extra wish of ours quickly, and with an amazing attitude. Compliments to the chef for mine and my husband's food, and to the bartender for my Long Island Ice Tea. Simply spectacular and WILL be back again soon!!
The food and service are not worth the price.
I enjoyed the greeting from my host and server. Server was helpful upon making a menu selection that didn't involve meat. I ordered a ginger ale and fried green tomatoes which have panko on them for breading. I have tried fried green tomatoes from many places. These were cooked good however the flavor was lacking and the buttermilk ranch dressing has to accompany it or it will just be very plain. Other than that it was good. My drink was great! This place seems to have all kind of customers from 0-92 so bring your babies and enjoy a booth. The high chairs are at the bar. They have an upstairs seating also. They 2 tv's in the main seating area. They also have ceiling fans. Enjoy.
Good service, great food, especially the ribs and chicken tenders. The hostess was not that pleasant but the waitress made up for it! We asked to sit upstairs and she said it wasn't open. And sat us by the door, and the very next people that walked in asked to sit upstairs and she said sure! No one left to open a table and there were waitresses going up and down the back stairs. So i knew there were people up there. We felt kinda profiled and probably won't go back. Unfortunate
My wife and I go there with our grandchildren about every 6 months when we visit them. On the last two occasions the service has been poor and the food was OK. On booth occasions we have had to ask for our server or I have had to go to the kitchen area to get help. Not good. The food was OK, but nothing outstanding to go out of your way for.
good food.
Food was fantastic. Our service was impeccable. Highly recommend .
Great service. Great food
everything I've eaten there is great.
I loved everything I tried. Service was excellent, friendly and accommodating. I would recommend City Hardware before I recommend any other restaurant on that whole strip of resturants
This place always has delicious food and a nice staff!
Very good dining experience!
Delicious....great crab cakes....
Yum yum yum!! We went here during a visit to Florence upon recommendation of a local. The food and the atmosphere were great. Our service was ok. Menu was a bit pricy for the "bar food" but the food itself was very good. The chicken tenders are a MUST TRY and the salad was delicious.
Great food & very good service. Will definitely be returning. The flatbreads are delicious & so is the spinach & artichoke dip.
Bustling restaurant, great food options
I went for the first time Friday night. The wait was short but my husband and I were seated upstairs in the back room which was so quiet you could hear a pin drop. No music, only one other couple in the room. It was awkward. We waited over 5 minutes for a server to even acknowledge our presence. I ordered club soda which I finished halfway through the appetizer (firecracker shrimp) and was never offered a refill. I literally had nothing to drink through my entire entree. She never even stopped at our table until we were completely finished and sat with dirty plates in front of us for 10 minutes. The food was amazing, but was completely overshadowed by the horrible experience.
We found this place on a recent visit. I would rank their burger among the top 5 I have ever had. Great atmosphere.
Decent food, but the live music made it very difficult to have any conversations with others at the table.
Great place to eat and cool atmosphere to boot. The California burger is to die for, but my husband wasn't too crazy about his steak sandwich. Nonetheless, we both had a good experience and would go again.
Wonderful staff!! Very sweet! Food was delicious. Excellent drinks?
Good food.Atmosphere kewl.
Food was way over seasoned. Sweet tea wasnt sweet. Took a little bit to get our drinks after ordering them.
Cheese cake filled dough nuts are to die for!!
Loved it every time we've been .
I've come here several times and always been pleased with the service, atmosphere, selection, presentation, and taste of the experience. This time I identified my first obvious opportunity for improvement. I tried a popular local combination found at several area establishments - ribs and tenders. I've had excellent examples of this regional favorite and expected similar satisfaction from city hardware based on my previous experiences. I have to say that I found the ribs lacking in moistness and tenderness. They were flavored well and the meat did fall off the bone, but it was drier than expected and a little tough compared to ribs at other locations. The chicken tenders were on par with expectations, but not the best that I've sampled. Overall, I'm sad to admit, I was disappointed with this outing. I'll return, but I'll probably stay with the Chef's specialties, and avoid menu options that I would consider "standard fare".
WONDERFUL! Delicious!! Everything we ordered was awesome! Probably our favorite restaurant in Florence!!
Yummy food in classic old building setting.
Great food. Great college town atmosphere.
Awesome food and service. Couldn’t recommend more.
Classic all american food with good drinks and great downtown Florence atmosphere. Love a place with original exposed brick.
Friendly service, comparable price for portion. Would give a 5 but potatoes were dry.
Never eat there! Waiter incompetent, dinner napkin dirty with what appeared to be thrown up food. Customer left with residue of throw up on pants & shirt! No manager in site. Very pricy!
Oh so good!! Prime rib and shrimp langoustine ravioli to die for... great live music choice also. Great atmosphere and surroundings. Highly recommend. you can't go wrong.
Food was not good at all burgers tasted like something else that was on the grill. Chopped steak was just a plain burger patty on a plate. Very embarrassing experience when you take friends there with food like that.
Great place!
Delicious food, trendy crowd. Portions are a little light. Reservations are strongly recommend
Good place for grabbing a decent meal and having a beer. Burger was a bit on the salty side, but not bad. Caesar salad was good, and they had a good beer selection. They also had live music, which was very good, and made for a nice atmosphere. We sat upstairs, at the bar, which I would choose to do again.
Great atmosphere, great food, brilliant creme brulee! The servers are delightful and the Ahi Tuna is fabulous. If you visit the shoals or Florence, Alabama City Hardware it's the best place downtown for a great meal!
Food was decent, service was decent. Drinks were pretty limited and weak. Not my favorite place, but it good enough that we'll return .... and next time won't be disappointed due to overhyped google views :P
Good food. Get the cookie!
I saw seafood on the marquis out front and thought great . Didn’t really see any So closest thing they had was shrimp and langoustine ravioli. Well couldn’t find and shrimp guess it was mixed in with the ravioli and the on top of that the pasta was tough and chewy. Sauce was good but that was the best of my experience cause it was really expensive for tough chewy ravioli!
Worked in the heat all day. Came here to celebrate closing on a house. Doors wide open. Set in the booth and sweat and fought. flys for my food.
Super good food. Try the brussel sprouts!!!
Best red white and blue salad!
Love the food and music. Good time ! We will be back.thanks
Seated upstairs by the screened in opening. Food was excellent with very friendly staff. The perfect lunch experience!!
Waiter was slow in filling our drinks. And coming to check on us .
Good solid American grill restaurant, friendly competent servers, solid food choice/taste. Nice downtown vibe, not too loud. The highlighted marsala options were lacking In 'marsala' but well cooked orherwise.
Fantastic food! This place is very eclectic. I love the atmosphere, the exposed brick, and the live music at lunch. The food was great. We had the Fried Green Tomato BLT, Chicken Tenders(as heavily suggested from locals), and the cookie skillet for dessert. Everything was delicious! We will be back!
Our waitress was phenomenal, as well as the food and wine!!! I would highly suggest checking this place out. Definitely worth it.
Excellent food and service!
Great first experience. Good atmosphere and food. Had the crab cake sandwich. Would definitely recommend.
Delicious food and extremely fast service! Our waiter was fantastic and we were in and out in no time!
Food was really good with great atmosphere
Great atmosphere great food. . . Had a great time celebrating with tha fam!!!
Very mediocre food. Waiting area is ridiculously small next to doors. Lawrenceburgesque
I was VERY impressed with the service and food quality of this establishment! As a vegan, I ordered the Mediterranean veggie flatbread without the blue cheese and added sauteed mushrooms. I added a side of broccoli. Do not order the brussel sprouts (as they come with bacon). I also appreciate them having a rainbow flag by the bar. #LGBTQ love & support
Great atmosphere and service. Food was awesome!
Great hometown feel! Food was delicious and reasonably priced.
Greatly improved. Food in a timely manner, hot , and courteous staff.
Freaking awesome wish I had started here than the other restaurants on the strip great eats nicer people go here and enjoy!!! Not pretentious great service, go upstairs sit down relax!
City Hardware is a really neat place. The atmosphere is unique, with an interesting 2 floor setup and a nice aesthetic. The food is interesting and there's a good selection. Food quality is good and the service is good as well. Staff are friendly and helpful and (during lunch at least) usually keep a good eye on your table to keep drinks topped off and to make sure everyone's taken care of. This is one of the places in downtown Florence you should definitely try.
I had a fantastic burger.
Got here right at closing after a 7 your drive up from Mobile . They were courteous, seated us immediately, and the food came out just a few minutes after ordering. And, it was GREAT! The meatloaf is special. Eat here NOW
That pork chop was delicious!
Excellent food. Stellar service. Friendly staff. Would highly recommend. Glenn behind the bar was very helpful and knowledgeable. Thank you!
The BEST burger in town - he hardware burger!
Great food, excellent service, with a relaxed atmosphere
The Skillet Cookie is the bomb! It's the reason we came tonight. So good. Fun upbeat atmosphere.
Steak was delicious melts in your mouth. Great atmosphere!
Definitely one of the best restaurants in Florence. The menu is nice, but does lack having premium cocktails. For a smaller town restaurant, it definitely is a great place to visit.
Excellent service. Wings were spicy and the cookie was scrumptious!!!
The strawberry blueberry sugared pecan salad and fried green tomato sandwich are great!
Very excellent hamburger and service was great.
Nice, comfortable restaurant on Court St in Florence. Upstairs & downstairs seating provides unique perspective. Hostess and wait staff super engaging! Oh yes and good quality food too! We enjoyed marsala chicken w/brussel sprouts (ask about the sprouts!) & grilled salmon...so many choices so little time!
The burgers are so good! Highly recommend! Its one of my favorite places to eat when I visit!!!
Our waitress was not very attentive or knowledgeable about the menu or what items the kitchen had run out of for the day. Our blackened redfish was overcooked, and the rice that came with it was bland. Our ticket came out to over $45 for lunch, without appetizers, and drinking water. We felt it was pretty overpriced for what it was.
Came to visit my alma mater and had lunch here. Great place to eat.
It was a very over pricey, for the small portion sizes,my salad was just a cut off side of lettuce,The waitress was really nice.
Not perfect, but very good.
The food and drinks are always great. The menu has a diverse selection so we can always meet everyone's cravings when we choose to dine in here.
Great variety of food and fantastic flavor!
The best food!! Fresh, hot, delicious!! Special was a grilled chicken sandwich with bacon, Monterey cheese, lettuce, tomato, and Dijon mustard, served with fries!! Awesome!!
Great locally owned and operated bar with reasonably priced delicious food. I had the pecan crusted catfish and it came with grits, shrimp, and sausage. Perfectly cooked and very mild clean tasting catfish. The upstairs bar area was nice and if the weather was good they could have opened the garage door on the street side. Overall the staff was very nice and attentive. I would recommend this place for anyone passing through town looking for a good bite or place to get a cold drink. Imagine it is popular with the locals too.
Rrally good food, quick service, good prices.
I love the atmosphere. Loved the food, the food was delicious. Everything excellent. And the staff was friendly just wonderful.Will be back a lot. I would recommend this local place to anyone would like to have great food !!!!!!
Steak was average at best and paper thin. Waffle House style. Service was quick. Truly not impressed.
$38 steak, great once cooked the second time. Served rare when ordered as medium.$13 Cajon pasta, one of the "better" pastas I've had, but in saying that there wasn't much on the plate. Definatly not worth the money. Won't be going back. Service was great though.
Black and blue burger is where its at. Wonderful, helpful servers and surprisingly quick turn around in the kitchen
My daughter and I just had lunch there and everything was Superb!!! We both had chicken tenders, the best in town by the way. We were seated immediately and service was second to none.
Was very good. Just had hamburgers but they were done perfectly. Will come back to try other things on the menu. Service was great.
Had great entertainment during WC Handy Fest. Great food toi!
Excellent service and food! Just be prepared if you go on a Sunday--they can't serve alcohol before noon. I don't hold that against them, but it is a downer if you're going for brunch. Regardless, their food is awesome!
Nice place to have lunch
Awesome food!!
Awesome place! It's supposed to be casual dining with a southern accent.. they have andouille sausage gravy on a few dishes, southern grits on a few dishes.. plus your typical steakhouse steaks, catch of the day, salmon.. it was pretty cool! Service was fast and friendly too!
Food was great,a little pricey though.
Service is good. The food has been better maybe this visit just wasn't up to par.
Service was great. Food was good.
Food was outstanding with good prices. Staff was very friendly and accommodating. Allowed us to change to a certain sports channel to watch our favorite team. Food was out fast.
Great food and service
Great atmosphere and awesome food. Our daughter wanted the family to go for Sunday lunch for her birthday They have a live band on Sunday mornings that we did not expect. The music was great and really complimented the setting. Everyone enjoyed their dishes. The seating is cozy and can border on being a little close, but the food and service is great.
Brussels are amazing!
Service was excellent. Our drinks were never empty. Our orders were out promptly and correct. Food was wonderful. Could not ask for a better experience.
Tyler was an awesome server! He went above and beyond to make sure our lunch was perfect. The food at City Hardware is always delicious, but Tyler made the whole experience even better. We'll definitely be back soon.
I am giving 5 stars because the food was good but the service was phenomenal. Unfortunately it is rare that you come across waiters and other staff that truly want to make sure they get it right so this place was a pleasant surprise. We ordered old fashions to start. The house recipe (not the bar tenders fault) called for way too much sugar and 3 marchino cherries. When we asked our waitress to just get the bourbon neat, the bartender immediately came over to our table to find out how we would like our drinks made. He remade them perfectly. I highly recommend the Brussels sprouts and the house salad. I started to only give 4 stars because our steaks were just not that great and the Ribeyes were more than $30 a piece for a 12 ounce. But the service just put it over the top.
I love this place so much I decided to work here. :) the food is awesome, I eat it everyday. Very clean food, great meats, a lot of variety and excellent service.
Love the food here! I've only tried a few different things, but it's all been great. Also, their City Sangria is amazing!
Good food, excellent service from our waiter. Fifteen in our party and he made sure we were kept in tea, ice water and soft drinks. Happy to recommend the restaurant.
The crab burger and fries are really good!
We had a birthday party. It went well. The food was great!
Great food and amazing service
Snapper and Caesar salad were good! Skillet cookie the best!
Food is always quality but service can seem like an after thought rather than a hospitality experience/priority. Overall a great venue and one I often reccommend.
Best damn Ribeye in town !