Here you will see all the opinions of real people who use the products and services of Arby\'s (Restaurant) in Alabama area.
At the moment this firm has a score of 3.8 stars over 5 and that rating was based on 455 reviews.
As you can see it has an average rating is positive, and it's founded on a very large number of scores, so we can think that the valuation is quite accurate. If there are many people who bothered to value when they are pleased with the service, is that it works.
You know that we don't usually bother to set tatings when they are correct and we usually do it only if we have had a problem or incidence...
This is included in the category of Fast food restaurant.
Employees are nice. Store is clean. Good food.
I ordered the club sandwich. I should have eaten the picture.... it probably would have tasted better!
Fast and tasty. Professional and courteous staff.
We have been there several times in the last few months. The food has been ok, but has taken FAR to long to get it (22 minutes, 17 minutes, etc...). And that was just for 2 sandwhiches and 2 orders of potato cakes. It has never been crowded when we have gone so I can not understand why it would take so long to get the food.
It's made into a Loves truck stop right off I-10 so it can be busy at certain times of day but the food is as good as ever and the staff seem to be friendly and expedient.
I love this Arbys location!!!!! Its clean and good looking. The food is so delicious and the Staff are so polite!!!!!!! Definitely would recommend this Arbys location to everyone.
Food was great. Much improvement recently
Gyros are awesome
Fast and friendly service
Love Arbys but every single time I have went to this particular one, and I've been at least 10 times now, they somehow always mess our order up one way or another.
Restaurant has been recently renovated, the whole location looks now modern, neat and clean, management still the same, in the past 1 or 2 mean staff members think they own the place, and although new staff got better attitude some still rough. Men restroom now can only be occupied 1 person at the time, so you need to time and pace your needs.
Gyros awesome
Just ordered a drink but staff was very friendly & helpful
Had a great time& what's friendly and very professional
Good food, friendly service!
This place had a big order for a party? Heck it doesn't matter. 20 minutes wait for my #10 finch dip. Don't go here if you're in a hurry
Enjoyed the chicken salad and chicken sandwich
Great Folks, Very Friendly. I Rang the Bell When I Left~! Three Pepper Sauce is Available at the Pump on the Counter, and they Volunteered to Heat my Cherry Turnover without me asking.
Went here to get breakfast, maybe it was just me.. but I got a little sick after eating it
Drive through service is so slow here. The one time I take me kids to "eat in" the staff was so rude. All the drink machines were out and no one said a word. Several things were left out of the bag. Had to go up to the counter twice. Each time I had a longer wait than the last. The place wasn't busy. My kids love Arby's but I don't think we will be eating at this Arby's again.
First time at Arby's... I didn't know they were that delicious. I will be back for more! Ps. Currently thinking about the cheese sticks
Meat portions were off. Lacking even for fast food. Cold.
No one answered the drive through. I come inside and 5 workers are standing around doing nothing.
I love their gyros . They have specials through the week for 2 sandwiches or gyros for only 4 dollars . Try the roast beef gyro and you will get hooked !
Good food. Quick service.
Been sitting in drive thru for about 5 min. It seems like everytime I come here I have a problem with people being rude or them never taking my order. I guess I'll have to stop coming to Arby's...
I love this Arby’s! Not a big fast foodie, but this place is different. French Dip is always so fresh. Plus the people are friendly. I try to drop by when I’m in the area & have time.
Arby's is always good.
Very poor service. Used drive through. As I drove home I kept smelling a burn smell. I was shocked when I got home and opened my sandwich wrapper. The bun on my sandwich was burned black on both the top and bottom bun. Unmistakably burnt. No way the employee didn't know bun was ruined. Totally unacceptable to have been served to a customer. Will never go to this particular Arby's ever again.
Love this place. French dip is so good
Food was great and the service was accurate and on time, the service representative was very friendly and inviting and the manager lady was very pretty and fine too!!
Great customer service!
Avg food and service.
I love the beef cheddar
Great food
Clean fast and friendly with good food
Always love the roast beef sandwich.
Loved roast beef sandwiches
It's okay, can't say a whole lot about it... I mean it's a fast food place. The staff is always nice and I never have to wait long. Only reason I'm giving it 4 stars instead of 5 is because once in a while they will forget a sauce that I requested.
It was Good
Ordered a chicken sandwich and found out from a friend that all their chicken had gone bad. He heard them tell another customer that while I was in the bathroom, but they decided not to tell me. They gave me my money back and a free roast beef sandwich which tasted good.
One of my favorite fast food places
Very friendly service. Had several orders and they were very patient
Amazing how bad service can be on a two item order....
Salad was good
This Arbys location is an awesome place to eat ! Love the staff and management and both are fast-paced at doing their jobs. The best thing other then that, is the FOOD ! Definitely will be back here !
Friendly service and food was excellent can't wait to go back
I got the pair of fish sandwiches and it was delicious; quick service and friendly staff.
It was clean and customer service was great
Nice and friendly atmosphere with hot food
Great hot curly fries!
The manager was awesome she was a lol behind on orders being made but she brought my food out and threw in some xtra fries so I will say she was awesome
Fresh n delicious
Perfect
The food was ok, but the employees are rude and make you feel unwelcomed. We were not greeted when we walked in. We waited 15 minutes for our food even though we were the only ones in the lobby (only two cars in drive thru when we arrived), and when our order was ready he sat the bag in front of us and walked off. I now know not to return to this Arby's to spend my money.
Quick service good food.
Almost always fast and polite.
Love me some Arbys
It's an Arby's.... Its not the best Arby's it's not the worst, but it isn't going to be amazing....
Good food as always, and the service was good as well. They even made me a fresh apple turnover because they ran out
The food is always So delicious, and the people are so kind and patient!
Just driving bye.
Great food and good service. Sometimes the restaurant is pretty warm because of all the glass and the music is just meh. But I don't major in the minors, I will always come back.
Good and fast food. Nice service.
Good food
Arby's had been my craving for the last two weeks. So good! Turkey slider, beef and cheddar double! Yum! Fries and the salted caramel cookie! My favorite!
Love Arby's milkshakes!!
Long wait in drive thru, food was a little cold but overall it was good
Always fresh and tasty
Everytime my order is perfect and fresh and delicious I especially enjoy the Reuben and Onion Rings and their employees are very pleasant!
Food was good, service was very good, most importantly on a day like today, their A/C worked wonderfully!
Ordered a Rubin. Bread was totally wet, only one slice was cut in half. If I would have picked up I would have worn it. Taste terrible, one bit and in the trash
Service was good new sandwich was not. Beer cheese something or another was smothered in nasty horseradish sauce I couldnt even take 2nd bite.
Food is always good, the staff is friendly!! This is one of my favorite places to eat on the go!
It was okay
Good customer service
Food was great but was very expensive. I spent more here for 4 ppl then at chick fila for 4ppl. Clean. Spacious. Friendly. Quick access to interstate.
Gave me the order and when i got home and realized i called them. The manger called me a lier and wouldn't replace my food that was missing that i PAID for.
Fast service and who doesn't love an Arby's!
Received my food quickly. Fast and fresh.
Very little roast beef on sandwich
Good service
Consistently slow drive through.
Good sandwich
Clean. Fast, good fries
Great place to get fast food and it's good too...
Awesome food and service
they still got the meats.....for sandwiches! plus they got my order right this time
Best sandwich s in town
Friendly and clean.
I had good quick service
Great food
You never really want to go to Arby's. But if you decide to go, this one's solid
Goooood and friendly welcome and fresh fish.
Good food. Not what I ordered but still it was good.
Fast service , cold sliders
Friendly and great food and service
Delicious! Potato cakes awesome as always! Rang bell for sure
Awesome
The service was great. And the employees were so friendly. I love the happy hour deals, 2-5pm!
Good food but spent over half an hour in the drive thru.
The French Dip 2 for $6 is one of my favorite meals. Arby's,.... hmmmmmm good!
Friendly service and our food was freshly made
Omg really great place to being the family fair prices and a bunch of options to chose from. Sometimes it can be a bit croweded so u may wana check the time you head out but overal ot was a wonderful experience and i will be going back again. The kids had a great time as wellm and there was plenty of stuff to keep them busy and not board. I hope this helps out anyone who is plannomg furtue trips here or just a place to take a little me time thanks yall.
Sandwiches always good. Friendly staff and affordable prices...
Good value & always tasty
Great Atmosphere and Service!!
Everything was hot and delicious
I Like it but the line is a little bit to long,but good food.
Food is always good and proper temperature, but they always forget items in the bag, even inside. 3 of the last 4 trips.
Every one had great smiles. Food was ok too
The food is always good and fresh but the service is really slow - which kind of defeats the purpose of fast food. I've never been here when they're busy, I usually wait in drive through for 10 minutes or more. And typically there's no more than two cars in front of me. One time it was about 9pm and there were 4 cars in front of me, nobody inside, and I waited for 30 minutes.
Good food, nice employees
The Daphne Arby's has consistent good food and service.
S. L. O. W.
Always clean and friendly.
Pretty good food, great service.
Food was good, the traffic flow of the driveway Is poor.
Great service. My meal was freshly made and fast.
The smokehouse brisket is a very good sandwich. Will go back!
Came into this arbys and didnt stay longer than 10 minutes. The roof is almost falling in, the tiles are coming off the sides and leaving debris all over the floor, and the drink foundation had mold underneath it I was disgusted. They didn't even have a/c running there were bugs everywhere. Ordered some French dips and some shakes. The shakes came out like straight milk. Theyre so milky so we told them we didnt want them and the girl called katlynn popped off at me as soon as I walked up with them. The manager jarvis was also rude. I dont recommend eating here whatsoever. No telling what the back looks like they take no pride in where they work to let it get that disgusting.
Great food and friendly staff I recommend it
I asked for waffle fries and the lady said oh you must be thinking of chic filet, no. Since when does an arbys not have waffle fries?
Painfully slow service at the drive-thru. Not everyone has time to wait 10 minutes for "fast food".
Great service and food
Good aus jus with sandwich
Good is good
Food is good but they do not always get your order correct. They are to busy talking personally.
Decently clean and food was hot and quick. Would eat here again.
Same great toast beef I grew up eating at any Arby's I have been to ...it's a family favorite.
Really great ...food and service ...plus they playing Christian music....
The best mozzarella sticks in town! Very clean and comfortable seating and polite, friendly service. .
The staff is very courteous and professional. They have great prices and good selection of products.
It's clean, friendly staff, and food was very hot and fresh.
Very friendly and great food
I got the Gyro this time. It was really good, but messy.
Good
Ok
Food and service was wonderful
Never open on time. It’s 9:48 and I have been sitting in the drive thru for 10 minutes with no answer at all. The inside of the store is dark and nothing is ready. This has happened twice in a week.
Fav fast food joint
Good food
It was amazing besides the fact BOTH bathrooms were either down from not working or from lack of cleaning. Do better cause youre on a major street and everyone will need to use a bathroom while they're eating in drinking inside.
Very clean and friendly atmosphere. This was my first time visiting this particular restaurant. The minute that we were finished eating, someone came immediately after we got up to clean the table. No food or debris on the floor and everything was in its place. I will visit this establishment again.
Foods are still great! Fast service
Usually open til 1. Apparently they close whenever they feel like closing.
Great food. Pleasant, competent employees. Reasonable prices.
It was nice n also quick
Great service, good food.
Great Super Roast Beef sandwich!
Food was awful to me
Excellent drive-thru service late after driving for several hours. Food was hot and prepared quickly. Female that took the order and was at the window was very friendly and helpful. Overall a great experience.
Long hair in my food
Arby's what can I say they are fantastic Arby's Austin they got about 30 sandwiches I know I did 30 sings one can fit you please check them out great customer service to
Everything about this location is hit or miss. We have had great service, and horrible service. It has been clean and filthy. We never stop here anymore unless we are on that side of town and trying to get out of town quickly.
Food is always good. But they're really nice people that work here. Customer service is more important than profits.
Great music in the background and great customer service.
Long wait in the drive thru almost every time I go.
Service was great! Had Christian music playing which made the dining experience even more pleasurable. The server greeted us with a smile, repeated our order for clarity, and asked if there was anything else we might like. Food was fresh, good and hot. Portions were very good. It was clean inside. The only negative I could even start to talk about is it would be rather hot in the summer because of all the glass on the sides and roof. Great place to dine.
Food was hot, fast service
Really good service
They were really rude and playing around while taking our order. The person taking our order was talking really loud and sluring her words so not sure if she was drunk or high. They then got our order wrong and got really ugly when we called it to their attention. Had to go inside to get our own drinks because they gave us bad tea, and their were three other families who said they had been waiting 40 minutes.Never Going Back!
Great service and quality
Sandwiches were very good...restaurant temp was very warm and uncomfortable.
NOT LOW ENUFF RATING! Employees Laugh while taking your order, & Rude. Forgets to give you what you pay for. Won't answer calls afterwards then pops off comments as i get my sandwich after driving all the back to get it. This location is only good for feeding the cats that live in their back parking lot & honestly should be shut down & condemned
Fast service and good food.
Cold food, stale rolls.
They need to add gluten free menu
My meal was hot, fresh and quick. The sandwich was one of the best made at a fast food restaurant. The staff were polite and quick. The remodel looks good as well.
Amazing place and service but bathrooms need to be operational and able to be used for patrons.
Not the best Arby's I have been to, but they have some of the friendliest staff, at least at the drive through. I don't go in.
Enjoyed a good short rib sandwich. I like the fries, cashier was friendly and fast.
The worst experience in my life today at Arby's at 3:44pm. This big idiot named ARIEL even rang up the wrong total for my food when I ordered 4sliders and 2shakes. I asked to substitute salami for pepperoni on my pizza sliders not only did she not do that but she took away the normal count of pepperoni so my 4 sliders we're one piece of cheese and one slice of pepperoni I calmly and politely go inside to ask that she remake them. As soon as I come in with my bag she has a sour look on her face to match how she look like she may smell. After showing her why I want a remake she looked stupid again like "what's the problem it's supposed to have 2 slices"... FIRST OF ALL YOU CAN CLEARLY SEE EACH SLIDER HAD ONE SLICE.... Secondly I COME HERE FAITHFULLY EVERYDAY AND ITS 3 SLICES.. EVERYDAY UNTIL TODAY I MEANT AND I HAVE NEVER SEEN YOU IS THIS LIKE YOUR FIRST DAY?!?! ..... So at that point I ask for my money back please. " So do you want a remake or do you want your money back" , with an attitude.... The rest of the staff has always been great my family and I go here quite frequently and today was my first day encountering an issue. Which hurts me to do this review because the rest of the staff has always been great all these years.
Very disappointed that the shakes for happy hour size has been down sized also the shakes are soo pail in color and have no taste! When we asked about it they said that this is how they come from the machine yet arby's advertising handcrafted shakes.
Love their Fry's
Great staff. Food was good.
Ok first off, I don’t go to Arby’s that much and recently I did. 2/21/2019 the woman over the speaker was excellent and she was patience because again I don’t go to Arby’s to order “the usual” . But let’s cut to the chase on the Three ⭐️’s that I’d have them. I ordered a large combo and a medium combo. Tell me why when I put the fries from the large and medium combo next to each other they are the same size in quantity. Wait...
Good tenders
Had to try the Miami Cuban...good sandwhich!
Best French dip in Ocean Springs, MS, fast service, management is on top of their game, everything is always fresh..
Rude employees, wrong orders, food is in shambles and never cooked right. Don't eat here.
Good for fast food restaurant. Clean
I always enjoy their fast friendly service I often eat here going back and fourth to work.
It was fine. Nothing particularly positive or negative. It was what you would expect.
Choose another arby's if possible
This Arby's is always quick with your order AND they get the order correct. Not every fast food restaurant can say that!
Outstanding! Service
They were friendly and the food was good.
Great service. The employees were kind and fun.
Not bad food just too long of a wait
the food was delicious
The food was good, but the cashier was a little rude.
Love Arby's. Have never had a problem with a medium beef n cheddar combo. This location also happens to have a changing table in the men's room so bonus stars for that.
Good service and fast food!
Good food, great service. Clean!
The pork belly sandwich is top notch. The brisket sandwich is a personal favorite.
Great service. Thank you.
Delish
Fast service. Food is fresh and hot when you get it. Very friendly employees
Great food and service!
Friendly staff, could be cleaner inside, but overall it was a good visit.
Clean and food is good
Traveling through on the interstate we got hungry so we stopped at this Arby's 10:20 pm we went through the drive-thru we could barely hear the black woman speaking when she would answer finally get to the drive-thru window we never even saw anybody finally she passes by she never even told us how much the order was and for 7 minutes we set there and nobody ever came to the window so we finally left
Great GYRO, Thanks
Who doesn’t love Arby’s. Great sandwiches and great service at this location
Terrible service.. slow staff... loaded curly fries are disgusting. The window was slammed in my face when I told the girl “thank you.” If you don’t like your job don’t go to work. I was nothing but nice & patient to this arby’s. Never going back.
Sat in drive thru line tonight for 10 Mins, finally went inside to order food. Store was a wreck. Ordered a Gyro and fried cheese Sticks. The gyro was cold and Hard. Worst experience I have ever had there.
Very fast service and my order was accurate.
Good food, slow service
Roast beef is fresh
This isn't the easiest location to get in and out of, but the food is usually fresh, and the service is friendly.
Best fish sandwich!
Friendly and great service and food was ready very quick n hot and good.
Had to wait on my food but I didn't mind at all because it was great when I got it. I love coming here, they're always so nice and friendly. Food can get a little expensive but that's on the company not the employees. These people are the nicest on the eastern shore as far as I'm concerned
Go and try their roast beef sandwich
Always fresh food...
Wow ! We have a new Arby's in Daphne . Looks Great ! The service was once awful now it's unbelievable. Way to go Arby's .... Out with the old in with the new.
Food was very good especially the aujiou gravy
Great burger
Foods always fresh, warm or cold! The bathrooms needs to be contained for supplies otherwise nice place to eat.
I love Arby's. Such delicious food! Service could be better however.
Great food really poor service I also question the sanitation. I ordered the Chicken Bacon Swiss it was really good. After I had been standing at the counter for a moment, A lady appearing to be a manager got up from her seat in the lobby, passed me on the opposite side of the counter w/o speaking or even looking my way. She didn’t wash her hands but just started expediting. I won’t go back to this location.
Outstanding customer service Mindy and Ms Moore. The cordon bleu was great!!
Nothing special but good. westoopped here because Chic-Fil-A was drive up was lapped twice!
Yum
Good food
My kids and I ate here once a week love the staff manager does a great job the food is always prepared exactly the way it should be my kids will continue to eat here on a regular basis
Clean store, good food.
Daryl was the most helpful fast food worker I have ever met. Curteous, polite and respectful Daryl is a great representative for the Gulf Coast area and should be head of the areas tourism department
Arby's has the meats. The meats are what we, as a people, must consume. Arby's is the lifeblood that sustains our society. Please give them all of your money. Also, their onion rings are pretty good! I like Hardee's onion rings, too, but I remember Arby's onion rings a bit better.
Exceptional Service!!! Good people.
Good food, not very clean inside
It was really good food and fast service
Great
Not the cleanest Arby's... But the food was good, and the staff was friendly.
I've eaten at this Arby's and it's awesome. Fast and friendly service every time. I only give it a 3 star because I once wanted something to eat at 10:30, and there's just so little open around here so I sped on over to Arby's. Got there at 10:35 when they're supposed to close at 11 and no one would say anything over the intercom or was at the window, even though their cars were still in the parking lot. I guess I get it, it's late and they just wanted to go home. Just wished they would post some accurate hours.
Good service, fries are always good. My family had beef n cheddar, gyro, chicken sandwich. The chicken sandwiches we're awful.... More breading than meat, my son did not like.
Two roads diverged in a yellow wood, And regrettably, I took the one that leads to Arby’s. The bread I was given was as stale as their customer service. I’m astounded that they even keep roast beef that looks this atrocious. Drenching the sandwich in cheese wouldn’t have saved this tragedy, but that “weeeee” size amount of cheese was straight up stingy. Oh yeah, I can’t forget to mention the undercooked cookies that resembled dog feces.They must have paid the health inspector for a food score of 99 because clearly, this distasteful service wasn’t reflective of a score of that caliber. To be frank, I’m surprised such a disaster reached the customer's hands, but I blame the upper management for their lackluster efforts in employee training. Also, shout out to the supervisor that was eating their chips in the food preparation area.
No greeting when you come to this place and it happens all the time. Arby's could lose allot of business that way. People don't have to shop at a place where they're spending their hard earned money and can't even get a friendly welcome.
Clean, fast, fresh food. One of the best ones visited.
The fish had to much tarter you can only taste tarter poor service
Great food.
Typical of fast food service.
Over $2.00 for a LG. Tea, super OVERPRICED for tea
They need to clean the wasted food on the floor of their work area. There was bits of curly fries, mozzarella sticks,etc on the floor.
Old cold fries,
Chicken Bacon Swiss! & Curly Fries.
Ok
The chicken was much smaller than the Hawaiian bun. Still very tasty, and I like their service.
Always good.
Very poor customer service
The beef and cheddar were very good but don't look like the ads on TV. Pretty flat when I got them home.
Roast beef sandwiches is what they're known for and more yes they have a drive-thru, a sit-down lobby.
Everything went great& thank you all
Service was phenomenal! Such friendly and upbeat folks having a good time at work. Food was good, it's Arby's :)
Great food
The food was great. Service was fast. The marinara sauce wasnt put in the bag with the cheese sticks, after we were asked if we want that or ranch. This has most of the time.
(Translated by Google) Good service (Original) Bom atendimento
Good service and wish they had 2/$5 fish, gyro and roast beef
Why are there bubbles in the "meat"?
Beef n Cheddar forever with mozzarella sticks! Love it!
Great food- taste and presentation. A little pricey but worth it. Very friendly staff.
Friendly environment
Fast friendly service and they have never messed up my order!
While I was visiting your establishment, waiting for my timely order at the drive thru, I happened upon a missing red tile (of which is an accent on the right side of the building) this unfortunate misplacement of the tile abruptly disturbed my aura.. inevitably ruining my experience. Please tend to this eyesore. Thank you.
The fish patty was long and slender so it stuck out both ends. This looks good on TV but in reality it was insufficient amount for my normal appetite. The location put heaps of lettuce and mayo on it so the sandwich slipped and slid so I had mayo on me plus could not keep sandwich together. AND I asked for a senior drink so I got a small cup and charged me $1.86 for that. Will not return!
Friendly efficient staff. The food was served quickly and was delicious!
Good food.
Food was microwaved.
A different kind of sandwich
Good food had to wait on my food and still wasn't right
Friendly and polite service is great the place is real clean and always smells good the bathrooms are clean try it.
It doesn't matter what time of the day or night, their food is always fantastic and the service is always good. I eat here as often as is humanly possible.
Food is good.very clean there.
Very rude siding give me half of my food sever called names
The lady in the drive-through was so rude I will not be returning that store has more problems than Carter has liver pills
Good hot food. Ate inside. Clean and quiet
Food was too expensive for quality received.
All ways GOOD..!!
It was nasty and cold. I went back to get it recook it taste the same
Quick and efficient. Great shakes
Drive thru service was convenient, fast, friendly, accurate
Everyone were very polite and friendly
Food good but employees conduct was unprofessional with language that was in range of customers eating
Best fish sandwiches.
The food was wonderful. The service was very nice.
Love the Gyros
Great food