We offer you all the opinions of people like you who purchased the services and products of Applebee\'s Grill + Bar (Restaurant) in Alabama area.
Right now the firm gets a rating of 3.9 out of 5 and that rating was based on 737 reviews.
As you can read, its rating is very good, and it's based on a very high number of feddbacks, so we can be pretty sure that the rating is quite faithful. If there are many people who bothered to evaluate when they've done well with the service, is that it works.
As you know, we do not usually stop to write scores when these are correct and we usually do it only if we have had a problem or incidence...
This Restaurant is included in the category of Restaurant.
The food was really good. Waitress was nice. Food seemed a lot better than my Applebees at home.
Every time I go to this location I have different experiences but overall pretty good.
I got a grilled sandwich with ham and Turkey it had too much sauce it would not stay together and the fries were cold .service was better than. The food
I ordered loaded potato soup and was served broccoli cheese soup. I asked for the replacement and was served broccoli cheese again. Yes I sent it back again and didnt want to debate it any longer. There were no potatoes in the soup. I have ten any many good restaurants in my life and know the difference. Plus I've made both recipes in my home. Won't be back for another insult.
The service was great. Manager Mela Rogers did a exceptional job at making us feel good about eating here
Today was my Birthday and decided to go here, since I hadn't been there in years. From the moment I walked in the door, I was very pleased. (The visit was on a Friday night about 8) They seated us right away; Were promote And efficient with our order; and had the best attitudes. Before they surprised me with a beat song, I had seen another table order the drink you see in the picture and I REALLY wanted to try it, but was scared I wasn't gonna like it. The waitress put me to ease when she said if I didn't she wouldn't charge me. I actually loved it. Walked in happy and walked out happy!!
Overpriced, bad waiters who obviously never waited a table in their life. They get points for being a late night option
Didn't bring my daughters food until we asked and still took awhile
I love going to Apple's in the University Mall. Your Bar Tender Jona is great!!!
$1 strawberry margaritas and amazing food!
I was confused as to who my waiter was so i was stranded for 20 minutes just sitting there waiting for service. I was constantly over looked, my service was slow. I waited patiently but i was very frustrated with the lack of service. I have no plans on going back anytime soon.
Food was good and so was our waiter
Just horrible waited 20 mins just to be told they thought we was waiting on to go order when clearly we sitting at the table with menus in our hands then after bringing out the appetizer I ordered no utensils to eat with.
Ordered French onion soup and it was cold. Asked for fresh and got the same one heated up with new cheese top. Brunch burger with extremely overcooked egg but it was corrected. Nice waitress.
The service was good. Never got our food due to a fire.
My favorite restaurant and they never let me down.
Used to go here when I worked in Pelham and very nice bar keep prices were good
Service was great, however, order was wrokng and over cooked. Sweet tea very much on point.
Went around lunch time. We got our food super quick, was very good. Waitress was very attentive and it was very clean.
We had a great time. All the food was quite good and the service by AJ was exceptional!!!
Had a good time I spent the day with a good friend for my birthday
The food there was great
Great People, Food so-so
I got the loaded shrimp fajita, it was great! My husband got the bourbon street steak, steak cook perfect.
Waiter provided great service and my good was really good. Reminded me of Applebee's from have in the day.
The waitress was great. The food wasn't the best.
They have great food and a lot of daily specials.
A very not busy restaurant wanted us to wait 30-45 mins for a table because we have an infant. There were empty tables and booths all over.
Good customer service
So they have changed some menu items and not for the better. The salads used to have cucumbers and now they don't. The spinach and artichoke dip was simply not good, very salty. My kids enjoyed their food and that's mainly why I put it was just ok
New menu is the best they ever had.
Food and service were great
Great place to eat
In the woods of a popular commercial It was just okay.
Excellent and quick service. Food was awesome. Had the perfect lunch: broccoli chicken Alfredo
Have had better Applebee’s food in other cities
Our server was great, we (my daughters and I came in at 10:30 for a meal it was busy and we got our food quickly and it was delicious. Not like 10:30 pm food. Great Service water refills in plenty
Awful. Seven for a college graduation dinner. It was our waitresses first day. Definitely didn't have any training. The guest of honor was the last to get his food. One of our party didn't get their food. Another only got a portion of his meal and drink refills well let's just say Manager finally came to the table and said he would take care of everything, but then promptly forgot what he was doing and never came back with the food and drink refills. Terrible experience!
Service was terrible, they don't deserve 1 star. We were there for 1 hour and 30 minutes tonight. I understand we were a large party of 22, but the staff including the manager acted as if they didn't see us after they seated us and took our drink order. I have managed over 20 years, and I have never seen such poor management. Even after asking them to take our order, no one came. The staff walked away with a terrible attitude. The entire staff on shift tonight needs to be retrained or find them a job in another field of work, but we took our business to Old Charley's in Prattville. And they were ready to serve us with a smile, take note Apple Bee's
Bro's b'day choice. They recognized his birthday but charged for the treat!!??
Service was pretty good. But the food was terrible. I got the salsa verda enchiladas. Tasted like a frozen dinner. Tried my husbands grilled chicken with potatoes. Same thing. We just paid $30 bucks for frozen dinners. I've given them several chances, but no more.
Sorry please and sorry service
Good atmosphere and service
Excellent service! That whiskey burger was the bomb! So was the Bahama Mama!
Great service for the large crowd we were apart of!!
Enjoy going with my friends just my last visit the service was slow and it was hot
This place has totally need servers trained better. Been there 3 times this week . The service sucked. Food however was good. But gradually getting worse by the visit.
I'm not one to write reviews; however, my experience at Applebee's today was so bad that I feel a need to let others know about it. First, the hostess took our name on a sheet of paper--not a big deal, until my family and I noticed she wasn't speaking over a normal inside voice to call customers for their tables. Good thing we sat right in front of her stand. Then, after about a 10-15 minute wait, we were taken to our seats. We were still positive at this time. Our waitress arrived a few minutes later to take our drink order. There were only 4 of us and it wasn't a complicated order; however, she returned with 3 out of 4 drinks correct. She leaves and a few minutes later returns with the next drink. We did not have silverware on our table, so we ask for our silverware and place our order. Our order was not complicated either--items directly off the menu, no special requests--yet she got an attitude while we were ordering like she was put off by us ordering food. It took quite awhile to get our food and a different server brought out 2 of the 4 meals and a salad for another with the wrong salad dressing. Still no silverware. Almost 8 minutes later, the remaining 2 meals were brought out. We ask the waitress for silverware, again. She leaves. Still no silverware. We ask another waitress for silverware. We sit awkwardly staring at our food for about 10 minutes. Finally, a family member goes to the bar to get silverware and as they returned to the table, the waitress, after serving several other tables before us, brings our silverware. Now, the food. If you want a steak, DO NOT GO HERE FOR STEAK. My husband said this was the first time he's ever met a steak he did not want to eat. He said it looked like it came from the Dollar Tree, it was cold, and it tasted like uncleaned grill. He requested medium well and received well done, not to mention it was not the correct size cut. Another family member's steak was not cooked correctly either. My husband also said that the experience was so bad, he choked down what he could of the meal--which wasn't much--just so he could get out of the place faster. Now for the minor inconveniences: our drinks were never refilled; the ketchup was out on our table, we had to ask multiple times for a new bottle; and it took quite some time for our waitress to return to our table so we could get our check, which was close to $100... Needless to say, we will never eat here again. We would not eat here again if the food was free, we were paid to eat here, or if it were the last place to eat on Earth.
Affordable prices, Great tasting food, friendly staff. .............
this was the Best applebee's I have ever visted the food came out hot the was not along wait time on anythin service was the Best I eat applebee's alot in montgomery and Prattville the is alway warm never hot PlaceCanBe nearempty But this Place was Packed and sevice was 100%
Enjoyable enough. Sat at the bar at my husband's request even though I didn't feel much like it. But it was enjoyable. Bartender recommended a nacho plate appetizer which was terrific. Bars are not my favorite atmosphere so it's nothing against Applebee's, it's the bar scene I'm not fond of.
Enjoyed myself had an excellent waitress she was tops with us last night very friendly and efficient I
Very nice Applebee's, good staff and clean. Convenient to the highway.
friendly environment...food is Great
Great service and great food.
The food and drinks was great except the Cole slaw. I will never order that again.
Enjoyed myself and the waiter was nice.
Service was great and quick. Food was very good and done right. Nice dinner. JP and staff are on top of things, so go visit.
The food qas okay, not bad but could have been a little better The service was pretty slow when we went. After we finished eating we waited almost 15 minutes for our check while 3 or 4 employees just sat in the corner 20 feet away. We almost just got up and left.
Good food just don't use waiter app
BBQ ribs. It was okay
Food was great and quick. Wasnt very busy.
I submitted an order online. They got my order completely wrong. I ordered shrimp and I got steak. I ordered onion soup and they didn't put it in the bag. I called and the person that answered said that he was so busy talking to his friend that he wasn't paying attention. I would not recommend ordering online from this location.
Service wasn't great . Ordered a steak, medium. Had to send it back, it was raw . They put coleslaw on our won-ton tacos, instead of just raw cabbage. It will be a long time before I go back.
Worst experience Ive had in a sit down restaurant in a long time. Appetizer, entree, and meql delivered at dame time. No refill on drinks unless we asked for them
After last night epic fail in Birmingham I had to give Applebee's in Montgomery a chance. Well this was way better. Fast curtious service food came out quickly and was done perfectly. My faithin my Applebee's is restored
Steak was over cooked, baked potato was under cooked broccoli was over cooked. No flavor st all.
The worst Applebees that I have ever been to. Ordered appetizers 20 minutes before our dinner items. Appetizers came out at the same time as our meals. Appetizers were cold as well as our fries. Sent those back and ordered a drink and a beer from the bar. Twenty five minutes later no drink, beer or appetizers. Two tables beside us were having the same problems. A lady manager came back out and apologized for the problems and said nothing was ready because they were backed up in the kitchen. Over an hour and we did not get to eat. We left and Will never return to this location again.
Love the two for $25 deal they have. Great place to eat, drink, and watch sports.
Great service with friendly server's. Nash did an awesome job
Terrible all the way around
Good food, with a large variety of different style food. I can always find something that I like on their menu. Service is good too
Great place to eat on late nights!
Great place! Good food! Shout out to Colton!
I liked going to Applebee's for many years. The last few years though, have been a let down. I don't know if it's because they removed my favorite dish and I haven't found anything I like as well or if they aren't living up to past standards. Our waitress was great, nothing negative to say about this visit. I'm just finding this chain to just be "ok" and nothing more.
We love Applebee's, but won't go back to this location again. From waitresses that don't watch where they are going to overcharging you on items included with the meal to a steak that was not fit to eat. All these add up to not wasting my money at this location ever again. I felt like we weren't welcome here. We also had a rude waitress. So don't waste your money at this location, find another place. You will be so glad you did.
This the only Applebee' s that would ever eat at in Alabama. Love this place. Pretty good food, and great customer service. Alex ( lady) was very sweet.. Omg, and their drink are always made just right.. my favor is all the long island ice tea!
Ok food, some good specials.
Good food and service
Went for an after work drink. Bartender was nice. Didn't like the drinks and she fixed the problem and was very courteous.
Good food, great staff
Great place to eat.
Staff is always nice. I usually use the to go option. I think I'm getting shorted on food though. I swear the portions are getting smaller and smaller. Maybe I need to go inside and see if its different. Anyway the little food I do get is usually good.
Great food and service. Would go back any time.
We always enjoy our meal at Applebee's the food and service is all ways top notch.
Service was horrible it was during lunch but it was not busy. The hostess seemed to hate her job and the server was new and seemed to still need more training.
Service & food has made s 100 percent turnaround in the past few months !! Food was excellent & service was fast & friendly. Much needed improvement from our little city of Laurel !! We had absolutely quit going for years due slow service & not so good food !! Sooooo glad we decided to try again !! Even management was on floor working & asking about service & food quality !!! ⭐⭐⭐⭐⭐
The food was pretty bad.
The server was so incredibly nice. She was very attentive and seemed to really care about our experience. Otherwise, it was an Applebee's. It was everything you've come to know Applebee's to be.
Very slow service. The spoon that came with my soup had a piece of rice stuck to it. When I unrolled my fork and knife from the napkin, the napkin stuck to food on the knife. Will not be eating here again
Very nice and efficient. I had no problems and the food was good.
I haven't eaten here in years because prior to me swearing this place off, I often received food that was cold, barely got any service from the wait staff, and my sister even received rotten chicken once. Yes. Rotten. Chicken. It smelled like a dead rat, it made her run to the restroom and vomit. Haven't been back since, but to be fair it's been about 4 years now. Maybe it has gotten better? I'll never know, because i'm not going to risk it.
Good service and food in a family friendly atmosphere.
One of my favs
I got takeaways Food was delicious Well prepared Swift service I will return
Pretty good weekday lunch spot. Fast and cheap
Food was great! Our waitress was new and a bit slow and inattentive, but she is learning.
Service was bad. Food wasn't as good.
The service good, nothing to write home about The codes for the discounts is a joke they find away to not honor the codes,the only way the codes work is you just order ion line to get the discount,so if you don't have a computer or a non prepaid phone youre out of look at this Applebee in Hattiesburg Mississippi. But there's always Chill's In Petal Mississippi.
If I could give it lower than a "1" I would. Once our initial order was taken & good brought out, our waitress disappeared. The chips that came out with the spinach/artichoke dip came to the table extremely greasy like they had been cooked with old grease. I ran out of water & was never so much as offered a refill. We had to send the busboy to find our waitress who felt the need,it ask if we were ready for our ticket & seemed totally unfazed by the fact that we were less than pleased with the service we had received. I am DONE with Applebee's.
The management in this place sucks! They yell at and belittle the workers. I refuse to eat here again and will definitely spread the word of the classlessness of this place.
Great food and people
It was fantastic! Get the ribs
Food was great and the service was even better. Loved Bre's smile.
The food was not that good And the waiter was very rude I don’t know what his name but I will remember to not visit this place again
Fast friendly service. Reasonable prices. Very small portion sizes mean not a lot of food for the money. I ordered my steak medium and it was so well done parts of it were crunchy. Manager was on the ball. Okay overall if you want American but there are better options in Montgomery
It has really good food and the people are very very nice
Awesome place!! The atmosphere was great,food delicious, staff was professional and manager made me and my family feel welcomed.. Definently will rerurn again!
The purpose of the onions and mushrooms on the Bourbon Street plate is to Carmelize and make a glaze for the Chicken.My mushrooms were dry . Onions were raw and tough.I ask for a lightly cooked chicken beast ...Oh it was light on one side and burnt on the other.....Please people if your not pleased with what YOU pay for send it back or they will never learn!!
Everything was good,,, everyone friendly and the food was great and made it worth the wait!
I usually love Applebee's, but this one is not worth it. The food was terrible and the service was super slow. Which I would understand if they were busy, but the staff were just sitting around and talking. It took them 20 minutes to get us our check and an extra 15 to get us our change. Would not recommend.
It was ok the waitresses was nice and hospitable.
Food was delicious and our waitress was amazing, but bartender had no clue what she was doing.
Great eating. Great atmosphere and pretty good price choices.
The drinks are awesome
Loved it... Every body is soo friendy.. Food was great
Good food during lunch time and never had to worry about my drink going empty.
This review pertains to the Manager of the Prattville Applebee’s, Walter. We came into the restaurant tonight and it was extremely busy. We were sat, and were immediately greeted by Walter. He took our drink orders and our food. We had our food within 5 minutes, including our salads in an appropriately-timed manner before our meal. As we are we watched this man bus tables, greet customers, seat them, take their orders, and bring the food out. He refilled drinks, brought checks, and to-go boxes and drinks. He was spectacular. At the end of our meal we found him before we paid and asked him if we should leave him the tip. He refused the tip and graciously gave it to the overworked waiter who was assigned to our section. Highly recommend this restaurant, especially if Walter is working the floor for dinner.
We went there for lunch, and they were ready for the lunch, nice people and great service, I will be going back
Very good. Food served hot.
Great place great food terrible hurricane
Tasty and good.
I never thought much of Applebee's before I discovered their lunch menu. Small selection might put some people off, but the limited choices means they really can get your food out to you in the very minutes or less. I always feel weird reviewing a franchise so I'm glad I can find a reason to actually recommend one.
So much for AYCE riblets. Practically had to beg for a reorder, took 20 minutes to get one reorder. I will not go back.. too many other places that actually want your business.
Close to the worst culinary experience of my life! Got my salad after my entree and different lettuce than everyone one else's, the rest of the meal was subpar but pretty much what I would expect from Applebees!
It's a great place to visit first food and drinks with family and friends I recommend u tell your family and friends about Applebees Grill&bar
It's not the best. We desperately need a really good steak house. Applebees just don't cut it. Service was okay.. food is terrible
The worst service and food I've had in a long time. If you want a salad with your meal you have to pay entree prices that don't have a side salad and forget about a baked potato they're not available until after 5. When I finally got annoyed with being told I couldn't get what I want I decided to just get a chicken sandwich with bacon and ranch they brought that out with no sauce or condiments on it. Waitress never came near our table until she brought the check so I couldnt ask for anything. Needless to say I ate 1/4 of the sandwich and threw the rest out. If your like most people and get a salad or baked potato with your food stay away
As always, the food was great and the service was even better. Miranda is very nice and professional. My food was brought out fast and my overall outlook was superb. I will go again.
Overheard an employee tell the bartender “Have you ever had the grilled chicken here? It’s not real. Gross.” So I walked out shortly after.
Great food. Compliments to the chef, my steak was done perfectly and the service was spectacular.
Very good service, food was fast and hot and the atmosphere was pleasant.
It's always ok... never really a 1st choice... always a wait either at the door or the table!! Most of the time the order is wrong r cold!! The drink r nice most of the time!!
My waitress was very friendly and provided great service
Dirty, service was terrible. Let before we even ordered.
Tonight my family went to Applebee's in laurel for the third time trying to give it another chance. Well this time topped it all. Both mine and my husband's food had hair in it my husband's steak was not cooked right. We got our food before we even had eating utensils. So had to flag down our waiter for that. Which took ten minutes to get. Then once the hair was brought to the managers attention "she just didn't understand how there was hair in our food". She didn't even bother to apologize once. And the worst part is I will be 9 weeks pregnant in two days. So if I get sick from this Applebee's will be hearing from my lawyer. And I promise I will tell everyone I know to never eat there again and my family dam sure wont ever go back to any Applebee's!!!!!! Amy Powell
Lately I've been driving to the Applebee's in Bessemer bc my favorite bartender doesn't work in the Tuscaloosa mall anymore. So I decided to come back today, the day after Christmas needing a few drinks after the holiday. Well, Sean the current bartender was horrible. Dry and bad attitude which is not worthy of my time nor money. I told the manager and he said, "I've been told that before ". So if you've been told that before, why is he still here??? My tip: be a kind people person, or don't work with people! Not coming back ever!
Went to the Applebees in Laurel MS. Food was awesome. I ordered online and picked up. Never had to leave my car.
Great food and excellent waitress.
Food and waitress were excellent
Food was great . Nice waiter at the bar we shared stories..I lost my phone in the bathroom glad to have gotten it back thanks to staff had a great time.. my husband and i
Good food fair price
The food at Applebee's here in the mall is good. The service appears to be hit and miss. sometimes when I come I get excellent service however this time the waitress only checked on us once or twice and seemed more preoccupied with other things. I know they could do much better than what they're doing now if they would ever get there waiting staff to pay attention to the customers.
Love it great staff. The chicken wontons are awesome
Great food and a great family atmosphere
Food and service was great.
Food is great but the service is a little iffy and they are super slow as far as the kitchen goes.
Iesha was our server. She was great. And it made our experience wonderful. The food was good too.
As always I like the lunch prices during Monday thru Friday. I like the customer service. The servers are excellent. I even like the happy hour prices too.
I was not expecting much given my history with this chain, but they knocked it out of the park. Food was perfect, and the server was awesome. It was his second day, but he was attentive and not overbearing by checking to much. Even the nice touch of the manager swinging by the table made this a great experience. It reminded me there are still corpret stores that get it right.
Me and my husband go to place everytime
We didn't get silverware to start with, and then my husband's medium-rare steak came out almost well-done. We had to send it back only to be informed that they cook their steaks to temperature and that was THEIR medium-rare. My steak was very chewy and overdone as well. It seems like nobody really knows what they're doing here, because several other people walked out. We won't be back.
Yummy and quick
They worked fantastically as a team to provide good service, even when the store was packed.
I truly loved the experience
Food and services was great..
Good service good food
As usual everything was perfect.
Fresh food, nice atmosphere, polite servers
Food and service was good.
The service was A-1 service the food was very good I will be back again
Great food, fast and very friendly service. Great place for date or family night.
Love that Applebee's is right at the mall . All of the food has plate appeal and I loved my 7.99 chicken at lunch.
Great appetizers and they are half price at both of their happy hours which are early afternoon and then late. Curbside service is good. Nice bar area and lot of seating around the restaurant. Great service and great food! They have the two meals for $20 with an appetizer, and, two meals for $25 that includes appetizer and dessert. Great deal!
Went to get the endless ribs, shrimp and chicken tenders. I had to try all three items. Everything tasted great. All the staff was friendly and pleasant. My waitress was Cassy. She was very nice and full of energy. She gave great customer service. And was very attentive. This is a great location to eat at for your next meal.
Love it here!!! They always take care of you and check up on you. Friendly staff. Great customer service.
Me and my wife are regulars here for lunch. I can honestly say the place has been great. Service and food. If you do find something about your meal or anything just say something, they will make it right! So don't hold back. They want to know if something needs improving it can be fixed and they can continue to give good food service.
Our first positive Applebee's experiencein YEARS!! This location had great service and food. Carlin was an awesome waiter, very attentive and pleasant. Thanks so much for renewing our love for a great restaurant chain!
Our server, Sam, is the absolute best! The food is average fare for a chain restaurant. The monthly drink specials are well worth a buck. What keeps us going back is Sam. We always request a table in her area.
Service was good. Food was good. Atmosphere was good. We enjoyed our meals.
Once of our favorite restaurants in Prattville to just go sit at the bar for drinks & snacks after work. Love the burgers & our bartenders are the best. Only problem is sometimes it can be a little noisy.
Good food, timely service.
It wasn't my choice I didnt enjoy it . The service was slack and the food was too
The staff at this restaurant is horribly rude and the management might as well not exist for how little they care about customers.
Really great food and friendly service.. was a pleasurable dining experience as always.. Thank you! Keep up the good work and I'll keep making Applebees one of my favorite places to eat.. I always tip my server 25% because I want them to know I appreciate them..
Great energy and customer service. Loved it
I had great service and from the wait staff and good food
Great place to have dinner, Mr Vines is a great individual who is always our server. A polite young man. We ask for him every time we visit the restaurant. Thanks to him and all the employees working there.
Very bad experience very poor service was completely unhappy with the whole of the matter would not recommend
Oh my gosh.I thought I had the perfect lunch....wrong...wilted lettuce and soggy tomatoes on my sandwich glad i ate the fried
My food was warm close to room temperature it wasn't hot
It just wasn't that good.
Great food, better service, AJ was great. Couldn't ask for more.
I go for a salad. Everyone and everything was under impressive. We won't go back
The food was delicious and service was quick.Cameron, a young lady, was our server and she was great.
The food was awesome!! A little mix up on our order, but in the waiters defense, there WAS 12 of us. He was real sweet about it, and apologized sincerely. We had a great time celebrating my daughter who was just sworn in as a new attorney.
Food was overpriced and tasted less than average, plus my mom's credit card was almost given to someone else
Went here for my birthday dinner. Staff was excellent, and so was the food
Food and service was great
Usually I love Applebee's but this one was horrible. It took us 10 minutes just to get water then 10 more for our order to get taken. The table next to us had their food but still had no silverware. After asking twice, the guy got up and got his own silverware. My friend ordered a salad and soup and was told they were out of the soup even though it was only 3 pm on a Sunday. The food was underwhelming and I did not even want to finish it. I would never go back to this particular location but I still enjoy the others.
Everything was really good
Great portions, great taste
Generally Applebee's is just Applebee's, they are a chain restaurant. This Applebee's got it right with there crew. The person that greeted us to Gabbi our server, and the other servers I could overhear helping guests were wonderful. The food was served in a short period of time. The sirloin stir fry was a little spicy but delicious. If you are looking for a relaxed atomsphere and good food, this is the place.
Horrible service ... Never brought appetizer. And they never can seem to seat you quickly and efficiently, always a long protracted process. It's irritating. Waiter never refilled drinks, didn't check back with us til we were about done with our meals.
Love the spinach dip.
Food was good. Service was great. Bridget is an awesome server, I always ask for her section.
Good food and service too will b back
Food we selected was great. Service was good also.
Thank you Apple Bee's for supporting the United States Marine Corp this Toys for Tots in 2018!
Great food and the service was excellent. Very energetic atmosphere
This location was great!!! Far better than the Meridian, MS location. I don't know if it was the day and time of day, but the cooks really did an amazing job ensuring the food was cooked to perfection. The flavor and quality was superb.
The food and service was amazing!!!
Very good service Food was good ,excellent food choices.
Clean and with great service but the menu was limited and not cheap. However very good food.
The last couple of times the ribs were awful. My ribs were over cooked and tough. I told my waitress and she was very rude. She went to get the manager. Ok so he came over and told me he apologized for the ribs not being of "my taste." He said he will cook me some more. And since I bit off it and ate the broccoli he will have to charge my full price. I'm like ok maybe he has to do that. But when an older white lady told him the same thing about the ribs, that same manager told her he will fix her and her husband another meal on the house.
The bartenders are wonderful...love this place
Nice and friendly ppl there
Love Applebees but they always are just ok. Nothing special.. Just ok
My first time ordering from this location... WILL NEVER DO THAT AGAIN!!.. I ordered The Wonton Chicken Tacos... and this is what the waitr driver delivered... Globs of goo... there was too much water or sauce or something.. Either Way, Ive ordered this from many Applebees throughout the south and have never had my wonton tacos to look like this.. its disgusting...
Food couldn't have been better, I was more stuffed than I have ever been at Thanksgiving. Service was extremely reliable and friendly.
It was Mother's Day and the service was slow. Waited an hour for our food and then it wasn't good. My chicken tenders was the size of my ring finger. Wouldn't want to go back.
Was told they didn't have the 8oz steak, then that they didn't have enough steak for our entire party of four, then they DID have enough after someone ordered differently. Steak and sides were cold when finally served.
ordered 3 chicken tender plates and they managed to mess that up. how do you mess up the simplest order on the menu? this place needs some management help. Will not be returning.
The waiter we had was great and so was the food.h
Service was fast and friendly. The food was fresh and delicious
Great meal for a fair price. Service was great too.
The food was very good. The server was horrible. I couldn't pay remotely because the kiosk wasn't working. Would go again when I'm in Laurel but would ask for a different server.
Great food and excellent waitress!
It was very nice and friendly
Went to this place on a week night and will not be back. The service was good and the food was good, however, we could have done without the vulger/cursing conversation between two waitress's cleaning their stations nearby!!! Plus you don't sweep your station when other people are eating, that's just rude!!!! We will not be going back!
Clean. Good food. Courtesy good service
Very delicious loved the grilled chicken salad with light Italian dressing!!
This was awesome. My Daughter & I went to luch and had a great time. Service was great and food was awesome.
The food was okay, and server was nice enough, until the time for the check came and they refused to honor their 12 minutes or it's free lunch guarantee. His reason being the food was close enough to being done, even though it took another 5 minutes before it even got to the table.
This place is horrible. I ordered food to pick up and when I got there I was happy I checked my bag because food was missing so I had to wait longer. When I got home and pulled everything out everything was wrong. They gave me a caesar salad with no dressing on it or in the bag. My chicken pasta I ordered was disgusting I ate 1 bite and threw it in the trash. My bread was burnt. The only reason I didn't take it back was because it was late. I wasted 45 dollars. I will NEVER go there again. NEVER!!
The most yummiest chocolate deserts on Earth. Try their chocolate lava cake if they have it
The servers here are consistantly nice, not always the speediest even when the place is near empty - but courteous and good with my kids. The food is good, but don't be afraid to point out any errors or issues.
Very nice wait staff, the food was pretty good. You should try their new hamburgers. Alot better than expected.
Applebee's needs to stick to burgers. Steaks there are like chewing on a boot. Place was more like a bar than a grill. Music was so loud at one point (so the 3 or 4 at the bar could dance) that you couldn't carry on any kind of conversation. Serve was good despite everything else
Service was great, food was was delicious. Bathroom could use a face lift.
The food was great and the service.
What a dump. Employees sitting around drinking and partying late at night on our arrival. Food poor and service lousy
It was enjoyable. The service, food and atmosphere was great!
Great service. Food was very good.
Dollar drinks and desserts are always good! Food usually good. Sometimes service can be a little slow. We always enjoy the late night half price appetizers!
Great place to eat...go on Tuesday kids eat for 99 cents my family love this place
Food is good but it was so hot inside we were sweating it is a shame to have them works running around like that when the manger was sitting there.
Surprisingly good burgers! Service was just okay, but it was busy. We'll give it another shot the next time we're passing through.
Great food and friendly services
Food tasted poor; much like microwaved pasta. Service was good but not impressed with food.
Service and experience was great, would rate higher but appetizer (mozzarella sticks) was cold when it arrived at table. Main entree was not...
One of the waitress came to my father and said that she lost his credit card but my mother was already at the register and another very sweet waitress fount it on THE GROUND and she then went in the restroom thinking that she used it and took about an hour for the problem to be fixed.
Good lunch price specials. Good service.
Food was ok and service was mediocre
Pleasantly surprised, the host was the nicest guy, service was good and the food was surprisingly great. I'll be back again
Loved it bartender was awesome.
Entree came out before appetizer other than that fine
Loved the food, large selection to choose from delicious meals, great service
Enjoyed our visit with our grandson Sam and Kelsey food was great thank you
Great service. Friendly ppl..and great food..and awesome drinks..
The steak was tough....the mushrooms and onions wasn't sauteed right...and they let a none assistant dog in there...the waitress was great
Great food, great service
Nice servers but vary busy
Not much to say cold past an still sticky
I ordered a cocktail it took so long l cancelled it and then my waitress didnt make me feel comfortable either.
The service was outstanding from the door until I left.... My only issue is the sides... every time I go my sides are not very tasty my steak is always cooked to perfection though... I'm giving them 4 stars because of the service but this will be my last time eating at Apple B's because I'm tired of being disappointed by the sides
It's okay. The food wasn't great but it also wasn't bad just bland and a lil greasy.
Love the food ...had very nice waitress..great deals...try it
The food was fast fair priced and very good
Love the variety of food and deals. Great drink deals!
We had the best time there the food Good and friendly welcome and fresh food, Great sever and great astompere...Enjoyed it...
Food was bland, long islands were horrible, I wouldn't recommend anyone try them. But the service from the waitress was pretty good, and it was a nice small group of people for a game day.
We had a Southwestern Salad with grilled chicken. Delicious! The wait staff was friendly, service was fast and management came by our table twice to check on us. The restaurant was very clean and comfortable.
Pretty good burgers. Nice fries. The interior and menus have seen better days though.
Our server was the worse in my 15 years of eating at Applebee's. The manager seemed not to care.
Always outstanding service and great food at this location... The staff go above and beyond to make your visit special.
Sweet patient staff
The food and service was good...just didn't get one of my to go orders. Didn't feel like waiting to reorder.
Food was very good and hot when it was served.
Appatizers are always good especially for the price. They have $1 PBR draft beer all day everyday. The staff and bartenders are friendly and helpful. They support local veterans to a high level.
This is quite possibly one of the best rush things I have been to in a long time. The food is delicious and the staff is exquisite.
Had a awesome guy serve our table named chris very polite an timely!
Enjoyed my all you can eat meal. Service was as expected on a busy evening. Food was not hot first pass but second and third plates came hot otherwise would have received 5 stars.
Service was awesome
Really Truly fantastic food ! Tasty nicely made Drinks for grown folks and very kid friendly!! On Veterans Day you have to be there to see the look on their family and their faces enjoying a free meal off a special menu just for them!! Great T.V roll tide game watching !!! I'll be back!!
Was very disappointing, waited over 45 mins for our drinks.
Great food and Kaitlin our server was just wonderful
Ribs we're awesome
I know your blender was out for awhile And you either got a new one or fixed it, but the last strawberry shake I had did not taste good. I wasn't quite sure if it was the straw or the drink. As I sucked on the straw I had a distinct chemical taste. I usually love the strawberry shakes
friendly staff, good food.
Lunch is the best time if day to go to Applebee's in Prattville. Service was great, food was to our table expeditiously. Drink specials are great all day though.
Margaritas were great. Food not so much.
Love food in atmosphere
I ordered the parmesan chicken and shrimp and the chicken finger plate Loved it. The waitress was friendly and entertaining. My son enjoyed the laughter and it added value to our visit. Great service!
Food was delicious and staff attentive
They were pretty busy since it was Fathers Day, but I only gave them 4 stars because it still shouldn't take over 20 minutes to make nachos. The server that brought my food out was the sweetest girl, though. ❤
Best place in Laurel Ms
One of my favorite place to eat
Their food portions were too small and their steaks were not that good.
Good atmosphere and good service and good food
Today was a day of fellowship and building friendships. The treatment we received wss excellent. The uoung lady was very patient, kind and accommodating. GREAT VISIT!!!
Ordered the half rack of ribs with baked potato and broccoli...baked potato was not hot nor was the broccoli and the ribs was tough..the appetizer we ordered was just threw on a plate with three old pieces of celery..I wouldn't have gave them a star period if I didn't need to leave this comment. You all need to do better. I Will Not be back to this applebee's.
Kaitlyn did a great job and Food was great!
Great place to eat any meal
The food is always great. The people are friendly.
I usually enjoy the Loaded Potato Soup, but the last 2 times I've gotten it, there wasn't a lot of potato and it had a whole bunch of huge, mostly UNCOOKED bacon chunks. Absolutely disgusting and really disappointing.
Our server was nice the food was great with the exception of my mozz sticks being cold and we had an air conditioning vent above our table & it leaked a few times. Other than that we enjoyed and we are going back just no vent seats
Very nice with very attentive waitress. Kept everyones drinks and other needs covered. Well done. The girl deserves a raise
Great Friendly Service
Great service. Food hot and flavorful. Always enjoy coming to Applebees.
Server was exceptional
Food was good. Got "the best waitress ever" didnt see her but three times(ordering, food delivery, and Bill). We were her only table had to ask about our drinks when she brought the food..
Food was great! Server was borderline obnoxious!
No service will never go back
Good food , people, and vibes
Chicken not cooked properly.
Love their Reubens.
Food was delicious and service was great.
Very good food drinks and service.
Great service and value!
We LOVE Ryan as a waiter, but had Carlin tonight (reason for only 3 stars) and last time. No table manners and his response when asked to do something out of the norm was he can't do that and, " it is what it is". Well, his tip "was what it was". I appreciate the manager. She did say we weren't the 1st to complain about his service.
Been a while since eating at an Applebee's, but food was great and service was excellent.
Had a nice evening, the food was great
The food was fresh and amazing. Our waitress was great..
It's Applebee's so you kinda know what you're getting. It's not spectacular but it is good food.
Food was great, service was very good also. If you never been. Go.....
Been here a good while and no food yet. We ordered an appetizer but haven't seen it. I am definitely not enjoying the music. Someone tell the management not everyone enjoys R&B and getto loud. Regardless of the food, I won't be back. So the food finally arrived. Everything at once. The chips are cold and stale, the soup was a couple of spoonfuls in a bowl, and the sauce for the fiesta lime chicken looks and taste like vomit. The staff, 6 of them are sitting at the front door talking and laughing. The manager right there with them. Sooooo unprofessional.
Fair service ok, but cook was extremely slow in getting orders out. There were not a lot of people there yet we had to wait extended time. Then they came to state that they didn't have the items for one dish. COOK Should have seen that right away. Not up to standards for that chain.
My chicken wasnt cooked all th way and the server never brought our water to the table then we over hear the server talking about us
Usually always good and people.
Not sure how they select their wait staff there, but a lovely waitress named Liz gave us exceptional service. I am always impressed when a chair Restraunt like Applebee's has such quality service.
It was nice once we were seated. We were quoted 30 minutes but was really 60.
Great food and awesome waiter
It was very difficult to get our food then the order was wrong...we didn't get what we ordered at all...service was terrible!!..
Had a great time there. Get a long island iced tea if you go there for a drink or two. Really good from the bartender who made the drink, I believe his name was coby. If you see this review and see him tell him I said hello, he might remember me. I tipped him pretty well for the great service.
Love the staff and the food, I actually worked here years ago. The dollar drinks are always lit!
It sucks they take for ever frozen food just not recommended for anyone gross
Great waiter great food and drink do not take reservations
I took my father to this location for lunch and the staff couldn't have been nicer. The food was great and served quickly. Good lunch menu at a fair price.
Great service; good food.
Will never go back... The hostess rolled her eyes at me and my daughter whenever we ask to be moved to an area that was cooler. Then sat there for a good 20 minutes while other people were being set and waited on. We still never got waited on....then, as soon as we went to go leave, then someone wanted to say "I was fixing to wait on you".... No thanks...
Slow service food order messed up
Food was delicious ! Loved the ribs . Everyone in our party lines it .
Fast service and the food was good
Steak was over done, didn't bring salad until after we got our food and had to remind them of it. Had to ask for drink refills and ice for our drinks. I am very disappointed in the service. We have never had a bad experience.
I visit a lot of Applebee's but this one as far as food goes is the best. THE SERVICE was not worth a carp thou. My waitress kept going AWOL but the Bahama Mama's kept me GOOD until her return.
Love the food and friendly service
FOOD & SERVICE WAS GREAT. Our server Twan was fantastic!
Terrible service as usual.
The late night half off appetizers are pretty filling and the pride is amazing! Boneless wings are pretty good, and will get a good amount for cheap! Only 3-7 as well as late night tho. There is the occasional short staff resulting in a long wait, besides that it's great
Cool place to eat the atmosphere has improved tremendously
Service was bad, waited forever for my food only to be told (when they brought my meal) that they were out of a key ingredient!
My family loves it... Marco was a exceptional waiter
It was ok. The riblets weren't as good as I remembered... The drinks where good though.
Food was good, Service was even better.
Our waitress was attentive; the food was hot and delicious.
Good food, good atmosphere, decent prices, portions small at times.
Ordered togo via waiter..... I wish I could include a photo, because the fifteen dollar salmon I ordered could fit in the plam of my hand, and weighed 3.8 ounces.... The bourbon chicken and (overcooked rubberized) shrimp my husband ordered was incredibly over cooked with less than a teaspoon of sauce.... This meal, that we ordered because we both had extremely hard days at work and home was not worth the money that we paid for it. I am incredibly disappointed. Shame on whoever packaged our meals thinking that they met Applebee's standards. Almost fifty dollars down the drain. If I received this quality of food seated at a table in this restaurant, I would have walked out.
Good food, great service, fair atmosphere/environment. Not tidy, not a family-friendly setting during dinner and later hours, bad batch of (not)sweet tea tonight.
What can I say our server John wasn’t really attentive, the food was burnt I tried not to complain but I couldn’t withstand the taste. My bf ordered the ribs and they were too tough. When it came to our server bringing out the appetizers, he only brought out one instead of both at the same time. Therefore I had to watch my bf eat his food while I’m waiting on mine to come out. We’ve been to this Applebees plenty of times and only encountered one other issue but I guess they’re not tryna improve. So I believe this time was our last time visiting this particular location.
Food was delicious nice place to eat while at mall.
Food was Delicious best Pasta I’ve had!! Great Service aswell.
Food and customer service was excellent!!!
Food id ok. Very slow service
Delicious food, and great service
Worst experience ever at an applebee's! Main meal was cold. Steak was not cooked right. Service was just sad. I have been to this applebee's many times. I may not go back though.
Joni is by far the best bartender!! The servers are supe nice and Patrick and Tyler the managers are nice as well! Walt and LD are great cooks!! We est here at least three times a week and love it!!
My husband and I went to Applebees especially for the potato skins. Found out that they are not on the menu anymore. We each ate a bowl of soup and left. Very disappointing!
I called the restaurant to ask if they were doing their half priced appetizers and what time it began. The girl on who answered the phone was very unprofessional and then told me it started at 9. The flier on the tables does not say when it starts either. Then when I receive the bill, I see that I was charged full price for the appetizers because apparently the promotion starts at 10pm, not 9 like I was told. When I called back up to the store afterwards to inform the manager of the issue, she just laughed it off and said she'd have a talk with the employee who informed me incorrectly, and made no attempt to fix the problem. I've been an unskilled worker before so I understand simply not knowing how to handle situations like this, but to have such a blatant disregard for an upset customer is unacceptable for a manager. I definitely won't be patronizing this Applebee's again.
Long wait on the weekends. This place is a hit or miss depending on the day of the week.
Food was good but service could have been better. We were told our was bumped due to a shift change, when the waitress realized our food wasn't out yet she said she made the kitchen record it. Not sure I believe that but that's the story. Also, the brisket tacos were served with part of the order missing. The table behind us had a child with a dairy allergy, they ordered broccoli with NO BUTTER, it was served with butter. Wait staff/kitchen didn't seem to have it together on a day that didn't have a dozen table's seated in the whole restaurant.
The service was semi slow. She had to be reminded of everything. To bring the drinks, to bring refills , to bring the extra dressing. To check on the on orders , etc. The food was cooked to order when received, but one was barely warm. So obviously it had been cooked and held while they cooked the the second order when we had to remind her to check on our orders. I've been an Applebee's patron a long time. So it really disheartened me to have this experience. Because of being fan of the chain I'll visit again hoping they'll redeem themselves.
This applebee's is a very good restaurant. Top notch for an applebee's. The place is clean and well run. If you have a chance ask for Alex as your server, she is awesome. I highly recommend this restaurant.
Not been to a applebees is a long time. I have really missed going to one. Good food and great service at this one. Our server was on the ball. She kept checking on us and was quick to get the drink refills for us. The place was very clean and well kept. Bathroom was also very clean. If you like chocolate make sure you try the triple chocolate melt down, it is amazing. I would definitely recommend this place if you are hungry.
The service was awful. We didn't get our salads until the meal was served. When we got the meal the potato was cold. My husband's medium rare steak was well done shoe leather. Murray came by and replaced them but didn't offer any kind of discount for this sad excuse for a meal. Not going back.
Went here for lunch to celebrate a graduation. Our party of 6 enjoyed everything. The waitress was so nice and did a good job. Food was great. Nice choice we made.
Love the friendly atmosphere. The waiters are great the Tuesday 7:30 bartender lady is slow and Tuesday food comes out slower than other days. I come here every week.
If I could give them 0 stars I would I should have took the hint when I saw another couple leave angrily! Service was extremely poor... We were never greeted at the door Several servers stood around without even acknowledging us. Eventually a hostess came up and seated us. After ordering, I found out after 45min that what I ordered they were out of for 2days(Riblets) one of my guest received his burnt burger after 1hour the other guest received her meal after 1hr in 30min. Keep in mind when we arrived the restaurant was not full( again another hint) I am only visiting from California, I would recommend ANY restaurant in Montgomery other than the Apple Bees on Atlanta Highway !
The food is really good. The servers are great if you can get their attention. We went in at 9pm. There wasn't very many people in there and there was no waiting line. But we still stood there for 15min waiting to be seated. The employees walked by us several times and just looked at us like they didn't even care that we were waiting. When we finally got seated everything was great. The server was very nice and helpful and the food was delicious.
The attached picture is of my meal from this location. I opted for the mustard glazed salmon with garlic mashed potatoes and garlicky green beans. It was delicious! I was thankfully shocked at how amazing everything tasted. I know Applebee's had gotten poor reviews, but the updated menu is nice. Even my Amaretto Sour (with extra cherries) was perfectly made. Even though my plate looks sparse, I was completely fulfilled. The staff was really friendly. As long as this menu option remains, I have no problem popping in while in town.
I like the food is good
Great place to eat
Applebee's is one of the last places that I would choose to dine at. My last visit was horrible. I had the all you can eat riblets. They was half done and tough. I told my Waiter about it. The issue was never resolved. So I just left...
Everything was very good we ordered to go at the bar , the bar tender was a very nice young lady made very good drinks and the food was well prepared ...it took a while but it was worth the wait
Not a great experience. The restuarant was dingy and just seemed unclean. When we went it was not very busy at all, but after 15 minutes of waiting at our table and not being able to find a server we decided to leave and eat somewhere else. Staff that greeted us were alright.
The drinks were great but the chicken parm wasn't as good very bland no flavor but good service and drinks so 4 stars!
Half price appetizer, and Happ hour beer prices are affordable.
Service was slow, food was poor quality. Management did comp a little off, but not enough to make me want to go back anytime soon to give them another chance.
Staff was Great Fast Food Good
Great food n great people
When my wife and I last ate there with friends from Church last Sunday, we found that our service was lacking. The wait person seemed to have been over tasked as she didn't check on us regularly. We had to ask for refills and our friends' grandchild didn't get anything when our food was brought to us. It was as if they completely forgot about it. The food was about as good as can be expected, however my 4 cheese macaroni dish didn't have a thick cheese consistency, but was kind of watery. Maybe it is instant? At any rate, it was good enough to finish. They did have a good score from the health department. My advice is if your looking for something that is more "homemade", this is not the place to go.
Visiting from out of town and the food was delicious and service was great. They had a different menu from ours so I got to try out some new food.
It was great and service was awesome. Boneless wings spinach dip and other dip.
Typical Applebees...bar person was a little rude though
Was very dirty. There is food and drink splashed all over the walls on the side of the booth areas. Definitely a lot of neglected cleaning. It was also unpleasantly hot in the restaurant for summertime.
Love, Love My Applebee's! so far I have never been served a bad meal here and they are always quick and the food is always good. What more can you ask for? the Tv's are plentiful and as with any other sports bar, they are always showing sports! :)
Food was good and fast
Very friendly and polite staff. However my sister got the Burbon shrimp combo, everything was over cooked and dry. We also realize it's also a small bar, but at lunch time would be nice if they could turn down the music a little. It wasn't just us,everyone that was trying to speak to one another was all in the other persons space just so they could have a conversation.
I have gift cards for Applebee's and frankly that is the only reason we have eaten there. The food was substandard. My husband got a burger and it was good. My chicken and shrimp wasn't fit to eat. Brought it home for my dog. So far he hasn't shown any interest. After being in the restaurant business for 28 years it is sad to see this quality of food being served in a nice chain.
Great service and food
I used to eat here all the time. But the last several times my steak was supposed to be med-well and it was bleeding all over my plate. There isn't many sides to choose from and they don't have any taste. They are extremely bland. The only thing I still love there is the blondie brownie with vanilla ice cream and maple syrup.
Lunch staff is a lot better than late night staff
My family and I eat here after a Bama game. The service was awful our waitress was very Rude and couldn’t seem to get our order correct
Service was great, food was great
Pretty good food took a min 2 come but was hot & fresh pretty good service from mi waiter !!!
Not good at all, our waiter would holler at us from the bottom of the stairs over everyone talking so we had to get up and walk over to hear him. We asked for silverware and didnt get any so we had to go find some ourselves, the food wasnt prepared like it should have been. The only good thing about it was the drinks.
Service was good. Ordered 2 chicken dishes lime chicken. Which was good and bourbon chicken with shrimp which Chicken was so overcooked ,dry and rubbery.
Really a bad experience...waittess was not good And not interested in het customers. Bad food would not take back ask for a credit...No Saw Manager did not really offer to assist us WILL NEVER RETUTN
The Bartender made me a strawberry dakari in a coca cola beverage glass. I tried to drink it and was bitter tasting. She asked me did I want to add whipcream on it lol. She was very nice and nasty about it when I told her I didnt like the drink. Bad experience...
Best margarita ever❤
Well we eat at Applebee's quite a bit but tonight our experience was not good. My husband had ordered the mashed potato baked mashed potatoes with sour cream and we have to send it back cuz it was cold while when she brought it back it look fresh but it was still cold LOL so we weren't exactly happy with the food tonight but usually it's really good so that's it
Waitress wanted to chat with coworkers and not take care of customers. Had to wait for plates to eat our appetizer and got our own to go container and hunt her down for a receipt after paying at the table. Food was good though.
Service was fair! Noninvasive waiter; he was very polite but soft spoken. Our appetizers were out in a flash. Entrees were not far behind. The bathrooms and everything was very clean on first look! Food taste and quality overall wasn’t my favorite, but that could be more of a me thing. I’d recommend! They’ve got some great specials as well.
Food and service were both great
The sweet tea had no sugar. The coke was nasty. The waitress never brought out our appetizer (she forgot) we waited for almost an hour for our food. There were probably 7 other tables besides us. When we received our food the ribs were nothing but bone the fries were good. The bourbon chicken with shrimp tasted like they spilled the seasoning on the chicken. Dont think I will be back.
Waited almost 2 hours after ordering food which is brought the wrong drinks the wrong order in then while I was trying to correct the issues with her she turned her back and walked away after speaking with the general manager and the two front managers they apologized and sent the waitress back to my table only for the waitress to turn her back to me again and walk away midsentence and the food and hair in the salads and that’s when I requested a check paid and left. Only reason this place received one star is due to the inability to place it zero stars
My garlic herb potatoes with cold and my ribs were not hot enough
It's the only late night restaurant in Pelham. The food is good. Sometimes the service is slow but it's usually very crowded.
The service was friendly and good. The food was great. I was very pleased with the salad I ordered. My husband got the chicken alfredo with broccoli. I also tried his. Was good and the chicken was very tender. We will go back.
I ordered queso and chips, the young lady behind the bar named Ree placed an order for taco queso. When I rejected the order, she wanted to argue with me about that's how it comes. When I pointed out to her that is not the case. She had the worst ATTITUDE, sonI canceled my order all together.
Our food came out in a weird order (main meal before appetizer) but our server Matt was amazing! Hilarious and very likeable! He went out if his way to make our experience fantastic. Give the man a raise, he's great!
Rude waitress, overcooked food and dirty utensils. Staff did not show workmanship. Employees played on their phones and flirted with the other customers. Worst experience ever! I will never go back to Applebee's in laurel ms.
Parmesan Steak and Shrimp with double mashed potatoes.
One of my favs
Had a great late lunch. Our server was very nice. Helpful with making and understanding the how the food would be prepared.
Love the people, love the atmosphere but the management especially the general manager is extremely disrespectful, she went off on an employee in front of everyone including her kids. Extremely unprofessional and ridiculous, you cannot treat people with the level of disrespect the general manager presented the day I was present.
Service wasn't bad. My only real issue is on their house chips and thier fries it seems like they half cook them. Some will be great but around 50% of the plate will be half cooked. I'd much rather wait the extra couple minutes and get crispy chips and fries.
Excellent food , service good , time was goodn
Convenient after Church on Ssundays, good food, friendly staff.
Arrived late, but was treated well and had a good meal.
Good food and price. Helpful server.
Food was good and the server was excellent. I like that they stay open til midnight on Monday thru Sat and til 10 p.m. on Sundays
Very impressed! Much improved! I had stopped coming to this Applebee's several years ago due to poor service and bad food quality. However the last 2 times we have come recently, the service has been wonderful and the food amazing. They must have gotten new management and completely revamped because they have improved 1000%! We will definitely be coming back!
The drinks are the bum especially the Blue Hawaii Long Island Tea
Service was good and the food was delicious stopping through going home to Birmingham, AL
One of the best experiences I've ever had from Applebees
Waitress was entertaining we had great meal and fun time
It was great service... The food is amazing... And the workers are awesome... It's a great place to go and relax and enjoy yourself....
Every thing was good bridgett was a very good server she cares about her job and customers
Food was good and great service.
It was really good. Reminded me of how it use to be
My go to.love the Apply experience.
Wonderful staff, great camaraderie with strangers as soon as you sit down at the bar. Great atmosphere.
After eating part of my food I found packaging labels in it. Waitress was complaining about other employees telling on her for things she did earlier that day. Kitchen employees were laughing and playing. Overall management is extremely poor. There is neglect and lack of concern for food health safety. And with most situations like this there will be no accountability. The overall atmosphere at this business with young employees suggests that customers owe them for even being there and they are going out of their way for doing their job. If its happening at that level, its happening at the top also. Unacceptable. See accompanying photo.
Very good chicken and broccoli fettuccine. Brought 1/2 of the large serving home!
We come here a lot and this time was just as good as any other. Our waiter was obviously new to the job, but he was really nice and professional and whenever we had a question he couldn't answer himself, he quickly asked someone else for us. The food was great and the service was great! Couldn't really ask for more!
Great meeting place and wonderful staff.
Depending on the time that you do go will determine how well of service you will receive
We had a party of 16 so obviously the service will take longer but seriously?! We waited 1 1/2 hours just to get our food! The waiter never once apologized for the wait, even seemed aggravated at us that we were aggravated about it!
Good service and good food
Super slow service. We waited over 30 mins to be seated and it was hardly anyone there.
Food was great. Service was good.
Food was good as well as the service. We had a large party and our waitress handled the work load well. Well done.
I am a regular at this Applebee's. I come in every Friday and look forward to seeing my favorite bartenders, Tonya and Sean. My drink is never empty for long. The service is EXCELLENT and it is the highlight of my week.
I had a very unpleasant visit on this particular day. we waiting 20 mins after being seated for anyone came and ask us for our drinks. people were coming in after us being waiting on and ordering
These people are always glad to have you. Service is top notch and the manager makes it a point to speak to everyone and let you know that he appreciates your business. The food is always good and hot and the beer is always cold. Great place to watch the game or just hang with friends.
Our Food Was Delisciously Good & The Service Was Great !!
Good Eating in the neighborhood very good food the waiters are very friendly.
Food seems precooked and reheated to order.
Food was ok appetizer were warm waitress was dry
As a rule I don't return food...heard too many stories about what happens from people who work in the food industry. Very disappointed in the new ultimate fajita (chicken). Had a scorched taste...think due to the rice base being charred. Just didn't have a fajita flavor. Wife had the steak fajitas and said hers was fine. No problems with the service we received...give it 4.9 stars.
Excellent food and service
Wait staff was wonderful. Food excellent.
Food was good, service was good. Restraunt was clean.
Applebee's used to be one of my favorite spots, they always had fresh new menu items that made my dining experience rather exciting. But in tha last few years they have plateaued and it just seems like tha same ol' song.
Great food and service was decent
Pleasant lunch menu & the service was outstanding..
Great food and service
Food was great service was fantastic.
Service, food, and my Perfect Margarita were all great!
I was disappointed with the lack of cleanliness. The table was sticky and I needed to use the restroom, but it was absolutely filthy. If we had not been traveling I would have insisted on leaving, and gone somewhere else. It is such a shame that a business that serves food is in such deplorable condition.
Today; our Family celebrated our Mothers 69th Birthday!! She wanted baby-back ribs and Thanks to you Applebees!!! She was very well pleased, and Great customer service, and too Mrs. VONNIE a big High Five!!! Thanks a million and keep up with your good healthy habits going... Blessings to ALL.. Pelham, AL. Off I-65 and 119..
We went her for my birthday lunch. Service was good and our waitress was so funny.. we had a great time
Great really enjoyed ourselves
Great food great service fast and friendly clean good experience
If I could give my meal here 0 Stars I absolutely would! It was the worst steak I have ever had. Not only was it too tough to chew but it also tasted like it was about half rotten. Steak is my absolute favorite thing to eat and I eat it probably three nights a week. I took one bite out of my steak and didn't dare take another one. When I told the waitress that the steak was horrible she did nothing. I paid $17.50 for a steak that I didn't even eat. The only things I ate were my cheese sticks and a side of broccoli. I am an area manager for a large company and if any of my employees ever ignored a customer's complaint and did nothing they would be written up on the spot. Don't waste your money here!!!! Go to Texas Roadhouse and get a decent steak!!!!!!!!
Food was great, everything was seasoned well. Mixed drink was good an gave me a buzz
The fiesta lime chicken was great!
Because the food is great and service is also!! A++
Ok, first off I want to say I’m not giving a bad review because of the food being bad, or the server not being nice or anything like that. More of a bad experience. Me, my wife and children were seated and this family came in behind us about 10-15 mins later. We ordered our food before them and somehow they got their food 1st. That kinda irritated me, but not the end of the story. After we got our food, my wife simply didn’t like her food and wanted something different. The waiter didn’t come back for about 20-30 mins so she never got a chance to tell him and she actually lost her appetite. The manager didn’t even seem to care too much and didn’t really do much to try and fix it. Didn’t offer a discount or anything like that. I will not be returning to this location unless I get a free meal or my money back. Take care of your customers or someone else will.
One of my favorite places to eat
Okay service, food was good
Good food and service
Nice really enjoy with my family will be going back soon
Good prices nice serving good staff
Food was good, service could use some improving
Juicy steaks cooked right every time
Awesome staff awesome food!
Ordered baby back ribs, were not baby back ribs. I dont understand why they gonna advertise something on the menu and then not give it to you
A great place eat
Love going to see Jennifer. We sit at the bar eat and have a couple cocktails. Great atmosphere. Have great convo with regulars.
Awesome environment very enjoyable!!!
Quick and good
Love the Laurel, MS Applebee's. We always ask to be seated in Justin's section
Food was great, staff fast and friendly
Great soup and salad
Food was awesome. Staff was attentive and friendly!
Good for quick bite
The food was warm and filling. Overall great service, and really friendly staff.
Great place for drinks n food
I don't even want to discuss it
Food was awful. 1st, the waitress brought all 3 courses out together. (Appetizer, salad, and entree). The pork tacos were nasty and tasted old. The 4-cheese macaroni with chicken tenders was cold. The shreddex cheese on top was not melted and it did not melt in the 20 minutes it stayed on the table. The chicken tenders were cold, old, and dried up. Probably left over from lunch service. 2 pm on college football Saturday and all but one tv was on ACC games with very few customers. Took them over 10 minutes to figure out how to switch to SEC games. Worst Applebee's experience Ive ever had. Wont be back.
It was just okay. We pretty much just picked the meat out of our food.
Only giving a one star because I can't give a negative! This place was horrible and I will never ever eat there again. The waitress was awesome and that's the highlight folks. Stay away from this location.
Food was okay. Very nice server.
It took a little bit to get our food but the people were so nice
Would love to be able to say that I had an amazing service there tonight but my husband and I had a HORRIBLE time especially for them to be DEAD! This has been our go to place since moving here it’s close to our home and we love it. While the food was nice and enjoyable, the service is horrible and is in need of more training or new servers. Once we got there everything was good. Seen our server she was nice. Too bad we only seen her a total of three times. Got our drink order came back and got our food order. When it came out it was brought by another server which is no big deal good thing our order was correct on the account of we didn’t see her till we were nearly done. I ask her if I could get a refill once she could she said yes. But I didn’t know it would have taken 30 mins( which I never got) Keep in mind we are having bad service the guest two tables down are having great service. Getting their drinks when they ask. On top of it I was never rude. So my husband gets up and goes outside as I wait to give her the money. She goes to all her other tables except ours even sees me holding the money waiting on her. Safe to say I put the money on the table and left. Chances are I won’t be back.
Went late at night on a Wednesday. Not a lot of people, service was a little on the slow side. I ordered the shrimp stir fry. It was okay. Place seemed clean. Staff was friendly enough. Nothing amazing, just okay.
Fast service and we'll prepared food
Service was poor and the place was pretty empty compared to a other visits. It didn't not seem like I was in Applebees but in a place in the ghetto. Playing rap music with nasty lyrics. Last time I was there was my son's graduation this year and we had a good visit and good service. This place has gone down hill. My glass sat empty 3 times for over 15 minutes each time. The chips that came with our appetizer were stale and tasted like pure oil. Wife order a loaded bake potato and it came only with bacon on it. No cheese, butter nor sour cream. The manager looked like he has not showered in a week. Not sure what is going on with this place. I get better service at McDonald's drive thru. One of the worst dining experiences in a long time.
I have been to Applebee's all over the US and In am sad to say that this one is the worst. The other 3 times I had terrible service it was the food but I never left a bad review. Tonight took the cake! Long story short a waiter was being rude, argumentative and threatening on the floor not only in front of customers but in front of the MANAGERS!!! Applebee's is one of my favorites because of it's consistency and this location is definitely not meeting the standards. I will be in contact with corporate.
We ordered an appetizer beef nachos which was large for lunch but had to ask for 2 plates to share it as it was in middle of table. Other than that the waitress warmed up finally. The food was good but a little less meat for the price.
Great food and ambiance
We went to Applebees today around 12:30 got seated. Guy came and took our drink order. I ordered a daiquiri (which was never brought) he brought water and tea. We placed our food order sat there 20 minutes then he comes back and said we do not have any potatoes today is there something else you would like instead I said to pay for the tea and we are going somewhere else. How do you not know what you are out of when your taking the orders. Will NOT GO BACK
Clowns in the kitchen! Usually this is a good meal and a good time. A medium steak took 25 minutes and came to me hard as a brick. Thank God the bartender was on point!
Food was good atmosphere not so good
Great local favorite...try the steak on the 2 for $25 menu; a great deal with salad, and 2 more sides and 2 6 oz sirloin steaks all for $25. Cant beat it.
We like their food but their waitress need something help ...
The waiter gave great service
miranda best waitress i have ever been served by
Good food. Our waitress was great, but a bunch of childish antics and vulgar conversation from other wait staff surrounding the table next to us, by the computer dampened our experience.
Average quality good price for average food
Food was delivered in a timely fashion and drinks were delicious!
Love the Alfredo Chicken Pasta meal . So delicious. Great service.
They were very attentive and the food was good.
They have a serious pest problem. Check your food thoroughly before you eat. You don't want any surprises.
We always enjoy our meals here. Several choices and deals. The only issue is the service is always slow. Really wish the employees would smile.
The food is what you would expect for the price point. The service is lackluster at times even when it's not crowded. Still a great place to go for a drink.
Quick service and got food.
Asked for a double cherry jolly because the dollar jollys were so delicious I accidentally drank my first one too quickly! It was busy during the SEC game so I didnt want to keep running them around getting me refills, and gladly they obliged! Excellent service! Pierre and Jalie were great! 10/10 would recommend! Also, the Apple jolly is just as good, but definitely try the cherry!!!
Fast and easy... Delicious food.... Great staff
The lunch menu is pretty good now and the taco topped queso is a hidden secret.
Great service! Food was on time, hot, and fresh! Managers were greeting and making sure we didn't need anything else.
The food was good, the server was extremely slow, nice, but extremely slow
I love their food and recommend it for anybody. The food got some great juice and flavor. I will come here all the time for a date
Food was good, and the service was great
Will not be returning to this location. It's not like it used to be. Food was okay except for the broccoli (taste and smell weird) and steak was not medium well. My waitress got my order wrong , added extra food on my ticket and just threw my money on the table.
Good food and drinks
Great customer service always!
I went here the other day with my boyfriend. The food was amazing! The atmosphere was fairly quiet while we were there. The waitresses were very nice and made sure our sodas were filled. They came by a good amount of times to see if we needed anything. Great place!
One of my favorite places to snack
Always a great value on the 2 for 20 menu. Consistently good food and service wherever we travel.
When I entered the restaurant I knew this was going to be a bad visit. First off the restaurant was freezing. I even heard other guests complaining. The waitress didn't bring our dinners out at the same time. My food didn't come until after about 35 minutes later when they were done eating. The waitress would leave with our drink order and not return until several minutes later, like 20 minutes. We often seen her laughing with other employees. For some reason the restaurant was not busy at all. Now I know why. The service was not good. Finally my mother just got up and walked out. It was not a good visit at all.
Great food chill vibes, decently priced and usually pretty fast service. Great place to get tipsy and watch sporting thingy thing
This particular night, service wasn't the best.
Ordered online and when I tried to pay with a gift card, PIN was locked and unable to use it. Checked balance prior to heading to restaurant and had enough money to cover the bill. Called customer service since employee just said the PIN was locked and he could not do anything. Left without the food and very disappointed with customer service.
Horrible.. horrible.. terrible management.. party of 10 waited to be seated for 30 minute. When we get seated we are seated in a small corner. My husband hits his head in the light fixture and the glass falls and breaks. The manager said you need to get up because it's obvious it didn't break itself. Nasty. Rude. Nasty.
The service and food was excellent. We had a larger party and unfortunately the large group sitting in the area was delaying their time so they ended up seating our group in booths all next to each other which we were good with being super hungry. We were passing through headed back North to Michigan after visiting relatives for the weekend. It was a Sunday so "hole in the wall" places were packed with long waits or simply closed (I guess that's a south thing). So we wanted quick but not fast food. With this being at the mall it made it even easier. We all went shopping afterwards. Even with it being a chain place the food was good.
I Asked For A Medium Well Steak Sent It Back Twice Then Was Told That the Steak That Comes With the Salad Is Only Cooked To One Temperature I ended up ordering Alfredo
Dinner was delicious, I ordered baby back ribs, broccoli and mash potatoes, ribs were tender, but no meat on the bones ,$17 for veggies.
Great service! Must try the grilled chicken wonton tacos!!!
A great place for date night
I go here at least twice a month. They are nice.
Food and service were great. Host needs training.
Bartender was extremely polite.
Pretty good experience. Staff was friendly and food was ok. The seasoned fries USED to be the highlight, but now they are cooked hard taste pretty bland. Also flavored tea refills are NOT FREE. All in all ok experience, but nothing special.
Food came to the table spoiled. Appetizers made us sick.
1st let me say that my server was amazing and I appreciate her hard work. Now the food was on point. It wasnt until we finished everything that I happened to look over by the booths that were near us and saw a roach crawling
Wonderful service and salad was not only really good, but HUGE!
Great customer service, good food, Quick Service, staff in a good mood. Great atmosphere here
Always great food and excellent service!
Very hit or miss with this restaurant. Bar is always a good time.
Worse location I've ever experienced.(2/22/2017). The server took our order and the entree arrived before the appetizer. Then poof, we didn't see her again until we were ready for the bill. Didn't ask for a refill, didn't ask if the need anything else, just didn't. The manager came by and we told him about the entree coming out before the appetizer. He went to the back and had our appetizer brought out and asked was that better. Really? After seeing our bill, no it's not better cause he didn't comp that or anything. To add insult to injury, they over charged us on the entree. Let me not even start in the filthy dusty bathroom. Applebee's need to get to together at this location. Training! Training! Training!!!
It was a great experience the food and service was great.
Our 20 min wait turned into 1.5 hours before we finally just left
Fast friendly service great food and drinks
The food was good but the service was not the greatest. Waiter did not get the order right.
Great lunch menu!
Food was awsome. Had the three meat all you can eat. Definitely worth my $15.
I Don't get up and walk out of s Restaurant, but it this instance I did before I ordered an item off of the menu. I first ordered an unswret tea, after getting the tea I looked for some sweetner because I noticed there wasn't any on the table. I ask the Manger why I had to ask? Response: Oh the Owner might come in and he tells us not to give anything to the customers unless they ask for it? This is nothing but cost cutting...I was going to order a Burger however I thought maybe they will cut 2 oz off of meat to save on the bottom line. It was a Sunday afternoon not many cars in the parking lot. Understandable...
The food here is nice but when I went recently our appetizers came then not even 5 minutes later our food came and our table was covered in food. Would of hoped our food would of came later so we had time to enjoy it.
It's Applebee's, you know why you're there. Great appetizers, great happy hour specials. Don't kid yourself, it's not going anywhere
We had our sons Bday party there and our server (Bridgette) was Super Nice and Helpful.. She showed special individual attention to him on his 9th birthday.
It's been years since I visited an Applebees. The service was better than expected. The entree was poorly prepared. The vegetables were densely salted. The fish overcooked. The fries sparse. The shrimp also over salted. The only on thing really would be the fountain drinks, which lets be honest should be ok. Disappointing at best sums up this location. We should have guessed because the group next to us was complaining when we were sat. There are so many restaurants on this road that any other option would probably be better.
The server was nice but we hardly saw her. We had to ask others for help. All the food was messed up. The manager had it remade and my grill chicken was still burnt. My broccoli tested liked pepper and the garlicky green beans had no season on it. The kids food took forever to come out.
Sometimes slow sometimes not. Usually good food though. Drinks aren't bad either. 50$ for 2 people including appetizer
Our waiter Eric was very polite, attending to our needs efficiently. Food was good, served quickly and was hot. Steak was cooked perfectly! Haven't had this good of service in some time.
First time at birmingham,it was awesome. The visit to Tuscaloosa was terrible, wait staff not trained properly, took forever to get food and it was incorrect. Dont think I'll go back to tuscaloosa.
Went here after my sister's ordination.... Service was great everyone else's food looked immaculate HOWEVER my Bourbon chicken and shrimp with onions and mushrooms was BURNED TO A CRISP. To the point where blaxk flakes were all over my food and the side of potatoes had absolutely NO SEASONING... Not exactly my favorite place to eat in Tuscaloosa.
good food great service
I ordered food that had to be pick it up at the bar because it was after 9pm. The incompetent bartender made me wait 20 minutes before another staff member let him know that my food was sitting at the end of his bar. Worst experience ever and I will never go back there again. Don’t order food to be picked up at the bar after 9pm because that appears to be to big of of task for the bartender to handle.
My husband,myself and a friend ate at Applebee’s on Atlanta Hwy Montgomery Al on Monday. I was so embarrassed because the burger that my husband got was cold and bun was hard on one side so he ate the meat The fries that all three of us had were cold and tough so neither of us ate them. My friend got fried chicken fingers that were so over cooked that she only ate one bite. We also ordered onion rings. The batter on them was good but we couldn’t eat the onion because it was like tough dried skin We should have sent it all back and left but I didn’t want to embarrass my friend so we paid leaving at least 80% of the food on the table. When we told waiter the condition of food we were told that they were sorry. Nothing wrong with the Coke’s and tea. The food on the ads on tv looked so good.
The boneless wings were drowned in bbq sauce...the wait for the entrees were long and my husbands bread did not arrive with his entree. He had to mentioned it to the server 20 minutes later. Her response they ran out of bread. She brought him a breadstick about 15 minutes after that. It was a horrible date experience for us. Laurel applebees has definitely went down hill.
Food was good. Service was awful. Bartender on cell phone. Yelling across bar to tell me they are out of soup while on his cellphone
It was ok food ok, silver ware not clean. Need better side dishes, a lot of people don't eat bacon,so for Mac n cheese, should come with and without bacon. But other then the side dishes and silverware it was nice.
The food was good and the customer service was good as well
Never know what to expect here. Today was nice and quite lunch with my little. Great waitress and good food.
Amazing Service last night. Cook was a little off they game
Love the Oriental chicken salad. Always order when eating at Applebee's.
Our server, Shardai, was polite and nice. She handled our service with a smile. The food was delicious, hot, fresh, and brought to our table in a rather fast time i felt. The highlight of the meal was a dessert recommendation made by server Destiny. , She overheard myself and my coworker discussing dessert list items, and with a sweet southern belle smile she stopped by our table to recommended the chocolate cookie and the triple fudge dessert. The triple fudge dessert i had was fantastic and a perfect completion of a great meal. All in all, a great experience here today.
The staff was wonderful, and the food was good also.
The mens restroom reeked of urine. The staff has plenty of time to walk around, hang out with associates and friends. (My family and I seem to be the only caucasian family here, other than the gentleman waiting at the door who got his food about 45-50 minutes after we had been here. Btw, he was here waiting before we got here.) Predominantly African American staff and patrons, who certainly were drinking and eating well before us, even though they came in about 30 minutes after us! The food was cold by the time it reached our table. The second round was delivered hot. Which was delivered by the very nice G.M. Rachel. I strongly suggest you find another place to dine if you are bringing your family, or if you are on lunch or in a hurry. We will not be coming back! Wish I would have went to Chili's just up the road or New Ocean buffet closer to the house!!
Food was good, drinks were terrible but the service was good
Great service and food
Applebees 2 for 25$ is a great bargain.
I always enjoy my food and the service. Today was the exception. My waitress was so nonchalant and indifferent. I'm sure she was ready to get off but you must continue to give good service until you leave. She then came and told me to give her my receipt cause she was leaving. I was not impressed Sherri B. I will ask for another waitress when I return. Hopefully they won't have that attitude..
Good. Food and service
I'm not really into bar food. They try and the staff is very nice, but I can heat up frozen food in a microwave at home. Five stars for support of a local business
Slow service and food wasnt the best.
Great food, great drinks, and pretty good service
The food wasn't good. It took forever to come out and when it finally did come out, it was cold.
Not usually a big Applebees fan, but this one blew us away. We were travelling to the beach from Nashville and decided to stop here for a quick lunch. We were greeted by 3 different people before we even got to our seats. The waitress was fantastic as was everyone we came in contact with. The food was excellent and fast, but the outstanding levels of service is what made this restaurant stand out. Don't lose that commitment to service. You could teach some much higher priced dining options a lesson on how to treat a guest!
Had a really great experience with Lauren as our server. She went above and beyond to take care of me and my grandparents during lunch rush. New lunch menu is fast and delicious. This location has made customers for life. I work at one of the local car dealerships and will be coming in for lunch regularly
The server was amazing. It was also good to see the managers interacting with the customers.
The service that I received was excellent!!!
Great food and good service
I always enjoy the dinner and lunch menus,
Pretty good. Good food selection. Could have been better but overall very happy. Good server too!
The food was great, customer service not so great waited too long on everything, even to be seated.
Very good lunch and service.
I'll admit, Applebee's has never been my first choice in places to eat. The food at this location, though, is eons above what I've had at any other Applebee's location. The service is nothing to write home about, and the atmosphere is just as dated and depressing as every other Applebee's in the country, but the cook's got it going on! (I recommend the Classic Clubhouse Grille sandwich, by the way. It's a classic for a reason.)
Food was good service was good.
Service was AAA food was great
Great Hot Food. Always open late!
Slow starting but got better, food was very good ,
This is the 3 time that we went to this restaurant. And we will be going twice our food was not made right. And today their new pasta dish the sauce taste like cheap tomato. We will go back and the service suck.
Air conditioning in the kitchen was out. The cooks were having a terrible time with the orders.
Ate there 9/22/2018 the wait time 1 and 1/2 hrs after ordering my parmesan chicken was fried terribly hard and looks like a sílice of cheese was just melted on top.THE noodles were terrible only some Dry RED tomatoe sauce on them nothing white nor creamy. It was a terrible experience. The waiter was nice and friendly.
Waitress was very nice. But some of the food was hot and some of it was cold. I understand we had a large order but maybe next time bring the food as it is prepared.
Always a great place to stop and get a bite to eat awesome food
Don't know where to START. I sat at the bar,because the place was packed. There was a continuous,rancid,odor. I ordered the salmon,and it tasted like charcoal fluid. I was STILL charged for my salad and drink. $2.17 was the total of my bill. Will not go to this location again. Oh. I waited 13 minutes on a recook on the salmon. I told them to cancel the order. Ridiculous. The bartender was awesome tho.
Great drinks and food and price
I love this restaurant but one thing I don't like about it is that is because this lady closed are blinds
Never been disappointed here always good food and good service
Great customer service, food was served in timely manner. Atmosphere was family oriented. Large group celebrating a birthday and kids were running around having a great time. Applebee's is your neighborhood bar and grill!
Decent food and service. Nothing special. No problems just nothing special.
Good food, friendly staff
Service was not good
Good hot food, great service.
$8.99 for lunch including a drink .Decent lunch with good value .
Great food and service at the Prattville location.
Lunch time menu was great. Food arrived on time. I was headed back to work within 30min.
Server was kind sleepy but it was almost midnight, food was pretty good. The apps were ok but lacked meat for a chicken enchilada. The dollar-rita was BOMB and a DOLLAR
Was pleasantly surprised. Food was good as was the service. Rather noisey though.
It was amazing and Is amazing every time I go here
Love the beautiful new bartender
Lively place, family oriented, service about 15 to 30 mins to get food, but all good. Brownie bite awesome!
Hasn't changed much. Food is ok, staff was more interested in each other than the customers..
Great food and service!
Wait was a little long due to lack of servers. But other than that great service.
Always love the food, and the drinks are good! I'll always recommend this location!
It was good! Drinks were EXCELLENT!!
No adequate post for this visit! Look at the star rating.
Wish I could give them zero stars. Don't go here if you are white!! I noticed everyone received good service and they would just walk right past us. Had to ask for everything we received and everyone else around us was being served and sent on their way while we were just sitting there being ignored. I am a very good tipper and I gave her nothing but a note about how the service was horrible. If your thinking of going here DONT!!
Out waiter was very frustrated i guess because we were a party of 7 and it was too much for him. We had 1 ticket and he had about 40$ too much on our ticket to where we had to call the manager out.
Great drinks..good atmosphere
Good food and great service.
I have tried the Prattville Applebee's twice both times on a Friday evening during the busiest time of the evening food came out wrong both times and service was terrible each time will not be returning.
I enjoy going here . The food is always delicious and cooked just right . Since they have gotten different management , I now go here once to twice a month for date night with my fiance .
Gucci but -1 point for not bringing steak sauce with meal. My man says a full five on that Bourbon
Check your utensils before putting them in your mouth, Had to return the utensils 3 times cause they were so nasty and the waitress had an attitude, this is an integrity issue they need to see who is wrapping those utensils nasty for customers like that cause it’s not the 1st time.
The food was great. That being said, I had something stolen out of my truck while I I was eating dinner. I called and asked if they had cameras on the parking lot. I was told yes they do but they don't record. WHY HAVE CAMERAS IF YOUR NOT GOING TO RECORD?!? Any establishment this wide spread should care enough about their customers to help protect their property while visiting.
Its always a nice experience when I come here. Amber was the bartender. She is really nice and I didnt have to wait long for my order.
Everything was delicious and very courage.
Great service. Much better than I've come up expect in this town. Will most definitely way there again.
I used to eat here 4-5 times a week because everyone was so nice, and it was great since I work in the mall. Until one bartender forgot my drink one day, and she has been rude every time I have went in there since. She would even talk about me to other customers! I finally spoke to the manager today about it, who was apologetic and very nice, but also didn't seem like she felt she could do anything about her attitude. Sorry, I won't be back until I speak to corporate about this. I get that she's a miserable, hateful, ugly person inside and out; that's why she shouldn't be representing a company in any way, shape, or form. It is funny that EVERY other person that works behind the bar is so nice, all the time. They give free refills, sauces, napkins, and always make sure everything is in there when I leave, except her. Honestly, the food is usually great, but it's not worth the case I'm gonna catch next time that busted troll try to get smart with me.
Had a great lunch, they were fast, didn't have to wait long, and friendly.
Very pleasant experience. The food was hot and tasty , served in an adequate time. Our server was very polite , friendly and checked on our table frequently.
This is a very nice place... This is where me and my girls meet up and eat laugh and enjoy ourself.. Very clean nice and respectful worker.
Just ok nothing special, server acted like it was her first night. Now I know why it's been so long since we've been here! Would not want to go back anytime soon!
I always go here i recommend the boneless buffalo wings and a side of fries
Wonton tacos are the best!!! It seems me, and my family go here, and order a bunch of appetizers. Wish there was better choices on the food menu its really warn out of choices. Other than that nice place to go with family.
I eat here a couple to few times a week. They usually take great care of me with great service and solid food!
The atmosphere is very upbeat & my server was fantastic
Very good prices, good food
Both service and food were very good. It was so good the first time that we were there, we wanted to know if they could repeat the same level of food and service. The people were different but they provided the same excellent service. The food was delicious. Applebee's seems to be doing something right!
Great place for boneless Wings and monthly drink specials!
I will never ever ever ever ever ever ever order a slalad here I again I got a parisite from it and now that has changed my life forever
Always a treat
Good food excellent service.
Food was ok but my server Eric was awesome!!! Such a mild tempered and nice server very patient and kind.
Miss the old menu. Used to go there very regularly because they had some of my favorite foods. Not anymore.
The food was great
chicken strips and fries did not come with crayons and a coloring sheet. disappointing. of course im kidding, epic food
Food good as always. Bartender had to get my order. It appeared that the waitress assigned to my table wanted to spend all her time at one table. Friends/family?
It was really good and our server Keyantae W. Our server was fantastic.
All around good place
Friendly staff, good food, good prices
I eat regularly at Appl ebees. I ordered the Burbon Street Shrimp and Chicken . It was delicious.
Great food and staff is friendly. Plus the monthly special ($0.99) beverages like Mai Tai, Malibu Mommas, and others every month. Win. Win.
They have some of the best wings! I also love the Quesadilla burger!
Service could have been a little quicker
Great food. Good service. Always have great deals to choose from!
The wings were serve cold ant the sweet tea was warm
Excellent food and service!
This is the best experience my husband and I have had at any Applebee’s. Hostess is polite and extremely nice. Bartended also extremely nice and polite. Love love love. Would defiantly come back to when we travel this way. Also the manager is awesome as well.
Never had a problem before this, but i saw the waitress maybe 5 times the whole meal, and one of thosr was because she had to take something back she messed up. The chicken fingers were downright awful, and the mix on the soda was really bad. Again i have never had a bad experience like this before here, but this was was awful. I sat with an empty drink the entire meal for Christ's sake.
Very good food. The service was satisfactory and the atmosphere was pleasing. This restaurant has had service problems in the past but they are doing so much better with current management. It's difficult to dine during peak hours so we don't normally go then and find the service great. Is also good to see their menus display calorie information for those of us trying to eat heathier.
Love everything good food
We had to wait, but not too long. The service was gracious and friendly, but the food was a long time coming. The food was delicious, however, once it arrived.
Hostess was great! Tasha.
Pretty good food, good cocktails. I like that it's open LATE - later than all the other restaurants in the area. Good place to eat, especially if you don't want to resort to fast food! My husband and I often like to go out and eat late, especially on the weekends; we tend to be night owls. And this is the ONLY restaurant open after 10 or 11pm, so we go here on a pretty regular basis, about once a month, and we quite enjoy it. My husband likes the burgers, and I usually get the Fiesta Lime Chicken, and it is delicious! Even my husband, who doesn't usually order chicken, thought it was fantastic and kept stealing bites off my plate!
Love the food great atmosphere and good service
Had a great time. Best one I have ever ate at!!!!
You always wait forever, and the food is always cold when you get it!
The manager visit his customers table to make sure we getting the service we deserved. And our waitess was very nice she did a great job we look forward to visit Applebees again real soon.
It was great .. service was fast and friendly
It was better than I expected. The service was great!
Decent food, decent drinks, good service, clean bathrooms, & open late. All in all a good time was had
Great Service! Great Food! Great Experience.
Consistently great service and good food. Always a pleasure to visit.
The employees are friendly, helpfully and the food is General portions and very good
I ordered the Chicken Parmesan it was delicious. The restaurant was clean and very pleasant. The waitress was really nice and polite. She did a great job!
Had to wait for refills for a long period ,also when brought our food ,ask the waiter for extra butter, never came back after 10 minutes so ask another waitress for butter she did bring it back bit took about 5 minutes , just thought you should know about service
Usually we enjoy, but todays food was subpar at best. Disappointing
Ribs were good and really like their steak.
It was wonderful excellent service
Was an enjoyable dinner. Was virtually no wait to sit, but it was a Thursday night. Waitress was nice and made sure we were taken care of even though she had a bunch of tables. Food was fine. In all, nice visit and will go back.
I love everything fav place
Friendly staff. Was well taken care of. Good was great.
Let me start with we love Applebee's, ordered to go. Showed up to pick the order up and the hostess said it's ready follow me. Walked me to the little ramp between the bar and the bathroom. Another employee walked up and said "girl you got to hear this" she then turned to me and said just wait here. They walked a few feet away and started talking about personal stuff. I get it, it happens. So I waited and waited and waited. I waited so long that a customer at the bar asked if I had a problem due to standing behind them for so long. Informed them I was told to wait here. Someone different came out with the food. Once I made it home my and my wife opened the food up and what do we see cold no sause. Just regular hard chicken tenders and noodles. Idk what has happened to this particular Applebee's but we will not be back.
Great service and delicious food
Service was great and food was good
1st time in a very long tome visiting an Applebee's. Our waitress was delightful! I was able to find a tasty low calorie selection too! Great visit!
Great atmosphere! Happy hour! And great food
Food was good. My ribs had alot of sauce. Just like I like them. Service was good
I'm a grown man and they asked for my id and I couldn't bring my yeti cup inside. What am going to do steal something to drink?????!!!!!
$1 drinks = great time with friends
A co-worker and I stopped by for lunch. Food was delicious and Jenny was very attentive and professional and got us out quickly as we only had a 30 minute lunch break.
The food was very good. Our waiter Marco was very attentive. It was a birthday dinner and he made it a memorable evening.
Sat down it took them an hour to get our food.
They gave my son , myself , and a friend what was equivalent to a VIP treatment today! Literally a great lunch and really was special . Awesome
Great place to chill out have a beer and eat your food bartender was cool to
The service is great, but the food could've been a tad bit better. It still tasted fine
Tried to use the 10off30 promo code online and after plugging our order and payment in (multiple times), the website would not let us submit our order. We called the restaurant, Dotty answered, and saved the day! She was super polite and courteous, plugged our order in and applied the discount when we arrived to pick it up! Our food was delicious, too! We will definitely be back.
Great staff nation wide and great variety of food and beverages on the menu.
I'm not usually one to complain but my experience there was less than pleasant. The waitress was very friendly and that is why I gave them 2 stars instead of 1. The steak I ordered wasn't cooked right and they only got 1 of my sides right. I ended up having to wait even longer for my food to be cooked right AND still paid full price for it. I'm highly dissatisfied with my experience there.
Good service but food wasn't good.
Service was great but the food was lackluster at best, more than likely originating from a frozen food truck. Nonetheless I enjoyed some $1 Hurricanes and a few appetizers due to their lack of vegetarian friendly options.
Really enjoyed our meals tonight. Very friendly staff and food was spot on. Will be back
Normally have a really good laid back experience here good food good service! Enjoyed myself tonight....
Great food, great prices, great hours
My coworkers and I eat here usually once a week. Service is okay. Somedays are better than others. Food is usually good.
Good food and service at a reasonable price.
Always a nice place to go, particularly after 9pm. Server staff and kitchen are still going strong. Always a pleasant atmosphere.
They food so nasty I threw up in everything and they burnt my stuff ong don’t go dere y’all might as well go to the one in Montgomery
Food was out quickly. Hot wings were old. Everything else was great. Inattentive server.
The waitress took too long to start our order. It wasn’t crowded either so I don’t know why it took her so long. The table was still dirty and the walls were dirty. The food was definitely delicious! After the waitress finally got to our table, she worked as she normally would so no complaints there. I would return if it were cleaner. We all enjoyed our meals.
Nice place but slow service
It was ok.The food left something to be desired
The management specifically the Bald manager (not sure of his name) was very rude and outwardly mean to his employees was not a great atmosphere to eat in.
My favorite place to drink and eat
Great Lunch every time!
One of our most favorite eating restraunts love there food so good yummy.
3-7 happy hour very good selection of half price appetizers and drinks.
Excellent food, fast and courteous service. Reasonable prices.
The Bourbon Street Chicken and Shrimp was good!
Always good food, great service, love the staff!
To start....the hostess seated us at a table with crumbs on it. No big deal. I asked for a napkin & proceeded to clean the table, myself. Next, 10 min wait, server comes to ask us for our drink order. I asked her, "what is in the brewtus margarita." Her response, "I dont know, I'm only 20 & don't drink. But, people say it's good." So, I calmly ask her if she could go ask the bartender what is in it. She walks off & BITES her thumb. Thumb in mouth....yuck 2 min later, she walks by my table carrying someone's glass, at the top, with the hand that was in her mouth & tells me, "one second." Then, I see her at the host stand, talking to a host. That was enough for me!
Very nice and food is good MY favourite waitress is Katie
Took over 15 minutes for someone to take our drink order... but once they did every thing went fast and was good
Met my daughters college room mate and her Mom. Food was great, atmosphere was great and even though we stayed for a really long time, no one made us feel as of we should be moving on. It was a really good time.
Grear food. Great atmosphere
Burned take out, order took 1hour and 30 minutes to receive. Food was cold
The food and staff was great!!
Quick friendly service
Its was ok the proportions where good. But i order the chicken and shrimp. And literally only got 2 shrimp and 1 mushroom. Was quite disappointed with that. My daughters mediium steak was pretty rare but she said it was good so ot made up for is but i was quite disappointed in the fact that i only got 2 shrimp and 1 mushroom..
Good food, good service
Food was delicious waitress was so nice
Great location, service & food was okay.
Atmosphere family friendly food. Good and service.
Best place for happy hour
Man, the environment was good and the waitress was really attentive. My lime chicken dinner was horrible. The rice was hard and the tortilla strips were stale. The chicken was good and the only edible thing on my plate.