Reviews of Jackson Hole Adventure Rentals (Rent Cars)

1060 US-89, Jackson, WY 83001, United States

Average Rating:

DESCRIPTION

We offer you all the opinions of real people like you who are consuming the services of Jackson Hole Adventure Rentals (Rent Cars) near to the state of Wyoming.

Nowadays the firm gets a score of 4.6 stars over 5 and that rating is based on 90 reviews.

As you can read, it reaches an reviews average is nearly the top, and it's founded on a high number of feddbacks, so we can conclude that the rating is quite faithful. If many people have bothered to give their review when they've done well, is that it works.

You know that we don't usually bother to place opinions when they are correct and we usually do it only if we have had a problem or issue...

This Rent Cars is classified in the category of Recreational vehicle rental agency.

Where is Jackson Hole Adventure Rentals?

REVIEWS OF Jackson Hole Adventure Rentals IN Wyoming

hiram concepcion

Our guide Dino was Great.

Ryan Stembridge

We rented a sled for the day, machine was top notch and staff was pleasant.

Tayllar Gardner

Thoroughly enjoyed my time with my family and fiancé four wheeling with rentals provided by their Alpine location. Customer service was exceptional. We would definitely return again and have already recommended to family and friends that are headed out there next month.

Ed Alldredge

A fun time

Denise Stark

Great Company and nice helpful staff

Robert Ruud

Very professional and reasonable staff with great equipment. I will definitely be renting from this company again.

Edward Perea

Professional friendly staff. Good equipment. Great prices. Had a wonderful time.

John Wood

Rented from Jackson Hole Adventures for the fourth season in a row. Everything always went smoothly. Brian seemed to man the AM shop in Alpine and has always been personal and easy going. Well this year after 15 times out west, I hit a tree. It was pretty light and didn't affect the performance of the sled, but you still get the feeling you are in big trouble. I called in that night on their VM that that damage happened and that it didn't need to be dealt with till I turned the sled back in. I told them what they would need IMO and to call me if any issues. They did not call. When I turned it in the next day with tail between legs, Stephanie and Vince could not have responded better. Very friendly, very understanding. I had wondered if this damage was going to be an opportunity to really stick it to me, but after talking with them, I did not feel that was going to happen. They gave me an estimate and said they estimate high and would get a final number once they went through it. Vince said he appreciated that I called in so they could be ready to repair it quickly. A few days later, I got the bill and it was lower than estimated and seemed to cost what it would have cost me if it was my sled anyway, save some labor. Overall, I have no feedback on how this process could have been improved. I feel obligated to keep supporting their business. Great job.

Amy Scott

We rented a street-legal side-by-side and spent an entire day exploring trails suggested by the rental company. This was one of our more expensive excursions, but we enjoyed our time. A cooler, picnic lunch, jacket, gloves, and sunscreen are recommended. During our August trip mornings were cool and even chilly at 30 mph. Things warm up quickly though.

Sarah Anderson

We took a side by side out for an all day excursion on Monday. We had a blast!! The staff is knowledgeable amd friendly. Gave us a map amd got us on our way quickly. Most fun we had all trip and definitely the best bang for your buck!!!

Peter Owens

One little scratch on the saddlebag, that was already damaged, and they are charging me for a saddlebag. So I'm sure they are charging the other guy too for the damage and never actually replacing anything. Total scam I'm planning on fighting it. They just bill everyone for every little thing on an off road bike no less never replace any parts. I bet I'm the third guy to buy that same part. So beware they are just hustling you when you bring their bikes back. Do a very thorough walk through and document everything

JAKE LOKEN

Save yourself the hassle and go to Leisure Sports or Togwotee Adventures. After reading several other reviews, my friends and I can empathize with many others out there who were extorted by Dave. His moral compass is way out of line and he'll attempt to fraudulently charge your credit card for unauthorized items. Response to Dave: The sled I personally rented was returned without damage and my review is a reflection of my personal experience with you and your company.,

Brian Hall

I have used Jackson hole adventure rentals a couple of times now for both bmw and Harley Rentals. I recommend them highly. They are a great bunch of people and I have always appreciated their simplicity and ease when renting their vehicles. Looking forward to my next trip out to Jackson Hole!

Sizzly Auer

Chris Lindamood

Great group of people at Jackson Hole Adventure Rentals! This was my first time renting form them as I normally rent from Togwotee but they had no rentals available at the time. We showed up and the sled were ready and loaded on a trailer waiting for us. We rode for 4 days at Togwotee and had a minor issue with one of the 850's and they brought us a new sled within 2 hours and swapped them out. GREAT CUSTOMER SERVICE!!!! I will definitely be renting from them again.

Ben Moore

Walked in with no reservation and the team got our quads loaded up in 10 minutes! Great equipment and local knowledge of the trail systems. Had so much, we are renting a side by side today.

Matt Coda

If your choosing between rental companies in Jackson, look no further. The crew at Adventure Rentals hooked us up with snowmobiles that ran great, and directed us towards the best trails where we saw only a few other people each day....lots of fresh powder fields.

Jonathan Francis

Jason Day

Had a great trip with a 4 person self guided ATV trip. They provided a map of routes and directions on how to find the trails. Super easy process.

Aaron Schmid

maureen benjamin

The prices here can't be beat for 4 hours of ATV fun. The trails are slightly challenging in a couple of spots if another ATV is approaching coming toward you. The views are insane. Bring ear protection if you can. The side by side ATV's are really loud. Fun fun fun. The staff was also super nice, both on the phone and in person. Great experience overall!!

Jessica Palmer Thurston

Rented a jet ski for 4 hours. Paid an extra $45 for the fuel and to be dropped off/picked up. They tried to drop us off at a terrible location close to their store. They complained that we asked to be taken a few miles away to a better beach. Jet ski started beeping that it was almost out of gas after less than 3 hours of riding. Waited for an hour to be picked up. Staff and the owner were rude, dismissive, and argumentative when we expressed frustration with our experience and asked for some of our money back.

Luke Ziemba

Had a fantastic experience super nice and knowledgeable staff well-maintained equipment good prices. Highly recommended day in Jackson Hole.

C. E. Petteras

We loved our quad rental. Staff were super informative and helpful. We will be back for more backcountry adventure.

The Crawl Space Colorado

I called for info about rentals and Stephanie (sp) was very helpful with rental info and weather conditions that helped with my trip planning to get the most bang for our buck, much appreciated.

Samim Safi

Harris was super cool and helped me and my wife out. 5 star service. Trail was easy to read on map and came with spectacular views on top of crystal canyon.

Chris

At first we were hesitant with all the negative reviews. Decided anyway to book a 4 door Jeep for two days. Staff booked it over the phone for us and upon pick up it was there waiting for us. They supplied a nice map of the trails and were full of knowledge. Could not have had a better experience.

max brenner

We had a blast ripping around on the Polaris powder sleds. Harris is a legend. He will give you great advice on where to go and how to ride.

Dana Dunlap

Cool, educated dudes made this process super easy. The trails were awesome! Highly recommend. By far my favorite experience in Jackson.

Tamie Heaton

It was great that all snow gear comes with the snowmobile rentals. The snowmobiles were really nice and had heated handles and seats. They even allow you to rent a truck to pull them and had it all ready for us. It was much less expensive than paying for a tour. We went to the hot springs and it was a winter wonderland.

Shay Nielsen

Excellent and knowledgeable staff, great prices and the all around best rental shop in Jackson or Star Valley!

Cori Dobson

Great group! Totally prepare you for the ride. Listen to them and stay on the trails unless you want to spend the day digging out or something else! They include all the gear, helmet, coat, gloves, snowsuit. I recommend taking them up on it all and take off what you don't need if you get hot. We went to the hot springs trip and played around in the fields a little between. If you do the hot springs, bring a TOWEL and all your hot spring stuff! We were there on some of the coldest days of the year so the tub was luke warm. Snowmobiles were fun! We got one of each, two seater and sports. Both great!

Carmen Baker

The people that run the place are super helpful and nice. The SXS , UTV we rented was in excellent condition. The trails are awesome. Lots of trails off the main trails.

Jim Bushmiller

Great place to rent ORV. Had a blast.

Katie Beech

Jeff Czapor

Incredibly difficult to deal with. They will mark up all parts above MSRP. They see any damage as an opportunity for a money grab. Unreasonable and unfair. Would NEVER recommend to ANYONE. Take your business elsewhere.

Chuck Zbur

Melissa Madewell

Artur

Would give them more stars if i could. A must if you are in jackson. Brand new equipment and friendly staff. Note to self; dont wear your fancy designer clothing, you will get covered in mud if you like the skinny pedal a little to much A+

Lisa King

John LaRosa

Complete Indifference to Customer Safety My daughter and I took the ATV tour. My daughter was following the guide and trying to keep up with her. After completing 75% of the tour, my daughter lost control of the vehicle, veered off the trail and crashed into a tree. She broke her left wrist and right wrist, arm, and elbow. It took a five hour surgery to repair all the damage. She rolled down an embankment. she was unable to move and the ATV was perched above her. Fortunately, two customers on the tour stayed with my daughter and I. The wife comforted my daughter and the husband leaned against the ATV to make sure it didn't roll onto my daughter. The guide just called the park service and then sat on the trail socializing. Because of the remoteness of the location, it took 1hour for the park service to arrive and two hours to get to the hospital. The park service and hospital were great. The hospital is 2 miles from the ATV office. I called the ATV office and asked for a ride from the hospital to get my car at the ATV office. They agreed under the ruse of being helpful. Once at the office, they directed me into the office to get my credit card and put a $3,000 charge on it to pay for repairs to the ATV (actual damage was $1,500). They also put a document in front of me that they wanted me to complete so they could use it against me in the event of a lawsuit (I am not suing). The ATV company is passionate about the health and safety of their ATVs. They are indifferent to the health and safety of their customers. Their customers are just tourists who come and go so why should they care if they live or die. I understand ATV riding involves risk. But the ATV ride is marketed to tourists with no experience ATV riding or on Wyoming trails. The ATV company and guide have an ethical, not legal, responsibility to look out for the people they are leading. The way the tour is structured the guide drives as fast as they can on the trail and only looks back at turns to see if the group is together. I hope future tourists will choose to use a company that cares about their health and safety.

Rich B

My husband and I took the ATV Tour of Shadow Mountain while in Jackson Hole. Dino was our guide. We each drove our own ATV and I had never really driven one before; only ridden on the back one time. Well, in the beginning I did have some trouble with steering the ATV and actually ran off the trail. Dino immediately noticed that I needed some time to get used to driving and we went back on the larger gravel trail up the mountain. He was very patient with me and I ended up feeling very secure in driving the ATV myself. We went to the top of Shadow Mountain and had a delicious lunch provided by Jackson Hole Adventures while enjoying the wonderful view. Dino took care of everything. He hooked up and unhooked the ATVs quickly and made sure we both felt comfortable driving. He was just great and very friendly. It ended up being an awesome day and we thoroughly enjoyed it. Would definitely recommend this tour.

Michael Minter

Staff was incredibly friendly and helpful. I would come back here in a heartbeat. They also informed me and my father about other services they offer and they all seem very cool. We rented two motorcycles for a week and it was a breeze. Their equipment all seemed very well taken care of and current. I didn't see a single vehicle that wasn't in top shape. Everything looked as if it were someone's personal property.

Frank Lay

A must do if you’re in Jackson Hole! Process was easy and all the staff were amazing! Had a blast with my friends. We chose to rent our own snowmobiles. Everything was included. From Truck and trailer..gear (helmet, jacket, gloves, bibs and boots) Free roam and explore. Check out Jackson Hole Adventure Rentals!

Mike Long

Couldn't have been a nicer group to deal with. I was first going to pay about $1,650 (holiday season rates) for a guided tour for five to Granite Hot Springs but it was all sold out. Really wanted to do the trip so we did a little more digging and found JH Adventure Rentals that rented out the snowmobiles and gave directions for self guided trips. The total price for our self-guided trip was about $840 ($700 for four snowmobiles, $50 for box lunches from Creekside Deli & $40 for Granite Hot Springs park passes & another $50 for fuel). We had zero experience with snowmobiles but had no problems unloading/loading machines off the trailer and operating the machines is very intuitive. JH Adventures also provided us a tow vehicle since we did not have a suitable vehicle for towing. Had a great experience with this group and highly recommend checking them out if you are looking to rent snowmobiles for a self-guided trip.

Jeremy D

We spoke to the woman at Jackson Hole Adventures Rentals about making an ATV reservation. She said we needed a credit card to make a reservation and we told her that we did not have a credit card at that time and told her we would call in the morning to confirm the reservation. She called us in the morning before we could call her. And we told her that everyone decided not to go. She then got huffy and puffy with us and said she needed our credit card from us to charge us for cancelation even though we did not set a reservation. which made the woman working at Jackson Hole Adventures mad. She harassed us so much we had to block the phone number and she left a nasty voicemail saying we were spoiled brats. Unbeilevably unprofessional.

Matt Mustain

A friend and I rented snowmobiles from their Alpine location and couldn’t have had a better experience. The staff was friendly and informative, the equipment and gear was in great shape, and the scenery was incredible. Would highly recommend them if you’re looking for an awesome adventure!

Ben Woomer

Claudia Baker

Super nice. Great trails. Overall excellent experience!

Collette Meador

Connie Porter

Had a great time. Would do it again!

Bobby Calvert

This places Rocks....from the first phone call to the last goodbye , nothing but first class nice people...they treated us like rockstars...we will come here again and again...as far as I'm concerned ...they are the only place in Jackson.

Max Palmer

Great people, equipment, and gear. Perfect spot for riding in some beautiful country!

Donald Wade

We had a great experience renting two performance sleds for 2 days. My wife and I had a blast. Great service and a solid price. The equipment was top notch and the staff was helpful and friendly. We will use them on our next trip. Thank You for helping make our trip so wonderful.

eric cheng

Darcy Thomas

Wonderful, friendly staff! Everything was easy from reservation to return. They gave us a map and detailed directions for our half day side by side trip. The staff made the whole process easy and fun. The machine we rented was almost brand new and well maintained. The views we saw you can’t see by car!

J Holliday

The staff was very helpful and made renting our snowmobiles a breeze. Would definitely recommend and use them again.

Travis Conrad

Used JHAR to rent some sleds for the day (unguided). Super easy to make reservations and staff was very helpful. They will even provide you a vehicle to tow the trailer for a modest $50. Would definitely do business with again!

Kate Johnson

Best day of our whole trip!!! Went out on a guided atv tour with Dino and had the time of our lives!

jackie massey

Adventure Rental employees were very nice and friendly. The ride was nice. The trails for half day ride were basically vehicle drivable gravel roads. Not true ATV trails. Not sure what the trails were like that are further away.

Patrick M

Amazing place !!! They are very knowledgeable & professional, we dealt with Harris and he was very helpful. We rented the 2 seater side by side can am and it kicks ass. Very fast and durable machine went very well over the curse. Great prices for the 1/2 day when we come back in the near future this place is on the top of our list. Thanks guys !!

Bret Christ

Dino is an A+ guide!!! Truly!...none better! My boys and I had an absolute blast touring on 4-wheelers on a guided tour through the Tetons. The day flew by....we wanted it to last longer. Highly recommend!!!

Lisbeth Saad

Greg Eastlund

Excellent and helpful staff made renting here a breeze.

Mattie Burkett

Great experience. The staff were very laid back and we got two side by sides the day of. They expect you to have fun with the equipment and we definitely did. Gave great advice as to where to go for great views. We did a half day rental due to our timing but a full day would be well worth it.

Ronald Byars

I rented a side by side from them and a four Wheeler that both ran great, their prices are not to high, everyone in the office was really nice, my family and I had a awesome time

Robert Wilson

It was a blast. Renting the side-by-sides was very fun, and the staff was great.

Jenelle

Really enjoyed renting a UTV and and taking off road trails

Hannah Gergle

Did a full day, great trails and staff, all around wonderful experience

Derek Molle

This is my second year renting sleds from these people and they always have excellent customer service and always take care of you. They even stayed late for my drop off and didn’t charge me extra. See you guys next year!!

Dan Smith

First I would like to start this review with how good this company USED to be. I have rented 10 sleds for a weekend over the last few years from these guys. Previous experiences were good. I will say that they do include gear with sled rentals which is cool and a trailer if you rent multiple sleds. I used to get multi-sled discounts, they stopped offering that this year which saddened me. I reserved my sleds with half the money down months in advance like normal. I get a phone call a few days before the trip saying that they were switching around our sleds and couldn't upgrade us or anything for the inconvenience. Fine whatever.. We put about 100-150 miles on them over the weekend of just chill trail riding. Machines ran great other than a couple of them had pieces of plastic falling of them from not being bolted on correctly. We returned our machines with no accidents, everyone had fun and did not wreck. We checked them in and the two employees that checked them in inspected the sleds very carefully, we pointed out everything including the plastic pieces. There was no major or even minor damage. We signed our paperwork, got our security deposit and credit card authorization forms back. They told us they shredded our card numbers (which was a lie). Along the way home I get a phone call stating that one of my sleds had front end damage including the front bumper and exhaust that is under the hood (hood not damaged I guess?). They asked us to come back and pay for the damage. We disputed these allegations so they said they would handle it. I asked to see the sled the next day and they said they had already repaired it and rented it out. They claim they had overnighted the parts from 8pm Saturday night and it was rented out Sunday morning (pretty fast UPS service I guess). We began our journey home a day late about 5 hours south and went to fill the fuel tank on our truck and got a declined bank card. We found that Jackson Hole Adventure Rentals had authorized multiple transactions and drained our bank account. -$500 and -$350 which left us in the negative and unable to use any of our funds. I spoke with them about this and they told us that there was nothing that could be done they had already charged our account and all the correct charges would clear for the parts that were damaged. Here I am sitting at home accepting what had happened when MORE charges hit my account. I am going to have to call the bank and find out for sure but it looks like another -$500 and another -$350 have been removed from my account after depositing money to correct the negative balance. I will get this figured out but man what a huge hassle it has been. Especially when someone claims they have shredded your bank card information after a successful undamaged signed in return. And then they just charge a whole bunch of random funds. I am extremely disappointed and will probably get my ten sleds elsewhere next year. $2,500 a weekend will go to another company that doesnt charge thousands for a $50 front bumper..

Misty Armstrong

M Moraca

Best adventure rental spot in Jackson. Super experience. First class operation.

Jonathan Thurmond

Great rental place. Friendly staff. Would use again.

Dylan Duvall

We rented from these guys for about five years adventure rentals is the best in the business!

Vinnie Mustafa

Samantha lewis

Very friendly staff. Really made renting a snowmobile very easy and stress free. They borrow you everything you need as far as gear. Which was great because we where very unprepared. Will defiantly be back.

Rob Schneeweiss

Great place! Took good care of us. New, powerful machines, and great trails to ride!

Kelly Peroni

Wonderful room. Great helpful staff. Would have appreciated breakfast included in the room rate tho.. But all else great..

lagerme

Rented the side-by-side for the first time. Great experience, anyone can do this. No skills required. The staff did an excellent job explaining everything. Do it.

d r

Excellent adventure for my son, son-in-law, and myself while traveling in the Tetons. Good equipment and guide service. Beautiful scenery rarely seen.

Jenelle Nixon

Austin Wolf

Fantastic adventure!!! What an amazing way to visit the Teton and Elk Reserve! Great fun and awesome machines!!! Thank you for an incredible, unparalleled experience!!

STEVE SHOWALTER

The staff is very friendly and accommodating. They were flexible to work with our schedule a great place to rent snowmobiles and equipment.

Kelly Beckstead

We rented a pontoon boat for a family outing at the Alpine Wy location. Got a float tube to go with it. Took a little time to check out but they were really busy. The guy said he was going to put a strap on the overhead canopy but he forgot when we left and we towed it to the lake with no problem. However, on the return the next day, the canopy ripped even though we secured it as he had shown us. The next day they called and said the repair was not a big deal and there would be no extra charge. I know they can not always do this for everyone, but it was nice they worked with us on the matter. The grandkids had a blast on the boat and we will be back soon to get a faster one. Good people to do business with.

Josiah de costa

These guys are awesome and are quick to reply and set you up for a great time. They are fully equipped to offer whatever you need for your vacation and willing to adjust as needed. We rented a travel trailer and SUV. The tutorial was user friendly and the equipment was in great condition! I would recommend this for your Grand Tetons/Yellowstone getaway! First time RV renters will find this to be a great business to use!

Daniel Kingsley

Great service. Answer all my questions about where to go, weather, what to expect, any contingencies. They had everything you need there. These guys are really squared away.

Murray Johnston

Great experience renting sleds.

liz wangenheim

Terrific time renting ATVs half day here. Flat Creek and Curtis Canyon were so much fun and the staff were super sweet and easy to deal with! Will come back next time we're in town!

jessica allen

Had a wonderful experience with the staff here during our honeymoon, so excited to use them when we return!

Business Hours of Jackson Hole Adventure Rentals in Wyoming

SUNDAY
9AM–5PM
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
9AM–5PM

PHONE & WEBPAGE

Jackson Hole Adventure Rentals en Wyoming
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