Reviews of Hertz Car Sales Nashville (Rent Cars)

Frederec Bender

Tiffany did a fantastic job putting my wife and I in a 2018 Altima. We were given a great price on a nice vehicle. She was friendly and attentive to our concerns. The finance manager was also on top of everything during the process. Thanks.

OneOlivia

My car buying experience was fast from the moment of making a decision. I came in already pre-approved from Capital One Navigator. The salesman El was a nice and easy to work with. His manager Rodney, made a deal I couldn't refuse and he was easy to work with and knew his business. Thanks guys for a great car buying experience!

Vinay Joshi

Nice experience

trey leblanc

Bought an Infiniti from there on 10/6/18 (Saturday) drove it home (4 hours away) THAT Monday brakes started grinding HARD. got worse and worse throughout the week. Finally Friday 6 DAYS after I bought the car i take it to the shop all the brakes and rotors are shot and horribly taken care of. I had asked them straight up before I even started driving to the dealership “hey I’m coming from really far away so I’m trusting you to be straight up with me about the car. Is it in good condition.” “Yea man it’s great, our cars go through a 120 point inspection.” Guys are typical car salesman and the manager is complete slime. Don’t buy anything from this place.

Maura Harwood

If you want a hassle-free, relaxed car buying experience, Hertz is the way to go! My car was totaled in a hit and run accident and I really needed a hassle-free car shopping experience. Hertz was honest, quick, and so helpful (I knew …

Ashlee Smith

I bought a car here in December. After I was talked into getting the warranty, I decided when I got home I didn’t want it. It’s now the end of June and I still have yet to receive my refund check from them. They originally told me it would take 6 weeks at the most. Save your money and time, and take it to someone else.

Marquitta Primm

Friendly, almost no pressure sales people. Awesome experience! Great deals too!!

Kim Bowden

Hertz Car Sales Nashville is top notch! Tiffany went above and beyond to make sure I purchased the car that I wanted! It felt great to deal with a group of salespeople that were never pushy or forceful. The actual purchase process was …

Colby Hazelip

I purchased a Sonata from this dealership last Saturday. El Shan had the car I called about gassed up and ready to test drive by the time I got there about an hour after calling. He was extremely helpful and everything went very smoothly. Financing was quick enough and easy. Overall a great experience.

Gilbert Harrison II

Very poor customer service. Inquired about two vehicles online and never received a call. When I visit, the reps make it seem like I'm a bother. Will not be doing business here and advise others to visit a more friendly location.

alicean moore

Husband brought me a car there. Great people, easy to do business with.

Eric DeVaughn

I came into this Hertz location Friday with the intention of buying a car. Looked at some cars, but they decided they were closing early and that it would make more sense for me to come back in the morning while I thought it over. I walked in at 10:30am the next morning, and told them the car I decided on, and that I was going to buy. We got the keys, and went to take this car for a test drive. All things checked out, came back inside to begin the purchase process. When we sit down, another sales man yells over "that car is sold, I have someone here to buy it now." They sold the car to another person, who had arrived to the location after I did. The GM saw another car was getting checked in at service and would be there in a few days. He walks up to me, and tells me that he would price match this car. I have done my research, and the car he was referring to was listed for $100 LESS than the car I was going to by! Absolutely abhorrent way to treat customers. There are places more deserving of your business.

Stephen White

Had I came here and dealt with a professional my score would no doubt be higher. The gentleman I dealt with was in the business of wasting my time by moving at a snail's pace.

teidra scollard

Watch out for extra charges

Gerald Anderson

Rent a car to come to Minot North Dakota

Alice Batson

Bought my last car here & will most likely buy my next from here. Each time I've went in here the sales men & women have been very helpful and not rushing me to buy something from them. I enjoy their car buying experience.

jeffery collier

After spending two hours waiting for help and then choosing a vehicle, they could not sell my choice to me because they did not have a clear title. would have been nice to know much earlier. upon trying to test drive another choice, waited thirty minutes while they searched for keys, only to have another salesman load other customers into same van to go for test drive while we were just left hanging. they do have good prices and decent selection. I guess that is the problem. they do not need business enough to care. I should have been home four hours earlier after they made as easy of a sale as they would ever make. but basically a whole day wasted, because of their total inability to offer decent customer service. or at least not to me.

Walí

Egregious parking situation and rude, condescending employee(s). Drove to this establishment hoping to check out a red 2018 Lincoln Continental they had on their website, and will never go back. A bald-headed guy with a large beard (later found to be a salesperson) rudely yelled at us as we attempted to find a parking space on their woefully chaotic lot. Rather than patiently direct a customer willing to spend $30k, he yelled, rolled his eyes and was simply rude. Then when I asked where I should park since all customer spaces were filled with Hertz cars, he continued to repeat "Not here" and acted as though my presence was a bother. Clearly, he couldn't care less if I parked... and so I didn't. No thanks. I'll spend my money elsewhere!

Duke Rutherford

I traded my F350 for an F150. Best vehicle I have ever had and by far the best buying experience ever! The salesman was excellent and the Business Manager Tim Bowers was awesome! He got me the best rate I could find anywhere and got my …

Brandon Carvalho

Oh where do I start. Jeff was the salesman who helped me, and he was really good. Had test drive paperwork ready to go when I got there and credit app ready when I got back. The whole process was pretty quick (for buying a new car it was …

r b

Thank you Angela Siebert and Eric the store manager/finance person! Angela was the best car sales person I have ever dealt with. Very helpful and cared about making the entire situation go through. We came in from California to buy my …

LeAnn Perica

Was at rental so i don't know how sales is

Reda Redding

Bought the perfect car for us. They were really busy and left us to help someone else without explaining where we were in the process. That would have made customer service better!

Cambria Crayton

Skylar us AMAZING!

Cory Troutt

The cars the sale are past rentals, so you can imagine the condition/smells that come from them. I had a bad experience with a lazy salesman that didn't want to get off his butt to come outside to show me a few of the vehicles I found on their site. He told me "they're out there, not in any order, but you can help yourself". I called the next day and spoke with the manager, who was very nice and helpful and apologetic. He tried to win my business back , but by that point I had already moved past it.

Sara Stephens

We had a great experience with buying our car. The no haggle pricing makes the transactions easy. It's nice to know the cars have had routine maintenance.

Britt Flea

Great no hassle experience. Rodney Morris was able to get me the perfect car and price. The salesman are informed and willing to help and have excellent finance rates. Loved the large selection of CLEAN, low milage vehicles. Truly feel like I got the most for my money. Will definitely return in the future.

Payne Stoddart

Don’t waste your time. I was lied to and completely slapped around. After being there for over 2 hours on a Thursday evening, The sales manager and finance guy assured me that they did EVERYTHING that they could to get my payment as low as possible. They sneak off into the back and “crunch their numbers”. Why not do it in front of the customer? They tried to get my interested in another vehicle which was accommodating but I also declined their too high of offer on that one and left. 30 min later I got a voicemail from the sales manager saying that they called in a “favor” to the lendor to get me closer to where I wanted to be. Why didnt you call in a “favor” the first time? Why did you tell me that you did everything you could when you didn’t? Another manager called me a couple days later and was very apologetic and actually really tried to work with me but still came in too high. I respectfully declined. I truly did feel that he did everything that he could but I was still offended that I had been lied to and wheeled and dealed by his employees. Yesterday, I went to a much bigger dealership and got much more for my trade in than hertz offered. I Found the exact car I wanted, for the price I wanted. It’s the exact same year, had less miles than hertz’s car, and was cheaper! Completely certified and inspected. Should’ve gone there in the first place. Don’t waste your time. You will be lied to. Wheeled and dealed and taken advantage of.