Here you will be able to see the opinions of real people like you who are purchasing the services of Enterprise Car Sales (Rent Cars) in the area close to Tennessee.
At the present the business has a score of 4.7 out of 5 and that rating is based on 227 reviews.
As you can read, its rating is practically the best, and it's based on a high number of opinions, so we can conclude that the evaluation is very reliable. If people have bothered to evaluate when they are satisfied with the service, is that it works.
You know that we don't usually bother to set reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Rent Cars is classified in the category of Car dealer.
We love the people here. Everyone is so friendly and there's no pressure to buy a car if you're not ready. Will definitely come back!
Enterprise helped me to get into a car that I could afford , the salespeople were very nice and helpful. I will continue to get cars from them and would recommend them to my friends and family .
Jasmine was great as well as JP. Highly recommend going to Enterprise if you are looking to buy a vehicle. Will be going to them again in the future.
Joe and JP were really good to me buy helping me find my 2018 dodge challenger. Those guys were with me every step of the way stayed in contact with me to let me know how the progress was going those two guys were awesome I highly recommend those guys if someone is looking to buy a car there great guys and really good at what they do one happy customer here.
I had a wonderful car buying experience at the Enterprise location in Madison, TN. The staff was extremely professional and courteous. I highly recommend Joe Hopf for all your car purchases. He did a terrific job communicating with me since I live four hours away and buying a car sight unseen. I will definitely be back!
Chris Bly showed me around, talked about what I could get financed for, then applied to the banks for the car I liked. My insurance agent also recommended them. All the cars were in brand new condition. We signed papers and they held the car until I got the insurance payment (following a wreck). They were very helpful & made it an easy experience.
My sales associate Michael was knowledgeable. He was also very patient. Being my first major purchase it took a while to complete every thing. He stayed long after they had closed. My Chevy Cruze is great. Has everything I wanted in a car. Feels good to know I'm now in a safe vehicle. Thank you so much Michael Wheeler
Working with Joe and Matt was so easy, and we love our new car!
Brandon, Alex and JP. The Enterprise dream team. They make stuff happen. Friendly, knowledgeable and cute as pie. Loved my experience. Highly recommend.
I have never regretted purchasing my vehicle form here!
Michael Waggoner helped me tremendously when it came to buying a new car after mine was totaled. He did everything he could to get me the best interest rate that he could. He went above and beyond to provide me with excellent customer service! It reflects well on the company! I highly recommend Enterprise Used Car Sales go anyone looking to buy!! I was sold an amazing car at an amazing rate, I couldn’t be happier!!
I recently purchase a Jeep Grand Cherokee. I could not be happier with my vehicle! Joe Hopf and Carnes were great!
Great prices, friendly staff, no pressure sales, I recommend this place to anyone looking for a used car
Joe and Daniel were the best! No haggle, no tricks, no pressure. They both took time to review my options, test drives and endless questions, simply wonderful. This was without a doubt the best car buying experience I have ever had! I love my Jeep, it looks and drives and like brand new! I am already telling all my friends and family to buy from Enterprise. I will be back for my next vehicle!
Some friendly ppl work there Some give you looks that maked me uncomfortable
JP, Matt, and Daniel were beyond amazing! They kept in constant contact with me, always providing me with any information I would need, even if I didn't realize that I needed it at the time. They were very friendly and professional, and made me feel comfortable, yet not pressured at all. Along with Enterprise's great sales policies (no-haggle makes price comparisons easy as pie, yet still competitive), it made the buying experience that much better. And to top it all off, Matt managed to secure me an amazing deal on financing when my bank refused to loan me a single penny. I can say with confidence that if I ever am looking for a new car that this will be the first place I'll stop at!
Joseph Hopf was great. It has been a while since we purchased a vehicle but Joe made it easy and really helped us with the vehicle options. On the banking side Matt Carns was extremely knowledgeable and helped us decide to go the finance route and keep our savings for the future. Great Experience and We will be telling everyone at church and work!
Fantastic service from JP and the staff. They worked with us above and beyond the call of duty. We will keep Enterprise on the top of our list on our next car purchase.
My experience was very professional and patient. I was given every courtesy and professionalism there was in my shopping experience. I would certainly purchase another vehicle soon.
The service agents were great and very accommodating. Thanks guys!
Although I did not buy a car today (was just browsing) the service was astounding! Most car lots will pressure you into buying anything & Jordan Tyler was so nice & just let me look! I'm a first time car buyer, so I don't know too much & he gave me great useful information advice! He truly cares about his customers! I will definitely be back in the near future for a vehicle!
This was one of best car buying experiences ever. They really took care of me in regards to trade and just the overall process. Was a little worried they would stiff me on the trade but i explained were I needed to be financially with trade to make it work and they offered me $350 more than KBB. I will be calling them first for any other car purchase believe that
I’ve never been to place with such fantastic customer service. We just purchased a car and had all our questions answered with the best salesmen. JP and Joe were so kind.! Wonderful staff!
Honest, patient, will help you find a vehicle that is comfortably affordable to you. Goes above and beyond. Definitely recommend michael and erika! It feels amazing to be able to wake up and know that my car is going to start and is reliable for my family. Thanks again enterprise!
They were very kind and helpful to me.
The team is super friendly, honest, and knowledgeable. The car buying experience at Enterprise was simple with no hoops to jump through. The cars are clearly priced and below blue book. Michael was understanding and very genuine. He took great care of my family and made sure that we was well satisfied with our purchase. I would definitely recommend Enterprise and the team in Charleston.
Great experience first time, purchased a second car from there, as well!
Everyone was so nice to me and my husband. They worked with me. I really love that it wasn’t an all day process!!!!!
Very easy to find our new car online. No haggle pricing. Excellent sales lady to assist. We had prearranged credit union financing. Enterprise gave us their 12 month power train warranty and the rest of the Toyota warranty came with the car. Our third Enterprise purchase.
I highly recommend Enterprise in Madison. The employees were great, everyone greeted you as you came in. Kelli is wonderful, she treats you as if you've been friends for years! And guys she's married but she's got some georgous eyes that will make you want to purchase a vehicle right away!
I did not hold any hope of getting financing for a much needed car but the staff worked tirelessly and pulled it off. They were extremely helpful with instructing me on the new operation transition. The car is/was in excellent condition, not a mark on it or in it, runs great. Thanks Enterprise!
The best ! I went to a dealership looking for a specific vehicle and got my quotes along with the usual high pressure "sign today" deals then I went to Enterprise. Best decision EVER !! They had several of my choice and best price. Relaxed and very informative, took their time and no pushing contract paper in my face. I suggest you check them out before you sign ANYWHERE. PLUS they are partners with Cornerstone and that's the best financing rates in town.
Matthew clendenen is the best car salesman I've ever seen ..no pressure.. All business..✅
Very helpful and friendly staff, the car did great for my trip!
From the moment I pulled into the parking lot, I felt welcomed and a part of the family! Gerel greeted me and my family! They were patient and understanding. Gerel, JP, and Matthew made sure I was satisfied and went over and beyond to meet my needs. Brandon and Rashied were great as well!
I am driving a brand new car that I love because they were willing to go the extra mile to make sure I got what I wanted. Also, thanks so much to Rashied for being sweet and persistent but not ever pushy, and Matthew for crunching those numbers till they fit!
Joe and Matt are awesome! They were thorough, detailed, and went out of their way to make my car experience the best and easiest!
Good experience. I like that the sale price is based on book and trade in the same, even tho I know there’s some wiggle room for them in that. Hopeful that warranty that came with the vehicle and the extended warranty perform as expected when needed Not as much hassle as a dealer and would give 5 stars if the floor mats I was promised were in my possession.
Very happy with my new SUV. Jonathon is great! Easy transaction, no pressure, great service!
I want to thank Brian Hess(area car sales Manager, Group 68R1) for going out of his way to find this car for me. We don't have too many convertibles in our area and my wife has always wanted a red drop top, now, thanks to Brian and all the team at 68R1 ,she has a beautiful red Camaro drop top. It was a great experience from the time I let them know what I was looking for until I drove off the lot . Thanks to all the Management and staff of Enterprise Car Sales in Charleston WV for great service before, during, and after the sale. Thanks , Richard and Caroline Humphreys
Everyone was professional and willing to work with us. Found a great vehicle at a fair price.
I can’t be more pleased with the experience I had. Everyone was so nice. Micheal and Matthew were amazing throughout the whole process. They made everything easier and I am so happy with my new car. I know where I’ll be buying my cars now and where I’ll be sending folks. Straight to Enterprise!!
Best car Buying experience , that I have ever had! Please ask for William Jordan Tyler !!! I applied online and got a call to come in and take a test drive. I was surprise how quickly the process was with no pressure! I purchased a car with 22,000 miles on it and the next day discovered the air conditioner was not blowing right. It was taken car of immediately and I was given a rental. Enterprise was out of rentals during the day, so the manager gave me his new 2017 Pathfinder to drive til mine was fixed. I love my car and the customer service!!!!!
Overall good experience. Disappointed the car did not have all the options listed in th ad. Price is set. Salesmen get paid by cars sold not by commission so lower pressure on sales. Nice people. Would I buy again? I’d verify ad before investing time.
While I did not originally intend to purchase a vehicle from Enterprise, Derek, Jordan, and Mike were all absolutely wonderful to work with. This was not at all like my past car buying experiences that were high-pressure and stressful. Derek found me a car that met my long list of "must-haves" plus more! I couldn't say no. The entire process was a breeze and I will absolutely be recommending Enterprise Car Sales, specifically this location, to anyone I know in the market.
This is the third auto I have purchased from Enterprise car sales, The service is always fast and friendly . No one has a better price. Thank you for the perfect service.
I enjoyed my experience with enterprise. I went in with almost no money to put down and Kelli was able to put me in a car that I actually like and I was able to leave the same day. She was very personable and didn’t try and push me into something I didn’t want. If you go here definitely see Kelli Belcher. Will definitely come here again in the future.
good staff
can't go wrong with these vehicles.
My daughter and I went here and I absolutely loved Danelle she was not pushy and she explained everything about the process and her manager gave my daughter the best deal ever on the car she chose, awesome people awesome place! Definitely would recommend this place to anyone in need of a vehicle.
Well the transaction was seamless, price was a deal on vehicle. Never received a response from company to noted damage to interior at sale. I currently have an appointment at dealership for possable mechanical issues tomorrow and haven't made my first payment yet. So we will see what is wrong with vehicle. So for now 3 stars.
This was the best experience i have ever had on making a vehicle purchase! I highly recommend them to everyone. Great job Enterprise Car Sales!
We received excellent customer service at Enterprise, as well as getting a great deal on a car. I highly recommend Enterprise to anyone ready to purchase a car.
Too high priced!!!
My salesman Michael Waggoner was very courteous and knowledgeable. He was extremely helpful in finding the best deal and car for my daughter after several failed attempts from other Enterprise locations. He was attentive to my needs and finally found a vehicle my daughter is extremely happy with. Thanks Michael.
Enterprise Car Sales, made buying a Car so much easier, than going to a regular dealership. Joe and Matthew were great! The people at Enterprise are exceptional. My car looks brand new, even though it is 2 years old. It is obvious, they take pride in doing their job in an outstanding manner and want their customers to be happy with their purchase. I love my new car and I highly recommend anyone purchasing a car from Enterprise Car Sales.
Very friendly service stayed open as we got there right at closing and was patient with debit card limit.
Hands down the BEST experience I've had at a car lot (before this one all my experiences with lots and salesmen were awful). We were warmly greeted and taken care of by Jasmine Stewart and the manager JP. It was quick, straight-foward, and stress free and I got exactly what I wanted after they asked me and my credit isn't even that good. I get paranoid when I go to car lots but this place changed that. I won't go anywhere else after experiencing this lot. My dad drove me there and he was also incredibly surprised by how they operated and we wound up talking as much about the people that took care of us as we did my new car lol. It was a stressful week and circumstance so I can't tell you how grateful I was to have been treated so well by Jasmine and JP. Was even treated well by another salesman that had nothing to do with our sale but just had a friendly conversation. These people are the best there are.
Was told one thing when I did the online application an then when I went in I was told I needed more money. I like the no haggle pricing but I just find it hard to believe that they can't get me in the vehicle I wanted with the down payment I had. Idk.... Disheartened by the whole situation. First they could get me financed with my 2k down... Went in now it's 3k they want.
I had a very positive experience dealing with Enterprise. My car window had gotten smashed in and I get all of my rentals from them anyway. I got to talking with the rental girl and she put me on to the car sales side. Once I got into contact with them they brought me in and turns out there was a problem with who my current car's loan was through. They were very patient in waiting for me (a whole 5 weeks) to deal with the problem. They continued to check up on me and ask for status updates. When it was all said and done I got an excellent price on the car I really wanted. I have been 100% happy with my purchase.
Such a GREAT place to get a van!! Everything went without any hassle. It wasn't an all day thing like it is at other dealers. Our Salesman's name is Rashied and we couldn't have asked for a better guy for the job!! We absolutely love our van!!
I have never been disappointed with this Branch of Enterprise....The service has always been excellent. Vehicles always clean and ready to go....The Branch Manager (Aaron M.) is fantastic to work with. I rent on a semi regular basis....so I can safely take my elderly Mom out on the weekends. I always choose not only Enterprise but I also choose the 2nd Avenue location....
Second vehicle I have purchased here. Process was very easy and sales staff was most helpful, friendly and did not pressure me as a customer. Highly recommend!!
I had a great experience buying a car through Enterprise. Gerel, Jasmine, Matt and JP were a great team! The experience was perfect for me because had some simple parameters for the kind of vehicle I wanted and also a pretty specific amount of car payment in mind. Jasmine helped in the initial conversations leading up to the appointment. Gerel was very eager to accommodate my needs rather than push any sales agenda, which I very much appreciated. (If you are going to walk on a car lot, you should be prepared to purchase a car - and I was - but I still appreciate that the situation was not pressure filled or stressful. ) Matt worked to make the actual sale as smooth as possible, making a great offer for my trade-in! and JP had a great positive attitude. So, if you like what selection cars you see on their website and are ready to buy a car - don't hesitate to contact Enterprise! I am VERY happy with my purchase and would totally consider buying from them again in the future.
We are financially unstable and Enterprise Car Sales helped us find the perfect vehicle for us and was so helpful. They were understanding to our situation and I'm so happy to be driving off in a wonderful car today ❤️! Go see Jodie today! She's outstanding and very knowledgeable about the cars and helped us with our option
The staff was very friendly and eager to ensure I was satisfied with the vehicle and the entire experience. They went out of their way to make buying a vehicle a pleasant experience!
Very good experience with the purchase of my automobile in May, Charleston, WV and couldn't be happier. The sales people were so nice, patient and knowledgeable.
Enterprise staff in Madison, TN did everything possible they could to be sure we were satisfied with our used car purchase.
Loved the entire experience from beginning to end! Very friendly and not pushy. Came to the dealership expecting I could only afford a small vehicle, left the dealership with the 2016 Hyundai Sonata and still under my budget, practically new and low on the mileage. Loved my sales lady Erika. I had to go back because of confusion on my part and they quickly fixed it.I will definitely recommend this place to all my friends, and come back your way way down the road when I need a new vehicle.
My husbands car died suddenly, we live in TN & he works in KY an hour each way. His boss said he had to be there no matter what so we were very terrified and what would we do? The car that died was a PTCruiser that was over 10 years old and we had gotten it in CT at Enterprise Car Sales. So, I said let's see if they have one here in TN and thankfully they did in Nashville, TN. I called first we were worried about our credit as i'm sure a lot of us are. I called and spoke to Gerel Harlan because we would have to borrow a car to drive an hour to get there. Well, Gerel Harlan put us at ease immediately seeing as they will get you financing even with bad credit and asked us what kind of car and how much we wanted to spend? I said the cheapest car you have period. Gerel Harlan already knew what car we needed and wanted just cheap and something reliable for my husband to travel 2 hours a day. So, we hopped in our borrowed car and went straight away! When we got there Gerel Harlan was waiting for us. Gerel Harlan is one of the most kind, friendly, knowledgeable person who put us at ease the moment we met! Gerel Harlan said that one of the other salesman wanted to take the car he had put aside for us but did not let the other associate take it, bless him! Once we were seated we filled out the usual paperwork and let me tell you they all work together to get you the car you want! As soon as he was done Mike Carnes the Finance guy came right in and took the paper work he needed and went to his office, while we were waiting Gerel Harlan asked us if we wanted to see the car my husband said yes and I said NO! I don't want to look at a car and then be turned down for financing. I have to say at most 5 minutes went by and Mike Carnes came back with 3 offers!! We couldn't believe it and said he would pick the lowest one with the lowest monthly payment because that's what we needed. We were also able to trade in our car and that helped a lot. Mike Carnes who I call The Finance Guy really went to bat for us as did Gerel Harlan! We drove out of there that night with our new used car and it was a 2017 Hyundai Accent. What is really great about Enterprise Car Sales is that the cars they sell are the ones they pull from they're rental cars as soon as it hits 45,000miles and do a 102 check point make sure it's as good as new. Mike Carnes is a wizard at what he does and really helped us and explained everything in detail and made sure we understood. You get AAA Road side service and so much more! See they go by the K blue book so the price is the price. No pushy salesman/woman!! Plus they do everything for you in regards to plates/Registration Plus they will tow your trade in if need be for free! Mike Carnes was even nice enough to wait for our friends to pick up their car even though they were closed! I just cannot recommend them enough! We were done in about an hour and drove home as I said in a 2017 Hyundai Accent with a very low monthly payment that fit our budget! Go to Enterprise Car Sales for a used car before you go anywhere else!! This is our 2nd car from them and we were so happy with the first and so very happy with the 2nd from them! Thanks guy's you literally saved my husbands job. Thank you both so very much!!
Great car buying experience would purchase from them again!
This was the easiest car sales experience I've ever had in buying a car. My sales rep Joe was AMAZING and my finance guy Matt was FABULOUS as well. I was able to get my dream car transferred to the Madison location,Which was nice! My Husband also purchased a car and had a GREAT experience as well,which is why I went there!!!I HIGHLY recommend Enterprise car sales especially JOE and MATT! I LOVE MY CAR! THANK YOU!!!!!!!!
Was a great buying experience ,look forward to doing more business in the future
Enjoyable Car shopping. Low pressure and very professional. Thanks Jordan.
Breona and Jasmine are an outstanding sales team and also really good people. Cars are fairly priced.
The experience was fast and easy. This my 3rd vehicle purchased and all have been great experiences!
Great prices. Jordan is very helpful and made the buying experience easy and enjoyable
My experience was wonderful. I really enjoy my 2017. I would recommend my family to go get a car. Once again Thank you again
My overall experience with Enterprise was excellent. the salesman was patient and very knowledgeable. He never made me feel pressured. He admitted that he did not know the car I chose was even on the lot st the time. I was allowed to look at other cars and dealerships with no real sense of urgency. The only hiccup was getting the registration paperwork in my name. The paperwork languished in Enterprise's hands to the point I had to get an extension on the temporary tag through the end of May. That one challenge aside, I would definitely recommend Enterprise to a friend.
Everyone was great at handling all of our questions. We plan on buying several cars from these people.
I was prepared for the worst (due to my past experience) but truly got the best! I had been researching online between Enterprise and another location so I pretty much knew what I was looking for, the amount I wanted to spend and I had my game face on (I wasnt budging). Little did I know the game face and hard exterior wasnt necessary. I told Joe what I wanted, where I wanted to stay in price range and where I wanted to be monthly and the rest was history. He said he would take care of me and he did exactly that. I stayed well under budget, got a awesome ride and EXCEPTIONAL service. From the time I walked in to the time I left, I saw smiling faces, positive and helpful attitudes and overall good people. The Manager, JP, made it his business to get my name, shake my hand and speak to me about my experience. He was ready to help in any way if I was unsatisfied with any part of my experience. I'm taking my mom back when shes ready to buy. Thanks again Joe and JP...yall are the best.
This establishment is welcoming and reasonable
This car buying experience was like none other that I have ever had. It was low-key selling, absolutely no pressure whatsoever, they took the time to interview me well to decide what type of car I wanted and they brought it right out. Crystal and Matt are the best. I recommend going to Enterprise above and beyond any other dealership in Nashville and the surrounding areas. Job well done!
Very pleased with the service & sale! The salesmen were friendly and straight forward - no trickery on the numbers like a dealership we started to buy from. Great customer service.
Love my new car, but was not very detailed in the exterior cleaning. Was very dirty. Windows had bad spots all over them. Soap residual was all over. Attention to detail was not taken. Interior was very clean but had signs of heavy ware and tare. More than I expected for a new car. Oil was changed, but was a little low. Washer fluid was not topped off. I was so excited about buying a new car that my attention to detail was laxed until I got home and started looking more close. Over all my Enterprises experience was good. They were very friendly and took good care of me. The detail shop needs a little fine tuning though. Will buy another car from enterprise but will pay more attention to the details of the car.
This is the third time my husband and I have bought a car from Enterprise Car Sales. The sales representative was very helpful and did not use any high-pressure tactics. The financing process was quick. We will be back the next time we need a car.
Got what I wanted at a price I could afford. Does it get4 any better than that? Derek and Erica were great to work with. I've told 4 people to check with you guys the next time they're looking for a used car. Now if it lasts me for 5 years, it will be the best no- nonsense car buying experience I've ever had
I don't know that I will ever go anywhere else to buy a used car again! The guys at the Charleston lot were awesome. They aren't your typical car salesmen. I genuinely believe that they are there to help you purchase a car, not push you into buying something you don't want or need. I am cautious and cynical, but they were patient and helped me through the whole process. The biggest plus is that my credit is good, but not outstanding, and yet they are the only place that could get me financed for a decent monthly payment. I love my car and like I said in the beginning, I don't think I'll ever go anywhere else for used cars!
This was the easiest car sales experience I've ever had in buying a car. My sales rep Alex Molina was great and my finance guy JP was great as well. Alex was very honest and listened to what I wanted in a car and he delivered. I love my car it has everything I told Alex I wanted in my new car. I have been recommending all my friends and family to come visit Enterprise Car Sales if they are needing a new car at a decent price.
Very polite, helpful, and patient. I highly recommend people to get their vehicle from enterprise.
Had a preapproved loan and chose Enterprise to buy a car...the experience could not have been better...I would highly recommend going to Enterprise in Charleston WV...
Thank you Brandon for a great car buying experience!
We are in the market for a gently used car. Great selection of vehicles. Staff were very friendly and helpful. This will be the second time we have gone to Enterprise to purchase a vehicle.
Would not go anywhere else. They are fair and and try very hard to get you what you want, payment wise and vehicle. Love these guys! Second vehicle I've bought from them
Friendly, helpful sales and finance staff. Sometimes buying a car can be stressful and a hassle. This experience was neither. Even our lending institution said most people purchasing from Enterprise are pleased with their purchase and feel secure in their confidence in the multi-point inspection and warranty.
Joe and JP were great with helping me buy my first car. Non-intimidating the whole way through and had my best interests in mind throughout the whole process.
I can not express how easy it was to purchase a vehicle from Enterprise Car Sales. Going in, I knew exactly what my price was and that it would fit in my budget. The salesman listened to my every need and was very knowledgeable and went above and beyond to help me understand the car buying process. No haggling, friendly staff, and a beautiful facility to boot. 5 stars from me!
In too big of a hurry to wait on you .
Great people,caring understanding and willing to work with people.
this is the second vehicle we have bought. Both were like new vehicles. I would recommend buying a vehicle from Enterprise car sales. There are many to pick from. We bought by looking on their web site. Employees where great help, no pressure.
My husband works at Brit Tire near Enterprise and he and the others inspect alot of their vehicles.He recommends them to everyone because of the quality of their vehicles and the service.His mom,two friends and even us recently have bought vehicles from them.The Hyundai Santa Fe Sport we just bought,we love.Thank you Enterprise for a great experience .We will keep telling everyone this is the place to go for their next vehicle.
This place is amazing. They didn't stop until they got a bank to approve me and I am truly grateful. Very nice people that work thete and so helpful.
Every car dealer should operate like this! Jasmine was wonderful, we had everything taken care of and were on the road with our new car inside of 45 minutes. What a pleasant change!
Joe was awesome. Very personable and knowledgeable on the vehicle we purchased. It was the easiest process I have experienced. The entire Enterprise Team was great and explained all of our options for financing. Thanks again Joe!!!
Professional, courteous employees. AAAA+
Jordan and Justin helped us find exactly what we wanted even though it was out of state. They listened to our wants and needs and delivered in a timely and professional manner!! Thanks for making the car buying experience enjoyable.
Very fair and easy to work with
Erika Wilkes had some of the WORST customer service skills that I have ever encountered. She was down right hateful and harassed us!
This place is very polite and friendly and fast. I traded in my car for a great car that I'm already in love with. I pulled up and I was offered coffee or water and they asked what I wanted in a car (which is amazing for my first time buying a car on the lot). They found the perfect car for me. J.P was so nice and professional. I would recommend this car lot to anyone who is looking for a car.
This was the easiest car buying experience I have ever had! I worked with Brandon Nix and Jazz and both people were very pleasant to work with. I was in and out in under two hours and it only took that long because of an error on my part. But overall, it was a pleasant experience. I would recommend Enterprise Car Sales to anyone.
great customer service. they work w/ you well. & only want the best outcome for you. no rap cap.
**Satisfied Customer** I am very pleased with the car I purchased and the outstanding customer service I experienced. Jasmine Stewart provided exceptional customer care!
We had an excellent experience purchasing a car through Enterprise Car Sales in Madison, TN. Joe was super helpful in the week or so leading up to our visit to their location. Matthew and JP were very easy to work with when dealing with the financial side of our purchase and a follow up minor maintenance issue that resolved very quickly and easily. I. Recommending them to all of my friends!
Got my new car in record time. Jarel and JP were awesome. Probably my best car buying experience.
The staff made it much too easy to purchase a new vehicle. I have recommended Enterpriseto several of my riends.
Where to start... First, JP is the BEST!!!!! You must go see him. I was super nervous about purchasing my car and he( and the entire Enterprise staff) made everything so easy and stress free. They were sweet about my near panic attack because I have never made a big purchase like this before. However, the answered all my questions no matter how silly they may have been. I was able to leave the same day with a car I love! I had a minor issue with one of my seats and JP quickly got me in to have it fixed. I've had my car for 3 weeks now and I am very happy with Enterprise Car Sales. If you ever need a car, go see JP!
Amazingly friendly sales staff and the vehicle I purchased was immaculate. I will absolutely check this lot again next time I buy a car. The best part of the experience in my opinion was the accuracy of the inventory listed on the website and the ease of browsing it. This might not seem like a big deal to some, but website quality turned me off of most of the competition.
Pleasant buying experience. I like the no haggle sales policy. No smoke and mirrors.
I really enjoyed purchasing a vehicle from Enterprise Car Sales in Charleston WV. The salesman was very nice and did not pressure me into buying. They gave me a very fair price for my trade in. They have a lot of very nice vehicles most with low mileage. I recommend anyone who is wanting to purchase a used vehicle look here.
The service we received from Enterprise car sales was great. We will recommend this service to anyone. Mary Beth Kees was exceptional! She was very helpful and kind and has a great personality for her job.
Best experience in buying a car. Everyone was very helpful in getting us into the vehicle that I wanted. Crystal was an amazing salesperson,. She kept me informed about if they needed anything from us. The whole team there was outstanding......and I love my 2016 Jeep
My experience at Enterprise Rent-A-Car was very good, everyone was friendly, helpful and patient. They took time to explain the things on the dash, how they worked and everything, on all the cars that I looked at. The sales Lady Erica was like talking to an old friend.
I went to Enterprise Car Sales just to LOOK due to a reference from my boss. Rashied assured me that if I didn't leave without a car, he wasn't doing his job! He was very professional and answered all questions I had. Him and JP were very were great! Their customer service is awesome and I did leave that day with my car....AND LOVING IT!
I had the privilege of working with Rashied Rayford. He made my car buying experience effortless and stress free. He listened to what I wanted and found the exact car I was looking for and close to my price range. He has checked up on me to make sure I’m still liking my car, showed great service by going above and beyond when I had to take an extra trip back to the dealership. I’d recommend working with Rashied and buying a car from Enterprise Car Sales to anyone looking for a great deal, friendly service, and a stress free experience.
I had a great overall experience with the team at Enterprise Car Sales. They really worked hard for me, delivered on promises and kept their word. They did not pressure me or make the sale uncomfortable. Would definitely purchase from them again. Only advice would be to make sure the vehicle you want has the features that are listed on the website. Do not just go off of what is listed on the car detail page. JP, the area manager, took care of all my concerns and was very nice.
I liked my experience there good people and no b.s. and on top of it I just picked a 2017 jeep grand Cherokee limited for the low low I will be going back for another vehicle soon
A new way to buy a car or truck, and as far as I’m concerned the best way. Great people and no hidden fees
Joe touch base with me until I was ready to do a trade in for the car I want. Process was very easy. I love the car I’m in. I’m happy with the whole experience. They really took care of me.
The best place to buy a vehicle. Everyone is so professional!
Good experience! The staff were all very helpful to me and made it go right to help me get into the car I wanted. I highly recommend coming here if you’re looking for a used car. It beats any other used car dealership for sure. Thanks guys!
They were very attentive an very helpful I was very pleased with the salesman Michael he made sure we were taking care of. The best experience with buying a car ever.
Very respectful and answer any questions you have. Very professional much better than Smith street location
I just want to take the time to say that The Enterprise in Shelbyville, Tennessee is amazing. The people I have worked with like Max, Tanner and Danny go over and above to make everything perfect. I will never use another company besides Enterprise. The are beyond professional and friendly. Thanks for being so great!!!!
Great staff with a good selection of cars and great customer service. My wife and I wanted to make a quick trade-in happen. We found a car in MD that we liked so Mike and his crew helped get it to Charleston quickly to make everything happen for us. We love our Subaru. Highly recommend!
Very courteous and helpful. Thank you team.
I walked in told them exactly what I wanted, they tried to sell me on something different. I had to calmly, explain for a 2nd and 3rd time, What I wanted. My bank spent a whole day trying to get a bill of sale with correct info, and when THEY finally sent it, it was STILL wrong. I had to make another trip down to straighten it out. When I brought them a check , they said it wasnt enough I had to then pay $800 out of pocket to receive vehicle. I understand reason why. But when I say I want a vehicle, and you give me a bill of sale , that should cover ALL expenses needed to purchase. Just as you include taxes, license fees, doc fees. While explaining this to them, they were very condescending, actually handed check back to me to prove a point. Wouldnt even take it, wasnt very nice. Condescending. Basically had to beg for the vehicle I wanted, numerous times. Only reason I gave 2 stars is because i like the vehicle. Deserving of 1 of 5.
I bought a car here last year before Christmas, and quite frankly, it was an excellent car buying experience. There was excellent customer service and I was never once pressured into buying a car, just encouraged. Would definitely recommend to anyone looking for a used car.
Michael Waggoner was absolutely amazing at helping me find exactly what I was looking for. He was very professional, and friendly. I’ll definitely go to Enterprise Car Sales for my next car purchase, and I am telling everyone I know about it!
I went back for seconds! Yes I did. I was treated so well during my first used vehicle purchase at Enterprise that I went back for my latest purchase. The folks there are friendly, polite, professional, and straight-up good people. I got a very, very good deal on a great, super-low-mileage SUV. I'd send my mom there for a vehicle. How's that for an endorsement???
Not your typical car dealership! Stress free and quick. From the 1st second I walked in to the keys being handed to me it was such an AWESOME experience. The staff actual CARE about you as a person and not as a sale. The cars are well maintained and the prices are reasonable.
I bought a 2014 Nissan Altima from Enterprise Car Sales by Patrick Street in October, 2015. I had a few financing issues buying in my name only and not being established...having no credit. They worked with me, and for me, helping me to buy my beautiful new car. The service throughout the process was great. My car is wonderful. I would buy from them again, I would send my family and friends to them and I will vouch for the service I received and the quality of my "used" brand new to me car. Thank you everyone at Enterprise Car Sales.
Kudos to Gerel for the exceptional service he provided! Thank you to Matt for working out the numbers. Best car buying experience ever! My mom loves her car and it would not have been possible without our angel Gerel Harlan!
Absolutely the best large purchase experience EVER! Jonathan was fun, friendly and extremely helpful with knowledge of our vehicle and the process. Jason in Finance did all he could to get us the best possible financing option. There were a couple other sales occurring at the same time as ours and it was such a light hearted family-oriented experience that no one minded a little down time while the process was working. We had our 7 year old daughter with us and the sales staff engaged her and kept her involved and even entertained. Something parents are very grateful for when they have to have their children along for a potentially difficult and lengthy experience for anyone especially children. Would definitely return for another purchase. Wide variety of vehicles to choose from with a clean spacious lot.
Friendly employees great place
I had a great experience & would 100% go back. I worked with Joe and Matt in the Madison location, and they both went out of their way to help me find the perfect vehicle. I highly recommend them to anyone in the market for a new car!
Joe was the best ! Very energetic and excited to sell me a car. Great experience!!
Great experience with buying my vehicle! All of the staff was super helpful and nice! Joe was who we worked with. He was super patient while we test drove several cars!
This was our second car purchase from Enterprise. Jasmine made everything so easy, simple and perfect. It was a delight to meet her, JP and Matthew. They are a professional team. If you are in the market for a car, then you need to look no further than this dealership. These are true professionals with an inventory that can't be beat. Thank you Jasmine, JP and Matthew. My husband is ecstatic about his beautiful new Kia Soul. Thank you for helping me make that happen.
Great people working here! Very friendly and helpful, no pressure. Wide selection of vehicles with price in the windows. A pleasant buying experience.
I had a great experience! Glad I came here, process was super easy. Although I was sold a car with a busted speaker and was told they ordered a speaker for me but they never did. Now I’m getting the run around all for a speaker that still isn’t fixed.
I will definitely purchase my next vehicle from these guys. Thanks again Alex Molina.
Ask for Erika Wilkes, she is the best. We first worked with Erika in Jan 2018 and got our Jeep Compass. In Feb 2019 we went back to Erika for our Nissa Rogue. Erika did a great job helping us decide which vehicle to go with. If I need another vehicle tomorrow my first call would be to Erika. Overall, you can not beat the prices at Enterprise Car Sales in Charleston, WV.
Excellent service and very friendly staff! Thoroughly enjoying my Altima I got from them.
Nicest place ever. I just purchased my 3rd vehicle.
Best experience I have ever had purchasing a car!! Chris and Derrick got me financed without even stepping foot in the door.. They just made the process so easy!!
I was skeptical when I first walked in the door of Enterprise Car Sales--because I didn't know if I would get the vulture-type of service (you know the one whereas every sales person flocks to you to see who can get to you first) that I'm used to when going to major dealerships. And that in itself...can be overwhelming and put lots of pressure on a customer. I've always been a believer that a car sells itself. You don't have to convince a person--especially if they know what they want. I had a GREAT experience at Enterprise Car Sales! Eric was my sales guy, and JP is the area sales manager. They took very good care of me! I received outstanding service, and any problems that I had--they saw to it that my vehicle was taken care of and that I was happy and satisfied. My only wish...is that I would have known about them sooner. I would have BEEN given them my business, and not wasted my time with others who didn't deserve or appreciate it. All in all...I have given them 5 stars! Plus, they provide an EXTRA warranty of 12 months/12,000 miles. Who does that in this business?? No ONE! Most dealerships give you an "As Is" policy upon buying the car...but Enterprise goes ABOVE and BEYOND what they can to make the customer happy! I highly recommend them, and have recommended all of my family, friends and colleagues!
This place is great. They helped us find the perfect car for us .They were friendly and helped with financing and an insurance issue we had. Our family has now purchased 2 cars from them and very glad we did.
The purchase of my Nissan Versa was the most pleasant car buying experience ever! Erica was an answered prayer! Thank you Patrick St. Charleston, WV Enterprise Car Sales
This is second car we have purchased from Enterprise in 4 years. The people are great, the cars are great and the the price is unbeatable.
Salespeople are the best I've had to deal with no pushy sales pitch just there to help and answer questions
All I will say is this: if you EVER need a car, find JP Moser and he will be more than happy to take care of you. Being first time car buyers, we didn't know what to expect. But JP was very patient, understanding, and transparent about the car and the car buying process! If we ever need another car we know who to go to!
My last vehicle was totaled last month. I was in a rental from Enterprise. After having the vehicle for three weeks, I received a call from Brandon Nix and Matthew were exceptional. I must say this was a wonderful vehicle buying experience. The folks at Enterprise sales on Gallatin Road, in Madison, TN are great. If you are looking for a great vehicle visit them.
Awesome experience! I approached this as I would with any dealership, but boy was I surprised! I went in with my game face on, prepared to fight for the best trade-in price based on my research, but I was offered more. I already had a truck shipped in that was a very fair deal and it exceeded my expectations. Everyone was super nice and friendly, and everything was transparent. I would definitely do business with Enterprise again and have been telling everyone I know. Funny thing is that most people, including myself, didn't know that Enterprise sells vehicles.
I bought my 2013 Equinox here July 1. They were great! It was my first time buying a car on my own and this was the perfect place to do that. The staff was patient and helpful without being overwhelming. And their follow up has been much appriciated!
Jasmin Stewart was awesome and got us what others couldn't and selection of vehicles was incredible and can even get one sent here
Best experience ever! I bought one SUV and went and bought another within the same week!
Awesome place to buy a car. They will beat other dealers prices by 5 to 8000 dollars.. im 100% satisfied..
I could not have asked for better service! I would recommend Enterprise to anyone. Jonathan put me right at ease and worked along side the finance guy (So sorry, I forgot his name) to truly get me the best deal in town! (And I did my homework!) I won't be wasting time at the other dealerships when I am ready for my next car!
This was a much better buying experience than buying from a traditional car lot. I will buy all my future vehicles from Enterprise.
Enterprise Car Sales is different. You don't have the crazy stuff that you see in most dealers. You're not pressured to buy the car. They talk to you about the car, show you the car but if it's not the right one, no problem. The sales person sat down with me first and asked what kind of car I was looking for; what features I liked in my current car; and what features I did want in a new car but could be flexible if they had something that met all the other criteria. He also asked what my ideal payment would be. From there I got the car I was looking for.
Great people
Had a great experience being a first time car buyer no rushing you to buy anything very patient
Amazing staff! Extremely helpful and informative with no hassle or pressure. Highly recommended!
I was pleased with the way everything went when purchasing my vehicle. The guys I worked with made it easy and much less stressful than buying at a car lot. Make sure you know what you want and they will help you find the right vehicle.
I worked with Gerel Harlan to help me find a Nissan Altima and have nothing but great things to say about my experience. After talking to 5 previous dealers, working with enterprise was a breath of fresh air. All of their cars go through a 100+ point inspection so you are confident the vehicle you are getting is in excellent condition. Also, there’s no negotiating, and all vehicles are priced at or below fair market value. After a day of owning the Altima, I noticed that the rear window had about 20 small scratches on it. I called Gerel and within an hour I had their glass guys on the way to my house to replace it for free. Also, they loaned me a rental (on the house) for the week I was waiting for my car to arrive. The managers JP and Matt are both very experienced and helpful as well, without the pressure you get at a dealer. If you decide to go based off of this review, mention my name!! I’ll get $100! Thanks Enterprise for all of your hard work.