Reviews of Alamo Car Rental (Rent Cars)

Blakneck TV

You can't call the office directly. I am always transferred to someone named "Jason" that I can barely understand. If im in boston i want to speak to the Boston store.

anne pogu

(Translated by Google) I do not put 5 stars because it is very difficult to find the entrance to the parking. There is only a very small sign. Put a big sign would be more than necessary. For the rest, I put 5 stars. (Original) Je ne mets pas 5 étoiles car il est très difficile de trouver l'entrée du parking. Il n'y a qu'une toute petite pancarte. Mettre une grande enseigne serait plus que nécessaire. Pour le reste, je mets 5 étoiles.

Marty Curran

Return garage is very hard to find

Heidi Lynne

I'll always choose Alamo! I've never had bad customer service and they're always super accommodating

Stephen Gomes

Wish it was closer to airport

Eric Memnon

(Translated by Google) I rented a car for 11 days from France and therefore paid in advance. I find myself with an additional bill of 190 euros for a change of category of vehicle that I had yet explicitly refused. So be very vigilant with this agency even though the practice seems common to this profession in the United States. (Original) J'ai loué une voiture pour 11jour depuis la France et donc payé d'avance. Je me retrouve avec une facture supplémentaire de 190 euros pour un changement de catégorie de véhicule que j'avais pourtant explicitement refusée. Soyez donc très vigilants avec cette agence même si la pratique semble commune à cette profession aux États-Unis.

Marius Stoll

Good, no problems, but the parking building is old as dirt and the car was dirty

Mauro Matrichuk

(Translated by Google) In this place I had to return the car. You have to take it to the 7th floor of the garage on the corner (to go down there is an elevator). Super fast and everything ok. Highly recommended (Original) En este local tuve que devolver el auto. Tenes q llevarlo al 7mo piso del garage de la esquina (para bajar hay ascensor). Súper rápido y todo ok. Muy recomendable.

Ankit Oza

All staff and managers were helpful

Andrew Cameron

Alamo has treated me well, so no complaints there. I just hated having to return my car here since you need to spiral all the way up to the top of the garage with really narrow two way lanes the whole way. It makes car return a bit stressful, to me at least.

Ordertrash Nakame

Very friendly staff, always satisfied.

Michael Volkhausen

Everything went smoothly during pick-up and drop-off. Assistant tried to sell us additional features, but was not pushy. They probably have to do that, but was ok.

Brandi Townley

Quick trip from the airport. Easy processing. Quoted a different price. Corrected the lady and she selected correct day with the special reserved. Didn't like the truck provided due to different color and dislike model. Employee offered a different vehicle without asking.

Fabian Alt

Waited more than an hour for the car and finally got it almost two hours after rental period began.

André Araújo

(Translated by Google) I rented a car in Miami for 8 days, at the time of the search I completed all fields including child seat and the choice of Ecosport according to my budget, requested payment in cash. At the moment I went to pick up the car from the support provider Álamo rental car there was no reserved vehicle, the local official informed me that I would pass another vehicle named hiunday Santa Fe for the same amount paid, but when it was closing the order there was no more the car reserved, again the employee offered another Nissan Armada vehicle for the same amount did not accept the official returned saying that he had available the vehicle Santa Fe. I went to the place to pick up the vehicle and I came across the Nissan Armada vehicle I returned to the counter and again the employee said it would be the amount previously paid by the lease and that there was no other vehicle for lease. After delivering the vehicle on today 07/19/2018 I was presented with an additional account of $ 463.65 dollars and I had already paid the total amount at the time of the reservation of $ 337.64 I rented a car in Miami for 8 days, at the time of the search I completed all fields including child seat and the choice of Ecosport according to my budget, requested payment in cash. At the moment I went to pick up the car from the support provider Alamo rental car there was no reserved vehicle, the local official informed me that I would pass another vehicle named hiunday Santa Fe for the same amount paid, but when it was closing the I did not get the car reserved, but the employee offered another Nissan Armada vehicle for the same amount did not accept the official return saying that I had the vehicle Santa Fe. I went to the place to pick up the vehicle and I came across the Nissan Armada vehicle I returned to the counter and again the employee said it would be the amount previously paid by the lease and that was in the other vehicle for lease. After delivering the vehicle on 07/19/2018 I was presented with an additional account of $ 463.65 dollars and I had already paid the full amount at the time of the reservation of $ 337.64 (Original) Aluguei um carro em Miami para 8 dias, no momento da busca fiz o preenchimento de todos os campos inclusive assento para criança e a escolha do veículo Ecosport de acordo com meu orçamento, solicitaram o pagamento à vista. No momento em que fui pegar o carro no fornecedor solidário Álamo rental car não havia o veículo reservado, o funcionário do local informou que passaria outro veículo de nome hiunday Santa Fé pelo mesmo valor pago, mas quando foi fechar o pedido não havia mais o carro reservado, novamente o funcionário ofereceu outro veículo Nissan Armada pelo mesmo valor não aceitei o funcionário retornou dizendo que havia disponibizado o veículo Santa Fe. Fui até o local para pegar o veículo e me deparei com o veículo Nissan Armada retornei ao balcão e novamente o funcionário disse que seria o valor já pago anteriormente pela locação e que não havia outro veículo para locação. Após entregar o veículo na data de hoje 19/07/2018 me apresentaram uma conta adicional de $463,65 dólares sendo que já havia pago o valor total no ato da reserva de $337,64 I rented a car in Miami for 8 days, at the time of the search I completed all fields including child seat and the choice of Ecosport according to my budget, requested payment in cash. At the moment I went to pick up the car from the support provider Álamo rental car there was no reserved vehicle, the local official informed me that I would pass another vehicle named hiunday Santa Fe for the same amount paid, but when it was closing the order there was no more the car reserved, again the employee offered another Nissan Armada vehicle for the same amount did not accept the official returned saying that he had available the vehicle Santa Fe. I went to the place to pick up the vehicle and I came across the Nissan Armada vehicle I returned to the counter and again the employee said it would be the amount previously paid by the lease and that there was no other vehicle for lease. After delivering the vehicle on today 07/19/2018 I was presented with an additional account of $ 463.65 dollars and I had already paid the total amount at the time of the reservation of $ 337.64

Nathan Smith

Although I told them I do not need any extras, they were a bit pushy. Besides that, the car rental process was really smooth. I really enjoyed. I would not give a chance if I did not find a very good deal in Carla app. Thank you guys for everything!

Andrew Avtushenko

Alamo is always great choice to rent car from, convenient location, great service and nice price. want to say thanks to Yvenson and manager Julissa who were dealing with my forgotten wallet in the car, after couple days they gave me a call and said where I can pick it up by that time I already put up with my lost, so it was such an amazing news. Thank you for an awesome customer service