Here you will see all the reviews of people who are purchasing the products and services of Priceless (Rent Cars) in Maryland.
To this day this business gets a score of 4.7 stars out of 5 and this score was based on 66 reviews.
You must have seen that it reaches an opinions average is practically the top, and it is founded on a high number of reviews, so we may say that the evaluation is quite faithful. If there are many people who bothered to give their opinion when they are pleased, it works.
As you know, we do not usually stop to put scores when they are positive and we usually do it only if we have had a problem or issue...
This Rent Cars is included in the category of Car rental agency.
I wouldn’t be able to go to my daughter’s graduation without this business being in existence. Thank God I found Priceless through google. I’m a customer for life!
Best rental place ever.... Smooth and quick
We had a good experience with Priceless. Our car was great. Loved driving it, and it had really great state of the art features I want to have in the car I buy. Staff was very helpful. We accidentally lost track of an iPad on the shuttle. The staff was so helpful in getting it back to us. We are very happy we utilized Priceless at this trip!
I went to Priceless of odenton to purchase a 2011 Mustang Gt . Max was my sales person, Max went above and beyond to get me into the car. Max was very honest and told me everything about the car and had the carfax report too. The environment at Priceless is very friendly and no pushy sales person. Max is definitely an asset to the company 100%.
Great value. Great price. Super great service, above and beyond.. No pressure, staff had unending patience with the many questions that I had and all with a smile
Great service! Owner was super nice and patient with me. Honest and reasonable pricing. It came out to less than quoted. I will definitely be coming back to this place
Made an appointment to test drive a specific vehicle. Drove an hour to get there. Was told the salesman was delayed and to come back in 2 hours. 2 hours later we were told the car had been in an accident 2 days earlier and it would be ready to test drive in 3 days. No one bothered to call regarding our appointment. Fishy business here
Loved the service , they were very accommodating and knowledgeable. Max was so very helpful. Good prices, good selection, clean and easy end receipt with no hidden fees. I would gladly rent with them again.
The girl was very friendly and made things so easy.
If I could give no stars I would! It is crazy to me that someone can be so mean and nasty to people they have never met. The manager Kelsey called the business I work for a few months ago. The conversation started out ok until we tried to explain that we did not provide the services that she was asking for. The conversation ended in her telling the owner she "wished him nothing but the worst". The owner wrote it off but come to find out she was slandering our company and posting bad reviews on google only telling part of the story. Kelsey, If this reaches you maybe you could give us a call and we can straighten up this misunderstanding. Have a good one..
Priceless is by far my favorite car rental place to rent from. Kelsey and Tisha are so understanding and reasonable to do business with. My husband and i rent from them regularly. We are so thankful i found their business when we did. The car i was renting had an a/c issue and not only did they accommodate me, but they also had me in a new vehicle the same day i brought it to their attention!!! Plus most importantly, they treat us with respect and are very kind and believe it or not, good customer service is hard to find these days!!! We are very happy with them and we look forward to doing more business with them in the future.
The staff is simply the best there is. I've had to rent several times over the last few weeks and they are always welcoming and make sure I am satisfied with my rental when I pick it up and when I drop it off. Especially Michael, he has made Priceless my go to when I travel now.
Max was very helpful and very polite as I booked the car and then picked up. Thank you!
I have rented cars here on several occasions for business travel and have been very satisfied with the ease and quickness I have experienced in both picking up and dropping off my car. The cars were clean, filled with fuel (and when not it was easy to fix) and I hardly have to wait for service. Keep doing what you are doing!
They don't penalize you if you just have a debit card, unlike most major car rental places would.
Quick and easy service. They didn't have the size vehicle that I reserved, so they upgraded me at no extra cost. Even called during our trip to see how it was working out for us! Wonderful and I highly recommend this location!
I rented a car from here and was so happy with the service! It was fast and friendly and my car was so nice, I didn't want to return it! Will definitely rent from there again.
I had to rent a car last minute in a bind..I ran across this place on Google. And I'm glad I did! The ladies Kelsie and Tabitha are amazing! They are so nice and accomodating. I have rented from them just about every weekend since then. Awesome service!
I have rented from or returned to this location more than 15 times in 2018. I never had any problem with anything. The staff were always fast. They have nice selection of cars and I have always found the cars clean in and out. I would highly recommend Priceless without any hesitation.
Michael is the best! Very professional and he actually cares about putting his customers into a great car with a great deal!!! I highly recommend going to Priceless for your next car. Ask for Michael, you won’t be disappointed
I rented a car with friends for a tour two weeks ago. At my arrival the car was ready, clean, in very good conditions. Max was fantastic: helpful, competent. Check-in and check-out very fast. Thanks to Priceless for our tour without any problems
This is the best place to rent a vehicle from. I have rent from them 4 times now and each time that treat me with the up most resepct. I recommend this place to anyone looking to rent a car and there car are very nice and well keep up
Amazing experience. Michael was unbelievable, so kind and helpful . He was the only person working and literally still smiled and made getting a rental such a pleasure which is not the case at other rental companies . The car was clean and is setting my wife and I up for a great safe trip !!
My first time renting a car and it was so easy !!! Will use again very soon !!!!
Max always makes sure I leave satisfied. Been handling business with him for quite some time now. Always easy with him, very understanding of your needs.
All of the employees were VERY nice , efficient and professional . Had to rent a car after my car was stolen , I want to thank Michael, he made the experience as pleasant as it possibly could be !
Price was good and customer service at pick and drop off was fantastic! Priceless affords easier, personalized experience when renting a car. An actual person helps you choose you car and options and is there to answer all your questions until you are ready to drive away.
I travel a lot and I rent a lot of cars. The car rental service is generally the first group of people I encounter in a new city. They really have the power to set the tone for the trip. At Priceless, they get it.! Everyone was so friendly and helpful especially Max. The first car they had for me was clean but red. I didn’t want to drive a red car for a whole week so Max washed and peeped a different car for me. He didn’t complain or give me attitude. He understood and was amazingly helpful.
What a great establishment!!!!! I needed a car in a last minute pinch before thanksgiving and Kelsey, the store manager, went above and beyond for me! Very professional, very very helpful, and very kind. She made sure I was happy before I left and the quality of the vehicle was outstanding! This establishment is very professional with a great staff. Highly recommend to anyone who needs great rates for a rental vehicle with a great atmosphere !
A friendly, all business atmosphere. You can't ask for more. They know their inventory on the fly and are very helpful. If they don't have what you're looking for when you need it, they will try and make it happen. My new rental office, period.
Had a great and painless experience purchasing a car with the help of Max and michael! I needed a truck for work and had an upcoming deadline, and they definitely worked with me to get me set up in plenty of time. The quickest and most painless vehicle buying experience ever! I'll definitely recommend anyone looking for a quality used car from an honest dealership with plenty of inventory to go to Priceless auto.
Service was great and fast. Very cheap and affordable
They are the most honest people, specially Max. We returned the car and lost my wallet and shortly there after we received a call telling us they found my wallet. I highly recommend Pricless thanks!
Having used every agency domestically and abroad, Priceless is far and away the best choice. Wonderful vehicles at great value and associates who go out of their way to make your experience for any trip begin and end wonderfully. Your staff is absolutely outstanding! Also, must add, I rent from agencies all over the US, but I rent from Priceless almost exclusively. I also encourage all of my employees to do the same.
Max was very helpful and very polite as I booked the car and then picked up. Thank you!
What a great experience! They did not have a car available upon first look and the staff was able to figure it out. Great customer service!
Every step of the way from the pick up/upgrade, to the drop off and ride back to our hotel. Professional. I wish the hotels we stayed at were this good. Will be planning on using Priceless on our next trip
Yesterday I had the pleasure of dealing with Max at Priceless, he was one of the best customer service trained people I have dealt with lately. I was already stressed and in a bad mood and he made the process super easy,
This was my first time renting a car from Priceless due to an accident. From the first phone call to driving off of the lot, it was nothing but great service, great communication and professionalism. Most businesses nowadays do not focus on the customer experience but here it seems mandatory. The store was clean and welcoming and I would definitely rent a car from here again. Thank you Kelsey and everyone who made this a pleasant experience. A+ God bless.
Best experience of buying car , they have very unique cars and they are working out with the customers any how ! Thanks
Really helpful employees! They made the process a smooth one and they really care if you're running late to the airport and your Uber is not showing up on time.
Max handled my rental and is without a doubt the most informative representative I have ever met. I never write reviews, but this was so above anything I’ve ever encountered it would be an insult to do otherwise. The car was fantastic, Thank you, Max
Max and Michael have been absolutely awesome to work with. If you decide to go through them for a vehicle YOU WILL NOT REGRET IT!!! The vehicle I was booked for had a last second incident that made it so I could not rent that specific vehicle and Michael worked after hours to accomadate and made it so easy and worth it! He is AWESOME! Great communication even during the busy season. Will was super helpful and great at showing us around the vehicle and even drove our luggage 40 minutes to our hotel! He was an absolute class act and mad everything EXTREMELY easy as well. Best experience I have ever had with any kind of business, hands down!
recommending this dealership to all my friends & family ! Was approved in minutes . No hassle and great personable customer service !
Friendly atmosphere ! Great people ,I highly recommend it ! Love my new ride !!!!
Professional staff! Even through a difficult customer, they were professional about getting the customer needs taken care of. I personally appreciated what they did for us, I wish I got the employee's name, thank you!
What great service! Super happy with Max and my new car. Highly recommend!
Car was ready clean and better than expected. Michael couldn't have been more helpful
Absolutely great experience buying a car from these guys today. Max in particular took care of us. Super professional and knowledgeable car salesman. Made us feel welcomed and comfortable while choosing the perfect car. No pressure one of the best experiences i have ever had in my life. Highly recommend lPriceless of Odenton for your next quality used vehicle purchase.
THIS IS THE WORST EXPERINCE I HAVE EVER HAD BUYING A CAR!!!! The owner and his newphew are SCAM artists and they have TERRIBLE business ethic. They think since they’re foreign they can just do whatever they please. Didn’t give me my paper work the night I got my car.. didn’t get the car the same day either. They told me it was in the shop gettin things fixed... got the car and NOT ONE thing they said was gettin fixed was fixed... they sold me a car with a broken sun roof... still didn’t fix it... they told me they would clean and detail my car... never did, even lied all the way up to bringin me my car.. they said it’s takin so long cuz it’s gettin detailed... LIES... finally got my hard copy tags and went to pick up paper work... they added paper work in there we never originally went over.. they also didn’t give me all the papers we did go over... they told me since the “mechanic” who was workin on the car didn’t do right they would give me the extra money for the parts that were supposed to be fixed. I’ve been arguing for 3 weeks over $350 from these shady business men.... DO NOT EVER SHOP HERE!! Don’t rent here!!!! Don’t even look in the direction of these crooked ass people!!!!!!!
We had a great experience with Michael and priceless Auto. Very seamless process, pleasant and trustworthy service, and we got a great deal on our ideal car! I plan on using them again soon.
I haven't rented a car in years, so I was very surprised how economical it is. Priceless is great! I got a great car and had good time checking in with the staff. Check out was quick! Will definitely rent from here again.
Fast service both pick up and return. Max was very kind in assisting me
The mini-van we received in 2 separate rental occasions within a couple of weeks was of good make and was in very good condition and clean. Staff were also very helpful. By far the best national/international category rental companies we have experienced in comparison to its competitors.
Michael was such an amazing guy! He made me feel right at home and took care of my car rental needs. He was very respectful and worked so fast. The best part wasn't just the money he saved me but the fact that he cared. I'll be coming back here from now on as long as he's here. Thanks Priceless
These guy's customers service skills are on the spot.. It's was a clean ,fast process I was picked up at the airport and dropped off at this location.. The young lady at the counter was remarkable with assisting me and the man outside that showed us a car was extraordinary with his help with my car selection .. I had to leave him a tip for that .. My experience was totally unforgettable.
The best customer service ever I love this place
We rented a car from this location last week and we were absolutely satisfied. As someone mentioned before - very good service as well as stuffs. We rented a Ford Mustang and did get a Ford Mustang ... thank you Priceless
As for price it is cheaper than other car rental places when you book last minute. As for service not so great. I rented online a fullsize SUV, they stated Dodge Durango or similar that seats 7 and can carry 5 bags. I got a Dodge Journey which does seat 7. I was told as far as my bags. I can put stuff on roof on the size panels to make my stuff fit because 5 bags will not fit in SUV. Since I was limited on time and they said this was equivalent to a full size and my only other option was to go with it, since all the other rental places had no full size SUVs. I had to leave half of my stuff behind and thank God I did not put anything on roof because Hurricane Cindy would have soaked my luggage if I would have done what the lady told me to do to make my stuff fit. The person I spoke to on phone had an attitude and she stated when I returned car she exhausted all the options she had. I guess I could have took my clothes out of suitcase amd put throughout the car since this was her part of her option with putting on roof.. if 7 people were traveling, it is expected there would be at least 5 suitcases.. as a government employee, I will make sure that all government employees know not to use this rental company. My advice is that book early so the reputable companies have what you need so you dont get stuck using a agency of this caliber. Not sure about high ratings.. as far as going out of their way.. did not happen. I was basically told to accept what they gave me or leave it. As a professional businesswoman I would not rate this facility high. I will definitiely do my darnest to get it listed on places not to rent for government employees for business or leisure travel.
I’m a long time customer of Priceless and have always been satisfied with my experience renting through them. This rental was particularly pleasant; Shout out to Max, he is very professional, picking up and dropping off was easy. I am very pleased
what a great custumer service this is my five time renting a car from them and i bought 2 car also thank you for save me money .
Really pleased with the experience. Max (when picking up) and Michael (I think? Apologies if not!) when dropping off were both very helpful and friendly, highly recommended.
My husband and I rented a 2017 White Hyundai and it cut off completely 4 times within a 24 hour period. This is unacceptable and I told the manager Kelsie, who has a nonchalant demeanor, about the lemon she rented to me and was told I would not be able to rent again (like I seriously care). Thank you Kelsie for nothing and your offfice will be closed within the year because you are applying deceitful tactics to consumer business.
Good selection of cars, they’re really understanding and have great customer service, left with a great car with a beautiful color and now I’m as happy as I can be. Max was a great help and he came through with the car!