Reviews of Evergreen Subaru (Rent Cars)

Michael Gilmartin

Adam was super helpful

Timothy Seavey

The best thank you

Robert Brunelle

Very good

Jeff Morrill

First-class operation with really nice people you wouldn't expect to find in the car business.

John Grenier

I'm always last minute on my maintenance and short on time but they always manage to squeeze me in and get the work done. The service dept. is always polite and very helpful. Buying my car from them was quick and pressure free also. Great group of people.

Michael Wenzel

Angie Lafayette provided us with a high quality used car and gave us the best value for our dollar. No fooling around and fair treatment - stay away from others who play games and waste your time!

Alison H

Very pleasant salesmen Tyler! Didnt quite get our price, but we still might!

Michael Bouley

I am a first gen Subaru driver and I love it. I only get it serviced at Evergreen and it is a great experience. Friendly, Kind and Professional. The waiting area is epic. Comfortable leather chairs, popcorn machine and snacks. Water and Juice mini fridge. Their Express Lane for things like Oil Changes and Rotations is on point. No appointment needed... you will be out in 30 or under

Vare Lycangel

Use Extreme Caution. Sold me a Vehicle and 4 months later the engine was ruined. It was only covered for "Stickered Items" And they told me there was nothing they could do. Have a mechanic do a full check on anything you buy from here.

Faith Joyal

We recently purchased a Forester. The Evergreen team made it a great experience with just the car we were looking for. Great customer service.

Hannah

Short version: AWESOME PEOPLE AND EVEN BETTER SERVICE! Don't waste your time car shopping ANYWHERE ELSE! *** Professional, but not pushy *** Convenient location *** Knowledgeable, friendly staff *** Welcoming environment *** For those who like to read and make well-informed decisions: Everyone whom we encountered at Evergreen Subaru in Auburn, ME, was absolutely lovely! Angie Lafayette and Marc Joyal-Myers worked with us mostly; however, we also spent time with Joel from the Service station, sales consultants Kevin and Preston, and Christian who worked tirelessly with Angie to get us the best financing possible. The atmosphere at Evergreen is very professional, but not uptight. We never felt overwhelmed or pushed, and everyone was eager to answer questions, explain confusing items, and make our car shopping painless. Their waiting area is also very homey with a variety of complimentary beverages and snacks, reading material, a kids' corner, and even a fireplace! Marc, the Assistant Business and Finance Manager, deserves a raise. Or maybe a super nice, all expenses paid vacation. He did a lot of advocating for us, and was very patient and thorough in going over the final paperwork. He went above and beyond the call of duty and really took care of us. Plus, he's got an excellent sense of humor! Joel, the Service Manager, was super patient with us when we had his team do a re-check of the cooling system after we thought the car was leaking antifreeze. He understood our paranoia and took the extra time to reassure us that everything was totally fine. They definitely have our business for maintenance and repairs! Last, but certainly not least, we have to give a HUGE shoutout to Angie. I honestly can't say enough nice things about her. She definitely went the extra mile (more like 100,000) in getting us the best deal for our trade in, as well as even driving out to us with a loaner car when we thought there might be something wrong with the head gasket of our new-to-us, pre-owned Subaru Outback. Even when she probably had a million other things to do, she made us feel like top priority! She is super personable, very bubbly, knows her stuff, and will advocate like hell for you. Give this woman a raise, too! We have both met a lot of shady car salespeople in our lives, and our experiences at Evergreen Subaru have been like a breath of fresh air :-) Thank you all so much! Happy car shopping, Chris & Hannah

Rod Newman

Do not buy extended warrantee from here if your buying anything but a Subaru . They can not do the repairs so you need togo to another dealer and pay the $100 per job the free rental car is a joke . Save your money go somewhere else

Laura Lonergan

We have bought 3 cars from Evergreen over the past 10 years - a mix of new and used. We cannot be more pleased with both our cars and the amazing customer service we have received. It is this amazing commitment to your customers that will bring us back for car #4!!! Thank you so much!!

Zakkery Kennison

So I went here today for some recalls on my car. As soon as I walked into the waiting room I heard one of the techs bring my car in and rev the piss out of it, considering it has a bad exhaust leak by the cat. Also the lower control arms have a recall on them and they were worn out and didn't even ask if I wanted them replaced. After all that I had finally got home an hr later and noticed my hood was never latched.

Jason Perkins

My husband and I felt very taken care of while car shopping for, and ultimately purchasing, our very own Ascent. Barry, Craig, and several other smiling faces made sure our questions were answered (most before we even asked them!) and were so kind and enjoyable to work with. Driving around in this vehicle has been way more comfortable than I could have imagined. Within 20 hours of owning it, I managed to fill every seat while I carpooled a local crew into the Middle School for a sports practice - which was SO gratifying and not just a little fun to play with the radio, seats and all the fancies!! I could go on and on, but suffice it to say we are very happy and again, grateful to you for your lovely staff. We appreciate your competitive pricing, terrific product and wonderful customer service. I look forward to recommending you to anyone who asks.

TheKevco12

Took my car in for an inspection sticker today and I know it does not sound like a big deal but I hate it when other places leave the glue residue from the old sticker all smudged on the windshield. Well, Chris the tech left mine nice and clean...It's attention to detail that I like about these guys!

Emilie Robinson

Working with Ally in Sales at Evergreen was by far the best car buying experience I have ever had!! There was no pressure at all and we were given plenty of time with the car to make a deicision. Since purchasing the vehicle, working with the service department has been excellent as well. I highly recommended Evergreen Subaru!!

Jonathan knight

Wonderful service team there.

cindy carter

Love my Outback! It has everything I wanted in a vehicle. Buying my Outback from Evergreen Subaru was truly an exceptional experience. Thank you Angie!

Everett Tyler

Very informative sales staff, no pressure atmosphere.

anthony poulin

We recently purchased a vehicle from here. I had a problem with the battery after we purchased it but they were so accommodating! They replaced the battery and gave me a loaner to drive.

Susan Sanches

Don't buy your car from here. The financial office is unfriendly and unhelpful. The sales team is excellent, but it stops there. Go talk to a sales rep, take a test ride, learn about the car, then take your purchase elsewhere.

Paul Berube

I have been working with Erica Scott in sales for the purchase of a used 2016 outback, and she has been excellent! I would recommend her to all my family and friends! Fair price, and prompt service. Looking forward to more future business with Evergreen Subaru!

Christopher Allen

Ally Newcomb did an exceptional job when i purchased a car from Evergreen. She went over the whole car and explained the features. She made the buying process very easy i would definitely buy a car from Evergreen again and Ally is a great asset to Evergreen Subaru.

Wesley Richardson

Sales guy Ryan was nice but the finance guy was a freak show!! Actually tried to sell me a car for full asking price!! Very high prices and rude finance guy who thinks he doesn't have to negotiate price

Jacob Spencer

The customer service in every department is outstanding.

Daniel Avila

Seeking incompetence? Look no further than the service department. Update: Joel called me regarding my review, and was polite and expressed concern regarding my complaints. The gentleman who helped me is new, and we all make mistakes. Moral of the story: check what you are paying for before paying.

Chris Lonergan

We bought 1 new car and 2 used cars from Evergreen, they always work with us and have gone the extra mile to make our experience painless and easy. Would definitely recommend them to anyone, good business and even better people.

Sherry Bedard

Wonderful people and I love my Subaru!

Eric Dyer

Fantastic service.

Brendon Pelletier

Recently bought a car from Evergreen working through Barrett. What an easy and effortless experience. The staff is all very friendly and knowledgeable and the service department is always willing to help when you have a concern. 10/10 would recommend getting your Subaru here.

Emily Dingman

They have a great waiting area if you've got kids or you have to hang around a while. They know their stuff, but you have to assert yourself to be sure they get everything in order before you leave. I had a problem with my wiring harness and it took 4 visits (which could have been 2 if they'd be more thorough) to completely solve it. To their credit, they didn't charge me for two of the 4 service appointments.

Beckie L'Italien

Poor customer service. Prices are high, had a problem with my car. They refused to fix it! Even tho, I had the car for less than a month

Elise Kern

We had a great experience at Evergreen Subaru. Barry was helpful and informative showing us options and teaching us about the cars, and we felt supported in all our decision-making. We really appreciated not feeling "pushed" to consider things not in our planned budget. Great staff, great place. Love that you can start your financing paperwork online ahead of time. And thanks for the kids play area!

Jason Day

I had a really good sales experience with them - everything felt straight forward and on the up & up. Likewise, the service department has been great. 10/10 would buy there again.

Renee Poulin

I couldn't have felt more comfortable with the buying process at Evergreen. Both Barry and Preston helped us get to a number we felt comfortable with, they were wonderful to work with! It never felt like I was working with a salesman. I even had my six year old and wild three year old with me. Everyone in the building understood our young family and made us feel welcomed. Thank you!

John Weisz

Excellent service when buying my 2015 Impreza and also when I traded in for my 2018 STI. The people are exceptional

Melissa White

I bought my Subaru here and they were very good to me. They sell quality vehicles at fair prices.

Christopher Watson

Quick oil change and tire toration!

Lost Traveler

After a very bad experience at Charlie's Auto Mall, we drove down to Evergreen expecting the worse. Since it was late Saturday we got there just after it closed. As we looked at the cars, the finance and business manager Josh was walking across to the parking lot heading to his car to go home. He stopped and asked us if we needed any help. After telling him what we wanted, he gave us all the info he could and set up a meeting with our salesman Barry. After Barry had contacted my wife, we came back. The Outback Barry had set up for my wife to test was beautiful and she fell in love with it. After looking at the various vehicles, I found I really liked the Legacy sedans. Barry found he could get us a brand new one under our budget and found 2 to test drive. Loved the car, but wanted one or two more options. Barry said he'd be right back and pulled around a Legacy fresh off the truck, dust and all and we took it for a test drive, I decided on it and from there we went to talk to Josh. Josh walked us through all our options, they found us a little money off for buying two cars from them and we left very happy with our new cars. At no time was there any type of pressure or push to buy anything they have. We love our cars and would recommend them highly for anyone buying a new or used car.

Jason Greene

My check engine light came on in my car. I brought my car to their service department and they were excellent and took care of it under warranty. Very friendly and fast service!

Peter Desmond

Always treated well, customer service is exceptional

Trish Maislen

This is our first Subaru after close to 40 years with European cars. It was an exceptionally positive experience from the moment we walked in the door to delivery of our new Outback just two days later! Adrian was attentive to our needs and very easy to communicate with. He was able to answer our questions and guide us through the process smoothly. He was just great! We would highly recommend him! Everyone we came in contact with at Evergreen Subaru was just so positive and friendly! The customer experience was clearly their priority. This was, without question, the easiest car purchase we have ever made!

Rick Skoglund

Amazing customer service, just picked up our third Outback. 2016 needed some service but Angie got us a great trade in and a new Outback , upgrade at close to same monthly payment. So, I have new wheels! This is the go to place for a Subaru, timely service, pet friendly! My dog Digger chills in waiting room while I snack and watch TV! Need a Subaru, lifetime warranty on drive train!

Amber Kunzweiler

We are always so pleased with the service here. We bought our first Subaru (used) this past summer and the process was smooth and easy. Since then, we've been especially pleased with the service provided here. They're so kind and thorough and communicative.

Leanne Tupper

I just bought my second Subaru from this dealership. Love the sales department! I appreciate the service department and their treatment of me as a woman. They never talk down!

Pamela Miranda

Bought a car for our son, excellent service, selection and salesman was exceptional and professional!

Ironman 41090z

Went there to get my airbag replaced because of a recall. They did the work, told me half an hour but I was an hour but I'm not that picky. Picked up my car and was on my way. About 15 mins down the road I realized my sync up device for my car wasn't there. It's a $100 hotspot for my car. Went back to them and they told me they lost it and didn't know where it went. But hadn't bothered to tell me they lost it and I guess was just hoping I would not notice. Luckily someone had found it and it was sitting on the back counter as they told me they didn't know where it went I pointed it out and asked for it back. They said sorry and I left. I would not go back. I could understand losing it and telling me, but letting me leave knowing you lost a piece of my property and hoping I wouldn't notice just shows unprofessional and incompetent employees. I will buy my next car elsewhere.

Michael Bagley

Great service and sales

Michael Roscoe

The only Subaru dealer for me. Service department is awesome.

Sonja Flanders

Went in for a recall. Done in a jiff. Once again great service

Marcel Gagne

Car shopping is VERY stressful - it's an important decision and a huge investment (in a depreciating asset)! I was pleased with the overall tone and professionalism of the staff - in particular, Trina Mercer, my salesperson, and the positive tag team effort assist from Kevin Crowley! Trina was helpful, friendly, and customer-centric. Kevin did a great job helping me through the process on Trina's day off. Imagine that - two great experiences! I really like my Crosstrek - and I think I found a dealership to match.

Cathy Ann Merrill

Update 7/12/19, - Within one day of posting this. Preston one of the sales managers reached out to me and wanted to make things right. They offered to fix brakes and look into other issues. Dropped my car off today and they gave me a loaner. Changing my rating from 1 to 5 stars. Bought a user Mercedes around March of this year. They threw an inspection sticker on it and after the 30 day warranty expired my brakes went back. Brakes don't wear out in 30 days!!!!! They put a 2020 inpection sticker on a car that any other garage would have failed. Then they had the gall to have me sign a form at closing stating that they told me that there was no open recalls. A week after I got found out THERE IS an opened recall on it. Plus they wouldn't fix built in GPS that didn't work the 1st day I had it. Avoid there con artists at all cost. I will contact state and report they put inspection sticker on a car with bad brakes.

Chelley

Service department is terrible, they screwed up a simple oil change twice. They did try to make it right but they screwed that up too. I will never bring my Subaru there again for service even thought this is where I bought it from.

Stephanie Hall

My husband and I went to Evergreen Subaru yesterday to trade in and purchase 2 cars. We worked with Barry and Ally on the sales floor and the business manager Don. We had such a great experience with all 3. All were extremely personable and were able to get us into the cars we wanted at our budget. Unlike other dealerships they were extremely focused on us as customers, were not pushy, and made the process as enjoyable as it could be. Definitely worth the 1.5 hour drive for us!

b bach

What can I say but Subaru is a great car. This is a nice clean dealership the present a great clean environment which seems to be accepting to buy a new Subaru.

Chelsea Michaud

I give this place 5 stars! Barrett was amazing to work with. Never pushy and always very professional, I would recommend him to anyone interested in buying a new new or used car. Craig was equally amazing to work with in financing. They’re both the real deal! I hope they get the recognition they deserve.

Kari Grant-Gagnon

I typically find car shopping scary! Barry, the wonderful consultant at Evergreen Subaru took all fears away when purchasing our car. Our questions were answered in a polite and non-pushy way. The best was, I wasn't sure if my family would fit comfortably in the back seat as we're tall, Barry (who is also tall), said you adjust your seat accordingly and I'll climb out back to see how we all fit. Not only did this put a smile on my face, but it sealed the deal! :) Comfortable vehicle, excellent mileage, great ongoing care and service of our vehicle--you'd be crazy not to go to Evergreen. After other not so thrilling car experiences, I'll be with Evergreen as long as they're around.

Chad Kordalski

Thank you so much Evergreen! Tyler found us exactly what we were looking for and he and Don got us approved and pulling off the lot all smiles in no time. What a great experience, can’t thank you guys enough!

Greg DeCristofaro

The guy who waited on me was very nice. It took almost 2 weeks to get my car in there, and when I got it there, most of the fixes they made either didn't work or were "temporary" fixes. Not what I was expecting.

Brad Samson

Great car, great staff. Didn’t bug me while I thought about the purchase for a week. Thanks!

Lynn Frank

The best experience I’ve had buying a car. I shopped around and did my homework and Ally Newcomb found me exactly what I wanted. Everyone in the facility was friendly and helpful. My dog was welcomed. I love my new Subaru Forester and I highly recommend Evergreen! It’s worth traveling 30 miles for the service too!

Jessica Verreault

Quite honestly the best car dealership I have ever dealt with. While visiting home, my car needed some work done. Their service department made sure that I was taken care of while they were fixing my car. They exceeded my expectations.

Cindy Stone

Josh & the Evergreen team are all fabulous. They went over & above to make sure I was happy with my buying experience. A few hours after driving away from buying my Subaru Baja, I ran over a sharp object that flattened & ruined the tire. This certainly wasn't Evergreen's fault, but they replaced the tire for me!! TOP NOTCH CUSTOMER SERVICE!!

Paul Jones

Excellent service department. Friendly competent staff. Dog friendly.

Jill Halligan

Wonderful place to buy and service your Subaru. Everyone is very nice and helpful.

Kayla Johns

Working with Angie in Sales at Evergreen was by far the best car buying experience ever. There was no pressure at all and everyone was so nice. I walked in knowing exactly what car I wanted and left with it. She jumped through hoops and worked miracles. I highly recommended Evergreen Subaru!!! Thanks for making our drive to Oklahoma an awesome one.

David Howatt

Untrustworthy salespeople!

Mark Schirmer

Bought a used car from Evergreen Subaru earlier this month and they were very helpful. Exactly the vehicle I was looking for at a great price. Everyone I dealt with was super helpful. THANK YOU Evergreen Subaru.

Deb Colson-Bernier

Evergreen Subaru always treats you right!

Michael Wasserman

Although I live a long distance from Auburn, I have purchased multiple cars from Evergreen, have had those cars serviced at Evergreen, and have referred several friends and relatives to Evergreen. While no auto dealer (or any business) is perfect, please know that Evergreen's staff has treated me, my family, and my friends with respect, have conducted business with competence and honesty, and have made sure I was satisfied with both my vehicle purchases and service. This is a business that has earned my trust, my repeat business, and my referral to those I care about.

Bri Farrington

My first car-buying experience was with Evergreen Subaru, and I am glad to say it was a great one. Ryan Pablo helped my find the car I was looking for while working with my desired price range. Overall, he made the experience painless and pleasant! I definitely recommend Ryan and Evergreen Subaru to anyone looking to buy a car!

Dana Little

I had to have a recall fixed, a backup light issue. Service was great, nice waiting room with free snacks and coffee. They have a small library but I appreciated the free wifi and comfortable lounge chairs most. I purchased my Forester here years ago and love it!

Mark Maguire

Joel and his team treat you like family and go the extra mile every time to make sure you're well taken care of, it's always a pleasure to do business with Joel and his excellent team would highly recommend their team.

Randall Doiron

No pressure deal. Explored several different options from buying vs leasing, buying a certified used or new vehicle with no pressure and with patience explainiesng these options. Overall a good experience. Salesman Ray Lewis was very knowledgeable about the different vehicles that were interested in and was very helpful.

Sue Brown

Not pushy salesman

Millett Coffin

Barry was excellent in the sales department. The only person I will ever buy a Subaru from!

Andrea Libby

Service is ok, but its pricey

Deb

Great buying experience. The sales rep Craig was excellent and listened to what we were looking for. The financial expert Marc was pleasant and made all the paperwork easy to follow and understand. I would (and have) heartily recommend this dealership to friends and relatives.

Anne Gregory

First purchase from Evergreen of my second Subaru; Good deal, great customer service and smooth process from beginning to end. Thanks, Barry, for the respectful customer service, clear explanations and thorough demonstration of all features. Programming several Sirius stations based on our conversation about music was a really nice touch. Bravo!

Andrew Mitchell

Great staff, cozy setting. AND PUPPIES

Mango22

I was Looking to purchase a new car, pricing a bit high even when using a car buying service. Sales rep on the phone felt my going to NH dealership in order to save THEIR $400+ doc fee was not worth it. Really??? When I mentioned that my email responses were not sending because their reply email address was incorrect or their mailbox was full and they might have to look it that, the dealership rep said it was probably going to her spam email folder so she wasn't seeing it. Okay, so my purchase related emails are considered spam. There was a condescending tone from the dealership phone rep at this point. Oh well, no soup for you, NEXT!

Matt McBride

Good folks, no pressure and laid back atmosphere. Plus I got a great deal!

Thomas Foley

Filled out an application to finiance an Impreza and was approved for a loan. Sent in all of my tax returns and paystubs. Paid the down payment and drove off the lot with the car. Over a week later they call and say that I was in fact not approved for the loan and need the car back. I had already registered this car. Transferred my ez pass, car wash pass and parking pass to my new car. And sold my old car. They were unwilling to work with me in that situation and just cared about getting the car back. I ended up having to drive all the way back up and pay for it in full and asked the manager on duty for some sort of compensation for their mistake and the trouble they’ve put me through. He promised someone would be in touch but I never received a call three weeks later. I also never received parts they promised on their “we owe” form. I was looking to establish a relationship with the dealer but will be going to Pape in the future.

Jason Ahearn

Awesome service

Daisie Warner

Ryan was amazing. Patient, not pushy, and a great sense of humor! I would highly recommend!

Alli Nolan

What sets Evergreen Subaru apart from other businesses is their genuine commitment to supporting and investing in the local community. I'm writing on behalf of Tree Street Youth, a youth center located in downtown Lewiston that serves over 750 kids from Pre-K through 12th grade each year. This year, Evergreen Subaru selected Tree Street Youth as its Hometown Charity as part of its annual Subaru Shares the Love Campaign. Doug and Lynn were AMAZING and genuinely wanted to connect their incredible staff team directly with our programs so they could understand our mission and see the impact that their support makes at our youth center and for our youth. Over the course of the past year, Evergreen Subaru organized a paper goods drive, led multiple visits to our youth center with their sales team, and volunteered their time to lead a special cookie decorating class with our littlest students. Through the Subaru Shares the Love Campaign, Evergreen Subaru and Subaru of America donated over $30,000 directly to our youth center!!! These funds directly support our MAPLE Youth Leadership Program and our BRANCHES College Access Program and impacts hundreds of youth. Their support and partnership is a testament to their amazing team and their commitment to our community. It's truly incredible that Evergreen Subaru invests so much time and resources to give back to our local community. We are so beyond grateful to all of the amazing people over at Evergreen Subaru - thank you!!!

Michael Andrei

I had a problem witch was Rectified with In Minute's

Kyle M

Very friendly staff; Angie sold us our car and we had a great experience with her! The whole process was very easy at Evergreen, from exploring new and used vehicle options to eventually purchasing and driving off the lot.

Donna Walsh Inglehart

Our experience was excellent in every respect...such great service and support that I can't imagine buying a car anywhere else.

Tamera Richard

I went to Evergreen Subaru and leaving in frustration at the game at another Subaru dealer the week before. I had done my research, I knew what I wanted, I knew my credit score and I already had financing in place if the dealership didn’t offer something better. I was really dreading trying again, wow what a whole different experience. I met Preston at the door as he hustles to open it for me when he was coming in from behind me outside. He was so friendly. Phew good start. I asked to talk to the finance manager. I met Craig at this point. So friendly, young but smart enough to be a listener, treated me with respect and it was an easy conversation to try to figure out if they could provide a vehicle, trade my car and get at a payment I was comfortable in . (I was upside down on my trade so that was a little stressful for me.) So when we got to a place where I want to discuss buying it was time to get a salesperson...Oh I will take the person who held the door. Preston who happened to be the Sales manager came in. What personality these gentlemen not pushy, or trying to goat me into a bad deal, or more car than I wanted. Refreshing. This experience could not get better. So the car is bought so now to the details of the car, cleaning out mine etc..so I needed to meet Ashley. Eh really is this where it goes down hill? Ah no! Ashley is so nice, friendly, helpful,intelligent and knew everything about his car. As she sat in my car and helped me set up my phone to my car, make sure I knew how everything worked and explained electronics I thought usually what is tedious just give me my car I will figure it out moment was an enjoyable time. These folks want to succeed, they want not only todays business but repeat business. Usually you feel like people are on..they have a mission to make money and I am sure they do want to make money it’s why they are there but their kindness is natural. Evergreen you have hired well, your showroom is immaculate. I didn’t go to Evergreen first because one person I knew tried years ago and couldn’t make a good deal, I made a good deal. If you research first and with the internet now you know what’s a good deal, what is fair for your car it gives you an understanding of what is fair for both yourself and the seller. I think I was in and out of their with my nw Crosstrek in an hour or so, Hats offs to you Craig, Preston and Ashley. See you next month when I get my car starter installed. I’ll review the service department then folks.

Blake Whitaker

From the initial interaction to driving my new vehicle off the lot, Adrian Warrick provided me with the best car purchase experience of my life, and I've purchased more than 20 vehicles from dealerships. The Evergreen Subaru approach is characterized by a no pressure sales environment, eagerness to satisfy the customer, and perpetual courtesy. The pricing was unexpectedly fair and I look forward to bringing my vehicle to them for maintenance and service needs. "Green" is known as an environmentally favorable approach, and this dealership is truly "Evergreen" for the customer. BTW, if you use this phrase, I want a royalty.

Tina Parent

Test drove a 2016 subaru check engine light comes on, Second vehicle windshield had a chip plus a recall on the vehicle.Very disappointed in this company seems they dont inspect the vehicles before they put them on the lot. Waste of my time!

Ariel

Great service from wonderful people! We’ve bought 3 Subarus, soon to be 4 from Evergreen and they always go the extra mile to make us happy and make sure we have the car that fits our needs and especially our wants. From the sales floor to the service center they remember our names and make sure even oil changes go as smoothly as possible. Ever grateful for Evergreen.

Leslie Trentalange

I was in for a specific problem with my 2014 Crosstrek Hybrid...it was not going into EV mode. I do not believe they did a thorough diagnostic on it. They changed the car battery and then documented that the EV was working after that. It continued NOT to work, all the way home (an hour away) and the rest of the week. I don't believe it worked for them...After 5min research on an online Subaru forum my husband found the problem was the restart battery. We got one and I replaced it yesterday. Guess what? EV is working now! How many appointments would I have had to go up to for that? And for how much money? They didn't properly diagnose and fix the problem I went in for, but felt free to let me know I needed wheel bearings for the amount of $1030. No thank you. I will not be returning.

nookane

Don't get me started on car dealerships, but they try....

Nancy Marin

They take good care of your needs.

Ian Ilsley

Awesome service was in and out in no time. A+ to the people of evergreen!!!!!!

gta junction

Fun

Matt Beach

Dealing with car dealerships can be overwhelming and stressful, but not at Evergreen Subaru. Their superstar sales team and top notch service center are not only pleasant to work with, thy make you feel comfortable and never pressure you at all. I would recommend them any day!

Joe Fisher

cocky salesmen but good service dept

John Moore

Bought a car here, they treat you right.

Dom

EDITED FROM ONE TO FIVE STAR! Gave the place a chance. Was NOT disappointed. Lots of recalls came out forcing them to schedule a couple weeks out. Totally understandable. Joel the manager helped us out every step of the way. Gave me updates on my vehicle, and went above and beyond to make sure I was 100% taken care of. I got 4 new tires, and some other small repairs, and the vehicle was done in one working day. Very happy with the outcome! Big thanks to the service guys, and thank you to the Technician who took care of my baby. My WRX is road Worthy again.

Derek Doucette

I recently purchased my second Legacy from Evergreen. Sales team was great. They didn't have the used car I was looking for on the lot so they went out and got it. Always a great experience working with the folks at Evergreen.

Joe Amoroso

Just purchased my 2nd new Subaru from Evergreen. These guys rock. They are as honest as the day is long and make the car buying experience a stress free event. I got a fantastic deal and didn’t have to spend time haggling, they were upfront and gave me a great price right out of the gate. Top notch all around. Highly recommend. I dealt with Kevin Crowell, he was very knowledgeable and went above and beyond all around. Thanks!!

Patty Lebel

I bought the car Thursday. I would have bought the day I went in but did not have my trade-in with me. Angie immediately synched up with my bestie and me. She is a good read. We had fun, but got down to business with no hassle(I had seen my car on line). We got to my 'number' (reasonable) with no pain and lots of laughs and professionalism. Just the way I like to do business. I would recommend Angie and Evergreen Subaru all day long. I drove from Portland to check them out. I had been to two dealerships prior and walked away...……..

Randy Rawding

A simple problem, key wont turn 1 out of 10 times. 45 minutes and they couldn't reproduce it? But I assume they must have lubricated it or something it has been good ever since I left. Also they contacted me afterwards because they felt I was not happy and offered to make it right.

Maria Barreto

Was great.

Pi Eater

Incredible service department

Matt Ankenbruck

The person I just spoke to from the service center was very knowledgeable and helpful.

Clinton Walka

Moving to old best buy lot

Peter Driscoll

Bought a 17 legacy from them and it was a positive buying experience. I also have purchased vehicals from another subaru dealer that has in my opinion a better service department. That's the only reason for 4 stars

Jess O'Brien

I love everything about these guys. I didn't even buy my Subaru through them (private sale) and everyone treats me and my car like gold!

Jamie Rice

I bought A wrx sti and traded in my Toyota Venza witch had only 60 k on it and nothing wrong. I been to the garage 5 different times with this car with major issues that were your fault and you covered it with out any problems but now I had a another problem that I had to fix my self when it was something that had to been with who ever messed with the brakes last witch wasn't me. I called back to speak with a manager and they said they would look into it and see if there's anything they could do. Never got a call back and I end up having to take my car somewhere else and get the problem caused by y'all and get it fixed. Well 300 bucks later I got it fixed and now I'm just waiting on the next thing that's going to happen. Never will I buy another car from evergreen Subaru again I wish I just kept my Toyota. Thanks for never calling me back to that manager I will never recommend anybody there and having a sti people ask those questions very often. Thanks for selling a car with nothing but problems.

Bruce Soper

Not willing to work for a fair price on new vehicle or trade in. Trade in appraisals are all computer based now and they were unwilling to adjust value by any amount. What annoyed us the most is what happened when we questioned how they got the very low trade in value for our current car. Our salesman gave us his scripted sounding response about overhead costs. That's when we realized they don't care too much for the customers and also when they lost our sale and business all together.

Mike Boivin

Quick,efficient,reasonably priced, great service writers.

Ray&Gail Monahan

I had a poor experience with an earlier Forester, but I really wanted a manual transmission so I cruised the dealers' websites looking for another one. Evergreen had a model posted that seemed to fit the bill. I checked first to make sure that model was still on the lot. Adrian was very helpful and squashed any reservations I still had about Subarus. He went over all of the amenities of the car and made sure I understood how they worked . The money man was also very helpful. He explained all of the options, but there was no high pressure sales. I would refer anyone to Evergreen.

Peter Kaurup

We recently moved from FL to ME so Evergreen is now our preferred Subaru dealer. Their Service team members are awesome! During our last oil change/tire rotation, their Express Service rep ensured that a recent recall on our fuel gauge was also completed, even though we didn't have an appointment. That personal touch was much appreciated and saved us another return trip.

Jim Perkins

This is my 3rd Legacy, and Evergreen Subaru is the place to go for a good sales experience and an excellent service department! Very satisfied every time I visit for maintenance or repairs. And, we all know that with a Subaru, repairs are very few. Keep up the great work Evergreen, and I'll be back for #4.

Allyson Newcomb

I recently bought a used Subaru Forester from Evergreen and had a wonderful experience. Everyone was friendly and walked me through the process with ease. It was my first time buying a car from a dealer and they made it so simple and easy to understand. I have owned 2 other Subarus that I did not buy from them but Evergreen was my local Subaru dealer so I would go to them for service and it was always great! The service manager Joel is always friendly and helpful. They have recently implemented a express service center where you don't have to make an appointment to get your oil changed as long as you own a Subaru. All in all this is a great place to buy and service your vehicle, I will never go anywhere else.

Caroline Dunn

Lovely staff. Great service. Overall would recommend for any Subaru need !

Linda Stowell

My experience with the service department has always been first rate. Joel and Candice are wonderful to deal with, and make things as easy as possible! Ashley, in sales, was great when I bought my Crosstrek, and I love my car!

Zach Breton

When i bought Subaru the service was to begin with exceptional and they worked with me every step of the way, even after i purchased the car they went the extra mile to ensure my satisfaction. I recommend Evergreen to every person looking for a reliable new or used car without hesitation

jeff hopkins

Great selection of cars .

Karen Gilbert

Great experience no pressure. Colby was great and worked hard for us. We went home with car we wanted in our price range.

David

I worked with Evergreen by phone to help buy a car for my son... I live 650 miles away. Prior to calling Evergreen I checked two Subaru dealers in my area.I of course checked with the Subaru dealer in Portland. Evergreen offered me the best car buying experience I ever received, I am a old schooler and have bought many cars.Unlike most dealerships they don't "play games".The communications and follow through is superb; Preston in sales through Mark in financing. As a retired CEO/business owner (40 years) they are one of the best customer service entities I have ever dealt with. You can not go wrong buying from Evergreen!

Wade Fraser

Went here looking for a used car, was roaming their parking lot looking at which car I wanted to purchase for an hour and a half and was never approached once by a sales man, so I took my business elsewhere.

TheCrackerman501 .

They always treat me right and look out for me at Evergreen Subaru so I'm not spending too much for unnecessary repairs. Thanks service team and Merry Christmas :)

Mark Lescault

I have always had a great experience here. These folks do an excellent job providing services after the sale, as well as making sure you are satisfied with your Subaru in general.

matt powell

Great people to work with. Will buy from again. Thank you Evergreen Subaru!!!!

Frank Hodson Jr.

Very helpful sales staff. Offered used cars in excellent condition. Listened and presented only what I asked for. Would definitely recommend the dealership.

Kelly Morrison

Great service. Very helpful.

Dick Dufault

Great service department

Alan Cornwall

Prices a little high so be ready negotiate, but great staff. Nice clean friendly atmosphere.