Reviews of Auto Europe (Rent Cars)

39 Commercial St, Portland, ME 04101, United States

Average Rating:

DESCRIPTION

Here you will see all the information of people who buy the services and products of Auto Europe (Rent Cars) in the area close to Maine.

Currently this firm receives a rating of 4.7 stars over 5 and this score was based on 724 reviews.

You may have noticed that it has an average rating is practically the best one, and it's based on a very high number of scores, so we may think that the score is very accurate. If people have bothered to leave their opinion when they've done well, is that it works.

As you know, we don't usually bother to place evaluations when these are correct and we usually do it only if we've had a problem or issue...

This Rent Cars corresponds to the category of Car rental agency.

Where is Auto Europe?

REVIEWS OF Auto Europe IN Maine

Matthew Anderson

Elizabeth was very helpful in explaining the ins and outside of renting a crossover vehicle in France, and she found a much better rate than I had found online. I will definitely use Auto Europe again.

Cailie Kafura

Had the best experience talking with Tatiana at Auto Europe regarding our car rental in Iceland - she was so kind and helpful, truly made me feel reassured. It felt like I was talking to an old pal of mine! Thank you again for this great service and the 24/7 customer support!

dorothy lee

I've rented through Auto Europe about 5 times over many years (last 5 trips) and will continue to because they are reliably good and reasonable. Marie was extremely helpful initially and Lindsey efficient and pleasantly completed my reservation. A+

Angie Fanning

I love working with Auto Europe! They are always so knowledgeable and helpful when I call in. Most recently I worked with Elizabeth and she answered all my questions and helped me understand the different the choices that were available. I would highly recommend Auto Europe to anyone who wants to make sure they have a smooth experience with their travel plans.

Avital Schaffer

Tatiana at AutoEurope was truly a life-saver when helping us plan our rental car for our trip abroad. She patiently explained the pros and cons of different car types and rental pick-up locations, and went out of her way to help us find the car that best fit our needs. Thank you so much for making this confusing process so smooth and easy. We will definitely be calling back and plan to use AutoEurope for our future car rental needs! Thank you so much for your help!! I highly recommend their services!

Jim Ward

I just booked a rental car for a trip to Canada. Elizabeth in Portland, Maine was excellent at getting me the vehicle I need and she helped me find the best drop-off location. Her information was presented clearly and her sense of humor made it fun to do business with you. The reservation process was excellent, thank you! Gold Star to Elizabeth

Oliver Banham

Needed some extra assistance with this booking, and Evelyn in Customer Service went SO above and beyond. I've rented from AutoEurope many times in the past (as an industry professional I recommend them to my clients all the time!) They're outstanding, especially Evelyn!

Diane Mintz

Elizabeth was clear, patient, and persistent in both explaining and helping us find the best car for our trip at the best price. She explained how the insurance works (credit card insurance not accepted) and why and how pricing and deductibles work. We are grateful for her help.

Amy Painter

I like to make my reservations over the phone and they are always so helpful in finding me the best rates with the lowest deductible and deposit/hold. Makes the whole process so easy!

Brian .

I called them to make a reservation for a large vehicle with a dropoff in another city. They were very helpful for verifying the information. They also made very good suggestions for insurance and international drivers license based on my route!

Tom Wrzos

We have been trying to find a rental car for our trip to Italy for a couple of months. We recently found out about deductible and insurance requirements unique to Italy. We finally found our way to Giovanni Auto Europe. Giovanni was incredibly helpful and knowledgeable about the insurance requirements and pitfalls in Italy. Plus we got the best rate we could find. Very helpful and knowledgeable.

robert dupras

Excellent service from Elizabeth. Hopefully, everything will be according to our reservation. Bob Dupras

Colette Odya Smith

Just sharing how helpful Elizabeth was in helping me make many decisions about booking a rental car. Her offer of additional info and details made it clearer for me to make informed choices. Thank you.

Erin Seitz

I called today a bit frantic regarding my arrival at a foreign - very large/busy airport while traveling internationally. Not knowing if I would have to make changes due to our itinerary. Leslie was absolutely amazing. She took the frenzy right out of everything and immediately helped me relax. She actually researched for me the international airport and helped me find where I needed to go. She even went further out of her way to give me multiple tips for traveling internationally in order to have the best experience possible. And if that wasn't enough, she also gave me her contact information and schedule, should I have any more issues - I would be able to immediately reach out. I am absolutely impressed with her level of service and am grateful that I booked through a company that obviously values customer service and understands international travel. Thank you Leslie! You rock!

Cydney Nestor

So glad I called Auto Europe today for assistance with my booking! Elizabeth was so helpful and put my mind at ease that I’m getting just the right car for our trip. Thank you for the assistance!

Nancy Walker

I just finished a phone call with the Call Center for Auto Europe and it was a really great experience. Elizabeth was so up beat and really helpful. She was very thorough in explaining everything and I can tell that this rental experience will be a great one from start to finish!

Deni Pulte

I called the toll free number because I was having trouble with reserving through the website. Elizabeth, the Reservation Sales Agent, that I talked to was fantastic. She explained to me why I was probably having a problem and then helped me make the reservation that I needed. Overall one of the best customer service experiences that I have ever had.

Arieh Bonder

Elizabeth, from Auto Europe, was extremely helpful in guiding me through the car rental process and in finding the best deal for us. We learned some useful tips and other information from her as well. Altogether it was a very positive experience with Auto Europe.

Gail Goldberg

Several weeks ago we first reserved a car for a. Upcoming trip to Croatia. Shortly afterwards, I received an email about special sale rates. My husband called Auto Europe and the rate was quickly adjusted to reflect that sale. Then, a few days ago, I realized when I was reviewing our itinerary that we’d arranged a return date that was one day later than necessary. My husband just called Tatiana quickly and graciously made the change. Each interaction was handled courteously and professionally, making it very likely that we’ll contact Auto Europe the next time we need to arrange for a car rental abroad.

Marty Braun

This was my second time renting from Auto Europe, I had a great experience last time. Truman was friendly and professional, answered all of my questions, and got the reservation set up quickly. The way life should be.

Cathy Patti

What a great experience. Tatiana was so helpful! She was extremely helpful and knew all the nuances of renting cars in Ireland! She worked with us and found the best rates for our trip to Ireland! I would absolutely recommend using Auto Europe. The rates we booked were even better than online!

Yolanda San

Great prices... BUT if you have a problem you are out of luck because Auto Europe wants nothing to do with you after they take your money. My husband and I have been booking with Auto Europe for over 15 years now but their service has gone down (I give two stars because one bonus star for what it used to be). It used to be when you called and had a problem they would work to get THEIR PAYING CUSTUMORS the service that they paid for up front. They used to guarantee the best service. But now if you call and there is a problem, the answers are one (or all) of these: "sorry we can not do anything" "you will have to talk to customer service after you get home" "you are lucky you even have a car" And if you ask to speak to a supervisor, they say there is no one available. Even though they just told me they asked their supervisor to get the above answers. I know that agent is just telling me what the supervisor told them to say. Next year I will just pay a little bit more and book with Avis directly.

bonnie m

It's all in the details when renting a car, particularly finding out what you did not know to ask. This is the specialty of Elizabeth at Auto Europe; she listens to what you want and then describes available options, with important details as well as valuable information about your chosen rental city. Highly recommend.

DAVID Downey

It was a wonderful experience. Not only did Leo save us money from our originally booked car he gave us valuable tips on driving in Ireland what to see and websites for what to do each day. Thank you Leo for wonderful customer service

Mick LaSalle

Elizabeth was great. She knew everything about rentals, credit cards, the requirements in the various countries, new trends, and what questions to be asking with regard to Liability coverage. And she found me an amazing rental -- a Mercedes, 11-days south of France, unlimited liability, no airport fees for $542. It was a great experience. She also told me what to do if one of the companies try to rip me off. Which has happened. I'd recommend Eizabeth and AE to anyone planning a European trip.

Andrea Kessler

Elizabeth did an excellent job helping us find the right car in Europe for our trip. She also helped us understand and rent Cellhire for better wifi connections.

Mindy Livingston

As a travel consultant I depend on great customer service from the companies I use. Auto Europe always meets or exceeds my expectations. For my most recent transaction Elizabeth went above and beyond in providing the information I needed to book on behalf of my clients. I always call Auto Europe first.

Susan F

Elizabeth was extremely helpful and got an amazing rate on my rental car.

Deborah Stern

Elizabeth was extremely helpful. She answered all my questions and made me feel comfortable renting this car for my trip in Italy. I hope it goes as smoothly when I arrive there!

Billy Dyer

Today Lindsay was so very helpful and professional. A breath of fresh air having this wonderful worker who enjoys providing all the information I requested. I do hope the picking up and returning the car is as informative and reassuring as my experience on the phone wish Lindsay today! Also I need an automatic transmission car. I do hope we get the size and type of car we require for the four of us and luggage. Congratulations for hiring Lindsay as She is a valuable employee and an asset to your company for sure! Best Regards William Dyer.

Cindy MacCormack

Auto Europe is the best. Once call gets you the best rates for rental cars without searching all over. Have never had a problem with any booking. Just booked with Ted. Good job!

Scott Schiff-Slater

We had unusually superb customer service from a Mr. Inman, the Reservations Manager. He truly went out of his way to help us, and was very professional. The cars themselves were perfect. Picking them up went great and we'd use this company again. The only reason I did not rate as a five is because we had a little confusion about the extra fees, and ended up paying for two drivers when we really didn't realize this would be happening, so just be careful about the extra fees and you'll do well with Auto Europe. We will use them again.

Bruce McCulloch

Great service as always. Elizabeth was a pleasure to deal with as have many others over the years. Always clear and concise information and a solid knowledge of Europe. Always useful when booking cars.

John Ecobar

It was a pleasure working with Elizabeth, she was very knowledgeable and courteous.

Tomasz Wojcikiewicz

After checking couple of different websites to book a rental car for my incoming trip I found the best deal on Auto Europe . Since I had some questions I called them and i had a pleasure talking to Elisabeth. She was able to answer all my questions and explain the details of the reservation. She even warned me that the International Driving licence is now required in Italy (never before). Perfect experience. Thank you.

Ronald Brooks

I called Auto Europe to arrange to rent a car for an upcoming vacation in the UK. I spoke with Elizabeth who was very friendly and extremely knowledgeable regarding my various car rental options. Elizabeth helped me find a car that met my needs at the best price possible. She went through all of my options and that made my decisions much easier. This is the fourth time that I have used Auto Europe and it definitely won’t be the last. The reason I keep coming back to Auto Europe is the wide variety of options that they offer and the exceptional personalized service that they offer. Thank you Elizabeth and Auto Europe for making renting a car, the easiest part of my vacation planning.

Hina Aly

Great service. I am a travel planner and have been booking with AutoEurope for over 25 years, confident knowing that they will get me the best price. I have not had a single problem in all these years.

Karen Apana

We recently had a very disappointing experience with Auto-Europe, Portland Maine. We have rented cars and driven all over Europe for many years and assumed it would be the same when we rented from Auto Europe for a spring trip to Greece. When we arrived in Greece in Orthodox Easter weekend, we were shocked to learn that we would not be allowed to rent the car we had reserved from Auto- Europe because we DID NOT HAVE AN INTERNATIONAL DRIVER'S LICENSE. We were not told that we needed the IDL to drive in Greece, it would have been easy to get in the states. When we called for help from Auto Europe in Maine from the Greek rental car office, we were told to look on page 3 in the fine print where that fact was listed. Then they hung up and left us on our own. Auto Europe should have had BOLD WARNINGS ABOUT the NEED for the international driver's license. This could have ruined the rest of our trip as our places of accommodations were far away. We were fortunate to find a car rental agency who would rent to us and our trip was saved. This was negligence and serious customer disregard on the part of Auto- Europe, Maine. I request they review this policy so others won't be effected in the future.

Torey Edgcomb

I've been using AutoEurope for myself and clients for many years, and thoroughly impressed with customer service- specific shout out to Kyle Inman Reservations Manager for helping with a very delicate situation for a France car rental issue. He went above and beyond to assist - thank you Kyle!

Lisa Rand

Elizabeth and her manager Stephanie were outstanding in helping us to make last minute modifications to our rental car set up. Elizabeth was exemplary in her understanding of what to do, her patience and willingness to go the extra mile to make sure we were taken care of. Stephanie, in her supervisory role, supported Elizabeth and the two of them worked wonders. To a large degree, they saved our trip. We will come back to Auto Europe and recommend them to our friends on the basis of the exceptional client service we received today.

Gary Howard

I dealt with Derek. He completely understood what I was looking for and helped me find three cars in Scotland and Ireland for this summer. Great prices too.

Hamza Ajmer

Called Auto Europe and got in Touch with Ms. Elizabeth. Amazing Sales Rep, not only did she managed to get a good deal but also made sure all queries were answered. Was on call for good 20+ mins and she made sure I hang up as a satisfied customer.

Christie Fisher

I have used this company a few times and they are just fantastic! With all the issues w/ holds on credit cards when going to UK- its crazy- even with insurance. I was covered for collision and theft thru a credit card so I only needed basic liability insurance to have full coverage which dropped the price down very well but the HOLD on the card was around $1300 US even while being covered fully. I just didn't want that much of a block on my card so I opted to purchase full insurance to avoid this. All good. Very happy.

wendy zucker

I just made my reservations last night. Elizabeth was amazing. Besides great pricing client service was great. Elizabeth was intelligent, proactive, helpful and provided me with great ideas to save money. And this was not an easy call since we had to work through three sets of rentals.

Michael Rossi

So far so good! Had a pleasant, informative experience with scheduling. I will adjust review after the trip is over!

John baystreetguy

Tatania was great help in booking my car for Italy. She was able to explain all the options and requirements. Her help was much appreciated. John

Pat McKinley

I worked with Elizabeth to book my car for an upcoming trip. She was extremely polite, insightful as well as informative! Because of our age and how we plan to travel, there were insights that she told us and paperwork we were able to avoid as a result of her diligence.

Courtney Taylor

Elizabeth was so helpful and kind when I called for assistance with a car rental for our upcoming trip to Italy. She made the process so easy, and was able to help us get a better deal than I would have if I had tried to do it myself online! Thanks, Elizabeth!

Thomas Beckett

Elizabeth assisted us with modifying our reservation in Italy and she was very helpful and explained everything to make it a pleasurable change and experience. I'm waiting for the first reservation payment to be cancelled and credited back on to my Amex credit card again. I hope this only takes a few business days. Once my funds are reimbursed Elizabeth will receive a 5 Star rating. Thank you. I hope the vehicle we requested is the actual style we receive when we pick up our car.

Mary Paquet

I decided to upgrade my rental car to an automatic before our trip. Truman was a wonderful help and found me just what I needed for very little more than the manual car I had arranged on the Website. Great job!

Thomas Kannenberg

I called Auto Europe today, 27 May, to ask for some assistance in renting a car for my upcoming trip to Germany, Austria, and the Czech Republic. Elizabeth was extremely friendly, knowledgeable, and professional. She answered all my questions and helped me secure a fantastic deal on a rental. I highly recommend giving Auto Europe a try before renting a vehicle directly from a rental agency. I compared prices and saved approximately $400 by going through Auto Europe. Thank you!!

Theadora Rockwood

We just booked our car for our trip to Europe this summer and Tatiana found us the best deal. Very friendly and knowledgeable and she found us the best rates. Tatiana and Auto Europe deserve more than 5 stars for their outstanding service. Thank you!

Marion McDonald

I have worked with Auto Europe for my entire career in travel and they are my go to provider for competitively priced vehicles around the world. I really appreciate that they are open 24/7 as I often work in the wee hours of the morning myself. Kudos to friendly and competent agents like Elizabeth, who just assisted me today!

Linda Chia

Excellent and Friendly service! I needed help booking a car rental for my upcoming trip to Italy and had many questions regarding the various fees. Tatiana in Reservations went above and beyond. She was able to answer all of my questions, make the reservation, and even calculate the distance to the rental office from my hotel! I wish all customer service calls were that helpful and friendly!

Kandi Bickett

Tatiana was simply amazing. She was so helpful and cheerful and patient!! She made this experience so easy. She listened to what i needed and offered many helpful options. THANK YOU TATIANA!!!

Sarah Phelps

Renting a car in Europe can be confusing! There are many, many details to consider. Auto Europe has been super helpful with this process. I especially love that it is easy to call and speak with a knowledgeable representative as often as I need to. Thank you.

Kathy Sinclair

I knew I had made a mistake when booking GPS for our rental, so I called AutoEurope and thank goodness, Lindsey answered the phone. She was incredibly reassuring, resolving the problem quickly, and then she double-checked to make sure the entire order was accurate. Thank you, Lindsey!

Dan Oran

Phoned in pessimistic & confused. Ended call with Elizabeth completely satisfied. Couldn't ask for more help!

maggie hooton

Derek was such a great help in all respects. I had complex requirements for three different rentals which he completed effortlessly and then did the same thing all over again, with patience and good humor, when my dates changed. He is charming, friendly and competent and a real asset to this company.

Georgia Sakkas

Booking a car with Auto Europe for our vacation this summer in Greece was so simple. The representative named Tatiana was very pleasant, informative and eager to help out with our requests. I would definitely use the company again & highly recommend Auto Europe for anyone looking to rent cars while in Europe.

Rony Tal

Made two reservation in one call. The agent was highly skilled and pleasant to work with.

Lee Adamson

Don’t use Auto Europe I had a terrible experience. Booked a car to pick up at airport, got there and connected to the internet, Auto Europe mailed me whilst I was in the air telling me they couldn’t get me a car so cancelled and then had the audacity to thank me for understanding. Auto Europe spoiled the start of my holiday, cost me money and time. They still haven’t replied to my mail.

Duncan Hollows

Lindsay was very efficient, knowledgeable & friendly. She made booking two car rentals easy.

Marion Posner

I have just had a VERY good session with Elizabeth. She was clear, well informed, courteous, problem-solving and helpful. Thank you Elizabeth! I have used Auto Europe for over twenty years, and will continue to do so.

Paul Nattis

Elizabeth was very knowledgeable and helpful. It's nice to see that people still take pride in their jobs and appreciate the customer. I highly recommend her and Auto Europe.

Jazzie Davis

Love this company. Been using them for years. Elizabeth is great to work with, fast, efficient, professional and oh so helpful!

Thomas Whalen

Great customer service, even when my flight was canceled and I had to reroute to another city. Elizabeth (based in Portland ME) was exceptionally helpful in rebooking a different pickup location.

Deana Miller

What a great service!!!! Derek was today sooo informative and helpful! Thanks Derek! Everyone else I have been talking to previously where also excellent!

Michael Grainger

Great customer service. Tatiana was really will informed and took time to answer all my questions and gave me a lot of good tips.

Lucy Pierson

Derek was very helpful in negotiating the most practical solution to our French itinerary .

Richard Pappalardo

Tatiana helped me make a reservation. She was helpful, patience and friendly. Great service!

Nicole Crosby

Chandler was knowledgeable, patient and a consummate professional. As a travel professional, I highly recommend Auto Europe to my clients and use their services, myself, as well. Chandler is the type of representative a company should make efforts to hold on to and promote, a true star in the increasingly frustrating world of "customer service" we live in.

Bruno Garibay

As a travel agent, I work with Auto Europe A LOT! When we need cars in Europe for our clients, we don't go to anybody else! Recently, I spoke to Teddy, and it was a genuine pleasure! I had only gotten four hours of the night before and speaking to Teddy WOKE ME UP in a good way! He made the call easy, enjoyable, fast and it was a good way to end my work day :)

A Google User

I dealt with Gary (no last name) in Reservation Sales and I cannot find words to describe his Professionalism; his Abilities and Pride in his daily efforts. I am so thankful that he helped me with a drop off issue, and he made my day. Thank you Gary

Howard McMaster

Elizabeth was cheerful, personable and extremely helpful. Thanks to her I couldn’t have had a better experience my first time with Auto Europe.

Judy Kupchin

Elizabeth explained options clearly and was patient with my questions. Better rate than booking with Hertz directly both on car and hot spot. Thanks.

Diana Hiatt

Had a great experience renting a car with Auto Europe- Tatiana was so friendly and informative as well as reassuring about renting in a foreign country. Hopefully I will be doing a follow up review about the ease of the rental process!

velma dunn

Derek was amazing to deal with:) He was very knowledgeable, kind and caring. I truly felt like he wanted to get me the best deal, just as if I was a member of his family or one of his best friends. I had several questions and at all times, he made me feel like they were worth asking and understood my concerns. He was patient and made me feel like there would be no reason for rushing at all.He wanted me to be comfortable with my decision and assured me of the company's support while on my trip-peace of mind. Very grateful that I had Derek looking after my car rental needs today. I feel confident that everything will be well-looked after upon my arrival. Thanks so much!

Donna Wolfe

As a travel agent, I sell dozens of clients every year travel to Europe. And, many car rentals. I only use Auto Europe. They find the best pricing with very flexible cancellation policy and excellent service representative who really know what they are doing. It is a pleasure to work with Auto Europe.

Chris Pinover

Had a great experience working with Auto Europe on my car rental on Sunday afternoon. I had been trying to book a one-way car rental that crossed country borders which often doesn't work through the automated online system. I called them directly after getting an e-mail and Elizabeth from Auto Europe was great in giving me the car options and support I needed to find the rental that would work for me in my budget. I have used Auto Europe a number of times over the years and its always been a good experience. I highly recommend.

Catharine Wright

Tatiana was so patient, clear and helpful, she really put my anxieties about all the nuances of international car rental to rest! I am also really glad to have the 24 hour hotline in case I need it. She even gave me advice about looking into phone coverage while abroad.

Daniel Jones

I had mistakenly booked for the day I left America rather than the day that I was to arrive in Europe. I called and Truman, the customer service agent, was exemplary. He made changing the date easy and hassle free. Excellent experience.

Kathleen Dunn

We just booked a rental car for our week in Sicily this June. We were ready to book online, but had a question so we phoned Auto Europe in Portland, Maine. Calling was a lucky decision! We spoke to Leo, who was professional, knowledgeable and friendly. He gave us great advice and the kind of personal service that you cannot get online. He advised us on everything from insurance to GPS to Italy's rules on pick up and drop times. Thank you, Leo!! We will surely be in touch again.

Brendan Garry

Tatiana, with whom I booked the car rental on the phone was the most efficient and pleasant rep I have ever had an encounter with while trying to accomplish anything on the phone

Sue Everest

Ted was very helpful and pleasant! He was eager to help and made sure the reservation was correct and what we wanted. I have enjoyed every contact I have had with Auto Europe. What a pleasure.

gio Fem

Exception service by they're representative Elizabeth. She had all the answers to my questions and her explanations were clear and thorough. Definitely would use Auto Europe again with this type of representation. Luciano

chris white

I am a long time client (over 30 yrs)…..because of service & value. I have been using Autoeurope strictly for Europe trave…..but, I'm now also calling for domestic. Elizabeth helped me this am......and, she was terrific. Not only getting the best deal but offering outstanding insurance advice. I love you guys-----Chris White

Carroll Michaels

Elizabeth could not have been more helpful. She went out of her way to find the best rates and locations for pick up and drop off available for us. AE has a wonderful representative in this Reservation Sales Agent. Thank you Elizabeth!!!

Susan Cambria

I had been checking and waiting for AutoEurope deals online and finally gave up and called. Ted gave me a great deal on the exact car that I wanted to rent. He was knowledgeable and very helpful. Glad I called!

Joseph Garvin

Auto Europehas always merited my trust. My last experience was no exception. Truman was extremely helpful. He cut right through and got me the best price for my rental. If you go somewhere else to rent a car in Europe, you probably will pay a higher price.

Scott Quigley

This is the sixth year we are using Auto Europe to rent a car. Their prices are as competitive as can be and the service is spectacular. I have had some minor issues in the past with picking up the car from the European agency desk (e.g., specific class of car was not available) and Auto Europe was able to help sort things out; nice to have a friendly American voice on the line to help when in a bind. Website is easy to use. Thanks to Truman for helping me today!

David Compton

Clark made helpful recommendations for our car rental in Italy relating to pick up and drop off locations in Rome as well as the GPS option where device is mailed to home location prior to trip. The price he quoted was slightly higher than what we had found on Auto Europe's website (something to do with the type of cancellation policy), but he honored the website price.

Margaret Fisher

Auto Europe is my go-to for Car Rentals in Ireland. I know I am assured the best prices and they will take care of you if there is a promotional price reduction. I also love the ability to rent my GPS from Auto Europe since it saves you so much money versus renting it at the car rental place in Ireland! I tell all my friends and family to go to Auto Europe first!

Richard Strong

Chandler is a rock star providing me excellent, respectful, comprehensive, and money-saving services in a friendly manner, helping me rent the right car and GPS for our upcoming trip to IRE. He is a most knowledgeable and helpful associate . AUTOEUROPE was recommended to me by a friend and l look forward to recommending, AUTOEUROPE and Chandler to my circle of friends.

Jan Sargent-Beach

After reading several glowing reviews I decided to rent with Auto Europe for our Ireland and UK trip through their online website. I needed to call today to add something to our upcoming trip. My call was answered quickly by Ted and he helped me in a very timely manner. After this experience I feel like if I do need to contact them during our rental that they will be there to help.

Clifton Colee

We are longtime Auto Europe customers. We keep coming back for the excellent customer service and lowest prices. Tatiana took the time to answer all our questions and find a rate that beat everyone else (with lots of room to spare). We will definitely continue the relationship. Thanks, Tatiana!

Jeremy Barcan

I needed to communicate with an Auto Europe several times this past Wednesday, May 29th 2019. All the agents who took my calls were polite, efficient, caring, knowledgeable and extremely helpful. I have been a travel agent for 34 years and am always amazed at how easy it is to deal with Auto Europe agents.

Jerry Brown

The customer representative, Ted, was outstanding. He was professional, personable and quite knowledgeable. He took the time to walk me through the rental process, explained the options available to me and was good enough to give me a detailed review of the automobile I was looking to rent. My experience with Ted was great! He didn't oversale but convinced me I was getting a good deal by going with AUTO EUROPE. People --good people --are an organization's best asset. Ted's good! I also had a very good experience working with another representative, Danijela. She was very knowledgeable on driving in France. She has a very pleasant personality and is extremely professional and, not to mention patient, because I had a thousand questions. It seems Auto Europe hires people with good people skills.

Teresa Herbert

I have never tried renting a car in Europe before. Lindsey at Auto Europe was AMAZING. She found the best deals, answered all my questions, discussed my options, and gave me the peace of mind that this was going to work. Thank you for your great service

KENNETH SAUSE

Auto Europe is a GREAT CAR RENTAL RESOURCE for rental agents. A-E has a great stable of helpful agents, but today I encountered a guy named TEDDY who really made the transaction a pleasure, thorough and worthy of recognition. Bravo to the management training team for a good training job. Keep TEDDY, but also make him a trainer.

Matt Peterson

Elizabeth walked me through the process, answered all of my questions and helped me obtain the best rate on the exact vehicle that I needed. Really appreciate the service I received from her.

Diane Cherry

On receipt of my booking confirmation I realized the pick-up and drop-off locations were unsuitable as I will be travelling with an elderly/disabled passenger. Evelyn (Reservation Support) not only provided a prompt response to my questions, she resolved the issue. Thank you Evelyn for your excellent customer service.

Cristina Ciocca

Tatiana was amazing! I have been talking to multiple companies and trying to rent a car on my own and it was not easy. I could not get the insurance coverage I was looking for, fees were excessive, and the car I wanted was not readily available. Suddenly I happened on Tatiana who came to the rescue. She got me everything I needed swiftly and at a better price than I could have done myself! I am so please that I cannot recommend her more highly. THANK YOU!!!!!

a.g. preis

Julian was a great help, called several times to get a better price- it worked out perfectly. We are using Auto Europe all summer long for a great trip- looking forward it.

Laura Toups

Great service and value. Elizabeth was so helpful, taking her time to explain everything to me. I have never rented a car in Europe before and feel like I really know what to expect now.

Annie Hopkins

I called Auto Europe to receive a car due to an upcoming trip as an au pair in London. I talked to Belle and she went above and beyond! Her customer service was fantastic, she talked me through everything and got me what I needed in a timely manner. I get very stressed when it comes to traveling and Belle made me feel so much better about my trip. I couldn’t be happier with the help I received!

Julius Zelmanowitz

Extremely helpful. Am a 25+ year customer of Auto Europe. Kept my business by offering a rate that matched a lower rate offered by Costco Travel.

Mary Jo Naberhaus

I was able to speak to a representative immediately. The gentleman seemed to be a bit smug, but once I got past that, I appreciated his thoroughness. He was very professional and provided good service.

Richard Meza

Ted easy to work with. He gave me the best overall deal on an Auto Europe rental care. I highly recommend Auto Europe

al catlett

On a scale from 1-10, 10 being the highest, I give Elizabeth a 10+. She provided us with outstanding customer service in helping us to obtain a rental car for our trip. Her patience dealing with senior citizens who clearly couldn't answer all of her questions as she was trying to make our trip easier is commendable. Through her dedication to her job she was able to help us. Elizabeth is truly an asset to your company and it was a pleasure dealing with her.

gary valentine

I have been using Auto Europe for over 30 years and, without a doubt, they are the best!!! Recently I was having some difficulty online, so I called and Eilizabeth was a GREAT help. She solved my problem, and EVEN found me a better deal. Thank you, Elizabeth...and thank you Auto Europe!!!

William Hendren

Finding a rental car in Europe is not always easy, and my experience to date with AutoEurope booking the right car at the right price with the right coverage has been exceptional. The agent Elizabeth was incredibly helpful, engaged, and knowledgeable. Because of her service I simply booked the car over the telephone on the spot. A lot of peace of mind.

Crystal Penrose

When I tried to book online and got an error message, I called in to the help line. Elizabeth in Portland, Maine was very helpful to explain that 9 passenger vans generally aren’t allowed to be picked up in the city center (the likely cause for the error message) and finding me a mini-van that will work for my family and luggage that could be picked up in the city center. She helped with arranging all of the details for my car rental and gave great advice for checking to make sure my credit card covers Eastern Europe and/or Greece and reminding me of all of the documents I will need when I arrive at the ticket counter. It was a great experience and I highly recommend their online and call service!

Dennis Takahashi-Kelso

Leo was exceptionally helpful. He not only made the modifications we needed for two car rental reservations, he offered clear information in response to my questions about other travel issues in the UK. He also found the best rates for my rentals and helped choose the correct insurance package. Thank you!

Fleur Parker

Tatiana was amazing to chat with and truly wonderful to help me book my rental! She answered all my questions, clarified any concerns and she even answered my questions about other places they rent cars vs Europe destinations! It was a pleasure and I look forward to my trip!

Eric Schnittger

I am renting a car in Sicily and had to change the size of the car. Julian solved our needs very professionally and quickly. I would highly recommend this company to anyone renting a car!

Rosalie Acinapura

From the moment I called, the agent Ted was extremely helpful & pleasant. It was very easy making the reservation & Ted was most helpful finding me the right car for my trip. I had found a car I wanted on the website & from speaking with Ted I wound up getting a better car at a cheaper price than the one I thought I wanted.

Krystyna B

I spoke with Elizabeth today and she was very helpful and she got me a great rate which included full insurance with 0 deductible. I appreciate her expertise and recommendations.

Richard Hohmann

I have rented cars through Auto Europe since April 2000, I have always had a great experience and do not hesitate to recommend them to my friends. The agents are friendly, professional, and knowledgeable.

Marlyn Llorca

Elizabeth was very professional and helpful. She provided me with useful information and also found me a better rate without me even asking. She made it very simple and I felt that she answered all of my questions. It was a pleasure to speak with her.

James Schmitt

Elizabeth at Auto Europe was amazing at helping me secure my car rental. She was thorough, gave lots of options (but not overwhelming!), and was very positive. I recommend her to anyone who needs to obtain a car rental in Europe!

Mary McMichael

Had a pleasant conversation with Tatiana, got a better rate with her over the phone and appreciated her willingness to answer all our questions. Overall nice experience, thank you!

Lori Falk

I just had the most excellent service from Elizabeth when booking a car in France. She was knowledgeable and friendly—a real person, not an automaton. She made sure everything was in order and went the extra mile to ask if I knew about bringing proof of insurance through my credit card company. She also told me that I may need an international driver’s license. Very helpful. I love Kemwell!

Andrea Matte

Fantastic service by Leo. Called two weeks ago to book a car in Dublin for touring. Very impressed with pricing and service, didn't feel pressured but couldn't book until I confirmed details with my son. Called back and asked for Leo (who answered the phone). He got us the best price, easiest pick up/drop off locations and provided some great sightseeing tips.

Mary Wojas

This is our 1st time arranging a car rental for Europe and we find the process much different than in North America. I had so many questions and Auto Europe has been 1st rate to deal with. I found Tatiana in reservations to be extremely helpful and patient while explaining options of renting in Portugal for our upcoming vacation. She explains and answers all questions, in a pleasant and easy to understand way. The professional and courteous customer service I have experienced thus far from Auto Europe and especially Tatiana has been a very positive experience. It is also very comforting to know that there is 24/7 customer support available.

Franklin De Groot

We were very happy with the service we received from Elizabeth. She clearly knows her business. She was patient with us as we worked through our itinerary to finalize our destinations. She gave us viable alternatives and remained friendly during the whole process. I believe she deserves recognition for her enthusiastic help. Thank you for hiring such a well qualified employee.

Robin Vierra

Tatiana was an excellent phone representative for Auto Europe - answered all my questions and provided additional valuable information to consider before booking my car. She made the whole process simple!

Cheryl Reme

Clark was exceptionally helpful in answering my many questions. He was patient and was knowledgeable in all my car rental questions. I would highly recommend Clark.

Janette Bertness

I just booked 3 car rentals with Quinn! She did an excellent job and was able to match a competitors price. I love knowing that I am dealing with a well respected and reliable company. Plus Quinn was able to answer all of my questions. She was extremely professional, courteous, and efficient! She made the booking process painless!

Alf Randall

I spoke recently with Elizabeth at Auto Europe to book a rental car in Australia. I was able to get in touch with here quickly without any wait or delays and once on the line she was extremely knowledgeable and efficient about procedures to book a rental and got us a very good deal on the rental car of our choice.

Johann

I have used AutoEurope for car rentals in the US, Africa and Europe for the past 20 years: Never a problem and excellent rates for reliable vehicles! Elizabeth assisted me today; She was professional, extremely knowledgable and friendly - with careful attention to details! What more can you ask for?

Lee Timreck

Elizabeth provided superb support to me today. I was trying to arrange a one way rental overseas, and she carefully explained all the associated fees so I understood the total cost, as well as the required paperwork. Now I’m all set - thanks Elizabeth!

Harry Briscoe

Great assistance by calling in directly. I had started to reserve a car on the AutoEurope website but had a specific question about something that was not clear. Not only did I get the question answered but my agent - Elizabeth, sales agent in Portland ME - navigated me through a couple of options I had not discovered and ended up getting me a better deal than I would have on my own. Very helpful, very professional and knowledgeable, and a nice conversation to boot!

Paul Pelletier

Representative Leo was an honest and sincere fellow to deal with. He took the time to try to understand my requirements, then after posing a few follow-up questions, he offered some excellent value-added advice on some items that I was not aware of regarding Italian car rentals. He was a pleasure to deal with and definitely made our reservation process go smoothly. Well Done!, Paul, Burlington, Can.

Hugh Weisman

We've been using such Auto Europe for (I'm guessing) at least 20 years, usually for European car rentals, but also once for Mexico and once for Martinique..By and large, their rates are the same and very often much better than going directly to car rental companies. But the best part is dealing with an easy to navigate web site, and if need be, with helpful US agents in Portland, Maine. Today, I had the pleasure of working with Elizabeth who helped straighten out a reservation tangle involving change of dates, drop off location, price matching, and type of vehicle. She listened to me, took things in hand, and worked things out.

Kathy H

I recently booked a rental for an upcoming trip to Italy and had the pleasure of speaking with Elizabeth. She is very knowledgeable and helpful. She eased my worries and answered all my questions. Elizabeth provided superior customer service and made the process easy and straightforward.

Ross ONeil

I had a positive experience working with Miller. Since this was my first time renting in a foreign country, I had many questions. Miller was a knowledgeable and professional representative with great patience! He answered every question in great detail as we searched for a rental car and booked one at an unbeatable price! I'm so glad I worked with Miller and booked with Auto Europe! Thank you!

Joann T. Crawford

I have been using Auto Europe for years to rent cars in Europe and Canada and have always been extremely satisfied with their reliable service and helpful, friendly agents. (I always call rather than book online.) My recent experience--with Elizabeth--to book a car in Iceland was extraordinary and even surpassed my expectations. She was so knowledgeable of the policies and details of renting in Iceland (eg--the pros and cons of a 4x4) and took the time to answer all my questions. She is a credit to a company that prides itself on customer service!

Joseph Minutillo

This was my first time making a car reservation with Auto Europe. The Young Lady who assisted me was Stella and like her name she is a star. Stella was excellent in every way. She was knowledgeable, courteous, patient and just incredibly helpful. Outstanding!

Dean Herbert

Chandler was very helpful and patient. I feel we got a really good deal through Auto Europe.

elise christensen

Wow I have been blow away with the incredible customer service from Auto Europe, including the very best prices. I will never rent with anyone else. When I went to make a complicated reservation in Europe, Quinn advised me how to do it and what would work best for my family. I had to make a second reservation so I called back and they helped me again, even speaking directly with the car rental group. My travel plans changed and I had to modify my reservations a third time and Elizabeth helped me again. Exceptional customer service and I would recommend Auto Europe to everyone!

David Fontaine

Ali was super helpful. Planning a big family trip to Italy. He listened to our needs (young children, etc) and found the best solution for us. The booking experience was quite good. Trip is 6 months from now. Can only hope the vehicle pick-up goes as smoothly.

Barry Cooper

I panicked because I attempted to do an online sign-in with a car rental agency and the automated response indicated that the booking had been cancelled. Scary news for someone heading to a distant country in two days. Truman calmly checked and advised me that the booking had been changed, that I had received an updated confirmation the day after receiving the initial one and that I merely had to click on the link in the second confirmation in order to access the system. So, although the Auto Europe voucher numbers and the rental agency reservation numbers were the same in each confirmation, the earlier e-mail link had been cancelled when the reservation was changed. I clicked on the link in the second e-mail and all was fine.

Steve Barker

The day before we were to pick up our rental, we needed to make some changes to our reservations. Elizabeth was great to work with, helped us make our changes, and helped us keep the great rates negotiated for us in the first place. I was thrilled with the service and will definitely be a repeat customer!

Matthew Ieraci

Auto Europe has made my trip effortless and stress free! I have never worked with a car rental company as smooth and helpful as them. Elizabeth, my contact at the company, has been extremely helpful and an absolute pleasure to work with. I can't wait to work with Auto Europe and Elizabeth again soon!!

Nancy Anderson

I called Auto Europe to confirm a few reservation details I made on line (for 3 European countries). Elizabeth at the Portland, Maine office answered my call. She patiently worked through the details of my trip, and with her wise counsel and knowledge of renting cars in Europe, changed my reservations for a better deal. She also let me know about a requirement for an international driver's license in Italy, a detail for which I was unaware. Thank you Elizabeth for your kindness!

James Benz

Agent Truman was very helpful and polite, answered all our questions. The call actually solved more problems than we originally called about, and at the end of the call we had a complete reservation, all instructions clearly communicated, and we're confident that when we arrive our needs will be met by the rental agency.

Angie Waite

Auto Europe is one of the best car rental companies I have worked with over the years and today I spoke with Truman who was very pleasant and helpful to work with to help finalize one of my files. Thanks again for great customer service Truman

Gordon Gavin

Excellent booking experience with Auto Europe's representative, Derek. He was most helpful and even secured a slightly better rate on my rental. I have used Auto Europe 5 times in the last two or three years and have always had great customer service so I will continue to use Auto Europe for visits 'home' to Scotland :-)

Alex Sinar

Easy to use, competitively priced very friendly service. I have been using them for more than 5 years - always fast and competent service, good coverage and great variety of cars. Phone service well supplements on-line access - always available to ask questions and get good recommendation or solution. Recommended!

Darlene Kutcy

Website is easy to use and provides clear descriptions. Truman in the call centre was polite, patient and helpful in answering all questions and ensuring that the information was correctly taken and booked as expected. Customer support was great, the only reason I noted 4 * instead of 5* was that the phone line was sometimes difficult to hear.

Chris B

We just had the pleasure of booking a rental car and GPS from Leo for our vacation in Italy. Working with him was a delight as he was very thorough in providing details and answering questions, and was pleasant and friendly to talk with. We'll be coming back to him for future rentals!

Max Burgdorf

Exceptional service from Elizabeth. She was my "advocate", found best price, explained details of coverage. She was pleasant and patient, in no rush to "make the sale". Will be calling Auto Europe for all future rentals.

c eggers

We've been renting from auto Europe for years now and it has always been a great experience. All the customer service folks are savvy and resourceful and always find a good deal or match price. This year, Auto Europe's Luna went the extra mile helping me secure a cheap car overseas, not an easy task in the summer. She followed up efficiently and ensured I had a good experience, even retaking the challenge after we encountered some fine print that limited my selections. She was polite and very knowlegeable. Such a pleasure to work with you! The companies that they work with are also reliable and professional.

Chris Mayne

Elizabeth was very informative and helpful, look forward to dealing with her again in the future.

Judy Therber

Leo was very helpful (and patient) when I called to book a car for a trip to France. The price he quoted was very reasonable for the number of days we wanted and he managed to find one with no drop fee which was a plus. All in all, a good experience.

Elaine Cafaro

I have had only good experiences with Auto Europe. Today, I spoke with Truman, and, as usual, he had the answers for all my questions. Thank you, Auto Europe. You make one part of trip planning easy.

Jo Simair

Auto-Europe was easy to navigate, and Ted offered exceptional customer service during our reservation over the phone. The rate we found on Auto-Europe was unparalleled by other rental sites. So far so good.

Business Hours of Auto Europe in Maine

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Auto Europe en Maine
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