Reviews of U-Save Car & Truck Rental (Rent Cars)

3431 5th Ave, Lake Charles, LA 70607, United States

Average Rating:


We've got all the reviews of people like you who consumed the services and products of U-Save Car & Truck Rental (Rent Cars) in Louisiana area.

At this moment the firm receives a rating of 4.1 stars out of 5 and that rating was based on 43 reviews.

As you can see it has an average rating is very good, and it's founded on a very high number of scores, so we can think that the assessment is quite credible. If people have bothered to give their score when they've done well, is that it works.

You know that we don't usually bother to place reviews when they are correct and we usually do it only if we've had a problem or issue...

This Rent Cars corresponds to the category of Car rental agency.

Where is U-Save Car & Truck Rental?

REVIEWS OF U-Save Car & Truck Rental IN Louisiana

Daniel Rodriguez

Leslie Dean

Mister611 Williams

Oscelia West-coleman

So glad I found this place. They take local bank debit cards for rentals I like the airport who now has to do a credit check. I really wish they would do unlimited mileage but, can't beat the price for last minute.


Great staff to get you on your way

Ms.Andria Davis

Michelle Forman

Blake Donahue

Friendly staff

Benjamin Magallon

Nice enough people, check your cars though before leaving

Chiquita Pruitt

Great customer service!!!! Would recommend anyone to come an rent a car from there... The 3 younger ladies there are very nice an generous....

Larry Latham

Good people great service and fair rates. No hidden fees just straight talk

Bob Migliori

It was truly a wonderful experience. The lady doing the transaction was very professional. The place to go for a rental in Jackson

Chris McCoy

Great staff and clean cars, very affordable.

Erica Burkes

Mary Belle Isle

Excellent customer service & pristine cars to rent. USave in Keene has been really nice to rent with! I'll definitely be recommending them to clients coming into town and rent from them again myself whenever I may need a rental ...Mary Belle Isle, nearby car renter & real estate agent

Julissa Crespo

Mareka Thierry

Sam Smith

Complete rip off to be honest

william manwaring

Great place!!! Ed Trombly is a great owner and the 2 Jennifer's are beautifull

Darius Patton

Michael Pousson

King David

Michael Warner

Dawn Spears

After failing at Enterprise Rent a car over and over I choose this place polite staff no problems was quickly in and out for initial rental and return.


Sandra Drake

The service here is impeccable.

sam s

good and new cars very nice people

Richella Sherman

cheddar sweater

David Lindberg

Karen Winders

Great and easy renting no wait time or credit check going back soon

Itsjust Lana

possess the cops Smoot

Brenda is disrespectful! She started arguing with a black customer when that customer was talking to her husband. She jumped into the conversation and when the customer did not like being interrupted, Brenda got upset and started yelling. The customer was trying to tell her she was talking to her husband but she wasnt trying to hear it and stated "Well, I'm talking to you! I will never ever recommend this place to anyone! PS watch your bank account and take pictures of everything because they will try to beat you out of money. Read the contract! They will not mention everything.

Marcuss Stewart

Georgette Waire

Awesome!!! They took care of us Thank You Jesus!!!

Megan Heard

Easy process, nice vehicles, friendly staff

Casey Beard

Management is terrible and the worst customer service. The manager is terribly unprofessional, not only myself but three friends as well have had terrible experiences with this one manager there. They also allow a cat to climb all over the counter and through the business, very unprofessional. Go to Auto Rental, best customer service and pricing.

Monshanda Garrick

Decent enough

Odean Johnson

It was truly a wonderful experience. The lady doing the transaction was very professional

Latisha Stratton

Mrs. Roberson

Mrs. Deanna is the best!!!

Lyssa Armelin

Left a negative balance on my bank card


Very helpful in a time of need. Ed and his staff went way above . Many thanks!

Barry Coleman

Fast and friendly


Trice Wenzy

Joseph Bushnell

Tiffany Robinson

The WORST experience ever!!!!!!! Very unprofessional And charging by the mileage is ridiculous! They charge your card without you knowing and says it's in your contract. The cars are raggedy and once I had a flat tire they didn't want to reimburse my money !! Will never rent from then again and they charge too high per day ! The manager is not knowledgeable of his position because each answer to each question is always corporate is over this n that and didn't want to give out the number to solve any of my problems on who I could talk to! NEVER AGAIN

Cherry Collins

Tay Washington

Jazmin Rodriguez

Michael Green

Samantha Jackson

Charles George

Worse place ever to rent a car

Stephanie Henry

Professional.staff , great car, great gas mileage . Car had an awful cigarette smell Be sure to request a vehicle that has not been smoked in otherwise great service.

Tezra Francis

Stephanie D

The ladies here are very nice and helpful. Some of the Google reviews said people would be stuck for 2 hours but I think that is only when they are having work done on their vehicles by the dealerships and these ladies have to wait on the paperwork from the dealership to pay for it. The guy at the dealership took 5 hours to get the paperwork over but I had called the ladies ahead to check on it and they explained the situation. I had a problem later on that came up with my car and again the ladies were very nice and helpful. I would definitely use them again.

Michael Poullard

Jessica Shepherd

L Nick


Donald Delasbour

Customers service was awesome I will tell everyone to go there

Frank Pearce

Kim Henry

Alyncia Arthur

Great experience they were fast and easy nice people. The only company in Lake Charles that accepted my Baton Rouge ID. They may be more expensive then enterprise but at least I drove out of the parking lot with a rental.

James Phipps

kenny aucoin

Sandra Stomper

I needed a car as my transmission went in my own car and a new one is being put in. Ed and Jen were so easy and pleasant to work with, I am so grateful they could understand more time needed for a rental and with no hesitation accommodated my needs even on a day before Christmas! The car I am renting, I feel safe and in any weather that may drop as we do live in New England! I have noticed (not mentioning name) a bigger chain here in Keene, have hidden fees, and push you to buy this, or that, have you look the car over, sign and drive off with something as big as rattling, play in the steering wheel, bumpy ride. I am not saying all the cars as I have not had them all. But enough. If you are looking for honest down to earth car rental owners, and a safe ride.. I say call U-Save! Thank you so much for your help when I needed it!

Michael Bubnis

I have rented cars and vans from Ed & Jen at U-Save for years. Rentals have been for both business and family trips. The staff is always friendly, the paperwork and the vehicle have been ready when I arrived. I appreciate the fact that one of the staff has always gone to the vehicle with me to discuss any existing scrapes or dings, and assisted with any questions I had about operating the vehicle. And equally important, the rates are great, I have never felt I paid too much for the vehicle I had and the miles driven. I wouldn't rent from anyone else, and would unconditionally recommend U-Save in Keene.

Sara L

Michelle Guidry

pete ciesla

Toney Hunglo

Great price, great vehicles, and great staff. Will be returning to rent again.

Michael Blackmoxvevo

Great sevice

Conswella Jack


Jared Bellow

Great place with great people.

Rene Mudd

They are the best to rent from they always give the best deals and they put the customer first...

William Guidroz

Worse place ever,,,they will rip you off,,they will charge things and make up as they go,,they messed up twice,,first they didn't ever take money out my account for car,so paid them,then second rented for week for a weekly rate and they said they never said it was that price,,and made up story bout someone smoked in it do they can charge 150,don't ever go to these people they will get you

Peggy Wilkerson

Clarlyn Williams

Tony Newhouse

Melody Blanchette

Great business

James Bennett

kim johnson

Drea J

Bethany McGarity

Carrie Green

They are the car and service was awesome

michael prather

Murl lolo

Jessica Johnson


Joe Bates

To say the least they wasted an entire days drive for me. I was denied because my insurance address did not match my driver lic I pay my bill online so an address change is a 5 minute change but USave still declined the rental. Keep in mind that we talked and emailed for about 3 weeks about me renting long term. So sweat the small stuff and lose business. I was very upfront that i just relocated to NH and needed a car for my job. Keep in mind i was asked the following Email your insurance policy ( done) Email your driver lic (done) The driver lic is personal info. Is it sitting on your desk? Trash can? For the amount of time you wasted you truly still had a i dont care attitude.

Sebastian Shaw Jenkins

Roger Parkes

I drive by this place every morning. It looks like they throw their garbage out on the front yard. There is garbage in front of this place that has been there for weeks. How can there be one person in there that cares about anything with the place looking like a garbage dump. I wouldn't rent a car here just from the way the place looks from the outside.

C. Bey

Well I don't think I'll be coming back and doing business with you and here's why. I called in on the way there to be assured that you had a vehicle for me and at a reasonable price the young lady that I spoke to assured me that they had a midsize vehicle for me. I let the agent know that I wanted it for a week she quoted me a price that I thought was reasonable and advised me that I need it to be there before the office closed I was 15 minutes away. I gave the agent my name and I asked if who would I be speaking to at the counter would it be she and what was her name, which she replied it doesn't matter all of us will take care of you when I got there there was a young lady standing at the counter working on another project, when she finished she began to take my information and on verification of quoted me a price that was twice as much that's what the young lady on the phone told me and when I acquired as to what kind of vehicle it was she replied it was for a small car and that the small car was there medium car I couldn't see paying 400 and $50 for a small car for a week. Disappointed I declined the contract and left your store and I doubt I will ever go back again.

Business Hours of U-Save Car & Truck Rental in Louisiana



U-Save Car & Truck Rental en Louisiana
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