Here you will see all the opinions of real people like you who consume the services and products of New Orleans Harley-Davidson (Rent Cars) around Louisiana area.
At the moment this firm gets a score of 4.5 over 5 and this rating is based on 384 reviews.
As you can see it has an average rating is nearly the best one, and it's founded on a very high number of scores, so we may conclude that the score is quite faithful. If people have bothered to give their opinion when they are pleased, is that it works.
As you know, we don't usually bother to place evaluations when these are positive and we usually do it only if we have had a problem or issue...
This Rent Cars belongs to the category of Harley-Davidson dealer.
Friendly staff. Decent selection of bikes. Could be in a better location though.
I dropped my bike off there over two weeks ago to get detailed, I was informed that this will be a 2 to 3 day process max .The first man that I dealt with was all for detailing my bike. Before I could leave store I’m being harassed by employees saying you can’t leave your Yamaha here this is Harley only. I called every three days and the most I could get was I would call you back. And I never received a phone call. At about two weeks or longer I have reached my limits and became upset and requested the store manager. He told me that they’re working on it and he doesn’t know why my Jap bike is in his shop. Very disappointing it’s not my fault that they wanted to work on my equipment, and Being treated like this feels racist, like I can’t sit in the front of the bus .
Love these guys! Super friendly, like hanging out at your buddy's house.
Very very friendly staff, good amount of apperal and parts on display; certainly not a small dealer. There is good amount of (car) parking on-site. This particular dealer has few community-serving attributes which I really appreciated - anything from free riders course to free water bottles for visitors.
Variety of styles of bikes for such limited space. Whatever your price tag!!!
Very slow been remodeled.the floors are so slick. Out of straws really? Loads of people working extremely slow.. Cashier was pleasant
Had a great time. People was very helpful and friendly.
They're all about the money. They don't even remember your name once they get your check. Only good thing is that they conduct events every weekend.
Another dealership that do not carry big men's (5XL) dealership shirts, what's wrong these place's down here. There loosing sale's. Would of loaded up in all 3 places. Just wasted my time. WE LIKE SHIRTS TOO.
Not wanting to help unless you have an HD you want to buy
Some of the staff is very helpful and give you attention. Sometime they don't pay you attention when they think they are not going to make a sale.
The absolute best place to work at and visit. We are all new with the best staff in the region. Come visit with us, party with us at our events, and let us show you what makes us better than the other guys!
Great place enjoyed our visit and the store.
Lenny in sevrice is the reason I always return, and service is why I'll buy from this location
Talked with Jeremy on the phone to schedule an appointment while traveling. He was able to get me in right away for an inspection. The technician, I apologize for forgetting his name, discovered some seals and gaskets needed to be replaced. Knowing that I was on a long trip, he checked out my bike and took care of a few other things. Great customer service. Thank you Jeremy and team.
Nice bikes and also a sale on boots and clothes.
Walked into showroom and a Fit Specialist greeted me right away, showed me a couple of bikes that, I inquired about, was not pressured into buying just casually talked about it.enjoyed my visit and a week later I purchased a bike from them.
Great time with your family
New Orleans Harley is a great place to look for a bike. The people and inventory are second to none. Eric Hebert made sure my experience to the store was nothing less than awesome. You will be more than satisfied with their inventory and customer service!!!!!!
Friendly Staff, very helpful. All after market work perform as requested.
Service dept was awesome ! They did what they said they would do and at the quoted price. Happy with service, will be back for my next scheduled service....
Very friendly staff...will definitely visit again!!
Set up like most all Harley Davidson stores. Their inventory was down and parking was a challenge but it was a pleasant experience.
Nice helpful employees but Harley Davidsons quality does not reflect the rediculous prices they charge for their bikes. I owned HD's entire life & own 2005 & after fighting with quality problems finally have a good mc. Will NEVER buy another new bike from them.
Professionalism is the only word to describe this dealership. Great people, great service, and a truly great experience. I can't ask for more. Thanks.
Great dealership. Top notch parts department, Laurie is VERY knowledgeable. Guys out in service are great, they get the work done on time, done right, and give you back a nice clean bike. Take your Harley here, if you are looking for a Harley go find one here.
I just rented a 2014 Street Glide from New Orleans HD and had a great experience. Convenient location, less than 5 miles from the airport. Not only were the prices low but the bike selection was large. Their staff was friendly and extremely helpful. Both Marshal and Peter went above and beyond in helping me from start to finish. I will definitely travel back there again.
Baught a 2005 heritage softail classic they advertised on line they really helped me through everything got a very low interest loan delivered to my driveway backed up everything promised it had a carb adjustment problem let me take it to Cajun Harley and payed for the labor no parts were required the bike is everything they promised and more price was awesome too I’m stoked just ask for willow he’s honost and ready to get you riding with the big boys ride on I’m in hog heaven!!!!! Also I’d like to thank jerry for stepping up after and taking care of my problem he’s the sales manager and I know why!!!!
Best place and people
Amazing customer service loved the welcoming ceremony and loved the dealers amazing exsperience
Just be careful when using their service center.
Was my first time coming here and I loved it very warm and welcoming. Missy and Megan were absolutely wonderful to me and my children gave us cold water and made us feel welcomed!
Small store, but nice stuff and good selection
Lost my business...I have purchased 3 bikes at NOHD, not including all the service and accessories. I went out for a little wind therapy yesterday and noticed a bolt came off my turn-signal mount and it was loose. I was close to NOHD so naturally I swung in purchased the bolt. when I asked for a socket to install...was told nope, we wont lend you the tool for the 20 seconds it takes to tighten the damn thing in place. I have crossed the lake to go to this establishment for many years but, no more...will go up the road to Hammond first or find a local bike shop before they get another penny of mine.
Very welcoming; great BBQ.
This is with out a doubt the best experience we have ever had at a Harley shop I can't thank them enough for helping me out
Great staff, Elmo was extremely helpful and very friendly.
I went in just to grab a giftcard and the lady at the desk helped me right away. Her name is Gabby and turns out it was her first day! She offered to put it in a card holder for me and she even offered to put it in a bag AND stuff it with Harley Davidson paper! I also bought a little keychain and she offered to take the price tag off and drop it in my nicely decorated gift bag. I didnt have to lift a finger! She did an EXCELLENT job! Best service I've had there yet!
I really hope you let Michael hall (stolen valor guy) go from your establishment as good of a mechanic could be... Harley Davidson is a military service supporter and for you guys to harbor a phony is down right ridiculous..
This store always has everything. Great for Gifts too. I bought my bike from Falcone and he always gives great friendly knowledge and advice without too much sales pressure.
Another pleasure to shop for suvener,s awsome staff. Felt welcome and relaxed
They want you to spend hd ($100.00)
Excellent staff and salespeople! I purchased a bike here and it was a good experience and I feel like they went above and beyond in all departments.
Very helpful, just very friendly and helpful service
Kelly was very friendly and helpful. I was able to get my husband the gifts he wanted!
Good collection....total Harley...friendly staff....
One of the best Harley shops around. The staff is friendly and helpful, even after the sale. The Service Department is great as well.
Excellent place to look at bikes and mingle with other riders. Most of the time during the weekend there isn't anywhere to park your car. If you're on a bike, no problem. Be careful when leaving since customer cars typically havev to park along Airline and can obstruct view of on-coming traffic. (Took 2 stars away from business because of the parking and traffic situation)
Great place! Loved meeting Willie Bush,Lisa, Cy, Josh, and Melissa. Great service from our friend Cliff. Ordered a head set ! God bless you guys!
They treet you like family
Falcone is the man to see!! Very knowledgeable & a great personality. He answers questions clearly & does not pressure you. He gets to know you enough to help guide you towards the bike that suits your personality. Most salesmen try to persuade you towards big sales for them, NOT Falcone... He really cares about YOUR needs....☺
The staff were all super personable and helpful, knowledgeable, patient, and awesome to talk with. From the second we walked in the door we felt welcomed and comfortable. The Dealer Tour process, walk through meeting the gang and hitting up the different sections of the Dealership really made us feel like we were being brought into not just the H-D family, but the DEALER'S family as well. Everyone there brought their A game, and you can tell that's how they do it every day. HUGE thanks and shout outs to Eric Hebert our sales MAN, who took care of us above and beyond, and turns it up to 11. Also to Taz, our Finance guru who had all the answers we needed, was also awesome to talk with, and treated us like Royalty. Thanks to Elmo, who can size someone up to a T in seconds and be dead right on, for walking me through all the riding gear, making sure to not miss anything I might need and had great recommendations. Jeremy in parts was super nice and helpful, and took the time to go over the available kit for my bike. Everyone was just the best. This has been the best vehicle purchasing experience we have ever had, two wheels or four, PERIOD. I can't say enough good about these folks. They are doing it right, and I hope the Motor Company knows what they have down there - a Top Notch crew that do things the way they should be. Give them a chance, and you will give them your business, trust me.
Great friendly service from knowledgeable staff. I will definitely be back.
Sales staff are great. Staff members and customers welcomed me to "the family".
Friendly, accommodating, pleasent.
Nice place - friendly people. Great prices on licenced T-shirts.
I love me a good Harley store but this one has the best presentation out of all so far! The inside is open and airy. The staff are friendly and so helpful. Not afraid to have a conversation and don't forget to grab a free bottle of water on your way out!
a great place to check out on the weekends, lots of beautiful bikes to look at. heads up though, if you are driving a vehicle that is not a motorcycle prepare to park on airline highway, which can be difficult when they get busy.
Want to thank everyone for there help the best bunch of people that work in one place thanks again.
Entire staff was very friendly & accommodating. Laurie & Josh were super helpful, and answered all my questions. They made me feel like family.
I've bought 3 bikes from New Orleans Harley Davidson and had a great experience buying them ...but when it comes to the service dept I would say I've NEVER had a positive experience with them I will NEVER bring my bike there to get serviced again . I'll ride the 60 miles to the next closest dealership .They lie to you and don't value your time . I work for a car dealership in the service dept. And if I treated a paying customer the way I have been treated at Harley I would be fired .So fair warning to anyone who brings their bike there to get serviced be prepared to be treated like a number and not a human
Horrible experience. High pressure sales tactics. Tried to get us to buy a bike before we could even test drive it. Signed up for riding classes, was not informed of any sales specials until AFTER we paid full price, and were not offered a refund of any kind. I unfortunately missed the class, husband was told we could be refunded for my spot before the class started, then after was told no we couldn't get anything back. Also if I want to reschedule for another class I'll still have to pay MORE. No one will answer or return my calls. This dealership will NEVER get another cent of my hard earned money.
We would like to thank David for all the help he gave us in buying our Harley. Everyone there is very nice and we would recommend anyone looking to buy a Harley go see these guys they really go above and beyond to get you in a Harley. They really make you feel like family. David was great in helping us with our purchase.
Great people good deals.
Got a great deal on some discounted clothes and Boots. The cashier had a smoking body!
Very good store. The best in New Orleans. They have a good parts department.
Nice place , good staff,
Stop calling me with your bot. Stop texting me. Stop emailing me all the time. Stop leaving me long voicemails. I regret buying a bike from you.
Good place and good people..... Both sales and service....
Watch out for these guys, much better deals at baton rouge and hammond Harley and no hidden fees!
Great place with great service!
Very friendly staff, don't know about service department!
Great place to shop for a bike. Friendly staff and lots of knowledge on HD bikes.
About a year ago, I was shopping around for a lightly used sportster. I actually prefer the sportster line for my daily commute downtown. I left after seeing their inflated prices, especially compared to other local stores, and a rude salesperson commenting how those bikes are meant for women. I instead purchased a great 2018 Fourty-Eight from HD Baton Rouge. Flash forward about 3 months and a plugged oil line leads to an emergency servicing. I was reluctant bringing it to NOLA HD, but they are my local shop and I decided to give them a shot. After a week, I hadn't heard a peep from NOLA HD and called their service department. They hadn't even looked at the bike, let alone diagnosed the issue (in their defense, they had an enormous collection of bikes awaiting service and the nature of my issue meant I never had an opportunity to make an appointment). It took nearly 6 weeks to get my bike serviced and returned. Picking up my bike, I took note on how disorganized the operation seemed, again compared to other local dealers. Delivery boxes and parts cluttered the floor and staff openly complained of the disorder in the parts room. They had to rebuild the motor to remedy the issue. After a quick 10 minute ride to work, I immediately knew the bike wasn't right (Don't techs do test rides?). Before I even had an opportunity to call them, their service department left a voicemail, saying they needed the bike back for 'warranty paperwork'. After calling back and speaking to a different service member, it was admitted that the technician made a critical mistake on the rebuild and the motor would once again need to be rebuilt. They did send a driver to trailer the bike back to the service department. I received it a week later and all was well.
Falcone is the man to see!! Very knowledgeable & a great personality. He answers questions clearly & does not pressure you. He gets to know you enough to help guide you towards the bike that suits your personality. Most salesmen try to persuade you towards big sales for them, NOT Falcone... He really cares about YOUR needs.
Friendly, knowledgeable, helpful with my favorite hobby.
Real Nice, nice selection of bike and accessories, and the staff was very knowledgeable and welcoming
Lots of drool-worthy bikes and great service.
Sales dept great staff ...service on the bikes not so good.
Awesome crew and great service dept
Very friendly girls and very helpful...
The sales staff are very professional and helpful. Mr. Falcone was very professional and polite. Head on down to New Orleans Harley Davidson, speak with Mr. Falcone and get your personal therapist ( Harley Davidson ) today, you WON'T regret it !
Very happy with my visit to the store . The works are the best.
Excellent rental experience with a large (9) riders. That Marshal is one mellow dude. Couldn't have been easier to work with.
Top notch crew. They are there for the customer and go out of their way to make the experience great. They also pay a lot of attention to your concerns and work to make sure you are satisfied with your purchase. If I'm not mistaken all bikes they have in there showroom is online and listed with a price also.
Perfect for party
Knowledgeable sales personnel but the real stars are in the service department. Deals are hard to come by but the mechanics really know their trade.
Rode to New Orleans from Ohio and had a slight problem with my street glide. Called NOHD, they got me in that day, looked at my bike and took care of the problem and said there was no bill. These guys are awsome. And Shawnda at the clothing counter is a sweetheart!!!
Great store. Friendly and helpful. Just swung in for gloves and glass. Right on.
I just want to thank the great folks at the parts counter and Phil in Service for helping me locate some hard to find stock older Sportster carburetor parts. With out your help on my rebuild/restore project our little Sporty would still be sitting in the driveway.
Most affordable Harley store I have been too. There were a ton of sale/clearance merchandise. The store was very well organized and staff was very helpful and polite.
The crawfish was HOT & the beer was COLD! these guys know how to throw a party! Get ur bike serviced while listening to shimme good music! There's almost always something going on here on summer Saturdays! Oh-- & u should see the bikes! Works of art!
The staff was very friendly. The facilities were very nice. Would recommend it to anyone.
Great place to buy a Harley! Falcone and the whole team there were awesome. I got the bike exactly how I wanted it at a great price, everyone was super cool and very helpful. If your in the market for a harley I recommend checking this place out.
I like the place lots of nice Harley stuff. Nice motorcycle nice cloths etc.
It was a great place to stop and shop for Harley Davidson gear.
People were very helpful an polite.
Thank you for your servicing my wife’s Tri-Glide on the 23 rd of May. Thank you Web Master Mike for conversing with us while we waited. Brandon in service, I Salute you and the Service Department for getting us back on the road.
TO MARSHALL, IT HAD BEEN A LONG TIME SINCE I HAD LOOKED AT THE USED INVENTORY DOWN THERE BUT I SEEN A KAWASAKI FOR I THINK 16 DOLLARS A MONTH AND COULD NOT BELIEVE IT. BUT ANYWAY, HOPE EVERYONE DOWN THERE HAS SAFE,AND HAPPY NEW YEAR AND A BLESSED ONE ALSO
The motorcycles. They have a lot of good charity events.
What can I say it Harley
Sales girl completely ignored me . Was going to purchase a shirt but left instead. Horrible customer service
The bikes are awesome
First timers....coming in from ND, Marshal made the rental experience smooth and painless! First time to NO we asked for a tour guide, Peter B. stepped up to the task, leading six of us around to some of the main attractions in the area. 350 mile day ride with no wrong turns and tons of sun, topping the trip off by rolling into "Bike Night" at the store when we got back. Thanks for an awesome experience!!
Very Friendly staff thanks Kelly Sheppard
Kelley was super friendly during our visit at the dealership! Yes, the Kelley with the "e". We bought several items and got directions to a favorite local restaurant. Will visit again when in area.
*us a dam good place and check out girls are always sweet.
Staff is amazing. Great selection of clothing every size.
Good pr. Very helpful answered questions with knowledgeable answers
Very friendly and helpful
Great bike selection. Too of the line sales and service.
Best HD clothing I've seen in a dealership . Lots of unusual collared new Harley's in their inventory . Friendly staff also , very helpful and knowledgeable .
Friendly staff. Cool place to check out. Tony Battaglia was a big help and made it a fun experience. Thanks!
Really helpful service department. Justin and Steve were great. Got me back rolling, stayed late to do so.
Nice place, Kelly is the best salesperson very helpful!!
Employees are very nice and friendly. I visited this dealership because their website said they help people with bad credit get financing. My salesman was very nice and knowledgeable of the bikes. When it came time to run my credit there was no negotiation it was simply a no. If your helping people with bad credit there has to be more options than just a quick no answer an try again some other time
Just wanted to say thanks for helping me along my travels, the homie Garret and Wade went above and beyond to show me love and make sure I got back on the road roosting as soon as possible. You all are some good people. Much love from Cali. Hope to see those chachos from Santoro Fab Works flossing in the south soon. Made it home safe thanks to your love and hospitality. Harley rider for life.
Should be getting what I need from Harley Davidson N.O.but visits have been GREAT and I believe it's will always be that way because the works have treated me like FAMILY so far it's been as I said so I'm trying to tell y'all for even asserories,boots, Helmets,Gloves.....
Bought a 16 CVO Breakout there and everyone was absolutely great. I got the deal I wanted, the price I asked for on my trade and the finance rate I was hoping for. These people run a great Harley dealership. I’ll be back.
Cool good people
Good band and the staff was great!
Great and helpful staff, would buy another bike there next time
Clean and friendly place. Almost got a new bike but still love my BMW too much.
Nice, tight parking if not on bike. No RV parking that I saw
Nice store easy to find
Awesome people, had a great time, on my travel.
Inquired about a new 2018 bike, on Friday Cliff called around 10am we talked he asked few questions after not hearing back from him around 5pm I text him and he replied he’s been swamped that was last I ever heard from him. So I called Killer Creek Harley Davidson in Roswell GA Talked to a very sweet sales lady by the name of Tammie By Sunday evening we had an approval for new 2018 fat boy at an incredible deal and even more amazing finance rates. Don’t waste your time here where the salesman won’t even call you back
Very informative and helpful staff. The sales people are not pushy like some dealers.when I'm ready to trade my bike thats where I'm going.
Daughter works there!
Super helpful Grace has a heart of gold
Myself and three friends arranged to pick up rental Harleys for an 8 day trip. When we arrived Marshal sorted out the paperwork in a very laid back and friendly style and then gave us the once over on the bikes. We had 8 days brilliant riding and then got a bit lost coming back into New Orleans. We thought that Marshal might charge for an extra half day but he was as laid back about it as he was in the beginning. He was more concerned about us having enjoyed the bikes and the ride than being a bit late. He then invited us to join them that evening for a BBQ and beers! Brilliant bikes, great customer service and very helpful friendly staff. I shall definitely use them when I return in 2016!
Friendly staff,good selection of motorcycles,and good parts department
Great Harley dealership! They had a multitude of clearance items, lots of souvenir shirts, which is what we were after, and the staff was very friendly and helpful!
Competent friendly staff. Good selection of all harley-davidson merchandise.
I bought my soft tail from here 2 years ago, I love this place! Great experience and my motorcycle is awesome
Outstanding customer service. And Mr. McCool (his real name) in parts was so helpful.
Ride from BR to do business here. Best service dept. & staff ever.
Willow was great
Really enjoyed my visit!!!
My wife and I we are on a day trip from Southaven, Mississippi , yesterday and stopped in for a couple t-shirts (when in Rome) and your dealership is top notch. I work in sales at the largest Rv and Marine dealership in North Mississippi, and being in the business, I critique everywhere I go. Charlie B. knew his product and was very friendly and I apologize, but I forgot the lady's name that helped us with our shirts, but she was very friendly,too . We were greeted with a smile as soon as we walked in the door, and Charlie even offered us a water. Yall ROCK, and when I get ready to trade up, you have earned my business. Thank yall for the true southern hospitality, and we will be back soon.
Friendly and helpful staff. Been there a few times.
The best experience I have ever encountered. Outstanding staff in all departments. If you buying a motorcycle see Mike. If you buying parts see Laura. If you buying motorclothes see Elmo. If you need a rental see Pete. And if you need service see Lenny! I've been to a lot of Harley-Davidson dealerships across the country and New Orleans Harley-Davidson is the most friendliest and knowledgeable staff.......hands down! tell them I sent you!
Great store , staff, the riding Academy teacher's are great. Highly recommend this place for anyone looking to learn how to ride a bike, looking to buy a bike or any Harley merchandise.
I can't thank Josh and the staff at H.D. of Metarie enough for helpimg me load. my. roadking. for my trip back to N.Y..I am a 64 year old biker and I was down on my luck and they came to my rescue.They deserve a million star rating to say the least.Thanks so much y'all are in my prayers .Yours trully Darrol Jomes.
Awesome...love coming here all the time
Got my first real bike here
Very helpful. Great selection.would recommend to anyone.
I went in the pay on my bill and they handled me very quickly very efficiently
Great place to buy a Harley! They will go out of the way to make sure you get what you are looking for. Ask for Falcone when you go there, he will take care of you!!!!
Bought a bike from Falcone at another dealership when he was there, Very knowledgeable of the Harley product line and very helpful in my securing my new to me motorcycle. You folks looking to buy a new or used Harley go see Falcone. He is still the same good guy.
Terry and Falconè hooked it up. rather then pressuring me into a buy like most salesmen do, they guided me along and made me feel comfortable. Chad Raymond is a very awesome GM he makes it a great family environment to be around I always enjoy my time spent in this dealership
New Orleans Harley Davidson's sales team was very professional, easy to work with, and helped me make my dreams come true. They were able to get make me a great deal on my new Harley and now I am just living the dream! Thanks, Tony Battaglia
A great destination along your path of travel. One of the only dealerships that we've seen to supports "Wounded Warriors" Program! Friendly, happy people. Expect nothing less from The Big Easy. Worth the trip from anywhere. ~V.
My wife and I were down from Arkansas for a vacation. Let me tell you this place and the people who work there are top notch in every way. They had my bike fixed up and had us back on our way in just a few hours. They were able to diagnose and fix the same problem my local dealership worked on for days and couldn’t fix. They kept me up to date through out the entire process and had they washed the bike up for me when they were done. Just an awesome experience and I cannot recommend them highly enough.