Reviews of Lexus of New Orleans (Rent Cars)

8811 Veterans Memorial Blvd, Metairie, LA 70003, United States

Average Rating:

DESCRIPTION

Here you will see the information of people like you who are buying the services and products of Lexus of New Orleans (Rent Cars) in Louisiana area.

At present this business has a rating of 4.6 over 5 and that rating was based on 459 reviews.

You must have seen that its rating is virtually the best one, and it is founded on a high number of reviews, so we can conclude that the evaluation is very faithful. If people have bothered to give their review when they are satisfied, is that it works.

You know that we do not usually stop to give evaluations when they are good and we usually do it only if we've had a problem or issue...

This Rent Cars corresponds to the category of Lexus dealer.

Where is Lexus of New Orleans?

REVIEWS OF Lexus of New Orleans IN Louisiana

Matthew Brown

Great service department. Easy to make an appointment. Very pleasant waiting area. Mark and all the other service reps are very polite and professional, and even smile at my dumb jokes. Best service department I have ever dealt with.

Melanie Martin

We had the enjoyment of working with Beyla to purchase a car from Lexus of New Orleans. She was amazing at answering any of our questions and finding us the perfect car. One of the best car buying experiences!!!

Janet Torres

Shelley our salesperson was a pleasure to work with. She was knowledgeable and made us feel very comfortable going over the details. Although the building is being renovated, many of the areas were elegantly designed. You could feel the quality of the space. It equaled the quality of the car we purchased. I would recommend the total experience to others. We love our car! Best ride ever.

Jodie LeBoutillier

Bo Williams and his manager Chad Kent made my transaction seamless and easy! They worked around my schedule to help get the deal done! Go see them and ask for Bo!

Lillian Robinson

My mother and I both purchased Lexus Rx 350s from Dominique Duplessis! He's really the best!! He's so helpful and honest! We'll be back!!

Delmis Alvarez

Lexus of New Orleans has been the best dealership ive ever been to. Adam Qureshi was very polite and patient with me with picking out my new rx350. I will be back everytime i need a car.

Danna Schwab

Horrible customer service. I just traded in my 3rd Lexus for a Lincoln. I had a 2 year old LX 570 and the door handle on the driver’s door broke. I called to get an appointment on a Friday. (I live an hour away so this was rather inconvenient). I was told they couldn’t take it until Monday. I asked to speak with a supervisor. They were supposed to call me back. Hours later I called back and was told the supervisor was not there. I drove straight to Barker Lincoln and traded it in. I would never buy a Lexus again.

Lovenia Glaude

They took very good care of me and my Lexus.

Easten Roth

I was genuinely pleased with both the service and the professionalism of your personnel. I would definitely consider buying a new Lexus from this dealership in the future.

Tnc Management

RE: Sales person (Beyla Alvarado) Job well done, professional and understanding!

Bassil Ally

Eddie “Bo” Williams was the consummate professional. He made our car buying experience a very positive and memorable one. He was honest, polite, and very informative. He is second to none and I would highly recommend him to others. I typically do not write reviews, but it was the least I could do to show my great appreciation for Mr. Williams efforts during this process.

andy lee

I wanted to buy a RX350 and my friend introduced Mr Stephen Ng to me. He is very knowledgeable and courteous. The whole experience was great and I drove home a RX350 Fsport at a great price. I would highly recommend Mr Stephen Ng to all my friends and family members.

Douglas Adams

Just finished purchasing my first Lexus. I highly recommend asking for Beyla Alvarado as your sales and leasing consultant. She was so pleasant to work with and knowledgeable of the vehicles and process. I’m looking forward to saying hello during my maintenance visits!

Kathie Clinton

Both my sales person, Shelli and the finance manager was very knowledgeable and went out of there way to make sure I was completely satisfied. I love my new NX300.

Karyee Chan

Best car buying experience with Stephen Ng. He is amazing! The entire process is so smooth and enjoyable. When my family need another car we will definitely come back to him.

Danielle Faherty

We just had a great experience with Beyla Alvarado. While buying a new car can sometimes be stressful, she was so patient and really listened to what we needed for our family. I feel very happy with our decision and so happy that she walked up to us when we walked in.

Lowen Lowenstein

I recently purchased a Lexus GS 350 at the Lexus dealership in New Orleans. Beyla Alvarado was my sales person. Beyla is professional, prepared and very nice to work with.

J Cole

Ralph is an exceptional human being as is Brandon the salesperson but I decided against buying a car due too Bryan whom I perceive as the worst part of Lexus. HE'S the reason I shall not buy a car Bryan was tne WORST part of my experience tnere. But im sorry for the MISSED opportunity for Brandon hes so humbled.

John Perez

I don't know what I can say about my experience at Lexus it's one that resonates in my head but in a bad way. I don't know how you can hold a customer for almost 3 hours. And be very very pushy. . If you're going to be nice salesman work with me instead of trying to just get a sale. Extremely unhappy. If I'm going to spend money on a SUV. At least I don't want to be pushed into making a second choice.

Lesha Misita

Awesome! Our sales person Dawn Faucheaux was great. Knowledgeable, friendly and very helpful. Made the process so easy. Originally went to test drive a GX 460 Dawn had all the information ready and waiting. While waiting for a trade in value I drove the 2019 Lexus ES and completely fell in love. Dawn had all the information she knows her cars. I appreciate your hard work gettyus the best deal. Thank you Dawn Faucheaux

James Baehr

Thank you Dominique and Brian for my Jeep! I love it so much!! Lexus of New Orleans has a first class organization. Everyone was so helpful and they have fast service!

Heather Nguyen

I have been dealing with Stephen Ng at Lexus for many years and he has recently helped my sister to purchase her first new Lexus. The transaction was easy and smooth. My sister drove home happily with her new car and we like to thank you Stephen for his kindness and professionalism to my family.

Xiomara Cartagena

The sales staff was amazing . I want to thank Adam Qureshi for an amazing car buying experience.

justlooking124 .

It was nice, lots of cool Vehicles

Doug Zagami

If you like being look down someone's nose at you it's a great place

Nina Nguyen

This is our 5th Lexus purchased from Stephen Ng. He is always wonderful to us and a joy to work with. Highly recommend him to anyone who wants to buy a Lexus. Thank you Stephen!

Rey Andrade

I found the car I was looking for on this dealer, I called and the experience was really Good, Shelli was my sales person she is really caring, she and the staff are there to help you on whatever you need, I drove 6 hours from Alabama to New Orleans, I highly recommend this dealer to anyone looking for nice cars and good prices even if you’re in a budget like me, plus they’re really honest, you don’t have nothing to fear, if is any problem they’ll be there to help you.

Catherine Forbes

I was looking for my second car after I graduated high school and I was really looking for something that matched my style along with matching my needs as far as driving back and forth to school and driving around in general. This was actually the first dealership I visited with my father and our goal was simply just to browse. I never thought I would leave Lexus with the car I did that day. My sales associate Bo Williams really did take the time to search for the perfect car that matched pretty much everything I was looking for from style to mechanics. I really did appreciate the diligence and the explanations he did for my father and I. Even after our purchase I’m still greeted with the same hospitality as the day I first came in and I’m ensured everything will be handled with the best of care. I highly recommend this dealership and the sales associate Bo Williams to anyone purchasing or simply looking for a car.

Uyen Le

Dominique was fantastic, he was very patient and truly helped me out with my 2016 RX 350. The entire process was fast and smooth. I will definitely be referring family and friends to him!

Stephanie Morris

We live out of town and called the dealership before we visited. We are so grateful that Beyla Alvarado answered the phone. Beyla was thoughtful and attentive and beyond helpful from our first conversation until she was waving goodbye to us as we drove off the lot in our new Lexus. The most enjoyable experience I've ever had buying a vehicle and that was all because of Beyla!

Dwight Duplessis

Thank you to Lexus of New Orleans for the great service but especially Dominique Duplessis!! I love my RX 350!!

Danny Borne

This is probably my fifth Lexus and I wouldn't have any other car. The dealership is first class and always puts the customer first and I can't say enough about the care given by Mark McCoy and Juliet Ali. Danny Borne

Martha G

About two weeks ago we stopped at Lexus of New Orleans dealership to see certified cars. We were interested on the NX 200t. As soon as we got there we ask to speak with a sales representative. The lady that helped us was Bayla Alvarado. Mrs. Alvarado was so helpful, nice, comprehensive, and went beyond to help us make our decision go smooth. I highly recommend her if you are in the look for a new vehicle. She is bilingual as well. The following week we went back to her to purchase our NX 200t sport car. We are in love with it and don't regret the purchase. The team at Lexus of New Orleans really take care of you!

David Cancienne

I had a pleasant experience buying my certified pre-owned LS460. My sales person Juliet Shelli Ali was far and away the most highly qualified and most educated car sales individual I have ever worked with. Kudos for a job well done!

Global Business Solutions

Bad everyway you look at it. Dealership not clean and very uncomfortable. More disturbing is their shady practices and charging for things they shouldn't charge for. We adore Lexus, but will not return to this dealership.

A Google User

Lexus of New Orleans has the best service. Thank you again Dominique for helping my family find a vehicle. We love our Nissan Maximum.

Dawn Yero

Brandon was a dream to work with. No hassles or delays. Pretty much write the check, sign some documents, get your keys. I love Lexus of New Orleans!

S williams

Davin chambers was my consultant and man was he a breath of fresh air. I was so worried with this being my first experience with buying a luxury vehicle but he was very knowledgeable and pleasant. He delivered my car to me personally!!!!! highly recommend ;-)

Wasif Ashraf

I was never a fan of lexus until I went Lexus of New Orleans and met with Adam Qureshi. Not only did he help with decision making I also was provided with so much knowledge about the car that I had no buyer's remorse at the end of it. Thanks for GS350 Adam Qureshi thanks for the great service and answering all the questions I had thanks for in depth details and analysis and thanks for your great professionalism.

Rose Bell

We had a great car buying experience with Stephen Ng at Lexus of New Orleans. Thank you for making this process so smooth and quick. We will definitely come back to him if we need another vehicle.

Mary Cooper

Great experience with Mr Stephen! He helped my grandmother buying her car in New Orleans and made it so enjoyable. Absolutely could not have done it without him!

Nhi Hoang

Will never purchase another vehicle from Lexus of New Orleans ever again. New or used, I do not recommend. Recently bought a “used 2009 RX 350” about a month ago. I took my car to the nearest autozone since my battery light came on and they said my alternator is about to go out and my battery is not charging like it should and I had 30 mins left on my car before it goes completely dead. Called Lexus right away, spoke with the sales person whom sold me the car, stated that the alternator goes can go out anytime, and what did I want them to do about it? Terrible customer service I would say. Spoke with her boss, HE wasn’t any help! He stated for me to take my car to Lexus of New Orleans so they could see what was going on and if it was the battery, they could replace it since it’s under warranty. Then again, my car is dead so how am I able to drive it to New Orleans? Again, I’m going in circles with the boss on the phone telling him I’m unable to take it there since I was in Mobile, Al. And that my car has shut down! I was back and forth with the boss on the phone all day, and nothing was done! I get it, I didn’t get a warranty, then why waste my time all day acting like you were going to help! He is a joke, customer service is a joke, all in all, he told me he was sorry they couldn’t do anything about it because I bought the car “AS IS”! My response was, I don’t remember getting offer a warranty on this used vehicle. So before leaving the dealership, please make sure you’re offer a warranty or ask about it. Customer service is suppose be their top priority, here goes to bad a review and a livid customer. Have a wonderful day.

Sylvia Henderson

The best car buying experiences Ever!! Juliet Sheill Ali was awesome, honest, kind, etc! Teamwork at this dealership help us quickly get in and out. I would always recommend this dealership to anyone looking to buy or lease! Thanks to her we got the suv of our dreams!

Ned Jackson

My salesperson Stephen Ng is very professional and nice to work with. That is the reason why I always go back to him when I need a new vehicle. I would not hesitate to recommend Stephen to anyone I know.

Ashley Nelson

Johnathan is so professional and pays attention to details. He makes you feel like you are very important to him and wants you to leave happy. Customer for life.

O P

Adam Qureshi was very professional and courteous during the whole car buying experience. He never put any pressure on us to purchase a vehicle. I would highly recommend him to friends and family.

Rebecca Hart

Thank you Lexus of New Orleans! You are truly a Family Business and we will forever remain loyal! Today we take home our 3rd Lexus vehicle and our experience has exceeded our expectations. With each purchase Beyla Alvarado assisted us through the whole process, was extremely informative and just overall cares about the customer. She went above and beyond to ensure we found the perfect car we were looking for. Beyla presented all the information about vehicles we were interested in and truly knows her product. Plus she has a kind and genuine personality. I highly recommend Lexus of New Orleans and be sure to ask for Beyla Alvarado!

Nguyen John

Always a great experience here with Stephen Ng. I own three Lexus in the past nine years which I bought from Stephen. My entire family drive Lexus too and they are also his customers. Stephen has been really nice to us and we enjoy each time we come to buy car from him. We will continue to do business and refer all my friends to Stephen.

Dominique Rochon

They were able to fix our car and it runs great again. But I feel the newer models look like war chariots and look angry too. Perhaps a smoother style like the past models may help in future models? Up to the designers I know, but not sure where else to post this concern.

No name

Chad and Bo were amazing! Purchased my first Lexus and could not be more pleased! The service is impeccable. I felt like family. Thank you guys! #

Duy Tran

My family and I have bought many vehicles from Mr Stephen Ng. He is always a pleasure to work with and keeps us coming back in all these years.

Celeste Talbot

We recently leased a 2019 Lexus GX 460 from Lexus of New Orleans. Shelli Ali was an excellent salesperson. She made our sale so easy. She was very helpful and knowledgeable. Once the lease is up, we will be back to see her for my next vehicle. I will definitely recommend her to friends and family.

Debbie CC

I have leased all my vehicles from Stephen Ng. It's always a pleasure to work with Stephen and I would recommend him to anyone I know.

Valerie Garcia

Thank you "Bo" Williams and the rest of the staff of Lexus of New Orleans for the amazing customer service! Bo Williams made my buying experience easy and enjoyable from beginning to end. He was extremely courteous to my 5 yr old and 3 yr old boys. I couldn't be any happier with my brand new RX350 FSport, it was exactly what I was looking for. Thank you "Bo" for the amazing experience, I'm now a lifetime customer!

Kayla Richardel

I recently purchased an RX 350 from Lexus of New Orleans. My husband and I were greeted by Beyla, who made us feel comfortable at the showroom and she showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. Beyla was very informative and personable. I love my RX and enjoy driving it daily. Salespeople like Beyla deliver an incredible service and it makes for a very pleasant experience.

kesha conner

Ms. Juliet Shelli Ali was extremely helpful and nice. I would recommend anyone in need of a car to her. The experience with her was exceptional. Thanks again Ms. Shelli for all your hard work From Ms. Losiram Carraby

Regan Rhian

Excellent customer service from Bo! Made the whole process of trading in and buying as smooth as possible. He even delivered the car to my job! Definitely would recommend.

Kevin D

Great people great location just don’t look at the cars by the canal.

Linda Akers

Lexus of New Orleans provides a wonderful car purchasing experience. Bo Williams is a low pressure salesman who answered all my questions, let the quality of the vehicle speak for itself, and went out of his way to make the experience easy for me. He allowed me the time I needed to make a decision without daily calls and pressure. I would recommend Bo to anyone who is looking for a Lexus!

David Knowles

After drooling over my neighbor’s Lexus for a few weeks, I decided (at his suggestion) to see what Lexus of New Orleans had to offer. Arriving at the dealership bright and early Saturday morning we were greeted at the door by Bo Williams, a charming gentleman. I had researched the available pre-owned vehicles before arriving and shared my interests with Bo. My wife and I ended up test driving vehicles that day and Bo explained the features of each one and answered all of our questions expertly. After a few more test drives the following week I settled on a 2014 ES350, from that point on “Bo” handled everything. He had the vehicle detailed to showroom condition and by Wednesday I was driving home in my Lexus. Having purchased several vehicles from various dealerships, I can honestly say the Lexus experience surpasses all others. Everyone we encountered was polite and helpful, the facility is spotless and customer friendly. I look forward to having my ES350 serviced at Lexus of New Orleans. Bo Williams is one hell of a salesperson - PERIOD! I would certainly recommend and steer any prospects his way. In fact, we look forward to hearing from him with potential vehicles for my wife.

Ideal Protein

I lost my car in a recent flood, it was totaled. Jonatan made the whole experience a pleasant one. He went out of his way to walk us through the whole process. With his help, we were in a new Lexus within a week!

Tony Bourg

I have always had the best buying experience from Stephen Ng. His customer service and knowledge of these Lexus vehicles is second to none.

Johnnie Dixon

Dominique Duplessis was amazing and made my car buying experience awesome. My wife and I purchased a 2015 Lexus ES 350. I highly recommend Dominique!!!!

Jessica Mizell

I LOVED my experience with this dealership. Dawn was super friendly and helpful and I found a car that I love!!

Mummi Ibrahim

I went to the Lexus dealership this week in search of certified used car. Jonatan was my sales associate, and he went above and beyond to make sure I was taken care of. He was patient, honest, friendly and sincere. He was respectful of my budget and went out of his way to negotiate a price AND interest rate that was favorable to me. His customer service was exceptional and caring. It is very rare to say that you walked into a dealership with the exact car you wanted and the exact price you wanted, but Jonatan moved mountains to make it happen! I am so in love with my new car and I wouldn’t hesitate to send my friends or family to buy a car from him. He has a lifelong customer in me!

HS Burt

Mr. Brandon was very helpful and a pleasure to work with. He goes the extra mile with no pressure!

Alonzo Bowens

My husband and I went on a whim to finally purchase another Lexus for him after 20 years!!! David Drory, our dedicated salesman, went above and beyond to make sure we were satisfied and happy! Thanks, David we are enjoying the car. You are a definite asset to Lexus of New Orleans!!

Danette Folse

We had a wonderful experience at Lexus of New Orleans. Our salesperson was Dawn. She was excellent in her attitude , friendliness ,honesty , and knowledge of vehicles! She was a pleasure to do business with ! She made our experience so easy which we have never had before at other dealerships!

Christina Persaud

Shelli was so helpful and made the experience easy, informative and painless. Highly recommend Lexus New Orleans.

Juan Castro

I am doing work there,store front being renovated!!

Gephta Moise

Brought my first Lexus GX 460 for Dominique Duplessis. He worked with me to find the perfect vehicle for me and my needs. He's very patient and knowledgeable, I'm definitely getting another Lexus soon!!!

Bonnie Willaims

Beyla was extremely patient and made her number one priority finding the perfect vehicle for my family. She made us comfortable and was easy to reach when we had questions to ask. I felt relaxed in knowing that she would be patient with me, while I weighed options and thought about which vehicle I truly wanted. Thank you Beyla, for all of your care we appreciate you. We definitely recommend her as #1 when buying from Lexus of New Orleans.

Charlie KC

Stephen Ng and Lexus of New Orleans have always been wonderful to do business with. I will definitely continue to stay with them for all my future vehicles purchase and service.

Kelly Dalon

Jonatan was a great salesperson. He is very knowledgeable.

JAMAR JOSEPH

Great start and service to help you with anything

Berenice Cruz

Can not express how satisfied I em with this company. Went in there for an airbag maintenance that I didn’t even know. Everyone was so helpful and friendly. Worked/help us by providing us with a rental. Great customer service. Thankyou all

Aminisha Daniel

I walked into Lexus dealership at the recommendation of my friend who has driven a Lexus for going on 5 years. Eddie “Bo” Williams helped me find and purchase my first Lexus. He was very patient, kind and informative. I would recommend my family and friends not only to Lexus of New Orleans but also to Bo as a great salesman. Thank you for answering all of questions and putting my mind at ease.

Tamika Barnett

Davin was awesome! My experience was so amazing I’ll never purchase from any other dealership! Happy to be apart of the Lexus family.

Charles James

I purchased a Ram truck from Dominique Duplessis a year ago and I still love it. Thank you again for helping me find my dream truck.

Steven Helmstetter

Went in and bought an L/ Certified 2015 GS350 F Sport. Little haggle, good price, quality car, excellent customer service even after the purchase. Would recommend Lexus and this dealer. Eddie "Bo" Williams hooked me up.

Kelly Pelous

Dominique is very professional and knowledgeable. He gave me a wonderful buying experience. Thanks again for my IS 250.

Reggie Panis

EXCELLENT experience buying my 2017 Certified Pre-Owned IS200t Fseries - and as happy as I am with my new purchase I am even happier that I got the best sales persons ever! BIG Thank you to Ralph and Ms Shelly for helping me not only select the perfect car for my needs but also for going the extra mile to walk me through the car's features, & taking extra time to letting me test drive not only twice the car that i wanted just to make sure my 100% satisfied. Awesome experience Ralph and Ms Shelly!

lisa pharis

I love my new new RX from Lexus of New Orleans. My salesperson, Stephen, was always professional, prompt in returning my phone calls and I believe gave me the best price possible. I was given a tutorial on all the new technology and couldn't be happier with my car and my experience at Lexus. Thanks!

Angela Reynaa

I went in to the dealership completely overwhelmed with all the options, then Dawn asked me a couple questions and figured out what I was looking for! So pleased with her customer service and willingness to figure out what my needs were without feeling like she was be pushy. Love her approach and highly recommend her to anyone! Thanks Dawn!

Dana Keys

Very personable staff. Ms Shelley is the best!

Hope Meyer

Dawn F. was our sales person and was wonderful. She understood our needs and made sure we selected the best SUV for our family. After that, Dawn helped us to get the best deal we could, so that both sides were happy. Great service and personal attention. We LOVE our new Lexus!!!! Thank you!!!!

Lori Payton

We recently purchased a used car from Lexus of New Orleans. I would highly recommend this dealership! They were very helpful and do not try to pressure you into a deal. The customer service we received was stellar. The process of purchasing our car was streamline. Everything you need is under one roof. Bo is the best sales consultant! He treats his customers like family. Go to Lexus and ask for Bo. You won’t regret it!!!

Summerlin Holzhalb

Lexus of New Orleans was wonderful and our car buying experience was exceptional! Shelli, the sales person, was the best. She was helpful, fast, and we never felt pressure. The entire experience was wonderful and I will return here for all future car buying.

gloria samuels

I’m so happy that i made my first car purchase with Lexus of New Orleans! The customer service was phenomenal and everyone was really helpful being that it was my first time purchasing a car. My salesman, Davin worked diligently to make sure i found the car of my dreams! I must’ve asked a million questions and called the dealership a hundred times! And each time Davin patiently answered all of my questions and took away all of my worries! I’d highly recommend the dealership, and especially Davin to anyone whose in the market for a new vehicle. Thanks Lexus of New Orleans!!

Deana Tarullo

I don’t know many people that actually enjoy car shopping much less negotiating on that final purchase offer. With Lexus of New Orleans it’s such a different experience. My sales person Dawn Dawsey had me in and out in less than 2 hours with the Lexus I’ve always wanted and zero buyers remorse. Excellent products and phenomenal customer service at Lexus of New Orleans! I highly reccomend and ask for Dawn!! She rocks!

Deborah Brown

My experience at Lexus of New Orleans was great. I recommend any one to buy from this dealership.

Rusty Barras Jr

Very pleased with my experience. Jonatan was patient and worked with me on my prepurchase inspection. He got me to a good price in a timely manner.

D Washington

My family has been a customer of Lexus of New Orleans for over 10 years and have always had a great customer service experience with Stephen and Ralph! Stephen is always available to answer any questions you have regarding your vehicle functionality.

Chasity Gary

I was in desperate need for another car for our family. Bo Williams made sure we were very well taken care of during every aspect of our buying process. He is most definitely the best car salesman I’ve ever had the pleasure of working with. You can’t go wrong in using him!

Kinesha White-Selvage

Davin was great! Amazing customer service!

Brian Hart

I purchased a RX350 from Gladys Pineda and could not be more satisfied. Gladys was very knowledgeable and great to deal with. I would recommended both Gladys and Lexus of New Orleans to anyone interested in purchasing a car.

Cashauna Hill

Thank you Dominique and Chris for all y'all help and y'all patience!! I love my 2014 Lexus RX 350!!

Tiffany Grant

Came here and met Stephen Ng when my parents were looking for a Lexus certified vehicles. He was extremely professional and courteous and didn't make the car buying process long or difficult at all. At the end my mom and dad were able to drive off the lot happily with a gorgeous Lexus SUV ! Thank you Stephen !

Danny Taylor

Love this place, great service, courteous and knowledgeable staff, beautiful cars, and Glenn Robichaux is the best service advisor.

Angely Alvarenga

Thank you Adam Qureshi for helping me with my new IS350. Thank you for making everything easy . You should ask for Adam If want a honest and easy going salesperson.

Brenda Joseph

We just purchased our first Lexus! I couldn't be more pleased with my experience. My sales person was Bo Williams. We were totally impressed with his professionalism and kindness. Bo told us everything about the Rx350 which helped me with my decision in purchasing the SUV. Bo is extremely knowledgeable and cares about his customers. We also enjoyed the waiting area experience which was stocked with coffee and delicious pastries. When we went back to pick up our SUV. Bo made certain that we understood all of the features. We are very excited and will send our friends to Lexus of New Orleans and we will tell them to ask for Bo!

Cynthia McGee

My Husband and I just purchased a 2018 Toyota Highlander! We couldn't be more excited. Thanks to Dominique and the Lexus staff for a GREAT experience.

R J

One of the few dealerships wgere you will never feel pressured to buy. They greet you, they show you their products, they say "bye" courteously. You won't be called to the salesperson office and play the "in and out salesperson/manager game" unless you definetly need to negotiate. Lexus Oo NO rocks!

Yerik Moreno

Thank you Adam Qureahi for helping my mom purchase a new rx350 . She loves it and we will definitely be back when i need one too! Thank you again .

Francie Brooks

We purchased our first Lexus at Lexus of New Orleans from Beyla Alvarado. We could not have asked for a better sales person. She made the experience pleasant and stress-free and make sure thaf we got the car we wanted. We highly recommend Beyla and Lexus of New Orleans.

David Kitchen

Top of the line customer service in the service department from all angles. Friendly staff, Clean inside and nice service waiting area. $138 per hour labor rate. $69 labor plus parts for your oil change. My service advisor Ron was great! Overall excellent experience. They are now my routine maintenance go to.

Jazel Loren

My experience at Lexus of New Orleans was excellent. I am the type to be suspicious of sales people of any kind, but Bo was very friendly, helpful, and honest! This was my second experience with Bo, as I had previously purchased a vehicle with him 3 months prior at a great price. Bo worked with me and my fiancé on getting another great deal on my 2009 Lexus this second time around. If there is ever a 3rd time that I need to purchase another vehicle, I will most certainly be returning to him. Each time, Bo made the sales process as easy and time efficient as possible. He is great at what he does and I'm so happy with my purchase! Thanks!

Tre Lapeyre

We received an outstanding deal on our new RX350L from Lexus if New Orleans and the experience was truly first class. From the moment we entered the dealership, we were greeted by our sales consultant, Bo Williams, who was supremely helpful, asking us questions about our interests and needs, and guiding us to the perfect Lexus model to match our lifestyle. He was very patient and informative as we explored all of the features and test drive a few of the models in their extensive inventory. He also took the time to walk us through the service department, the lounges, and the benefits of the Lexus Experience. We left that first day to spend the weekend considering the Lexus and other vehicle makes and models. In the end, it was the friendly and attentive sales staff, the polished appearance of every corner of the facility (including the vehicle maintenance area!), and of course, the fit and finish of the RX350L the sold us. Many thanks to Bo and the rest of the staff at Lexus of New Orleans for a delightful buying experience and we’re looking forward to enjoying our beautiful new SUV! If you are looking to purchase a new luxury vehicle, you MUST stop in at Lexus of New Orleans. And, I encourage you to ask for Bo Williams. No doubt he will make you experience as easy and rewarding as ours!

JD484

I had a great experience at Lexus of New Orleans. Their sales person, David Drory, was extremely knowledgeable and I was very grateful for the patience he showed during my many trips back to the dealership. I highly recommend that you contact him if you are looking to buy a Lexus.

latherio joseph

Today, my wife and I purchased a Lexus RX350. Our sales person was Beyla Alvarado. She was the most knowledgeable sales person I've ever had, and I've been purchasing vehicles for decades. I do most of my own repairs and routine maintenance. I'm very impressed. Although I had researched the SUV, she still managed to inform me of things I didn't know. Very impressive.

Vinicio Madrigal

This will be my 12 new LEXUS

Lucurto Joseph

Thanks so muc h to Dominique and Brian for my classic 2006 Chevy Corvette!! Dominique you made the car buying process easy and painless!!

Jo Helen Irwin

Beyla Alvarado was kind and courteous. She answered all my questions about the car I wanted.

Tana Johnston

Had an awesome experience and Would like to thank Gladys Pineda, our Lexus sales consultant. She was able to make our experience in trading our old Lexus for our new Lexus a great experience. She was patient and was able to help with any and all of my questions. I would recommend you ask for Gladys Pineda,Sales consultant if you are planning on a Lexus experience! Thanks Gladys!!! Tana and Mike Johnston!

Darryl Ribet

Great auto dealership

Sean Mckey

Thank you Dominique for helping us get a new 2019 Lexus ES 350! We absolutely love LEXUS... we would never purchase anything else!

Cindi Lessard

I'd like to thank my Lexus salesperson, Beyla Alvarado, for providing excellent service when purchasing my 2019 UX.

elaine cheung

Great experience, very helpful and informative. Answered all my questions. Explained all available options. Very pleasant and professional. Stephen Ng is great. He is very knowledgeable.

Jacky H

Thank you Stephen Ng for such an excellent purchase experience. He is patient and knowledgeable. Simply the best salesperson I have ever had the pleasure to work with!

Yeimy Alvarenga

It's never been easier to purchase a car but lexus of New Orleans made everything easy ! Thank you Adam Qureshi for helping me with everything giving me an amazing experience.

Chris Nguyen

I cannot say enough good things about our sales representative Stephen Ng. He has always provided us with great service and experience. My family and I will only buy our Lexus from him.

Marc Johnson

My wife and I would like to share how grateful we are for the service Davin gave us. We purchased a car for our 17 y/o and his customer service was great. Professional service from a great salesman.

Bonnie Wattigny

I had the best buying experiance with Beyla Alvarado at Alexis New Orleans. I was extremely busy and she kept working with me, sending quotes, negotiated prices, & picked car all online. She was a good sales person but never came across pushy. She even offering to bring the car & paperwork to me. There was several times I was just too busy to answer her, but her persistence won me over and I now have a beautiful midnight Blue Lexus. She was great to work with, both Professional and compassionate to my life issues. I feel like I have a new friend. Thanks Beyla.

Preston Jones

Jonatan was super easy to work with. Very professional and knowledgeable.

Hang Huynh

I was very happy with my experience with Lexus of New Orleans. My husband and I were looking at the RX350 and they didn't have the one we want in stock. Beyla Alvarado, our sales consultant, was able to get the one we want delivered and she was so helpful. Excellent service and great people there!

Amer Arshad

Thank you Adam Qureshi for an amazing experience. I was out of there in 2 hours with my new GS350 . Couldn’t be any happier .

Mimmie Nguyen

This is our second time dealing with Stephen Ng. He treated us fair, gave us excellent service and price. Will definitely come back again for another vehicle in the future. Thank you Stephen!

Klelia Amador

Thank you Adam Qureshi for being so kind and professional, couldn’t be any more happier with this experience. GO SEE ADAM IF YOU WANT THE BEST !!!!

Michael Joseph

Bo Williams made our buying experience a pleasure. He provided excellent insight on the vehicle. He also was very patient with assisting my wife learning how to operate all the features

Jodie Mateu

Thank you Dominique Duplessis you're the best salesman! He was knowledgeable and very helpful with my purchase. There wasn't any pressure and I got a great deal on my 2018 ES 350.

Pattie Stanley

I recently purchased a Lexus RX 350L from Lexus of New Orleans. My husband and I are regular customers of Lexus of New Orleans due to the reliability of the vehicles and the excellent sales service we receive from Stephen Ng. He is kind, courteous and patient every time we visit and is always helpful in finding us just the right vehicle. Highly recommend.

Jamie Catalanotto

Poor customer service, dropped my car off on Friday to be picked up on Monday. At pick-up, given maintenance summary from 5months ago, waited 15minutes to locate my car at facility, I get the car and it's wet(like it's just been washed) except it's dirtier than I dropped off. Paperwork on passenger seat, food on driver seat(which I overhear staff say is not the first time that's happened), "something" sticky smeared across front windshield, dirt all over the exterior and interior of the car. I complained to the Service Manager who says it's being taken care of but I'll have to wait. The (multiple) garbage cans inside are spilling over onto the floors, lady's bathroom needs attention. Trash is lying on the tables and chairs and floors in all common areas. More than 1hour later , I'm leaving. Soooo disappointed Lexus,so disappointed!!!!!!

Farah W

Very personable and considerate service, specifically John Lank! He helped me buy my first official car to go off to college with and did not fail to inform me on every aspect of the buying process. Extremely honest and really cares about not only the car he is helping sell but your future in the car as well! He made sure my needs were met and I cannot thank him enough for all of his help!

Melanie Walent

Shelli was incredible to work with. After months of putting off my car search, I was intimidated to even go into a dealership. Shelli made the decision easy and found me the car best suited for my needs. Shelli and her team made the process seamless and I would recommend them to anyone.

Eric Yang

We just bought our first RX350 from Lexus of New Orleans. Our sale lady Beyla Alvarado is very kind and professional. She explained everything very clearly. It is a very pleasant experience!

Justin Arnold

Excellent dealership. Beyla, our sales associate, was attentive and professional. Process was seamless. Highly recommend.

tamcif

I received the best service from Shelli at Lexus of New Orleans. I felt very comfortable with her as my sales person. She helped getting the best financing rate along with pricing of my new Lexus. It was a nice experience with no high sales pressure.

Constance Hernadez

The best experience ever buying a new vehicle. I highly recommend Beyla Alvarado if you are looking for a new, certified or used vehicle. She was pleasant and knowledgeable.

pbass70 .

First class dealership and Salesperson. Thank you Beyla for your help with our purchase. Awesome service and car buying experience. Will highly recommend. Patrick & Rachel

Jennsy Alvarez

I had a great experience visiting Lexus of New Orleans great customer service from the salesman named Adam Qureshi , he helped me out to find the perfect Lexus for me & made the process very easy I would like to thank him for being patient & very helpful .

Jennifer Lamia

We purchased our Honda Pilot from Shelli Ali and were very pleased with our experience. The process purchasing our car was very smooth. We will be back!

Vernon Wolfe

My experience at Lexus of New Orleans was amazing. I was blown away at the level of service and attention to details shown by Eddie Williams. Great job Lexus...

Jaro Jurenka

Purchased a car for my daughter. Jonatan was amazingly patient and helpful! I’ve purchased many cars and this was the best experience ever!!!!!

Janeice Karanja

Great experience! My salesperson Jonatan was a very nice young man. He was waiting for me when I arrived. He had already looked the car over for me when I arrived. I saw the car on line and wanted to know about any defects before I drove in from Baton Rouge to look at it. He let me know it was in excellent condition. I am very pleased with my purchase!

Cheryl Baker

Purchased 4 vehicles from Stephen Ng at Lexus and my experience has always been great! Stephen is professional, straight forward and very easy to deal with. I highly recommend him to anyone who is interested in buying a Lexus vehicle.

Ellen Gates

I live in Alabama and had been looking for a certified GX 460 for weeks. I found one in New Orleans and made contact with Shelli. She helped me every step of the way! I drove away with exactly what I wanted! She was so professional and helpful. When I am ready to buy another Lexus, I’ll return!

Vivian Huang

Mr Stephen Ng has always been helpful and pleasant to work with. My family and I have been Mr Ng's customers since 2003. I would recommend him to anyone who wants to buy a Lexus.

Slimane Maatki

Thank you so much Dominique Duplessis!! I love my L/certified 2013 ES 350!!

Kaysey Finn

We researched our brand choice extensively before visiting Lexus of New Orleans. Once there our sales representative, Dawn Dawsey, walked us through the process with a perfect blend of professionalism and, well, fun to assist us in finding the car we wanted. Unlike many car sales people with whom I've dealt in the past she knew when to offer help and when to step back and listen to what we wanted, not merely to what she wanted to sell us. Accolades to the Lexus of New Orleans team from start to finish. We are optimistic that their service department will continue the satisfaction.

Business Hours of Lexus of New Orleans in Louisiana

SUNDAY
CLOSED
MONDAY
9AM–7PM
TUESDAY
9AM–7PM
WEDNESDAY
9AM–7PM
THURSDAY
9AM–7PM
FRIDAY
9AM–7PM
SATURDAY
9AM–7PM

PHONE & WEBPAGE

Lexus of New Orleans en Louisiana
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