Here you have the reviews of real people like you who use the products of Oxmoor Hyundai (Rent Cars) in the state of Kentucky.
At this moment the business gets a score of 4.5 stars over 5 and the rating was based on 719 reviews.
As you can read, its rating is almost the best one, and it's based on a very high number of opinions, so we can conclude that the assessment is very credible. If many people have bothered to value when they've done well, it works.
As you know, we do not usually bother to put opinions when these are correct and we usually do it only if we have had a problem or incidence...
This Rent Cars belongs to the category of Hyundai dealer.
Excellent customer service, absolutely no pressure to buy a vehicle. Salesman Josh was great and helpful. Friendly staff. Very happy with purchase and dealership.
Our buying experience was great. Our sales person , Keenan Buie, was very knowledgeable and professional. He was able to answer all of the questions my wife and I had. We never felt any pressure to buy a vehicle. From the time we walked in, picked out a vehicle, took it for a test drive, agreed on a price and had all the paperwork done, we were driving out in our new vehicle in a little over three hours. We are extremely happy with our new vehicle and our buying experience at Oxmoor Hyundai.
Great experience and very professional.
Great experience and salesman was very good and not pushy. I would recommend this dealer.
After looking around at several car lots -and having no luck - I was so relieved to end up here. Unlike the previous place I had visited, I felt totally comfortable throughout my experience here. The team listened to my concerns and needs and did whatever they could to make it work for me. I have my perfect car and not a single worry. Highly recommend
I had a great experience working with the sales team at Oxmoor Hyundai! They took the time to go over lots of vehicle options with me and were very patient in explaining the financing options and going over all the numbers so that I understood exactly what I was paying for. I wasn't expecting to be able to afford a brand new car but I drove away in a 2018 Elantra and felt great about my purchase!
Smooth they had everything ready to go the day I came in to get car. Would definitely come back again.
You guys did a great job. I would recommend you to any family or friends .
Best experience yet buying a car.
Came in to pick up my car, the sales person was more than helpful and eager to assist. He was professional and answered all of my questions to my satisfaction. If it were not for the unprofessionalism of who I assume is their finance director, I would give my salesperson a 5 star shutout as he deserves it, but feel his name should only be attached to a positive review. Everyday I am asked on more than one occasion where a car should and should not be purchased. As someone in the automotive industry and customer service, having managed a business, I cannot stress enough how important it is to treat your co workers and employees with respect, AND THE CUSTOMERS WHO SEE THIS GOING ON. Upon picking up my vehicle, Paul the finance director was giving the sales guy a pretty hard time about the conversation we were having, how he should address me, and that he (the finance guy) was never wrong. I deal with arrogance every day . . . I didn't need anymore that day. I have to stress that IN NO WAY WAS MY SALESPERSON UNPROFESSIONAL. A title means nothing if you have no respect for others, let alone the people making YOU money. Prior to this, as I was reading over paperwork and LEGALLY BINDING CONTRACTS, this same individual was quick to get it over with, drumming loudly on his desk, giving short and vague answers for any questions I had. NOT OKAY AND NOT PROFESSIONAL. It is a VERY small world in this industry, and referrals and recommendations go a very long way, as do reputations. 5 stars for my sales guy because you rock, 1 on the rest. First and last order of business I will do with the company as a whole.
We were very pleased with our sales person Vinny. But our vehicle is still having problems after we were assured would be fixed. We were assured that the "shimmy" would be taken care of if we purchased the vehicle. The only thing that was done was changing the tires. It is our fault for not having it written into the contract. But we will never use oxmoor again after this expensive experience. 8/9 (edited after response from dealership): Nobody reached out to us. 8/18 (edited again) We were finally contacted by oxmoor again to try and fix the shimmy. We dropped off the vehicle on Monday of last week and picked it up on Friday after all the work on the wheels had been completed. It took a bit longer than anyone had anticipated but I appreciate the fact that oxmoor wanted to try and make it right.
Ian was amazing! He made buying a car easy and stress free! He found me exactly what I wanted in the price range I could afford. I would recommend anyone looking for a new or used car to come here and talk to him!
I just want to thank Katie for never getting back to me about a new 2018 Hyundai elantra sport. After making an offer over the phone, she asked if our trade had an extended warranty, I said no. Never heard another word from her, if you don't accept the offer that's fine, just let someone know. So thank you for not getting back to me, if the dealership operates like you than purchasing from you would have been a big mistake.
After having not so good experiences at other dealerships, I had a great one at Oxmoor Hyundai. Henry Lee was who I worked with however everyone there was very nice. We were all impressed with both the cars and the staff!
Their no friendly more worried about your credit than your money and I know my credit is good and my payment history is great
Everyone at Oxmoor treated us well and we are very happy with our new Kona. This is the 5th Hyundai we have bought at Oxmoor. We highly recommend them!
Great price, great atmosphere and even better people. Thanks again Brian!
Bought a car from here. Nice saleperson
Nice too buy cars from them.sale employees they work with you
Very positive experience with salesman, manager and finance.
I had a very frustrating time trying to quickly replace my car, but the staff at Oxmoor Hyundai were low stress, listened to what I was looking for and offered me more choices than I thought even possible from my on-line research before the visit so I didn't have to run all over town. There was no hard sale on the car so I could relax, test drive and make the best choice for me. They also made sure my car would be safe providing a spare time and explaining all the features. Natalie Harris
This was my first time buying a car from a dealership. From the time I walked in we were greeted. We had an appo with Jacob, but with him tied with another customer Sydney helped us. She usually deals with internet sales. She did such a wonderful job and answered every question that we had. I will definitely be back for my next car
Although I didn’t experience the buying experience here I experienced the selling experience. I sold my van to the team here and they were great to deal with. There was a few hiccups but like true professionals they came through for us.
Alyson was amazing from the start. She handled my questions and concerns with the utmost courtesy and professionalism. The transition to the product specialist Brian was seemless. He made me feel like he cared about my experience at Oxmoor and just wanted me to be happy with the purchase that I made. Kudos to the team at Oxmoor in Louisville. I drove from Lexington to come shop Oxmoor and they didn't disappoint. I left with the car I wanted at a price that fit my budget. Keep up the great work! Travis K.
DeAndre was very helpful and I got a good deal.
It was great. Alan was friendly and very helpful. I left feeling like I got a good deal. Very satisfied.
So first off, the Katie gets 5/5 stars! She was super helpful, and if it wasn’t for her I would have left the dealership. Started with a different sales rep, then he gave up on me and literally walked away and didn’t speak to me again. Katie came over and sat down with me and made me feel so much better. Also, the finance manager was very helpful— she made me feel super comfortable with my purchase, as well. If you want a Hyundai, I highly recommend asking for Katie as your sales rep— she works super hard to get you the best deal. Thanks Katie!
Katie Harmon was amazing! She did everything in her power to work with us, and get us the car that I wanted!!
This was my second time getting a car from here. Jacob and Bryan were both helpful. I made it a little hard on them but they got me into something I could enjoy.
Justin and Ian were great to work with. I really enjoyed the laid back atmosphere at Oxmoor Hyundai with no pressure from the sales staff at all. I love my new Hyundai Kona Ultimate! The many safety features, heads up display and AWD are just a few of the things that make the Kona a great vehicle. I highly recommend Oxmoor Hyundai.
My first car payment
Nothing but amazing things to say about oxmoor Hyundai and the oxmoor auto group. From start to finish they take their time and make sure you’re comfortable every step of the way. Ian Schuler was so intentive to my needs and found the perfect car for my young family. Thank you guys again!
I have looked for a new vehicle for 3 years. Dealt with rude, obnoxious salesmen, prices increased by 1,000's of dollars over list. I drove by Oxmoor Hyundai, u-turned myself back to their lot & wow....totally different experience. Keenan is awesome, answered all my questions gave me a night to think about it without calling me 12 times. Went back the next day, he worked with me for hours & I was ecstatic to drive my new Santa Fe to it's new home. I had the best experience. Highly recommend them to everyone.
I've always had anxiety when going to a dealer to purchase a car. Katie was awesome. As luck would have it, while shopping we also lost the engine of our reliable car. Not the one we were getting rid of. Purchasing the first car was easy. We were greeted by friendly people everywhere. Katie and Bruce listened to our needs and made sure we were happy with the entire transaction. When they heard of the difficulty we were going to have with the second car, they took both of our old cars off our hands and we purchased a second car. I am going to say without a shadow of a doubt, Oxmoor is a trustworthy place to do business. Katie is phenomenal at meeting needs of her customers. They have a super easy process and play no games. You're treated fairly and care for everyone walks through the door.
Great sales experience and great deals await you at Oxmoor Hyundai! Make sure you ask for Mr Ivory.
Greatest Dealership in Louisville from purchasing thru Finance thru Service Katy in Sales was extremely knowledgeable very professional and made purchasing a vehicle a breeze. Well Done Spencer in online Sales again very thorough and professional Great Team Thanks for making the process simple and Fast
They were very straight forward and were really just looking to help us find the cars we wanted within our price ranges
The salesperson was knowledgeable and efficient, great personality. The staff was friendly and very helpful
Service was excellent and the purchase process was very smooth. Kudos to the sales people.
Efficient to the point service, the staff made this purchase very easy. Justin walked right up to us when we arrived at the dealership and quickly got us in the vehicle for a test drive. Thank you, we love the car .
Our car had proximity sensor problem. We came in for Diagnostic and paid $95 diagnostic fee. Our advisor was Steve Orndorff. We were told that they will reset the computer and problem should be resolved . After 2 weeks problem came back. My 17 year old daughter took our car back and they charged her $95 again to diagnose the same exact problem. I feel like Oxmoor Hyundai took advantage of young girl.
Great recent experience... Oxmoor Hyundai goes over and beyond to give you peace of mind when making your purchase. I wouldn’t have gone anywhere else and I love my new vehicle!!!
Katie Harmon was wonderful to work with! She answered all of our questions, and let us make our own decisions. She asked what features were most important to us, and was able to find what we wanted in our price range. When we couldn't decide between the standard model and the sport, she let us compare back and forth as long as we needed to make our decision. She was not pushy and we enjoyed our experience with her at Oxmoor Hyundai! We will definitely be back to see her in the future!
I had been shopping for a used car online and visiting one other dealership. I was very disappointed so far in my experiences. I decided to stop in Oxmoor Hyundai and see what they had to offer. Tae Lea was my salesman. He was extremely knowledgeable and helpful with a smile. He knew his product and what they had in stock. He immediately began informing me about what would be the best car for me in my price range. I test drove three cars that night, my first experience driving or looking at a Hyundai. It was amazing. The cars were clean and presented perfectly. Tae went over the detail of the car, the compartments and the workings and safety features. He knew the brand and the warranty and the price ranges. He was never pushy, always factual, down to earth and easy to be with. Definitely made my shopping experience less stressful. He ended up finding the perfect car for me and I could not be happier. I would absolutely recommend going into Oxmoor Hyundai and seeing Tae Lea. He will change your opinion of car salesman. Everyone we dealt with there was friendly and never pushy. Great experience!!
Great and very pleasant . Had a very good experience, would highly recommend to other people looking for a vehicle. Thank you so much.
Deandre Ivory was very knowledgeable. What I did not understand, he took the time to explain in detail. I did not feel rushed as if he had someone else to attend to. Everyone was professional and patient throughout the whole process. I have already recommended others to this dealership.
Wonderful staff......Left very satisfied...... Love my preowned vehicle ♥️
We had an amazing experience from start to finish! Katie really listened to us. We told Katie when she found us on the lot that we were just looking. She respected that and spent time just sharing information. We later returned ready to purchase. There was no pressure and no haggling. The price was as advertised. We felt like our satisfaction truly mattered to this dealership. Jeff, in finance, was also great! Everyone was upbeat, professional, and low-key! We highly recommend Oxmoor Hyundai!
Justin was very helpful, patient and informative. We appreciate him helping us get a great new vehicle!
Excellent service and good people to work with.
Courteous, professional, and highly motivated staff. Went through a lot of trouble to get me the lease and car I wanted while I was visiting from another state. Definitely elevated my expectations of all future dealers.
Tae Lea was very personable and accommodating. I usually don’t leave reviews but I really appreciated his help and recommend him to anyone interested in finding the right car.
Nice places to purchase a car. Katie was the best sales person to work with!
Worst car buying experience ever. We were given an "out the door price" of $21,000 and a payment of 489. The payment did not match the price. The payments were for over $25,000. In the paperwork they added approx $4000 to the price without tell us. That is how they got the $489 payment. I had to go back and have them fix the paperwork to reflect the actually sell price, not the made up price. They fixed the numbers to raise the sell price, raise the payments, then lied to us on the cars final price. This was not a mistake on their part, it was on purpose. You can not trust this dealership. I had to pick atleast one star or I could not post the review. They are a 0 star dealership.
Hit and miss based on the sales person. They advertised a car online with a really low price and of course that one was already sold when I went to the dealer. It still shows as for sale on the site.
I purchased my new car from Ian Schuler he was very courteous, knowledgeable, & was available immediately when I pulled in driving my Moms 1998 Toyota. I went in looking like I didn’t have a pot to pee in or one to throw it out of. It was a test, similar to the one by the pastor of a church who dressed like a beggar to see how his parishioners treated those less fortunate. Ian was a blessing to me & treated me with kindness & respect and I rewarded him by paying cash for a new Hyundai Sonata with all the bells & whistles! Thanks Ian, I will never forget you! Sincerely, Charlene Richards
Bought my first vehicle on my own from Allen Alvarez and had the best experience. All other staff was wonderful as well. Allen ensured all of my questions were answered and helped me find a way to make my dream car work with my budget. Highly suggest this dealership!
Very great experience!!! I will recommend everyone who ask me where I purchased the vehicle...thanks oxmoor
Great experience with T.J and staff!
Great place. The salesmen Will REALLY worked with me. This guy bent over backwards to get me in my 2019 Elantra. Thanks Oxmoor
I wish I could love this place more than I do. First of all, for a solid year after purchasing my new Elantra GTE, I had a problem with white smoke billowing out of my car if I hit the gas at a certain speed. I kept going to Oxmoor Hyundai to fix the problem. They kept saying it was just that model, there was nothing they could do. I kept saying it's too much smoke, it couldn't just be the model, there is something wrong. The third time, a female attendant listened to me in detail and my engine was finally repaired. I never had the same problem again. I deserved better treatment than that which I initially received. Also, they offer a car wash with each visit, yet every time I am there for repairs, I am told the car wash is broken. They do offer me a free car wash when I'm in the area another time. Won't they say the same thing then! What would be different on that day that's not on all the other times I am there! Again, I deserve better treatment. I cannot believe the car wash happens to be down every time I am there for repairs. It just reminds me of the men who told me the smoke was just the model. I feel like I am being ignored once again and they don't appreciate my business. So, I've reached the point I've decided to take my car to a business that listens to my needs and delivers on a promise.
Great people to work with here. TJ Gritton is the best !!!
Above and beyond job by TJ no hassle everyone was great
Staff was very friendly and made my family feel very at home.
Sales experience was flawless from start to finish. Justin Benton was very knowledgeable about the car I was getting. Highly recommended. The only downfall was even after the car was washed for delivery, Im finding a few spots of tree sap or something on the paint and the interior was not as clean as a new car should be.
Overall great experience! The car is amazing, and the people working were helpful and actually cared about our wants/needs in a car. We will be back!
I enjoyed my experience. The salesman that I had was great.
We are very pleased with our sales person, Brian Bowman. Brian made us feel at ease and explained each step we would take to finish our purchase. Brian was a very caring and personable individual. After our purchase, Brian took time to show us all of the features of the vehicle. Than I you Brian and Oxmoor Hyundai.
I walked into Oxmoor Hyundai with a very specific car in mind. Allen did a great job tracking down the car I was after, with all the features I wanted. I love my car, but mostly loved working with Allen and the team at Oxmoor Hyundai.
My experience was great! TJ, Robert, Paula & Spencer took care of all my needs and helped me accomplish owning a vehicle that I normally would have only dreamed of owning. I am super pleased with Oxmoor Hyundai. Why only a four ⭐️⭐️⭐️⭐️ star rating? Every category of public service can almost always be improved upon. To receive a five star rating my entire experience would have had to have been above and beyond anything I expected. Thank you!!
Very nice place to find a professional kindly staff, good car and, a very good deal! Thank you, Steve T., T.J. & Nick A.! I'm very pleased with my 2019 Hyunday Ioniq. Sincerely, C-tin C.
Friendly sales staff... parking is a little tight..overall great.
Have leased two vehicles here. Friendly and helpful staff. Nice amenities while I go in for my regular oil changes and maintenance. Employees are very polite.
Ian was honest, kind and friendly. He was not pushy at all and understood our situation. He did the best he could to work with what we had to offer in the way of trade-in and credit. The staff there is friendly and were great! Would recommend this place to anyone.
I walked in. The representative told me it would be 2 hours, to fit me in, so I waited. I was done within 1.25 hours. Thanks Hyundai!
Buying a new car is a totally stressful experience. Two really helpful, knowledgeable and low-pressure sales people at Oxmoor Hyundai made the task kind of fun!
Negotiated an SUV purchase for fiancee here. Straight forward experience. Well above average. Typical add on attempts to raise price, but negotiation did not last beyond 4 hours or so. Friendly staff.
The experience was excellent! Brian Bowman was super nice, and processed the paperwork very quickly. The showroom was clean and comfortable. We love the Ioniq Hybrid! It handles very well, and is sooo quiet! The mileage is an unbelievable 55 MPG, with a travel range of over 600 miles on a tank of gas!
Wife and I were satisfied with all aspects of the experience.
Steve Tucker and Taylor Klein are amazing...won't find a better deal ANYWHERE....
Had a good experience at Oxmoor. Secured a great price on our car. The sales staff were not aggressive and communicated welll with me via email and text. Drove 2 hrs. from Ohio for the purchase. Special thanks to our salesman Brian Bowman. Will keep Oxmoor on my radar for the next car.
Always courteous and professional. Excellent experience.
After another dealer screwed me last minute I went to Oxmoore Hyundai to look at a used Rogue. I haven’t heard notice that the Oxmoor Mazda dealer next-door had a used 2008 Equinox I was also interested in. The guys at Hyundai went over and got that for me so I didn’t have to travel to a different lot. Henry and Will went on a test drive with me and I immediately knew that I loved the Equinox.I left a small deposit and they let me take it to my mechanic for inspection. It was super clean and when I took it for an inspection on my own mechanic, they couldn’t believe how pristine condition it was in. I bought it that day. However I could not pick it up until the next night and they kept it safe and clean for me. I highly recommend Oxmoor Hyundai
Robert and TJ were both great and made buying our second Hyundai a very good experience!
My salesman Henry Lee was the best. He made sure we received everything we were looking for. I praise God for him.
Flew all the way from Las Vegas to purchase the perfect certified used car for my daughter. They picked us up at the airport and the entire sale took only a little over an hour. Each staff member we encountered were friendly and professional. Car was exactly as advertised. Price was great, no hassle at all. Extremely impressed with this dealership and the folks who work there. Would do it again in a heartbeat.
Great dealership. Everyone we worked with was friendly, helpful and not pushy. They really went above and beyond to get my out of my trade and into a newer car. Highly recommend these folks.
Very friendly and welcoming. Would advice my friends and family to go here....
Highly recommend! Wonderful buying experience with Deondre Ivory!!!
We had an awesome experience everyone was super courteous
I had an excellent experience through the entire process. I did not feel pressured to buy more than what I wanted, all my questions were answered without hesitation, and I was able to get the monthly payment options I wanted. Also the graduate discount was a nice bonus. Deandre was so great to work with and tells some amazing “lame” jokes to make the experience fun. Would highly recommend.
Keenan did a great job! He answered all of our questions and knew a lot about the vehicle that we were test driving! The Palisade is AWESOME!
I had a hassle free experience buying my car! The salesman, Tea Lee, was extremely relaxed and answers my questions with no pressure. I never felt he was “selling” me. The financing guy (sorry I forgot your name) was professional and honest. I walked in “looking” for a car with three prerequisites and walked out an hour later with a Perfect match! I definitely recemmend this Class A bunch to anyone. I had to go back and get ask questions about my media sync and three different gentlemen spent time fixing my problem. (It was user error lol) I do believe that every car that drives off a lot should have a full tank of gas (I was disappointed mine was nearly empty). Remember to make sure they fill the tank for you! :D I give them 5 stars the whole way!
Great sales and management team! They made sure I received the very best deal and I had the best experience!
My salesman Jake and finance manager David was very attentive and very thorough. They made me feel like a VIP and they worked to get me approved. Also the general manager Jeff Sachs came out and introduced himself and gladly thanked me for making a purchase with his dealership. Excellent customer service with all questions answered and left with a beautiful 2015 Mazda 6 with no worries. Thank you gentlemen and I highly recommend Oxmoor Hyundai.
I have purchased 9 cars from the Oxmoor Group and as always the entire process was quick, easy, and thorough. My salesperson at Oxmoor Hyundai went through every significant detail with me to ensure I am able to optimize every feature the car has to offer. The finance department was a breeze. I was able to get pre approved immediately online prior to my stop into the store to test drive. The staff is so warm and inviting making you feel right at home. Every person I encountered was courteous, friendly and excited to see my happiness! They really enjoy being a part of that moment which made the experience even greater for me. Steve the general manager was hands on through the entire process. He really listened to what my wants and needs were and went above and beyond to put me in the vehicle that I was looking for. Thanks to everyone at Oxmoor Hyundai for helping make my dream come true!
Came in looking at Elantras and decided to go with the larger Sonata. Keenan was extremely helpful in the car buying and trading process which can be very stressful. Highly recommend this location and using Keenan for your car buying needs.
I was PLEASE with how quick they worked with my husband and myself. I told Jared what I wanted and he took me to servial styles that fit my wants and needs and I picked out the perfect vehicle for my family. Thank you Oxmoor Hyundai for everything!!!!!
This is a bate and switch dealership! They listed a 2019 Hyundai santa Fe xl on CarGurus and it's really not for sale. Do not go to them if able, dishonest from the start.
The Costco contact was super helpful and on the ball. She had everything together for my visit. The sales rep was friendly and knowledgeable. I felt she really was there to help me make the best decision for me. She and the sales manager went above and beyond to ensure my life returned to normal as soon as possible after finding myself unexpectedly in need of a new car. Would definitely recommend!!
Everyone was welcoming upon my arrival. They are fair and willing to get you what you want or need as quickly as they can. Great atmosphere followed with great customer service! I drove away in exactly what I came for!
My experience with Oxmoor Hyundai was very positive. Keenan was very helpful and n helping me find just the right car. Staff was easy going without any pressure.
Keenan Buie was outstanding from our very first visit. Took the time initially to talk with my 16 year old daughter about safety all while making the experience exciting for her. Several weeks later when we finally chose the Kona over the Rav4, HR-V & Volvo cx-40 Keenan was ready with welcoming and efficient service again. A true professional. He should be running his own dealership. Great team, great experience.
Great service and awesome care. They are totally willing to communicate with you and they have great prices
Great deals and excellent service!
After having car recalls fixed here in record time I've upgraded the rating to 5 stars. I have not purchased a car here but the service area is great, fast and filled with polite employees.
Had the best car buying experience possible. The salesman Deandre was more than helpful and I appreciate all he did. Will buy from there again one day.
Katie was great on our recent purchase. She was very responsive to our messages. She was prepared when we had our appointment. She even came in on her day off to meet us. We’ve purchased two vehicles from Oxmoor Hyundai and will do so in the future!!
Great Experience and great value. Our salesperson, Katie was awesome. She helped us make an informed decision and made us feel comfortable the whole time. If you're looking for a quality car with exceptional service this is the place.
We had a great experience with Brian (aka Frosty). He was very patient with us. We went with the Tucson Limited edition and many of the features were new to us. He took his time and showed us how to use everything, and he helped us feel safe in our purchase. We feel like we were able to get a very reasonable price and payment plan. We will definitely come back to this location in the future.
Great people and always willing to try and help me get the right car for the right price. Allen Alvarez and Brian Bowman are two of their best.
Holly and Jacob were great to work with. Very patient and friendly throughout the entire process. Highly recommend this dealership.
All the staff we met with were friendly, but I specifically asked about inquiries on my credit and was assured it would only be one. That was not accurate.
Test drove a Genesis. Loved it! No pressure to buy. Everyone helpful and friendly.
Good service center
We have owned Hyundais for years, and like the product. This dealership has a great service area, and will go the extra mile for you (no pun intended). They don't have loaner cars as often as they used to for major work, but fortunately the cars hold up well.
Great experience with Oxmoor Hyundai, we were able to make a deal and I bought the car.
Jacob was pleasant to deal with, as were his managers. Once we agreed on a price the remainder of the purchasing process went very smoothly and quickly. No pressure to purchase anything I did not want. Very pleased with the process.
Had the perfect experience at Oxmoor Hyundai last weekend buying my new 2019 Santa Fe!!! Could not have asked for better service. My salesman TJ was knowledgeable, respectful, and honest - highly recommend!!! Shout out to Sydney as well, she’s awesome. The staff are all super nice and fun.
My wife and I recently traded in two vehicles and bought two vehicles. Throughout the process we were pleasantly surprised with Oxmoor Hyundai’s level of professionalism. The car salesman (Tae Lea) and dealership manager (Jacob) were friendly, polite, and most importantly NOT pushy. They listened to what we said and worked diligently to fulfill our requests. We felt we were respected and treated fairly from start to finish. When the time comes, we will look to purchase from Oxmoor Hyundai again. Very pleased.
Great friendly service. Kudos to Paul & Keenan for being great people. Thanks for my Hundai Santa fe. We love it
Very dissatisfied with Oxmoor they are pulling the old bait and switch with customers they currently have a 2019 Hyundai Elantra Se listed at $9,250 for new. Now I knew I would not qualify for every rebate they offer so price would go up of course but the actual vehicle is not for sale it was listed as a joke price to see how many customers would come in is what I was told.The vehicle is currently there loaner car and they show you another vehicle that is supposed to be best deal but the car came out to $16,989. I was really hoping the first car was a decent deal as they could of helped me out of a bad situation so now the vehicle is pushing past the budget I set. I understand some rebates require special things but to have it listed and try to sell me a car at almost double the price is disrespectful and misleading to customers. The car I did look at was a prior loaner car so I imagined they could have some play room on price considering the use they already have gotten out of it should have been taking in to account. It is extremely bad customer service to be pulling the bait and switch come on Oxmoor you are better than that. I will do no further business with Oxmoor group and recommend the same to anyone looking to buy a vehicle. I will update comment when I find a car lot that is true to there word and advertising.
The people were so friendly and the service was outstanding. I would highly recommend this store.
My experience was wonderful. Everyone was so friendly and knowledgeable. Brian Bowman answered every question I had with a smile. I recommend Oxmoor Hyundai 100%!
I bought my daughter’s first car here today. I spoke with Kaitlin before coming in to the dealership and she had us all set up and ready to go. Keenan Buie was our sales rep and was caring and helpful and did not push us to spend more. He actually helped us get the price down to what we needed within our budget. They have definitely earned all my future business.
Very friendly, knowledgable personnel.
Talk to keenan! Super friendly and willing to negotiate
Worked with Keenan to get a new sonata. Definitely made sure I got all of the discounts possible and even got me more than that. Probably the best experience possible in buying a car. Go see them and ask for Keenan.
Working with Justin & staff at Oxmoor Hyundai have been nothing but wonderful by making my first lease purchase stress free. They really worked with me and I felt they were really there to help.
Great service. My wife and I purchased a vehicle from Oxmoor about two years ago (this vehicle was a non-Hyundai product), and for whatever reason the car started to break down due to various issues. Needless to say, we were less than impressed that this used auto was having so much problems, so early in our financing deal. Well, major kudos should go out to Katie Harmon, and her supervisors for figuring out a way to get us out of that troublesome vehicle, and into a brand new Hyundai Sonata with little change to our current auto payment. My family and I can’t thank Katie enough for jumping through many hoops and listening to our horror story, to provide excellent service and ensure we got a fair deal for a replacement ride. Cheers, Quinton Holmes and family
I gave them a 1 because 0 isn’t an option. Here’s the issue, I called the service depart to find out what the lug nut torque on a 2009 sonata was and Not only could they not tell me they couldn’t care less. It started with the service department girl that didn’t know what a lug nut was. She sent me to the parts department who couldn’t tell me and really didn’t care. I own two Hyundai sonatas which will now be my last ones.
My sales rep Katie, had incredible customer service!! She and facility manager, went above and beyond to make sure I had the greatest experience while purchasing.
Salesperson was helpful and not pushy.
I always recieve excellent service. Kelsey was very kind and helpful.
Notes on Service Ticket a big plus. You can actually read the invoice and tell what I brought the vehicle in for and what service they performed. Kelsey made the experience very efficient and trouble free.
Wonderful experience! Greeted & made comfortable as soon as I walked in the door. My salesperson Mike K. was professional in every way & made sure I left the lot in something brand new & covered warranty-wise from end to end. No complaints No regrets! I Highly Recommend Oxmoor Hyundai....
Great experience with everyone here, very professional and friendly. Did everything they could to get us in the price range we needed. Definitely would recommend them to anyone looking for a new car!
Great customer service. I’m very happy with my car!
Stay away from this dealership and the service department. This is the worst of the worst. The only reason they are getting 1 star is because 0 is not an option. They advertise oil change for 34.95 and they charged me 56.99 because they said my car needs a premium oil. Finally they put the regular oil they put in every car an charge me more. I asked if this is a premium oil (typically good for 7,500 miles)why the sticker say is good for only 3,000 miles. This place shouldn't belong to Oxmoor auto group Company. This is the only store out of the 5 they owned that is well known for ripping off people. Be aware.
Bought my 2019 Elantra here. Keenan Buie, my sales consultant, was wonderful. As was the rest of the team. No pushy sales tactics here. Oh, and I LOVE my car!
Steve in the Service Department is an Angel!! He came through for us during an Emergency with our Sonota. That is AWESOME customer Service!!
The whole Hyundai Zo mood team was great. Brian was my sales rep and he was was absolutely amazing! He helped me with everything and wasn’t pushy at all. He listened to what I wanted and tried his best to get me where I wanted to me. I love my car!
I had a great car buying experience at Oxmoor Hyundai. They worked with us on a negotiated price and were very welcoming with wonderful customer service. We had a much better experience at this dealership then we have had at another local dealership. We've been very pleased so far with our purchase and our car buying experience. Plus I absolutely love my Hyundai Kona!
They were nice people
Awesome buying experience from Genesis of East Louisville (Oxmoor). Shelby Parker, Justin Benton and Steve Tucker were all straightforward and respectful of my time. Love the G70!
Our salesperson, TJ, was incredibly friendly and helpful. He got us the price we wanted, and exactly the car we are after. He even had the car pulled up in a parking spot at the front door and a sign with our name on it! He walked us through the entire process, and after he made sure that we understood how to work all of the features of the car. 10/10 would go back next time!
Excellent service! Keenan and Paul are fabulous! They made the process so easy. Thanks for all the help getting me into an Accent I love!