Reviews of Goodman Chevrolet Cadillac Nissan (Rent Cars)

1003 Happy Valley Rd, Glasgow, KY 42141, United States

Average Rating:

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You will see all the opinions of people like you who used the products of Goodman Chevrolet Cadillac Nissan (Rent Cars) in the area close to the state of Kentucky.

At the moment this firm has a rating of 4.2 out of 5 and this score has been based on 91 reviews.

You may have noticed that it reaches an feddbacks average is very positive, and it is founded on a very high number of scores, so we may think that the score is very accurate. If many people have bothered to evaluate when they've done well with the business, it works.

You know that we don't usually stop to give reviews when these are positive and we usually do it only if we've had a problem or issue...

This Rent Cars corresponds to the category of Car dealer.

Where is Goodman Chevrolet Cadillac Nissan?

REVIEWS OF Goodman Chevrolet Cadillac Nissan IN Kentucky

Michelle Wright

Goodman is just that! Top service and quality make them more than good but great!

Emily Polson

I knew what I wanted from viewing their webpage. I was shown it, drove it and was completely satisfied, so I bought it! John Florence and David Pulliam took care of all my needs in an efficient manner. J.D. Jones likewise. We have done business at Goodman's for many years and ALWAYS been a satisfied customer. I am quite sure I will remain one! And, I even got to visit with a former student who works there, Amy Rutherford as I knew her, so that was just "icing on the cake"!

Andreas Elfert

Ronne Barbara

The people are very friendly and efficient! Very nice waiting room.

Donna Curry

Know them well

Billy Baise

I bought a 2011 Nissan from Goodman and got a great deal!! I highly recommend Goodman Nissan to anyone....

Diana Poynter

There great Jordon & Ben so sweet and polite.

Kenneth

Jamie Bybee

The Goodwife

This is an amazing dealership! Super great service for our vehicle and we couldn't be happier. We aren't in the market for a new vehicle, but if we were we'd for sure come here first!

Matt Emmert

Overpriced

Traina Manley

Brought a 2014 Nissan Rogue yesterday and had a good experience. The salesman Jason Edwards was every nice and easy to work with. Since it was so cold stated by asking what I was looking for and found the fix for me. J.D. was great to work with too.

Kenyon Wallace

Decent lounge area and got the job done and when I noticed that the price went up on my service they found a rebate for it.

Mary Hubbard

Liz Dennis

Jeff Moon

Amber Flowers

I've taken my HHR here more than once. The repairs have been done correctly sofar without issues. However, they are VERY expensive. Just replacing rotors, brakes and fan belt was over $600. I could've done this myself had I had more time. My rotor was far too gone to wait for my next off day. It also took them 6 hours and I had to wait with two children! At least the waiting room is nice with big windows, a tv, crayons and coloring books for the kids and soft chairs. The staff was nice though and the facility is clean considering the type of service provided is automotive repair. Of course my uncle is a mechanic and taught me much about self-maintenance despite being a female, so I'd not really notice if it was 'nasty' to those without mechanical experience. I will say though, that I have experienced negative treatment based upon being a woman. Multiple times I've called for quotes and been talked to like a woman with zero automotive knowledge. I've had my husband call for the same quote and not only are they nicer, but they quoted a different price! So, currently I do my own work unless I don't have the time and have money I don't care about which is rare. I'm a total Chevy fangirl, so very annoyed to be treated like I'm just some 'woman'. So, because of the phone treatment, I've always monitored the labor and checked things out before leaving after repairs have been made.

tom harvey

Good service but expensive

Logan Bolman

Great place to get parts you can't get anywhere else

Greg Hornback

Saleman great

Dewight Walker

Duncan Cotton

Judy Simmons

Very good experience but spent 5 hrs there need to have snacks and drinks available in case someone needs them. Love my car so far had it 3 days thanks to salesman and Financial person great experience so far hope it continues

Les Stinson

Nikki Adams

Everyone was very nice and gave us plenty of time to talk with each other about our options, we didn't feel like we had to buy a car even though we were at the dealership well past closing. Our salesman even sent us a text a few days later congratulating us on our purchase and offered to have the car detailed if we brought it back because it couldn't be done before we left.

felipe contreras

Angela Hunter

Very friendly!

Virginia Wood

Shelia Dillard

Jay Holland

Great service. Reasonable rates. Nice lounge to hang out in with TV, while you wait.

Kathleen Smith

My daughter purchased her first car ever from Goodman. Our sales person was very good. But...I bought the extended warranty. After everything was paid that was the end of decent service. We waited forever for the warranty information and had to call multiple times. Mr. Johnson was the person who we were supposed to talk to. He NEVER returned our calls. Somehow we got connected to a parts guy and even though this was not his area he told us he would do everything to help us. He gave us the number for the warranty service. Mr. Johnson is horrible. Less than one month the vehicle started pouring water into the passenger side when it rained. We found out this was a problem they had to fix with a special rubber seal. We were told we had the BEST warranty bumper to bumper by Mr. Johnson. Well well did not. It was not covered. Called the manager 3 times and finally had to leave a message. I was told by the receptionist she was there but for some reason was not answering her phone. I did not expect to get a call back and I did not get one. So... they lie, they take tour money and then blow you off. I would give them ZERO stars but this will not post if I tried to do that. They DO NOT CARE ABOUT CUSTOMER SERVICE!!!!

necia Driver

My experience was good the people are warm and friendly .

Alice Atcher

Jordan was great. However I saved 3,000.00 taking my truck to Louisville for repairs Thank you

Jacob Thomas

Bought a used car and the check engine light came on two days later. Goodman has had my car at the mechanic for a month now. Made the first payment and I've only driven my car for a week total.

Vicki L Dukes

Brian Ralph

Judy Poynter

Donald Buckner

Due to weather conditions (not cold enough) the technician was unable to replicate the problem I experienced in January. However when I left the service area I felt and heard the same noise and transmission failure that I had described, although it was not nearly as prominent. I'm not sure at this point if I'm going to keep the vehicle or wait for a breakdown or next winter for the problem to become more audible and jolting. No updates by phone after three days of testing,would have rated at one star however I feel they did put some effort forth.

Linda Tucker

Everyone was courteous, prompt to respond to my questions and my salesman, John, was most cooperative in arranging our business dealings to fit with my schedule.

The Ole Homeplace Transport

Friendly staff always helpful and timely with all our needs.

Jason Grimes

They financed a car thru some bank and the car they gave me was a lemon. Half the time it wouldn't start and always left my family and I stranded. After the first month I called them and asked for a different car because it wouldn't run. They said I couldn't til the third month. I had no car and No way to work but they expected me to keep making payments on a car that quit after a month. I wouldn't send my worst enemy there!!!

John W

After searching Knoxville 50 mile radius for a week and getting low balled on my trade for overpriced dinged 370Z cars I expanded my Autotrader search to 200 miles. Found a deal here to good to be true and had to go. Pre negotiated, on the phone, trade on condition I was truthful.They came in $1k over 3 other dealers. Asked salesman to describe any hood dings common on sport cars (arrived at other dealers prior to find beaten up paint). He stated there were a few. Must say when I arrived and went over the car with a fine tooth comb it was near immaculate. I have had it home 3 days now and couldn't be happier. A small town fair dealer that seems to actually care! Saved at least $3K over Knoxville!

Kevin Wahl

Please don’t send the customer multiple surveys after each visit. The service is great, and we bring all our vehicle to Goodman’s for that reason, but the 2,3, or 4 times we are asked to rate the dealership each times is a little excessive....

Hunter Thomas

Wendell Locklear

Really?? Went to get a car and the salesperson just disappeared!!! Got a car at another dealership in town, that same day!!!:O. Oh and finally found the salesperson, taking a NAP in one of the cars on the lot!!!!

Darrin Evans

Andrea Sloan

Very friendly, family like environment! Great people, great deals, definitely recommend everyone to buy from them!!!

Myria Harris

The moment I heard whispers that Chevrolet was putting out the 5th generation Camaro, I wanted one. When Goodman got their first showroom Camaro back in 2009, I had to check it out in person. Thanks to the professional and personable John Florence, I was the proud owner of that victory red 2010 Camaro on June 13, 2009. Over the past 7 years, the Goodman Service department has performed all the routine maintenance and addressed all service issues with skill. Yesterday, while waiting for a routine oil change and service, I walked up the hill to the sale lot just to browse and stop in to check in with John, as I have done periodically over the years. I test drove a gorgeous 2016 Camaro, got a great trade in deal for my 2010, and got credit approved for the 0% APR, all while my 2010 was being serviced. Needless to say, I signed and drove off the lot this afternoon. Goodman Chevrolet takes care of their customers like family! I have recommended people to Goodman and John Florence before and I will many times again.

Rhonda Claywell

Goodman is a good dealership but they have a salesman I would not.trust as far as I can throw the city of Glasgow. JR HOUCHENS told me when I asked about a certain type and kind of truck if he found it I would have to buy it without seeing it first. Then when I told him that's ok my dad didn't raise that kind of fool to buy anything sight unseen much less not even driving it first. I made a joke out of the situation and told him if he thought that was such a good idea I would sell him a truck the same way. He replied in private message . . . .and I quote. " Let me ask you some thing. If you had a business would you buy a product and take the risk of getting stuck with something no body wants? I think not. Stop running me down. You don't know me to do such." I have saved the message even though he blocked me on both his face book accounts. The problem is he made the statement that I had to.pay before I even seen a truck and then was hatefull when I made the same offer to him. Sounded like it was ok for me why not him?The GM asked if I wanted him to say he was sorry. I said yes he left me a voice mail and still did not owen. His mistake. I did try to wrk with another salesman but 3 days have past and no one has called with a truck to fit my needs. I wonder if this is the place to buy a auto seems rude and unresponable is the norm. Will they stand by a product they are not even willing to find. The GM of this dealershil can only do so much and can not hold everysales persons hand. So they helped me to chose to wait till next yr. I will go to BG and buy a new auto w straight CASH! So after a long wait and promise they could try and find the auto I wanted . . . . No call so I shall make one more but it won't be to GLASGOW! NEVER BUY FROM LIERS!

Adam Jessie

Kait Chamberlain

Jeanelle McGuire

Very courteous and explained in depth some work I need done before my warranty runs out.

Tinamarie Billingsley

Communication between departments. Sales representative was amazing.

Tina Dufault

I brought my 2014 Silverado in for Recall repairs. The Service manager and technicians were extremely friendly and courteous. They performed the needed repairs in a quick and professional manner. I was very pleased.

Kevin Allen

Good

John Bewley

Bill Baribeau

In June my check engine light came on. 2004 3/4 ton Duramax Diesel pick- up, 168,00 miles. They could not figure it out so they contacted GM for help. GM told them to replace the Turbo. They had the truck for over a month. I kept checking on the truck and they called me with updates, I think twice. I couldn't understand what was taking so long. They told me that they had tech's call in sick and also, they kept pulling the tech off of my truck, to work on other vehicles. One update was that a bolt broke off in each exhaust manifold. They said 2 new exhaust manifolds would be $600. I stopped in to pick up the exhaust manifolds to see if I could get them out, but the tech had broken off an "Easy Out" in one of them and drilled an off center hole with a hand drill in the other. I took them to a machine shop. They got them out for $54.00. The dealership bill came to over $3800. In July, I dropped off a letter at their office to be given to the owner and have not heard back. Maybe they didn't give it to her, I don't know, but I am very disappointed. I have been coming here for 11 years and spent a lot of money with them.

Natosha Stanfield

Very friendly and quick service. They truly seem to want the best for their customers. Everyone that I worked with was truly helpful. I got what I came in for and more.

mitch duncan

Drive up north, save a bundle. Don't waste your time!

Patricia C

Mark Nethery

Very nice people even though I didn't but at the time.

Jerry Miller

Love this place.

im already tracer

m pons

Ben Starkiller

Tony rocks! Found me the EXACT brand new Chevy Spark I was looking for.

Lynn Goss

We had been looking to buy a new car for some time had a horrible experience at Swope in Elizabethtown Ky and we walked away from Ricco a very dishonest salesman, But we talked to Jason at Goodman and he was honest with us, he didn't use the tricks that a lot of dealerships use to get you in there and we appreciated that, We loved the car and the dealership went all the way to Georgia to pick up the car we wanted and we love the car just what we were looking for. Thank you Jason and Goodman.

Nathan Tetzlaff

Me and my dad both just got new cars from here this week. The assistant provided by Paul J. was excellent and the deals were really good. I am very pleased with Goodman.

Raina Hubbard

I tried getting my car fixed some where else, cost me more money! These guys really know their stuff!

Sue Belcher

Melinda Livingston

They were wonderful at the Goodman Chevrolet Dealership. I originally took my car to a dealership in Bowling Green, KY, and they said nothing was wrong, I knew something was wrong. I called Chevrolet and received a Case Number. I then took my car to Goodman Chevrolet in Glasgow, KY and they were excellent. They found what was wrong with my car and fixed it!

Robert MacKenzie

Stephen was our Salesperson and he did an excellent job from the first phone call to working with us on the price and closing the deal. I would definitely recommend this dealership to anyone who is looking for an honest deal. We drove over 2 hours to buy a vehicle from them and drove away very happy!

John Korabik

David Kleimola

Sabrina Barnett

Best service, products, and employees ever.

Bernie Laabs

The employees who I dealt with were all well versed in their products. But the checkout was very bad. After waiting for about 2hrs for someone to finish the sale we finally left and had to go through the same mess the next morning. It's not a good way to run a railroad nor a auto dealership.

Doña Laura

Staff is friendly, courteous and efficient. Great place.

Dana Taylor

John Florence is a great salesman and helped me get the best deal possible! Thanks John!

Jennifer Caldwell

Everyone I encountered here was kind and courteous. The wait area was comfortable and fresh popcorn and drinks were offered. Hospitality you don't receive everywhere. Jordan Clark was very professional and kept me informed on the progress of my vehicle's service, as well as issues I wasn't aware of. Took care of two recalls while there. I feel we received good advice, instead of the usual pressure for an up sale we have seen in some other places. For that, we will likely be returning and recommending Goodman to others.

John Gott

Made an appointment, everything happened on time, staff was friendly, good service, good experience!

Robbie Young

C.J. Bush

reee rose

Even tho my appointment made online didn't show up, they took me right in and serviced my truck quickly

Mike Shannon

I wasn't treated like I was just a customer. They made me feel at home and welcome. Not once did I feel pressured into anything, it was a relaxing experience that I really enjoyed. They made my first New Car purchase a memorable one!

Joe Rutledge

Julie Prafke

The management and staff went out of their way to help me and save me money.

Terri Davis

We just purchased a 2016 Malibu and couldn't be happier. Thank you David Pulliam and John Florence for making our car buying experience a pleasant experience!!!

pamela Davis

was just fine and i love the popcorn!

Debby Ditson

I was traveling through Kentucky when my car broke down. These people went above and beyond to help us! Highly recommend them!

John Manning

James Olson

I was traveling through the area and I started having problems with my vehicle. They got my vehicle in right away and had it fixed by 10 am. One of the best service department experiences I have ever had. Very friendly and professional

Clarke Ferber

Basic fluid change service performed adequately. Was talked into an air filter change which the service advisor was unable to ID the actual amount of filter restriction present on the factory filter restriction gauge (was told filter was "dirty". Area around air filter was not cleaned prior to filter replacement (dirt and contaminants possibly entered intake when filter was changed). More importantly DEF quality fault returned on drive home and is still present 150 miles later. Wind noise/air leaks still present in drivers door seal (was told no problem found) - all they had to do was drive the truck down the road to hear the air noise. Only good news is it's not in reduced power mode yet.

Business Hours of Goodman Chevrolet Cadillac Nissan in Kentucky

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
8AM–6PM
FRIDAY
8AM–6PM
SATURDAY
8AM–4PM

PHONE & WEBPAGE

Goodman Chevrolet Cadillac Nissan en Kentucky
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