Here you will see all the reviews of people who use the products of Bennett Buick GMC (Rent Cars) in the state of Kansas.
At this moment this firm receives a score of 4.4 stars out of 5 and that score has been based on 93 reviews.
You may have noticed that it reaches an reviews average is very good, and it is founded on a very large number of scores, so we can be quite sure that the assessment is quite accurate. If people have bothered to rate when they've done well with the service, is that it works.
You know that we do not usually stop to give evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Rent Cars belongs to the category of Car dealer.
Quick freindly and a good price
Dropped off a vehicle for services tomorrow. Easy in and out.
Outstanding customer service from the Service Department. The Service Department, under Wayne's leadership, places customer satisfaction at the top of their priorities'! I think it is Best Service in Salina. Keep up the good work!
Excellent service. Thanks
Made an almost 3 hour trip out to Salina, KS from Kansas City, MO and came away with an awesome car and great experience. I had been looking for a newer Chevy Traverse for several months and couldn't find what I wanted in the KC Metro area. On a whim, I expanded my search and found an unbelievably low priced Traverse at Bennett Buick GMC that was exactly what I wanted. After settling on a great price over the phone with Braydon and Chris (the GM), my wife and I made the drive to check it out. The car was cleaner than what the pictures showed and we signed all the paperwork with Ryan that day. Braydon even made the trip a couple of days later to KC to deliver our car and take our trade in away...talk about service! The staff at Bennett Buick GMC made this the easiest car buying experience I have ever had. They were polite, straight forward and the facility was clean and professional looking. When I'm in the market again, Bennett Buick GMC and Braydon will be the first people I contact.
I very seldom leave reviews with anyone. My experience buying a vehicle with Bennet has been the best. I’ve actually bought two different vehicles with them and working with Darren was very pleasant. He was prompt in getting back with me and answering any questions I had. Ryan, the finance guy was amazing as well. He goes above and beyond with getting you approved. All that’s within his power. I’ve had others that don’t even try. These guys were did a great job. Thank you Darren and Ryan for making this go so smoothly!!
Great friendly service!!
Just great service!
Excellent as always
Will never recommend buying from Bennett. Darren Ditto sold me a car with numerous underlying issues. Two weeks after totally our car, we were desperate. Thought it was a great deal. Our alternator blew over the weekend, several cleared codes were popping. Avoid at all costs!! Save your money.
Really great service!
Chris eas excellent, all were very nice
If I could give no stars on Bennett Buick GMC service department. Service employee could have cared less that we were there. When vehicle was done, we asked for vehicle inspection form.. He didn't have in hand but said he would mail. 10 days later, still have not received. We will have the dealer in Wichita we have used since 1998 do the service from now on.
Wayne and the guys are great
I bought a used gmc terrain for a great price. Two weeks down the line and check engine came on, starts popping different codes. I came to them since we were well within the lemon law. They told me I should have got the extended warranty. We live 2 hours away so I just can't miss work to drive two hours for them to hard ball me on fixing the vehicle. Fast forward & the alternator blew. So now I'm high and dry with our only vehicle, its not realible. I will never buy anything there again. My wife and I are absolutely astounded by the treatment we received. Do not recommend.
Fantastic. Quick. Excellent.
Great experience!
They did a really good job of fixing my headlight because it had to be removed and exchanged out by a mechanic only. You have to take my whole front bumper off to do that they were the cheapest place in town, really happy about that. Got an appointment really quick, was in and out in no time.
Easy vehicle purchase. Prices are fair and selection is great. Ask for Klara Hemmy, she goes above and beyond.
Very professional service always satisfied with the work they do.
From out of town and broke down. Service dept. Very accommodating
Fantastic Dealership! Great customer service! Chris Scherbring made the entire process easy and streamlined! No hassle, no fuss! I would highly recommend Chris and highly recommend Bennett. We have purchased our last two vehicles at Bennett and they will continue to have our business!
Great staff, very helpful when you drop by. Also a local, family owned dealership.
Typical dealership. Extremely high priced and a total ripoff
I used to take my car to a local dealership in town and after my experience today I am astonished. Wow. I had an absolutely amazing experience, the team I worked with were the true definition of 5 star customer service. I called this morning and spoke with Jeff, who was not only able to get me in right away for an issue but they came to my work and picked up my car for me, as well as delivered it when It was done. Jeff was super professional and very informative on what was being done to my vehicle and kept me in the loop throughout the service. Dan Thornburg was the technician that worked on my car, and it looks absolutely AMAZING. He fixed the issue I was having with my tires (this issue was my fault) made them shine, changed the oil, filter, as well as vacuumed out my vehicle. I can’t thank Dan enough for all the hard word and great customer service he provided! The woman that called to take payment on the phone was super kind and sweet! All in all this was the best customer service I have ever received at a dealership in my life. I will definitely be coming back!
Always very friendly and helpful. Best service department around. Very good dealership.
Great people there along with being very helpful.
Great place to go if you need a car. They were very helpful and all the staff was friendly and professional
Fast and pleasant service.
Family atmosphere
Staff is awesome!
Small dealership friendly staff
I would give a zero rating if possible. My elderly mother has purchased several cars from here. The quality of work and service has completely diminished. I honestly feel they have taken advantage of her. This last car was basically had no choice but to purchase due to her van was in their words “non drivable “ . I don’t feel as if they gave a far trade-in for her van also. She has had her current vehicle which is 2014 for less then a year & less then 10,000 miles. She paid $16,000 for it only to break down 6 months after purchasing needing $3500 in work. Now they want another $700 for an intake manifold. Over $4200 in repairs in just a year. That’s horrible. This is putting her at over $20,000 for a vehicle that I was told she paid too much for. $6000 over priced. Just awful. I wouldn’t recommend them to anyone and are contacting Buick themselves due to they didn’t return my phone call about the issue.
Great service and deals on new cars
I recently traded my truck at Bennett , it was fair , fast , and everyone was nice and friendly .
Went in for lube and oil. Quick in and out and a lot cheaper than where I had been going for the same service. My place to go from now on.
We were INCREDIBLY impressed with the customer service at Bennett. First of all, we had a general idea that we wanted a larger SUV, but we weren't set on any one. They ran the numbers and broke things down for us on SEVERAL vehicles. I know that I repeatedly asked the same questions because there was just so much information, and never once did I feel like Carson was annoyed or short with me. He was very professional and answered every question to the best of his knowledge or found the person who had the answer. Secondly, we were trading in our previous vehicle and they worked out a fair price and walked me through the process. There was virtually nothing that I had to do in regards to the trade. We also had the interior treated, something that I though would take a day and I was pleasantly surprised when they called a few hours later and told me I could pick up the car already! I loved the ease and professionalism of the entire process. They were very patient and kind even with me lugging in two kids and spending half of a Saturday there. I love that they filled our tank before we picked up the car too! I would highly recommend Carson and the staff at Bennett!!
My uncle bought a used car from this dealership with under 10,000 miles on it when he was in his 70's. He took excellent care of the car and drove about 2,000 miles per year. When he died, we took it back to the dealership to see if they would be interested in buying it. It had about 18,000 miles on the odometer and looked like new. They said the VIN number showed it was totaled and was of no value. My uncle never was never in a car wreck, rarely drove the car except to get around town, and parked it in the garage every night. We know, because we watched over him during this time period. When looking at the original receipt, there was nothing listed about the car being damaged goods. The conclusion is that the dealership sold him a car they knew was listed as totaled when he bought it. From the original receipt, which we took to the dealership, it appears he also paid the retail price for a car of that vintage. Other dealers would not offer anything for the car with this stigma attached to the title. In my opinion, they deceived my uncle. You can decide if you want to do business with this dealership. The reason you cannot find a record of the transaction is that my uncle bought it and the transaction is under his name. I met with your used car manager. After he looked at the VIN number, he said there was no reason to discuss the value as he was not interested in buying it. It had no value. That was the end of the discussion. We "disposed" of the car to keep from paying insurance and taxes on it when settling his estate. There is no reason to talk to your GM, now. Had someone told my uncle (or showed a 70 + year old man the Carfax before he bought it) I can guarantee he would not have bought the car. He was very meticulous about his cars. I stand firm about the facts in this post.
Love my new car
Chris Scherbring is so amazing. He talked me through my options, worked quickly to get my loan approved, and even delivered my car to me despite the fact that I live 2 hours away. I will never buy another vehicle anywhere else!
I had a few problems that were to be fixed promptly. As the days went on I made numerous calls only to get a response of "hes with a customer", "hes out of his office", or "hes on the other line". Obviously this is understandable. But once the better business bureau was called to be used I got a phone back within 10 minutes. My truck was then detailed, a light lens resealed, alignment, and tires for 270 dollars. However the alignment was not performed the tires were replaced and headlight sealed. I personally had to replace my burnt out headlight due to already waiting 2 weeks for repair. 3 weeks later my headlight go out again. I check the work that was performed and I was unhappy with the workmanship. Absolutely terrible. We waited 6 hours when we could have went to our local Casey's car wash and detail and got the same job is 20 minutes.
The best service department in town, hands down.
Great staff, checked around & went back to them. That's 2 vehicles I have bought now from them!
Great place to get your next truck or auto
Excellent service Friendly atmosphere
They tried but it didn't work. Nice people
Great service!!
They do great work.
The staff at Bennett went beyond what I would ever expect from a car dealership. Never did i feel pressured, and they were able to work within our budget and provide us with a vehicle we wanted. We are from out of town and they were very flexible with showing us the car and the ultimate purchase. Plan on buying my next car from them.
Excellent Service, everyone is nice, been going there over 4 years with our Encore!
Best in town
We love our Kia soul
Whatever they're paying Kyle it's not enough. Outstanding person to do business with and we are very happy with the personalized service he provided. We would highly recommend doing business with this dealership...to ANYbody! It just doesn't get any better than this....
Smooth transaction! Never felt like I was being being pressured or being "Sold". Very pleasant experience. This really sets them apart from other dealerships I've dealt with!
Wow! Everyone my family and myself came into contact was amazing. Friendly, upbeat, personable, no pressure in anything. Out of cars I've bought in the past... They've been the best! You wanna buy a car go there! Thank you guys.