Reviews of Enterprise Truck Rental (Rent Cars)

3414 Shadeland Ave, Indianapolis, IN 46226, United States

Average Rating:

DESCRIPTION

Here we offer you all the information of real people like you who know the services of Enterprise Truck Rental (Rent Cars) in Indiana.

Right now the firm receives a score of 4.1 stars over 5 and that score has been based on 15 reviews.

As you can see it reaches an opinions average is really positive, and it is founded on a very high number of reviews, so we may be quite sure that the assessment is quite reliable. If there are many people who bothered to value when they are satisfied, it works.

As you know, we do not usually bother to write opinions when these are good and we usually do it only if we have had a problem or issue...

This Rent Cars is included in the category of Truck rental agency.

Where is Enterprise Truck Rental?

REVIEWS OF Enterprise Truck Rental IN Indiana

One Five

Decent trucks

Abdirezaq Osman

Nice 1

Brandon Wilson

*********UPDATE********** After some negotiations, they voided the contract. I was prepared to move on and remove the original review as I thought they amended the problem with me. It was only a week before all the claims that werent there for 6 months suddenly hit my inbox. These claims are ridiculous too. I'll admit, we did some damage to a front bumper, but that's it. The invoice we received for the minimal damage is obviously no a fair business practice either....if I could upload a picture I would. WARNING. DO NOT DO BUSINESS WITH THIS LOCATION. THEY ARE CROOKS. I have 30 box trucks on the road and am in 4 states and have dealt with 50+ branches of Enterprise, Budget, Penske, etc. They put on a really nice face when you start doing business with them. They sell you on customer service and how they will make sure the maintenance is done on their time and basically a ton of other promises they have never made good on. They locked me into a 6 month contract that I have to hire an attorney to prove they have breached. My insurance is threatening to drop me because of how many truck swap outs I have had to do because their trucks are terrible and dont last for more then 2 weeks without breaking g down. When they do break down, and you try and call roadside, roadside tells you this specific office has a block on their services and that everything has to be approved before they can dispatch. So, when my team experienced a break down after hours in sub zero temperatures, or when my team got stuck on a crowded street with the lift gate down blocking traffic, we received NO support from anyone as it was "after hours". When I tried to be proactive about the maintenance as my business was starting to suffer I ended up having to shuttle their vehicles to their preferred mechanic shop, wait on it to be serviced, and hope it doesnt take all day. These are all things I paid for that were built into the contract. This doesnt include the countless times I have coordinated plans with the office only to have them drop the ball and not communicate that something didnt get done or something didnt happen. Then they try and get you on damages and if you dont audit them you will see random charges. I got charged $400 after a tire blew out. They told me they had an inspection that said the tires had enough tread to show it had to be my fault - but when I picked this unit up I saw that it wasnt inspected becuase the guys who turned it in didnt even clean out the cab, neither did enterprise. They just gave it right to me and apologized. They build their contract with the intention to have you pay for their vehicles when normal wear and tear occurs. That's BS I have lost over 5K in revenue from dealing with these people and that hurts when your a small business owner. They are scheming, relentless, and untrustworthy people to do business with and I cant stress this warning enough. JUST STAY AWAY AND SAVE YOURSELF THOUSANDS OF DOLLARS INWASTED TIME AND EFFORT. The one thing I will say they have right is they have a local maintenance guy named Jimmy that I dont even understand how a guy that put together would work for a place like that. Thanks Jimmy

Just a Guy

Absolutely do NOT rent from these idiots. They charged me twice on my card, fixed it and then charged it twice again. Had 1100$ taken on my card for a $175 charge. Then DAN had the audacity to talk tough on the phone. Like he’s a thug. He don’t even know how to spell thug let alone be one. SETH was the only person I dealt with that was professional and trying to get stuff done. Will NEVER rent from enterprise again.

jay peno

Bradley Preston

Christa Booth

Asst Manager Joseph Snellenberger and team member DeMarcus really came through and made my move easy and manageable. I sincerely appreciate the weekend hours and attention when I dropped off the truck Saturday evening. I love the cab-over/rear power lift of the Izuzu they offer and will be using it again anytime I help my friends move. THANK YOU JOE!!

ROSHANTA BURNS

Great place for rentals

Lisa Mohr

Matthew Wiegmann

Great, friendly service. Had to get a last minute rental and they were very accommodating to make sure I got it, then worked with me when the event I needed it for got cancelled and they refunded a good chunk of my cost.

Brian Bunnell

Good customer service

strong6four .

As a small business owner (Kenadi Logistics named after my daughter) I honestly do not know what I'd do without this location and crew. Great balance between professionalism and making you feel like family. They always go above and beyond and without hesitation will go outside their realm of duties to suite your needs. From the location manager Verenda ,to Seth, Dan the Man, Blue Magic, and the prep personal you will always have your needs exalted to the highest level. All these guys are management material and I'm sure will be reaching great heights with Enterprise....

mamadou Barry

Great people to work with. Very friendly with affordable prices! Thank you Blue & Seth !

Blue250

Randy Walker

Ability to rent trucks that I need when I need it. One day or 5 weeks, friendly service and great to work with.

Business Hours of Enterprise Truck Rental in Indiana

SUNDAY
CLOSED
MONDAY
7AM–5PM
TUESDAY
7AM–5PM
WEDNESDAY
7AM–5PM
THURSDAY
7AM–5PM
FRIDAY
7AM–5PM
SATURDAY
9AM–12PM

PHONE & WEBPAGE

Enterprise Truck Rental en Indiana
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