Reviews of Steve's Hometown Chevrolet (Rent Cars)

Sandy Smith

Started out very good , went down hill from there. I'm giving them a chance to make this sale right but so far haven't heard back from them. Did return money we shouldn't have been charged , just plainly didn't want to talk about no apology from anyone. Won't go back won't recomend

Michelle Freeman

Austin in sales was great to work with! From finding the right car to finance and taking my new car home. Everything was quick and easy! The whole team at the dealership was great! I would highly recommend this dealership to anyone in the market for a new vehicle!!

Thomas Huff

I have purchased a number of vehicles and the experience has been a mixed bag. That however was not the case at Steve's Hometown Chevrolet in Payette, ID - This was by far , hands down the absolute best experience I have ever had at a dealership. For reference, I had been looking for a Silverado High Country for about 3 months and being an internet shopper, I was looking across Nevada, Washington, California and Utah. As fate would have it, I stumbled across the best price not only in the markets I was looking but IN THE NATION for this tuck. Absolutely incredible. I actually called the dealership in shock and asked Tyler Taylor how the pricing could be where it was at. He patiently walked me through all the details and set up everything to work smoothly so that when I came in we would have no issues. I am happy to report that he did so and then some. I flew up from Reno, NV to Boise, ID and Tyler was there waiting to drive me to the dealership - he even had a diet pepsi waiting for me in the vehicle - class act. When we arrived at the dealership there were a few folks already in F&I so we grabbed a quick bite to eat and then headed back to wrap up the sale. Tim Nicholls walked me through the final details and had a no pressure offering of additional warranty offerings for me should I want to take advantage of them - again, this was a painless process - easily the best close I have ever had - really great. Once the deal had wrapped up, I had a quick question about the vehicle and Tom Lehman (General Manager) came out and answered all my questions in a really cohesive manner to the point that I expressed my over-the-top satisfaction with the entire process. I was and am completely floored at how easy and seamless the whole experience was. Thank you Tyler & the rest of the team at Steve's Hometown. This sets the gold standard as to how the car buying experience should be! I have never been so happy driving away from a dealership in my life. Keep up the excellent work - I'll be back for our next rig. Thanks again!

longlec .

I had an absolutely fantastic experience with Rob, Leslie, Tom, and Tim at Hometown Chevrolet. The service was absolutely top notch in every way possible. I was treated with the utmost respect, and I would highly recommend this dealership to my friends and family. -Chad Longley

Charlie Schmitz

Michael Melendez and the rest of the team were awesome to work with. I came from out of town and they had the pickup pulled up and ready to take a test drivewhen I showed up, and the negotiating and financing process went extremely well. They even drove my old pickup back to Nevada for me. These guys are definitely going to be my first call the next time I’m in the market for a vehicle.

Shell Ashley

Test drove a few cars with Kevin Parker to work out which one would work best for us - very helpful and informative - love my new car!

YUSEF BARNARD

Had an awesome experience. I didn't even think I could buy a car but Micheal Melendez made it happen. Props to Mike, thanks buddy.

Mary Gauthier

Very helpful and friendly

jennifer caso

Buying a car here was the BEST buying experience ever. We have bought a lot of cars and this was by far the easiest. We live 4 hours away and they delivered the car to us. Paperwork literally took under 10 minutes and was done in the convenience of our kitchen. Chris and Tommy were so knowledgeable and friendly. I cannot rave about this experience enough. No hassles, excellent cars and honest people. Buy from Steve's hometown Chevrolet, you will not be disappointed.

sadee merrill

Gio in the service department ALWAYS goes above and beyond for both our vehicles. We always know when he helps us out that everyrhing is big done right!!

Trevor Lee

My experience with Steve’s hometown and especially my salesman Paul Marshall was an excellent. He was helpful and personable without being pushy. I would recommend Steve’s hometown & encourage you to ask for Paul Marshall.

PHil BOwden

Have a great experience with Tom and Chris when I bought my New Chevy Colorado.Z72 Would recommend them for sure.

Debra Smith

I recently purchased a car from Steves' Hometown Chevrolet in Payette, Id. I knew that I wanted a hatchback of some sort, so I went on Carfax just to see what models and prices were out there on a used vehicle. They had a 2015 Chevrolet Spark that I couldn't stop looking at. I filled out my information on Carfax, and was very fortunate to have my interest answered by Michael Melendez. We spoke about my financial situation, but the biggest obstacle for me, was the 7 hour trip to get there.That was just not possible for me. He mentioned that they had transported vehicles before. Long story short, my loan officer worked with Michael and his manager, Chris, and a deal was made. My car was literally delivered to my door on March 31st of this year. I haven't had a car for almost 6 years, and Michael did everything possible to make certain that I ended up with that Chevy Spark! For as long as I live, I will be continually thankful for Michael Melendez, and everyone involved in seeing that my dream became a reality!! Good job, everyone, and thank you all!

Art Hanigan

Michele always spoils my wife. We are happy doing business at Steve's Hometown.

Kenneth Coleman

I want to personally thank my salesman Jay, sales manger, finance, GM and all the staff who helped my family purchase our first truck. These guys are top notch professionals who care about their customers. As a veteran a lot times when doing business I hear people say “thank you for your service “ and then try and take advantage of you. Not with Hometown Chevrolet they made it their mission to get me the best possible deal for my situation. I felt like they genuine people who really wanted to help me. I must say I visited two other dealerships before making my way to Hometown Chevrolet. It’s was amazing see the difference in the manner I was treated at one dealership compared to how I was treated by the staff at Hometown Chevrolet. Let’s just say if you want a Chevrolet, Buick, or GMC it is worth it’s weight in gold to travel down to Payette and see these guys. Best car buying experience ever. I will be a lifelong customer and they have my business for life. Thank you guys again and the I mean that sincerely from my heart. The Coleman Family

Vern Perdue

Vv

Derek Perez

Mr. Knoll and his Team are unmatched! 5 STARS ALL THE WAY!!!

Ronald Smith

Guys were very helpful and efficient, found the right rig and financing and was on my way. My wife loves the car and all is right with world. Thanks Would buy there again.

Jesse Miller

Paul Marshall was very friendly and helpful

Tarra Schaffer

Tom Schaffer offerred great service! Thank you for staying late to make sure I got the vehicle I wanted.

Carrie Sevy

Steve's Hometown in Payette has done the impossible and found a vehicle that fit our criteria and got us in it with NO down payment. We are a one income household and need a minivan for less than $5000 with less than 150k miles. Tyler worked so hard and found us a vehicle and our monthly payment is only $116 a month. I highly recommend at least checking them out, we went in Saturday for a different vehicle that we ended up not liking and Tyler brought us back Monday to look at this one. Honestly, my husband had no intention of buying a vehicle but it was perfect and everybody there worked so hard to get us into it. Tyler, Chris, Michael, and everybody else there are amazing!

Steven Davis

Thanks Jeff!

cary gibbs

I purchased a new to me pickup today from the crew at Steve’s Hometown Chevrolet, I really enjoyed working with Art Camp and Steve even took a few minutes to visit & thank me for choosing his dealership. This is my 5th purchase from one of Steve’s dealerships over the years and I have always been satisfied.

Misty Spiers

My husband, Scotty Luoma and I just bought a new GMC Terrain from Steve's hometown in payette. Michael Melendez was awesome to work with. He made the experience fun and was willing to help negotiate prices to get us in the vehicle at the payments we wanted. We were already partial to Steve's hometown from a previous experience in the weiser location, however this experience increases our wants to continue doing service with this dealership. Thank you for being our salesman!

Duane Rhoades

Great deal's

Bobby Sue

Mike M. Was prepared. He was very nice during the test drive and attentive to my limited time schedule for purchasing. Everything was done and ready in an hour.

John harris

TOM TOM And Tommy make a great team basically ask for Tom or Tommy when you go here they will treat you right!!

Deb Hardy

We had a great experience here buying our new truck! Fantastic people to work with!!

Foreverover.xoxobb Dski

After searching everywjeve else we found the truck we were looking for here. Art C helped us out and let us take a nice long test drive to make sure we liked the truck and made the paperwork easy. He was a great salesman to work with and didnt try to get us to buy extra add on for the truck, just made sure we were happy before purchase. thanks Art!

S Anderson

We purchased a truck from Hometown and after paying off the vehicle we were having trouble with bank/California DMV to obtain the title. Called Wendy at Hometown and she worked the phones until she got DMV to dig a little deeper and find our title.

James Criss

Went there approved through USAA TO BUY A VEHICLE and they kept trying to get us to go through GM and wouldn't give us a good deal and kept jerking us around.

Dale Potter

These guys are awesome!! I work in nampa and they made it so convenient for me throughout the entire process!!! They even stayed a little after hours so that I could sign the paperwork and go home with my vehicle that same day!!! I highly recommend steve's hometown in payette to anyone who is looking for a completely stress free, easy as can be, car buying experience!!! Thank you all, especially Brandon Hook, for making this the most enjoyable transaction I've ever made!!!

Josh Goode

Really good guys over there and right on the ball. Pulled in with my truck and they were able to get right on it. In my line of business that is top notch. Warranty repair still to be made but they jumped right on it. Thanks guys. If I have my truck back in two days this rating will go to 5 stars.

Tayler Ford

Service department spot on...thank you!!

Diana Pitts

The staff are always very helpful and courteous. They got my SUV done in a very acceptable time frame.

Darian Farias

The guys over at Steve’s home town Chevrolet. Michael the sales man and Bill the business manager did a wonderful job in getting me into my first car a new 2019 Chevy Cruze. Steve’s home town Chevrolet is where it’s at for great service and all. Thanks guys love the new car.

Shawn Jenkins

Very nice staff. No high pressure sales. We got a fair deal and trade-in. Our engine gave up while on vacation and we had to get a new car. They made a stressful situation much easier.

Miguel Nunez

Definitely would recommend them, Paul Marshall makes the car buying experience way smooth.

robert breen

Purchased a used car, with Jimmy Gross as the salesman. He was informed, courteous, and respectful. The overall experience was satisfactory.

Glenn Bylsma

The buying experience was easy, fast, and stress free. I scheduled a service appt. that took my truck in on time and the work was completed while I waited. The staff is both friendly and professional. A great dealership to conduct business with.

Jennifer Reeder

Friendly staff and fast oil change with service detailed handout.

Tami Skinner

nice people

John 42

I live in Reno, NV and I found a great truck that had a price that beat everyone in Nevada, “wasn’t even close”. I called and talked to Tyler Taylor over the phone. I was concerned about driving 7hrs to Payette and having to deal with all the hassle of waiting on paper work and just all the hassle of buying a truck. But he was awesome, I was able to do pretty much everything over the phone and email. When I got there, my new truck was sitting there pretty much waiting for me. I got a good deal on my trade in, Tyler and everyone else was great. All the paperwork was ready to be gone over, they answered all my questions and I was out of there in no time and made it back to Reno that night! I highly recommend trying this place if your looking for a new vehicle!

Gary Mullins

The worst experience ever they tried to sell me a lemon

Lizzy Beers

Shane was our car Salesman, he was super cool! Loved the experience! We forgive him for having an H in his name! Thanks Shane! Definitely suggesting you!

Danielle Estep

This was by far our favorite car buying experience. Britni is an outstanding sales representative. She is personable, knowledgeable, engaging and proficient. She took amazing care of us as did everyone who was involved with helping us buy our new car. I can’t say that I have ever enjoyed buying a new car until now. We were in and out quickly. It felt like we were enjoying the company of friends. They really go the extra mile in getting you the vehicle you want. We will definitely do business with them again and recommend them to others.

Juan Perez

Thank you for all your help Shane in helping me get a truck with low monthly payments I greatly appreciate it! You’re awesome!

Alexa Hutson

Big thanks to Paul for getting me into my new car. He was very helpful throughout the entire process and worked hard to make sure I got the right car for me. I highly suggest going to him when you’re in the market for something new.

David Thomas

Jeff in service was amazing. Made a tough experience better by explaining the problems and assisting us through the process of our vehicle repairs as well as thinking outside the box for options.

Lorena Snell

My husband & I went in to buy a Chevy Silverado 1500 1/2 ton truck to use as a second car! We were beyond impressed with the service provided by Tom, Chris, & Tim. We will definitely go back & buy our cars from them again.

Jasmien Lancaster

Besides Tyler Taylors descusting behavioral issues we got a wonderful car with a wonderful deal thanks to chris knoll.. the other associates were fantastic and helpful im currently in the military and also 8 months pregnant, so when my husband an i showed up with our 2year old to get a new car financed the other staff were truly understanding and even suplied my daughter with toys, crayons and a balloon since it took tyler over 6 hours to make the deal happen.

Mary Tonge

I made a phone call this morning and this afternoon I am in my New vehicle driving thank you Michael

Sara Schaffer

Tom Schaffer, a salesman, is highly skilled and personable.

Michael Meuret

Can’t be trusted. Was first to reserve the new Vette and guaranteed it was ours and then told owner was selling it to someone else. Kendall, stood behind their word.

Caitlin Morris

We recently purchased a vehicle from Michael Melendez at Steve's Hometown. He and his team provided us with EXCELLENT service. They were kind, patient and went above and beyond for us! Cheree & Chris were exceptional as well. Everyone was open and honest and helped us pick the best car for our family! I would recommend them 10 times out of 10. Thank you Michael and team for making our car buying experience easy and fun!

Payette Plaza

Went in to look at Pick-ups.. Salesman Austin Hill was amazing and so was Chris in the finance department!

Mark Jones

Made alot of promises about gonna get me the truck I want at the price I want blah blah blah never heard back from them I called them an went back to check in but always a different guy cause the other guy I talked to got fired 3 different guys? Somethings not right!

Sara Crow

Had a wonderful, positive experience. Paul M was prompt and efficient. All the staff were very upbeat and pleasant.

Marina Jimenez

My experience here was excellent I am the type to be suspicious of sales people of any kind but Jimmy Gross was very friendly, helpful, professional and honest. I highly recommend him for everything here!

Barbara Marshall

Worked with Paul Marshall. He is polite and knowledgeable. I hope he is still working when I am ready for a new car.

Martin Guzmán Roman

(Translated by Google) well they help (Original) Ayudan bien

Ira Pollock

I was on a trip to Colorado when I had car trouble. Baker Garage didn’t have the part needed for the repair so they called Hometown Chevy. I got to Hometown during the lunch break but as soon as the mechanic got back he jumped on my repair. In the meantime the service manager asked if there was anything else they could do for me. Then as soon as the repair was over both the mechanic and manager made sure everything was taken care of. Total time spent there was less than 2 hours and the repair bill was quite reasonable. Bottom line: Hometown Chevy was great to deal with, highly recommended

Julie Pate

Gio in the service department and Michelle in the body/collision shop both know how to provide top notch customer service. From start to finish they did awesome!!!

Barbara Jacobs

They need to step up their customer service. They don't communicate with customers. Then sell cars in the middle of deals.

Angie Kirkhart

We recently had what I consider to be one of the best car-buying experiences my husband and I have ever had. In the process of purchasing our latest car, we were at each of the three local GM dealerships. Two were absolutely awful, and one stood out as exceptional. Steve's Hometown Chevrolet in Payette, and Devron Pendill, the sales associate we worked with, made the car buying process nice and easy. We had questions and Devron was very responsive over email and the phone. He was upfront and disclosed information the other dealerships purposely tried to hide. We knew what we wanted and were able to make all the arrangements to take ownership even before we got to the dealership. We literally only spent about 45 minutes at the actual dealership finalizing things. It was a great process. Chris was excellent to work with finishing up as well. We live in Meridian, but it was definitely worth the drive to Payette for this purchase. These guys were great.

myra benedict

Paul Marshall is the best

Reid Houck

Excellent buying experience! Jimmy did fantastic and Tom was a superb GM, fixing a small glitch in the deal. Tim (finance) was awesome and has a great tact & sense of humor! I would recommend this dealership to anyone looking for honest treatment and great prices. I traveled from San Diego to make the deal and it was worth every bit of effort. Well above average in all categories!

Mary Butler

I have bought all my cars through Steve’s. Paul Marshall is the only car salesman I use. He provides great customer service!

Shane Thompson

Very helpful and informative. The made sure I understood everything that was happening with my purchase.

ryan baxter

I can't say enough good about their parts department. We have an auto repair shop in Fruitland, and their staff consistently go above and beyond to help us out.

Pilar Ogier

We went in for a manufacturer recall and the whole place was so helpful. They found an issue and let us know about it.

Bill Punkoney

Art was very helpful. Happy with our purchase.

Naoh Rice

Went to trade in a 04 jeep library with 85,000 miles on it, so pretty low miles. In on a base model spark. They offered a trade in price of $1000..... for a car that would resale at $6000 without even a issue, the worst experience ive ever had at a dealership, will be taking ALL my friends n families business elsewhere.. Very insulting.

Paul Blackburn

Excellent service. Got me in at 3:30pm and I was on my way 2 hours later.

Kara Haun

Had a great experience today with Steve's Hometown. Art was very helpful to find what I wanted. Thank you to everyone involved.

Pearce family

Great dealership my salesman was Paul Marshall got me into my very first car! Nice guy easy to work with.

purdom82 .

My experience with Art at Steve’s hometown Chevrolet, Payette Idaho was the easiest most comfortable car deal ever. Let me start by making it known that I live in northern California and was willing to travel for a deal. I was looking for a CHEVROLETTE 2500 diesel and found one at a great price online with their website. My fear was hidden fees and missing features I was specifically looking for on the truck. I eventually got in contact with a saint of a man named Art. Art was the salesman I dealt with through the entire process. He was very honest and didn’t feed me any nonsense. Throughout the span of a week I was in contact with him with any questions I had. If he didn’t have an answere (which he usually did,) he would call me right back. He sent detailed pictures and videos of the truck because he understood I was committing to a flight and didn’t want any surprises. We did the credit check online and worked out all of the numbers, proof of insurance, and logistics of flying to Idaho over the phone. Art helped me understand the process in transferring a vehicle from one state to another, smog etc. He also offered some travel/lodging advice! We flew to Idaho and Steve’s hometown Chevy picked my wife and I up at the airport. We walked into the dealership and drove out 45 minutes later. Super quick because all of the details were previously worked out I can’t say enough about Steve’s hometown Chevrolet and their hospitality. Super nice people with no BS. Art made our out of state purchase easier than any local car purchase I have ever made. I got my dream truck and felt great about it from start to finish. Thank you Art and Steve’s hometown Chevrolet!

Jeff Shaw

We broke down on the road near Payette while traveling. We had our vehicle towed to Steve's Hometown Chevrolet. They took good care of us and made the necessary repairs. Shortly thereafter we had more problems and they responded quickly by making the 2.5 hr trip to retrieve our vehicle and provide us with a loaner. After finding that the part they replaced had a warranty issue, they completed the rest of the repairs and we are back up and running again. They have great customer service in all departments and I would recommend them to anyone.

Mark Duncan

I was reluctant to go back to Steve's Hometown Motors after a bad experience in 2001 when I purchased a new vehicle from them. I am glad I put the past behind me and walked through the door. Even though I had to do some research on my own from other dealerships to get the best price possible, the salesman and Sales Manager were outstanding. Both were very personable and listened to my requests and understood my reluctance from my previous experience. Regardless of where you buy, do your homework. It's worth it! In the end, I was happy to keep my business local and Steve's Hometown Chevrolet treated me well.

Guy Kallberg

Paul Marshal, what can I say that isn't already known about possibly the best car salesman west of the Mississippi? Polite, courteous, knowledgeable and dare I say prompt? I honestly had no idea car buying could such and enjoyable experience, I don't even live in the area anymore and I plan on returning for the purchase of my next vehicle as well. Thank you Paul for showing me that car salesmen apparently do have souls.

Danny Nava

After further review of spending 18 grand here on a car- I realize why there was 6 car scent things in my car. I drive a semi so I’m not home often but after coming home a few times the car scent things were wearing off and a musky weird smell comes from the A/C,,, I’ve asked Paul countless times to fix the problem. They obviously knew because they put 6 car scent things in it. Kinda mad at this lot. I guess I’m just gonna have to climb the ladder on this. 18 grand should be a flawless vehicle.... shame on you Steve’s hometown motor ,,, looks like one star reviews are working their way up

Eric Saenz

Service dept helpful, sales pushy

Diana Rodriguez

What car were you looking for then you tell them a used good car because only you know what you can aford or you have a budget but nooo there like take this small brand new car it has road assistant lol were a Family of 5 we dont fit in a small car n why would you want road assistant if its a brand new car we wanted something with low price n they said no it had to be the small car or nothing can you imagine all 5 of us like a sardine as if aint funny that they say hispanics always drive clown cars

Darrell Haney

Grant people

J Jean

In 2008 I bought my first second GEN dodge from hometown motors and the service was so great and the pick up is still going strong that when our family decided to upgrade to a larger cab size they were the first dealer I had in mind. Even though we have since moved and live 4 1/2 hours away I looked them up and found exactly what I was looking for! Tyler Taylor was our salesman and I cannot put into words how incredibly helpful and genuine he was. He went above and beyond and out of his way to give me the information I needed before making the trip with our two small children so I was almost certain that this pick up was exactly what we were looking for. When we got there, there were no surprises because he had already told us everything that we needed to know and the pick up was fabulous! We are ecstatic about our new (used) pickup and would highly recommend them to anyone! Ask for Tyler, he’s your man! He’s not pushy to get you to sign paperwork and is really out for your best interest!

unicorndream1969

Car lot. Some staff are nice.

Ron Huyck

Honest and up front people!

Jan Henderson

Excellent and friendly....very helpful

Loralie Stearns

I had a bit of a horrifying, vehicle buying,experience in which was pleasantly turned around by an angelic salesman Michael & ended up being a satisfying deal. As far as Hometown Chevrolet a big thumbs up to everyone concerned. Thanks ❗❗☺

debbie rayo

Tyler Taylor and Jimmy Gross thank you guys so much for your help.And foe keeping it positive for us.I went in sceptical and Tyler went above and beyond.I'll be back in the future.

Giovani Sierra

Awesome staff get the job done right the first time will be back

Jimmy Zektar

Zero stars. Sales guy stunk and so did everyones attitude. Tried to rip me off, so i left.

Phil Jacques

I had a very pleasant experience at Steve's Hometown Chevrolet, buying 2 vehicles within 2 weeks.

Rebel Yuma

Outstanding as always!

John Watts

We bought a used car from Steve's Hometown Chevrolet. It was easy and straightforward. They had exactly what we wanted and with upfront pricing and a fair trade deal, Kevin made it quick and easy. I would buy again from them next time we're in the market.

Cassandra Goodman

Paul Marshell made sure I had a great experience here at Hometown Chevrolet. He was friendly, helpful, answered all my questions and very knowledgeable. Thanks Paul!!

Katie Franklin

Not impressed at all. I've taken my car in to their shop three times since the change in ownership. Two weeks ago I took it in for a check engine light and a burning smell. They kept my car for eight days and only offered me a rental car after I asked for a loaner twice when they had already had my car for three days. The first time I asked for a loaner, I told Jeff it would really help me out, and his response was, "yeah, I bet it would help you out to have a car." Seriously? Even when they finally offered me a car, it was offered was through Enterprise in Ontario, and I would have had to pay the difference between what my warranty covered and what the rental car cost. Seems to me that it's their fault they don't have enough loaner cars, so they should absorb the additional cost of a rental instead of passing it on to the customer. Fortunately most of my repair was covered by my extended warranty (they charged the company $1,200), but they still trip to rip me off for some nuts that apparently weren't covered. Jeff told me there would be 6 nuts for about $3.75 a piece ($22.50), but but when I actually went to pay I was told there were 8 nuts at $7.50 a piece ($60). I normally wouldn't have said anything, but there were a lot of shady things that happened, so I pointed it out to Gio and he fixed it for me. That was two weeks ago. Then yesterday, my check engine light turned back on and the burning smell came back. I presume it's the exact same issue that Steve's Hometown spent 8 days fixing and made $1,200 from the warranty company. So now I have to take it in again -- definitely not going back to Steve's, though. The one positive thing is that the staff is friendly. I think that certain things are out of their hands based on policy, but it was certainly a disappointing experience for me. Like I said, I've been to the service department three times since the change in ownership, but I don't intend to go back.

kevin woodall

Very disappointed in my visit here and will not be returning. I drove an hour to see a truck here and was told I could look at it but when I arrived they had sold it and did not tell me. The salesman did not appear like he cared and appeared very unmotivated to make a sale as he was playing games on his phone during my test drive. VERY UNSATISFIED

Jamie Maxfield

We worked with Jimmy Gross and he was awesome! Great service!

Jackie Smith

Excellent customer service

Noel Stark

Great place sales people and service people were all super nice.

Jeff Butler

Paul Marshall!!!!

Jack Heffling

I have bought many cars and dealt with many dealerships and must say the Steve's Hometown Buick was my best car buying experience ever. First, I got a great price on a new Buick. Then I received a very fair price on my trade-in. They were honest and up-front about everything. A special thanks to Paul Marshall who provided great service from initial emails to turning over the new vehicle. What a difference, getting straight, precise answers to all of my questions in advance rather than the vague, "when can you come in" sales tactics. Thanks again!

Kim Rostad

I want to say thank you to Christopher Knoll for finding me a vehicle that fit the requirements I asked for. He did a tremendous job on making sure the buying process went smooth. The staff at Steve's hometown in payette are friendly, courteous and enthusiastic. I have purchased vehicles before but never had the professional experience I received yesterday. Thank you so very much. Kim Rostad

Dougie Rodrguez

Jimmy i say is a very great salesman and I'm looking forward too doing business in the near future.

jon rasmussen

Paid them to fix my oil leaks. Got the vehicle home after repairs and found it was still leaking. They apologized and were quick to get me back in the shop. The second time, I picked it up after hours and saw there was still oil dripping. I wiped it up thinking it was just residual. But after a 90 minute drive home, I realized it was still dripping oil. I cannot park the vehicle in my driveway without it leaving puddles. The staff was incredibly nice so I gave them 2 stars. They did fix some of the oil leaks, but I can't keep drivings 3 hours back and forth for them to get it right.

Christopher Antonelli

Started well with salesman Paul, excellent guy, though not too knowledgeable on all gadgets and gizmos these new cars have to offer. I test drove about four cars, spent two hours on deciding, and the floor manager comes out , he sent his salesman back in the building then turns to my wife and I demanding numbers and he insinuated that the car I liked was too much money for I, before evan running my credit . I told him what I had envisioned for the payment to be , and he scoffed "rates went up" . He was not interested in knowing what we liked or disliked, he was just interested in a sale. Pretty much the feeling we got out of him was "make up your damn mind or get out" He was very pushy. Well if his intentions were to run my wife and I off , it worked. A nice afternoon shopping with the family , ruined by their floor manager, lost a sale , and a good rep. Hopefully they treat there next customers better.

Stewart Hyndman

Bought a car...

C A

They were very helpful when looking at new Silverados. I will definitely keep them in mind when I purchase my next vehicle.

Quinn Benedict

Paul Marshall is the best

Bryce Waite

Had an appointment to test drive a vehicle. Let the sales person know that I would be coming in a couple hours early. When we came in, the vehicle was being sold. Salesman was nowhere to be found and never returned my message. A simple response letting me know that the vehicle was no longer available would have saved me the 45 minute trip. Bought a similar vehicle from a more professional and reputable dealership.

Rodney Frank

First off, whenever you drive 50 miles to go to a dealership, you really hope that the people there will be helpful and friendly. Boy were they! Aaron Klem, the general manager, went out of his way to make sure that my buying experience was amazing! He made sure that it was quick and fairly painless, and he didn't really argue back with anything that I wanted when it came to cost and payment. He was helpful and made sure I left happy. Then, when I came back for a few touch-ups, he once again went beyond what he needed to do, and made me feel like I was his number one customer. I plan on making the 50 mile drive every couple of years for a new vehicle...and it is all because of how they treat their customers!

Jennifer Kurdy

Paul Marshall was SO very helpful! We appreciate the amazing communication and customer service. It was a great buying experience!

Christy Hahn

Just bought our new truck from these great people highly recommended before you go anywhere else. Thanks Michael Melendez

Karli Wilson

Giovanni in the service department is always so helpful and willing when it comes to my car! With my car being foreign, a lot of people won't work on it. But Gio never hesitates to help me with anything and if he can't do it, he makes sure to find me someone good and efficient to help. Definitely will recommend him to anyone and everyone!

Ally Ritchie

When I stopped in to see what my options were for a possible trade in I was helped by Paul Marshall. He was very nice and knowledgeable and was able to answer all of my questions. he showed me a few of my options and didn’t try to talk me into something that I didn’t want or something out of my price range.

Roy kilroy

the folks behind the counter in maintenance are great. Friendly and are ready to get the job completed. I had made a appointment to have a oil change on my wife's 2013 Impala. They couldn't find the appointment that I made two weeks in advance. But it was all good. They got me right in. It's a bit of travel but well worth the trip. thanks for the get it done attitude.

Tracy Cummins

I have gotten wonderful service here. When selling and buying and servicing my vehicles I prefer this company!!! If fair treatment is important to you, go here!

Sarah Marie

I originally gave a good review but I now only give 1 star. My boyfriend bought a car from there and we learned that they masked a very musty smell with several strong air fresheners. Once the air fresheners stopped working the car has a weird smell and that’s pretty disappointing.

Lynn Fairchild

My experience with Britni was excellent, she was very easy going. I'd recommend anyone to go see her.

Chris Hoagland

I have been very well taken care of.

Sarah Hill11

Was a great experience! Salesman Austin Hill did a super job and so did Chris in finance. I am a returning customer and will continue to choose Hometown motors for my shopping experience!

Sabrina Ritz

Experienced mechanics that know my vehicle.

Adonna Connell

the people were pleasant enough, but the overall experience wasn't what it should have been. my husband went in to buy a truck from james ( the new guy). he told my husband that the vehicle had been gone through with a fine tooth comb and that all necessary repairs had been done. he also told my husband that when we came in to sign all the docs that a copy of all the work that had been completed would be given to us and that the truck would be detailed and ready to go. fast forward 24 hours, we go in to sign the paperwork. first thing i notice as i'm walking be the truck is that the entire passenger side is filthy- not good. then, knowing that we are on a tight schedule nothing is ready to go and they're still "working on some things". james has us sitin his office until the finance guy is ready, asks us for referrals, and hands us each a stack of business cards. we head in to finance, ask for the list of what's been done- ***crickets*** we'll get it to you. all done. papers signed, we go outside ( where the rest of the team is standing around in a cloud of vape s"smoke") and i tell james that the truck is dirty and ask him for a voucher to come back and have the truck detailed. he says sure he'll send it to us ( again with the we'll get it to you) and the fuel tank isn't even full :-( 3 days later, husband is driving his new ( to us) truck- check engine light comes on, dashboard lights up, weird things happening... but truck is running fine so he thinks it's just a glitch. it's not. transmission is slipping... so much for believing that "everything" had been gone through and that all necessary repairs were done. needless to say, no paperwork or vouchers have arrived. no follow up calls to see if we're happy with our purchase. pleasant people, close to home. but won't shop here again nor will we refer our friends #shouldhaveshoppedatbronco

Christopher Martin

They are very friendly and they won't push u on buying a car. They are very knowledgeable on the vehicles they have

Wayne Nihart

We headed over to Payette yesterday to look at a 2018 Colorado Midnight Edition with Tyler Taylor. We bought it! Let me tell you what: if it’s a good salesperson you need to go into the manager’s office to get you the very best deal, Tyler is the guy who will do you right! Very happy with the attention and help he gave us. Very knowledgeable about the vehicles he sells. I wouldn’t want to buy another car/truck from another guy. See you in 5 years Tyler!

Sarah Barnard

Great buying experience Micheal Melendiz a salesman works extremely hard to get u the best deal possible he isn't afraid to keep having things worked over to get you the payments your comfortable with. He even still helps you out after you buy the vehicle from him going above and beyond as a salesman. Very positive experience at this dealership have enjoyed each employee we've dealt with here!! Definetly going to be our dealership from here on out!

Diana Thomas

Michael Melendez in Sales wow, very helpful and worked within our means. Pleasant, friendly, professional, personable and made buying our truck a good experience. Actively looking at different inventory locations to find us the right truck and providing knowledgeable information. Would use Michael again in buying a vehicle. Thank you Michael Melendez aka "Curtis".

Brian Lara

Michael was very helpful and never pushed me into getting something that didn’t work for me. Awesome place highly recommend.

Doug Kurt's

Britain was awesome with helping me find my pickup very patient would recommend her to anyone I know

Casey Feldner

They had great customer service, had things done in a timely matter.

Alicia Pauley

I had the absolute best service experience at Steve’s Hometown Chevrolet. Not only was I provided with exceptional customer service by Chris Knoll but he went above and beyond by scheduling my appointment for me and then notifying me of the date and time. The staff was very friendly while I waited for my vehicle and the store was very clean. I highly recommend Steve’s Hometown to anyone looking for great auto service or to purchase a new vehicle.

Caleb Tester

They have pretty cars and trucks that I love to drive by while remembering I'm broke.

Mark Munroe

Great service and fair to work with.

Holton Productions

I was in a bad spot after my accident, I needed a truck quickly. After visiting literally every dealership in the valley, I called Steve's Hometown and spoke with Britni. She was very chill, no pressure and the best part is, the price was MUCH lower than the other dealerships. Next time I need a new vehicle, I'm going there first!

Shannon Pancho

We can’t recommend Michael Melendez enough. We have purchased many vehicles and, I am sure as with most people, we have had some pretty awful experiences. This was honestly the best experience we have ever had. Michael is diligent in his efforts to provide all of the information needed for the customer to make an informed decision. He is low key, no pressure and above all else, he is honest and straightforward. As a consumer, the honesty is what I appreciated the most. Aside from your home, a car is one of the biggest purchases you will ever make. All any consumer wants is to be treated fairly, honestly and with respect. He provided all three and then some. He picked us up from the airport and was genuinely excited for us and our new truck…. He is simply a great person who happens to be really good at his job. Not only do we have a beautiful new truck at a great price, we felt lucky to have gotten Michael to help us through the process. All businesses need to make a profit, and honestly, we could have gone anywhere but in the end we felt good about spending our money at a dealership that values and respects its employees and customers.

Clarissa Cormier

Rhey tried to sell us a vehicles that was in a wreck thinking we'd not ask for the Carfax.

Jean Pattee

great customer service Tom Schaffer was helpful and friendly and everyone there came up to hi easy car buying with no hassles love my new malibu

Debbie

Thank you Tom for the great deal on my new vehicle!

Leslie Jayo

Jimmy did a great job explaining everything. I will recommend him anytime

Kimberly Labrousse

Bought a car from Tom Schaffer, made it easy and painless. Very quick to answer any questions I had. Will be back next time.

Troy Adams

I was extremely disappointed! I was looking at chevy cruse hatchback the one I seen online was close to other dealership Internet price. When I put my hands on it it wasn't what I expected. So l started looking at sedans. Found one I liked worked a deal. Looked online at other dealerships. Found one identical to the one I just worked the deal on for $2,600.00 less. They told me that they would be able to sell it to me for that price and told me that I wouldn't get as much for my trade. I left and drove over to Peterson's Chevrolet. Peterson's Chevrolet and Karen Martin she goes by Big Mama made liars out of Tom at Steve's Hometown Motors. To everyone that reads this and are looking to get a new vehicle it will be well worth the drive. Unless you don't like saving A LOT OF MONEY!

Libby Williams

Austin and Chris made my first car experience the best! I will definitely recommend them to anyone and everyone in the market for a new car!

Christopher Ames

The body shop was great

Terry Hurrle

Once you buy the customer service is gone as fast as your money.

danner davis

A+...Jimmy was a great guy to deal with as well as others, no pressure environment and all around pleasant car buying experience...Thank You

Josie Roland

Worst dealership I’ve ever dealt with. I went in excited to buy a truck, and they gave me the run around. I made numerous trips out from Nampa to test drive a truck after the salesmen said it was ready just to get there and find the truck was still in the shop. They did not seem interested in making business and have horrible customer service. I could never get a real answer and the service department is a joke. They made buying a car a horrible experience and I would not recommend them to anyone. After three weeks of waiting, I took my money elsewhere.

eric smith

We made the trip from Central Oregon because their pricing was the best in a 5-hour radius. There really was a "hometown" feel to working with them - very little about this purchase felt like the usual "car deal"! Jimmy was easy to work with and respectful of limitations due to work schedules (we made this long-distance deal almost exclusively via text messaging.) There was a small misunderstanding when we arrived but Jimmy and the general manager Aaron immediately got it resolved. In fact, we were particularly surprised & impressed with Aaron's genuineness and style of communication ... completely different from any other experience we've had dealing with a sales or general manager of a dealership!

Harold Puri

If you want to get screwed go to Steve's Hometown Motors

David Bravo

Very nice

Xx Xx

A BIG THANK YOU to MIchelle and her crew in the auto body department. As always, our repairs were done professionally and the service was outstanding. We wouldn't trust our vehicles to anyone else!

Keri Bennett

I was very impressed with Jimmy Gross's professionalism and knowledge. He was very helpful and friendly. I would highly recommend him to everyone!!

Mandy Alvarado

I am Mandy Alvarado's husband Mark Alvarado. 2 days ago my wife and I purchased a Tahoe from Chad Morales! Mandy was so pleased that today she went back, alone, and purchased a vehicle for me. Chad once again did a great job! He made sure she got a fair deal on her trade, and stayed with her through the whole thing. She has never done that before! Steve's TEAM and CHAD MORALES took excellent care of my wife! Thanks guys! We won't shop anywhere else...recommending you to everybody!

Amanda Cabrera

Great Customer service have worked with Paul Marshall for my car and have bought three other cars from him for my family. Very honest and nice. I always tell my friends and family looking for a car to go see Paul marshall

Teresa Benedict

Paul Marshall is the salesman to go to when you need a car! My mother needed a car quickly and he went out of his way to find the perfect car for her. Thanks Paul!