Reviews of Economy Rent-A-Car Lihue (Rent Cars)

Ryan Samuels

This is our 2nd time using Economy/J&J Rentals! Staff is friendly and easy going. Cars are clean and within a year or two old.

Zachary Dimitrie

I enjoyed the pleasure of renting from these guys. Check in was super easy and quick. The staff was very knowledgeable about the island, even pin pointed spots to check out on the map. I would definitely recommend this company! I for sure will be returning!

Tom Hipolito

We booked a van, my wife didn’t make the flight because it was overbooked. We weren’t able to pick up the van and they charged us $110 for a car we didn’t use. They did not try to accommodate us or even try to work with us based on the circumstances. We have been traveling and renting cars for 30 years! This is the first time we were ever charged a fee for not picking up the car. They seem to be a very small company that will milk you for everything they can get. I WILL NEVER RENT FROM THIS PLACE EVER nor RECOMMEND THEM TO ANYONE!

Andrew McCabe

DO NOT USE THIS COMPANY- THEY ARE NOT LEGIT!!!!!! - Firstly, they cannot provide 3rd party personal liability insurance like the proper car companies, so if you drive a car from them and you are from outside the US you are driving ILLEGALLY! - The company is based nowhere near the airport, so if you think you can easily pick up and drop off the car from the airport you are mistaken! There is no sign for this company at the airport so good luck trying to find them after a long flight! Even better they rarely answer their phone! - economy car rentals in Lihue is actually J&J car rentals Lihue, who have a shocking reputation, and who have nothing to do with the economy car rentals brand except they pay to use the website. They even admitted this time when I asked! - There is no roadside assistance. If you have a problem with their old, run down cars, i.e. a flat tire then it is your responsibility. I rented a car for 1 week from these guys. After day 1 I realized that I was driving illegally as they don't have insurance. I tried to return the car and get a refund for the unused days and they refused! They ended up agreeing a refund for the child seat rentals only (i.e. Nothing!) and then still had the audacity to short change me on the refund which was agreed in writing. THESE GUYS ARE SCAMMERS!

Wills Travel Adventures

Lindsay and the team are great! They are super accommodating and have great cars. Complimentary pickup/drop off to the airport also included! We will definitely be returning! Thanks for the wonderful experience!

John C

The company was easy to work with. They picked us up at airport and personally took us to office and no other people in van. The paperwork was easy and had it completed within 15 minutes. No problems with car and will rent from them again in March when I return to Kauai .