Here you will be able to see all the information of people like you who have information of the services and products of Kent County Motors (Rent Cars) in the area close to Delaware.
To this day this firm receives a score of 4.4 stars over 5 and that rating was based on 75 reviews.
As you can see its rating is very positive, and it's founded on a very high number of scores, so we can say that the rating is quite faithful. If people have bothered to leave their review when they are satisfied with the service, is that it works.
As you know, we don't usually stop to set tatings when these are good and we usually do it only if we have had a problem or issue...
This Rent Cars belongs to the category of Car dealer.
My husband and I purchased a new GMC Acadia from Kent County Motors. We knew we wanted a GMC vehicle, but we weren't sure what offers, options, and features would best suit us. JEFF HARVEY worked hard to provide us with information, options, and details that helped up make up our minds. He was patient, informative, helpful, and most of all----professional and personal in the quality service he provided. Working with JAY WHITBY to put the final deal and details together was an extra bonus. A car buying experience made easier with a quality staff and family service. Outstanding dealership.
Service was great, people was very personable.
What an amazing car buying experience staff was so nice and helpful Ashley was our salesperson and answered all our question's not only were we able to get something we love the price was great as well and we didnt spend hours there quick which I appreciate with a toddler would totally recommend them to anyone!
Best experience buying a car ever! The people there were very friendly, got us what we wanted, and are going to make sure and do everything needed so that we are taken 100% care of. This place is awesome, I would highly recommend people go here to get their next vehicle!! Scott and Rodger who work there are awesome! Especially Rodger made the car buying process great!! Very thankful for them and all their help!!
TWO BLOWN ENGINES – SHOP ELSEWHERE! I purchased a 2011 Chevy Equinox from Kent County Motors in early 2018. From the very beginning this car was nothing but a nightmare from me. Within days of me purchasing it, the vehicle began having severe issues. On multiple occasions I took it back to their service center for help. They merely changed my battery and cleaned a sensor despite an extremely rough idle and jerking of the vehicle. The battery and air sensor did not fix the above issues. Approximately three weeks later the engine had blown and I was stranded on the side of the road. But these weren’t the only issues this vehicle had. In fact, the vehicle had multiple issues from the moment I bought it: - The A/C was not functioning properly and still leaks - The oil level sensor was not functioning properly - There was a four feet long BB gun under the backseat when I purchased it - And ultimately the engine completely blew and needed replaced I had communicated all of these issues to the dealership from the very beginning and maintained proof of my communications with the dealership. The Vice President, Jay Whitby, communicated to me that the engine had blown after I brought it back the last time. Jay told me that his opinion was that the engine was vandalized and that’s why it blew. Specifically, he said there was no oil in the engine and there was no leak so someone must have vandalized my Equinox by draining all of the oil out of it (yea, right). This struck me as really odd as Ashley (the sales person) had specifically showed me the feature on the vehicle which showed that the oil life was at 100% when I purchased it. It also seemed weird as I brought it back to them multiple times leading up to this issue and they never once commented on the oil level. Jay then made it seem like Kent County was going to do everything they could to help me after the engine blew. But instead, I got a JASPER remanufactured engine installed. This remanufactured engine blew approximately one year later at no fault of my own. Now, I am having to pay $2,700.00 out of pocket for this new engine and Kent refuses to help with the labor costs of this new engine. They could have put in a GM engine but instead, they chose to put in a remanufactured engine with severe limitations on the warranty. I just want shoppers to be informed about my experience with Kent County Motors. I would never do business with Kent again and caution anyone considering purchasing a vehicle from Kent, not to shop there.
I had a great experience at Kent County Motors...the staff is friendly and very knowledge...they were able to help me find the perfect truck!!!!
Stanford was extremely helpful and patient with us when we purchased our vehicle from Kent County Motors. He went above and beyond to answer our questions and make sure we were satisfied before leaving the store. They have very fair prices and excellent customer service. I would definitely recommend doing business with them.
Great customer service.
Still had car problems, still had to get it towed to the other dealership.
If you are looking for a amazing deal on a new or certified pre-owned car or truck or SUV. This is the place to go!! The sales staff is amazing and friendly. The owner himself is always on hand and wants to make sure you have everything you need and will help any way they can to get you into the vehicle you want! The prices are hands down the best I have been able to find on GMC in the Delaware area! Definitely worth making the trip to go see them! I will definitely be back and also tell everyone about you guys! Thank you again for my gorgeous NEW GMC YUKON!!
Jeff Harvey helped me with a lease deal to upgrade my current vehicle - couldn't be happier. Not only did I receive personal attention and great customer service, Jeff was very professional and answered all my questions. He also reviewed the vehicle with me and helped to customize all the settings so I didn't even have to refer to the manual! Just doesn't get an easier or any better when buying a new car! Will definitely continue to buy from Kent County Motors and Jeff Harvey!!
Very pleasant, fast service ○¿○
Took here for repairs my car installed used parts to repair damages on my car. Installed the wrong rims that do not match the other one's on my car. Horrible service and experience with this Dealer. Paint is pitted and terrible.
During our visit to kent county motors,a very smart and intelligent young man name Shawn convinced my wife to get a 2018 Acadia DENALI.she,I should say we are very pleased.shawn was very helpful and informative.this was a very good experience. Thanks shawn,keep up the good work and great peronality.
The people are so kind and the service is A1.
My husband, our big dog and I were driving home on a Saturday in August to Virginia Beach from a vacation in Maine. The drive was a nightmare! In the time it would normally take us to get home, we had been stuck in stop-and-go traffic on the Mass Pike, NYC, George Washington Bridge, the NJ Turnpike and at stoplights in Delaware. Steam had been pouring from under our hood since the NJ Turnpike and my husband turned off the AC and refused to pull over despite my begging. We were drenched in sweat, the dog had to go, I had leg cramps from sitting too long and my husband's head was about to explode...then, like a miracle, the KENT COUNTY MOTORS BUICK/GMC sign appeared on the highway like a beacon of safety. Even though it was Saturday, these incredibly friendly guys took our car immediately and ushered all of us, big dog included, into the air conditioned customer lounge. Within 20 minutes we had a new radiator hose and fluid and were sent on our way. I have to tell you, this Buick service center and Robby Nichols and Tony Hall and all the employees there deserve a medal. They acted like it was no big deal, but to an out-of-stater, it was HUGE. Thank you Kent County Motors Buick/GMC executives for hiring the best service people ever. P.S. They deserve a raise!
Got a truck
As a first time car buyer I was nervous and had no idea what to expect, and Jay was amazing at helping me feel better about the entire buying process. I felt great comfort in buying a used car from them, and was matched with one perfect for me almost immediately!!
Over priced, not willing to work with you and problems with vehicles shortly after buying.
Jay Lewis was great in sales help me get into my dream truck Yukon Denali. Thank you Jay for the great service before and after the sale. S. Drummond
I needed service on my vehicle. The repairs were covered under a special coverage by the manufacturer. I called K.C.M to see if they were able to take care of it. Rich was extremely patient and thoroughly explained everything to me. I was able to get an appointment for the next day, and my car was finished within a few hours. The staff was very professional, efficient, and absolutely pleasant. I would recommend to everyone! Thank you!
Our sales consultant. was Kevin Levey. He was very friendly and very professional. Not pushy at all which we loved. Buying process was pretty smooth. My husband and I purchased a used SUV and about a week later the check engine light came on. I called it in and they scheduled me in very quickly and took care of it. Needless to say we are very pleased with all of the staff and services and especially our SUV. We highly recommend Kent County Motors! Thank you for everything!
Great place for service. My second visit. Excellent staff, easy to talk to, work performed in a professional manner. Highly recommend
Customer service for us is great.
Fair prices for a dealership. The service and auto body department is great to work with and will work with you to get your car completed in a timely manner.
I highly recommend Matt Hall. He helped me purchase my first car and made the experience super easy and fast. And I am in love with my car.
Drove past, have purchased vehicle there before ,at the time dealership was very nice.
Great place to get your car serviced or repaired quick easy
This dealership is the best. I have referred over 10 friends and co workers to them from used cars to top of the line GMC and Buick products. All people that have purchased have had a great experience from the moment they stepped on the lot or in the showroom. From the Sales Person Matt and Jeff to the desk of Jay , I have always heard how friendly they all are. I would recommend anyone to this dealership for any type of Car,Truck or SUV. They are on Point. Thanks Kent County for always being so great for the buyer. Keep up the good work.
Kent County motors service department is supreb. The service manager Robbie is the best. The entire team including but not limited to Tony, Chris, and James. Keep up the good work!
I had a defective Fuel Door. The Service manager discussed it with me , informed me of what was wrong and took the time to explain to me what they options were to correct the problem. They took care of the problem in a timely, efficient and courteous manner. I am 100% happy with Kent County Motors. A vehicle is only as good as the dealership you purchased from and services it!. I am very Happy! So far Kent County Motors has been the best dealership I have done business with and I have purchased many new vehicles!
Kent County Motors completely exceeded my expectations! I always thought buying a car would be a painful process, but the sales staff were nothing but helpful and accommodating, especially Jay. The customer service is top notch and I would recommend to anyone.I live in PA and happily travel all the way to Dover because I know I will be taken care of and treated fairly by the entire sales team. An absolute A+ grade.
Pretty terrible services. Didn't call us back or communicate with us in a reasonable time. They also order parts despite us asking them to halt all work on our car. Probably the worst experience I have ever had with a mechanic. I'd never recommend them to anyone.
my friends say how can a guy like me have such a nice car? well, kent county motors. good bunch of people who care,and listen.at kent county motors, thats how they do it! ......dan , thanks to all!
Fastest and easiest vehicle purchase, ever. EVER! I spoke with Jason on the phone back and forth a few times earlier in the day, we were able to verbally come to an agreement over the phone and he started the finance process when I was on my way to the dealership. We got to the dealership at about 530 and drove out with our new (used) jeep by 7. Everyone was very friendly and personable. I even asked when we finished if everyone's experience is this fast, and he said for the most part, yes. We also got a great deal on the jeep we got, we looked around at a few other places and for what we got, no other dealership even came close to the price for all the options this one had. All in all, if I'm ever in the market for another vehicle, they'll definitely be the first place I check!
Wife and I went there last week we all got the worst service ever along with other people we all had check engine light on and truck shaking which we all didn't have that problem before we all had the wee before they claim they put vehicle on testing machine going nothing nobody was happy there every one said there vehicle was during that tilt after they brought there vehicle there there never again
thank you Rich and the crew for helping 4 Damsels in distress today! You guys were great great and sent us on our way quickly
Stopped here to have some repairs done on my car after I was in a minor fender bender. They did a great job and can't even tell where I was hit.
I had an appointment for service. They took the car in on time and had it finished before I knew. They were very helpful answering a variety of questions I had.
They did an amazing job on our SUV when I got rear ended
Great first experience buying a car. I recommend Jay Lewis. Customer service above and beyond the call of duty.
This was my second time visiting the service section of the dealership. The first was for regular oil change and maintenance. What I liked was the fact that the service rep (Tony Hall) listened to my complaint of drivability issues and what was happening. After writing it up and the tech looking it over and figuring out that there would be a week wait for me to have the truck back they set me up with a loaner. This helped me out a lot so that I was able to get to work and back as I needed. The truck was returned when fixed and works great now. The service writer, and mechanic did a great job of passing information that I needed to be comfortable that my truck was being worked on properly. That was a great assurance to me because of how I spoil my vehicles and like that when I am without them they are treated right.
This dealership was nothing but problems for my husband and I. I bought a SUV a few years ago and it took them almost a month to "remember" that it had to go through Maryland inspection before they could give me permanent tags (even though they said that it was taken care of before I even left the dealership). My husband decided it was time for a new truck for himself so he stopped in one day and talked to a salesman on a truck he was interested in. Completed the required paperwork and went out the door with the key to the truck. Long story short they "forgot" to finish submitting the required paperwork on their end and when we called to inquire about payment paperwork that had not been received and permanent tags (almost 7 weeks after initial paperwork was signed and after many failed attempts to get clear answers from salesman about why things were taking so long) we were told that the initial paperwork was expired and we were going to have to come fill out new paperwork. During this time their finance department ran my husbands credit multiple times as well as mine without our knowledge. We are currently starting the dispute process because it negatively impacted our credit reports. In the end we returned the truck and found a more honest and trustworthy establishment to purchase a vehicle. Will not go back there again.
A wonderful place to work at and the service is very good
Absolutely the best in Delaware
Our sales man Jeff is a great guy...this is our 2nd vehicle we purchased from kent
My salesperson was Jeff Harvey.... I started looking in early summer then took a break then came back in Oct and wanted to do it asap. He searched out and found me my cars both times, was patient and very professional, never pushy. Left me drive the car for a day so be able to make a decision, wanted to make sure I was happy. I will recommend him to everyone I know that is looking for a new or used vehicle. Did a great job!!!
Thank You Chris Blades for listening to my needs instead of pressuring me into the sales direction you desired. I am extremely satisfied with my purchase of a low mileage well kept and serviced vehicle at fair market value. Your comprehensive attention and handling of not only financing but also all the paper work involved with registration and licencing with the DMV. I highly recommend this dealership and sales representative who listened to and met my needs. This is the finest purchase experience I have had with an reputable car dealership since 1973. Highly recommended.
I just purchased a new GMC from Kent County Motors, and I could not be happier! Jay Lewis and Jay Whitby were extremely helpful in getting me the most from my trade (even though I was in a bad situation), and getting me into something reliable and affordable. Thanks!!!