We have all the reviews of people like you who purchased the products of Budget Rent A Car (Rent Cars) around Arkansas area.
At present this business gets a rating of 5.0 stars out of 5 and this score has been calculated on 2 reviews.
As you can read, the average of ratings that it reaches is exceptional, in fact, it is the best average it can achieve., but it is based on few opinions, so you will understand that the score isn't very credible.
As you know, we don't usually stop to give scores when these are positive and we usually do it only if we've had a problem or issue...
This Rent Cars is included in the category of Car rental agency.
This place is great anytime my friends or myself need help buying a car I send them to Casey Adair he will do anything he can to help you with buying a car.
I admit I was skeptical at first. I don’t like the whole car buying experience and dealing with sellsman, but Mike Ragland exceeded my expectations and helped me find a car that was almost to good to be true!
My experience at Budget was great Chris Johnson is The Man I would recommend Budget to anybody wanting to get a good deal on a great car
I BOUGHT AN AWESOME CAR FROM BOBBY, HE DID A GREAT JOB!!! THANK YOU SO MUCH FOR ALL YOUR HARD WORK! THANKS TO ALL THE AMAZING GUYS AND GALS AND FOR GETTING ME MY NEW RIDE!!!
Chris was the most helpful car salesman I have ever dealt with. He really made my car buying experience very easy and enjoyable.
Got a GREAT DEAL ON MY 2013 GRAND DODGE CARAVAN from KNOX BUDGET IN MULDRAUGH! Thanks to my super avesome salesman Bobby and ALL the great people that helped get me into my new van :)
We were at the car lot for almost an hour and the salesmen we were dealing with wouldn't give us basic information. We wanted to compare 2 vehicles that they had but he wouldn't tell us about both cars, he said "we'll get to that" but he never did. And when we asked to test drive the first car we asked about he said "he don't usually show the vehicles" both of which seemed odd. I asked the price of the vehicle (because prices aren't listed), the cars history, and to check the computer & sensors before committing to anything. Instead of answering these simple questions, he offered us a payment plan. He never said what our interest rate was,how long the payment plan was for, or the value of the car. When i said i wasn't interested (because i didn't feel comfortable that i was making an informed decision because he wasn't answering any of my questions) he said he would talk to his boss,then came back in the room with the same offer & making small talk that had nothing to do with the car or the questions i had. It seemed very strange to me and even if he was offering a good deal or not I don't like feeling like I'm being lied to or having people be pushy with me. After he left his office for the 3rd time to "talk to his boss" another guy came in and said that the previous guy we were talking to was"all over the place & upset right now" which seemed unprofessional to me that he was saying that to us about his coworker. He could have just said he was new that would have been better than acting like that. Very strange experience to say the least.
This was the best and easiest car buying experience ever; I wish the same could be said about negotiating Google to get here. Matt at the Muldraugh location was everything you could hope for in a good car salesman, he was friendly and professional at the same time, honest with us and worked diligently to make sure we were 100% happy with our purchase. This review should have been in before the end of June, for some reason we kept thinking Monday was the first of July; so please don't punish Matt for our mistake. We aren't that computer savvy; that coupled with too many daquiris celebrating our Pontiac G6 purchase caused us to be a bit forgetful !
Caption Clay was the best came in not knowing what I wanted he found the best for me and my price range would for sure send any one I know..ask for the Caption :)
My experience there was amazing! I wasn't rushed , and i got the perfect car. My sales guy Theo was instantly helpful to my car needs. He was patient and extremely kind. This is definitely the place to buy your car! Loved it.
Our SUV, with high mileage was giving us some worries. I had doubts of finding a reasonable trade until my husband went to Knox Budget Car Sales. The salesman, Chris Johnson, worked with him to find a trade with very low miles, a payment that was within budget, and a very nice clean vehicle. Chris was willing to listen to what my husband wanted, wasn't a pushy salesman, and worked with us in finding a nice SUV that we hope to have for some time. Chris helped make the worse part of car buying, the paperwork, a painless and less stressful finalization of the sale; and he was very willing to work with us in getting the Service Dept. to check out and fix a minor problem. We appreciate the personal, friendly service that we received from Chris Johnson and would recommend friends and family see him for any car needs they have.
This place was great very honest and upfront about everything. my sales guy Jim Nett brought customer service to a new level i got a fantastic price for my trade higher than the big dealers in louisville also got a great price on my purchase. the finance guy Nick was also fantastic and made the process very easy. i did have an issue with the new car that i planned to have to fix myself but once i mentioned it to them they promptly fixed the issue without a hassle. i first tried the other budget in radcliff and ran away quickly but im very happy i chose to give this location a chance they will have my repeat buissness. Thanks again Jim and all of the guys over at Budget.
I had seen and heard all the commercials for Budget Car Sales and I thought I might give them a try. Clay Norris was my sales person and I must say he was truly professional and knowledgeable. I appreciate him walking me through every step and taking the time to answer all my questions. I am hooked on Budget Car Sales and I will tell all my friends and family if they need a nicer newer vehicle to give Budget Car Sales a try. Thanks Clay and thank you Budget Car Sales for making this experience a very good one.
Chris Johnson helped us get a newer car for a great price! Great experience!
I got all the help I needed and found the perfect car for me. I am so happy I went to Budget Car Sales. (:
I was upside down on my buy here pay here car and really was frustrated with the terms and the service from them. I came in explained where I was at and what I wanted to do. Theo was honest and extremely efficient with me. I could not be happier with the level of customer service and professionalism he displayed. As a matter of fact the whole car buying experience was easy and pain free. I really appreciate Theo going the extra mile to help me out. I will be back to purchase my next car with him and his team. Great Job guys!
We were able to trade two vehicles and get two amazing cars in return. They stayed within our budget and helped us find the right financing! Clay was great to work with, we would recommend Budget Car Sales to any of our friends and family. Happy New Car Owners, Todd & Cory Sachtjen
Jeff was a very helpful, salesperson he helped us to find a car, made the entire process very easy and smooth would definitely come back
Walking onto the lot I knew I wanted an SUV but had no particular make or model in mind. The door of the Captiva was unlocked so I sat in the seat, hmm.... it was comfortable. Mr. Norris came outside and offered my sister and myself to come inside which we did. Atmosphere? Let's call it festive and care free, sort of like CHEERS, only they didn't know us from a can of paint but that was ok too. We got the warm and fuzzy out of the way, after asking a few questions, then I looked up and somehow he went out of one door and came back through another day with the car for a test drive. How did he know I wanted to do that? Hmm...well after the drive we began to chat about what I was ready to "offer" and what I could do each month by way of payments. It's what you're suppose to do right? Okay time to play "LET'S MAKE A DEAL." and the "LET ME SEE WHAT I CAN DO" began. I'm questionaing myself thinking, "Is this easy or what?" But everybody is smiling and while they're doing that I'm thinking how it took me 6 months talking to XYZ and came up with nothing. But back to the test drive, I loved how it drove and thought yes let's make this happen. The crew worked together like clockwork. It reminded me of a football game. Everybody played a part with Mr. Norris putting the ball into play, each person involved played off of the other guy. Next thing I know papers appeared in front of me and the keys seemed slide itself close to my hand while I was trying to sign. I slid the keys back toward my sister, she says, "sister it's really happening." Then she slid them back towards me!! We were being silly but I had this thought in my head that this was going to be difficult but it really wasn't. Realism hit. I can now get off of the bus stop and that's when I got the "CONGRATULATIONS." The keys were put into my hand. It is now yours she says. My hat is off to Mr. Malito and his crew. You can tell that they love what they do. Yes miracles do happen. Merry Christmas!!
I had an awesome time, they really worked hard to get me in a very nice car. Having never bought a car i didnt feel pressured into buying something. It was a very alid back expereince and they ever stayed late to work with me . Chris Johnson was very awesome explaining everything to me and making sure that I understood everything. Thanks for everything.
The best! Clay Norris was on the spot with the car we needed.Has called and checked to make sure everything was ok. Great salesman.Thanks! Bill and Vivian
This is my second time buying from Budget, and I couldn't be more impressed with the level of service and dedication I received. My salesperson Theo White was very personable and patient, answered all my questions thoroughly, was gracious and entertaining, and made it a really fun experience. The entire staff really goes out of their way to make sure you enjoy the car buying experience, and that you leave completely satisfied. I will definitely purchase from them again!
This is a crooked company that will charge your credit card after the fact for all sorts of fees that you did not agree to. I was charged $47 for an upgrade fee after they gave away my PREPAID car and only the upgrade vehicle was available. I was told that the vehicle would only cost me $0.06 more than what I already paid. I have submitted copies of the rental agreement showing I only owed $0.06 to the company with no avail. I WILL be disputing the charges with my credit card. They are dishonest and charging my card without my permission is theft. Plain and simple.
I had a wonderful experience at Budget Car Sales. Chicago Jim was my salesman and was very kind and patient with me. I appreciate everything that was done in the process of buying my new car. Also the popcorn is delicious. Thank you so much and I love my new car. :)
Since I've been back the business been fine everything worked out as it should the workers was courteous nice friendly I highly recommend this rental car company to those who travel about the country
Came into find an affordable and reliable vehicle here a while back and Bobby was extremely helpful, friendly, and professional. In fact, the entire staff seemed to know what they were doing and were all kind. There is a pretty good sized sitting room there too, equipped with couches, a tv, games, and bottled water! I highly recommend this Budget branch and suggest you ask for Bobby if you go in! Thanks Knox Budget!
I got a great deal from Jared "the big show" Norton and was treated great by all of the staff. Awesome place to get a great deal. Thank you!
fast and quick and out the door. Clay did awesome work and got me the best deal.
This place is horrible. Spent two days there to be ran in circles. They wouldn’t let me talk to the finance guy and after I told him to get me a price on a vehicle he left for twenty min and came back without a price and said I need to drive it before they can tell me my finance options or cost.
Completely abandons customers in late flights. They should be embarrassed of themselves
Being a first time car buyer I was a little nervous about how the whole process worked but Matt at Knox Budget Car Sales in Muldraugh made it a wonderful first time experience. The car I had was starting to have problems and Matt assured me that it would not be a problem to trade it in. He understood that I was on a budget and need an affordable payment. I not only traded in my car but walked away with a vehicle that was reliable and had many features that I wasn't expecting to get. Thanks again Matt.
appreciate all the hard work to get me approved clay Norris thanks again
Stopped at Knox Budget Car Sales because they have always done me right when I needed a car. Jim Nett was a wonderful salesman, not pushy and very friendly. He showed me several cars and let me test drive the ones that I liked. Kurtis Trimble, the manager, went above and beyond to find the car that fit my exact needs. I will always go back to Budget Car Sales for my used vehicles.
After going to more dealers then I can count on one hand. I finally found Jared Norton at Budget car sales. This man saved my sanity. I was about to give up all together and he calmed me down and got me in a car that my son and I both love with payments that fit my bank account. Budget car sales is where I will be buying my cars from. Jared made this so easy where as other people has made it so hard and over-complicated. Jared made it simple.
We had a great experience at Knox Budget Car Sales in Muldraugh! My salesman was Clay, and after talking via text for a week or so, I came in. Not only was Clay super friendly and helpful, but he really worked hard to find me a great vehicle that would work within my budget constraints without having to sacrifice what I needed and wanted. I feel like Clay was honest with me and just down to earth in general, and not only trying to make a sale. I will definitely be coming back for any and all my vehicle needs! Thanks, Clay and all of the friendly staff at Budget Car Sales in Muldraugh.
Chicago Jim is an angel! I was stranded on the side of Dixie Hwy, My ole Taurus had run its last mile. So Jim was nice enough to pick me up after standing next to a dead doe, and drove me to Budget Car Sales. I'm now a proud owner of a New 20012 Nissan Versa. God is oh so good! .If your looking for a outstanding salesman, run see Chicago Jim!!!
SCAM STAY AWAY. Complete unadulterated CON ARTISTS refuse to give price on vehical on lot when asked the price they bring out a manager who says "hello how can I answer your questions" then talks over you and completely lies through his teeth saying they go by Kelly blue book when KBB is not relevant in car sales NADA is what banks use. Refuse to give price on anything on the lot until you let them run your information. Complete B.S
Great for 1st time car buyers that need a cosigner but don't have one.
I got a 2012 Malibu last week, great car, low mileage. David Warnick/EZ was very helpful in getting me back on the road at a very reasonable cost. Thanks again guys, you rock.
Theo is the man! I love my new Hyundai! Its a GREAT CAR AND THE PROCSS WAS GREAT! I will recommend theo to everyone I know! WOOOOOOHHHH
My wife and I was thankful for what Clay Norris done for us. He was a great salesman. We love our car, and all the salesman was really nice. We are recommend people to come to see you all. Thank you every much we hope you all have a Merry Christmas and a Happy New Year
Theo was an amazing sales person i love my new car i love budget car sales dealer. happy happy
I went into Budget Car Sales in Muldraugh with no expectation of leaving in a new car, but somehow Captain Clay (Clay Norris) made sure that I did leave in one. Clay was great to work with and went out of his way to make us feel at home. My 2 younger kids were with me and he treated them with the utmost respect as well. I will definitely point anyone I know looking to buy a vehicle in Clay's direction! I would also like to give a Big Thanks to Lou for working his financial magic and even getting my monthly payments below my target. This place definitely cares about helping people and not just trying to make a buck. Thanks again Captain Clay and look forward to working with you again in the future!
I have been here a few times and have love each experience. They made the process easy and they took the time to explain everything. I am proud to say I have bought 3 cars from here. I refer them to anyone who may have a rough credit history and needs a good, reliable vehicle. Matt is my go to guy for car. He kept it real the whole time and he is very knowledgeable about the industry. I love Budget!
I was so nervous about going to buy a car for the first time by myself. Rick Jones at Knox Budget in Muldraugh was simply the BEST! Not only did he bend over backwards to help me, but he explained everything so I had all the facts to make a sound decision! He gave me all options and made no pressure, honest recommendations. I feel like I was part of the family there! I am now a VERY happy owner of a 2014 Camry SE! I'd send all my friends and family to him! Thanks bunches, Rick!
This was the worst car buying experience I've ever encountered. They are very shady and don't mention that they are going to run your credit 4 to 5 times. A customer should be advised of this before it takes place. Then they agreed to fix things that were wrong during the signing. Yet when I returned they claim not to be able to honor anything because my salesman was fired and arrested for stealing. What a crock of bs. So, everything was missing. You can best believe I would never tell anyone to deal with these shady people! They didn't even have the courtesy to call when my tags arrived. I had to call only to find out they had been sitting there for well over 2 weeks.. BUYERS BEWARE... This was at the Muldraugh location
Thanks, Clay Norris! I got the car I wanted with no hassles!!!! I'll definitely return to Budget for my next car.
they're very rude very racial sell your junk car do anything to get money in your pocket when you have a problem when I answer you they're very rude the mayor and police chief of that town he's looking into it they failed to send you the proper paperwork that very racial they threaten my family threaten people who bought car from them they are very very
They are liars. Do not go there if you have more options. You are adviced already. Just look at the website. It is been in construction for years. They only want to take your information. Do not regret later. Look for better options.
I had a great experience with Chris Johnson at Budget sales! Very helpful and friendly.
Chris Johnson was the nicest salesman ever! He listened to me and got the car that I needed. Chris is like family!
Great atmosphere! Awesome staff! Clay "Captain Clay" Norris made me feel right at home and made my car buying experience amazing! I'm so glad I checked these guys out!
I had theeeeee best car buying experience at Knox Budget Car Sales. My salesman was Colin and I have nothing but good praises for this guy. He drove all the way to the west end of Louisville in 100+ degree weather to come get me and my sis so I could find me a car on the lot. I had a bad experience with The Car Store like most people. after getting rid of that over priced piece of junk I became desperate for another car. They worked with me for what I had to put down and put me in a car that I simply love! I wish I would have went here first! And I can't forget about Kurtis! He filled my tank as a courtesy since I would have driven home on E. Thanks so much Kurtis and Colin.... you definitely made me a happy buyer and I can't wait to come back for my next new car. The service at this location is the best. Noone was pushy, very friendly and you can tell everyone in the building loved their job. don't worry guys Deshaela will be in there soon to get her first car ;) Love Loreal!!!!
If I could give them a 10 star rating I would! AMAZING car buying experience. I wish Budget would have been my first stop but sadly I went to THREE different car lots and all three times it seemed to get worse and worse. I worked with Chris and he went above and beyond when it came to finding me a car that not only fit my budget but also my taste. I will never buy a car anywhere else. I would recommend Budget to anyone needing a car and because of Chris Budget has a customer for life.
Everyone was so kind and friendly to me. 2 thumbs up to my salesman clay Norris who was a wonderful person to deal with, he took his time, and made sure we were satisfied , we will come back, thanks clay .
I purchased a 2003 Mustang GT from Greg Brown at the Radcliff store and I could not be more pleased! Greg was very friendly and proffessional and was very helpful with getting me approved for my loan. I would definately recommend any of my friends or relatives to Budget Car Sales to purchase a vehicle, with competitive prices on reliable vehicles and a fast and easy credit approval process what more could you ask for?
The best way to describe my car buyinh experience was AWESOME. Everyone was so kind and friendly to me and my son. 2 thumbs up to my salesman Jared who was a wonderful person to deal with, he took time to play with my son and made sure we were satisfied while we were waiting. I went in with a 2002 Ford Escape and left out with a 2012 Nissan Sentra. If you are in need of a newer, clean reliable vehicle, I highly recommend Knox Budget Car Sales and Jared he was great. BTW....they bake great cookies too! LOL
A couple weeks ago I bought a car from Logan and he was awesome! I was extremely nervous to buy a car but he made it so easy. I wouldn’t want to go anywhere else to get a car. Thank you Logan!!!
This was a super easy experience today. We got everything we wanted and needed. Christ was great to work with.
With the help of David Warnick @ Knox Budget Car Sales, I was able to leave my 2001 Tahoe gas guzzler & drive home in a 2010 Chevrolet HHR. After being turned down repeatedly at other dealerships the folks at Budget were able to secure me bank financing. From David my salesperson to Nick & Kurtis the managers, everyone at Budget fulfilled everything that was promised when I made my purchase. From my initial visit to just stopping in to pick-up owners manual & floor mats everyone at this business treats me like family. Great place, nice vehicles, wonderful people who care about their customers.
Super nice & super friendly made my car buying experience very easy. Thanks Chris!
I began my search for a vehicle on their web site . There was no way to search any vehicles that they had in inventory. It ended up being a bait link to get your contact information. I decided to drive 45 minutes one way because of their commercials they are running, they appear to be " For The People" and many positive things are stated. When I arrived there I ended up talking to a salesman . They didn't have what I was looking for and the salesman told me he would call around other stores and find what we were wanting. He Never called. I called several times and could not reach him. OK , I thought I would give them a second chance so I went back to their lot and spoke to a different salesperson who was apologetic and assured me he would find what I needed. After several phone calls placed to him over several days with no response I am giving up. Is is really that hard to find a minivan?
I had a wonderful experience buying my car. I am going to bring everyone I know that wants a car to Matt. Everyone was so great. Thanks again Matt and everyone involved in me receiving my car. I love it
Big Mike absolutely took care of us! These folks straight doing the darn thang... busy busy the hole time and never stopped until we were took care of and more than satisfied. Thanks again yall!!! Highly recommend knox Budget sales & rentals to anyone in need of a car, truck or Suv. They will work with any and all credit hiccups in your life. They make sure you drive off with a smile. Thanks again Big Mike for all your magic.
they made getting in a truck very easy! Theo killed it!!!
very friendly staff. both ladies were very patient while I choose my car.
Really want to thank Clay Norris for being an amazing salesman. Budget is great. Thank you.
I have to say that Chris was AMAZING!!! We spent last night with him and he got us into a beautiful ford explore. Chris was able to get our payments where we wanted them. I highly recommend everyone to go see him if your needing a new vehicle!
They got me approved when 44 auto and everyone else said no... fabulous Freddy is exactly what his name says.. FABULOUS...with in an hour we was out the door in new car...couldn't have met a nicer person...we will be back for sure..
Bought my wife's outback from Jared. Great Salesman and a great place. Professional salesman, no hassle.
I had a great experience with Budget!!! Everyone was very pleasant and friendly. Matt is the best!!!
My experience with Knox Budget Car Sales was great! Honestly I didn't think it would be possible for me to get out of the vehicle that I was driving but I gave Budget a try and I sure am happy I did. I originally went out to visit Shaun but when I got there he was busy so he ask Theo White to assist me and he took great care of me. Theo was very patient, personable, and professional and he didn't make me feel pressured to purchase a vehicle that I wasn't comfortable with. I definitely recommend Knox Budget Car Sales and Theo White to everyone and I will be back in the future to purchase another vehicle.
I had one of the best car buying experience, thanks jeff Johnston
Fabulous Freddie Thrasher was welcoming and very helpful and transparent throughout the entire process! Love my car and the deals here are unmatched!
I recently purchased a car from Budget after I was unable to get approved at other dealerships. The salesperson Theo, was very helpful and got me the car I wanted at the price I could afford. I highly recommend anyone looking to start the New Year in a new car to visit budget and ask for Theo. He is a very genuine, honest, and down the Earth guy that will work hard to get you the car you want that day.
They are very nice group of people I will go back and buy another car or I will send a friend see captain clay he is a real nice guy
Usually when I buy vehicles I try to stay away from car dealerships, but I've heard good things about Knox Budget Car Sales so I decided to give it a try. It was good choice that I stopped in there because the staff and my salesmen (Matt) were more then helpful. I found a great vehicle and Matt made the purchasing experience a breeze. I recommend stopping in and talking with him if you are looking for a good deal.
Military/Veterans the Radcliff location does not honor the USAA rate, they are an independent company and will refer you to Louisville, I spoke to BJ there and she had a really nasty attitude. Would've been better received if she had just explained the process. Thanks for nothing!
They completely took over my payments for my trade and got me a 2014 Nissan with less than 50k miles! Process was super fast and easy. Chris is great! Told him upfront what i wanted and he got me exactly that! Will definitely recommend especially if you're planning on trading a vehicle like i did! So so happy!!!
Chicago Jim at Budget Car Sales in Muldraugh, KY was wonderful. He helped my parents get into a car that they can afford. A very careing man and very helpful. I willl tell friends about Jim and Budget.
"Capitan " Clay was my sales person during my visit to budget car sales. He is a beast and got me exactly what I wanted. I will definitely be sending my friends and family to him and he will receive my repeat business! ASK FOR "CAPITAN CLAY" WHEN YOU VISIT!
Ryan was great
Casey and logan made buying a car easy
Hands down the BEST dealer experience I've ever had, and I've been purchasing cars for decades. Thanks go out to Dave, "Chicago" Jim and the rest of the gang for putting me in the the car I wanted and making me a really happy guy. You guys are the best!
Jeffery Johnston at Budget Car Sales was so helpful getting me into my 2012 Ford Focus! I was super nervous about buying a car but with the help of Jeff I was into my new car with no problems! The process was very simple and easy! The staff here is awesome as well! I highly recommend Budget Car Sales! Thank you guys so much for helping me! PS they have cookies! :p
Chris Johnson was great!! Fast friendly service!!
Horrible service. Who ever speaks on the phone needs to learn english.
I got a car from here a few months back. I LOVE the car and it works for exactly what I needed a car for! the service was great and I'd definitely refer anyone in need of a GREAT newer car to pay them a visit! P.S. Bobby Gant is a amazing laid back car salesman. He'll make the car buying process as pain less as possible!
My husband and I bought a 2013 Chevy Sonic in May 2015. When we took it for a test drive, it was making a strange noise, which the salesman said was just "the little 4 cylinder engine". So, being gullible as we are, we went ahead and bought the car. It turned out to be a problem with the alternator and if we had known that, we would never have bought it, or would have had them fix the problem before we bought it. I am reluctant to direct people to Budget. I thought I had a great experience, but not anymore. By the way, my salesman was "Even Stephen".
I've bought 3 cars from budget! All 3 have been great cars! I would recommend to anyone. Especially my last salesman Tyler Ramsey. He was very helpful and knowledgeable in helping us find the right car for our family, bad credit or good credit, budget will treat ya right!
Purchased a Hyundai Sonata from this Budget. The car was clean and runs good. Way better than the piece of junk I rolled in with. The salesman Theo was patient with me in choosing a new vehicle. This was the best car buying experience I have had. No pressure, he was patient with my indecisiveness and was very knowledgeable about the vehicles and financing. I would definitely buy from him again.
Clay here, got me in a nicer newer car just as they said .and they make the experience here a pleasant one. Thanks guys.
Salesman Big Mike was exactly on point . Ten Stars. He was not pushy and worked quickly to get me exactly what I had requested. Very Pleased.
Excellent car buying experience. I would highly recommend getting a used car from this dealership. The cars are in great condition, and are very well priced. I worked with Chris, who was a very patient and knowledgeable salesman. He went above and beyond when it came to finding just the right car to not only fit my budget, but also my expectation. I was not happy with my first selection due to reviews on the car, so I called Chris and he was more than happy to help me find another car. I selected a different car which was a little bit more money, both in price and monthly insurance. I found out the next day that my husband was laid off. I called Chris and told him I needed to switch to a cheaper car, again Chris went out of his way to arrange for me to get another car, that would fit my budget better. I have never experienced a car lot that would do that for their customer; most would say too bad you bought it, but not Budget! This is the reason why I refer people to budget, and to Chris, because they actually care about you as a person, not just another sale.
They did not have what I was looking for, so they tried to sell me the general manager's personal vehicle that was in poor condition and they wanted over blue book for it. Even offered to fix it for me by adding another thousand on top of the already over blue book cost. No thanks, if Tony Malito is a dealer for the people then the people here must be idiots.
Nice atmosphere, respectable business. I would have no problem recommending a friend. Big Thanks to Clay!
This place is great! They really mean what they say! Thank you Mike!!
Had a wonderful experience with Budget car sales. They got me the car I wanted at a price lower than I was expecting. We will be doing business with them again. Thank you Theo for the great service.
Only getting two stars since the lady who gave me the car was super nice and very helpful. I checked my credit card today (two days later) and was charged a late fee for no reason. I returned the car at 5am and I had all the way till 3pm to return the car so in fact I was super early. I then called Budget customer service and he in fact seen that I got charged a $20 late fee for no reason. Now I have to wait 2-3 business days to receive the money owed back to me. Make sure you check your charges everyone!!! They are probably trying to get some extra money from people not paying attention.
Rick jones and Chris Johnson did an awesome job! Was very professional and worked with me any way they could! Thank you all so much for my new Ford Fiesta
We didn't get the vehicle but the salesman was knowledge, respectful, and helpful. Gave us some information we needed to be in a better position to purchase at a later date.
Chris Johnson was great! He said what he could do for me and my wife and he did it.GREAT JOB,Chirs. I recommend Budget Sales .Grreaat!
Clay was our salesperson. This is the second vehicle we have bought from Clay. He is very knowledgeable on every vehicle we looked at. Got us in a great car at the right price!! Very friendly and personable.
They have good service there...
I just purchased my first Jeep from Budget car sales. Mr. Clay Norris helped me work out a good deal that worked well for me and was able to trade two vehicles in. The staff was kind and paperwork went really smooth. Great experience. Definitely see Clary if you go there.
I reserved a compact car on the Internet and everything was all set for me to pick up the next day. When I got there they said they had no cars and just allowed me to make the reservations and drive all the way over there for nothing! According to the employee, their policy is to just have people willy nilly make reservations on the Internet even though they have no cars available. I desperately needed a rental car for work and was counting on getting one here. There was a minivan available, but it would cost more. I will never go back there again--a complete waste of time! No sympathy from the employee at the desk. She sent me down the street to another car rental.
My experience at Know Budget Car sales was amazing. The car sales person that helped me with buying my car is Theresa Bryson. She has got to be the friendliest person that I have ever met. She made sure that the car was in great condition before leaving the lot and it was! I'm so glad i got to meet her and I love my new car! I definitely will go back to Knox Budget Car sales for all my future vehicle purchases. Thanks for the great service! :)
We had the best car buying experience. They were super patient with the whole thing. Being in ch 13 there were a lot of hurtles and stipulations but they got it done!! I got the car I wanted and would definitely buy from them again!! Thank you Matt!
My experience at Budget was AMAZING. My sales rep Chris Johnson made it happen.
Bad credit no problem really means no problem. Yes, we've heard and seen the commercials, but this place is serious about customer service. I went in with a mid credit score of 575 and had been denied many times by other places. They do things differently there. They ask the bank how much they will give you. Yes, it will be high end amount so they make the most money, but I had no leverage to negotiate a whole lot. I expected 5k and some beater they just got off the back lot. I rolled out with a 2015 with 42k miles. Blew my mind. Go see them- you will not be disappointed.
Made us cancel our reservation because my flight got delayed several times. No cars left stranded my handicap uncle 90 year old grandmother and my mother at the airport from 11pm to 8 a.m until car was available and new reservation was made. Would not recommend at all
Casey Adair is the man great experience great place to get a car
The commercials are annoying as all get out. When you do get on their website, you get a generic message saying their site is down and to call. It's just a gimmick to get you to call, there's no inventory online.
Can’t believe they want your contact info to browse web site must want to pressure you a lot when they get your info buyer beware
When I was looking to buy a new car, I went to Knox Budget and had the best experience with my sales lady, Theresa Bryson. She was very friendly and talkative! I'm very satisfied with how everything worked out and would definitely recommend her to anyone! (:
I went to Budget thinking that I would never be able to get a nicer car than what I had due to a few credit issues. Matt and Chris were both great from talking with me on the phone to working with me on site. These guys made my experience so easy and fun! I went in set on a certain vehicle but ended up leaving with a Hyundai Elantra that I never would have thought I would be interested in. I will definitely be returning in the future when the time comes for another "new to me" car!!! THANKS MATT AND CHRIS!!!!
Had a great experience at Budget Car Sales with a great Sales Guy, Theo. I will recommend him to anyone that is in the market for a new vehicle.
Working with their internet sales team has been a great hassle. Their website contains a link to search their inventory, which is just a bait link to garner your contact information. Once you do give them some for of contact they say that portion of the web site is under construction. Once I was contacted by the internet sales team, and I brought this fact up, they stated that they have no intention of posting inventory, as they are the "number one dealer in the state of KY" and they do that so that their number one priority is to save me "Time and Money." Updating as many as 7 vehicles a day would not be in their best interest. I've been dealing with them via email for three and a half hours, and have yet to be given any information about any of their in stock vehicles. This does not save me time. He also criticized other dealerships that use a fake "bait" vehicle to get customers to their lot, but did not appreciate the fact that their serch inventory link is a "bait link" to get customers information.
Came to the store on a whim and in need of a new vehicle. Was referred to Jarrod, who was helping another customer, and was introduced to Clay. Everyone involved with my purchase went above and beyond and were extremely helpful! I got a new vehicle that very day. These guys are more than just great salesmen, they are SOLUTIONISTS!
These guys were awesome very friendly and everything.... I was down on hopes for a car until I met Shaun he did everything he could and within an hour or so we were driving off the lot in a new car. They are very loyal to their customers. And do what they can to help you out. Highly recommend to anyone.
Theo was a great sales person no pressure 2nd car bought from budget will do business again ASK FOR THEO WHEN YOU GO TO BUDGET
Theo White was an awesome salesman and very helpful.
I accompanied my son to his first time car buying experience. I cannot say enough how impressed I was with Chris's willingness to work with my son to make this an easy and smooth experience. Very pleased with Chris!
my experience with knox budget sales was great and theo white was a great salesman i will definitely be back thank you !!!
Our car dealer was Clay. He was so nice! He listened to everything that we wanted and found the perfect car for us with the best pricing for us. We love our 2014 Hyundai Accent and can't wait to recommend him to everyone we know.