Reviews of Enterprise Rent-A-Car (Rent Cars)

6450 Airport Way, Fairbanks, AK 99709, United States

Average Rating:


We have the reviews of people who purchase the products and services of Enterprise Rent-A-Car (Rent Cars) in the state of Alaska.

To this day this firm gets a rating of 4.1 stars out of 5 and that rating is based on 28 reviews.

As you can read, its rating is very positive, and it is based on a very large number of opinions, so we may say that the rating is quite reliable. If people have bothered to evaluate when they've done well, is that it works.

You know that we do not usually bother to set tatings when they are correct and we usually do it only if we've had a problem or incidence...

This Rent Cars belongs to the category of Car rental agency.

Where is Enterprise Rent-A-Car?

REVIEWS OF Enterprise Rent-A-Car IN Alaska

Matthew Voke

Had keys waiting after I got the bags. Not far to the car. Happy with the service.

Mia Garlock

Wont rent to locals without proof of completely unrelated bills being paid, or a credit only card, won't use a debit card, won't accept a reciept with account balance of card. Absolutely absurd. Worst customer service ever.

Connie Haney

John Neal

Patience Gaydos

Shantan Kajjam

Excellent service.. Folks were very friendly and got out of the way to help with my request.. would totally rent at this place again...

Richard Stow

The Staff who assisted us were great, from the driver who picked us up at the airport to the two gentlemen behind the counter. All had travel information to help us with our trip. We ended up upgrading to a larger vehicle on the recommendation of the salesman and we were glad we did. The vehicle was a Jeep Cherokee and we were pleased with it. I would highly recommend this location. It's really close to the the airport and we were told that when we returned the vehicle instead of returning it back to the the rental location we could drop it off at the airport, which helped us greatly, since we were leaving at 9:30 pm.

Clifton Dickerson

mason snow

Great people. Kind and helpful.

Michael Duffield

Price was very competitive, Reservation was simple, Associate at the counter was friendly, courteous and pleasant, Car was clean and suited for my needs, Return process was just as streamlined and associate was equally friendly and knowledgeable. Will rent from Enterprise again and recommend this rental agency to others.


Heidi Halverson

Staff - Mike specifically - was so incredibly helpful. I would absolutely return here based on the fantastic customer service.

Yinji Li

It was my second time to rent car from Enterprise. Employees are very nice and professional. I like to use Enterprise.

Amanda Weber

Great, friendly service!

Michael Denman

Girlfriends father left his wallet at the desk and they called as soon as they found it. All around very friendly staff. They didn’t have the car we requested so they called around and found us a Suburban. Couldn’t have asked for nicer staff.

Ruth Gourley

William Bruno

Mike P

Very good service

Joe Hobbs

Horrible customer service. Made us get a taxi instead of picking us up. Incorrectly charged us and now trying to threaten to send us to collections. Tried calling and talking to a manager. One is rude and hangs up and the other says he will follow up to correct and obviously doesnt. Will never use enterprise again. I'd rather pay more for a car than use them again.

Colynn Isaacson

Went to pick up my car & was told they were overbooked. The guy actually tried to redirect me to Thrifty, who I wasn’t able to rent from because I didn’t have my own insurance. Ended up waiting for an hour and a half at the airport for their other Enterprise branch to bring cars. Next time I’m in town I’m renting from another company.

Scott Harrison

Rented multiple cars for this stop for company execs. All cars always ready and waiting on our arrival.

Elisabeth Nyang

I used Enterprise for the majority of my 8 month contract. Edwina and Kevin were friendly and helpful.

Shaun Barlow

Rent a car

Geraldine Sestric

was ok, but when we returned car no-one was at desk. and no instructions what to do with keys. the desk was open, way before closing. was told by another rental company that enterprise has a sister company. the sister company took car of the car. there should of been an explanation. spent 30 to 45 minutes waiting and looking for help.

Page Duber

Ankur Sachan

Krystle L

So I moved to Alaska today for the military and had booked a car in advance with Avis, after being treated terribly by them and hertz I gave up and thought I was stranded. Nicholas at enterprise in the Fairbanks airport was the most helpful person I have ever met. He should be the most valued employee. I will never rent a car through another company after my experience with enterprise tonight. He went out of his way and above and beyond to help me. I am forever grateful!

Shiao Wu

Business Hours of Enterprise Rent-A-Car in Alaska



Enterprise Rent-A-Car en Alaska
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