Reviews of Bissonette Properties (Real Estate Agency)

Charles Breyette

I lived there for 2 plus years and they always treated me well. Very well maintained building and property. I would rent from them again in a heart beat.

Chris Cushing

Rented for a year and a half from Bisonette. At first they seem calm and helpful, but soon enough you start to realize that they don’t care about any life circumstances. Our apartment was broken into and we requested our locks be changed due to this, they charged us $50. The apartment we rented was constantly covered in ice outside in the winter and snow removal was our responsibility despite it being included in rent. Towards the end of my rental period I was in between jobs and I requested they move my payment date back a week. This was done 2 weeks in advance and they flat out refused citing it was company policy. I ended up managing to get cash early and had it to them 3 days early, and still got charged a fee. We also constantly have issues with trash removal (which we pay for in the included price) because it’s a huge dumpster at the back of the driveway despite us and Myers requesting we get toters. There are nails sticking up through our floors throughout the house. The insulation isn’t there in our unit. Even with leaving our apartment at 55-60 while gone and not turning it up past 70 while home we still end up paying $150 a month for gas heat. The employees are responsive and timely but they refuse to look past company policies and understand that life happens sometimes. They have fees for anything and everything you think of and despite reporting issues or trying to get ahead they end feeing you for that too. EDIT: More issues 1) Having to resign the lease so early, usually 9 months in advance or else they’ll sell the unit out from under you. 2) They never have enough parking and claim there’s plenty of street parking, but anyone from Burlington will tell you that street parking is never reliable or close by (especially if you work evening shifts). 3) If you get a different unit with them after your current lease is up you will have a week without a home unless you’re lucky. They require you to move out in the 25th and you can’t move in until the first. Oh, and you also pay for that last week of rent despite having nowhere to stay. Gotcha. Edit 2: They will also deduct from your security deposit in any way they can. This unfortunately includes routine cleaning (which is against the law).

Jared Lindle

Myself and a couple roommates moved to one of there properties from out of state. Upon arrival it was absolutely filthy. Nobody had attempted to clean it before we showed up. We were told it would take a few days to get a cleaning crew out. Instead we had to clean our own apartment to make it suitable for living. The stay there after was sub par. You won’t get what you pay for. And upon move out we provided pictures of move in vs move out and they still continued to charge us for extra cleaning, even though we left it in better shape than when we arrived. And then they continued to fight us when we provided the obvious pictures again. “Complete dissatisfaction” are the only words I have for that property management company. For your sake I would look into other opportunities. They will probably reply that some part of this is there policy. I get it and it’s how they make money. But something will always come down to “it’s our policy”. At some point you have to take care of your tenants and just care about the people who live in your building. Keep this in mind when you rent. I’ll supply pictures if needed. Everything that Chris Chusing said in the review below mine is true. We had to move out a week before the next move in. There will always be a “miscommunication” with that company to not help there tenants even if they know they are wrong. Bissonette will probably respond how they did in the post before mine. And it will keep going on. My advice is find something better.

Sam Roberts

Looking out my window noticed two vans "Bissonette Property" that drive around servicing all of the apartments. I clogged some pluming & they had the same day service. Having an in house custodial team is a plus in anyone's book.

David Call

Thanks

Brandon Jaques

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Dustin West

In terms of house quality and responsiveness, Bissonette are good landlords. They provide decent housing and a decent level of service. Renter beware however, that less than 3 months into your lease, they will begin showing your apartment if you do not agree (or are unsure of NINE MONTHS in the future, what your plans will be.) to stay for an additional year. This means that in September of 2017, you'll need to tell them you plan on being on this spot until June of 2019. That's a hell of a commitment to expect of a renter, and if you can't at the time; expect several showings. Our Apt has had 17 showings scheduled over the course of 2 weeks, Sept 12th/26th.

john doe

If I could give this company 0 stars I would. They start showings 6 months before the lease is up and refuse to accommodate for your schedule. I asked If showings could be kept to a single day of the week and they said no, we will book showings 2 days a week not 1. This was a lie. After stating they would keep showings to Mondays and Tuesdays they continued showing the apartment all days of the week. This 0 star review is not because they didn't book showings in line with my schedule it is because they lied. Before you consider renting from Bissonette ask yourself this important question. Is signing a legally binding contract written by a liar a good idea?

Christopher S

Another family of scum landlords in the Burlington area. On par with the Handy’s. My one year with them was regretful. A clan of money hungry degenerates that ignored our house once we signed on the dotted line. Security deposits withheld over bogus claims not related to our house. Ignored emails, texts. The list goes on. Do yourself a favor. Pool 20% on the most dilapidated, cheapest home you can find in town, and pay your bank mortgage instead of these guys

Mr. McGillicuddy

They advertise themselves as a nice, family-owned, feel-good company, and indeed their staff are all very friendly and personable. However, do not let this neighborly demeanor fool you: they are a large, corporate property management company primarily concerned with the bottom line. You will be viewed not as a person, but as a paycheck. Beware a lack of transparency and ASK LOTS OF QUESTIONS before agreeing to a lease. My rating is reflective of my experience, and indeed yours may be entirely different. However, below are things you should know about renting from this company. They will hide and downplay these facts as much as possible during showings and subsequent conversations, so you must ask them direct questions. In my case, many of these details were omitted entirely until right before I was to sign the lease. Hopefully this will help you make a fully informed decision prior to signing any paperwork. 1 - You must move out 5-6 days before the end of the month and that time is not pro-rated. This means you pay for 5-6 days that you are not actually living in the apartment. If your next lease starts on the first of the month, you better have a plan because you will be homeless for the better part of a week. 2 - They require you to re-sign 9 months in advance. If you rent in, say, January 2019, you must re-sign for January 2020 at the end of March 2019. They will then subject you to multiple showings per week, at all hours of the day, and make only the slightest of effort to accommodate your schedule. This intrusiveness can go on for months. 3 - They pass the cost of Burlington’s property registration fee on to you. This is an additional $100 per year fee that is not advertised or included in the rental fee. We were not informed of this until we showed up to sign the lease. Imagine if UHaul charged you a surprise fee for registering the truck when you came to pick it up. 4 - Also not included in the advertised rental rate is an additional mandatory $23 per month PER PERSON for trash, recycling, and water. Yes, they charge you for water, at a flat rate, regardless of whether or not you actually use the amount for which they are charging. 5 - Apartments really do look nice, and are indeed some of the nicer ones in the area, but are cheaply made. Cheap materials = very easy to damage = an excuse for them to take your security deposit. 6 – They require AHC payments (no checks – direct withdrawal only, on a date set by them) and do not allow flexibility in timing when you can pay your rent. 7 – They have a very good photographer. Rooms are often much smaller than they appear in the photos. 8 – Don’t hang anything on the walls. They will require you to pay to have the entire room repainted because of a few tack holes. 9 – To their credit, they were very responsive during the few times we had maintenance issues.

Justin Macaskill

Slum Lords may be an understatement. Greedy Slum Lords is more like it...

heather Barnish

I’ve been renting through Bissonette for a year now and they have been great. Whenever I need someone to come by they do, if I have questions, my questions are answered right away. Everyone that works there in the office is kind and willing to help in anyway possible. I send all my friends to them when they are looking for a place. I recommend going to see them if you are looking for a nice place to live.

Mike McDaniels

Legit walk to lake & campus, decent spread.

Joe Bagazinski

I had a great experience renting from them! They accommodated me very well, the staff was responsive to my needs. I would recommend them again in a heartbeat. Cara, Taylor, the staff in the office were all great.

vloggingwithmike

There places are expensive how can someone afford a place I was looking for a one bedroom for me and my girlfriend but nope to expensive I dont know if they have any for 850 900

Hilary Steger

The overall property on Mary St was great. The Bissonette team was great as well, but the lease that you sign is another matter. The contract is written so that you must move out 5-6 early, and that time is not prorated... so you pay for 5-6 days.... but do not have a place to live. This was not explained to us, as we lost hundreds of dollars because of it. For this reason alone, i give them a 2 out of 5. In hind sight i realize that some landlords do this, but honestly doesn't feel like it should be legal.

Joan Darc

horrible management company, makes you move out almost a week before the end of the month, leaving people homeless until their next lease starts at the first of the next month. It's heartless

Kenny G

A systematically anti-tenant predatory landlord that adopts many of the same abusive renting tactics found in cities like San Francisco. Raises rent for no explainable reason, starts charging for services that were previously included, and frequently neglects client needs for repairs until at least the third reminder. Abuses lack of tenant protection laws by requiring ACH payments upon signing. This is already illegal in California. Hopefully VT catches up. Very crafty with laws, insurance, and documentation, great at appearing like a legitimate business until you sign the dotted line.

Bailey West

GOOD SERVICE MAN

Kirstin Minton

They are rude and inconsiderate. They do not hold up the part of parking that is in the lease and allow more cars than the parking lot has. Which is not fair to a tenet who only has one car and another who may have 2 to an apartment. They wont tow even if its clearly not a tenet parked in the lot, Takes the weeks to fix things and they are just not nice! WAY TOO EXPENSIVE FOR WHAT YOU GET AND THE ATTITUDE YOU GET

Danny Yang

Parking space was not managed properly by the landlord for tenants only after I moving in, which made a lot of non property residents parking at our parking lot as leaving us the residents no where to park our cars. A lot of renovation works had been going on through the summer season as early as 7:30am,which was rather noisy and intolerable for all of our roommates. The properties were not considerate most of our requests such as heater adjustment, leaking and separately returning of our deposit