Reviews of Sundance Creek (Real Estate Agency)

Romeo Garza

High monthly rates and gym equipment always broken

Laura Snyder

Lily was so very helpful and informative. She even looked up and gave me information on other properties that would fit my needs. Excellent customer service, especially since I wasn’t planning to rent at this particular property.

Yugo Amucha

I love it just that the gates are always open

Brittany Sewell

I really have enjoyed living at sundance! They have worked with me in any situation that may appear, and they are quick about getting any issues resolved! Also, with me being a college student the discount the apartment complex offers helps out a lot!! Chance makes you feel like the office staff is part of your family! Great place to live and by far the best leasing staff I have ever met! It is also very calm and relaxing unlike most apartment living!!!!

Melissa

I am considering moving here however I am afraid due to all the negative reviews. Is there anyone that can give me some more information about this apartment complex. Both good or bad. I have children and cannot afford to be stuck in roach infested, dirty, or unsafe apartments. thank you!

Anthony Rodriguez

The property is beautiful! From moving in till now I haven't had any issues. Maintenance is always on top of getting work orders done and the pool area is amazing! Thank you for everything girls! If it wasn't for me trying to get a house I'd stay here forever lol

Michael Cates

Had a vehicle stolen. Numerous complaints about people's vehicles being broken in to when I lived there. No where near enough lighting outside the apartments. Grills in the pool area barely work half the time. Even though the place has gates they do not stay working. In the year I've lived there maybe a week is how long the gates have worked.

Alfred Branch

Sundance Creek is an exceptional place to live. So close to downtown and the loop. This is the best landscaped apartment complex in Midland. The staff is so great to work with and the maintenance staff is responsive and gets any problems resolved fast. Wonderful amenities and really good floor plans with big balconies. I have lived here since January 2016 and highly recommend this apartment complex.

Jessica Sanchez

This "Top Scale" apt deserves NO Stars. If you would like to hear and see my horrible experience living here in 2016 please feel free to email me and I will gladly share. My experience includes Theft, Vandalism which turned into prosecution by Midland DA office. Shower led to flooding the apt. Below me after I told them repeatedly that there was weird sounds. Toilets sounding like bombs over Baghdad going off because there excuse was "air in the lines" the list goes on and on and as of today Jan 3rd 2018 the made the Midland News for pipes busting flooding many apts. Up to 6". Smh. WORST PLACE EVER PLEASE DO YOUR RESEARCH! Greystar is a joke of a property management company. And don't dare ask to speak to the staff Merna or the I don't remember her name off the top of my head but the main manager or Angela the broad representing herself as "DM" she's a joke. No professionalism what so ever. I've seen these women leaving company mens apts because they prostitute themselves to the highest bidder. I know this because as I had business meetings in the main office they talk and joke very loudly no shame in there whoreing around.

Dyanne Alva

These apartments are beautiful! Worth every penny! I have completely loved living here! The property is quiet, very clean. The gym is awesome! And the pool is wonderful! My daughter loves the pool! Not to mention, the leasing agents are awesome! They go beyond making it such an easy transition! Answering all questions! Chance has been great and patient with our 101 questions! Maintenance has been nothing but professional and fast! I would recommend these apartments to everyone!

Kelley Pickens

Great atmosphere! If I ever have a maintenance issue, it always gets fixed within 24 hours. Maintenance is always so helpful with anything! I love that the staff knows me on a first name basis, not by apartment or building #! The only thing I've noticed as an issue is the parking. There isn't a lot of parking, and cars that do not have the proper tags will park in handicap parking spots.

Max Kilgore

I just feel like management does not do a great job explaining things when it comes to charges on your account. I’m moving and had to cut my lease short and I talked to 3 different people and not one explained I’d be getting charged a month to month fee. Frustrating to say the least.

Cristina Caldera

I love that they have a week to appreciate the maintenance staff here at the apartment. It really says a lot about the community. I really appreciate them too because as soon as I have a request they dont take more than 24 days to fix it and they dont leave a mess. Great job. Also, they always have events for any occasion. Which makes it more enjoyable in this town that lacks entertainment.

N C

I recently moved in and my process was less than pleasant. The woman aiding me had an attitude and a rude tone. My apartment was not cleaned prior to my move in, dog food and a dirty fridge. When i requested notes be written in my file, so i wouldn’t be charged, the woman was bothered by the fact that i asked. I also feel deceived, as i was told that the apartment would have full laminate wood flooring, and it’s carpet. The friendly, inviting personnel quickly changed their demeanor, once i signed the lease.

Kelsey McFatridge

I generally enjoy living here. Maintenance is responsive, the staff is courteous and will go above and beyond what I would normally expect from an office staff. However, parking remains an issue. Not enough uncovered spots (covered spots are an additional monthly fee) so if you get home late from work, you may have to park few buildings away.

Velocity Motorcycle Solutions

This is a top notch place to live. Can't express enough how this is a paradise in the desert. Had some issue but Ashlie Menchaca really went out if her way to resolve my issues I had and that I had caused. I renewed again and will continue to stay here as long as I live in Midland. Highly recommend!!

K Davis

The worst apartment we have ever lived at. No parking available at ANY TIME OF DAY OR NIGHT. Roach and spider infestation (and I keep my apartment CLEAN), even after an emergency spray and another apartment wide spray, they still can't seem to correct the problem. Constant partying at the pool with SUPER LOUD MUSIC AND SCREAMING and people there that are not even residents (because I see them wait for someone to open the gate for them). Not to mention before we moved in, we paid our deposits and was assigned an apartment number and I got renters insurance set up for THAT apartment and they gave that apartment and our garage away before we even moved in AND WE HAD ALREADY PAID FOR IT. That should have been our first clue right there! If it didn't cost so much to break the lease we would have been out a long time ago, oh... and they require a 60 day notice!