Reviews of Anatole on Briarwood Apartments (Real Estate Agency)

Kristin Mcfarlin

Nice, upscale apartments - the front office goes above and beyond to make you feel welcome, the pool is always ready to go and Anthony Rodriguez is your go to guy!

Tim Miller

We have enjoyed living here. I don't have any complaints. They respond to service requests very fast, friendly staff, attractive property. We really enjoyed the gym and pool. Neither got full or rowdy. They have lots of fun events for tenants; crafts and popsicles for kids, "thirsty Thursday" for adults, blood drives, school donations, etc.

Gabriela Sandoval

I have lived here for almost a year and I have no issues in this apartments, the staff is just awesome and very attentive on whatever you need. The location of the apartments is perfect a walmart just .5 miles and a cvs just around the corner. Is a verr quiet complex and the staff is constantly making events so all the community can meet each other, I highly recommend this complex, plus, is a dog friendly environment!

Sterling Swarts

Office staff is horrible wish I could move out right now

Lauren Coleman

Love love love Anatole! I’ve lived here about 6 months now, and I’m so happy to be here! All of my appliances work great, service requests have been fast and efficient, and I love their resident events!! My favorite was wine and cheese night. The staff is incredible and always so friendly. Thanks for all y’all do!!!

Amber Raxter

This is by no means a luxury apartment complex. They do not vet anybody moving in and cater to corporate apartments. You will never know who is living below or next door to you at any given time. I witnessed drug use and wanted to move out a month early and was blasted with fees. There was zero concern for my complaints. Do not live here and do not believe the "change in management".

Seth Mayers

Hands down the best apartment complex in Midland. Here you are not just a resident; you are family. The staff makes you feel like family all the way around. We moved in around September of 2018 and have been extremely pleased with the new management. All amenities are better than expected and a little bonus is the breakfast and get-togethers the management arranged for everyone. If more than 5 starts was available this place would get more for sure.

K Saunders

The units are okay but we give 1 star after over 2 years of living here because whoever runs this complex obviously does not care about residents and are simply greedy, like every apartment community around here. Not to mention the rude office staff that has been hired since we have been here. We moved in and paid $1200 for the longest time and are now paying over $500 more per month for the exact same unit. Completely asinine and disgusting on the Anatoles part. I can rent a home on the beach in the Caribbean for this price.. these places have lost their mind.

Jami Ryan

Edit*** I do want to let everyone know that the office had contacted me regarding my concerns, we talked about my frustrations and I have definitely been seeing improvements. I believe the transition in management was tough on everyone involved, they seem to be getting things settled down! Though I have to joke about the horrible paint color scheme that was chosen, i really have no other complaints! Great community, nice little apartments! The front desk folks are pleasant, and the apartments are decently nice, but I don't recommend since Olympus management took over. Terrible moral, and constantly difficult to work with. Subpar management, penalizes tenants for facility and contractor flaws. Been a tenant for over a year, definitely wouldnt have just re-signed my lease had i known about Olympus and how they function.

Adam Love

Anthony, Amber, Rye, Natalie and the rest of the staff here at Anatole are truly the most professional people ever. From the time I walked in on day one, till today (3 months later) and my opinion has not changed. I would recommend this place to anyone and everyone. Thank you for the great service and hospitality. Truly makes me feel welcomed and being away from home for weeks at a time, it makes it feel like home!

Chad Cannon

We were the first tenants to ever move in to Anatole on Briarwood when the leasing office building was the only one fully complete. We have never had a request or issue that was not addressed that day or the next. This has been our home not apartment since we have lived in Midland,TX. The office staff or maintenance staff have never been rude to us in fact they have gone out of there way to make us feel welcome. We always feel at home and my Grandmother knows all the staff by name and she feels safe that helps me feel more at ease when going to work. In fact when we do have grandkids over they always want to walk thru the office on the way to the mailbox to visit the staff.

Eugenio Flores

I've been here for a while now and I love it. Its quite. The staff, Anthony, and Amber are very nice and professional. I would recommend this place to anyone.

Madison Mayers

My husband and I have lived here for almost a year and do not have any complaints. The office staff is seriously the best. I would highly recommend these apartments to anyone. Every maintenance request we have put in has been dealt with immediately. The office staff even hosts cookouts at the pool for everyone as well as activities in the front office. They definitely go above and beyond any place I have ever lived.

Justin Payne

We lived at Anatole for 1 and a half years. We moved in before Olympus Properties took over, and let’s just say it was a complete mess. We were so excited to hear that they were being bought out by a new company and that things were going to change! Let me tell you, they kept that promise! The staff became so well informed, courteous, kind, and accommodating. (Anthony Rodriguez at the front desk is AMAZING!!!) They even sent us a little text if our packages were delivered to the office. The apartments are beautiful, the amenities are fantastic, and the grounds are gorgeous and very well kept. They just did an entire exterior renovation and new landscaping. Extremely impressed. The only reason we moved out was because we have kids and bought a house with a yard for them to play in.

Mike Ware

Amber and her entire staff are the absolute best! The weekly events for all the residents are so much fun. The facilities are great and all very well kept. Every time we’ve had a maintenance issue, the expert staff has handled it before we hang the phone up. Couldn’t be happier to live here

Jackie BCasillas

Very rude office staff. Quick to jump on you if you leave payment with the wrong person but could never get a hold of a manager to call us back when our roof was leaking for 5 months during the winter time. Damaged the wall all the way down that it leaked to the apartment below us. And that's when they finally did something about it.

larry bertrand

Amber, Anthony, Natalie,Rye, Heith and David are great and tend to all needs around the complex. The complex is in great shape and all of my questions and concerns are answered and taken care of immediately. Thanks Anatole!!

andrea hutchison

If I could give a 0 Star I would!!! This use to be a nice place to live until the new management came in! They do not fix anything violate laws by entering with out proper notice . Don't fix the gait that has been broken the entire time they have been here. Change policy with out notice. Put out bright lights that shine directly in to bedrooms then claim they do not even though the person living there is saying it it! The rent is increasing to a rediculus amount. Close facility's with out notice or an idea of when they will be open. Claims to be pert friendly but randomly took out what had previously been used for the 2 years I was here as a dog run. But they sure will fine you with out notice on new policies. The mane gets make the clubhouse building smell like smoke residents live there this was never a problem before.also the most unhelpful women ever! Take Parking close to the office and screw the residence who live here they are more important. Do not move here it is so not worth the money they change the fees as they want woth out notice! NEVER FIX A DANG THING EVER! Rest cost goes up and up and up with no explanation during lease term and they claim they can change it as they see fit DO NOT EVEN CONSIDER LIVING HERE IT IS A HUGE WASTE OF MONEY AND THE OFFCIE PEOPLE ARE the most incompetent people alive and are crooks who take packages and claim to never have gotten those! Also have you pay a different amount than is no the printed statement and that is all kinds of agains the law!

Mary Symmons

If i could give certain aspects 5 stars- I would. I love the overall look/feel of the complex, nice and quiet, and on the surface it is great. My biggest issue is how cheap the workmanship done has been thus far. Paint jobs are sloppy, things were patched/glued back together, or generally left in less than stellar repair. I have only just been there a month, and I have spent over a week of that waiting on AC repair. While it has been cool during the day, the apartment still gets hot and yet I cannot get it fixed. While I love the layout of my little place, and over all the amenities are great, certain things take from the good. An example beyond the week plus wait for service repairs?... initially the portal showed a wrong due date for payments, so I was penalized extra fees and sent a 3 day eviction notice unless I corrected the issue. The main issue might just be that it is owned by a much larger corporation- that would at least count for outrageous fees to use a debit card to pay your rent online ($45 for a visa use on my account), as well as the lack of compassion or flexibility from the office.

Brandon Garcia

I have recently moved here, the staff is incredible. Anthony was very helpful and made my move stress free. Not only knowledgeable, but an awesome host. I immediately felt welcome. I’m glad to be a part of the Anatole family!

Melanie Ysassi

Lived here for 18 month. This is not a luxury complex! 1 star well earned. Good job Anatole. They couldnt care less for the tenants, they just want your money. Just make sure you ask to see your appartment and not the staged one they show everybody. No elevators either in this "luxury" complex fyi.

Traci

Living at Anatole has been a great experience. The apartment is in great condition and any maintenance requests that I have placed have been addressed quickly. Anthony, the assistant manager, is always extremely nice and helpful. They also frequently have events for the residents. I would definitely recommend this community.

Laura Merino

I love this place. Anything you need done they are on it. The staff is awesome especially Anthony. They are always doing something for the residents every month. I would recommend Anatole on Briawood to any looking for a new place to live.

Jerrica Hardy

I usually do not write reviews but I have had it! I have never met an apartment leasing staff so rude and inconsiderate. When we first moved in my fiancé and I were told by the previous receptionist that we could move into a one bedroom to get us into the apartment then after a month we could move into a two bedroom. A few weeks went by and we inquired about the two bedroom apartment . We were told there were no two bedrooms available for another 3 months and had to pay a transfer fee which was not stated in the first place. The transparency of these apartments is terrible. The then apartment manager, April, was the only one that was tolerable. I do understand that this is an oil field town but the rent was a bit ridiculous. Paying almost $2000 for an apartment that didn’t even offer little to much closet/storage space whatsoever. Parking is terrible especially at nights and on weekends and we were told there was plenty of parking before we moved in. I feel these apartments along with the rest of the apartments out there are putting an undue hardship on people who want to live decent. I understand money needs to be made but doing it at the expense of job circumstances is not right. Management definitely needs to retrain their leasing staff to be more customer service oriented and caring. I’d give these apartment a negative star if I could!

Molly Ware

Amber, Anthony, Natalie, Heath, Rye and the entire staff are the best!! You guys ROCK!! We really enjoy the weekly events with the staff and other residents. Great job guys!!

Sammy Salem

Almost 90% of the apartments on the third floor have a leak. People in the front office are rude and they never answer the phone. They are always very nice to you until you sign the contract. Termination fee of the lease is extremely high compared to other places because they know a lot of people are leaving Midland due to the oil downturn. If you manage to avoid the third floor and the front office ladies you would be fine. Apartments are nice from inside afterall but their management sucks even after it changed. Saying that, i would check the palms instead.

Fernanda Medina

My husband, my 8 month old baby and I lived in Anatole for 4 months and it was a terrible experience. First, the apartment they gave us was not like the one they had promised us, it had many flaws that they never wanted to fix. The worst thing is that they left us without air conditioning for 4 weeks in summer, they also charged us an extra key and they never give us back the money when we returned the key. We let them know many times that we had cockroaches and ants and that they never went to fumigate. At the end of the contract, they charged us an extra for cleaning the carpet because according to them there were pet spots on the carpet, and we don´t have any pets. I definitely do not recommend this place at all.

Kris Molina

The tenants are rude and look like criminals the staff are crooks. Nobody knows how to park. My car has been dinged and scratch on several different occasions and the office says they'll look into it

Lucy Martinez

Ive been here since July. I love my apartment!! I dont feel like the staff has been rude to me at all considering that I would always call and ask questions when I first moved in. The first day I moved in there was a connection issue with my washer and dryer. I called the office and Tristen was a sweetheart and send someone my way right away. I know Ive only been here a few months but I really like it. The only complain I say I would have is the parking. There is not enough parking sometimes. Other than that, the apartments are spacious and nice. I do recommend.

Alvin Lasseigne

I try to attend all of the scheduled events that the staff puts on. Amber, Natalie, and Anthony have never disappointed. In all that they do, they treat me like family. Rye and Heath take care of everything and anything. I haven’t met David but I’ve heard great things about him from my coworkers who also live here. If I could rate this place with 6 stars I would. Thanks for all you do each and every day.