Reviews of R&R Properties of Eugene (Real Estate Agency)

vangie nicklin

As a first time home buyer, I thought the buying process would be daunting. That is until we met Cailen. She was attentive to my families specific needs and wants. Cailen always kept us in the loop and made sure to point out things that first time home buyers would not know what to observe. The homes we viewed were all within my price range and never tried to upsell us. Her honesty, motivation, availability, and attention to detail are what led us to close on our first home with her. Not to mention she was present for the closing appointment! She made sure everything went smoothly up until the day we had the keys in hand. My family and I developed an excellent relationship with her, and she maintains to keep in touch with us. I have recommended family, friends, and co-workers to her. If I plan to sell my home and buy again, I intend to return to her. Thank you Cailen for your hard work and helping us complete one of our life goals!

Oppie Dijk

Vets screwing over vets should be their moto. Fired!!! Unprofessional. They will try to take advantage of u to get a bad deal. Shop around. If it's your first time buying a home I would find a more professional agency. If your moving to Oregon or from Oregon moving back your at risk for identity theft. Specially if you were born in Oregon and left and came back your at high level risk for identity theft. So they had me pay for an inspection on a home that already had rotten walls too; they tried to mask. Then I didn't wanna pay for a joke of inspection. Then they turned me into collections to destroy my credit. What a wierd outfit here. Stay clear! I see why people go with bigger organizations with reputable reputations.

Jane Fonda

The people who run this property management are slumlords. Many of their properties are in terrible condition, and in some cases need to be condemned. However, instead of making needed improvements and repairs, they raise the rent. I would not recommend ever renting from them for this reason alone, but on top of that the employees and owners of this company are ALL incredibly rude, and condescending.

shiloh Sweeting

R & R properties has been such a pleasure to rent from. Their property manager Charlie and her assistant Ricky are so very friendly, completely professional, and so prompt and attentive if there is a problem at my home. This company is in a class of their own! Absolute best experience I have EVER had a a renter!! Highly recommended!!!

Ellie Tami

We've worked with Bill Nelson and R & R Properties for several years and have a great relationship. He's helped us sell and buy several properties. Bill is always there when we have a question or need anything. Whatever you need, he can make it happen. He works with a great team as well. We highly recommend R & R Properties of Eugene!

Brian Gillis

Working with Charlie Durrant has been an exceptional experience. From the first time we met her it was clear that she had significant experience managing properties as she showed a deep understanding of the rental market and related protocols in our area. Charlie is a clear, timely, and effective communicator, understands the needs of tenants, and has a very honest, easy, and consistent way about her, which makes working with her an absolute pleasure.

Rebekah Rebich Nelson

Excellent group of Brokers! Impeccable communication, professionalism, knowledgable and ethic team.

Lacey Epley

Best brokers & property management team around!

Krystalsl Flaherty

Property manager did not have knowledge about the house prior to showing it plus huge liability risk that was not taken care of prior to showing and no knowledge of what they were to do if an accident were to happen because of liability risk.

Cotie Agee

What a fabulous company! Bill Nelson made an intimidating situation seamlessly easy. R&R sold our house within 24 hours of listing and helped relocate us into a new home. Highly recommended, flawless experience.

Alex Serra

If you are in the market for an excellent realtor or property management company I would absolutely suggest doing business with R&R Properties!! My wife and I just finished the process of purchasing our first home, and had the pleasure of working with Bill Nelson and his team. They made the whole process, from start to finish, unbelievably painless. Bill continually made himself available to show houses, respond to our never ending questions, and help guide us through the biggest purchase of our lives. As first time home buyers, it was crucial for us to find someone we could trust. Choosing Bill and R&R Properties was the best decision we could have made.

Ashley H

Bill spent over 2 years helping my wife and I find the perfect home for our family. He showed us listing after listing when most would have given up. I recommend R & R to everybody I know. Thank You for all your hard work. The Hinman's

Miles Clinger

Working with R&R Properties and Bill Nelson has been a great experience. Bill and his team have always gone out of their way to be responsive and available to my wife and I whenever we've had questions or needed assistance, which to me are cornerstones for providing premier client service. Bill and his team have always treated us with the upmost respect, and Bill is extremely dedicated to making sure that he has gotten everything right for us, regardless of how much time and effort he has had to put in to ensure that happens. We have really appreciated our experience with Bill and R&R, and we are looking forward to working with them on our next home purchase.

Jenny Harvey

If you dont take pictures of your apartment. Expect them to lie and say you did damage you didnt do.

Jeb Wilhelm

My family and I had rented from R & R for 5 years. They were great. Every maintenance issue was addressed in a timely and professional manner. The office staff was always very friendly. They made the move in process very simple. I can't say enough about how great an experience we had. Thank you R & R Properties!

Delilah Kennedy

This property management company has been absolutely amazing to me. Charlie who seems to run the whole program which is great, was able to help me meet some needs that I had that came up unexpectedly (move to another R & R property) and it was very helpful. This property management company makes paying rent very easy And they are very quick with any services or repairs that one might need. Also the gentleman that answered the phone is very cool and very nice but Charlie wins the medal.

Ryan Olds

Had a showing scheduled and R&R canceled without telling us. We showed up and had to call them multiple times before getting someone to pickup. Complete waste of our time, would give 0 zero stars if allowed.

Dennis Sayler

This company was absolutely great to rent from! Honest, fair and very professional. Samantha did everything she promised and more and got it done on time. I would not hesitate to do business with R & R again.

Steven Reaves

Good service

Amber S

My husband and I are in our second year of renting with R&R. Charlie (management) is lovely. We plan to stay with this company for the foreseeable future. They are very helpful with any and all repairs / maintenance requests.

Kristina Stewart

As a property owner, I can highly recommend R & R Properties as a property manager. Charlie is honest, ethical and a strong and capable property manager. She regularly inspects my properties and keeps me informed about any issues. She maintains good communication with the tenants and I am very happy with the amounts I am getting for rents. In addition, my properties are rented almost as soon as they are available. What's not to like?

Kyra Ramirez

Great management company. I rented from them twice between 2011 and 2015. They were prompt to responding to my needs including work orders. They are professional and they value their tenants.

Monique Serra

If I recommended R & R Properties a thousand times, it wouldn't be enough. My husband and I are new parents, and first time home buyers. We had absolutely no idea what we were doing, but we were excited and ready to dive head first into the home buying process. I don't know what we would've done without Bill. He helped us every step of the way: giving advice, making himself available on our lunch hours or his days off, sending us emails weekly, and basically holding our hands throughout the entire process. He was so honest and we trusted him immensely (something you NEED when buying a home). If there was a 10 star option-he would get it. We can't ever truly express our full gratitude for this company-but we are so grateful, confident, and over-the-moon excited for this next chapter in our lives! THANK YOU.