Reviews of Treasure Realty (Real Estate Agency)

1950 NC-172, Sneads Ferry, NC 28460

Average Rating:

DESCRIPTION

Here you have all the information of real people like you who know the products and services of Treasure Realty (Real Estate Agency) in the state of North Carolina.

As of day the business receives a score of 4.0 stars out of 5 and that score has been calculated on 260 reviews.

You may have noticed that it has an average rating is really good, and it is founded on a high number of scores, so we can think that the rating is quite faithful. If there are many people who bothered to rate when they are pleased, is that it works.

As you know, we do not usually stop to write feddbacks when these are correct and we usually do it only if we've had a problem or incidence...

This Real Estate Agency belongs to the category of Real estate agency.

Where is Treasure Realty?

REVIEWS OF Treasure Realty IN North Carolina

Pamela Thomas

My family love staying at Treasure Realty ocean front beach house. This will be our 4th year staying at the same house. The house is right next to pier and our parents are on their late 70's and the house has an elevator that's a plus for them. My dad has a twin brother and we enjoy spending this time with one another. Our parents has been fishing down here for over 30 years but they say this house has been the best.

Melissa Watson

Great for home rentals. Houses have always been clean. Staff is friendly and professional. You get a check in packet for those not used to the area that has a ton of information about the island, shops and restaurants.

Victoria Rose

Our vacation rental was an awesome house! Very clean with easier beach access that we originally thought! We will be definitely looking into renting this home again!

Jennifer Bordick

Treasure Realty was very helpful and professional staff helped to make our vacation wonderful and very memorable! Definitely recommend them!!

Dena Stellabottqqaxc

I've been renting from treasure for many years. They really have their act together from check in to addressing issues that come up. Our house was great, clean, and ready on time! Rent from them just don't rent the house I like during my week :-).

VILLAGE AMBASSADOR Tim Supple

Food Truck Rodeo !! Huge, HUGE THANK YOU to Treasure Realty who scrambled and went way above & beyond when one of the properties that they manage unfortunately burned to the ground at Zero Dark Thirty. 15 tourism friends got out safe but lost their cars & R/V. Treasure Realty found them all a new place to stay, took them to get more food & supplies, to get a car and fed all of the plus their 45 other visiting family members. On top of that The Sneads Ferry Village News in coordination w / Treasure Realty put the word out and locals came out of the wood work to help our tourism friends !! Great, great job !!

Edward Whorley

Very easy to deal with, very friendly

pamela bitler

This is the 5th year we rented with Treasure Realty and I would never consider using any other company. Always quick to help, answer my questions, calm my nerves and the paperwork is a breeze! Even with hurricane Matthew, Treasure Realty was in correspondence the entire time so we knew what was going on offering help.

Karrie Hicks

Two words: cockroach infestation! Yes, all the bad reviews that you read online are probably true. My Family and I have been going to Topsail Island for over four years. And we have always used a different real estate company for our housing. After doing some research we found Treasure Realty and we did a little reading online about the reviews. We saw where they had replied to some of the more unhappy reviews so we figured that they were just people who were still quite upset. We rented Ocean Drive 627 - from Treasure Realty and upon arrival noticed how un-cleanly the house was. There where chewed dog bones under the couch. The dishes in the kitchen had food stuck all over them, although there was a disclaimer in the check-in packet noting that they did not check the dishes. The pictures online grossly exaggerated the size of the home. There is peeling plaster on the ceiling in the hall and back bedroom. The side of the countertop in the kitchen is missing. Also, on a lesser note, the mattresses are horrendous. These were minor annoyances compared to the fact that there were cockroaches not only on the main floor but also the downstairs. We went to the realty office and was informed that they would get an exterminator out there “sometime.” And we told them that we wanted to speak with a manager. Which we were informed that the manager - Bill Bryd - was off that day. I also called his cell phone and left a voicemail. We had a family emergency and actually had to leave that same day. We did not get a return call back from the realty office or the manager. I had to call him and talk to him. He informed me that cockroaches were not a big deal at the beach and that they had over 450 properties they oversaw. He told me that he would look into our case and email me back. He never sent me an email and I had to email him and ask on the status, because I wanted some type of compensation for all the trouble that they had put us through. When we returned home we left all of our luggage outside. Checking every thing for cockroaches. We left my daughters toddler mattress and pillow there - fearing that they had been infested with cockroache eggs. Yesterday, I finally received a reply back from the manager stating that he talk to the exterminator and found out that they were only American cockroaches and nothing to worry about. And he did not offer us any compensation except a 5% discount if we used them again this year to rent a beach house. Needless to say, not only was I extremely disappointed but I let it be known that I will never EVER rent from them again. Save yourself some heart ache and rent from A Beach Place Reality instead.

Laurestine Swain

My family just stayed at 205/207 Goldsboro Ln over the Thanksgiving holiday. The properties were amazing, thanks to the owner for sharing their homes with us. Both homes were everything advertised and then some A vacation experience worth writing about. Also thanks to the Treasure Realty team for being such great stewards and hosts...great job!

Kelly Jarboe

It would be far more accurate to leave NO stars. In mid Aug, 2017 we rented 4133 Island Dr. Never again & never again will I use Treasure Realty. The AC unit on the upper floor of our rental was out of order until Thurs of that week. Subsequently the 2nd unit could not keep up & the main floor remained at about 80 deg all week. The refrigerator could not keep anything cold & could not keep up with ice despite the fact that all beverages were in coolers the entire week. There was black mold growing on the walls of the lower floor & one trash can was heaped with trash when we arrived making it unusable. Repeated calls to the management office did very little. When the vendor finally came to replace the AC unit, we had operate as the liason between the vendor & Treasure! Treasure was completely unhelpful & unapologetic. After check out I sent a lengthy email requesting a partial refund; no response. I had to make several phone calls & send emails to get any response. Treasurer's resolution was a 10% refund. Wow. Never again will I use this company. I will never visit Topsail Is again. I'll be returning to Hatteras & Ocracoke Islands where I've been going for over 30 years. The rental companies in those areas are professional, responsive & appreciate our business.

Brittany Holt

The staff is helpful, kind and courteous.

Michael Scott

We had a wonderful experience at the beach this past week. We have always loved working with Treasure Realty. This was our 19th summer coming to Topsail Island. We have rarely had even a minor problem, and TR has always responded quickly. TR has always been so easy to work with. The house this year was again in excellent condition and very clean. I want to thank the owners and TR for the many wonderful experiences we have has at TI over the years. Michael Scott

John Koz

In a world of VRBO's and other tech monsters, this company does an amazing job. I often times check their site prior to all other and really any other areas within 2 hours. The site is fantastic. The separation between owner and tenant is a very valuable piece of travel. Treasure Realty does this full time, so they are readily available when something comes up, and checking in and out is a breeze.

Astrid wilson

I am a homeowner who uses Treasure Realty to manage my properties. Treasure is easy to work with and is proactive. They are the largest rental company on Topsail Island and therefore have the largest availability and options o choose from …

Michele Prevette

Always a great rental agency. Never had a problem after years of renting vacation homes from them.

Julie Aycock

Rented 634 Hampton colony. Was a fabulous home and is right on the beach. We couldn’t have asked for better service not a more beautiful home. Will definitely rent again.

Sharon Atti

We just got home from a week at an ocean front home at Topsail Beach. I called the office over the time from when I had rented my home and during our stay. When ever I had called I would get my questions answered and my concerns solved. During my stay I was contacted by the house manager and he was always willing to do what he could to make sure we had a great stay, and we did have a great stay, the weather was perfect everyday and the house we rented was right on the water which made it even better, Thank you Treasure Realty for being available and responding positively to all my concerns.

Richard Prevette

My family and I spent a great vacation at 213 Pinnellas Bay. Great accommodations! Very comfortable and just across the street for public access. Great location. The people at Treasure Realty were made making the reservation and checking in very easy. There were very friendly.

Susan Mastin

We had a wonderful time at this home. It was our favorite home that we have rented and we have been doing these family trips for 30 years! Wonderful views all around. Plenty of space and well stocked. If we don't decide we need one more bedroom (as our family continues to expand) we will be back next year!! :)

Deborah Younglao

We have had our home listed with Treasure Realty for 3 years and have consistently had full occupancy during the summer months. The mid and off-seasons have also been well-booked, often with monthly renters in the off-season. From the traveler's point of view, I think Treasure has the best and most user-friendly website. Since we figured most people search online for rentals, this was one of the main reasons we chose them as our property managers.

John Overman

We always use Treasure when we vacation at the beach. Very helpful staff.

Wally Diehl

excellent rental company . they had just what we needed , a great 10 bedroom house that was beautiful -122 north shore drive. check in was smooth and the week was fantastic. staff was very courteous and helpful. the concierge for this house mike was so helpful in getting us everything we needed including surfboards and standup paddle boards. he gave us a kite surfing lesson. the movie theater was great.

Christina Dove

Excellent company! We have enjoyed many family vacations on Topsail Island since I was a little girl, and Treasure Realty is our go to for rental properties.

Carmen Nicolaou - Goodstein

This is my third year vacationing at Topsail. We've stayed at three different houses and while the last two had issues - to be expected from rentals - Treasure realty was quick to respond and fix the problem. I love Topsail beach and so does my husband and two girls. The beach is all they need to have an awesome vacation. To be able to rent a house and know that if any problems arise, it'll be fixed expeditiously gives us a peace of mind.

John Laul

Had good experience with Treasure Realty. Very friendly staff. That was the good. The rental property was the bad. Day 1 the dishwasher died and was not addressed all week. House was old and rundown. So beach front was what we focused on. Will probably go back to bayside house in the future.

Jessica Cable

I love coming to topsail i have been coming for years, The property we go to see great. I wouldnt change it for anything. Bring my grandkids and they love it as well. MANY MORE YEARS TO COME Thank you again

Mary

Very help and efficient. Check in process went very smoothly, the house was in good shape when we arrived and check out was hassle free.

Johnnie Walter

Treasure Realty has always been great for our family vacations. They make everything enjoyable from check in to check out. I hope this year will be as enjoyable as years past

Hayden Gambrell

Well, 2016 was another wonderful, memorable year for our family, with awesome memories behind us. 124 Ocean View was so beautiful!! We were thrilled to be able to go directly to the property and access it through a keypad. This was SO nice! There was a slight delay with the cleaning crew still there at 3:00, but they came out to our car, greeted us, and explained they would be finished in just a few minutes. She was very nice and explained how big and beautiful the home was, and they wanted to be sure everything was clean, which it was. They let us know there was a broken recliner in theatre room, and they were putting in a work order for it. They came out on Monday and repaired it. Linens were there promptly on time, and we had no problems with the home. We had lots of kiddos, and on Tuesday, the pool was just a bit cloudy. I called the pool maintenance number, they were there in 15 minutes, vacuuming and servicing pool, and they also, without us requesting it, serviced the hot tub as well. This house was perfect for our group, very well laid out, well- stocked kitchen, comfortable beds, beautiful decor. We had a beautiful week, can't say enough about Treasure Realty!! We have used them at least 10 times now, we have no complaints. 5 Star service, in my opinion!! Can't wait till next year!!

Sheila Pehote

We have rented with you for 3 years now and have had a great experience. Houses have all been clean and most have been well stocked with cooking items.Only thing I would like added is more outside seating.When you go with a large group that would be appreciated by the tenants.

Martina Smith

Had some unpleasant experiences with this company. Their customer service lacks professionalism.

shawn Malone

Lost an entire night and day on a weeks vacation and had to demand they come over to fix the situation so I would not lose the second day but they kept saying they had to talk to the owner before they could come and make any remedies. Before you can even come… What? My contract is with them not the owner which I mentioned to them but they said they had to wait... I did not pay that kind of money to babysit the house while I was at the beach. Worse yet it took them 89 days to tell me they were sorry. This after I had spent two previous summers with them and had no issues… I guess you truly don't know someone until you go through a little adversity. Epic fail... terrible customer service! Never again!

Rebecca Allen

We have used Treasure Realty for 3 years and have scheduled our 4th vacation home rental with them this year. They are very busy during the check-in and check-out process, but it has always gone smoothly for us. Whenever we have had an issue with one of the rental homes they always respond quickly. Our first year we were locked out of our rental home due to the salt air eroding the lock and they helped us as quickly as possible especially since we were at the very far end of N. Topsail near the inlet. The second year the garbage disposal wasn't working and they sent someone right away. We had no issues the third year and we hope to have an issue-free vacation this year. Thank you Treasure Realty for providing great times at the beach! Now if you could only keep the Sharks 25+ miles away from the beach then we would give you 10 stars!

Marie Preitauer

I just want to take a minute to thank you and everyone at Treasure for a fantastic job. We switched to Treasure in a bit of a rush at the end of May, in a panic because our prior management company only had 3 reservations in place for the 2018 Peak Season. Treasure jumped all over our situation, getting photographers scheduled and in immediately, building our webpage fast, and basically having us up and running in a matter of days. Even better, within the first weekend with Treasure, they had gotten us 3 reservations to replace the ones we gave up to the old management, and within a matter of two weeks Treasure had 8 reservations on the books for us! We are absolutely thrilled with the level of service we are receiving, and know we made the right choice making the change, even though it was a gamble doing that at the start of the busy season. Our gamble has definitely paid off, and I have nothing but faith that they will continue to put their best effort into not only getting good bookings, but taking great care of our condo for us. Every member of the staff has been very fast and efficient, and Isaac is a man on a mission, definitely focused on excellence all around. The communication is excellent, which I really appreciate. Thank you very, very much for all the incredible work, and for taking our concerns seriously. Treasure is #1 in our books!! Thank you, Marie P. - owner at St Regis Resort on Topsail

Victoria Wildermuth

I have used Treasure Realty for many vacations in Topsail and have never had any problems. The properties are just as described, always clean, and match the pictures. Linens are always delivered. I reserve and make payments online without any difficulty. Great service!!

Michael Marsh

We have been staying at different rental properties up and down the East Cost for years with family and friends. We were a group of 11. This will be the last time we choose this company and I would NOT recommend them to any one. We had people drive in from Indiana, Pennsylvania and Texas for this vacation. Soon after we arrived and were able to get into the house, the company called and said we all had to leave because the inspectors would not inspect the house with anyone there. All the cars and people had to leave which was absurd! We were already tired from driving as much as 17 hours and had to all get into our 5 vehicles and drive around some more. We then got a call 5 minutes later saying they were done. What a bunch of S@$t!! They didn't have time to do anything except inconvenience us. It gets better. We get into the house and all the sheets and towels, we paid extra for, are dirty from the last residents. If the house was cleaned then the new linens should have been dropped off. The company argued with us about that issue and after looking around more, it also didn't look like the house was cleaned very well. The couple who booked the house, went down to the main office to discuss the issues and everyone there acted like they were too busy to help and were being interrupted. I have been involved in the customer service industry for years and a simple were sorry and will get it corrected right away would have gone along way but not by this group. It seems they have too many different groups doing various tasks but not one central person to coordinate and make sure it all gets done correctly. There were other issues throughout the week but at some point you just give up, so you don't ruin your whole vacation. I could go on and on about various other items but all I know is that we will get the word out to as many people as possible to never use this company!

brenda vansile

Our family has been renting from treasure realty every year for the past 15 years, many years we rent twice a year. They have always been great up until the past few years. We always rent early to make sure we get the house we want to fit our entire family, 15 of us. The past two years we have had our houses paid in full and have received notice from them two weeks before our vacation that we cannot have the house we paid for. They gave us a couple other options that we could have but they were never big enough. With everyone already off work the week we rented we had to choose from the couple houses they had left to rent. They told us this year, when they made us aware we could not have the house we paid for, that if there was not a house big enough to accommodate us then we should rent two. No discounts, no I'm so sorry, no what else can I do to help resolve this issue. We received a "maybe you should have kept in better communication with us and this problem would not have happened". Seriously??? That is how you deal with customers who have given you thousands upon thousands of dollars over the years and have talked up Topsail and Treasure Realty to everyone we know ?? Treasure Realty, our family owns two businesses. We truly understand things happen that are not in your control sometimes but good customer service can go a long, long way. I would never blame my customers for my wrong doing. I would apologize and try in any possible way to find a solution to the problem. Not tell them that they should have communicated better and if the houses don't work then rent two. Totally absurd and really bad customer service. Very disappointing.

Tom Matz

Very professional and seem to work to make sure everything is ready. A pleasure to deal with, in such a beautiful beach area. Their years of experience show when solutions are needed, which sometimes happens especially on the beach. We are very familiar with Topsail, and feel they are the best to deal with, and continue to choose them year after year. :)

tonya joiner

My family and I just came from topsail may 4-11. We rented from treasure and stayed on island dr. We go every year and stay under a different reality company each time. Ward realty was going to be next years realty company but after staying with Treasure were going to have to do them again next year. I'm already trying to rebook. I've read the reviews about Treasure. An I hate to hear people had a bad experience but it was NOT mine. Even though I read the reviews I try not to let it dictate mine. If I do have the experience they speak of then I understand what they speak of. In this case it was not that. They were amazing. The property was amazing (even though it wasnt the one we initially booked which wasn't ready due to construction) it was clean, quiet and beautiful! And the customer service they gave was A1. From the drinks they offered us at checking in to us not having to go by the rental office to check out(just putting the code in the door). They were polite and patient. I'm one of those people that ask alot of questions, they answer kindly and in detail. Just the way I like. Even if I just call with random questions they answer with no attitude. So me personally, I was pleased and impressed. And I dont have ANY problems spending my money with people that give that kind of service. So as for the bad reviews they have gotten when you read them try not to let those determine YOUR experience because those reviews might NOT be your experience. They sure weren't mine. And IF IF IF I had to say one bad thing about them, I guess it would be that a has a question and it was on Sunday an they wont open

Jessica Griffin

Wonderful staff, and prompt service! The home that we rented was absolutely beautiful!

Judy Welker

Treasure Realty was a pleasure to work with, I did everything on the phone, talked to them more than once. Everyone was courteous and informative. They also kept me posted on different things on my email. Check in was very smooth.

Zack Rhodes

1/5.... you’re paying a fortune for condos with holes in the walls, tables with spills that aren’t cleaned. When we entered old linens from previous residents were still in the condo. Sad sad sad.

Abigail Owens

I'll start off with the good because that won't take very long. The staff were friendly and somewhat helpful. When we realized that the house wasn't equipped with an ice maker they quickly sent over an employee with several ice trays. Now for the bad. We rented 4334 Island Drive and trust me it was not cheap. So we were really surprised to find that the house is dirty, in disrepair and some rooms were over furnished while other were lacking in the most basic furniture. The house was gross. And I understand that most rentals aren't going to be pristine but this one was particularly bad. Upon arrival we found that they still hadn't picked up the linens from the previous week's renters (it's now Wednesday and they still haven't picked these up) so I'm not sure that anyone ever actually cleaned the house. There are dirty rugs all over the main level. I mean so gross that I would be afraid to walk on them without my shoes one. There are also bath mats in random places on the main level and even one on the deck. The furniture is gross. You can see the sweat stains and dirt on the couch. The bathrooms were pretty yucky. Pretty sure they haven't cleaned the master shower in a year. There are massive water stains on the ceilings of various rooms, there are clearly several leaks in the house. The balcony off the master doesn't lock (great if you have little kids) and I'm pretty sure it's going to fall off the house at any moment. There is a table on the deck which was clearly set on fire at some point and half of it was burned beyond repair. Not sure why it's still here. The carpet upstairs is disgusting. And speaking of stairs- the interior stairs are in bad shape, there are several areas where the wood has clearly rotted. Same with the garage stairs and landing. I'll be shocked if we make it through the week without someone putting their foot through the stairs. One of the bedrooms is missing a mattress. The master has a mattress with missing or loose springs- makes for a great nights sleep. The other bedroom upstairs doesn't even have a dresser to put clothes in. Lesson learned. Won't be renting with treasure again.

Robert Taylor

Outstanding rental experience. Friendly people to deal with. Our condo rental at St. Regis Resort was clean, comfortable, and well equipped. The pools were great and the ocean right there. Great value!

Marissa Curl

This may change, but the house was nice, enjoyed my stay, just still waiting on my security deposit to come back. Other than that everything was great.

rachelle talley

We loved using Treasure Realty for our family. They were so easy to work with and quick with correspondence. They also have some of the best prices for great quality! Will for sure use them to plan our next vacation. Thanks for a wonderful experience and helping us have the best family vacation we have had!!!

Thomas Troost

Great service. Great beach. Great houses. That's why we keep coming back to Treasure Realty and North Topsail Island.

ginger clicks

NO WATER, NO AIR CONDITIONING FOR 2 DAYS ! The condo we rented was dirty very dirty and needed a major update ! Not happy at all ! This place is horrible to rent from ! They are very rude .

Amy Clemens

We have rented vacation homes from Treasure Realty for over 25 years. I am continually impressed with their professionalism, excellent communication and quality properties. My children have precious memories of vacations on Topsail Island! Thank you Treaure Realty for being the top rental/sales company on the island. Keep up the good work.

Mommy Of5

this is the absolute worst company I have ever dealt with in my life. I highly suggest anyone considering a vacation do not use this company they allowed us to book in December and we did then in February they send us a message that our booking may not be available due to construction. I called as the email instructed and said what else do you have available the person on the line said I don’t know you’ll have to check the website and then promptly issued me a refund. as they manage rentals for topsail Island which is literally one of my favorite places to vacation I booked again through them at another condo. Our vacation was scheduled for August 10 through the 17th and they called me today July 24 and said they’re sorry but our booking will not be available due to construction . Mind you they sent us an email back when they canceled the first time saying that this particular building would be the first one done and would be delighted done July 1. And when they called me today they had one option available at a completely different location at a place with no pool and only two bedrooms. And it’s the only thing that they have available. Now I’m stuck with the other hotels that I booked for the trip down and back. I have five children who are expecting vacation two of those five are going to be going to college this was literally our last week for vacation and now we have nowhere to go . The lady I spoke to you just said well they only told us about it today and told us to either rebook it or refund your money the problem is I don’t want a refund I want to go stay at the condo that I booked... the second time. Had they told me when I booked it for the second time that there’s a chance this one might not be available I would’ve booked vacation somewhere else. So when I call and asked to speak to a manager I’m told well he left early today and he’s the only one available to speak to. I asked who was it that only told them today that our condo wasn’t available she said I’m sorry I’m not able to tell you that information. I told her that the one option she gave me only had two bedrooms and no pool I have three toddler’s . She said yes I know that but that’s all that’s available I can issue you a refund . That was her only response I will never ever ever again deal with these people anyone that owns a condo in topsail should leave this company. Oh and before the company decides to jump on here and respond with well we’re sorry but our island was hit with a hurricane... well you were fully aware that the island was hit with the hurricane last year is there a reason why you’re in capable of notifying people more than three weeks before their vacation that their condo is not available that has nothing to do with the hurricane and 100% to do with poor company management and poor communication on your part don’t make excuses you are the bad company it’s not a bad situation it’s A bad company

Lora Johnson

The ladies that handle Long Term rental are fabulous. They are friendly, hard working, and give you the feeling that they truly care. Walking into the building all staff greet you w a friendly positive welcoming conduct. They also are very quick to respond to emails and phone calls. A true amazing company.

Samantha minter

Rental agency with some awesome houses to rent by the week on the beach.

Pat Warner

Treasure Realty Rocks. They worked with us to get a condo at a certain time due to our daughter passing away. No problem at all. Everything went smoothly. We stayed at a different condo last year and they were great. Hope to use them again next year.

Debbie Iero

You can't go wrong with Treasure Realty. Whether you are looking to buy or take a vacation, give them a call. We have bought two properties through them in the past few years, one a duplex on Island Drive and the other, a condo at the St. Regis Resort. We couldn't be happier. The comfort and trust we felt from our Realtor was amazing. Thanks, Biz!!!! Because of this, we decided to follow through with Treasure to manage our rentals. Again, we couldn't be happier. We have not been disappointed. Anytime we need something or simply have a question, they are there for us. Thank you, Treasure Realty. You have a great team!!! Sincerely, Bob and Debbie

Lance Hebert

This is a great property company to deal with. Highly recommend. Easy to do business with and great communicators.

Steve Wangerin

I have been a property owner at North Topsail Beach for 5 years and Treasure has managed my properties for the entire time. They do a fantastic job with customer service, both with the tenants and owner. They are very responsive to all parties and have a wonderful team of experienced employees to make a vacationer's experience wonderful! I have been very pleased by their performance in renting my home and by the feedback I receive from the vacationers. I would highly recommend them to anyone as an owner or considering renting a place for their vacation!!

Joan Zimmer

I've used Treasure Realty as a management company for my two units at the St Regis Resort for 12 years. There web site is excellent with current photos which draws many renters for my units. They make repeat renters feel appreciated that they came back. The web site allows owners to view invoices, statements, and customer comments without having to call or email the office freeing up their time to talk with customers. Their check in procedure in the summer is amazing. Great service to customers and owners.

Ryan McGlynn

Treasure Realty did a great job by my standards. I didn't have to wait excessively to get my keys to check in and my unit was clean and as advertised. I liked the condo we rented, but it was dated in the kitchen and bathrooms. That is to be expected though. I originally gave 4 stars, but I couldn't remember any negative experience other than having to wait for a luggage rack, so I changed to 5 stars.

Jessica Banks

We had the most beautiful wedding at 116 Scotch Bonnet in 2015. We'd do it all over again in a heartbeat. The house was in great shape and Treasure was very helpful throughout the process even allowing me to visit the house months in advance to help with the planning process. The only reason I'm not scoring a 5/5 is because the door on the bottom floor off of the pool was locked/stuck when we arrived. The old stove was also left on the front porch. Treasure responded quickly to our concerns thought. Thanks for helping make our wedding the best experience possible!

Debbie Bray

Everytime I have rented a house from you, I have been very satisfied. It's only one thing I ask of you, I feel like you should have more 3day rentals in the summer months than you have to offer. But other than this, I am very satisfied. Thank you for your kindness, Debbie Bray

Leslie Blair

I would not recommend the long term property management group to renters or home owners. Problems are not addressed promptly causing potential damage and expense for home owners and inconvenience for renters.

Olivia Vaughan

The staff is always friendly. I have never had an issue. We have stayed with Treasure Realty 3 separate times and each stay has been great. We will continue to make Topsail and Treasure Realty our family vacation destination.

Helen Bingham

It was our first time using Treasure Realty and it was a great experience! The condo we stayed in at Villa Capriani North Topsail Beach was wonderful! We ALL had a Great time! We look forward to coming back again soon! :)

David Glasgo

Great staff and have always had a great experience with them! In my mind the largest selection and variety available, but I've never gone with anyone else yet because I've never felt the need to find a different company to rent from!

beverly zimmer

My husband and I have used Treasure Realty for a variety of rentals since 2003. We have always found the service to be top notch! The staff is always courteous and helpful! We trust Treasure Realty so much for our rentals that we will hopefully get the pleasure of using them in the future for a retirement home purchase!

April Walker Sharp

My family has been using Treasure Realty for years and we've never had any major issues. Check in and out is simple and efficient considering this is for an island vacation. The staff is always friendly and helpful. By only suggestion would be for more efficient cleaning service. This year we had to wait outside our rental an hour for the cleaning team to work which seemed a bit irritating, but we didn't let it ruin our vacation.

Kristina Wisner

Extremely helpful and courteous if you do have to call them. Very impressive.

Veronica Carpenter

Joe Powers has been a great realtor. Joe knows the area, isn't pushy and was very knowledgeable about the ins and outs of zoning.

85JAYROD

I'm a homeowner that regretfully entrusted my property to Dara Cook and her team at Treasure Realty. She occupied my property with 3 Treasure Realty employees which created a conflict of interest during our agreement operation for service request and contract terms. If you are in the market for a trusting and loyal real estate partner, DO NOT... I REPEAT, DO NOT DO BUSINESS WITH TREASURE REALTY!!!!!! During my attempts to close business with Treasure Realty and tenants for the sale of my property, it was very evident that Dara's best interest was for the tenants, not me. There were clear signs of neglectful damage to my property that Treasure Realty did not support and refused to allow me to hold the tenants responsible by way of security deposit. This team of nonprofessionals also NEVER paid me my rental proceeds on time creating a stressful encounter month over month. THIS HAS BEEN THE WORST EXPERIENCE EVER!

Mike McPharlin

I tend to find the process of renting a vacation home daunting. There are lots of details that can easily be overlooked and when it happens it can be an unhappy distraction from what should be a relaxing vacation. I was pleased with how well the good people at Treasure Realty made sure no details were overlooked. Communication was excellent and the documentation clear and comprehensive. Check in and check out were slick and the staff was pleasant. The property was exactly as described and well maintained. I do not hesitate to recommend using Treasure Realty services for a vacation rental.

Brian

Helpful staff that made the process very smooth. The property we stayed in was gorgeous - so much so that we've returned for another year. We've booked with Treasure Realty three times now and each time was great. Highly recommended.

Catherine Watson

For at least 10 years, I rented an oceanfront house twice a year from Treasure Realty. The staff members are very courteous and helpful, and their check-in system is extremely well organized to accommodate late arrivals. Each and every vacation was so enjoyable, and any requests we made, no matter how small, were always taken care of promptly. Only on one occasion did we have a problem that required immediate attention -- a leak from an upstairs bathtub to a lower-floor ceiling. A representative from Treasure Realty came out to the house immediately to assess the situation. She was so efficient. She organized a repairman to come out and also gave us a discount for the inconvenience of not having access to that bathroom. I would also like to add that the office staff was always very nice about accommodating us in our search for dog-friendly rentals, and when our dog passed away last year, they sent such a lovely card signed by everyone in the office. We never expected it, but it's these little things that make Treasure Realty different and special.

Rebecca Bowns

I will definitely use Treasure Island Reality again!!! They made online booking easy and late check in simple.

Stephanie Grunwell

Very organized, friendly and helpful. We have used them for the past 3 years. The property was clean and in excellent condition each time.

Graham Peterson

We had a great week. The house was super and the beach was the best I have every seen. I have seen a lot of beach in by 70 years and this one was perfect. Checking in and out was smooth and we did not have problems.

Greg Johnson

They have rentals at the beach.

Keely Higgins

I write this review as a homeowner who entrusted Treasure Realty to handle our rental property. I have no knowledge of how they deal with sellers or renters - vacationers or long-term tenants. I can only speak to their stunning incompetence as a property management company. We left our home spotless. It’s a newer property, we deep cleaned everything before we left and gave it fresh paint. Our first tenant was a short-term renter who had been displaced by Florence. They stayed three months while their home was repaired. Prior to move-out, TR was supposed to do a walk-through inspection of the property to make sure it was properly cleaned, no signs of neglect, safety hazards, etc., according to their own very specific, very reasonable move-out inspection standards. Unfortunately no one connected with property management bothered to schedule a date for the move-out inspection and nothing was mentioned to the tenant. The tenant told me they dropped off the keys at the TR office, was told they were good to go, and as such turned off water, electric, and sewage. Upon realizing their mistake, property management contacted us and let us know what had gone wrong. Naturally we were very understanding - everybody makes mistakes. The tenants rightfully did not feel the responsibility to turn back on the electricity or water, we refused to rake them across the coals for a miscommunication at the hands of TR, and we expected TR to assume responsibility for the error and turn back on the electricity and water for the day they needed. They never once offered to do so. They claimed to do the inspection sans water or electricity, said everything looked fine, and the new tenant came to move in two weeks later. The new tenant found the place so lacking and so unclean he refused to move in until it was cleaned properly. Humiliated and feeling backed into a corner, TR told us they would have to hire a professional cleaning service to come in and re-clean - of course all on our dime. We naively gave them - again - the benefit of the doubt and went ahead with the professional cleaning. Upon his move-in, the tenant found several things broken, unsafe, and in immediate need of attention. He sited them and we frustratingly paid even more toward things that should have been fixed by the first tenant had PM advocated for us the way they were supposed to. As a result of this negligence we asked that, from then on, property management take pictures of anything needing to be fixed and pictures during move-outs. We were told that that would be impossible and that our request for documentation and proof was unreasonable. We then decided to terminate our property management agreement with the company and move forward with a much more professional property manager. We should have ended our agreement far earlier - chalk it up to first-timers mistake. I wish we had gone with a better agency in the first place. This places has been nothing but problematic. They are disorganized, untrustworthy, irresponsible, and incredibly unprofessional. Learn from our mistake.

Brittani Brimer

Amazing staff and AMAZING homes

Tina Barnard

This was probably the worst beach experience I have ever had and we have been renting from several different agencies over the past 20+ years. For reference, we rented 105 Bay Court. We arrived to an array of issues. We were told by the office we couldn't have access to the "boat launch" although it was clearly noted in their advertising. This was resolved once the homeowner's maintenance tech arrived to unlock it. The pools had not been cleaned and the one on the roof was not turned on for heating. It also had an error code list on the screen. We paid the extra $120 for the spa to be turned on and it was missing jets and not fully functioning. The house is not maintained as there are several areas that were damaged or lacking care, example in photo. It is a nice house and location, but the lack of maintenance and care is really showing through. We also found out they had termites when they descended upon the living room and bath as you can see in the photo. Every time we contacted them their staff was short and rude and acted like we were inconveniencing them. The only person I found to be understanding and actual know what customer service should be is Andrea. Unfortunately, she must be a diamond in the rough over there. We were told by the realty company we would be contacted by a manager to be compensated for all of the issues we had, but it has been a week and a half since our visit and still no call. I would highly recommend you think twice before using this company for rentals. You pay a high premium for low quality.

Coridon Laird

We had a good experience with Treasure Realty. The one issue we had was that the previous tenants did not put out their garbage. This left us with two totally full cans on the first day of our trip. With pickup many days away, this was not going. to work. I called the office and they sent someone out the very next morning to clean up the issue. Other than that, the house was in good working order. It was fairly clean. If you looked close enough, you could find some spots they missed, but I have seen much worse rentals in the past. Check-in was organized and check out was a breeze (as in pretty much non-existent). I also liked that the locks were done by code rather than having to keep track of keys.

Lisa Mead

We have been trying to book something for over three weeks. Agents have been telling us multiple stories, not very helpful, and one was even rude. It is almost like they don't even want our thousands of dollars? I will update if the customer service experience changes, but I am not hopeful. The previous several years we did not have these issues, so I am disappointed.

Katie Kennedy

This was not our first time staying in N Topsail for our vacation, but it was the first time we used Treasure Realty and we are extremely disappointed. The house we originally rented back in February was still under construction when we booked the house. There was no indication of this at the time of booking. We understand the devastating impact the hurricane had on the area, but did not realize we were booking a home that wasn’t even livable. We found out in July, a month before our vacation, that the house we booked would not be ready. We had to scramble to find a house when most had been booked by then. Treasure Realty did try to help find a “comparable” alternative option, but the options we were left with meant we either had to sacrifice size/space or proximity to the beach. We chose to book a house a little smaller in size that wasn’t directly on the beach. The house was not clean when we checked into it. We walked into a dirty house. The cleaning ladies did come back to go over the areas that weren’t clean, but this was not a good start. The house has a massive cockroach problem. A pest control company was able to come put and treat it. So we spent the first few days with huge cockroaches roaming around and the rest of the week disposing of dead cockroaches. The water pressure in the house isn’t great on its own, but the second someone turns on a faucet in another part of the house - you’re left with a little drip or no water at all. The house was advertised as having a stocked kitchen, but did not have much cookware at all. The cookware that was there was coated in grime. This was definitely not comparable to the house we originally booked. We definitely won’t be returning to 27 Porpoise Place and will rethink using Treasure Realty in the future.

Lucinda Glenny

We've always had a great level of service from Treasure Realty and loved the houses that we rented through them. I loved the linen service provided and even when there was a mistake once, they were there that night to fix it. We always rent through Treasure to ensure an easy vacation!

Suzanne West

Treasure Realty was wonderful during the entire process. Making the reservation, completing paperwork, keeping me posted every step of the way. Check in process and check out process was extremely easy and the people are very nice. The property was clean and was just as described. I would definitely use Treasure Realty again.

Joyce Hutchens

We have vacationed on Topsail Island for 13 years. Initially, we rented from another realty and after an experience with a very substandard home, we found Treasure. We rented from them for 11 years and were never disappointed in the homes. In January of this year we purchased a vacation home with the help of a Treasure Realty agent. Our experience was also very positive. We have chosen to use Treasure to rent our home for us and again have been very pleased with the results. The rental guidelines for homeowners provide high standards. This is a first class operation. Topsail Island is a very special vacation destination.

Ashley Jenkins

We currently have a tree leaning over our house and is in the process ready to fall. They have refused to do anything about this because they can't get in contact with the owner of the house (where the tree resided) to cut it down. They would rather endanger a family. Know for sure I wont use them for long term rentals.

Andelko Burich

My family has used Treasure Realty to rent houses at North Topsail Beach for the past 10 years. We have never had an issue. Houses are always clean, communication from Treasure Realty is always quick. Their website is very helpful and Easy to follow. It even shows what houses are handicap accessible for those in wheelchairs, which as plus for my sister who enjoys the beach. I just find what dates are available and booked my trip all online. If you plan on a taking a trip to Topsail Island check out Treasure Realty!

Sarah Jones

We went to rent from this realtor and at first thought they were wonderful. They sent us a message saying the room we book would not be ready for our vacation week and sent us a few options to choose from. Majority of the rooms did not quite fit our needs. There was one but it was more expensive. They would not help us and states the owner would not budge on the price. So we picked other. Then a month less to our vacation they sent another email said that they began renovations on the second unit we picked. They again sent us other options and said we could use the one property and they could offer us pool tags for the location closest to the pool. We called and asked what happened and they stated they did not speak with the owner and they didn’t know it was rented. So we asked if the communicated with the owners and they HUNG UP on us. This reality company is a disgrace and does not know how to conduct business. They are rude. We are very displeased. A month to our vacation and we are scrambling to find another rental property. We will NEVER use this company again, and we will NOT recommend them to anyone!!

Bridget Milbrandt

I recently rented a house at 820 S. Topsail. A little disappointed with the "readiness" of the home. We did not have hot water until the next day, after spending two hours playing phone tag with maintenance on a Sunday morning and trying to find the breaker box myself (hidden behind a huge portrait in living room) I was finally able to figure it on my own- but I shouldn't have had to. This house obviously wasn't walked through prior to giving us the keys. We had a few cobwebs in the kitchen. The wifi was disconnected and I, again, had to figure that on my own. The most disappointing part was that I contacted Treasure Realty about our disappointment and I did not get a reply. After our stay, I received a standard text that I would be getting a customer survey but they must've overrided that and did not send the survey because I never received it. It was apparent that no one was in that house since last season. These things should have been taken care of prior to our arrival, and I hope the owner will read this feedback.

Laura Davis

I've rented from Treasure more than once and I wouldn't recommend them to anyone. I use them out of necessity since properties that accept multiple dogs are limited. I have sent 3 emails over the last few months, before and after my visit, none have been replied to. The cleaning service was at our property until almost 5 pm and we had to sit in the public access for almost 2 hours before we could check in. There were no shower curtains and a tub that didn't drain which we were advised was reported to Treasure. No one showed up with shower curtains and no one showed up to fix the drain. I spent a few grand on a rental and had to go buy my own shower curtain and batteries. Most of the light bulbs were out, tv's didn't work, landscaping was encroaching on walkways and the driveway, walls were dirty and sticky and the property in general lacked maintenance and care as did the other 3 I rented in the past. This last house is the only one that was mold free. Rent with caution at Treasure and don't expect much customer service.

Lannis Selz

Our family (3 couples, 3 little children) stayed in a lovely 5-bedroom oceanfront house (4216 Island Drive) in mid-September. We were really surprised at how low the rental rate was at that time of year, and pleasantly surprised to find that the house was not crowded up against the next houses, there was a nice pool, beautiful views, and well-lit rooms. Everything was clean and organized and ready when we got there - we were just a few steps from the beach, which was beautiful. Treasure Realty was very gracious when we lost the spare key to the house when we were ready to go - they told us "don't worry about it". We had a great time, and we'll be getting this house again next time we come to Topsail Island.

Carter Smith

Too bad that 0 stars is not an option. This was the worst rental experience ever. I've rented all over the Outer Banks, the United States & a couple of times abroad. I have never experienced the utter lack of customer service as I did with Treasure. UGH. Dirty house, AC that didn't work properly & a refrigerator that could not consistently make ice or keep food cold -- ALL week. Repeated phone calls for even one service call & not one time did anyone simply say "I'm sorry" It took weeks for a small partial refund. Do yourself a favor don't from Treasure

Laura Fayette

Loved our stay on the beach. The property was gorgeous and one phone call took care of any questions we had all week. Thanks Treasure Realty!

Jeff B

Great employees willing to help you with any questions and directions to make your stay and experience the Best it can be...

Paul Davies

We have used Treasure Realty twice now and their service is superb. Always keeping me updated on my reservation and news etc. Great.

Lauren Osborne

I booked and paid for my stay for a week with them. I get a call a month out that the home will not be ready for our stay and they offered to help me find another option, all of which are significantly more expensive as options are now limited this close to the date of the trip. People have booked flights and coordinated very inflexible work schedules for this week. Not once did a single person apologize for the inconvenience which would have made this much easier to swallow. They were very short on the phone and through emails, offering low quality customer service and no where in the listing was there a suggestion that the house wouldn’t be ready. Simple customer service strategies and honest advertising could really save people some strife.

Stephen Wangensteen

Attentive and friendly staff. Efficient check in process. I highly recommend using Treasure Realty to book your next beach vacation

Matthew Miner

We have stayed with Treasure Realty twice and have had good experiences with them for rental management. They are a big organization, so if you have service issues it is important to call early and often, but in our most recent experience of an extended internet outage and some quality issues with the home, they offered a token discount and addressed our concerns in a professional and timely manner. We will continue to happily rent through Treasure Realty in the future.

Erin M

Quick and easy process. We loved Topsail and our rental. Definitely will be ack soon!

Amanda Rogers

Very displeased with Treasure Realty! We go to the beach every year and this was our first time using this Realty company. Unfortunately, our stay this year wasn’t great. Our pool was out of commission and had thick algae with frog nests growing in it! Frogs were everywhere! It was disgusting! Not once did anyone come look at it or even try to fix it. We will never use Treasure Realty again.

Christian Arvay

stop in talk to Mike in sales very helpful

Tiffany Rogers

HORRIBLE costumer service. Unprofessional, will never use the company again. Shady business ethics.

Renee Patrick

Loved working with Treasure Realty!! Our stay in our house was wonderful!! We will be coming back to North Topsail again next year and hopefully at the same house!! We were looking for PET friendly and found a wonderful place tru Treasure!!! We will be back‼️‼️‼️

LINDA WISE

The worst vacation ever! Do not use this rental company. Rented condo at villa cipriani, total filth, broken bed frame, headboard unattached up against wall. Hole above headbard. Window frame in bedroom rotted from water coming in with electric plug under window. Rugs and carpet completely filthy, pictures advertised on internet were no where close to condition we found condo in. Treasure reality said we signed the rental contract so too bad for us more or less. They did clean the throw rugs, removed the pile of hair stuck at corner of refrigerator. Beds were so old with terrible matresses. Every piece of furniture and pillows had stains on them. Leather chair was torn with paint spots on it. Treasure reality refunded me $60 , that was the best they could do. I have pictures, feel free to contact me to view.

Travis Gentzler

Very helpful realtor. Beautiful area.

Lucille Prudden

Treasure Realty has a great website with CURRENT photo's of units. I've rented from other rental agencies and the photos where not current and I was so disappointed. With Treasure you pick a unit and that's exactly what you can expect.I'm especially impressed with the St Regis Property, units 2507, 3306, 3406. Love the beach, the pools, and the Island!

Jeffrey Williams

We stayed at the st. Regis Resort for my moms 80th birthday. The ocean view was spectacular! My husband loved the gym on the first floor. The restaurant on the top floor had great food and a gorgeous view of the ocean. We had a fabulous time! Thank you Treasure Realty!

Valerie Thyroff

Information shared was accurate, home we rented beautiful and as described. Pet deposit refunded quickly. We rented deluxe linens, a grill and beach chairs from TR's recommended vendor and had great service. I have recommended Treasure Realty to my friends.

George Rath Jr

These guys are great! I arrived well after the office closed, and my packet with documents and keys were in their mailbox as described. Check out was just as easy! rental unit was great! Clean, and reasonably priced. I would definitely do business with them again.

Oksana Merryman

We rented 102A Mandalay Ct in Surf City. Just got back from being there for a week. Island is beautiful and the beach. The reason we booked in Mandalay is because it was affordable for what we needed it for. Upon arrival at the home, everything looked “normal”. Until we started to settle in more. Once we unloaded the car, we went into the kitchen area. Looked up at the air unit filters, they where filthy. Almost clogged flighty. There was 2 Filters clogged. Also the bathroom drain (bedroom near the laundry room), was absolutely clogged. So this was all on a Saturday. Mind you, the air was still working and giving out cold air through the vents. And the water in the tub drained, s l o w l y. So in my mind, it wasn’t an emergency to call off hour emergency crew. We lived with the issues until Monday. When I woke up, around 9ish in the morning, I made that phone call and stated what our issues where. Also, upon arrival, the floors in the kitchen where not super clean. There was food stain from another renter. The carpet wasn’t vacuumed very well. The fridge, dishwasher and microwave had smears - like it wasn’t wiped down. The ice machine was leaking water from the freezer side. Had to wipe the kitchen floor up a lot the first few days while we stayed. So after we called the office to state the issues, the man came out later in the afternoon, early evening. They changed the filters and unclogged the bathtub in the bathroom. The filters where so dirty, that the date was dated from last year (2018 August). Nasty. Also, the bathtub hair ball, was so big it looked like a dead mouse almost. So nasty. After these issues where resolved, minus the cleaning part, we enjoyed the house after I cleaned it to my liking. We did not pay extra for sheets and such. So that was no worries for me. It was just disappointing that it didn’t meet my expectations completely. It wasn’t a WOW house. Oh, This property says “ocean view”. What a joke. 102A Mandalay ct. if you happen to look out there, there is no view. A pool shed was built in the view. Blocking it. Very disappointed. Overall, I don’t think I will ever stay at this property again.

Patricia Hiatt

My large family and I have rented homes from Treasure Realty for the past two years. They have always been efficient and friendly. Considering the huge amount of turnover from week to week that they handle in the peak months, I am amazed how they try to meet all of their customers requests even if they are sometimes very difficult. We are renting a home again this summer thru TR and look forward to another smooth entry and exit....thanks to all the well trained personnel. Mrs. H.

John Owens

They kept in constant contact with me. So there were not any "surprises" I will definitely use Treasure Realty again....

Shelly Pack

Treasure Realty is awesome!! We have used them for many awesome vacations on Topsail Island. Their website is very up to date and current with the photos and descriptions of the houses/condos. We have always been super satisfied!!

Ann-Marie Reiter

We rented a house on Topsail Island in mid April for a week. The whole process was really simple to do online and when I called with questions the staff was very helpful. We drove down from western NY and arrived a couple hours before regular check in time and they were able to get us in the house early. Would rent through Treasure Realty again.

Jenn K

Thank you Dara for always being available to answer any questions I may have. You truly listened to my concerns and addressed any issue the best you could.

John Kuvakas

We've been using the great folks at Treasure Realty for years and would not consider another agency. They've been helpful ,attentive and fast to respond to those niggling little problems that car arise from time to time with vacation rentals. We've considered other locations, even other parts of Topsail Island, but keep returning to the properties Treasure Realty serves because we've learned we can trust them and rely on them. We'll be back this September!

David Lewis

Phenomenal. Our rental was spectacular, view was amazing, and the professionalism and care from Treasure Realty was excellent. There are agencies who only care about their profits and there are agencies who care about sustaining the happiness of their customers. TR is the latter. Thank you for a great 96!

Jenn Vallee

We rented a house in Surf City through Treasure Realty and had a WONDERFUL experience with their service. Key pick up and drop off was simple. The house was just as described. Everything we requested additional was ready for us. We have no complaints and would certainly use them again!

hendricks319

I have tried using this company twice with no luck. It is the first to pop up on google. I imagine that if you are a Saturday to Saturday renter there is no problem. The first time I wanted to rent a vacation home for a month at a slightly discounted rate. The agents were terrible with communications. I got the feeling they didn't want to contact the owners and after reaching out several times I gave up. Recently I contacted them about renting for memorial weekend, just the weekend. This is an option not available via website. I get an email back with a list of 4 properties available for weekend rentals. No availability. No prices. Little help. It seams Treasure Realty has so much business that they don't need anymore, at least not from me.

Rob Kane

They made the rental process seamless, and our unit was extremely clean and well kept! Couldn't have asked for a greater vacation. Great price too.

PlymouthKelly Avis

We have used Treasure Realty for many years for our yearly Topsail vacation. We have always been impressed with how efficiently they move a large volume of people through their hectic office on Saturdays (change-over day). While every unit we have rented has not been perfect, any concerns have been addressed quickly and professionally. We will continue to use and recommend Treasure Realty.

Wendy Martin

Beautiful facility. A couple minor cleaning issues but I would definitely stay there again!

Felicia Strickland

Local and good rentals.

Debbie Rackley

We have rented through Treasure Realty for a number of years now because you offer the best and widest selection of properties around. We enjoy Topsail Island and starting our vacation with your friendly, helpful way of doing business.

Pete Pachuski

My family has vacationed on Topsail Island for the past 25 years and we've used Treasure Realty for just about every one of our rentals. We've been happy with our rental properties, and if we ever encountered a problem or were less than pleased with conditions of things, Treasure Realty staff were always courteous and promptly addressed our concerns. I'd highly recommend them to any who are looking for a realtor you can trust and enjoy working with.

Joyce South

We have used Treasure Realty many many times. They are professional, have an awesome selection of rentals, and are the only place I use for my Topsail vacations. Highly recommend.

Ashley Porter

Check in and out with Treasure Realty was a breeze. They provided all the information we needed in our rental packet. We had an issue with the wifi password when we first arrived, but that was fixed quickly and easily over the phone. The home was clean, everything we asked for was provided. Pictures of the home matched what we saw in person. We would definitely rent through Treasure Realty again.

kimberly wright

Very pleasant experience, nice and very helpful team all along the way from the reservation thru the stay. Great website for checking status, paying and adding services.

Elise Newsome

Very convenient and nice location. Plenty of space for our whole family of 12! The owners have done a great job of making their home inviting and fun. Can't wait for our next family trip to the beach!

Bonnie Nelson

My family and I go to Topsail Beach every summer for our vacation and we usually use what ever reality manages the property we want to rent. Last year we found a house that allowed pets and had an elevator. We loved the house and actually they allowed us to waive the pet fee because our dog Buddy is a member of our family and is old and has been with us now for 15 years, but we did have to pay the $500 damage deposit that you get back within 30 days of departure from our vacation. The reality office that manages the property that we loved happens to be Treasure Reality and I've found them to be extremely helpful with everything and we have rented the same property this year. I'm happy to say Buddy will be coming along again this year with the same discount because of his age and he's a small Jack Russell. I couldn't believe with all the questions I had about the property we were renting that I could just send an email and it was answered right away. Not a lot of time wasted, we got answers right away. We will be coming back to Treasure Reality now every year. When you find something that works you just stick with it. I would highly recommend them for all your rental or purchasing needs.

Monica Zachary

Our family had a wonderful vacation on North TopSail Island in a beach front house rented through Treasure Realty. Treasure Island was easy to work with, provided great local resources and had a very efficient check in and check out process. The house we rented was fabulous and the local community offered just the right mix of local ambiance without the hype of mega resorts. Love TopSail - please don't change!

Shelly Blumenstiel

Great stay on Topsail. Beautiful home, very clean and well equipped. We had a minor leak due to heavy rain; maintenance was sent out out quickly. Highly recommend renting from Treasure Realty.

Missi Carpenter

Treasure Realty was a pleasure to work with from reserving the property through checkout. Each person I talked to was professional, knowledgeable and helpful. The property was as described and the one call to pool maintenance was answered promptly. I will rent from them again with no hesitation.

LouAnn Mohler

Great people at Treasure Realty!!! They reward their returning customers- they know if you are a good renter and offer great customer service!!! Thanks to them for realizing that I had almost missed a deadline because I was traveling! Called me and took care of the issue right away! This is our third year in a row! Great uncrowned beach and great accommodations!!

Dan Lawrence

Staying at Top Sail is a great choice and Treasure Realty does a great job.

Alan Zenkert

Treasure Realty is just the best realtor for Topsail Island. Whether you are renting, buying or selling real estate they are hands down the people that deliver. I have used them exclusively since 1999 and have never been disappointed.

Shannon Comer

We stayed at St. Regis 1107 and loved this condo so much! It was nicely decorated and very comfortable. There was an ocean view from every bedroom which was awesome. Our kids enjoyed the indoor pool daily and we all enjoyed the hot tub. We have been coming to North Topsail Beach for the last 5 years and have stayed at a different place every year. St. Regis is definitely one of our favorites and we would absolutely stay here again!

Angie Brown

Beware!!! I made reservations for MDW in March. Paid the down payment and then paid the remainder when they sent an email. Even called the week before our trip to check on linen rentals. Received a call the day before arrival telling me I did not have a place to stay. They sent me two alternatives but was not comparable to what I had paid for. EXTREMELY rude and unpleasant to work with. Left two messages with agent in charge and never received a call back. I would NEVER use these folks again. Also heard from multiple folks on the island to beware of these folks!!

Joseph Shepherd

Great place to rent from

Beth Carr

Super week at the beach with kids and grandkids in a lovely and large beachfront duplex on Topsail Island. Home was comfortably furnished, clean and ready for all 10 of us with room to spread out in 5 bedrooms and multiple baths. Kitchen was well equipped, and the elevator made moving in so much easier. Outside two-level decking with seating and hot tub. (Request to have hot tub cleaned was honored on the day of request.) Gorgeous ocean views from all levels, inside and out. Walking distance to groceries, pier, restaurants. Great family vacation!

JL Morris

Treasure went above and beyond our expectations during and after Hurricane Matthew. Very impressed with their customer service and attention to our needs/changes. Tim and Sherrie were wonderful to work with and we ended up have a great family vacation.

Danielle Miller

Over all they were really easy to deal with. Check in was quick and hassel free. Can't complain at all. Everyone was very nice.

Sonny Pagan

We rented a beach rental and the house was not clean. Many items were not done like oven was broken - kitchen sink was leaking (they did fix it) ceiling has several cracks in it. Cleaning crew had to come back and clean - the crew was apologetic and nice but the MGMT company did not care. We will never rent from them again!!!

Brenda Cooper

We always rent from them. We have done a condo and a house now. Always friendly and helpful. We will continue our business with them when going to Top Sail!

Patricia Gorman

Great experience using Treasure Realty for the first time this year! They kept me up to date with all types of informational emails in the weeks prior to my arrival date! Super friendly staff during check-in and check-out.

Jami Burke

My family has been looking forward to our beach vacation July 21st-July 28th that has been booked and paid in full since January 9th. We booked a 3 bedroom unit at the Villa Capriani We were notified on on July 10th that the unit was “sold” and undergoing renovations and the new owner never notified them. I have never heard of an owner updating a property during prime season when a week is booked and paid for in advanced. So 11 days before my family vacation we are out of a place to stay and every 3 bedroom unit is booked. Their solution was to put us in a 2 bedroom unit bc that is all that is left. There is a reason these units were not rented yet. The units were very dated, dirty and did not meet the requirements we needed . We are family with small children and a well kept unit that is clean was a priority for us. We were giving such little notice on the cancellation that we were forced to vacation that week bc we could not change dates bc of work obligations . 11 days is not an appropriate time frame to notify a client that your reservation is no longer there. What are we suppose to do! Cancel a trip and explain to the children that they will not see their family this year. I am very disappointment with treasure reality. I have rented from them for over 20 years. The only solution they are offering us is a 2 bedroom at FULL rate 11 days before checking in. I think this is not how you handle an issue and the company should be more willing to help us out considering we are out of options and time! We ended up having to be transferred to a different agency and paying full price bc it was not through treasure reality. I do not appreciate being told last minute and pretty much being forced to pick from the bottom of pool in properties. We have had this planned for so long and it really has put a bad vibe on our vacation already.

Jason Fackler

I highly recommend NOT using Treasure Realty and I wouldn't trust them with your prepayments. Instead, I would look to VRBO or Airbnb to book a vacation home/condo on Topsail Island. In my opinion, Treasure Realty only looks out for the interests of the owners and collecting as much as possible from commissions on rentals. And, if they are willing to use such hardball tactics and an overly broad interpretation of the law with me, I would think twice about entrusting them with any prepayments or security deposits. In my case, my wife and I booked a home in North Topsail Beach for the 2nd week after hurricane Florence hit the coast. The mandatory evacuation order was lifted 2 days BEFORE the start of our rental. The owners and Treasure Realty had full access to the home during this period. Nonetheless, Treasure cancelled our reservation and refused to return our money. They said we should have bought their exuberantly priced insurance. The only way for us to have gotten our money back would have been to pay an additional 8% to insure against an event that hasn't happened here in decades. No where in the contract does it say we wouldn't get a refund even if anyone and everyone was allowed back on the island.....doesn't sound much like a mandatory evacuation.

Business Hours of Treasure Realty in North Carolina

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
9AM–5PM

PHONE & WEBPAGE

Treasure Realty en North Carolina
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