Reviews of Brownstone Real Estate, LLC. (Real Estate Agency)

349 Court St, Brooklyn, NY 11231, United States

Average Rating:

DESCRIPTION

You have all the opinions of people like you who use the products and services of Brownstone Real Estate, LLC. (Real Estate Agency) around New York area.

Right now this business has a score of 3.2 stars out of 5 and the rating was based on 9 reviews.

You must have seen that it reaches an opinions average is discreet, and it is based on a more or less high of scores, so the rating is quite reliable, although it does not have a very high quantity of valuations to grant it absolute credibility.

You know that we do not usually bother to set evaluations when they are good and we usually do it only if we've had a problem or incidence...

This Real Estate Agency is classified in the category of Real estate agency.

Where is Brownstone Real Estate, LLC.?

REVIEWS OF Brownstone Real Estate, LLC. IN New York

Melissa Abel

After reaching out to 4 separate individuals at brownstone listings via Office Phone, Individually listed cell numbers, work emails, Notes left with reception I finally gave up. Frank in particular had to be hunted down for several days only to tell me the listings I was interested were rented. totally understandable as frank is the slowest agent I have ever ATTEMPTED to work with. several of his co workers spent days trying to get him to respond to my messages. when he finally did he said he would look at other listings to show me and get back to me. Never heard from him. Never heard from 2 other coworkers 1 who never replied and the other who said he was customer care and wanted to check up on my experience with the agency. when I told him I was having extreme difficulties getting in contact with anyone he never replied. THIS PLACE IS A JOKE. I am aware of the ny market and came with all my paperwork and a deposit, its crazy no one was actually able to help in any way shape or form. would give this place ZERO stars if I could.

Becky DeMaria

stephen chindamo

I'd give it fifty stars if I could. More fun than Disney World!!!!!

Tina DiMartino

Hi, love your website. Very thorough, and easily accessible. Your photos reflect what Brooklyn is really like. I’m so impressed, I would give it more stars if I could. I no longer live in Brooklyn, but after seeing your website it reminds me of what Brooklyn stands for: Beautiful architecture, wonderful and friendly people, and more importantly, the best food on earth. A great place to raise children, where everyone knows your name and has your back! When I move back, I plan to purchase my Brownstone from you guys!

Emma Hutchison

Ignored on almost all email requests sent in for properties I was very interested in. Big waste of time.

Gregorio greg

After writing the bad review below I discovered I was not alone and Callie is no longer with the company. Also the owner reached out to ask what happened and provided his cell phone for me to call. I called and explained in details what happened. He listened and took full responsibility. Kudos for two reasons: one is: putting your face in front of an annoyed customer. Two: welcoming the feedback and take full responsibility. Mistakes happen and a company that has the courage to reach out and show that this is not how they do business is a great experience to have. And will definitely give them another chance. ------------------------ First of all we are all relieved by the fact that these people are becoming obsolete and tech will finally put them out of business. I met very few real estate brokers in my 10+ years in NYC that could add value to the process of finding a home. Caroline (Callie) and Brownstone Real Estate, brought negative value to the process. And this is without considering 12% fee they charged. We were the first to see the place. We gave them the deposit to take the place off the market. Agreed to meet owner and bring documentation in a week. During that week we were harassed by Callie calling me and my girlfriend multiple times a day because her boss pressed her to get the broker fee. On top of that she wanted us to sign a lease that was not reflecting what we discussed. The document wasn’t even updated from a standard one to reflect our agreed requests. i needed to amend the contract and rewrite it myself. When we needed to bring the document I asked if I could send soft copies. She insisted in printed ones, and when I brought all the documents she scanned and emailed it to the owner! When she showed the apt we noticed dead roaches in the basement. She said all was taken care of, and they were in fact dead. When we moved in, we discovered the basement was infested and it took 3 weeks to get rid of them. The pictures she took of the apt were very bad (what else is your job as a RE agent?!). We barely took this place into consideration from them. When the old tenant moved out would have been the perfect moment to take new ones. Do you think they did? When she gave us the document to say she was also representing us (so all fee for herself!) she said: “I work for the owner but in reality I work for you”. The reality is: it’s a racket and they are there only to collect the fee. They don’t care about anything else. We had huge problems with the apt and after we moved in never heard a word from Brownstone Real Estate. They didn’t even inform the owner of all the issues that needed to be fixed and I spent almost a month after moving in, to fix all of this directly with the owner. My advice is: do not use them, they don’t care about their customers. If they are representing the other side make sure you have your own broker, to deal with them and bring some professional behavior. Good luck!

Robert Bryan

Great neighborhood real estate firm. You get individualized attention from knowledgeable agents.

Megan Tyson

I wish there was a friend to tell me not to use Brownstone Real Estate. I am that friend to you now - AVOID THEM! They will use all kinds of methods to rent you an overpriced apartment with a huge fee on top of it. They will tell you they have people lined up for the apartment. They will call you, harass you and be very negative with you. I had a bad feeling from the beginning but allowed myself to be pressured by Brownstone Real Estate employees not one but 2 of them. This was a big mistake. There is a nicer better cheaper apartment for you and it is not at Brownstone Real Estate.

Katie Thompson

i am so disappointed !! Recently i viewed a apartment in Taunton i thought i had a great connection with the agent and Landlord . I paid my application fee of 30.00 dollars ,sent all the requested documents promptly sent over all my personal information pay stubs and everything then never to be heard from again not one phone call not one emailed returned.

Business Hours of Brownstone Real Estate, LLC. in New York

SUNDAY
11AM–4PM
MONDAY
10AM–6PM
TUESDAY
10AM–6PM
WEDNESDAY
10AM–6PM
THURSDAY
10AM–6PM
FRIDAY
10AM–6PM
SATURDAY
10:30AM–5PM

PHONE & WEBPAGE

Brownstone Real Estate, LLC. en New York
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