Reviews of Smith Real Estate & Property (Real Estate Agency)

Jessica Madrid

after complaining about sewer smell coming from washer pipe that would stink up the whole house when washing I emailed Darla . She completely ignored my email claiming it would go to spam folder although we never had that issue before. I emailed with another complaint about pellet stove not working, she set up plumber( that never showed up!) and wanted to let owner of home in while we where out of town, I was not comfortable with that and she threw the lease in my face saying owner needed to be with his family for the holidays thus forceing us to let him in so I decided to stay home and loose out time with MY family since his time was more important. After asking her to let me know what time she never answered! It's going on 3 weeks that she knew about sewer smell and now Darla is no longer answering her emails BUT will email us and talk to us like we are delinquents for the owner getting an electric bill that was p&m mistake if owner would have taken 2 minutes to call he would have know it was his own fault for not calling P&M after getting permits. Not to mention we could not move in for almost a month because new meter was being put in ( we had to do walk through in the dark!!!) when asked for a reimbursement Darla suggested we not do that since owner did us a favor but that is a lie she did the favor of giving us keys to move things in before lease signed not owner. I definitely feel like Darla takes care of the owners needs more then us the paying clients, to prove my point she was more concerned about getting payment for a horse we have then fixing a mouse and plumbing problem and make excuses that owner is hard to get ahold of so she can't go forward but she won't answer her emails not even to say she's working on it! It took an angry email from husband to get her to answer. Maybe she is friends with owner but I could give a rats a** you DO NOT only treat one party like they are more important!! We have only been here for a month and already have problems and are BEING IGNORED and I ALREADY want to move!!! ( I stopped unpacking) This company sucks!!! If you like or want headaches go ahead and ask for Darla and rent from this ridiculous company.

Brianna Romo

I wish I would of read the reviews before buying a home with them as our Realtor. Becky Smith was very unprofessional and rude. I can't believe she runs a business! I wish I could give negative stars. Instead of assisting with the process of buying a house, she made the whole process ten times harder. I wouldn't recommend Smith Real Estate to anyone!

Judy Gordillo

This is THE Judy Gordillo now of Silver City, New Mexico. I have only live here for 13 and a half years prier I lived in Atlanta for 28 years. Before that I grew up in Florida. While my husband is ill we are managing and while our challenges are over whelming at times, if I had something to say to Becky Smith, I would have said it myself. I don't know who the person is who posted this very hurtful rant abut Smith's Realty, all I can say is that the person who wrote the comments describing my situation must have own problem with Smith's themselves. My experience so far with Becky has been that she has tried to help me as much as she can. The reason our house has not sold (and it as been on the market for 6 years not 4) is that I delayed the sale of our hose. Becky has persevered with me all this time and now is proving to be a greater help than ever. I don't appreciate anyone putting words in my mouth. I'm still with Smith's Realty they have helped me tremendously. These comments made with out my knowledge are untrue instead of avoiding Becky, I advise that she can help you. Any one who knows me would know that I would have not handled it like this. All I can say is that I really appreciate her and thankful for all that she has done. Thank you, Becky.

Lauren Mohr

Excellent!!!

Mitchell Hellman

I have rented from them for 14 years and have never had a problem. In fact, they have gone to bat for us with the property owner in order to get them to approve repairs. Whenever we've had a problem, they have been responsive and sent out repair people promptly.

Larry Luna

Caution! Smith Real Estate kept the majority of my security deposit. Check BBB reviews, too!

Grand Momma

I have lived here in Silver City all my life and have been using Smith to sell my home. My husband is very ill and we needed the money and a smaller home that works well with his medical needs. However, our home has been sitting on the market for over 4 years! I feel Becky did not put forth ALL her effort to try and sell my home. Recently, our home was finally purchased, but Becky never told me when I have to move out. She is soooo hard to get a hold of and I had to find out when I had to move from a DIFFERENT realtor who does not even work for Smith! I found out a week before I had to move out, and STILL have not been contacted by Becky. I really wish I would have used someone else, like the wagon wheel place or caldwell. Have you ever tried packing up things you accumulated over 15 years within a week?!?! Me either... until now :( Avoid Becky at all costs.

Jonathan Archer

I've NEVER had anything sketchy happen with Smith. Rental properties are decent, but nothing magnificent. Great values depending upon your tastes.

Johnmbhead

I have rented from Smith Real Estate twice, and purchased two properties from them. I have had nothing but good experiences. Not sure what these other peoples problems are, but if you leave a place in good condition you will get your deposit back. If you leave a mess and damage the property you wont. Pretty simple. I have had no issues with them, would do business with them, and recommend them without hesitation.

John Flores

If there was a rating lower than listed; I would give it. This company is bordering on illegal practices. I had a lease agreement contract with them for 1 year and then no further lease signed. I had a problem with my bank while on vacation for 3 weeks; because of heavier than normal use the bank would periodically lock my account. Unfortunately this happened when the check for my rent was sent to the bank. I had the bank explain their error but Smith refused to accept further checks from me and demands cashier checks or money orders for rental payment...indefinitely. My lease agreement with Smith has expired and at the time of this incident the lease was not in effect; how can they continue this policy legally?

Nate Fuller

Moving to the area from the east coast, said they would have a place ready to move in to... well they showed it to us with cockroaches and bugs everywhere. Absolutely disgusting. They handled themselves very unprofessionally. Went with Keystone Realty instead.

Ryan G

Absolutely THE worst company to work with. The employees are extremely rude, not helpful and only in this market for their commission. I am not sure how a company like this can stay in business! DO NOT BUY OR RENT FROM THESE PEOPLE! I have heard horror stories from people but did not believe them until I experienced it for myself. If you are like me and a skeptic of other peoples reviews, it will only take about 15 min of talking to these people to see their true colors. Buyer BEWARE!

Selina Marie Crespin

Everyone here is so friendly & helpful... I really love the old building !!!

Mckenna Morales

Really disappointed in how rude and unprofessional these people were. Very unpleasant experience.

Cassieslawnservices boyle5

This is the Last place you want to visit if your selling, buying or renting. Having made the Huge mistake of letting them manage my house has been the miserable experience I’ve had in real estate. They Lie, refuse to answer emails and not return calls. On a routine yard, weed pulling Smith’s hired landscapers tore out precious cactus, bent the fence and then charged us for damage to property. They do not make checks on property’s they are paid to take care of. Stay away from this group of ignorant employees. J

Chad Lemoine

Very accommodating in providing a short term rental for my company

Richard Perkins

Best real estate agents in town.