I have been renting from Preston Real Estate for many years. In the past when I brought my kids, I got admonished for not leaving a cottage clean. Since then, I have worked above and beyond to make sure everything was taken care of before I left so I could always come back. This year, I rented my favorite cottage again with 3 other adults. When we left, we made sure everything was out, floors were vacuumed, dishes done, counters wiped, fridge emptied, chairs put away, trash in the outside bins. Some family that came after us complained that it wasn't clean enough so Preston Real Estate without even investigating it, charged me a 200 dollar cleaning fee and only refunded 100 dollars from my security deposit. When we got there, the place was dirty but we didn't complain, we just took care of it. Guess I should have taken pictures before and after. When I called to dispute it, they wouldn't even consider my request "Bob" who I believe is the owner said, I can only do what the owners say. So my advice to you is, if you want to rent a cottage up there, don't go through Preston Real Estate, they will not protect you if a person decides to work the system to keep your deposit. They don't care. He would not refund my money and unfortunately after using them for over a decade, I will never rent from them again. I can give my money to someone else. If you decide to use them, make sure you go through the cottage when you get there, call the office if you see anything, and take before, and after pictures so if they try to keep your deposit, you will have proof. Otherwise, they won't help you.