Reviews of Elm Grove Companies (Real Estate Agency)

Diane Curtis

It's clean, quiet, and not crowded together like some apartments. Neighbors are respectful of others. The buildings and grounds are well kept. Kudos to the maintenance crew! I'm very happy here.

Neil Ridge

It is a great company, they have done their best to accommodate me in the 5 years I had my cute little studio there. Melissa in the Rochester office will do anything to try to resolve problems. Maintenance and care are always provided...And I am so glad I had an opportunity to stay with them and nobody else!

Taylor Michell Clark

The place is amazing. 6 North Apartments are very classy as hell. The security features makes me feel very safe, compared to the last place I used to live. The manager go out of her way to make sure all residents are taken care of. The …

Dayo Sogunle

Residents at apartment 288 Hanover Ct love stealing other people’s packages. If you want your package stolen then go for it. Also the rooms are way to small. It’s a smoke free area yet residents smoke all sorts of things in their rooms. It’s a dog free area yet residents house dogs in the rooms. Can’t wait to leave.

Hannah Woolsey

I’m giving this company a 1 star review, not for the apartments or homes but for never giving us a chance to speak with them. I emailed, sent messages, called, left voicemails more than 10 times in a 3 month span of time and NEVER received an email or phone call back. I’m honestly very disappointed, we were extremely interested and wanted to learn more about one of their properties but was never given a chance. And for that I will never look to Elm Grove Companies for any type of service.

luis rodriguez

Elm Grove Company and personnel is an example to emulate in relation to professionalism. Moreover, my experience with the staff was the best business relationship in relation to the property rental endeavors. They treat everyone with the …

Shay Gagne

Everyone has been amazing and super accommodating in regards to signing our new lease. Highly recommend!

charles digloria

I love my apartment. Sketchy neighborhood, but it's so quiet.

Tori Raymond

Great company to rent from. Only complaint I have is WiFi is terribly slow because everyone in the building is on it.

Svetlana Oberkirsch

If I could I would give them -5 star! Unprofessional office manager! Worst renting experience I ever had! Pest infestation! Dirty building and sleepless nights! Emily, Desirae Burdick, and Diana Griffin very rude and unprofessional! Watch out when signing contract! They ripped me off for one month of rent! Never saw my deposit!

ROBERT ONGABA

Ja’Tara was amazing. Best service

Neil Cote

Emily is amazing! Quick responses to any questions about apartments and the application process! Monica who showed me an apartment yesterday was very friendly and warm. Treated me like an old friend would. She’s such a people person! Highly recommend using Elmgrove for searching for apartments

Alicia Grant

We have lived here for 6 years, the neighborhood is fairly quiet and safe. Bus stop is right at the end of the driveway, assigned parking spots ,there's plus a playground for the kids to run off their energy. Maintenance requests are handled quickly as well which is great especially if you rely on your dishwasher the way I do

Jeremy Burrows

One of the most professional companies that I've dealt with. Every problem I've had Chris has jumped on it within a couple days and the problem resolved.

celtic moon

I would like to give a huge thank you to Emily O'Neil at ELMGROVE for the understanding, kindness and help she has given to my chronically ill husband and i.. I don't usually do this in a public setting but when credit is due I feel it's only human to tell someone there doing a amazing job and help make our lives easier in a world where understanding and compaction is seriously lacking. She has been Very helpful and kind and i had the pleasure of meeting with her and talking thou things that needed to be addressed with no judgement. She has been quick to resolve and fix issues that need to be taken care of. I look forward to continuing my residency with Elm Grove in the current and future! Thank you ☺️

Troy Morrill

They listed my rental property and had it sold within 3 days for 30k over asking. And they are also selling my primary home and negotiating the obstacles that involves. Also helped me find a great house to purchase in Concord. Matt "the youngest agent" Lefebrve and Jessica Stevenson are too notch agents. Can't recommend them enough!

Brian Marks

If you like people who don't answer the phone when they find out they owe you a security deposite this place is perfect for you.

Felicia Diane

Update 5/24: A month in and due to pest issues, constant need to enter our unit and communication issues- living here has become very stressful. My boyfriend doesn't even want to stay! They are trying to fix the issues however its just a …

Petite Bottoms

I have been very happy with my experience renting from this company. They are professional, responsive and personable. Their rentals are clean, well lit and secure. I have rented from them for about a year now. I would highly recommend them!

Stank Freynolds

Avoid renting from them at all costs. I've been in this apartment 3.5 and elm grove has "managed" the building for about 1.5 of those. I've reported multiple issues to the several times. They would send out a "maintenance man" who would …

Ken Fancher

Twenty six years in August. So I must like living here.

Jackie Langdon

Monica Dejesus Calderon has been wonderful! I can’t thank her enough for making my move such a positive experience! She really cares about her residents, and she is on top of making sure we have everything we need to live comfortably. I appreciate her open communication and dedication!

Cayla McAlevey

Very fast and friendly with getting us into our new place. I would recommend this company to anyone in search of a new apartment. I had many questions in regards to the lease and other information, and everyone I had dealt with was professional, patient, and on point. Thank you for making our sign up/ move in process easy as can be!

Robert Stanford

It's quiet here. Grounds are kept up. Needed some up dates Inside no problem service here is A one interior painting is very good. Wood floors are so much better then carpet.

Shaianne Oliva

Very courteous and pleasent staff.

Gabi Maylock

Emily O'Neill (Assistant Property Manager) is a delight to work with! She's quick responding to emails and answers all of your questions. I can't wait to live at the Flats @ Hanover Commons! Seems like the perfect place with a great location for the right price.

Dominic Rosso

Great kept apartments, modern and the studios are not as small as you think! I've been here for a year now and renewing my lease. No issues, great management company and always responsive and helpful with any issues or questions. Monica and …

Nick Dale

Great to work with and good quality location compared to other apartments I've had in Manchester.

Amanda Patton

I'm breaking my lease early,I think that says it all!

Andrea Beedle

I love the people who work for Elm Grove Companies. The ladies in the office always give 5 star service! They are accommodating to all my needs. Never had a problem or complaint in almost a year

Sarah Rook

They were great helping us find an apartment quickly! So far everything has gone smoothly.

Madeline Veysey

Great company to rent with! Whenever something didn’t work like my heat or my stove, they always send someone within a couple hours! Very helpful and informative. Only reason there’s 4 stars and not 5 is the fact that there isn’t any provided parking where I live which is frustrating.

Katie Oddy

Previously experience with Elm Grove Management would have earned only a one star rating. Recently Monica has come on board at Elm Grove she alone earns a 5 star rating for her attentiveness, responsiveness and she is quick to take action. She has handled all of my recent service issues with grace and professionalism. I am very grateful for her service as it was much needed at our property. She is of great value and I would recommend her for any position. Thank you, Monica.

Tyler Hileman

Monica is a legend. I am so satisfied with her service and happy to be renting from Elm Grove.

Ryan Perkins

We have been with Elm Grove now for a couple of months. I can say beyond a shadow of a doubt that this is the best company I have had the pleasure on renting from. I know that might sound like lip service, its not. Everyone here is a professional, from the office staff to the maintenance personnel. I remember the first couple of days that we moved in, a breaker tripped so we called maintenance after hours number and no joke, they had it reset inside of 20 minutes. If your looking for affordable, well designed and maintained rentals, this is the place to go.

Leo Athanasi

Stay away our building had bed bugs .Not to mention the staff is extremely rude

danielle camastro

Emily O’Neill has been extremely attentive and helped my fiancé and I get situated into our new place. I’m very happy with our experience. If you want a 5 star experience, go to Emily!

Connor Spern

Friendly, professional, and prompt! They keep their properties clean and provide great amenities and energy efficient spaces. Love the new Lofts!

2rbf

Over my years of living at my residence Melissa Seppi has been the best person I could have ever asked to work with! She made my renting experience a breeze, she is always on top of it no matter how big or small the task! It was a pleasure working with you Melissa Seppi!

Abdullah Kashmoola

I have been a tenant of Elm Grove Companies for three great years. They has always been excellent at maintaining the buildings and ensuring the comfort and convenience of all the tenants.

Irezumi Kitsune

Great to deal with, quick to fix any issues that arise, and are always friendly

Jan

Ja'Tara Kitchen, Leasing Specialist, is excellent. She is both professional and personal, and did an outstanding job getting us into the apartment as quickly as possible. I trusted her judgement and competence throughout the process. Thank you!

Rebecca Eaton

They are slumlords who don't fix anything. The rochester office with melissa seppi and shelley Robert's, they are liars and not trust worthy. Don't ever rent 13 middle st apt 4 bc there's soot all over the walls and the heaters don't work. Alls they care about is money, they will screw you over on your security deposit

Erika Lilia

Decent place to live. Couldn't ask for a better price, quiet people. No issues. :)

Joel R

For the most part living with elm Grove has been fine. When issues arise they are typically quick to respond but follow-ups after the initial visit aren't consistent. Dealing with the office is easy and they are friendly to speak with. We had some tough times with a roommate abandoning us. They were very accommodating with payment arrangements untill we got something else figured out. It could be better but it could also be A LOT worse. So far they are the most understanding property management we've dealt with.

Heather Knapp

Betsi has been wonderful helping me find a new apartment. I'm lucky to have her helping me and look forward to continuing the process.

Shana Marie

Monica DeJesus Calderon is the best manager. She has made our what used to be dingy front area look stunning. Very excited for all the changes coming. Previous owners of this building made empty promises and didn't care what it looked like. Monica is kind and professional and caring. I was thinking of moving until they bought the property. Monica is an added bonus.

LuAnn Fachini

My daughter and I were here before you and we think that it is run appropriately. We love Monica and Brian