Reviews of Arthur Thomas Properties (Real Estate Agency)

278 Washington St, Dover, NH 03820

Average Rating:

DESCRIPTION

We have all the feddbacks of real people who purchased the services of Arthur Thomas Properties (Real Estate Agency) near to the state of New Hampshire.

At the present the business gets a score of 3.3 stars over 5 and this rating has been based on 42 reviews.

You must have seen that its rating is average, neither too high nor too low, and it's based on a very large number of scores, so we may say that the valuation is quite reliable. If many people have bothered to give their feddback when they've done well, is that it works.

You know that we do not usually stop to place opinions when these are good and we usually do it only if we have had a problem or incidence...

This Real Estate Agency corresponds to the category of Real estate agency.

Where is Arthur Thomas Properties?

REVIEWS OF Arthur Thomas Properties IN New Hampshire

Nancy Rowe

Arthur Thomas Properties is the best in the business for property management! Their professional team is responsive, reliable and trustworthy. No one holds a candle to their services and customer relations.

Jay Walsh

Tom Toye and all of the staff at Arthur Thomas Properties are EXCELLENT! I have rented three different properties from Tom and he has always done everything he could to find the right fit for me and my family. Every interaction I have had with the staff at the Dover office has been charming as well. They are very straight forward and cater to your needs. Whenever I have requested a maintenance request it is followed up on in a timely manner and resolved immediately. Tom is also a real estate agent which means Arthur Thomas Properties is a “one stop shop for all property needs”. He has always worked hard to put the customer first and it is very apparent he has trained his staff to do the same. We look forward to the day Tom represents us in the purchase of our first home. To Tom and everyone at Arthur Thomas Properties, THANK YOU for putting the good name back into the rental market!

Rob ert

I have had the opportunity to work with Tom and Company and always a pleasure. I would recommend them to anyone.

Harry Higgins

I scheduled 4 showings to view apartment units through their web service show mojo. While the units themselves seemed like quality apartments, every showing I had scheduled was canceled the day before. Incredibly unprofessional for them to lead on potential clients, and cancel at the last minute. If they manage their properties as they manage their showings, I can only imagine it's more of the same.

linda fisher

Justin Adams

My wife and I have been renting from Arthur Thomas Properties for over 3 years now. In both apartments we have rented from them, we have had excellent and prompt service! We were first time renters when we met Tom and he was a big help in helping us understand all that was involved. Anytime we had questions or concerns, he got back to us quickly and with a helpful solution. Their turnaround time for maintenance requests exceeds what I could have hoped for. Most recently the refrigerator broke in our apartment. I called the office at 9:00 am, and by 1:00 that afternoon they were delivering our new one! You truly can't beat that type of service! They also have an extremely convenient online payment system on the website that makes paying rent easy and convenient. This was a huge help and prevented any issues with checks being lost in the mail. We will soon be looking to buy our first house and wouldn't go with any other realtor. They take pride in what they do and it shows! I can't say enough good things about our experience renting with Arthur Thomas Properties and would recommend them to anyone looking for a rental company!

Kristen J

Currently renting at one of Arthur thomas’s Condos and yes they’re responsive per internet requests and emails but the condo is built like trash. They put a matte coat on the paint so you have to repaint it, cheap flooring hurt your feet, bad building, bad paint job, cracks forming everywhere on walls and ceilings from settling (they didn’t let the foundation settle before building), lights are continuously burning out (bad wiring?), no attention to detail when building these places, neighbors are btchy, fridge/freezer sucks so bad. I wouldn’t ever renew my lease or buy a house even touched by Arthur Thomas is you want quality. If you’re looking for cheap and looks modern, this is your company. The good about this place is location to highway, granite countertops, garage, amount of bedrooms and bathrooms, central ac. Not worth what they’re asking for rent. Look elsewhere.

Liam Werchowski

I was moving from the midwest, and I was told that I could apply my application fee to one place and it would transfer to any other rental if the showing fell through. One person who answered my call assured me that I could rent one particular property site unseen, so I paid the fee for this property. I call back later, and a different person informs me that they never rent to anyone site unseen. They proceed to tell me that I cannot have my background check fee refunded, and it only applied to that particular property. Not only was I out the application fee money, but they informed me to apply it to a property that they knew I would not have the chance to rent.

Josh D

Paid 70 for them to not even return my phone calls, very unprofessional

Sean Dempsey

Been working with Tom and ATP for years. Could not be any happier! HIGHLY advise if you need things handled correctly (the first time).

Sara Zela

For the past 2 years I have live in an Arthur Thomas Managed property and have had a great experience. There online payment and Maintenance request system works very well. I always have a prompt and professional response about concerns or if there is a maintenance issue. The Team at Arthur Property are wonderful and show they care about their properties, owners and the tenants.

Tayler Downey

Brad Solomon

My experience with Arthur Thomas has been nothing but positive. They have managed my condo building for many years now and I have always received clear communication with them, they are quick to respond and always very polite. Everything is taken care of on time with maintenance and they are a pleasure on the phone. 5 stars all the way.

Justin Hardesty

Thieves. Claimed we didn't pay last month when our security deposit (from previous building owners) very clearly states that our deposit included first month, last month and an additional $1000. At the time, we couldn't find a copy of our lease and they simply didn't believe our lease/deposit included last month - we have since found the lease, clearly stating what our deposit amount was. We have emailed and called them a number times and haven't heard back. Not looking forward to small claims court but that' the route they wish to take.

Kelly Brooks

Boston Hvac

They have acted extremely disrespectful of my intelligence; as if i don't even live here or experience things. Water dripping onto my bed is not out of the box crazy! It should be handled and dealt with. I feel Arthur Thomas is ignorant and apathetic about this old beautiful victorian house, that needs more upkeep then a modern house. They have been unwilling to work in a timely manner. im having to rip apart my entire house to fix a problem that has been being swept under the rug for months and now is too late. i have always disliked property management but this takes it to a new level. i suppose i was too fortunate to deal one on one with the previous owner. I DO APPRECIATE THE HANDY MAN who came to take a look, i never want to make a big deal out of things, i only am trying to help all of us fix leaks and holes while improving property value.

Josh Wagner

As a landlord, Arthur Thomas has been great to have in my corner. I had 2 buildings that were filled with problem tenants. I struggled along for years chasing rent, fixing issues and dealing with problems. I was on the fence about letting go of the reigns and paying for a property manager. After talking with Tom, I handed over 1 building. Within 6 months ATP had turned the building around. They got rid of the delinquent tenants, recommended improvements (some I did, some they did for me), filled the units with responsible tenants and brought rents up. At that point I asked them to take over another 4 unit. They did the same thing again. Now, my monthly net has improved, the value of my buildings has increased and I don't have the headaches of tenants. Thank you Arthur Thomas. JW.

chevy smith

Definately one of if not the worst property maintenance/management companies in the area....they are just a money hungry company with no regard to tenant livelihood....if I had the money I would be moving right away! DO NOT RENT OR BUY ANYTHING FROM THIS COMPANY IF YOU WANT A DECENT PROPERTY TO LIVE IN/AT!

Tegan Barr

I have set up many different showing through here and each time they have sent a text cancelling just hours before the showing I’m not Impressed!

Jen Decker

I started with Arthur Thomas when they purchased my property management company around 2014. It happened that they were changing their computer system at around the same time. Tom and Jessica were fantastic at providing extra service to overcome both transitions. Tom was highly responsive, honest and helpful with any bugs and how the scheduled changes would occur, and Jessica was top notch at doing things manually to fill my needs. After the transition period, the outcome was a successful partnership with me. During my time with AT, Ken in particular provided excellent tenant and property owner follow up and guidance. They were very helpful as I sold my properties.in 2018. I recommend Arthur Thomas highly.

Hvac Coordination

Worst Property managers. Signed a contract with them to manager properties for us. Didn't find tenants for us in 5+ months in a vacant apartment we had. We terminated our contract with them and rented the property right away. Other complaints from other properties we had with tenants in it: Tenants complained to us that they were never called back with complaints they had. When they did hear back things were not done timely. Tenants felt that the property managers didn't care about them at all, just in it for the money. To top it off when we terminated out contract we didn't receive our apartment keys back for our unit.

Gary Wedge

Jonathan Vanderhuge Spear

My fianceé and I have been looking to move and downsize from a three bedroom to something a little more budget friendly. Arthur Thomas Properties advertises heavily on Facebook and Craigslist, with numerous properties that fit our needs, howerver, they never seem to want to actually rent them out. We had two showings with no-show realators, three last-minute cancellations because properties had been rented, but still were listed as available weeks later, and two applications that were simply never processed. I'm unsure how anyone manages to secure tenancy with this agency, since they seem to put prospective clients on the furthest back burner. One single showing with a rival property management company, a quick application, and I'm happy to say my family is moving. When it comes time to look again for new housing, I'll avoid all ATP listings.

Maartje Bertens

Our apartment building switched owners and is now owned by Arthur Thomas properties for about a year. Maintenance has significantly decreased. With the previous owner the laundry room and shared hallways were cleaned on a weekly basis. That's down to a couple of times a year now. They don't empty the quarters out of the washing machines, leading to them being full and not working. With snow, paths to the apartment building are not being shoveled. Not impressed.

Devon Jasinski

Arthur Thomas has a great listing of properties and, in my experience, is very prompt in dealings with emergency and maintenance requests. Bonus points for friendly employees!

dennis freeman

This is a company that puts its tenets first and cut no corners when repairs are needed

mudbury16 .

We were able to work with Tom and Paula to get our home under contract in ~24hrs! They timed our open house to its listing on MLS. Smart! That saved our bacon, because we were under contract on a place we couldn't lose out on. Tom looked at all the angles to help us win a bidding war for that and topped it off by helping us close on our new home in less than a month!

Megan Lenk

Arthur Thomas Properties manages several properties for us. We've found them to be extremely responsive and professional, including the owners, property managers, and maintenance team. Communication is great and I love the monthly reports. We highly recommend them!

Madison Pepper

I recommend renting from Arthur Thomas Properties! This was our first apartment and Ken was very helpful throughout the whole process. Maintenance requests were fulfilled in a timely manner and management is great! They provide a great experience.

Blake Vennard

I have worked with Tom Toye and Arthur Thomas Properties for over 10 years as a maintenance contractor. The Arthur Thomas Team has always been great to work with, and attentive to any of the needs and requests of the tenants and property owners.

Todd Tucker

Extremely professional property management company, kind and courteous employees that know the ins and outs of the business all around, if I had property to be managed this is the all star team I would hire

Aric Leighton

Like other said, was constantly canceled on the day of or day before a showing. Never emailed about the status of multiple applications, very unprofessional.

Emma Morin

Nicholas Beerbower

Have been renting an apartment managed by this company for 15+ months now. They've always been very professional and attentive to maintenance. A pleasure to deal with. Really like that I was able to pay online.

Julia Gonchar

Terrible company! They acted completely unprofessional and refused to take on the property management for me after the contract had been signed, all the paperwork and keys submitted to them and notice was given to the management company i had been dealing with prior to them. Not a good way to do business! Don't use them.

Emily Carter

LOVE

Claire Maria

As a (luckily) former tenant, I can tell any young women that no matter what this landlord company says in response to this, I was living in a property managed by a man who repeatedly talked down to my, defended male tenants but was rude to females, & encouraged the subcontractors to talk poorly of me while I was in earshot. His property management along with the lack of maintaining rules in the lease was more than dissapointing, for far too long. I could not even let my dog out safely, because of a male tenant who continuously smoked cigarettes outside my window, & made my dog (and I) feel endangered with the terrifying glares. Basically this property became unsafe to live at because of the management. No matter what they say in response to this, I can promise-ANY YOUNG WOMEN-I would not rent from this landlord. Be smart who you rent with. Specifically under the management of Ryan Burns. It was terrifying & anxiety inducing dealing with him to say the least. I’m curious to see their response to this, but it doesn’t change the facts of what happened.

Steve Chorba

Rachel Taylor

Having worked in real estate and the apartment leasing industry for many years in my recent past, I have to say that even I was impressed with the professionalism of Arthur Thomas Properties. It was an easy access to the posted listings and very straight forward. The broker / sales associate, Tripp Cox handled the apartment showing and application phase with the utmost efficiency and professionalism. I was truly amazed that everything was ready to go in one day.... today! The lease signing appointment is all set up, and my son is looking forward to moving into his new apartment. This was really a wonderful experience for my son & I. We will definitely recommend Arthur Thomas Properties to everyone we know that is looking for a new home!! Rachel :)

Fresno Cali

they never call or email you back if your a renter.... but If your an owner looking to rent your house they will call you...

Jeff White

I have used Arthur Thomas for renting and selling many properties and have always found their team very professional and commited to great service. I would highly recomend their services.

K.E Jamison

They have acted extremely disrespectful of my intelligence; as if i don't even live here or experience things. Water dripping onto my bed is not out of the box crazy! It should be handled and dealt with. I feel Arthur Thomas is ignorant and apathetic about this old beautiful victorian house, that needs more upkeep then a modern house. They have been unwilling to work in a timely manner. im having to rip apart my entire house to fix a problem that has been being swept under the rug for months and now is too late. i have always disliked property management but this takes it to a new level. i suppose i was too fortunate to deal one on one with the previous owner. I DO APPRECIATE THE HANDY MAN who came to take a look, i never want to make a big deal out of things, i only am trying to help all of us fix leaks and holes while improving property value.

Business Hours of Arthur Thomas Properties in New Hampshire

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Arthur Thomas Properties en New Hampshire
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