Reviews of Coldwell Banker Residential Brokerage - Crofton/Odenton (Real Estate Agency)

Ron Ressler

Dawn Baxter best agent ever

Tracey's Treasurez

Wonderful staff! Positive environment with a welcoming team of Real Estate Professionals. Lovely office as well...

Farmer Leigh

Our initial experience was positive with the two agents that we worked with at Coldwell in Gambrills, Maryland. (One agent represented the home owner, the other represented us as potential tenants). After viewing the rental property we filled out the application and this is when we began to receive multiple phone calls from both agents (only our agent should have been contacting us), each with very different information about our prospects (there were multiple applications submitted ahead of us). Both agents faulted the other agent for not being reachable with the latest updates, and thus we were left in the dark quite often. (One agent said another tenant was accepted, the other agent asked if they could put through our application because the owner wanted to consider a stronger applicant, a.k.a. us.) After 3 days, we were finally accepted as the new tenants (after rejecting 2 other applications and keeping the non-refundable fees, of course). So, we asked to be emailed the lease agreement including our requested clauses prior to signing it. First, the lease agreement did not include our requested clauses, and did not even include both agents information or the correct landlord's information (phone was omitted where specified and the address was id'd as the rental home). Because this review is a reflection of our experience with Coldwell agents, and not a review of the legality of certain leasing principals, we want to note that even though we disagreed strongly with the terms of the lease, the agents were also part of the reason we did not sign the lease. However, our agent still tried to talk us into signing it since, according to her, all leases are basically "the same". By the way, Coldwell also charges tenants an additional $50 to write (inaccurate) lease agreements - beware. After firmly stating that we were no longer interested in renting the property, we also requested copies of our credit and background check documents (which we had requested 2 days prior as well). Our agent directed us to the homeowner's agent, who then directed us back to our agent. At this point we told the owner's agent that she had already stated she would contact the owner to get copies of our documents for us. The owner's agent has not responded to our second request and she will likely ignore our request completely. As a side note, while it is common for agents to have other jobs, it seems improper for an agent to have another full-time job and not be able to be committed to her clients. Perhaps another career field would suit her lifestyle requirements better, and other agents could better serve clients by giving them their full professional attention. We have rented in seven states and two other countries, and we understand the requirements of the lease signing process. In summary: before paying the $50/per person application fee, review the contents of the lease and be sure you are comfortable with the terms. Otherwise, you will have lost your non-refundable (and excessive) application fee, not to mention your valuable time.

Designer Girl

I would love to live this close to stores, shops and eateries all within walking distance

Steve Johnson

It was great working with the people that I met at the office and they really made buying our home a lot easier than we thought it would be. Thanks everyone!