Reviews of Saurage Rotenberg Commercial Real Estate (Real Estate Agency)

Makayla Nicole

The worst company! Don’t ever rent from them. We moved into one of their properties May 2016 and moved out July 2018. We had to BEG for them to send maintenance anytime something happened, like the sink breaking, or when it was June and the A/C went out and I was pregnant. We also documented everything when we moved in both with pictures and on their move in form. When we moved out they tried charging us for everything that was already there when we moved in saying we owed them over $1,000. Our lease also clearly stated tenants under 12 months pay $600 for paint, tenants over 12 months do not because it is wear and tear. When we moved out we left the house clean, we hired a professional housekeeper, professional carpet cleaners. The whole works. After we finally were able to get a response from someone by sending certified mail to argue our point because they kept dodging our calls and sent our pictures and a copy of the move in form, and receipts from the professional cleaning (because they tried saying we did not get the carpets cleaned and were charging for that). They should have returned nearly $700 of our deposit, they returned NOTHING and then once they agreed we should be owed that much, the said it was too late because they gave the deposit to the owner for repairs that should have been made after the last tenants, before we moved in. Absolutely dishonest, scam artist people. Not to mention extremely unprofessional and rude any time we had to communicate with them. I am so thankful to be out of their tenancy. We have never had any problems with any landlord before or after them!