I would have to write a novel to list the lack of knowledge, caring, or skills these people have in dealing with someone trying to sell their home. I would give them negative stars if possible.
Just giving you a outline, I endured 6 months of Incompetence from our first realtor. After letting him know we did not feel he was serving our best interest we dismissed him. Edge Realty would not let us out of the extension We had signed (under false pretenses) so we were given another realtor.
The second realtor seemed a little more knowledgeable, however her lack of keeping her clients updated and in the know was very much lacking, including going on vacation the week of our closing and not even having the courtesy of informing us or giving a person that we could contact if needed.
We were currently living 1200 miles away because the first sale of the house fell through after our realtor’s lack of making sure the buyers paperwork was in order, so in good faith we had done the repairs and moved out and then we’re told the closing was delayed 12 days. Less than two days before closing the buyer walked away because of lack of proper papers. So here we are 1200 miles away empty house we had to turn the utilities back on and find someone to keep the yard and house clean until it sold again. When the house sold again we were left in the dark on closing dates and procedures We were called the morning of the closing that the paperwork had been emailed to our title company here, we never received anything in advance showing our cost or closing fees. There were charges on the closing that did not even belong to us, we had to wait for changes twice to complete the closing. My advice to anyone considering selling a house, please do your homework before hiring this firm.
If you are wondering about the 5 stars reviews you will notice there are no comments, they are done by people that review for a point system. Another words not real reviews, and one is a relative to an agent that works there