Reviews of Cristina V. Serrano, PHD (Psychologist)

Loriana

Dr. Cristina has always been there for our family. She has been caring and makes it a priority to be there to help us. We were clueless or without knowledge of many situations dealing with various mental conditions and she has made us more confident and able to understand what is really going on. She is straight forward and professional. The staff is probably the best in the business. Her father-in-law (Dr. Alberto Serrano ) is kind and extremely knowledgeable.

Maggie Anaya, MBA, ASP

This woman has absolutely no bed side manner. I am a patient of Dr. Alberto C. Serrano and apparently was unaware of an unpaid balance. I had not visited Dr. Alberto in over 2 months on account of a job transfer and returned to his practice and care after I completed insurance enrollment with my new employer. She expected me to pay $340 + $130 for my visit today with no remorse. When I asked her why I had not been contacted in the last 60 days of any past dues, nor why I had not been informed of the balance when I scheduled my visit she had no answer. I do not like having unpaid balances over my head. Nor do I like being treated as if I was at fault for this. Had they informed me in advance I could have had ample time to make payment arrangements. Thankfully I am so happy with the counseling I get from Dr. Alberto C. Serrano that I was able to over look her nasty face and attitude and find my zen. Surely, I wouldn't keep my mouth shut, and not share with you people of the world wide web what a witch this woman is. Ugh, sad that Dr. Alberto shares an office here, I unfortunately will have to see this woman again since she has nothing better to do with her psychology career than play accounting. and front desk reception. Disgusting woman! Snobby and badly aged. If you have a different experience with her, 10 to 1 it's because you're her client and basically she's smiling with your money all the way to the bank. Save your money go elsewhere even if it's the next room with her father in law Dr. Alberto C. Serrano.