Upon making my first appointment I was under the impression I'd be meeting with a real medical professional but was assigned to their social worker who's real name is Elizabeth but for some reason has to go by Mimi instead of her adult name. The appointment was useless to me seeing as she didn’t have anything to offer. She made a promise to call me on Monday with information about resources she was going to look into. Hysterically I never heard back from her until after my second appointment. My PCP suggested I try again and made an appointment for me with individual who had a credible degree. I arrived to the appointment expecting to meet with this individual and oh boy was I surprised. I was sat in front of a computer screen and expected to video chat with an individual I had never even shook hands with. I’m supposed to disclose my most personal problems and you don’t have the decency to meet me in person. Also when I had made the appointment there was no indication this was their plan. The individual on the screen had messy hair and barely looked awake. I mean, do you, but that is not how you properly treat patients. I got up this morning I made the effort to travel to your office you could at least have the decency to do the same or at least inform the patient of this. There is so much to treating someone psychologically that involves in person communication. Treatment cannot be effective over video chat and if that’s the kind of treatment I wanted I wouldn’t have driven to a medical office. I would have just staid home. I would like the internet to know that I was seeking actual psychological treatment not medication. Medication works to mask symptoms and I am content with confronting and working through my PTSD. I finally heard back from “Mimi” just wanting to make sure I was “ok” after I refused the video appointment and stated that I would not return. She’s not going to receive a call back from me but I would like her to know that I am perfectly alright, so much so that I am confident in the fact that I deserve to be treated like a human being, not a paycheck, not a pill, not a number. Thank you for wasting my time.