Reviews of PsychBC of Blue Ash (Psychologist)

Breana Marchlewski

Everyone that works here is so friendly and welcoming. The office is very clean and cozy. I can't speak for all the counselors, but the two that I am currently seeing are amazing.

Marn Carpenter

Paul Myers Is great, would definitely recommend him. Office staff is friendly.

Sabrina

I absolutely love the staff- they greet me when I first come in- intake matched me with the perfect Dr— very private and safe feeling.

Natasha Malott

Comfortable atmosphere & very friendly. I am pleased with my 1st experience, Dr. Sigward was very insightful & helpful.

Ka H

Stay away from this practice . They have y lost some of their best drs they are now using nurse practitioners who are taking u off your Meds . U will go Thru withdrawal I was lied to and not Told my drs replacement was a nurse who immediately started cutting my Meds. I said I am going somewhere Else. Stay away.

Cincy Girlz

Called and made an appointment. It two 2 months to get one. I go to the appointment and they had given me the wrong location. The counselor was at another location. Unfortunately, I missed the long awaited appointment because they gave me the incorrect information. They gave me another appoint a couple of weeks later. I called to check to make sure they had given me they right location the day of my appointment. The location was correct, but they had changed my counselor to a man without my knowledge. I canceled the appointment and am going to another group. Very bad customer service.

Shannon Raines

Wasn't put with the doctor I was told I would see. Then he decided to cold-turkey me on an essential medication. THEN he yelled at me and kicked me out. Don't waste your time and money.

Mari Ann Burchett

I agree w/some of the reviews. Since changing to the PsychBC I cannot get in touch w/my NP to discuss the meds she started me on. First trying to get the script was absolutly a nightmare. I called many times and was given a different answer as to why the script wasn't at the pharmacy. Everything from "it was sent and rec''d, they should have it" then "I will make sure she gets the msg" then she should have sent it in" and finally "well she does have authorization to send it electronically". In the end I had to go up to the office to pick up a script. All this was more than a week of calls back and forth. NP told me to let her know how much I was actually taking by the end of the first script. I called for a refill and asked that they tell her about the dose I needed. When I finally got the refill it still had the lower dose and quantity. I called to get the next refill again giving the information and asking to make sure it is included in the request. Now I wait for who knows how long before NP gets the msg and sends the correct dose. I will be out of my medicine and will go on vacation without any. Not sure if I will continue with this group even though I have a long history with the practise.

Eric Fledderman

I went to one appointment and it was suggested I try out a specific medication that I had had good results with in the past. One of those meds that you’ve got supposed to start with a little dose, work your way up to the bigger doses. Reverse the process if you are gonna stop taking. One month in, Ive been trying for a week now to just have them call in the refill. It’s just not happening. Def the worst experience I’ve had with any sort of health care office. If I could give zero stars I would. I do not recommend.

Annelise Erskine

Awesome help from dedicated professionals. The scheduling staff works with you to find the best time for you and your provider to meet

Emma Banton

Very courteous staff & great experience here!

Bernice Bell

My therapist is great, very helpful. Office staff is very nice. I like the environment at the office.

claire holten

Appointments are always on time and the waiting room is always clean. I am very happy with the emotional skills that I am learning here.

Alexis Waugh

The staff was very friendly and the office was clean

Glancy Corner

I have been seeing Dr. Lockwood for many years with Bridgepointe. Office staff is great. Dr. Lockwood has been very helpful and professional.

Kelsey Anglin

My NP has been working with me for months with starting new medication and has been more than helpful, he has also listened to all the concerns I have and customized my treatment to fit those concerns. The only complaint I have is that it is very hard to get in again if you have to move an appointment.

Erica Vanzant

Good location, fair Web site and login information. Great therapist.

Kyli Meder

Literally sucks

Jeanine Flores

We used to go until they changed management. It used to be a small office with staff that knew you and could help. Now it is a part of a big corporation and when you need something you may be talking to a person in another state or hours away.

David Louderback

Scheduled my first appointment for the 10th of April. Upon arriving I was notified that my insurance wasn't covering the visit. Got frustrated as any person would. Stepped out for a minute to make a phonecall. Came back in and attended the appointment. At the end of the first visit is scheduled the following one for the 17th. My psychiatrist, being legally blind had a very magnified calendar up while scheduling. Not only did I watch him input the date and save it, but I also input it into my phone. As I was leaving he even gave me an appointment card with the time and date. On the 17th I arrived for my appointment but was told "We have no record of you scheduling an appointment". Even the appointment card wasn't enough to prove I had scheduled at that time. Fast forward to this morning. I now have a $75 no show charge applied to my first visit on the 10th. For the appointment I attended. I can only assume they applied it when I got frustrated and stepped out to make a phonecall to my wife that day. This is not how you run a business folks. Let alone "care" for people in need. Wouldn't recommend to anyone seeking help.

spider dud 2

Dr. Goodwin has done an amazing job helping its with our son and our son loves the the help and treatment he has received from her. She is outstanding with children!