Reviews of Epic Physical Therapy (Psychologist)

Joshua Hernandez

I've had back issues for about 2 years now. I've tried acupuncture, massage therapy, chiropractor, swimming, etc. The pain would go away but eventually would come back. My back gave out on me and I couldn't even dress or bathe myself. It was that bad. A coworker recommended Holt Physical Therapy and I decided to give it a chance. I am kicking myself for not going here from the beginning! They were able to fit me in the same day I called. The electronic forms were easy to fill out and made the process smooth. The front desk had all of my information ready and all I had to do was pay my copay. Scott Andler gave me a thorough evaluation to understand my history. He asked me to get up on the table and that was very difficult because of my back pain. He started to massage my problem areas, followed by cupping, and then finished with dry needling. After all of those treatments, Scott asked me to get up slowly from the table. My eyes were so big, because I was in such disbelief. My pain was nearly non existent, keep in mind I could barely walk when I first came in. I just had my second visit today and Scott was able to get even more granular with the dry needling and really hone in on my problem areas. He also showed me exercises to do and followed up with e-mails with the same exercises. Do yourself a favor and just go to Holt Physical Therapy and see Scott. I wish I did two years ago. When you are in pain, you just want some answers and relief, and Holt Physical Therapy was able to do that for me.

Natalie Conrad

In response to Jami's response at the bottom: Just recently the owners of Holt PT reached out to me to rectify the situation that occurred some weeks ago. I have accepted Jami's apology and explanation for John's poor judgment. Jami is personally treating me for my post op therapy now and I am optimistic that he will also work with me after my upcoming elbow surgery. I am very appreciative of their understanding and the special attention that they gave to this matter. There was an obvious gap in communication and poor judgment with the administrative staff and the therapists. The fact that Jami personally addressed this makes me feel like he is truly vested in growing Holt PT into a more competitive practice in the area. Thanks Jami and Lu! Regarding John, he is an amazing therapist, but used poor judgment in my case. Hopefully he will not repeat the same mistake with any future patients. This was s good learning experience for Holt PT. Thanks again!.... Initial post: I recently had rotator cuff surgery and received physical therapy for the past three weeks from John at Holt Physical Therapy. He scheduled therapy for Tuesdays and Thursdays. After the first week of therapy I requested a Tuesday/Friday schedule as I needed more time to recover between sessions. He told me we could revisit changes in the schedule at "a later time". Three weeks later I was still accommodating John. This past Thursday I missed my appointment, because I was in Greensboro helping my dad care for my mom who is in congestive heart failure and also helping my mom and dad get to the hospital to visit with my dying grandmother. I had no sleep the entire night before and had just finished cleaning my mom's feces and urine up off of the floor when John personally called me to let me know that I would have to pay him a $50 fee for missing my appointment. He did not give me the opportunity to explain why I missed my appointment. I have never missed an appointment with John, so I was shocked by his frankness on the phone. I called Holt PT and rescheduled to the next day and asked for a waived fee as I was not able to make it to my appointment due to an emergency. On Friday (today) I called to find out if John had waived the fee and the receptionist told me that he could not waive the fee because he had already rescheduled my appointments several times. I am very disappointed that John totally lied to justify making an easy $50. My husband took me to all of my appointments for three weeks after my surgery as I was not able to drive - we never missed a single session of therapy despite the fact that I had requested a Tuesday/Friday schedule the first week and never got it. In addition, John did not treat me the last 3 treatments as he had another PT give me therapy while he treated other patients. I find it odd that the management leaves this kind of matter up to the discretion of the therapist. Most PT facilities waive the fee if you reschedule the appointment. Obviously Holt PT doesn't need my little $35.00 copay plus insurance payments as many athletes receive care there. But, beware if you have sick children, parents, or some other emergency arise because the therapist is empowered with the decision to forgive the fee. John will not.... Lastly, I agree with one of the earlier posts that some privacy should be provided to those receiving more personal care. As a client I was a bit uncomfortable receiving therapy while my neighbors buttocks were revealed for treatment. Most facilities provide private rooms for those cases, so I feel bad for the gentleman that desired more privacy for personal beliefs. The competition is abundant in Wake County, so it's no skin off my back. I will go to a more accommodating and better managed facility of my choice.

Wilbur Moore

Our son has done his physical therapy here on both knees (ACL repair). The team at Holt PT is exceptional - from the PT visits, recovery therapy (needling, cupping, etc) to having questions answered, we know he is getting excellent care. If you want a physical therapy team that is courteous, knowledgeable and professional, then come here. Their mantra is “ We get you back in the game”- absolutely correct.

Christina Noel

I absolutely love Holt Physical Therapy! They are the third physical therapy practice I’ve been to over the last 5 years and they are the only one that truly helped me heal my injured knee and ankle after years of chronic issues and re-injury. Jennifer Streeter & Kate Carter are amazing to work with and, honestly, I think you can’t go wrong with anyone on the Holt team. Their motto is ‘we get you back in the game’ and, based on my personal experience, that’s exactly what they do.

Heidi Seitz

Holt physical therapy is the only place I would ever go to for treatment. The staff is extremely knowledgeable and compassionate. I have had multiple orthopedic surgeries, 8 to be exact, and Jaime Holt and his staff have put me back together after each one. They gave me my life back!!

Tawney Schwarz

Holt PT has an amazing team that makes recovering from injury or surgery hopeful. They have all been caring and supportive and encouraging of my personal goals to getting back to my prior athletic ability. Couldn't ask for more. Even last minute appointments in urgent situations.

Zachary Griffith

I will give Jon and Tom 10 stars if I could! I had rotator cuff surgery and Jon was recommended to me by a friend who had previously done PT with him. My friend had a very successful rehab process, so I though Jon would be a perfect fit. After walking in there and seeing all the attractive other female PT's I thought I may have chosen the wrong therapist, that was until Jon put his magical hands on my shoulder and gave my scar tissue a massage that made me feel like I was in the back of a sketchy Chinese massage parlor (not that I've ever been, but you hear rumors). Jon and Tom's varied styles of pushing my shoulder, paired with my consumption of copious amounts of pre workouts has me taking strides towards recovery at speeds I wasn't expecting. Since beginning with Jon and Tom, we have been making progress at an exponential rate! I have progress from the 1 pound pink dumbells to the 4 pound forrest green dumbells! 400% gains! In just a few weeks working with them, tell me another personal trainer that has you breaking through fitness plateaus like these two, ill wait! I would describe Jon's approach to Pt like that of a mother bird to her young chicklets. He is tough yet nurturing... loving, but also will throw you out of the nest 40 feet up in the air, when the appropriate time comes knowing that I have the strength to spread my wings and fly. I would highly recommend Holt PT to anyone who is in the need of physical therapy. I will probably continue going even after im 100% healed and just tell them it still hurts so that I can get those magical hands on my shoulder.

Teddy Spiliopoulos

Not enough things can be said about these amazing people do for their patients. Dedication and care and concern is above and beyond. And a good crack of the back neck and back doesnt hurt either...

Taylor Lee

Holt PT was recommended to me after being seen at another practice. My experience at Holt has been positive. They are all very friendly and have helped me get back to playing sports again. I’m very glad that I switched and I highly recommend them. #goheels

Tyson Chandler

I first came to Holt Physical for a shoulder issue. He and his staff were strongly recommend by the athletic and physical trainers for NC State football. Being a professional athlete I have dealt with many trainers from all over and hands down Holt Physical therapy is the BEST.

Christian Moore

I have been going to Holt Pt for a little more than 5 months now for rehab on my ACL. These are great people with a hard workout to get you back in the game. There workouts will get you back to better than you were before.

CravenBobcat

Holt PT is the pre-imminent privately owned PT practice in the area. Jaime has an extensive background working with professional athletes and patients recovering from complicated procedures. He has created his own practice with his own team of therapists, trainers, and assistants that allows him to provide concierge level care to his clients. My experience with him has been nothing but first rate. I can highly recommend him and his team for a superb rehab experience.

Ashley Peele

Katie at Holt Physical Therapy made all the difference in my recovery. My previous physical therapist told me there was nothing else they could do to help me. I was willing to do the work but could not get out of the cycle of pain and inflammation preventing my recovery. Katie made all the difference! We used BFR therapy to help get my muscles engaged. They also focused on tissue recovery with cupping and massage. I also have a new arsenal of exercises I will continue to do. Six months ago, I thought I might need another surgery. Now, I am back to most of what I was doing before. I could not have done this on my own and without the help of caring professionals like Holt Physical Therapy!

D Ramirez

Don't wait! 3 years ago I had a tight hip muscle that I couldn't run with so I tried to "walk it off". Months later I still couldn't get on the court. A coworker recommended Holt, so I went and worked with Jon. 2 weeks later I felt 500% better. Dry needling, cupping, massage, bfr; they've been great at tailoring the treatment to the injury. Especially during the season they've been amazing at keeping me on the court. The exercises have had a noticeable impact on my day to day as well.

Yusof Javed

No privacy. At least have a curtain for those with different faiths/beliefs that do not want to expose their bodies to everyone. Especially while women are present.

Derek Doe

I've suffered with a severe case of tennis elbow and went to Hold Physical Therapy for dry needling-extremely glad I did! The staff were very friendly and the facility was clean and modern. The owner himself, Jaime Holt, did my treatment and was knowledgeable about my condition and got to work on my arm. I'm an Army Captain, and Jaime asked what I did for a living during treatment then didn't say anything else about it. Following my treatment I went to the front desk to check out and found out Jaime gave me a large discount to say thank you for my service-this was an extremely thoughtful gesture. Most people say they support the troops but few do anything about it. Jaime Holt gave me an excellent treatment on my elbow AND showed his military appreciation. I will definitely be going back and highly recommend their service.

Suzie Bush

Jaime and his staff are great. We have co-treated many client/patients and always happy with the care and results our clients receive!

Brenda Camardella

⭐️Top Notch PT!⭐️ They will get you back in the game weather its an overuse injury , your first 5K or tackling a marathon! The entire staff is awesome & they will help you every step of the way!!!!! They really listen to you and your goals for your therapy and create a plan that is tailored to you ! That is key for me. Thanks Jennifer! -Jamie and Jon too- you all work together for your patients. Love that! ❣️

karla bullock

My son received adequate therapy here. However we were billed for missed appointments that we were not aware of and then rudely spoken to by a young lady by the name of Allison in billing regarding them. Will send them their ridiculous fee, but not without posting a review to disclose the questionable billing procedures of this business. Ashamed that they feel it’s fair to bill a self pay client these fees.

Spencer Good

Holt PT is the best around! They keep up with the latest and greatest trends. The Holt PT staff helped me with numerous martial arts injuries to help me rehab and recover. I was able to continue my training with little to no down time thanks to Holt PT. Highly recommend this PT!

GS

HOLT PHYSICAL THERAPY IS THE BEST PLACE TO GET YOU BACK IN THE GAME. I DONT KNOW WHAT I WOULD HAVE DONE WITHOUT THEM PUSHING AND ENCOURAGING ME TO GET STRONGER AND STRONGER! BEST STAFF EVER!! I HIGHLY RECOMMEND HOLT PH!! #gopirates

Alex Moore

Holt Physical Therapy is the best physical therapist practice in town! Not only are they world class at what they do, but they treat you like family from the moment you walk in. I've had a variety of injuries and ailments and they are my go to place. I recommend everybody to Holt PT and so far we have 100% satisfaction rating. If you are in need of Physical Therapy and you want a comfortable, welcoming place to get top notch care, look no further than Holt Physical Therapy!!!

Sid Finkel

My family and I have been relying on Jaime Holt for years now to help get us back to normal or better than normal. As a family he has rehabbed us after hip and knee replacements, shoulder and knee surgeries, and everyday tears and strains. He level of professionalism and knowledge is second to none. I recommend his facility to everyone I know.

Jen F

No better place to go when injury takes you off your game. Top notch professionals that are dedicated to helping you achieve your goals. I have had a number of injuries and surgeries over the years and every time I have not only rehabbed from the injury but have come back stronger than before. #gowolfpack

Nan Merrick

The very best Physical Therapy! John and Chase took my new knee from weak, painful, and stiff to strong, flexible, and feeling almost pain free in just 6 weeks! SO worth the 20 Mile drive from Cary! They work hard for YOU, so you can get "back in the game!"

Audrey Moore

Holt PT is a superb physical therapist. They have always treated me like family and taken excellent care of me when I injure myself. I have had dry needling done and range of motion needs addressed there and they got me feeling 100% better very quickly! I saw Jennifer and Jamie on my visits and have received excellent care from both of them. Thanks Holt PT and keep up the good work!

George Lakkas

This is the best Physical Therapy practice in Raleigh bar none. I have been to several and can truly compare. It is great that they offer dry needling which is very complementary to the massage and cupping. The staff is knowledgeable and take their time to evaluate you and tailor their therapy based on your condition every time you visit. They always greet you with a smile and they truly make it their personal goal to make you recover and get back in the game.

Totti

My initial visit to Holt was awesome! Everyone in there from the front desk to the therapists have a positive vibe! I workedwith Jen and Kate and they were great- very professional and understanding. Highly recommend this place!

Wilson Baritell

Holt PT is not one of the best PT in raleigh , but THE BEST PT ! I have been coming here for almost 2 years and I would never go anywhere else!!! THE STAFF IS AMAZING AND THEY ALWAYS TREAT ME LIKE FAMILY!!

Jennifer Renee Hawk

After tearing my labrum and biceps muscle, I have endured 3 surgeries. Having been through 2 different surgeons and several physical therapist I decided to take a chance and have an evaluation with Jaime Holt at Holt Physical Therapy. Not only has Jaime gotten me nearly pain free and increased my range of motion, he has given me knowledgeable instruction. He has been the only therapist to sit down with me and explain the anatomy of my shoulder and why things work the way they do and the importance of working other areas of my shoulder. Thank you Jaime for all your knowledge, expertise and you're time! Im glad I took a leap of faith!

Bill Reduzzi

Epic is an extremely patient focused physical therapy team that spends the time necessary to understand the root cause of issues to ensure that the therapy focuses on both short and long term relief and recovery. I am currently working with Chris and he gets 10 stars for his expertise and willingness to go above and beyond to ensure awareness to the process, set my expectations, and address all of my questions. It is clear this is a trait of the entire team at Epic and the environment in the facility is extremely positive and encourages success! I have had great results thus far and feel confident that because of the focus on the cause of the issues that I will get the long term relief I need to return to full activity very soon! Very impressed with the entire team at Epic! Absolutely the best I have worked with by far!