Reviews of Concentra Urgent Care (Psychologist)

3101 Menaul Blvd NE Ste B, Albuquerque, NM 87107, United States

Average Rating:

DESCRIPTION

You have all the information of real people who are using the products and services of Concentra Urgent Care (Psychologist) in the state of New Mexico.

At the present this firm gets a score of 4.3 stars over 5 and that rating is based on 460 reviews.

You must have seen that it reaches an opinions average is really good, and it's based on a very high number of feddbacks, so we can say that the evaluation is quite faithful. If people have bothered to evaluate when they are pleased, it works.

You know that we don't usually bother to give scores when these are positive and we usually do it only if we've had a problem or incidence...

This Psychologist is included in the category of Occupational health service.

Where is Concentra Urgent Care?

REVIEWS OF Concentra Urgent Care IN New Mexico

Anna Lujan

Discharged me, when I still hurt.

Hector Gutierrez

Fast and friendly

jesstrue1 .

The staff are excellent. Very helpful and caring. Answered all my questions. And were very happy to be working with me. Keep up the great work!

Christopher chavez

The waiting time was a little under an hour but they were busy there are very nice and professional and friendly

Jose Carreon

I actually was impressed how quick I got out the staff was friendly and informe how long the process would take

diane segura

Had an awful experience the last time I got hurt. Now, They were on time and got me in and out without any problems at my appointments.

Sallie Scheufler

Quick and friendly service!

Michelle Romero-stead

The young lady was professional, and respectful

Marthiano Yazzie

Although crowded the employees were great the waiting time was a bit long but thanks to them my appointment went smoothly.

Carmelita Joe

Concentra has always been the place to go for quick sincere care, whether it be testing, xrays, urgent care or physical therapy. I have been satisfied with their services every visit. Thanks Concentra team, you guy are great keep up the great work!! ;-)

Richard Garcia

Great care. Quick efficient and friendly staff.

Freddy Chavez

They got me in and out in no time they were really helpful to me and pointed me in the right direction when it came time for my employer to know some very sensitive information thank you so much!

kenneth ruoff

Front desk was very helpful. My direct staff for my physical was great. But however, there was a rather large male with glasses in the back while doing my physical evaluation who was very rude. His jokes were very unprofessional. Also I feel he was completely un-fit health wise to show anyone how to be physically fit. Moderate experience.....

Sherry Cortez

Very friendly. Processed quickly

Mr C

Pretty busy, but got in and got treated in a reasonable amount of time. I wasn't high on the priority scale and I wouldn't have been able to get in to see my usual physician that quickly!

Brian Providenti

Very professional , even though the place was crowded, we were informed immediately how long of a wait we had , but was called back very quickly both times .

Tina Hawkins

Fast, professional, friendly. Clean, comfortable waiting area. Didn't take long to get exam done.

Ty Williams

There wasn’t much of a wait time & the staff was really friendly. I was greeted with a sincere smile.

Tannia Avila

This is a great urgent care clinic. The staff is friendly and helpful

Angela C

Friendly staff, nice facilities, and got me in and out in about 20 minutes. They have a couple of televisions in their waiting are with premium channels. I was watching Food Network when they called me in.

Andy Abeita

Great experience! Staff very helpful, personable, and all seem to love their job. Great Combination!

BladesR4Skaten .

Excellent service! 15 mins in and out.

Jaytee

Great customer service, fast and friendly service

Mia

1)Front receiving staff is awesome, kind, friendly and respectable. 2)Christina, in the back, is so helpful and makes one feel at ease as she escorts you to your room and begins her questions. 3) However, my NP, I felt never gave me proper answers to my questions. When I asked for papers/resources regarding my MRSA and dirty needlestick exposure she didn't know. She would stick her head out the door to look for someone to ask but never provided me with anything. You know, we are entitled to answers to our questions. Waste of time speaking with her!!!

Eli Martinez

My experience was pretty nice. There was some awkward and embarrassing moments that would have had me sweating through my socks visiting other clinics lol, but this was not the case. My examiner had a very easy going attitude which had me feel less nervous and embarrased going through some of the awkward procedures lol.

Ivan Diaz

Excellent service. The people of Concentra will get you squared away with ur medical issues.

edwin deets

Went for CDL physical and everything else that goes with it. The wait wasn't as long asI thought it would be and and those taking my vitals, to the Md doing the physical were quick, efficient, thorough, and totally professional, Thanks.

Orion Martwinski

Great customer service, fast professional comprehensive staff.

alinne avitia

The place is very neat and clean! The people there are super nice and I’d highly recommend it.

Michelle Lunning

Dr Bhat is horrible. She doesn't listen to anything you say or care about how you feel. Her main goal is factory you back to work weather you feel better or not. I've never been hurt before at work and having her as a physician during this ordeal was the worst experience I could have had. Truely horrible. You tell me to email you and don't leave an email address...

Jennifer Montoya

I was in this center last week, and I had a great experience, until I was waiting to check out. While I was sitting in the lobby waiting, I over heard a women at the front desk, making rude comments about one of her employees. I am assuming she was a supervisor or a manger because she was the only one wearing regular clothes and not the medical staffs scrubs. Although I had an amazing experience with the medical staff in the back. I am giving a one start review to the lady manager or whoever she was. In my opinion a manager should be addressing issues with her employees professionally and not the way she was.

Steven Nguyen

Employees here are very nice and quick with their job. I have come here three times and seen them have the same attitude with everyone.

Vicki Reinacher

My experience with Concentra was good. Had to wait, but not too long. Was there for a physical. Just make sure you have list of medications list of medical to have had etc. Everyone was very nice and good at their jobs.

Johnny Moraga

Very disappointed with the doctor she was rude unprofessional and said some things that were inappropriate at my visit. I was the victim of a crime and she stated I shouldn't complain about my injury's because that's what I signed up for. I will never return to Concentra nor will I have anything to do with that doctor ever again I hope she is disciplined for her actions I will be pursuing different Avenues in this matter.

Anne Marie Palma

Nice and professional staff. Fast service.

Rebecca G

Fast service. Was in and out quickly, which is saying a lot for medical practice. Staff was professional and pleasent. Would highly recommend.

Armando Limon

Meet with courtesy and professional service. Did not have to wait between stations and felt level of service was great.

Rebecca Diggs

The people are amazing the communication or the process inbetween ENT and Concentra is super frustrating and emotionally dealing jumping through hoops to just get some help. I waited 6 months for my appt and it wasn't even listed as workman's comp on the ENT side. The people have made this way easier to deal with. I'm thankful for Andrea and Melissa and staff. This has been a very emotionally and painful process for sure. Thankful for the people who I believe truly wanna help

Mary Blankenship

Very friendly staff who worked very efficiently.

Cecilia Rogers

Even though the waiting room was almost a standing room only, the staff worked quickly and diligently to move folks through. Most of us were there for testing for work. I waited maybe 15 minutes before I was called back. Jason was great. Very friendly and walked me through everything whole explains the "why" behind the procedures. Quick and streamlined.

Mary V. Ginny Calogero

Both Dr. McGrath and the technician I saw were very good listeners, did a thorough exam, were very patient with answering my questions and quickly and efficiently provided me with exactly the support I needed for my medical issue. The support provided by the administrative person who greeted and organized my appointment me was also fast and efficient. I was able to get seen the same day my medical issue occurred with minimal wait time. It was the best experience I have had in urgent care since relocation to Albuquerque and I plan to refer anybody who asks me for a recommendation of where to go for urgent care to that office in the future. Dr. McGrath is an empathetic, skilled provider with a wonderful patient management skills who should be treated as an invaluable asset to the medical team.

Arthur Coca

Very fast and good service

Sarah Wood

Went for an employer required random UA. Waiting room was full and I was on a time constraint so I was a little frustrated at the wait time, which was over 30 minutes. Once I was called, the staff conducting the test was courteous and professional. Overall the staff were friendly and did the best they could with the overwhelming number of individuals in the waiting room requiring various levels of care. I never was notified of the results of the test unfortunately and that is why I'm giving 3 stars.

Beth Donofrio

Every person (employee) I encountered was very pleasant, upbeat, and professional!!

James Yeager

It was fine, the only issue I had was a bit of a long wait time, start to finish, other than that it was all good.

Cathy Coleman

My son had his sports physical there. They got him in quickly and did a very thorough job. I give all the credit to Andrea Bazan. She is wonderful. I will go to there again because of her.

MARY RODRIGUEZ

When I got there I needed to urinate badly as I had traveled a hour and a half, but they were not ready for me, the one thing I did not enjoy was the wait it was a little over two hours, and I kept drinking water to make sure I could urinate when they needed me to and so by the time I went in my urine was like water but I was able to urinate when asked, the personnel was great they were very professional and very helpful and the customer service was fantastic, the Dr. was very very helpful and was very thorough in his examination. Overall my experience was Great and I would highly recommend that facility to anyone. Best Regards Mary Rodriguez

Devon Sullivan

The county government has decided to contract with Concentra, not that it's a bad thing. When my personnel go in for a random drug screen or an injury and are made to wait for hours to get taken care of. the thousands of citizens that rely on our department to save lives and property are denied a resource. Our firefighters go in for a physical or a drug screen and are made to wait. Mean time people who call 911 can't wait. But we are out of service waiting... What if someone you cared about called 911 for help and we said we don't have any resources cause they are waiting for consentra to take a urine sample or they are still waiting for a physical. Priority is important. Might want to think about who you serve and who your client serves. D. Sullivan Bernalillo co. Fire and Rescue.

Sarge Spike

I was very impressed with the courtesy, and professionalism of the staff. All the staff treated the clients with respect snd consideration. I cannot think of a single complaint or criticism of your clinic. It was quick as can be expected, without any dissatisfaction. Thank you for the fine way your staff has been trained. Very impressive.

Joshua Vigil

Awsome place not a long wait staff is awsome and helpful i highly recommend

Eleanor Cordova

Awesome and friendly staff made me feel good even thou I was in a accident, extremely hard workers

Marie Kirk

This was my first time at Concentra and I was told it would take 30 minutes to get my drug test done and it was within the 30 minutes I was called. I was very satisfied. Thank you.

Tracy Bean

Tried to get the Dr to understand what my capabilities were but I feel he didn’t listen completely to me and I’m still in a lot of pain !

Mark Collier

Dr .will not take note of my personal Dr. Who knows me better then one that may see me once in a lifetime and wants a neurologist to check me out

Melissa Abeyta

I had to do a drug and TB test here. I waited for probably about 10 minutes, they took me in, administered my drug test then took me to do my TB test. It was quick and the staff was courteous. I had my results within 3 days for the drug test although it takes anywhere between 2-3 days. My TB test was only 2 days and of course is visible on your arm so that was simple. Overall I was satisfied with the whole process.

Antonia Villalobos

My experience here was amazing!! Everyone I encountered was absolutely wonderful they were friendly, happy and made u feel very comfortable!! I can honestly say this has been the only medical facility I have been to where I didn’t feel like people hated their jobs and took it out on the patient.

Melanie Lovato-Goens

Very friendly employees in front. I couldn't print my form at home, so she helped by printing my form in the office. The office was New and clean.

Jacqueline Vargas

Very friendly people and a nice environment. Really care about helping you and getting check ups down quickly and efficiently.

coby jay

Concentra completed the incorrect forms for my pre-employment drug test. I had to go back in a take another drug test. This put my employment start date back by almost a week.

Stephen Friend

The employees were nice, I signed in, sat for maybe 5minutes. Was called to the back, was in and out. They were very thorough and friendly.

Viviana Galvez

Great experience, front desk gals and assistant were awesome!!

waterdog Jones

Always happy with my experiences and I really like this new location. It's an upgrade from the former Encino location. I've been a patient for the last 2 decades over 3 different employers and never a bad experience. I've had a couple of work place injuries in my career and every time I've received great care by caring knowledgeable staff. I threw my back out back around 2000 and at that time their rehab facility was incredible at getting me back to normal work duties. I have yet to receive that level of care elsewhere.

walter miller

I would have given 5 stars but when everything was done I sat in the lobby for an hour and 40 minutes waiting for the guy to give me release papers. I went to his desk 4 times and finally told him that me and my boss went for physicals, I got done before my boss and now he has been waiting in the truck for an hour and forty minutes. He said the nurse never brought up my file which was a lie because I walked up there with her.

Eduardo Perez

Friendly staff ran my test smoothly and no wasting time, even filled up my out of state forms thanks.

Jason Urias

Very fast and painless. Check in process was smooth and they took very good care of me. Great experience.

Gillyvolt Rael

Concentra has.the most professional and caring staff I have ever seen!!!:)

Joe Fraire

Great care.....all were very professional ans understanding.... Thank you great care...Joe Fraire

Verlisa Smith

Not extremely friendly. Waited to long to be seen.

bridgette baca

Melissa Flores was awesome and so patient. She was very kind..thank you

Julie O'Bryant

Employees were great. Had to take a Pee drug test, no spot in the bathroom to place my cup. Had to place it on the ground. No cleansing wipe before I Peed. Was not asked to wash my hands before I signed the last document after I Peed (I had to ask if it was ok that I washed my hands before touching anything after I used the restroom handling the cup I peed in) Too much bacteria!

Kathy Renfrow

I was sent to Concentra by APS after being injured on the job and was pretty shaken. The staff at the urgent care were friendly, professional and kind. Dr. Bhatt is wonderful and was able to calm my nerves and make me comfortable.

Jacob Marez

Very friendly. With appointment I was in and out quickly

tony pittarelli

Your staff was excellent a 10 but i was disappointed that i filled out the patient information on paper and you wouldn't use it i had to redo it on my smartphone you should let people know on your web Site .Thank you

Hey Kennedy

Had to go here because it's where my workers comp sent me. The doctor vaguely offered me pain pills but I'm nursing. He offered me prescription pain killers at my follow up & I had to remind him that I am nursing & cannot take opiates. Sketchy AF. Did physical therapy with them, the staff was very nice but they were also juggling 3-4 appointments at a time so I never got more than 10 minutes with my physical therapist & it felt like a waste of time.

Daniel Castro

Nice people, gentle , and the place very clean

James Ball

Honestly, I have hated going to Concentra in the past for a DOT drug screen or physical. You had to have and iron bladder, clear schedule, and an abundance of patience and tolerance for rude staff. This appears to finally be changing! I visited the Menaul location with the quest to complete a DOT physical and drug screen to secure a new job. I think I was out of there in less than an hour! The lobby was beautiful and the staff and providers we polite and courteous. What a pleasant upgrade to their services.

Brittney Ortiz

One of the ladies up front is cold and doesn't really seem like she likes her job, but other then that all the people are really nice and helpful, they are very fast I was in and out with very little wait time, out of 5 I give this urgent care a 4 1/2.

Ethelinda W

When I called initially, I was told I didn't need an appointment for physicals. Thankfully, I called back a few days later to confirm and was told that I did, indeed, need an appointment. This changed my other appointments for that day. When I arrived, I was given the one sheet to fill out. I returned after completing, and it took another 30 mins to be called back. Once in the room, I waited 30 mins before the provider came in. When leaving, I waited 25 mins before my packet was reviewed and able to leave. The while process in Concerta was nearly 2 hrs from the time I arrived. None of the staff were friendly or welcoming. I felt like a burden to them. Working in the medical field myself, in all aspects from reception to coder and nurse, I would never be that unfriendly to our patients. I plan on moving back to the Albuquerque and will hesitate to visit this company again for myself or my family.

Alaina Locey

They are very nice staff! Considerate to their patients and although there are quite a few patients in the waiting area they are good at giving a accurate waiting period. Also very clean and have a T.V. and complimentary coffee for those waiting.

Juan Garcia

All staff was courteous and helpful.

Marissa Kraft

This place was pretty good. Seems popular for work drug tests but can do many other things. I got sent with an electronic document to get a drug test done. I signed in sat down and drank water for 40 minutes to do my test. Crowded waiting room but people circulated pretty quick. Hand in your clipboard fast. Called my name for drug test took me back verified my info. Had me lock my purse in a safe. Took cup closed door and peed was not not to flush. Sink is outside of room. Took sample checked some boxes and was out in 5 mins. In total it took 45 mins at noon. They do xrays which is nice not all do. Staff was nice.

david garcia

Went in for a pre enployment drug screen everyone was very curtious and professional lots of people in there and i still got in and out within 30 mins very impressed thank you to your crew at this location :)

Lauran Wellborn

The women that provided the job ua I needed was awesome.I'm sorry I don't remember her name.she was informative, helpful, knows her job and friendly. I was in and out in about 15 minutes.I would be more then happy to use concentra urgent care in the future. Its really nice to leave a business feeling better than when you went in. All in all a good experience.

Dacota Patterson

Awful place. They give you a wait time and you end up waiting over that time. Rude staff. Would not recommend

George Padilla

They are all really amazing, since the doctors, nurses and therapists helped me a lot. Dr. Dana is amazing, she speaks to you with the truth and really helps you. Dr. Evan motivates you and makes you see things positive. The nurses are super friendly and respectful. The therapists Allen and Anabelle are wonderful, incredible thanks to that I have managed to walk again normally. I really feel great thanks to the Concentra team. I wish we had more people like you. They really treat you like a patient and not as a customer. I recommend them 100%

Craig Murray

The overall visit was great. The front desk staff was great. The guys who checked my hearing, drug testing, weight, vision, eyes, also great. But when the doctor entered, it all changed. She very quick to exam, left no room for questions, was very I personable. No conversation about my health, or weight or anything that would normally be part of the exam. There were no words exchanged other than commands for the part of her exam. I left irritated and a little angry at the most important part of the exam. The physical. I assume she was having a bad day, or just did not like examining men? As I left and passed people in the hall way they were please ant and wishing a good rest of my day, when I passed the doctor she looked down on purpose and when I said thank you and have a good day, she kept moving as though mad. The reason I give this feedback is the interaction I had with the doctor set a tone that initially left me thinking, “ glad that’s over and I not coming back”. Later I reflected on it and would come back because the overall was great, just the one piece left me that way.

Ken Reynolds

The time was faster than I was told to conduct the service I was there for. Instead of taking two hours it took me an hour to be seen.

Carlos Lopez

Very friendly and professional staff.

Rochelle Ortolano

They were clean sweet and fast.

Matthew Martinez

Perfect staff just always takes forever

Ricardo Montoya

Courtesy, professionalism, caring and respect were all i received on my visit. Nothing personal, but I want to go there again as a visitor and not a patient. Great group of people. Thanks for tending to my needs.

Bill OConnell

I like the computerized medical questionnaire system...I was in and out very quickly.

Crystal Silva

Be prepared to wait more than 2 hours even if youre 30min early to your appointment.

Jennifer Guillen

Was sent here for a drug test for my job and it was very fast and friendly. The staff is great here

Justine Jedinah Himbing

Staff forgot to give me a card.

Deana Smiel

Nice, professional, quick.

Jose Manuel Ortiz

My service was great and I really liked the intake and the doctor maybe feel very comfortable in it is about getting un dressed

Lulu Lopez

It was easy cause you really Don't wait long they made you feel comfortable every one was very kind and professional made you feel at ease

Tammy T

Checking in was average. The problem I had was the the staff member sending me into the bathroom to retrieve my things before he had put my urine samples into the plastic bags to be sealed. It’s a drug test. I’ve taken many of them because I’m a travel nurse. This was the only staff member that did not close and seal the bag in front of me.I also did not like the fact he dumped the rest of my urine after he told me to leave. It has always been done in front of me and flushed. If the procedure has changed, it’s good to inform the customer. These actions made my suspicious of the drug screening process.

Dominic Trujillo

Great place nice amd friendly people to talk to

Lisa Jourden

Efficient, fast and professional staff.

Julie Reyes

Nice staff....short wait ...won’t give a note for school saying student was there.

Mirella H

I done all my work test here for the last 7 years. They are great. Except this (new) girl they have with excessive eye make up. She is rude. She doesn't listen to you and makes no eye contact. Aside from that it's a good place. They have things done in a timely manner.

A C

Went in for a work related drug testing a d was in and out in 30 minutes! fast and friendly staff.

Shannon Pollard

I went into Concentra for a: drug, alcohol, eye and physical test for my job. I process went fairly well, the staff members are nice and professional

V U

Despite how crowded the facility was when I arrived, I still made it through in less time than the original wait time I was given. The staff was incredibly busy trying to move everyone through, but we're always friendly, cordial and professional. The staff was definitely overwhelmed with the amount of people, but they never showed it. Facility was clean as well.

Sam Morris

Fast and friendly service.

Rosa Castillo

It was a good experience for me. Very fast and the staff were very courteous. No long wait time, in/ out.

Mari Arana

Very poor service at the front desk very rude receptionist. Didnt explain anything she was doing as far as fill out paperwork and keeping my I.d. I asked her a question and very rudely replied I don't know ask someone in the back. Asked another question and I got attitude from this lady.

Marian Sawyier

The person @ desk kept saying I was going to get Hep B vaccine, when I said (& paperwork showed) I was came in for flu shot. Med assistant came in with unlabeled syringe. Sure hope I recieved correct med

Matt Pilcher

Good and helpful people that were concerned about my well-being

Wolf Breitfeld

They got me in and out very quickly and were very professional.

carl snyder

Very friendly, nice staff and easy to talk to

Luis Gonzalez

They were kind and caring. Dont have no negative feed back....

Ryon Ellis

Very organized and very good service.

Robert Castellano

Cosentra was great they were nice and friendly and very quick it was busy and I was still in and out within 20 minutes such a great place thanks again Consentra.

Vivian Etsitty

Friendly and waiting was not bad.

Elton Koepp

Great fast service. Be sure you have paperwork with you.

Deborah Cardenas

I signed in and was handed paperwork and advised to hold onto it until I was called. Turns out after waiting 3/4's of an hour the protocol was to take the paper work back to the desk and then wait to be called. Receptionists were very impersonal and I got the feeling you are just another number. It was much easier for the receptionists to talk amongst themselves rather than look around and use some common sense and make certain no one was slipping through the cracks so to speak. There was one receptionist that went out of her way to be pleasant and courteous to people, I think she worked with signing people out. The drug test process was fast and efficient, tech was firm and of friendly desposition. My advice is be more particular about who you hire for your front desk after all they are the first impression of your company.

J A

In for a pre-employment drug screen. They had me in and out in no time. The only issue was they had all my information correct but a contact number that was not mine, not a typo but a number that wasn't even close to mine or to my employers.

Enrique Gonzales

It was professional,fast and the people were very nice especially jennifer she was a very cool person.

Tim Herrera

Great service!!! Professional Nurse's and Doctors.

Veronica Clayton

The staff was super busy, but very friendly. I was seen in a timely manner and the Dr I saw had a wonderful sense of humor.

Tiffany Stinson

Was not there long. Wait time was minimal and the staff were professional

Tina Busch

Medical staff was great but the office staff are less than stellar. Dana was awesome.

Ava Mueller

I was scheduled at this location for a pre-employment drug test and it went very well. They let me know the wait would be over 45 minutes but got me in at about 20. It was my first time going through the process and they were very nice and informative. I would very much suggest this location.

Ben McGinty

Wait time was over 1 hour .Then had to wait after I did my drug test for them to get one of the printers to work again, then had to go back again to sign my name a second time on a different computer . Other than that the service they provided was good and they were polite and helpful

Mark Amerman

They were very professional and courteous with everything they did, very clean and efficient. I would of given 5 stars, but the wait time is long, recommend you arrive their first thing A.M. if you are a walk-in waited 1.5 hrs from start to finish, which is not to bad, individuals that got there later had anywhere from 2-4hr waits. by appointment might not be bad though.

Bruno Aragon

Showed up 10 minutes early, and left 15 minutes later. Fastest drug screen ever!

Bryan Sellers

Big disaster, the tech and the doctor used the wrong sized bp cuff to take my blood pressure! They gave me a reading of 179 over 80. When rechecked by another physician at Presbyterian hospital, who used the correct cuff, my pressure was 139 over 80. Almost cost me my job by costing me my DOT certificate

Mark Garcia

Jason was the man when I went to get my dot physical will be back in 2 years

Arely Gallegos

It was awsome great people.

Susan Romero

I give them no stars. The doctor didnt want to talk to me about anything. Would not address my current issue and asked me nothing. If I was a workmans comp insurance I would seriously consider using a different provider because I am not the only one saying these things which opens the door to many law suits. Concentra which use to be great is now the worse place ever. Thank God my employer had the sense to listen to me and addressed it immediately. PS they dont let me post without giving a star. I still say zero stars they are so bad there

Roberta Sedillo

Concentra was quick and, thorough I guess the only complaint that I had is when I went in to see the doctor, I told her that I pulled my back and my arm and she just paid most attention to my arm, but she was very nice

Steve Valdespino

My visit for a DOT Physical was seem less. I was greeted with a smile and processed in without extended delays. I was told how long my wait would be and it was reasonable. The medical staff were kind and courteous, as well as professional and thorough. I look forward to my next DOT Physicals. Steve Valdespino

Hasana Omar

It took us almost 3 hours to wait just to do physical . I’m not sure why cuz they’re not too busy. It just so pisses me off we spent almost half of our day waiting

Leonard Abeyta

The process we smooth, however the demeanor of the staff, except the doctor, was pretty bad. I felt like a number, not a human being. They were not rude, but very tuned out that I was there. They should at least try to interract with the patient, it would make a better experience for the patient.

Margaret Magee

When I arrived I asked how long I should expect to wait and was told " Give us 10 to 15 minutes." Needless to say when I waited over 2 hours before I was called I was a bit testy. The person who took me back was less than sympathetic until I told him about the unrealistic expectations that were set when I arrived. He also was not a good listener regarding issues with the appointment. The nurse practitioner was not at all friendly and equally unsympathetic. I was there 2 hours & 50 minutes. Not a good use of my time.

chris griego

Everything was good a few receptionist were rude the wait is always an hour to two hours even when you get there first. But the people who do the tests and work ups are always friendly and helpful very patient as well.

Dina Dollens

Great customer service and almost no waiting time

Genell Burns

The doctor who saw me on Friday did not follow through on any of her promises and when I attempted to walk in on Monday (after being advised to do so by the front-desk staff), they refused to see me. When I tried to plead my case, "I spent money that I don't have to get here...Please let me speak to the doctor for 2 minutes," they still refused, despite my arrival time of 805 am. There are two particular workers who work the front desk; they were unsympathetic, rude, and arrogant. One of them tried to keep from smiling/laughing as I tried to express how serious my situation is. Do not waste your time with this clinic or its staff. I recommend finding another source of healing if possible. Please spread the word.

PAul Rivera

Always friendly people and the service is great even for a walkin, my company had not set up an appt. For my drug screening and the people at concentra very courteous to take me in.

Cathy Madrid

Everyone from front desk staff to technician was nice. It was quick too.

Gloria Kennedy

Wow, I've had urgent needs all across the country, and this BY FAR is the fastest, most cordial place I've used. From the warm welcome when I walked through the door to the time I left, EVERYONE was so nice and polite. I would highly recommend this place to anyone.

Joie Beitia

Clean facility. The front desk staff was efficient. The wait time for a urine drop-off employer required drug screen took about an hour and a half. The medical personnel who collected the sample was welcoming, kind and professional.

Vicki Goss

The people were excellent, however the process is horrible. They never weighed me, and use my weight from three years ago which is 35 pounds heavier than I am right now. They also said I could return to work the very next day on crutches and be able to push 25 pounds constantly for eight hours or more. How the heck could someone do that, had that been in my job description? It’s not even physically possible to push around 25 pounds while you’re walking on crutches. Again, the people were wonderful, the process and the results are just ridiculous. I imagine you have a lot of people going in there trying to scam businesses. I’m not one of those. I truly feel going downstairs, and was in a lot of pain.

Darrell Blair

This place was very fast and efficient

Ann Nicole Garcia

I was there for a random ua for work. My first attemot was an in adequate sample amount. I return to lobby drink water to try again. When I felt I was able to go and try again same results. With that being said I had an emergency with my son and had to attend to him. Which resulted in my termination.

Mark Smith

Easy to find. Despite being somewhat busy, was not rushed at counter, and employee courteously asked clarifying questions about form. Was seen quickly enough, and person who took care of the test was knowledgeable and professional. It was near the end of the day on Friday, but everyone was professional and helpful, not seeming to want to hurry people out. Since it is a clinic, I hope I do not need to return, but it is a place I would not mind going, if I do.

Kerrick Julian

I was painless! Drug screening done right. Fast and quick service

Polet R-S

This place is unprofessional! I had a horrible experience! They don’t know what they are doing ! I went in for a physical where they needed 4 tubes of blood and they couldn’t find my veins ! I’ve had that issue before at other clinics but when they don’t succeed the first time they always do the second time but here they poked me 4 times 3 different doctors! And they all missed ! One of the nurses came in and said she hasn’t done a blood drawn in years! They don’t even have a rest chair like they do at other clinics, they put your hand on a pillow! . The staff is very rude! I was told I was going to be rescheduled since they couldn’t find my veins and as I was sent to the lobby they call me over for my paperwork they dismiss me, I had to remind them that they told me they would reschedule me. I needed to have that blood drawn for a pre employment! The nurse did not even remember why I needed to go back and asked why! And she was one of the nurses that attended me and that tried for the blood drawn ! How is it posible that she did not remember why I needed to be rescheduled! She had to call another nurse that attended me the first time and asked her if I needed to go back and she said yes they she asked her when and she nodded her shoulders and said (I don’t know , tomorrow?) plus they had me there for 3 hours!! I hope i never have to go back there. They need to make changes and get different staff !

Robert Montano

Everyone invlovedbin my visit was professional and courteous.

Crystal Salas

They were fast and attentive

Sam Cordova

This facility is clean and organized, dancer doll of my questions with professional answers they made me feel comfortable and relax with the process of doing a physical and going through a new hire drug test screening

LARRY ARCHULETA

So far my experience with my physical therapist first name, Zack, has been great. I noticed the first week a Improvement and my lower back and the staff has been completely attentive and on time.

Geneva Johnson

It was quick very fast and the people were nice

Eugene Young

Fast, courteous, and efficient...as always. Thank You.

Charles Maez

I work nights and it's important that i go to an appointment and they take care of me right away, concentra did that even though they didn't know that! They did a great job in doing that!

Business Hours of Concentra Urgent Care in New Mexico

SUNDAY
CLOSED
MONDAY
8AM–5PM
TUESDAY
8AM–5PM
WEDNESDAY
8AM–5PM
THURSDAY
8AM–5PM
FRIDAY
8AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Concentra Urgent Care en New Mexico
View Phone Number
View WebPage

PICTURES






Others also saw
Bosque Mental Health Associates Inc
Bosque Mental Health Asso...
Psychologist - New Mexico

Mental health clinic

Dr. Helen Marie Pearce ED.D. LLC
Dr. Helen Marie Pearce ED...
Psychologist - New Mexico

Psychologist

GD Psych Services, LLC
GD Psych Services, LLC
Psychologist - New Mexico

Mental health service

Jan K. Hollingsworth, LPCC
Jan K. Hollingsworth, LPCC
Psychologist - New Mexico

Counselor

Concentra Urgent Care
Concentra Urgent Care
Psychologist - New Mexico

Occupational health service