Reviews of Care Plus NJ Inc (Psychologist)

Darlene Hernandez

The staff are really polite and know what they are doing.

Sam M

This place is like cows to the slaughter. How can anyone that work and go to school possibly come from 9am-1pm. HELLO PEOPLE THAT'S THE MIDDLE OF THE WORK DAY.

Hyunniepie

words cannot even begin to describe the joy i feel around my counselor, Paige

Mario

So far so good

hector ferrer

Words cannot begin to express the unique care, warm reception, and level of professional service, which my "special needs" son and I consistently receive "globally," but in particular under the respected, Dr. Lewis, her Executive Asst. Kiki, and team members. Care Plus vision and mission to provide its patients with "outstanding" medical care and "exceptional" service is self-evident in its medical and administrative team members who unselfishly bring this vision to life daily thus positively impacting the lives of a "special" and at times "neglected" population. We wish Care Plus continued success and blessings!

Strangewinds

Be very careful of this place! Make sure you actually review all the alternatives before resorting to this place that’s supposed to helping people! Be sure to look at where the 5 star ratings are coming from! Need to make a appointment? Well good luck with that! I had to chose this place because I was forced to do to insurance reasons and location! I did not require therapy, nor have I ever had a desire to pursue it. Due to unfortunate circumstances I was required to go. After the long wait of actually having a therapist assigned to me I began going and was put with a therapist in Fairlawn. After attending the therapy for while I decided to no longer use the therapist I was seeing (can not currently list reasons why) and decided to make a change. After this experience, for the first time in my life I felt like I needed therapy to get past the therapy I had just experienced! Due to me firing the therapist, I was made aware of the fact it would be a long time before they’d be able to find me another one! (Hmmmm). I will disclose the reasons why at a later date! It’s amazing the owner would want to speak to me after months pass. If it where a professional place, it wouldn’t take a owner months and over 1000 views of a very poor review to want to reach a client and address their issues! Final advice, use this facility only as a very last resort!

La Cabaña Passaic

I am not a client here so you will not find me “in your records”. I was simply interested in the facility and upon reading the reviews I am disappointed. Everytime someone posts about a real complaint/ unpleasant moment due to the facility , the facility responds with “Based on your profile, I’m not able to locate you in our records. “ How about a real apology, to real people with real concerns. Just goes to prove the negative reviews right, they don’t care enough to take their time on you as a patient and a person. Dissapointing.

lisa ebenstein

Very poor service and behavior by personnel at this agency who are supposed to be helping people. I went through hell here with so many people who work here and there was no end to the lack of common decency and work ethic in this place. They have very low standards of treating patients with respect. Management will not take you seriously or even answer you if you complain. You are risking your welfare and life by coming to this agency with issues. Many staff were picking fights with me and being extremely rude to me and slandering me. Pesp wasn't using their brains. I felt hated by them and found much better quality when I changed insurance and went private.

george maksoud

Professional and courteous. Took classes at both centers. Had a good experience overall. The therapists were knowledgeable and helpful. Will use again in the future.

alyssa mcgoven

I took a drug test here once and the results came back positive. I was mortified because I knew that I have not consumed any of those substances. Do not go here!

Cherise Paton

Honestly the worst place to get treated. The psychiatrists don’t do anything but take your vitals and prescribe you medication without any background information. They make it IMPOSSIBLE to make an appointment. I asked my psychiatrist to help me find a therapist four times, and they never did.

SM R

All Careplus suck ,Fair Lawn is Worst!!! Extremely unorganized, management sucks, underpaid, and employees are not honored for their hard work. Employees focus on brown nosing their way to the top. Careplus is a disgrace more like a high school. The job turnover here is extremely high for reasons obvious. Service sucks, billing sucks and alot of two faces employees not a good working atmosphere. No advancement unless you brown nose like most do to advance. My experience was horrible wouldn't recommend to work or receive services. :)

Tekesha Maynard

Great

Rene Raymond

Their strategy for getting an appointment is ridiculous. You are supposed to call 2 wks prior but if you wait for that designated time, there is no availability and you run the risk of your medication running out. As an alternate they offer a different doctor that does not know my child and/or a mid-day appointment that entails me taking a day off of work and pulling her out of school.

Robert Bohny

If you're trying to better yourself, mentally, I can't not recommend any other place more than this place. I started therapy in April of 2018 paying out of pocket due to a lapse in my insurance. in June of 2018 an appointment was set up for me on October 30th at 930am with a psychiatrist. In July of 2018 my insurance was valid again, so I supplied Care Plus with my insurance information. The following day they call me telling me they need to change my therapist due to my insurance not covering who I was seeing, no problem. They tell me they'll call back in a day or two once they figure it out. I never got a call back. I had tried calling multiple times and each time my call went to voicemail and was not returned. On October 30th I arrived at 925 and walked in for my appointment, to be met with "You're 25 minutes late, we can't take you" because they had changed my appointment with informing me about it. I spent the next 2 days on the phone with Mary-Ann, a VP in the facility, explaining to her all the hassle this facility has caused me, and she seemed to be understanding about it. We left off on the last day we spoke (November 1st) saying that she would set me up with a new therapist that my insurance covers, as well as getting me an appointment for a psychiatrist that wasn't so far out (at the time the earliest time they had available was the end of December). I told her if she needed a day or two to work things out, that is fine, but just to make sure I wasn't forgotten. Fast forward to January 22nd. I still haven't received a call back from Mary-Ann, who is now not returning my calls and was told if I want to see a psychiatrist I need to go back into therapy for 3 months, due to how long it's been since I was there last. I received a letter today, January 22nd, that was post marked on December 11th, saying that due to me not reaching out to them, they will be closing my case on December 10th. For the love of god, do not go here.

Lotus Pickles

I've got all good things to report about this group. Counseling with Allyson really helped me with my life- job, relationship, and anxiety.... and medical counseling with Kristan Louis was super helpful.

angela kim

I hate this place. We're visiting Care Plus and private counselor for my son. My son goes there every week. He's 16 years old. The counselor's name is sun Kim. When we met her we told each counselors about this story. Today She asked us to choose one counselor for him. Because not good for him. We answered we need both of them . Then she asked same three times again. So i answered same three times repeat again, and we asked about appointment three times. Then she never give us appointment for him. And she asked same to my son again. My son answered "both helping me". We were tired talking for this crazy story and wasted time. It's funny!! So my son and me answered "quit" at same time.

Genna Gaylor

If anyone were to ask if I recommended Care Plus NJ (Paramus), I would strongly advise them to seek another facility. Unfortunately for me, I ended up here due to my junky health care insurance (severe lack of choices). Examples of what NOT to do can be found in abundance here: difficulty in obtaining an appointment (no one answers the phone here!), difficulty in getting a message to your therapist (again - I've had many occasions where no one answers the main phone number!). Once you are actually able to get an appointment and visit, the therapists I've encountered are very nice. The billing department is yet another story though.....if I could switch to another place, I would in a flash.

Quiana Jackson

Justin is one of a kind. Most relatable and reliable therapist I have seen thus far. He helped me conquer my anxiety and is helping me conquer my depression. He's so down to earth very understanding and non-judgemental. I have been on a path of destruction since 2014. This year I finally decided enough was enough, i was losing my mind. I met Justin and my life has drastically changed because of him. My anxiety is CONTROLLED depressing is subsiding all because of you Justin. Thank you Justin.

Michael Worku

Excellent sessions, I recommend Justin R. for individual therapy (he is highly qualified and really cares about you).

Neil Haberman

The new school is horrendous teachers and staff are good, but the headmaster is clueless totally disorganized behind in all scheduling ask the staff confidentially they will tell you

lindsey trella

Ive been a patient for about 3 years and this establishment gets more disorganized and frustrating with each passing year. Just spent 25 minutes on hold to schedule a routine appointment. I was "First in line" for 15 of these minutes. Talked to an operator who transferred me to the same line. Now I'm fourth again! Grating hold music to boot. This place is a factory with bad customer service.

anglo saxon .anglo saxon

They're the worst. [Care Plus NJ 610 Valley Health Plaza, Paramus, NJ]. They lied and said they take Medicare but they still bill you ) of course I never paid Kathleen DeMeers). They work only for the agenda of the US government to diagnose patients as mere "patient is a chronic complainer"..."lazy patient" and "patient is a whiner". In the American medical industry they are regarded "primary patient slanderers" and they are against the patient. Don't go to them and never pay any of their bills. The worst social worker is Kathleen DeMeers who is supposedly "licensed" and a social worker. In fact all Ms DeMeers will denigrate and degrade you to your face. I question Care Plus's motives. All they do is try to illicit confessions out of patients which typical in the US. The first thing they tell you is "the medicine your physician is prescribing you is bad and we want you get off of it" also typical of American fraudulent medical practices. They get government dollars for doing that. I complained in writing against them to all the appropriate agencies and I complained on Ms DeMeers in writing and I named and shamed Care Plus NJ in Paramus NJ. They will stack slanderous false diagnosis's against you. That's what bad doctors call "stacking" and doctors in America do that mostly against low-income citizens to intimidate the patient to make the patient pay more money. Don't pay the medical bills- name them and shame them so they will not have enough patients.

Arthur Zhang

I've been to many doctors and not once have I found the process to set up an appointment this painful. You call their admin office, give in all your personal and insurance info, and then they tell you you'll give u a call back soon. Ended up waiting 2 days for a call back. Missed the call by a few seconds, so I called them back, ended up taking over half an hour of calling and 20 missed calls. Then I finally get them on the line, tell them I want a psychiatric evaluation, and then they tell me they want me to spend another 15-20 min on the phone answering questions. I understand why they do this, it's to free up time for their doctors. But in my experience, they end up asking you all of these questions again when you actually come in. And I find it extremely inefficient calling an admin office instead of the branch I'd like to make an appointment at. Definitely cheap cost cutting measures. Update- Made an appointment, and had to wait nearly two months. My followup appointment was set for two weeks later, and on the day of, the doctor called out sick and I was told I would have to wait 3 more weeks for an appointment. I tried to call them to switch my doctor to get an earlier appointment, was told that I would have to wait till the next day for the doctor to come in, so that they could confer with her to do so, and never received a call back. Lastly, the secretaries are rude, and become disgruntled and jaded when you ask them simple things, like setting up an appointment. Calling care plus is also an enormous hassle, as you have to call their headquarters, select an option, then go through an operator, who will transfer you. Even after that, they never seem to pick up, and you have to leave a message and wait for whenever they feel like calling you back.

Jackie LeRock

I can understand some of the poor reviews. It can be a very frustrating process to get help for a mental illness but that's the state of mental illness treatment today. After "going through the process" I was given an appointment with Dr. Prince whom I ADORE. She is compassionate, thorough and mad me feel very comfortable with her soft spoken style. I can't tell you how many Psychiatrists I seen but she is the best hands down. She recommended Allison Kloss (may be Allyson not sure) for therapy and I LOVE HER! She is so bright and in tune with your emotions and can read me very well. She is also fun and lighthearted when you need her to be. I always look for reviews when I buy or look for services but people have a tendency to rate services in haste. Yes the intake process was long and frustrating BUT it's worth it when you receive the care you need.

Jen T

Consistent bad experiences. Whether it's with cancelling appointments or billing errors or unfriendly receptionists, I do not recommend this facility. I agree with the other poster as it being a "factory". There are better alternatives out there.

Svetlana Goldberg

Two our wait