Reviews of Bedford Counseling Associates (Psychologist)

Steve Detweiler

They discontinued treatment based on unsubstantiated allegations and offered no followup support. They look for any excuse to discontinue treatment.

S D

Compassionate, understanding. It was so hard to find a Dr willing to take a chance on me with a lot of issues in my early 20s, and my life has genuinely improved with the compassionate care here. My psych Melissa is AWESOME! Drs get back to you quick on the phone... Makes all the difference. Thanks.

UNPREDICTABLE JUSTICE

Brand new place, friendly staff, everything seems perfect.

Tamara Dudley

Very unprofessional!! Have been transfered to 3 different doctors... after being asked if I was ok with it and me saying no!! I've had numerous appointments canceled on their end, without 24 hours notice. As a patient, they charge you for doing the same!! Called to get refills on my medications, staff is always rude! Then received a call back from them telling me that they have closed my case!!?!? I was Never notified of this, or given a reason why!! Strongly recommend going somewhere more professional that cares about their patients, not just money!!

Wesley Gooch

Providing a necessary service.

Bao Tran Nguyen

I would give this place 5 stars for their therapists and my 2 previous prescribers, and zero stars for the way the current prescriber and her supervisor conducted themselves. I called and requested refills of my medications multiple times over the course of 3 weeks. Every time, I was told it's not processed yet but they're working on it. Finally I demanded to speak to a supervisor, who then said "your blood test showed no medication, therefore we suspect diversion." It turns out this is based on a blood test from 2 months prior, that I was told was to check for my cholesterol and thyroid. Being accused made me shocked, but being lied to, violated by using my blood without my informed consent or permission, and them simply refusing to treat me made me livid. I had to demand they prescribe me something that they think can't be diverted. At any points within the last 2 months, and when I met the prescriber, SOMEBODY could've told me don't bother calling in refills. SOMEBODY could've suggested an alternative medication after an explanation. Instead, I was left untreated as well as mistreated and violated.

MIKE

Great place. Therapists and medical staff are fantastic.

Courtney Witham

They are okay, but the scheduling Dept is horrible. They messed up on their end and I ended up missing an appointment so they had their big shot director call me to explain why they were throwing me out OF MENTAL HEALTH THAT I NEEDED AFTER WAITING 9 MONTHS TO GET IN. I explained to them that they messed up not me and that I would never just skip out on an appointment that I waited 9 months for. He figured it out and found it wasn't my fault and "let" me back in. No apology nothing, I took it as total abuse of power and a way of demeaning people that need help. But the rest of the staff seems very nice, my psychiatrist is great and will always help me if I need help.