Reviews of Lyn-Lake Psychotherapy & Wellness (Psychologist)

Leah E. Steinberg

Despite some problems with the seeming lack of administrative staff and one therapist who wasn't a good fit for me, I was eventually able to find a good fit. I would still suggest dedicated staff for patient scheduling at least for new patients.

DJ hhackel

BAD BILLING PRACTICES!!!!!! The counselors here are amazing! Lyn Lake psychotherapy's billing practices are very unprofessional, #1 they do not have a direct contact to the billing group so you will have to discus issues on billing with your counselor (a good way to disrupt and deviate an important relationship). #2. once you provide them with card info they will run your card without notification, and in my case they ran 3 payments through at one time causing my account to be frozen as possible fraud as my card was not present at any of these transactions. #3. The will not call you to discuss problems even with requests through your counselor. They have offices with no front desk no support and no way to communicate with office staff in charge of billing and insurance claims, Management leaves everything to the counselors who have no idea about any of those issues. the ownership of this group needs to stop being so cheap and provide staff to assist their clients and customers and quit violating counselor client relationships.