Reviews of Allina Health Coon Rapids Clinic (Psychologist)

Tracy Knutson

Renee Brown has been absolutely fabulous with both my kids. Highly recommended.

Dustin Krueger

The service was very prompt considering it being new years eve, and Dr. Paul Ericsson had us fixed up in a jiffy. His bedside manor was fantastic, very professional and informative!

Givonte' Wilson

This was not a recent visit (about 2 years ago) but I stumbled across this listing since I'm currently on the lookout for a new primary clinic, so why not leave a delayed review? I once went in for a condition that I'd prefer not to list here, and the first MD I saw confirmed I had the condition. He then said to reschedule for the actual operation/treatment and there were no problems. I did as he said and I was assigned to another MD on my next visit, and this new MD checked my condition and said that I did not have it. I told him, "Uh, no it's definitely there. It's only been about a week since my last visit and I can still feel it." He wouldn't proceed with the treatment because he apparently "saw nothing" (I later checked and it was indeed still there). I still have the condition to this day because it's hard for me to shake off the belief that doctors really don't care about my well-being, and why pay money to someone like that? They can cure my mother of Hepatitis-C but not my rashes? Unfortunately, I'm now forced to look for a decent surgeon who can stuff my intestines back behind my abdominal wall less I die, so we'll see if they can take care of my other issue too, along with my perceived-permanent rashes on both my arms (watch, they're gonna prescribe cortisone cream for the 4th time already) and my left knee from accidentally bending it too far the opposite way.

Pahnia Yang

horrible urgent care ever, I waited a hour to check in and waited more than two hours to be call back to see the physician. This was my first time at Allina Urgent care in Coon Rapid, I would not recommend this urgent care!

CJSODANK

I had to wait an hour to get a shot

Sarah Christian

This entire clinic is a joke. The receptionists are more worried about having conversations with each other than actually doing their job. The communication with patients is horrible, and the doctors are clearly not in the business of helping but instead just want your money. I actually called and talked to a clinic manager to address multiple issues and she (her name is peg) was arguing with me and was extremely rude instead of trying to address the problem and make some changes with her staff. Now I have to take even more time to try to contact someone higher up than she is.

some guy

There's nothing urgent about a 4 hour wait, urgent care. Get some Saturday staff please so I don't have to wait with all of these other sick weirdos. It was total creepyville.

ccro123 .

Brought my son to urgent care for a Severe headache this week (as clinic had no openings), no history of headaches, persistent for 3 full days.....dr had no idea what to do, did a strep test, told us it was negative and sent home. WHAT?? No other work up, when I asked I was told they couldn't really do anything for him at urgent care but to go to ER if he wanted more workup or anything for his headache pain. This is ridiculous! Of course we were in the ER the next day...still no workup of what was wrong, given some pain meds which at that point finally gave him some relief for awhile and sent home. As soon as that wore off, headache came right back. Mind you this has been 5 solid days of headaches, couldn't work or hardly get out of bed. Went to clinic today, and finally someone took the time to actually figure out what was wrong--sinus infection and bilateral ear infections. Prescription for antibiotics and actually treated like a person rather than just a symptom! Extremely disappointed, especially since I work for Allina and have always taken pride in that. Needs work!!

Nichole Swanson

My name is Ken Swanson and I had an appointment at 1:00 today for neck pain. I was seen at 12:57. Dr.Abdula listen to my problem, sent me to xray and fixed my neck in one hour. Well I'm one the mend anyway. Everyone there was super nice and got me out as soon as possible. God I hate the doctors office ;)

Tiffany Sheppard

Coon Rapids Brought my daughter in to visit with Dr. Johns about her allergies and her current treatment of receiving shots for this, which she has been doing for a year and a half and they work for her. Was told he doesn't see a need to continue the shots without understanding how bad her allergies are and then suggested nasal spray(which we've tried and did not work) and also pushed his beliefs about how the shotsdon't help anyway. So disgusted with this we will be going elsewhere where they actually listen to their patients.

Krystina Mungia

Front desk is very nice however I was sent all over the building just to make a referral appointment luckily some lady was kind enough to help me without sending me to another floor again. I felt like I was rushed by the doctor she talked very quickly spent maybe a total of 5 minutes in the room with me (and I'm a new patient) and then left in a hurry.

Tracey Ketcher

I just posted and got Drs name wrong.It was Dr Eeningenberg.

Steph D

I went in to a primary care doctor I've seen multiple times over several years due to an issue that has been occurring for over 6 months. I was referred for additional testing. I was told by a technician at the time of testing that it was negative and results would be forwarded to my doctor, but I never received any communication or follow up from the doctor. The issue persists so I would expect further instructions for next steps in diagnosing what's happening, but all I've received is a $191 bill for my 10 minute visit. I feel like the "care" at Allina Coon Rapids has declined. Years ago I felt like my doctor cared and listened. Now I feel like I was shoved through a factory pushing people in and out in order to get more billing faster. I will not be returning.

Kamran Hayat

My wife and i had our daughter at this location back in January and received two bills one for my wife's delivery and one for my daughter ( now I can argue the ethics of this matter but this is not really the point). For my daughter her initial bill was $2,700 but we received a bill for only $1,500 because at that time she did not have insurance. So I pay the money to have my daughter add onto the insurance to have that balance taken care of. I then later received a bill that we were required to pay the hospital $2,000 because that was the allowed amount by insurance. Now ive called the hospital on numerous occasions to a simply accept the initial bill of the $1,500 and close the matter. They have refused to give me a $500 discount considering that they received a little over $10,000 for my wife's delivery from insurance. I am protesting this unethical and immoral behavior of this unjustified billing procedure that this Hospital conducts.

Mike H

Terrible. Phone system doesn't work, not timely what's so ever with, billing holds times are atrocious. Moving my business to new clinic, absolutely tired of this amateur hour experience

Lauren Harms

Fairly fast setvice, but none of the doctors seem to care a whole lot. I went in and saw a primary physician for mental health issues, she didn't do much but I figured I can't be too max since it isn't really her specialty. Went in with my boyfriend for a work related injury. He could barely walk and was in an extreme amount of pain, but the doctor didn't ask him about it, just said his exam and x-rays were good and told him to return to work. My boyfriend went back in a couple days later because the pain worsened, but the doctor essentially turned him away saying everything looked fine so he was fine to work, without asking him how he was feeling or anything. I'm definitely looking elsewhere for my primary doctor, no one here seems to want to put any effort into anything. Edit: I just went in today because I've been experiencing severe pain in my mouth/throat, and haven't been able to eat properly in 3 days and woke up crying every morning because of how bad it all hurt, but once again, the doctor didn't seem to care. She rushed through my appointment, she tested me for strep, and when that came up negative, she told me I had to wait until tomorrow to get the culture results. She completely disregarded all of my concerns and instead told me to take ibuprofen and cough drops, which I had already been doing and experiencing worsening pain each day. Seriously, where do they find these doctors and why do none of them care about people whatsoever??

GINA DEVILBISS

This clinic is a joke. 4 times they have cancelled specialty appointments the day before we were set to be seen. The next opening after they cancel yours is an additionall 6+ months out. Absolutely appalled at the lack of customer service, knowledge, and planning conducted by Allina Health at this clinic. Strongly recommend finding another provider to dave yourself the hassle, headache, and additional time taken off work.

reinas memes

Ok not tryna post this from my meme acc because I will take credit for it but this place is the worst. Super long wait times and it’ll take like 3 weeks to even get an appointment!! Screw big pharma!

Tracy Knutson

Renee Brown has been absolutely fabulous with both my kids. Highly recommended.

Dustin Krueger

The service was very prompt considering it being new years eve, and Dr. Paul Ericsson had us fixed up in a jiffy. His bedside manor was fantastic, very professional and informative!

Tammy Campbell

Worst customer service ever! Hurry up and wait and watch as they see a lot of other patients who came way after you get seen first!!!! Wow! I wouldn’t recommend anyone I know to ever visit this clinic, urgent or not!!!

Givonte' Wilson

This was not a recent visit (about 2 years ago) but I stumbled across this listing since I'm currently on the lookout for a new primary clinic, so why not leave a delayed review? I once went in for a condition that I'd prefer not to list here, and the first MD I saw confirmed I had the condition. He then said to reschedule for the actual operation/treatment and there were no problems. I did as he said and I was assigned to another MD on my next visit, and this new MD checked my condition and said that I did not have it. I told him, "Uh, no it's definitely there. It's only been about a week since my last visit and I can still feel it." He wouldn't proceed with the treatment because he apparently "saw nothing" (I later checked and it was indeed still there). I still have the condition to this day because it's hard for me to shake off the belief that doctors really don't care about my well-being, and why pay money to someone like that? They can cure my mother of Hepatitis-C but not my rashes? Unfortunately, I'm now forced to look for a decent surgeon who can stuff my intestines back behind my abdominal wall less I die, so we'll see if they can take care of my other issue too, along with my perceived-permanent rashes on both my arms (watch, they're gonna prescribe cortisone cream for the 4th time already) and my left knee from accidentally bending it too far the opposite way.

Pahnia Yang

horrible urgent care ever, I waited a hour to check in and waited more than two hours to be call back to see the physician. This was my first time at Allina Urgent care in Coon Rapid, I would not recommend this urgent care!

CJSODANK

I had to wait an hour to get a shot

Sarah Christian

This entire clinic is a joke. The receptionists are more worried about having conversations with each other than actually doing their job. The communication with patients is horrible, and the doctors are clearly not in the business of helping but instead just want your money. I actually called and talked to a clinic manager to address multiple issues and she (her name is peg) was arguing with me and was extremely rude instead of trying to address the problem and make some changes with her staff. Now I have to take even more time to try to contact someone higher up than she is.

some guy

There's nothing urgent about a 4 hour wait, urgent care. Get some Saturday staff please so I don't have to wait with all of these other sick weirdos. It was total creepyville.

ccro123

Brought my son to urgent care for a Severe headache this week (as clinic had no openings), no history of headaches, persistent for 3 full days.....dr had no idea what to do, did a strep test, told us it was negative and sent home. WHAT?? No other work up, when I asked I was told they couldn't really do anything for him at urgent care but to go to ER if he wanted more workup or anything for his headache pain. This is ridiculous! Of course we were in the ER the next day...still no workup of what was wrong, given some pain meds which at that point finally gave him some relief for awhile and sent home. As soon as that wore off, headache came right back. Mind you this has been 5 solid days of headaches, couldn't work or hardly get out of bed. Went to clinic today, and finally someone took the time to actually figure out what was wrong--sinus infection and bilateral ear infections. Prescription for antibiotics and actually treated like a person rather than just a symptom! Extremely disappointed, especially since I work for Allina and have always taken pride in that. Needs work!!

Nichole Swanson

My name is Ken Swanson and I had an appointment at 1:00 today for neck pain. I was seen at 12:57. Dr.Abdula listen to my problem, sent me to xray and fixed my neck in one hour. Well I'm one the mend anyway. Everyone there was super nice and got me out as soon as possible. God I hate the doctors office ;)

Tiffany Sheppard

Coon Rapids Brought my daughter in to visit with Dr. Johns about her allergies and her current treatment of receiving shots for this, which she has been doing for a year and a half and they work for her. Was told he doesn't see a need to continue the shots without understanding how bad her allergies are and then suggested nasal spray(which we've tried and did not work) and also pushed his beliefs about how the shotsdon't help anyway. So disgusted with this we will be going elsewhere where they actually listen to their patients.

Krystina Mungia

Front desk is very nice however I was sent all over the building just to make a referral appointment luckily some lady was kind enough to help me without sending me to another floor again. I felt like I was rushed by the doctor she talked very quickly spent maybe a total of 5 minutes in the room with me (and I'm a new patient) and then left in a hurry.

Brittany Burggraff

My daughters have been seeing dr. Meyer since they were born. We absolutely love her and have never had a bad experience in the pediatric department! Anyone looking for a primary doctor for their kids dr. Meyer is great! My girls cry when they have to see someone else!

Tracey Ketcher

I just posted and got Drs name wrong.It was Dr Eeningenberg.

Steph D

I went in to a primary care doctor I've seen multiple times over several years due to an issue that has been occurring for over 6 months. I was referred for additional testing. I was told by a technician at the time of testing that it was negative and results would be forwarded to my doctor, but I never received any communication or follow up from the doctor. The issue persists so I would expect further instructions for next steps in diagnosing what's happening, but all I've received is a $191 bill for my 10 minute visit. I feel like the "care" at Allina Coon Rapids has declined. Years ago I felt like my doctor cared and listened. Now I feel like I was shoved through a factory pushing people in and out in order to get more billing faster. I will not be returning.

Kamran Hayat

My wife and i had our daughter at this location back in January and received two bills one for my wife's delivery and one for my daughter ( now I can argue the ethics of this matter but this is not really the point). For my daughter her initial bill was $2,700 but we received a bill for only $1,500 because at that time she did not have insurance. So I pay the money to have my daughter add onto the insurance to have that balance taken care of. I then later received a bill that we were required to pay the hospital $2,000 because that was the allowed amount by insurance. Now ive called the hospital on numerous occasions to a simply accept the initial bill of the $1,500 and close the matter. They have refused to give me a $500 discount considering that they received a little over $10,000 for my wife's delivery from insurance. I am protesting this unethical and immoral behavior of this unjustified billing procedure that this Hospital conducts.

Mike H

Terrible. Phone system doesn't work, not timely what's so ever with, billing holds times are atrocious. Moving my business to new clinic, absolutely tired of this amateur hour experience

Lauren Harms

Fairly fast setvice, but none of the doctors seem to care a whole lot. I went in and saw a primary physician for mental health issues, she didn't do much but I figured I can't be too max since it isn't really her specialty. Went in with my boyfriend for a work related injury. He could barely walk and was in an extreme amount of pain, but the doctor didn't ask him about it, just said his exam and x-rays were good and told him to return to work. My boyfriend went back in a couple days later because the pain worsened, but the doctor essentially turned him away saying everything looked fine so he was fine to work, without asking him how he was feeling or anything. I'm definitely looking elsewhere for my primary doctor, no one here seems to want to put any effort into anything. Edit: I just went in today because I've been experiencing severe pain in my mouth/throat, and haven't been able to eat properly in 3 days and woke up crying every morning because of how bad it all hurt, but once again, the doctor didn't seem to care. She rushed through my appointment, she tested me for strep, and when that came up negative, she told me I had to wait until tomorrow to get the culture results. She completely disregarded all of my concerns and instead told me to take ibuprofen and cough drops, which I had already been doing and experiencing worsening pain each day. Seriously, where do they find these doctors and why do none of them care about people whatsoever??

GINA DEVILBISS

This clinic is a joke. 4 times they have cancelled specialty appointments the day before we were set to be seen. The next opening after they cancel yours is an additionall 6+ months out. Absolutely appalled at the lack of customer service, knowledge, and planning conducted by Allina Health at this clinic. Strongly recommend finding another provider to dave yourself the hassle, headache, and additional time taken off work.

reinas memes

Ok not tryna post this from my meme acc because I will take credit for it but this place is the worst. Super long wait times and it’ll take like 3 weeks to even get an appointment!! Screw big pharma!

Robert Mathisen

Stay away from this place they don't listen to their patients!

Luke

I've been going here for the last year and haven't had no problems. All the doctors have been kind and compassionate.

Megan Huston

I have been going here since I was four. Everyone is really nice and they are very efficient. Dr. Esmaeelzadeh has been my primary doctor and I could not be happier with him. He's the best!

Joshua Brand

Double billed me for a wellness visit and wouldn't explain why. Billing rep simply told me I'm required to pay. This violates clear HIPPA requirements for fair and clear billing.

William Scheller

I've worked at this location for over a year now and havent gotten sick once, but when I finally DID get sick the Urgent Care staff were happy to help out, had to wait a while but on the weekends its busier, same with monday and tuesday. I waited, the staff had me called back in no time, and wonderful Doctor Irons checked me out to make sure it wasnt anything too nasty. Because of that I learned i'm prone to stomach viruses and have been unnaturaly healthy for being a smoker that doesnt really get out much. I will always come to this location because I know the staff do their best despite being overworked.

Patricia Duffy

This clinic has a lot of problems. I schedule an appointment for an MD without any complications. However, a week later I was told the appointment was cancelled because I needed a referral from my MD. And also that MD had to be located in a certain metropolitan area. Someone from clinic left message to call but did not leave the phone number - just call our main office. What a bunch of incompetents. They must have very poor training or supervision. I will not be going there ever.

job boj

The urgent care is NOT so urgent. With only two patients in front of us, it took almost 45 min to be seen.

Alfonz Elric

walked in with a laceration above my eye, sat for an hour. That's not "urgent". When I did finally get to see the doctor, it was very nice, quick, and a nice job on the sutures. Seriously, if the staff is nice and quick, and the waiting time is over an hour... HIRE MORE STAFF. This seems to be a very straightforward resolution to the problem.

Bethany Urbaniak

These doctors and the staff are AMAZING.

It’s Donnie

The staff are rude at one point one of the staff members made irritable sounds as if I was annoying her .. or as if I was being an inconvenience to her.

Magdi Mahmoud

An awful place to get help with your health issue and health care. Mistreatment

Twyla Hanson

Love my dr. and everyone is very friendly

Mama Bear

Disgusting place. I just tried to help a friend make a mental health appointment and they would not let me make the appointment because my friend does not have a phone number and he does not know what the old phone number would have been on file. I am really disappointed at how easily people give up on patients that need help. You people make me sick.

Cheyanne Bielefeld

Ive been going to this clinic since i was a kid and now my kids go here! Ive always liked pretty much every doctor ive met. We have Ella Hamilton as our primary doctor for our daughter and she is very good at what she does! Caring, compassionate, understanding and listens to everything you talk about! She gives great advice and diagnosis accurately! I would reccomend her to anyone. :)

P S

Went in for a knee injury, the specialist told me to get used to it. Couple years later, went in for severe abdomen pain, they said I was constipated (definitely not the issue) turned out I needed my appendix removed. Few years after that, I went in for bad neck and shoulder pain, the doc accused me if just trying to get narcotics, even though I only go to the doctor when something serious is going on (like once every 2-3 years. I think a pill popper would be in a bit more often... ) That was in 2016, now my nerve pain in my neck has returned and I have 0 faith going there. But if I go somewhere else, then it's going to look like I am trying to get narcotics. So here I lie on my couch miserable.

Carol Bakke

Took my 5 month old in for a cold and the Dr was so rude and said he was fine. I felt stupid! Days later my 3 year old daughter caught a cold so i called in at work and took her in. Had the same Dr and he was just as rude and said she was fine. The next day she had a temp of 102 and was puking and not eating or drinking anything. This place is a joke! Took my kid to Mercy and found out she had pneumonia.

Fleasmom carlson

I've been going to the Springbrook Dr. Allina for many years. There are a handful of great P.A.'s and Nurse Practitioners that I trust fully. They listen when you speak. So, Speak up. You know your own body better than anyone!

Robert Mathisen

Stay away from this place they don't listen to their patients!

Nooralhuda Al

I always had an amazing experience with my primary Dr. Morozova she really cares about her patients and their needs ❤️

Luke

I've been going here for the last year and haven't had no problems. All the doctors have been kind and compassionate.

Megan Huston

I have been going here since I was four. Everyone is really nice and they are very efficient. Dr. Esmaeelzadeh has been my primary doctor and I could not be happier with him. He's the best!

Joshua Brand

Double billed me for a wellness visit and wouldn't explain why. Billing rep simply told me I'm required to pay. This violates clear HIPPA requirements for fair and clear billing.

William Scheller

I've worked at this location for over a year now and havent gotten sick once, but when I finally DID get sick the Urgent Care staff were happy to help out, had to wait a while but on the weekends its busier, same with monday and tuesday. I waited, the staff had me called back in no time, and wonderful Doctor Irons checked me out to make sure it wasnt anything too nasty. Because of that I learned i'm prone to stomach viruses and have been unnaturaly healthy for being a smoker that doesnt really get out much. I will always come to this location because I know the staff do their best despite being overworked.

Patricia Duffy

This clinic has a lot of problems. I schedule an appointment for an MD without any complications. However, a week later I was told the appointment was cancelled because I needed a referral from my MD. And also that MD had to be located in a certain metropolitan area. Someone from clinic left message to call but did not leave the phone number - just call our main office. What a bunch of incompetents. They must have very poor training or supervision. I will not be going there ever.

job boj

The urgent care is NOT so urgent. With only two patients in front of us, it took almost 45 min to be seen.

Alfonz Elric

walked in with a laceration above my eye, sat for an hour. That's not "urgent". When I did finally get to see the doctor, it was very nice, quick, and a nice job on the sutures. Seriously, if the staff is nice and quick, and the waiting time is over an hour... HIRE MORE STAFF. This seems to be a very straightforward resolution to the problem.

Bethany Urbaniak

These doctors and the staff are AMAZING.

It’s Donnie

The staff are rude at one point one of the staff members made irritable sounds as if I was annoying her .. or as if I was being an inconvenience to her.

Magdi Mahmoud

An awful place to get help with your health issue and health care. Mistreatment

Twyla Hanson

Love my dr. and everyone is very friendly

Mama Bear

Disgusting place. I just tried to help a friend make a mental health appointment and they would not let me make the appointment because my friend does not have a phone number and he does not know what the old phone number would have been on file. I am really disappointed at how easily people give up on patients that need help. You people make me sick.

Cheyanne Bielefeld

Ive been going to this clinic since i was a kid and now my kids go here! Ive always liked pretty much every doctor ive met. We have Ella Hamilton as our primary doctor for our daughter and she is very good at what she does! Caring, compassionate, understanding and listens to everything you talk about! She gives great advice and diagnosis accurately! I would reccomend her to anyone. :)

P S

Went in for a knee injury, the specialist told me to get used to it. Couple years later, went in for severe abdomen pain, they said I was constipated (definitely not the issue) turned out I needed my appendix removed. Few years after that, I went in for bad neck and shoulder pain, the doc accused me if just trying to get narcotics, even though I only go to the doctor when something serious is going on (like once every 2-3 years. I think a pill popper would be in a bit more often... ) That was in 2016, now my nerve pain in my neck has returned and I have 0 faith going there. But if I go somewhere else, then it's going to look like I am trying to get narcotics. So here I lie on my couch miserable.

Carol Bakke

Took my 5 month old in for a cold and the Dr was so rude and said he was fine. I felt stupid! Days later my 3 year old daughter caught a cold so i called in at work and took her in. Had the same Dr and he was just as rude and said she was fine. The next day she had a temp of 102 and was puking and not eating or drinking anything. This place is a joke! Took my kid to Mercy and found out she had pneumonia.

Fleasmom carlson

I've been going to the Springbrook Dr. Allina for many years. There are a handful of great P.A.'s and Nurse Practitioners that I trust fully. They listen when you speak. So, Speak up. You know your own body better than anyone!

ElevatorAl

Originally rated my experiences here as a 1 star but after my experience here with one of my children yesterday and my experience at a different clinic today for another of my kids, CMC isn't the worst. Yesterday I brought in my youngest child and just after check-in the clinic computer system crashed creating semi- mayhem behind the counter. Once the staff was able to formulate a workable solution, people started to be seen. Did it take awhile, yes, but not exorbitant. Once in a room the nurse was efficient and when she walked out, the doctor walked in. Examine was thorough and we were out the door. So we had a written prescription, oh well, that is old school and frankly I think it was faster. Congrats Allina for the service yesterday and congrats for the star bump on my review.

Damon Keaton

We stay clear from this clinic, and the majority of Allina clinics now due to the worsening of care or lack of care (is more accurate). There's a reason all rheumatologists walked out on this clinic one day (yes, up and quit). I'd advise you to look elsewhere for care. I saw their ENT a while back and even though one side of my nose was visibly swollen shut, he documented he saw no problem, then proceeded to refer me to the U of MN because he didn't see anything wrong (my primary doctor, who works elsewhere, was able to see the problem).

Paige Olson

I've been going here my whole life and they refuse to tell me anything helpful I've had a headache every day since I was 12 no medicine helps me years of trying different once this clinic sent me to physical therapy neurology mental therapy tried all kinds of medicine and this year doctors have decide to tell me it's all in my head if I didnt wake up in the morning thinking i was gonna have a headache then I wouldn't I started having seizures and they told me its not a big deal 90% of people will have a seizure in there life time ok but but it's not just a seizure its many what do I do about it I cant drive what are my options they diagnosed me with severe constipation ok that's what's happening but why . I've been working on a lupus diagnosis with a doctor for a year called to tell her i have my final marker for a diagnosis and she cant remember me. There doctors blow me off on everything if I get a product that dont work at Walmart I return it. It cost a lot of money to just be told theres nothing wrong when there is aswell as making me feel crazy like maybe there is nothing wrong with me maybe I am just making it all up then and then I don't go to the doctors when I really need it because I already assume nothings gonna be done for me

lisa franzen

Great physicians, nurses and support staff! Love this clinic!

Zen Fox

Went in for a routine visit for a small injury I incurred during work. Turned out to be a fracture, and the doctor referred me to x-ray. Then reinspected after x-ray and referred me to a specialist (insurance listed seeing a specialist as a copay) and same thing. Each physical examination took five minutes or less. Gave me a wrist brace similar to ones you can find at Walgreens /etc. for about $20. Next thing I know, it's submitted as "in house surgery" because any treatment of a bone fracture, invasive or not, is considered surgery. Then I'm being told it's labelled as seeing a specialist. What should be maybe a $600 bill (x-rays and office visits, standard $100 or so each on average) turns out to be $1,600. There was never anything indicative that insurance wouldn't cover it, and being listed as surgery put the deductable way higher. In all honesty, feels like a scam,and feels like two doctors working together to take advantage of people. They don't follow up when I inquire, and are doing what they can to force a bill which they already transferred to a collections agency despite me paying for it. I hope this has a stop put to it, and frankly this hospital not existing would be more beneficial to everyone if this is how they treat patients. Not sure if I'll ever go back, and certainly won't use the same doctor ever.

buck haar

I went in with groin pain (been getting worse since march) thinking possible hernia. After the Dr thoroughly played with my balls, he tells me he sees no obvious signs of a hernia. Ok. What is it then? He says muscle strain. Since march? I started losing my patience as im in pain and not getting any answers and then he gave me the look. The look a Dr gives a patient when they think you're just trying to get pills. I walked out on him and won't return to this clinic. Ever.

MsJessicaWessica .

Though the physicians I have seen here have been helpful, the receptionists in general are just awful. I visited a few months ago and gave them a physical new insurance card to update my file. When I visited again yesterday during an emergency, they still had my old insurance company on file and REFUSED to hear about my new insurance information, even though I had a mobile insurance card with all possible details from the new company. They insist on sending my bill to a company I know doesn't cover me any more, even though I gave them all the new information. And of course they did this in the rudest, most passive aggressive way possible. I would give them 0 stars except the doctors I saw were actually helpful.

saida mohamed

It's a nice clinic and they have good well experienced doctors.I never had any problems at all. Thank you spring brooks Alina clinics.

Tracy Halvelverson

Been going there for months with no help one doctor told me nothing we can do so don't come back I would get more help on a remote island

Joshua Dorr

Welcome to Allina Health - where your health doesn’t matter. But that’s okay. Because we don’t care about our employees either. Ridiculous corporate nightmare. I’m sorry. But medicine is an individualized approach. When a company treats the patient this bad (healthcare entity) - they also aren’t taking care of their employees. The Mission Statment alone is full of vague, unsupported, and misleading information.

LLK

The follow through with this clinic is extremely poor. Orders for special medical supplies, home health care are not followed through with and we are given wrong information constantly. I've been waiting for home health to contact us since 6/26/19. Still no calls, called the clinic again after waiting 2 more weeks and was told there is no ordered at all. When medications are sent to the pharmacy, they forget to send them out and then when they do, they don't forward the complete list of medications. I have to keep repeating every step over and over to get these things completed properly. They should be completing their jobs/tasks correctly the first time. Especially when they are helping the elderly.

Hattie Poole

Never a bad experience.

Heather Kiley

I had been going to this clinic for 16 years. All of the sudden they cancelled me as a patient because of a hospital bill from 2012 that should have been covered by insurance. No notification at all and I have several health issues. Also service has gone down hill these past couple of years.

Loren Green

I've been going here with my children since their first appointments after they were born (16 years) - and have used the same Dr the entire time - Dr. Larson. She is wonderful, and her nurse Lisa is too. I wouldn't change a thing.

Jennifer Doane-Littman

As always urgent care sucks.. been here an hour not one person has been called back. The lady at the front desk os not being truthful about how many people are waiting. Told the people who just checked in 4 and its really 6. Seriously considering a new clinic.

Kelli Brady

Urgent care has no communication between staff when I got there it was 2 people ahead of me they called every one who was standing in line not the ones who signed in like they where told so ended up with a 2hour wait instead of a 30 minute

kathy ornellas

Extremely courteous... intake went smoothly and we were in to the doctor within 15 minutes. My doctor was amazing, i had bronchitis and she explained what exactly was going on. I was there on a Saturday afternoon.

See B

Urgent care is terrible. Dr Johnson seemed more interested in documentation and what he could bill for rather than actual care. Terrible listening/decision-making skills. Billing/finance department is also incredibly unhelpful and inflexible--they will bill you the max amount they can regardless of how egregious. Would not recommend in a million years.

rashid mian

Quick and good service

ElevatorAl

Originally rated my experiences here as a 1 star but after my experience here with one of my children yesterday and my experience at a different clinic today for another of my kids, CMC isn't the worst. Yesterday I brought in my youngest child and just after check-in the clinic computer system crashed creating semi- mayhem behind the counter. Once the staff was able to formulate a workable solution, people started to be seen. Did it take awhile, yes, but not exorbitant. Once in a room the nurse was efficient and when she walked out, the doctor walked in. Examine was thorough and we were out the door. So we had a written prescription, oh well, that is old school and frankly I think it was faster. Congrats Allina for the service yesterday and congrats for the star bump on my review.

Damon Keaton

We stay clear from this clinic, and the majority of Allina clinics now due to the worsening of care or lack of care (is more accurate). There's a reason all rheumatologists walked out on this clinic one day (yes, up and quit). I'd advise you to look elsewhere for care. I saw their ENT a while back and even though one side of my nose was visibly swollen shut, he documented he saw no problem, then proceeded to refer me to the U of MN because he didn't see anything wrong (my primary doctor, who works elsewhere, was able to see the problem).

Paige Olson

I've been going here my whole life and they refuse to tell me anything helpful I've had a headache every day since I was 12 no medicine helps me years of trying different once this clinic sent me to physical therapy neurology mental therapy tried all kinds of medicine and this year doctors have decide to tell me it's all in my head if I didnt wake up in the morning thinking i was gonna have a headache then I wouldn't I started having seizures and they told me its not a big deal 90% of people will have a seizure in there life time ok but but it's not just a seizure its many what do I do about it I cant drive what are my options they diagnosed me with severe constipation ok that's what's happening but why . I've been working on a lupus diagnosis with a doctor for a year called to tell her i have my final marker for a diagnosis and she cant remember me. There doctors blow me off on everything if I get a product that dont work at Walmart I return it. It cost a lot of money to just be told theres nothing wrong when there is aswell as making me feel crazy like maybe there is nothing wrong with me maybe I am just making it all up then and then I don't go to the doctors when I really need it because I already assume nothings gonna be done for me

lisa franzen

Great physicians, nurses and support staff! Love this clinic!

Zen Fox

Went in for a routine visit for a small injury I incurred during work. Turned out to be a fracture, and the doctor referred me to x-ray. Then reinspected after x-ray and referred me to a specialist (insurance listed seeing a specialist as a copay) and same thing. Each physical examination took five minutes or less. Gave me a wrist brace similar to ones you can find at Walgreens /etc. for about $20. Next thing I know, it's submitted as "in house surgery" because any treatment of a bone fracture, invasive or not, is considered surgery. Then I'm being told it's labelled as seeing a specialist. What should be maybe a $600 bill (x-rays and office visits, standard $100 or so each on average) turns out to be $1,600. There was never anything indicative that insurance wouldn't cover it, and being listed as surgery put the deductable way higher. In all honesty, feels like a scam,and feels like two doctors working together to take advantage of people. They don't follow up when I inquire, and are doing what they can to force a bill which they already transferred to a collections agency despite me paying for it. I hope this has a stop put to it, and frankly this hospital not existing would be more beneficial to everyone if this is how they treat patients. Not sure if I'll ever go back, and certainly won't use the same doctor ever.

buck haar

I went in with groin pain (been getting worse since march) thinking possible hernia. After the Dr thoroughly played with my balls, he tells me he sees no obvious signs of a hernia. Ok. What is it then? He says muscle strain. Since march? I started losing my patience as im in pain and not getting any answers and then he gave me the look. The look a Dr gives a patient when they think you're just trying to get pills. I walked out on him and won't return to this clinic. Ever.

MsJessicaWessica

Though the physicians I have seen here have been helpful, the receptionists in general are just awful. I visited a few months ago and gave them a physical new insurance card to update my file. When I visited again yesterday during an emergency, they still had my old insurance company on file and REFUSED to hear about my new insurance information, even though I had a mobile insurance card with all possible details from the new company. They insist on sending my bill to a company I know doesn't cover me any more, even though I gave them all the new information. And of course they did this in the rudest, most passive aggressive way possible. I would give them 0 stars except the doctors I saw were actually helpful.

saida mohamed

It's a nice clinic and they have good well experienced doctors.I never had any problems at all. Thank you spring brooks Alina clinics.

Tracy Halvelverson

Been going there for months with no help one doctor told me nothing we can do so don't come back I would get more help on a remote island

Joshua Dorr

Welcome to Allina Health - where your health doesn’t matter. But that’s okay. Because we don’t care about our employees either. Ridiculous corporate nightmare. I’m sorry. But medicine is an individualized approach. When a company treats the patient this bad (healthcare entity) - they also aren’t taking care of their employees. The Mission Statment alone is full of vague, unsupported, and misleading information.

LLK

The follow through with this clinic is extremely poor. Orders for special medical supplies, home health care are not followed through with and we are given wrong information constantly. I've been waiting for home health to contact us since 6/26/19. Still no calls, called the clinic again after waiting 2 more weeks and was told there is no ordered at all. When medications are sent to the pharmacy, they forget to send them out and then when they do, they don't forward the complete list of medications. I have to keep repeating every step over and over to get these things completed properly. They should be completing their jobs/tasks correctly the first time. Especially when they are helping the elderly.

Hattie Poole

Never a bad experience.

Heather Kiley

I had been going to this clinic for 16 years. All of the sudden they cancelled me as a patient because of a hospital bill from 2012 that should have been covered by insurance. No notification at all and I have several health issues. Also service has gone down hill these past couple of years.

Loren Green

I've been going here with my children since their first appointments after they were born (16 years) - and have used the same Dr the entire time - Dr. Larson. She is wonderful, and her nurse Lisa is too. I wouldn't change a thing.

Jennifer Doane-Littman

As always urgent care sucks.. been here an hour not one person has been called back. The lady at the front desk os not being truthful about how many people are waiting. Told the people who just checked in 4 and its really 6. Seriously considering a new clinic.

Kelli Brady

Urgent care has no communication between staff when I got there it was 2 people ahead of me they called every one who was standing in line not the ones who signed in like they where told so ended up with a 2hour wait instead of a 30 minute

kathy ornellas

Extremely courteous... intake went smoothly and we were in to the doctor within 15 minutes. My doctor was amazing, i had bronchitis and she explained what exactly was going on. I was there on a Saturday afternoon.

See B

Urgent care is terrible. Dr Johnson seemed more interested in documentation and what he could bill for rather than actual care. Terrible listening/decision-making skills. Billing/finance department is also incredibly unhelpful and inflexible--they will bill you the max amount they can regardless of how egregious. Would not recommend in a million years.

rashid mian

Quick and good service

Chad Johnson

If nothing is wrong with anybody, why even have Doctors? Might as well be a minute clinic. Earlier this year I went in with the flu. Was sent home without as much as an Xray. A few days later I was in the ER. Where real doctors did their job. Found some growths in my lungs. Came in today because I can't turn my head. Can't drive, can't sleep. Asked for note for my employer. Gave me a return to work note. The opposite of what I needed. Don't go here. Your life may depend on it

Robert L

Found out I'm type 2 diabetic. My blood glucose was at I believe a 336 when dr freeburg tested it this past Monday. She wasn't even willing to try just the medication to go along with a diet change to see if we could get it under control. She wanted to put me on insulin right away which I told her would cost me my job so I just refused and walked out to seek a 2nd opinion. It is now Saturday and I picked up the metformin she sent over to my pharmacy yesterday (Friday) and granted it's still not good yet (only been one day though) my blood glucose reading is now already down to a 224 after again, just one day of taking metformin. I will never come back nor recommend this place to anyone. She said it was negligent to not put me on insulin. No, it was negligent to want to put me on insulin and cost me my job and make it so I couldn't even afford the meds and insulin anyway (plus currently no insurance) without even trying other options first when I even told them how so many others in my family have type 2 and had extremely high readings and none have ever needed insulin. Also, $275 just for a simple office visit to go over the test results. Then they wanted to draw more blood to test cholesterol which they should've just done when they did the a1c so they can take you for more money just so they can have you come back again to talk about the results of that to take you for even more money again. This place is a joke and a rip-off.

Eduardo Zapata

Dr Jason Byers is awesome. Being a male, I prefer a male doctor and he is easy to talk to and knowledgable.

Ri Du

It's a great place to wait ridiculous wait times and have no communication by staff. Two hours at urgent Care and I'm still waiting on a 15 min flu test

Tracy Price

DO NOT GO TO ALLINA Fridley, Sister Kenny Rehabilitation DO NOT GO THEIR FOR LYMPHEDEMA, ESPECIALLY, IF YOUR OVERWEIGHT. THEY WILL NOT TREAT YOU. I WAS DENIED HEALTHCARE BECAUSE OF MY WEIGHT. THIS IS ALLINA THAT MADE THIS POLICY & THEY DO NOT LIVE UP TO THEIR OWN MISSION STATEMENT & VISION

Kirk Auck

I've been going to this clinic for many years and there is a huge reason why the reviews are so horrible for coon rapids medical clinic. The so called doctors and staff are a complete joke! They don't listen nor do they care at all!! Stay away- PLEASE!!!!!!

Eliana Snyder

Hispanos no vayan a esta clinica es el peor de los servicios esos medicos de la India son tan inhumanos y no saben absolutamente nada, pense que era bueno Allina y esta fue mi primera y ultima vez. Horrible pareciera que todo lo que le dije que sentia lo paso por alto como k no le importaba ni siquiera me refirio a la especialidad de lo que necesitaba osea no se inmuto por lo que habia ido.

Amanda Peterson

Schuneman is a decent PA. Schedulers couldn't run their computers on my first visit. Then I called & set up an appointment myself. That appointment was scheduled with a SOCIAL WORKER, versus the referral we were given. They refused to refund our co-pays or were the least bit apologetic for their errors. We've obviously ran QUICKLY from this clinic & this network & are just writing off our losses. We feel invalidated & unimportant to everyone at this clinic. Go somewhere else.

Hally Wines

I love my Doctors and nurses at Alina, I've been going there 25 yrs

Barbare Ebralidze

Love it i dont get why its 2 syars

Michelle Zach

Great friendly quick.

Nick Sutton

I went in for an occupational dot physical, the nurse and Dr were both as personable as a rock. The waiting time to begin the apt, was over 30 mins and in total was in the faculty for over an hour.

Kendra Kennebeck

The clinicc was very busy, but the service was quick!

Chad Johnson

If nothing is wrong with anybody, why even have Doctors? Might as well be a minute clinic. Earlier this year I went in with the flu. Was sent home without as much as an Xray. A few days later I was in the ER. Where real doctors did their job. Found some growths in my lungs. Came in today because I can't turn my head. Can't drive, can't sleep. Asked for note for my employer. Gave me a return to work note. The opposite of what I needed. Don't go here. Your life may depend on it

Robert L

Found out I'm type 2 diabetic. My blood glucose was at I believe a 336 when dr freeburg tested it this past Monday. She wasn't even willing to try just the medication to go along with a diet change to see if we could get it under control. She wanted to put me on insulin right away which I told her would cost me my job so I just refused and walked out to seek a 2nd opinion. It is now Saturday and I picked up the metformin she sent over to my pharmacy yesterday (Friday) and granted it's still not good yet (only been one day though) my blood glucose reading is now already down to a 224 after again, just one day of taking metformin. I will never come back nor recommend this place to anyone. She said it was negligent to not put me on insulin. No, it was negligent to want to put me on insulin and cost me my job and make it so I couldn't even afford the meds and insulin anyway (plus currently no insurance) without even trying other options first when I even told them how so many others in my family have type 2 and had extremely high readings and none have ever needed insulin. Also, $275 just for a simple office visit to go over the test results. Then they wanted to draw more blood to test cholesterol which they should've just done when they did the a1c so they can take you for more money just so they can have you come back again to talk about the results of that to take you for even more money again. This place is a joke and a rip-off.

Eduardo Zapata

Dr Jason Byers is awesome. Being a male, I prefer a male doctor and he is easy to talk to and knowledgable.

Ri Du

It's a great place to wait ridiculous wait times and have no communication by staff. Two hours at urgent Care and I'm still waiting on a 15 min flu test

Tracy Price

DO NOT GO TO ALLINA Fridley, Sister Kenny Rehabilitation DO NOT GO THEIR FOR LYMPHEDEMA, ESPECIALLY, IF YOUR OVERWEIGHT. THEY WILL NOT TREAT YOU. I WAS DENIED HEALTHCARE BECAUSE OF MY WEIGHT. THIS IS ALLINA THAT MADE THIS POLICY & THEY DO NOT LIVE UP TO THEIR OWN MISSION STATEMENT & VISION

Kirk Auck

I've been going to this clinic for many years and there is a huge reason why the reviews are so horrible for coon rapids medical clinic. The so called doctors and staff are a complete joke! They don't listen nor do they care at all!! Stay away- PLEASE!!!!!!

Eliana Snyder

Hispanos no vayan a esta clinica es el peor de los servicios esos medicos de la India son tan inhumanos y no saben absolutamente nada, pense que era bueno Allina y esta fue mi primera y ultima vez. Horrible pareciera que todo lo que le dije que sentia lo paso por alto como k no le importaba ni siquiera me refirio a la especialidad de lo que necesitaba osea no se inmuto por lo que habia ido.

Amanda Peterson

Schuneman is a decent PA. Schedulers couldn't run their computers on my first visit. Then I called & set up an appointment myself. That appointment was scheduled with a SOCIAL WORKER, versus the referral we were given. They refused to refund our co-pays or were the least bit apologetic for their errors. We've obviously ran QUICKLY from this clinic & this network & are just writing off our losses. We feel invalidated & unimportant to everyone at this clinic. Go somewhere else.

Hally Wines

I love my Doctors and nurses at Alina, I've been going there 25 yrs

Barbare Ebralidze

Love it i dont get why its 2 syars

KIM WALLIN

I really miss Dr. Khan who is my primary Doctor he truly knows me but Coon Rapids clinic has been really good to me until he returns THANK YOU!

Michelle Zach

Great friendly quick.

Nick Sutton

I went in for an occupational dot physical, the nurse and Dr were both as personable as a rock. The waiting time to begin the apt, was over 30 mins and in total was in the faculty for over an hour.

Kendra Kennebeck

The clinicc was very busy, but the service was quick!