***DO NOT GO HERE***
I went to this counseling center because they advertise their sliding fee scale for patients. During my first appointment, they couldn't figure out if my health insurance was active or not, so they told me to proceed with the appointment and assured me that it wouldn't be an issue if I didn't have health insurance because of the sliding fee scale. Both the receptionist AND counselor told me this. I had the intake and scheduled another appointment after. During my second appointment, I gave them the application for the sliding fee scale just in case because they STILL could not figure out if I had health insurance or not. They assured me AGAIN to proceed with the appointment because of the sliding fee scale. I received a call TWO WEEKS LATER right before my third appointment telling me that I did NOT qualify for the sliding fee scale due to my income and that I now owe $200 for my previous appointments, even though my first appointment was 45 minutes long due to my "counselor" trying to figure out my insurance and my second appointment was only 50 minutes. They charged me for both appointments at 53 minutes, which is false. They did not take into consideration the fact that I don't have health insurance, have rent to pay, debt, as well as many other bills due. They only took into account my income BEFORE taxes, which is absolutely absurd. They advertise that they're here to help people; however, that is not the case. They are extremely slow moving when it comes to their patients. For what it's worth, do not go here. I was very optimistic when starting counseling here but it is now very obvious that they're not here to help the ones in need and just take their money.