Reviews of Spaulding Outpatient Center (Psychologist)

Fran Miles

Most complete PT Intake exam ever!

Darlene Arden

I'm very happy with my therapist. It is well worth the half hour drive to see her. The staff is always focused on the best possible outcome for the patient.

MARIE KUTLOWSKI

This is the second ailment that has led me to need for therapy- the first for my hip and now for my foot and ankle. I am extremely pleased with both of my experiences. The therapists have been outstanding, it has been easy to schedule appointments and front desk staff are pleasant and efficient. Everyone I have dealt with has been very patient focused and very knowledgeable. They earned their reputation and live up to it consistently

LORI SCHNEIDER

Office is poorly managed and poorly organized. Good luck getting through on the phone - or getting a call back!!! Even my primary care doc couldn’t get return calls from here. The doc I see here is great though...the 2 stars are only for the front office/scheduling. Getting here or home from here after 3p is pure HELL!

S M

Excellent experience with Dr Borg-Stein and physical therapist Kester.

Paula Peterson

Really disappointed with Spaulding. I am a returning patient called left a message as I was trying to schedule a evaluation following a second knee surgery. Never received a return call. Finally got through to someone and was informed by receptionist Sara that they would not book an appointment without my surgeon's office faxing over order. I inquired as to why that was and she said they were just to busy to schedule appointments without an order. I then asked how long it would take to get an appointment she said it would be 6 weeks . I replied even though I'm being discharged from home PT next week and I am required to do PT 3 times a week you are telling me as a former patient you can't see me till April? She stated yes they were just to busy . I asked if there was another Rehab facility they would recommend. Her answer I really don't know of any other???? I get that they are busy when I was there 1year ago it was always tough to book appointments but this is ridiculous. It's to bad as I loved my Physical Therapist but I'll never return to them now based on this encounter with the front desk .