Reviews of Congruent Counseling Services (Psychologist)

Roy Mathew

I wish I could give less stars - my son was billed for services even though he called ahead and cancelled!

M M

This place is AWFUL, especially Erin Fitzgerald. Not a safe place for people of color! Very unprofessional, unethical, inappropriate, and destructive services. Because of Erin’s negligence & disregard for human life I have been left on my own and placed even further at risk. ERIN seems to not care about people at all and completely oblivious to the fact that the people she serves are hurting and vulnerable. I came in needing to talk about my bad weekend and day and out of nowhere, I was told it was the end. After SHE told me we were going to work on things together and after SHE began a new treatment plan that had only been in place a week without even giving it any time to see if it could help, at a time when I needed help the most and a safe place where I could let everything out rather then give up, I am thrown out and reduced to nothing. The epitome of white PRIVILEGE. Walked in hoping things could get better, walked out in tears, feeling absolutely HOPELESS & convinced it is all over. These people couldn't care less if you live or die & they deserve ZERO stars for what they have done. Never trusting these services again! Go here if you want someone to make your mental health worse and kick you when you’re already down. If you want to stay alive, go somewhere else.

Ann Tralka

Rachel Rentch in the Eldersburg office has helped me tremendously. She is compassionate, encouraging and warm. Rachel is a treasure trove of knowledge about trauma and how to move through it. I have and will continue to recommend her to anyone who is in pain and looking to make a change for themselves. Rachel is a gem.

Lisa Kerr

I have been seeing Mike Derry for several months and couldn’t be happier with the progress I have made. He helped me control my anxiety, which was causing me some pretty frequent and severe panic attacks. He worked very hard to identify and understand my problem, and to devise a plan to address my issues. Being new to therapy, I find the process fascinating and plan to continue on this path, although my original complaint resolved quickly.

Em Em

Worst health care office I’ve ever encountered. Substandard operations at every level are not worth the hassle of getting care here. You have to call 10-12 times just to reach anyone and they will charge you for late cancellation when NO one EVER picks up the phone! This place should be closed down. Not a place for people trying to get well. I would give zero stars if I could. Absolutely terrible and unacceptable.

Jess B

Not effective at all. Counterproductive and destructive even. Katie Downes set us back as a family unit, and years of therapy accomplished absolutely nothing in the home.

Olivia Stegman

I saw Kathy, "the social worker." She'll be really insistent on that point because she values pedantic semantics over healthy conversation. I left my 2nd appt with her early after she not only spent the entire appt insisting that I'm "angry at everyone" because I expressed anger towards one person. I "trust no one" because I expressed that bad experiences make me feel that many people out there are terrible. And I "Don't stand up for myself enough" because I expressed that I gauge the situation to determine if confronting a person is worth my time and that it is safe to do so. Oh, and this is after I told her that I DO stand up for myself frequently and I just don't do so with everyone because I was abused. She spent the entire appt victim blaming, speaking in absolutes (which is discouraged by all therapists) and when we complained to management her manager not only denied that she would do anything inappropriate, but recommended that I be thrown in the loony bin because I left angry and because I have a history of depression. Go here if you want someone to make your mental health worse within 2 sessions. This "social worker" has no business posing as a legitimate therapist and this business is irresponsible for keeping her on the payroll.

VisualHugs yay

The billing department has been easy to work with, and my counselor has been very professional and helpful with everything.

Julie S.

Congruent is an excellent place to seek treatment. The only reason I am giving them 4 out of 5 stars is because as a female I don’t feel comfortable meeting a therapist at 7:00 am with no one else in the office or building. Hard to get appointments that work for me unless I take a day off or work from home which is not an option.

Kyle Kgor93

I'm not sure where these negative reviews are from, but they could not be farther from what I have experienced. After years and more therapists than I can count, I met Mark Donovan and have seen him for 12 years. He's great and CBT has changed my life for the better. Highly recommend him.

Ryan C

An excellent, comfortable environment to seek help. Front Desk staff are friendly and organized when it comes to billing and scheduling/rescheduling appointments. After seeing Therapists throughout the years constantly suffering from the same issues, Congruent's counselors were fantastic in understanding my individual needs to provide the necessary support and are always willing to go the extra mile to make sure I stay on the right path towards success and continue to grow! Congruent Counseling has gotten me to a point where I can look back a few years and see how far I have grown with their support and services. Thanks so much Congruent!!!

Anand Siva

I started therapy with Michael Derry over a year and a half ago. I met with him every week for over a whole year. He was always very attentive and genuinely seemed interested with me and my issues. He really helped me through some really strong OCD obsessive thoughts and walked me through some real hard times in my life. He also played a big role in my recovery from substance abuse and helped me find the Al-Anon recovery groups for other issues in my life. I contribute a big part of my mental health recovery to the tactics and tools Mike thought me over the years. His goal was to not only talk through my issues but develop a good tool kit for me to use so I could continue to recover. I owe a big deal of kudos to Mike and how he helped me start living a life of purpose and meaning. I would and have recommended Congruent and Mike himself to some of my friends as well. Overall I had a great experience with Mike and Congruent and know that they are there for me if I do need more support over the years!

paul duthoy

Excellent hours especially if you work unconventional hours! GREAT staff!