Reviews of Dipoto Counseling Group (Psychologist)

el zeta

Everything was going okay, until we have to couple emergency over the weekends, in different times we have call in cancel our appointment for Monday's. We got charged for cancellation $50 each time. Since the 2nd time we have stop going there and recommending people there.. they don't work with you on emergencies, that is not there problem we got told.....

Meredith Bennett

I see Ed, and he is wonderful. Easy going, listens, and provides wonderful tools. Office staff is kind, and easy to work with. I could put up with a mud hole, as long as I was receiving good assistance, and I landed in the right place.

Dana Elder

I received services on 1/12/16 and paid for the services. My insurance paid as well. I have called several times and no one has gotten back to me. I do not recommend using this company. Poor business practices.

Mary Menard

Please see update below. The counselors are fine but the business office is horrible. I double-checked with their office that they took my daughters insurance/medicaid before going there. I was told twice by the office person that everything was fine and that they accepted my daughters insurance (which is medicaid as she is adopted). They took both her cards. Come to find out, the business office never checked and they do not take her insurance and then they lied to Aetna saying that they told me I had to pay for their services. I also had the issue that when I was trying to straighten this out, they would not return my calls. Just sent bills and threatened my daughter. I feel it only fair to update this review. After Dipoto saw this review, I received a voicemail from the business office. They apologized and said they had been trying to contact Aetna for several months and could not get a reply of whether or not my daughter was covered. As a result, they wrote off my daughter's bill which I thought was the right thing to do. However, it doesn't change the fact that I was told twice by Dipoto that Kayhana was covered by her insurance. Also, as my daughter's therapist had left their group, they actually gave me the therapist's phone number which I thought was a very classy thing to do.

Bryan White

David is amazing and the staff is warm and friendly

Anna Foltz

Ed is super honest and helpful. He is probably the most beneficial therapist I've had. He gives excellent advice on coping mechanisms and is perfectly fine with me not wanting to be medicated. I'm pretty sure Ed Lowder is a magician. The office is wonderful and they really want to help their patients. You really can't go wrong with any of the therapists here.